The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 17 April 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Apr 2015
Same period 2014 Same period 2013
Customer Insight
Rank 495 477 468
Rank change year-on-year
-18 -9
Contract jobs citing Customer Insight 85 99 73
As % of all contract IT jobs located in England 0.17% 0.19% 0.17%
As % of the Processes & Methodologies category 0.22% 0.26% 0.22%
Number of daily rates quoted 45 63 40
Average daily rate
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of your Daily Rate
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£400 £375 £350
Average daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £327 £194 £275
10% offered a daily rate of more than £600 £495 £502
UK excluding London average daily rate £388 £358 £400
% change year-on-year
+8.39% -10.62%
Number of hourly rates quoted 1 3 1
Average hourly rate £28.19 £28.50 £8.50
Average hourly rate % change year-on-year
-1.08% +235.29%
UK excluding London average hourly rate - £16.50 £8.50
% change year-on-year
- +94.11%
Customer Insight
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
38718 38644 32529
As % of all contract IT jobs located in England 76.48% 75.21% 74.06%
Number of daily rates quoted 24517 24337 19918
Average daily rate £423 £405 £413
Average daily rate % change year-on-year
+4.32% -1.81%
90% offered a daily rate of more than £285 £275 £275
10% offered a daily rate of more than £585 £575 £575
UK excluding London average daily rate £393 £375 £363
% change year-on-year
+4.66% +3.44%
Number of hourly rates quoted 1106 1127 1038
Average hourly rate £29.00 £27.50 £32.00
Average hourly rate % change year-on-year
+5.45% -14.06%
90% offered a hourly rate of more than £12.35 £12.24 £13.55
10% offered a hourly rate of more than £47.50 £50.00 £54.00
UK excluding London average hourly rate £31.44 £30.00 £32.00
% change year-on-year
+4.80% -6.25%

Customer Insight
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Customer Insight across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in England

Customer Insight
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the England region.

Customer Insight Daily Rate Trend in England

Customer Insight
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the England region over the 3 months to 17 April 2015.

Customer Insight Daily Rate Histogram in England

Customer Insight
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight across the England region.

Customer Insight Hourly Rate Trend in England

Customer Insight
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the England region over the 3 months to 17 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +13 47 £425 +6.25% 20
South East -25 15 £306 +2.08% 11
North West -14 8 £375 +11.11% 9
South West -3 6 £403 -10.55% 3
Yorkshire -25 2 £425 +254.16%
West Midlands -19 1 £400 +90.47%
East of England - - - - 1
East Midlands - - - - 1
Customer Insight
UK

Customer Insight
Top 30 Related IT Skills in England

For the 6 months to 17 April 2015, IT contractor jobs across the England region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 54 (33.75%) Agile Software Development
2 52 (32.50%) Finance
3 51 (31.88%) Degree
4 50 (31.25%) User Experience
4 50 (31.25%) Analytical Skills
5 45 (28.13%) SAS
6 40 (25.00%) Analytics
7 38 (23.75%) Marketing
8 33 (20.63%) SQL
9 28 (17.50%) Business Intelligence
10 26 (16.25%) Psychology
11 24 (15.00%) Project Management
12 23 (14.38%) Usability Testing
12 23 (14.38%) Market Research
13 21 (13.13%) Human Factors
14 20 (12.50%) Retail
15 18 (11.25%) HTML
15 18 (11.25%) CSS
16 17 (10.63%) Rapid Prototyping
16 17 (10.63%) Mobile App
17 16 (10.00%) Base SAS
17 16 (10.00%) CRM
18 14 (8.75%) Scrum
19 12 (7.50%) Data Analysis
19 12 (7.50%) PRINCE2
19 12 (7.50%) SAS Enterprise Guide
19 12 (7.50%) Customer Analytics
20 11 (6.88%) Customer Segmentation
20 11 (6.88%) Stakeholder Engagement
20 11 (6.88%) Data Modelling

Customer Insight
Top Related IT Skills in England by Category

For the 6 months to 17 April 2015, IT contractor jobs across the England region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 45 (28.13%) SAS
2 4 (2.50%) CMS
3 3 (1.88%) Apache Pig
3 3 (1.88%) Apache Spark
Applications
1 11 (6.88%) SPSS
2 5 (3.13%) MS Excel
3 3 (1.88%) MS Visio
4 2 (1.25%) MS PowerPoint
4 2 (1.25%) Spreadsheet
5 1 (0.63%) MS Project
5 1 (0.63%) MS Office
Business Applications
1 5 (3.13%) SAP Oil and Gas
1 5 (3.13%) Google Analytics
2 3 (1.88%) Dynamics CRM
2 3 (1.88%) WebTrends
3 2 (1.25%) Unica
4 1 (0.63%) Cognos Business Intelligence
4 1 (0.63%) SiteCatalyst
Communications & Networking
1 9 (5.63%) Radio Access Network
2 2 (1.25%) Wireless
3 1 (0.63%) NGN
3 1 (0.63%) Broadband
3 1 (0.63%) HTTPS
Database & Business Intelligence
1 16 (10.00%) Base SAS
2 12 (7.50%) SAS Enterprise Guide
3 11 (6.88%) Data Warehouse
4 10 (6.25%) Data Mining
5 9 (5.63%) Big Data
6 7 (4.38%) SAS Data Integration Studio
7 5 (3.13%) Oracle BI EE
8 4 (2.50%) Hadoop
9 3 (1.88%) Apache Hive
9 3 (1.88%) Impala
10 2 (1.25%) SQL Server
10 2 (1.25%) QlikView
11 1 (0.63%) SQL Server Analysis Services
11 1 (0.63%) MS Access
11 1 (0.63%) Data Mart
11 1 (0.63%) SQL Server Integration Services
11 1 (0.63%) Relational Database
11 1 (0.63%) SAS Enterprise Miner
Development Applications
1 1 (0.63%) Toad
1 1 (0.63%) ERwin
1 1 (0.63%) Talend Open Studio
General
1 52 (32.50%) Finance
2 38 (23.75%) Marketing
3 20 (12.50%) Retail
4 11 (6.88%) Banking
4 11 (6.88%) Telecoms
5 5 (3.13%) Electronics
5 5 (3.13%) Manufacturing
6 4 (2.50%) Online Betting
6 4 (2.50%) Retail Banking
7 2 (1.25%) Games
7 2 (1.25%) Multimedia
7 2 (1.25%) Investment Banking
7 2 (1.25%) Law
7 2 (1.25%) Financial Institution
8 1 (0.63%) Pharmaceutical
8 1 (0.63%) Publishing
8 1 (0.63%) Local Government
Job Titles
1 45 (28.13%) Analyst
2 20 (12.50%) Designer
2 20 (12.50%) Insight Analyst
3 17 (10.63%) UX Designer
3 17 (10.63%) Project Manager
4 16 (10.00%) Customer Analyst
4 16 (10.00%) Customer Insight Analyst
5 15 (9.38%) Data Analyst
6 11 (6.88%) Business Analyst
7 10 (6.25%) Developer
8 9 (5.63%) Consultant
8 9 (5.63%) Administrator
8 9 (5.63%) User Experience Researcher
9 6 (3.75%) Insight Data Analyst
9 6 (3.75%) SAS Administrator
10 5 (3.13%) MI Developer
10 5 (3.13%) OBIEE Consultant
10 5 (3.13%) Service Manager
10 5 (3.13%) SAS Developer
11 4 (2.50%) SAS Analyst
Libraries, Frameworks & Software Standards
1 18 (11.25%) HTML
1 18 (11.25%) CSS
2 3 (1.88%) Kafka
3 1 (0.63%) AngularJS
3 1 (0.63%) Raphaël
3 1 (0.63%) D3.js
Miscellaneous
1 50 (31.25%) User Experience
1 50 (31.25%) Analytical Skills
2 26 (16.25%) Psychology
3 21 (13.13%) Human Factors
4 17 (10.63%) Mobile App
5 8 (5.00%) PMI
6 7 (4.38%) Statistics
7 6 (3.75%) Open Source
8 5 (3.13%) Mathematics
8 5 (3.13%) DTV
9 4 (2.50%) Management Information System
9 4 (2.50%) Data Extraction
10 3 (1.88%) FMCG
11 2 (1.25%) Credit Risk
11 2 (1.25%) iPad
12 1 (0.63%) Mobile Banking
12 1 (0.63%) Algorithms
12 1 (0.63%) Online Games
12 1 (0.63%) Data Integration
12 1 (0.63%) Smart Meter
Operating Systems
1 7 (4.38%) Windows
2 3 (1.88%) UNIX
Processes & Methodologies
1 54 (33.75%) Agile Software Development
2 40 (25.00%) Analytics
3 28 (17.50%) Business Intelligence
4 24 (15.00%) Project Management
5 23 (14.38%) Usability Testing
5 23 (14.38%) Market Research
6 17 (10.63%) Rapid Prototyping
7 16 (10.00%) CRM
8 14 (8.75%) Scrum
9 12 (7.50%) Data Analysis
9 12 (7.50%) PRINCE2
9 12 (7.50%) Customer Analytics
10 11 (6.88%) Customer Segmentation
10 11 (6.88%) Data Modelling
10 11 (6.88%) ETL
10 11 (6.88%) Stakeholder Engagement
11 9 (5.63%) Business Development
11 9 (5.63%) Service Delivery
11 9 (5.63%) Stakeholder Management
12 8 (5.00%) E-Commerce
Programming Languages
1 33 (20.63%) SQL
2 5 (3.13%) R
3 3 (1.88%) SAS Macro
4 1 (0.63%) VB
4 1 (0.63%) C#
4 1 (0.63%) Java
4 1 (0.63%) JavaScript
Qualifications
1 51 (31.88%) Degree
2 8 (5.00%) PMI Certification
3 4 (2.50%) Security Cleared
4 1 (0.63%) SC Cleared
4 1 (0.63%) HND
4 1 (0.63%) PhD
4 1 (0.63%) ISEB
4 1 (0.63%) SAS Certification
Quality Assurance & Compliance
1 1 (0.63%) SLA
1 1 (0.63%) QA
System Software
1 3 (1.88%) HDFS
Systems Management
1 3 (1.88%) Hadoop YARN
2 2 (1.25%) HP Quality Center
Vendors
1 6 (3.75%) Google
2 5 (3.13%) SAP
3 4 (2.50%) Teradata
4 3 (1.88%) Cloudera
4 3 (1.88%) Oracle
4 3 (1.88%) IBM
4 3 (1.88%) Microsoft
5 2 (1.25%) Adobe
5 2 (1.25%) HP
5 2 (1.25%) Business Objects
5 2 (1.25%) Siebel
6 1 (0.63%) Omniture
6 1 (0.63%) Tealeaf
6 1 (0.63%) Tableau
6 1 (0.63%) Talend
6 1 (0.63%) Cognos
6 1 (0.63%) MicroStrategy
6 1 (0.63%) Salesforce.com
6 1 (0.63%) BT
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Rate: Market rates
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