The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 30 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Sep 2014
Same period 2013 Same period 2012
Customer Insight
Rank 491 485 443
Rank change year-on-year
-6 -42
Contract jobs citing Customer Insight 88 71 125
As % of all contract IT jobs located in England 0.17% 0.15% 0.24%
As % of the Processes & Methodologies category 0.23% 0.20% 0.33%
Number of daily rates quoted 71 54 76
Average daily rate
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£400 £375 £425
Average daily rate % change year-on-year
+6.66% -11.76%
90% offered a daily rate of more than £290 £250 £370
10% offered a daily rate of more than £575 £440 £481
UK excluding London average daily rate £400 £375 £400
% change year-on-year
+6.66% -6.25%
Number of hourly rates quoted 1 0 0
Average hourly rate £15.00 - -
UK excluding London average hourly rate £15.00 - -
Customer Insight
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
39047 35944 38456
As % of all contract IT jobs located in England 74.01% 74.50% 72.49%
Number of daily rates quoted 24929 22718 22716
Average daily rate £413 £403 £400
Average daily rate % change year-on-year
+2.48% +0.62%
90% offered a daily rate of more than £275 £275 £270
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £367 £365
% change year-on-year
+2.18% +0.53%
Number of hourly rates quoted 1092 1003 1444
Average hourly rate £23.50 £29.50 £30.45
Average hourly rate % change year-on-year
-20.33% -3.11%
90% offered a hourly rate of more than £12.50 £12.50 £13.00
10% offered a hourly rate of more than £47.95 £48.00 £47.00
UK excluding London average hourly rate £26.50 £30.00 £29.00
% change year-on-year
-11.66% +3.44%

Customer Insight
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Customer Insight across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in England

Customer Insight
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the England region.

Customer Insight Daily Rate Trend in England

Customer Insight
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the England region over the 3 months to 30 September 2014.

Customer Insight Daily Rate Histogram in England

Customer Insight
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight across the England region.

Customer Insight Hourly Rate Trend in England

Customer Insight
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the England region over the 3 months to 30 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +19 50 £400 +10.34% 18
South East +2 17 £400 - 3
Yorkshire -13 5 £430 +1.17% 1
North East -33 5 £375 +21.95%
South West -28 4 £425 +30.76% 1
West Midlands -19 3 £369 -7.81% 2
North West -6 2 £613 +96.31%
East Midlands +5 1 £450 +5.88%
East of England -18 1 £425 - 1
Customer Insight
UK

Customer Insight
Top 30 Related IT Skills in England

For the 6 months to 30 September 2014, IT contractor jobs across the England region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 64 (34.41%) Marketing
2 52 (27.96%) Analytical Skills
3 51 (27.42%) Agile Software Development
4 48 (25.81%) Analytics
5 45 (24.19%) User Experience
6 43 (23.12%) SAS
7 42 (22.58%) Retail
8 41 (22.04%) SQL
9 37 (19.89%) Finance
10 36 (19.35%) Data Analysis
11 35 (18.82%) Degree
12 28 (15.05%) Project Management
12 28 (15.05%) Stakeholder Management
13 23 (12.37%) Data Mining
14 22 (11.83%) CRM
15 19 (10.22%) Mobile App
16 17 (9.14%) HTML
16 17 (9.14%) Banking
17 16 (8.60%) CSS
17 16 (8.60%) Legal
18 15 (8.06%) Usability Testing
19 13 (6.99%) Rapid Prototyping
19 13 (6.99%) Base SAS
19 13 (6.99%) Mercator
20 12 (6.45%) Telecoms
21 11 (5.91%) Programme Management
21 11 (5.91%) SPSS
21 11 (5.91%) MS Excel
21 11 (5.91%) Content Management
22 10 (5.38%) Information Management

Customer Insight
Top Related IT Skills in England by Category

For the 6 months to 30 September 2014, IT contractor jobs across the England region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 43 (23.12%) SAS
2 2 (1.08%) CMS
2 2 (1.08%) Umbraco
Applications
1 11 (5.91%) MS Excel
1 11 (5.91%) SPSS
2 3 (1.61%) MS PowerPoint
3 2 (1.08%) OmniGraffle
3 2 (1.08%) Adobe Illustrator
3 2 (1.08%) MS Visio
3 2 (1.08%) Photoshop
3 2 (1.08%) MS Project
3 2 (1.08%) MS Office
Business Applications
1 4 (2.15%) Dynamics CRM
2 3 (1.61%) Google Analytics
2 3 (1.61%) SAP Oil and Gas
3 2 (1.08%) SiteCatalyst
3 2 (1.08%) WebTrends
3 2 (1.08%) Maximo
4 1 (0.54%) Summit
Cloud Services
1 1 (0.54%) SaaS
Communications & Networking
1 4 (2.15%) Internet
2 3 (1.61%) SMS
3 1 (0.54%) Broadband
3 1 (0.54%) MVNO
Database & Business Intelligence
1 23 (12.37%) Data Mining
2 13 (6.99%) Base SAS
3 10 (5.38%) Data Warehouse
3 10 (5.38%) Big Data
4 8 (4.30%) SQL Server Integration Services
5 7 (3.76%) SQL Server
6 6 (3.23%) SQL Server Reporting Services
7 4 (2.15%) Hadoop
7 4 (2.15%) SQL Server 2012
8 3 (1.61%) SAS Enterprise Guide
8 3 (1.61%) SAS Enterprise Miner
9 2 (1.08%) QlikView
10 1 (0.54%) SQL Server Analysis Services
10 1 (0.54%) SQL Server 2005
10 1 (0.54%) DTS
10 1 (0.54%) DataStage
10 1 (0.54%) EDRMS
10 1 (0.54%) Oracle BI EE
10 1 (0.54%) Apache Hive
10 1 (0.54%) MongoDB
Development Applications
1 3 (1.61%) Axure RP
2 1 (0.54%) Toad
2 1 (0.54%) Subversion
2 1 (0.54%) TeamCity
2 1 (0.54%) Git (software)
General
1 64 (34.41%) Marketing
2 42 (22.58%) Retail
3 37 (19.89%) Finance
4 17 (9.14%) Banking
5 16 (8.60%) Legal
6 12 (6.45%) Telecoms
7 9 (4.84%) Back Office
8 8 (4.30%) Retail Banking
9 7 (3.76%) Advertising
10 3 (1.61%) Publishing
10 3 (1.61%) Games
10 3 (1.61%) Electronics
10 3 (1.61%) Manufacturing
11 2 (1.08%) Multimedia
12 1 (0.54%) Local Government
12 1 (0.54%) Law
12 1 (0.54%) Pharmaceutical
Job Titles
1 44 (23.66%) Analyst
2 23 (12.37%) Designer
3 22 (11.83%) UX Designer
4 16 (8.60%) Consultant
5 15 (8.06%) Insight Analyst
6 13 (6.99%) Business Analyst
6 13 (6.99%) Developer
7 11 (5.91%) Data Analyst
8 10 (5.38%) Senior Manager
8 10 (5.38%) Project Manager
8 10 (5.38%) Data Manager
8 10 (5.38%) Marketing Manager
9 8 (4.30%) SAS Analyst
10 7 (3.76%) Product Manager
10 7 (3.76%) Senior Analyst
10 7 (3.76%) User Experience Researcher
11 6 (3.23%) Senior Insight Analyst
11 6 (3.23%) Interaction Designer
11 6 (3.23%) User Experience Consultant
11 6 (3.23%) UI Designer
Libraries, Frameworks & Software Standards
1 17 (9.14%) HTML
2 16 (8.60%) CSS
3 5 (2.69%) Web Services
4 4 (2.15%) ATL
5 2 (1.08%) jQuery
6 1 (0.54%) ASP.NET MVC
6 1 (0.54%) HTML5
6 1 (0.54%) REST
6 1 (0.54%) AngularJS
6 1 (0.54%) Ruby on Rails
6 1 (0.54%) WCF
6 1 (0.54%) .NET
6 1 (0.54%) ASP.NET
Miscellaneous
1 52 (27.96%) Analytical Skills
2 45 (24.19%) User Experience
3 19 (10.22%) Mobile App
4 10 (5.38%) Open Source
5 9 (4.84%) Copywriting
5 9 (4.84%) Visualisation
6 8 (4.30%) Human Factors
7 7 (3.76%) Psychology
8 6 (3.23%) Management Information System
8 6 (3.23%) Algorithms
9 4 (2.15%) Social Media
9 4 (2.15%) DTV
10 3 (1.61%) W3C
10 3 (1.61%) Statistics
10 3 (1.61%) Machine to Machine
10 3 (1.61%) Digital Media
11 2 (1.08%) iPad
11 2 (1.08%) FMCG
11 2 (1.08%) iPhone
11 2 (1.08%) Mathematics
Operating Systems
1 6 (3.23%) Linux
1 6 (3.23%) UNIX
2 4 (2.15%) Windows
3 2 (1.08%) Windows Server 2012
3 2 (1.08%) Windows 2000
3 2 (1.08%) Windows XP
3 2 (1.08%) Windows Server 2003
3 2 (1.08%) Windows Server 2008
3 2 (1.08%) Windows 7
4 1 (0.54%) Apple iOS
Processes & Methodologies
1 51 (27.42%) Agile Software Development
2 48 (25.81%) Analytics
3 36 (19.35%) Data Analysis
4 28 (15.05%) Project Management
4 28 (15.05%) Stakeholder Management
5 22 (11.83%) CRM
6 15 (8.06%) Usability Testing
7 13 (6.99%) Rapid Prototyping
8 11 (5.91%) Programme Management
8 11 (5.91%) Content Management
9 10 (5.38%) Information Management
9 10 (5.38%) Benchmarking
9 10 (5.38%) B2B
9 10 (5.38%) Market Research
9 10 (5.38%) Continuous Improvement
9 10 (5.38%) Agile Project Management
10 9 (4.84%) Customer Analysis
10 9 (4.84%) Database Marketing
10 9 (4.84%) Business Intelligence
10 9 (4.84%) SEO
Programming Languages
1 41 (22.04%) SQL
2 6 (3.23%) SAS Macro
3 5 (2.69%) Shell Script
4 4 (2.15%) JavaScript
5 3 (1.61%) Python
6 2 (1.08%) R
6 2 (1.08%) Java
6 2 (1.08%) VBScript
6 2 (1.08%) VB
7 1 (0.54%) VBA
7 1 (0.54%) T-SQL
7 1 (0.54%) C#
7 1 (0.54%) PL/SQL
7 1 (0.54%) Objective-C
7 1 (0.54%) Ruby
Qualifications
1 35 (18.82%) Degree
2 6 (3.23%) Security Cleared
3 5 (2.69%) SC Cleared
4 3 (1.61%) CTC Cleared
5 2 (1.08%) APMP
6 1 (0.54%) PRINCE2 Certification
6 1 (0.54%) BC Cleared
Quality Assurance & Compliance
1 3 (1.61%) QA
1 3 (1.61%) PCI DSS
2 1 (0.54%) Data Quality
2 1 (0.54%) ISO 9001
2 1 (0.54%) ISO 14001
System Software
1 3 (1.61%) Cronacle
2 2 (1.08%) VMware Infrastructure
2 2 (1.08%) XenApp
2 2 (1.08%) VMware ESXi
2 2 (1.08%) Tivoli Workload Scheduler
2 2 (1.08%) VMware ESX
Systems Management
1 2 (1.08%) Tivoli
1 2 (1.08%) Tivoli Storage Manager
1 2 (1.08%) Symantec Endpoint Protection
2 1 (0.54%) HP Quality Center
Vendors
1 13 (6.99%) Mercator
2 9 (4.84%) Microsoft
3 7 (3.76%) Oracle
4 6 (3.23%) Teradata
4 6 (3.23%) Tableau
5 4 (2.15%) Adobe
6 3 (1.61%) SAP
6 3 (1.61%) Siebel
6 3 (1.61%) Omniture
6 3 (1.61%) Endeca
6 3 (1.61%) Google
7 2 (1.08%) Symantec
7 2 (1.08%) VMware
7 2 (1.08%) Intel
7 2 (1.08%) Citrix
7 2 (1.08%) Lyris
7 2 (1.08%) IBM
8 1 (0.54%) LexisNexis
8 1 (0.54%) MicroStrategy
8 1 (0.54%) Salesforce.com
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