The first table below looks at the demand for Customer Insight skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Customer Insight
Rank 419 512 523
Rank change year-on-year
+93 +11
Contract jobs citing Customer Insight 91 46 49
As % of all contract IT jobs located in England 0.219% 0.086% 0.087%
As % of the Processes & Methodologies category 0.307% 0.126% 0.127%
Number of daily rates quoted 48 34 30
Average daily rate £333 £375 £344
Average daily rate % change year-on-year
-11.33% +9.09%
90% offered a daily rate of more than £250 £286 £259
10% offered a daily rate of more than £515 £440 £450
UK excluding London average daily rate £400 £300 £338
% change year-on-year
+33.33% -11.11%
Number of hourly rates quoted 1 0 0
Average hourly rate £30.00 - -
UK excluding London average hourly rate £8.50 - -
All Processes & Methodologies
England
Contract IT job ads with a match in the
Processes & Methodologies category
29662 36423 38448
As % of all contract IT jobs located in England 71.36% 68.27% 68.14%
Number of daily rates quoted 18133 21396 22256
Average daily rate £425 £410 £450
Average daily rate % change year-on-year
+3.53% -8.88%
90% offered a daily rate of more than £275 £275 £275
10% offered a daily rate of more than £575 £588 £600
UK excluding London average daily rate £363 £365 £375
% change year-on-year
-0.68% -2.66%
Number of hourly rates quoted 916 1186 1394
Average hourly rate £32.00 £25.00 £29.00
Average hourly rate % change year-on-year
+28.00% -13.79%
90% offered a hourly rate of more than £13.99 £13.50 £13.50
10% offered a hourly rate of more than £51.00 £45.00 £45.00
UK excluding London average hourly rate £31.60 £25.00 £30.00
% change year-on-year
+26.40% -16.66%
Customer Insight
UK

Customer Insight
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Customer Insight across the England region as a proportion of the total demand within the Processes & Methodologies category.

England Customer Insight Jobs Demand Trend

Customer Insight
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the England region.

England Customer Insight Daily Rate Trend

Customer Insight
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the England region over the 3 months to 17 May 2013.

England Customer Insight Daily Rate Histogram

Customer Insight
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight across the England region.

England Customer Insight Hourly Rate Trend

Customer Insight
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the England region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
London +58 67 £350 -6.66%
South East +27 11 £325 +8.33%
South West +25 4 £400 -5.88%
Yorkshire 0 3 - -
East Midlands +3 2 £325 -
East of England - 2 £313 -
North West +15 1 - -
West Midlands - 1 £425 -
Customer Insight
UK

Customer Insight
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the England region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 93 (64.14%) Marketing
2 70 (48.28%) SAS
3 52 (35.86%) Analytics
4 48 (33.10%) SQL
5 38 (26.21%) Retail
6 36 (24.83%) Finance
7 33 (22.76%) E-Commerce
8 25 (17.24%) Degree
8 25 (17.24%) Digital Marketing
9 24 (16.55%) Statistical Modelling
9 24 (16.55%) CHAID
10 19 (13.10%) Telecoms
11 17 (11.72%) Business Intelligence
12 16 (11.03%) Base SAS
12 16 (11.03%) Data Analysis
12 16 (11.03%) CRM
13 14 (9.655%) SQL Server
13 14 (9.655%) Statistics
13 14 (9.655%) Mathematics
14 13 (8.966%) Banking
14 13 (8.966%) VBA
14 13 (8.966%) SPSS
15 11 (7.586%) Economics
15 11 (7.586%) Data Warehouse
15 11 (7.586%) Logistic Regression
15 11 (7.586%) SAS Macro
15 11 (7.586%) Data Transformation
16 10 (6.897%) Continuous Improvement
16 10 (6.897%) Direct Marketing
16 10 (6.897%) Stakeholder Management

Customer Insight
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the England region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Development
1 7 (4.828%) HTML
2 6 (4.138%) CSS
3 1 (0.690%) Middleware
3 1 (0.690%) Oracle ADF
3 1 (0.690%) JSF
3 1 (0.690%) Ajax
3 1 (0.690%) jQuery
3 1 (0.690%) Oracle Fusion
3 1 (0.690%) WebCenter
3 1 (0.690%) Apache Avro
3 1 (0.690%) J2EE
3 1 (0.690%) COM
Application Platforms
1 70 (48.28%) SAS
2 3 (2.069%) SharePoint
3 2 (1.379%) SharePoint Server
4 1 (0.690%) Drupal
4 1 (0.690%) Oracle SOA Suite
4 1 (0.690%) Adobe CQ
Applications
1 13 (8.966%) SPSS
2 9 (6.207%) MS Excel
3 6 (4.138%) MS Office
4 5 (3.448%) MS Visio
4 5 (3.448%) MS PowerPoint
5 4 (2.759%) OmniGraffle
6 1 (0.690%) Spreadsheet
6 1 (0.690%) MS Project
Business Applications
1 5 (3.448%) Google Analytics
2 3 (2.069%) Unica Affinium
2 3 (2.069%) WebTrends
3 2 (1.379%) Taleo
4 1 (0.690%) Cognos Business Intelligence
4 1 (0.690%) Oracle Applications
4 1 (0.690%) Oracle BPM
4 1 (0.690%) SiteCatalyst
Communications & Networking
1 3 (2.069%) 3G
2 2 (1.379%) Broadband
3 1 (0.690%) ATM
Database & Business Intelligence
1 16 (11.03%) Base SAS
2 14 (9.655%) SQL Server
3 11 (7.586%) Data Warehouse
4 6 (4.138%) QlikView
5 4 (2.759%) SQL Server Integration Services
6 2 (1.379%) BusinessObjects Web Intelligence
6 2 (1.379%) SQL Server Analysis Services
6 2 (1.379%) Data Mining
6 2 (1.379%) BusinessObjects
6 2 (1.379%) Microsoft Analysis Services
6 2 (1.379%) SQL Server Reporting Services
7 1 (0.690%) SAS Enterprise Guide
7 1 (0.690%) Oracle BI EE
7 1 (0.690%) Hadoop
7 1 (0.690%) Apache Hive
7 1 (0.690%) HBase
7 1 (0.690%) Big Data
7 1 (0.690%) Sqoop
Development Applications
1 5 (3.448%) Axure RP
2 1 (0.690%) Git (software)
General
1 93 (64.14%) Marketing
2 38 (26.21%) Retail
3 36 (24.83%) Finance
4 19 (13.10%) Telecoms
5 13 (8.966%) Banking
6 8 (5.517%) Legal
7 2 (1.379%) Games
8 1 (0.690%) Advertising
8 1 (0.690%) Investment Banking
8 1 (0.690%) Retail Banking
Job Titles
1 69 (47.59%) Analyst
2 42 (28.97%) Insight Analyst
3 39 (26.90%) SAS Analyst
4 29 (20.00%) SAS Insight Analyst
5 17 (11.72%) Developer
5 17 (11.72%) Customer Insight Analyst
5 17 (11.72%) Customer Analyst
6 12 (8.276%) Senior Analyst
6 12 (8.276%) Consultant
7 8 (5.517%) Data Analyst
8 7 (4.828%) Senior SAS Analyst
8 7 (4.828%) Senior Insight Analyst
9 6 (4.138%) User Experience Consultant
9 6 (4.138%) Business Analyst
10 5 (3.448%) Project Manager
10 5 (3.448%) Customer Insight Manager
11 4 (2.759%) Report Analyst
11 4 (2.759%) Senior Customer Insight Analyst
11 4 (2.759%) Business Developer
12 3 (2.069%) Senior Data Analyst
Miscellaneous
1 14 (9.655%) Statistics
1 14 (9.655%) Mathematics
2 11 (7.586%) Economics
3 9 (6.207%) FMCG
4 5 (3.448%) Computer Science
5 4 (2.759%) iPad
6 3 (2.069%) Mobile App
6 3 (2.069%) Copywriting
7 2 (1.379%) Credit Risk
7 2 (1.379%) Data Extraction
7 2 (1.379%) Clustering
7 2 (1.379%) Social Media
8 1 (0.690%) Visualisation
8 1 (0.690%) Open Source
8 1 (0.690%) Digital Media
8 1 (0.690%) IVR
8 1 (0.690%) Foreign Exchange (FX)
8 1 (0.690%) EPoS
8 1 (0.690%) Mainframe
Operating Systems
1 1 (0.690%) Linux
Processes & Methodologies
1 52 (35.86%) Analytics
2 33 (22.76%) E-Commerce
3 25 (17.24%) Digital Marketing
4 24 (16.55%) Statistical Modelling
4 24 (16.55%) CHAID
5 17 (11.72%) Business Intelligence
6 16 (11.03%) CRM
6 16 (11.03%) Data Analysis
7 11 (7.586%) Logistic Regression
7 11 (7.586%) Data Transformation
8 10 (6.897%) Direct Marketing
8 10 (6.897%) Continuous Improvement
8 10 (6.897%) Stakeholder Management
9 9 (6.207%) Data Management
9 9 (6.207%) Predictive Modelling
9 9 (6.207%) Marketing Analytics
10 7 (4.828%) Marketing Strategy
10 7 (4.828%) SEO
10 7 (4.828%) Validation
11 6 (4.138%) Content Management
Programming Languages
1 48 (33.10%) SQL
2 13 (8.966%) VBA
3 11 (7.586%) SAS Macro
4 7 (4.828%) JavaScript
5 2 (1.379%) Java
5 2 (1.379%) R
6 1 (0.690%) Scala
6 1 (0.690%) Clojure
6 1 (0.690%) PHP
6 1 (0.690%) Shell Script
Qualifications
1 25 (17.24%) Degree
2 4 (2.759%) SC Cleared
2 4 (2.759%) Security Cleared
3 1 (0.690%) APMP
3 1 (0.690%) BC Cleared
3 1 (0.690%) PRINCE2 Practitioner
3 1 (0.690%) ITIL Certification
3 1 (0.690%) CCAB
Quality Assurance & Compliance
1 2 (1.379%) QA
Systems Management
1 1 (0.690%) Oracle Enterprise Manager
Vendors
1 9 (6.207%) Business Objects
1 9 (6.207%) Microsoft
2 7 (4.828%) Omniture
2 7 (4.828%) Oracle
3 5 (3.448%) Google
4 4 (2.759%) Cognos
5 3 (2.069%) SAP
5 3 (2.069%) MicroStrategy
5 3 (2.069%) Unica
5 3 (2.069%) Facebook
6 2 (1.379%) Adobe
7 1 (0.690%) Twitter
7 1 (0.690%) hybris
7 1 (0.690%) ATG
7 1 (0.690%) Epiphany
7 1 (0.690%) Teradata
7 1 (0.690%) Alterian
7 1 (0.690%) Progress
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