The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Customer Insight
Rank 491 485 465
Rank change year-on-year
-6 -20
Contract jobs citing Customer Insight 81 68 115
As % of all contract IT jobs located in England 0.16% 0.14% 0.21%
As % of the Processes & Methodologies category 0.21% 0.19% 0.30%
Number of daily rates quoted 65 55 70
Average daily rate
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of your Daily Rate
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£400 £375 £425
Average daily rate % change year-on-year
+6.66% -11.76%
90% offered a daily rate of more than £266 £260 £374
10% offered a daily rate of more than £515 £442 £463
UK excluding London average daily rate £400 £375 £400
% change year-on-year
+6.66% -6.25%
Number of hourly rates quoted 1 0 0
Average hourly rate £15.00 - -
UK excluding London average hourly rate £15.00 - -
Customer Insight
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
38289 35908 38956
As % of all contract IT jobs located in England 74.49% 74.49% 72.54%
Number of daily rates quoted 24309 22565 22981
Average daily rate £413 £401 £400
Average daily rate % change year-on-year
+2.99% +0.12%
90% offered a daily rate of more than £275 £275 £269
10% offered a daily rate of more than £575 £575 £575
UK excluding London average daily rate £375 £370 £363
% change year-on-year
+1.35% +2.06%
Number of hourly rates quoted 1079 1022 1423
Average hourly rate £23.50 £29.00 £31.50
Average hourly rate % change year-on-year
-18.96% -7.93%
90% offered a hourly rate of more than £12.50 £12.50 £13.00
10% offered a hourly rate of more than £47.50 £50.00 £45.50
UK excluding London average hourly rate £25.75 £30.00 £30.00
% change year-on-year
-14.16% -

Customer Insight
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Customer Insight across the England region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in England

Customer Insight
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the England region.

Customer Insight Daily Rate Trend in England

Customer Insight
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the England region over the 3 months to 17 September 2014.

Customer Insight Daily Rate Histogram in England

Customer Insight
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight across the England region.

Customer Insight Hourly Rate Trend in England

Customer Insight
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Customer Insight within the England region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +18 45 £400 +6.66% 24
South East +12 16 £350 - 6
Yorkshire -4 5 £430 +1.17%
South West -21 4 £425 +30.76%
North East -31 4 £438 +42.27%
West Midlands -17 3 £369 -7.81% 3
North West -2 2 £613 +96.31% 1
East Midlands +5 1 £450 +5.88% 2
East of England -20 1 £425 - 1
Customer Insight
UK

Customer Insight
Top 30 Related IT Skills in England

For the 6 months to 17 September 2014, IT contractor jobs across the England region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight.

1 66 (36.07%) Marketing
2 48 (26.23%) Analytical Skills
3 46 (25.14%) Analytics
3 46 (25.14%) Agile Software Development
4 45 (24.59%) User Experience
5 43 (23.50%) Retail
6 42 (22.95%) SAS
7 41 (22.40%) SQL
8 36 (19.67%) Data Analysis
9 35 (19.13%) Degree
10 34 (18.58%) Finance
11 25 (13.66%) Stakeholder Management
11 25 (13.66%) Project Management
12 21 (11.48%) CRM
13 20 (10.93%) Data Mining
14 18 (9.84%) Banking
14 18 (9.84%) Mobile App
15 17 (9.29%) HTML
16 16 (8.74%) CSS
16 16 (8.74%) Legal
16 16 (8.74%) Usability Testing
17 13 (7.10%) Mercator
17 13 (7.10%) Base SAS
18 12 (6.56%) Rapid Prototyping
18 12 (6.56%) Content Management
18 12 (6.56%) MS Excel
18 12 (6.56%) Telecoms
19 11 (6.01%) Programme Management
19 11 (6.01%) Market Research
20 10 (5.46%) Information Management

Customer Insight
Top Related IT Skills in England by Category

For the 6 months to 17 September 2014, IT contractor jobs across the England region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 42 (22.95%) SAS
2 3 (1.64%) CMS
2 3 (1.64%) Umbraco
Applications
1 12 (6.56%) MS Excel
2 9 (4.92%) SPSS
3 3 (1.64%) Adobe Illustrator
3 3 (1.64%) MS Office
3 3 (1.64%) Photoshop
3 3 (1.64%) MS PowerPoint
4 2 (1.09%) OmniGraffle
4 2 (1.09%) MS Visio
4 2 (1.09%) MS Project
Business Applications
1 4 (2.19%) Dynamics CRM
2 3 (1.64%) SAP Oil and Gas
2 3 (1.64%) Google Analytics
3 2 (1.09%) SiteCatalyst
3 2 (1.09%) WebTrends
3 2 (1.09%) Maximo
4 1 (0.55%) Summit
Cloud Services
1 1 (0.55%) SaaS
Communications & Networking
1 4 (2.19%) Internet
2 3 (1.64%) SMS
3 1 (0.55%) Broadband
3 1 (0.55%) 3G
3 1 (0.55%) MVNO
Database & Business Intelligence
1 20 (10.93%) Data Mining
2 13 (7.10%) Base SAS
3 10 (5.46%) Data Warehouse
3 10 (5.46%) Big Data
4 8 (4.37%) SQL Server Integration Services
5 7 (3.83%) SQL Server
6 6 (3.28%) SQL Server Reporting Services
7 4 (2.19%) SQL Server 2012
7 4 (2.19%) Hadoop
8 2 (1.09%) Relational Database
8 2 (1.09%) SAS Enterprise Guide
8 2 (1.09%) SAS Enterprise Miner
9 1 (0.55%) DTS
9 1 (0.55%) DataStage
9 1 (0.55%) EDRMS
9 1 (0.55%) SQL Server 2005
9 1 (0.55%) QlikView
9 1 (0.55%) Oracle BI EE
9 1 (0.55%) SQL Server Analysis Services
9 1 (0.55%) Apache Hive
Development Applications
1 3 (1.64%) Axure RP
2 1 (0.55%) Toad
2 1 (0.55%) Git (software)
General
1 66 (36.07%) Marketing
2 43 (23.50%) Retail
3 34 (18.58%) Finance
4 18 (9.84%) Banking
5 16 (8.74%) Legal
6 12 (6.56%) Telecoms
7 9 (4.92%) Back Office
8 8 (4.37%) Retail Banking
9 5 (2.73%) Advertising
10 4 (2.19%) Games
11 3 (1.64%) Publishing
11 3 (1.64%) Electronics
11 3 (1.64%) Manufacturing
12 2 (1.09%) Multimedia
13 1 (0.55%) Law
13 1 (0.55%) Pharmaceutical
13 1 (0.55%) Local Government
Job Titles
1 46 (25.14%) Analyst
2 22 (12.02%) Designer
3 21 (11.48%) User Experience Designer
4 15 (8.20%) Insight Analyst
4 15 (8.20%) Consultant
5 14 (7.65%) Business Analyst
6 13 (7.10%) Developer
7 11 (6.01%) Data Analyst
8 10 (5.46%) Data Manager
8 10 (5.46%) SAS Analyst
8 10 (5.46%) Project Manager
9 9 (4.92%) Senior Manager
10 8 (4.37%) Marketing Manager
10 8 (4.37%) Product Manager
11 7 (3.83%) SAS Insight Analyst
11 7 (3.83%) User Experience Researcher
12 6 (3.28%) Interaction Designer
12 6 (3.28%) User Experience Consultant
12 6 (3.28%) UI Designer
13 5 (2.73%) Senior Analyst
Libraries, Frameworks & Software Standards
1 17 (9.29%) HTML
2 16 (8.74%) CSS
3 4 (2.19%) Web Services
4 3 (1.64%) ATL
4 3 (1.64%) jQuery
5 1 (0.55%) Ruby on Rails
5 1 (0.55%) HTML5
5 1 (0.55%) REST
Miscellaneous
1 48 (26.23%) Analytical Skills
2 45 (24.59%) User Experience
3 18 (9.84%) Mobile App
4 9 (4.92%) Copywriting
4 9 (4.92%) Visualisation
5 8 (4.37%) Psychology
5 8 (4.37%) Human Factors
6 7 (3.83%) Open Source
7 6 (3.28%) Management Information System
8 4 (2.19%) Social Media
8 4 (2.19%) DTV
9 3 (1.64%) W3C
9 3 (1.64%) Statistics
9 3 (1.64%) iPhone
9 3 (1.64%) iPad
9 3 (1.64%) Machine to Machine
10 2 (1.09%) Digital Media
10 2 (1.09%) FMCG
10 2 (1.09%) Mathematics
10 2 (1.09%) Economics
Operating Systems
1 6 (3.28%) UNIX
1 6 (3.28%) Linux
2 3 (1.64%) Windows
3 2 (1.09%) Windows Server 2012
3 2 (1.09%) Windows Server 2008
3 2 (1.09%) Windows 7
3 2 (1.09%) Windows Server 2003
3 2 (1.09%) Windows XP
3 2 (1.09%) Windows 2000
4 1 (0.55%) Apple iOS
Processes & Methodologies
1 46 (25.14%) Analytics
1 46 (25.14%) Agile Software Development
2 36 (19.67%) Data Analysis
3 25 (13.66%) Stakeholder Management
3 25 (13.66%) Project Management
4 21 (11.48%) CRM
5 16 (8.74%) Usability Testing
6 12 (6.56%) Rapid Prototyping
6 12 (6.56%) Content Management
7 11 (6.01%) Programme Management
7 11 (6.01%) Market Research
8 10 (5.46%) Information Management
8 10 (5.46%) Database Marketing
8 10 (5.46%) Benchmarking
9 9 (4.92%) Continuous Improvement
9 9 (4.92%) Business Intelligence
9 9 (4.92%) B2B
9 9 (4.92%) SEO
9 9 (4.92%) Customer Analysis
10 8 (4.37%) Performance Management
Programming Languages
1 41 (22.40%) SQL
2 6 (3.28%) SAS Macro
3 5 (2.73%) Shell Script
4 4 (2.19%) JavaScript
5 3 (1.64%) Python
6 2 (1.09%) R
6 2 (1.09%) Java
6 2 (1.09%) VBScript
6 2 (1.09%) VB
7 1 (0.55%) Objective-C
7 1 (0.55%) T-SQL
7 1 (0.55%) PL/SQL
7 1 (0.55%) Ruby
Qualifications
1 35 (19.13%) Degree
2 6 (3.28%) Security Cleared
3 5 (2.73%) SC Cleared
4 3 (1.64%) CTC Cleared
5 2 (1.09%) APMP
6 1 (0.55%) PRINCE2 Certification
6 1 (0.55%) BC Cleared
Quality Assurance & Compliance
1 3 (1.64%) QA
1 3 (1.64%) PCI DSS
2 1 (0.55%) ISO 14001
2 1 (0.55%) ISO 9001
2 1 (0.55%) Data Quality
System Software
1 3 (1.64%) Cronacle
2 2 (1.09%) VMware ESXi
2 2 (1.09%) VMware Infrastructure
2 2 (1.09%) XenApp
2 2 (1.09%) Tivoli Workload Scheduler
2 2 (1.09%) VMware ESX
Systems Management
1 2 (1.09%) Symantec Endpoint Protection
1 2 (1.09%) Tivoli
1 2 (1.09%) Tivoli Storage Manager
2 1 (0.55%) HP Quality Center
Vendors
1 13 (7.10%) Mercator
2 10 (5.46%) Microsoft
3 6 (3.28%) Tableau
3 6 (3.28%) Oracle
3 6 (3.28%) Teradata
4 4 (2.19%) Adobe
5 3 (1.64%) SAP
5 3 (1.64%) Siebel
5 3 (1.64%) Omniture
5 3 (1.64%) Endeca
5 3 (1.64%) Google
5 3 (1.64%) Lyris
6 2 (1.09%) Symantec
6 2 (1.09%) IBM
6 2 (1.09%) Intel
6 2 (1.09%) Citrix
6 2 (1.09%) VMware
7 1 (0.55%) Alterian
7 1 (0.55%) Business Objects
7 1 (0.55%) MicroStrategy
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