The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 18 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
18 Jan 2017
Same period 2016 Same period 2015
Customer Insight
UK / England
Rank 417 483 477
Rank change year-on-year
+66 -6
Contract jobs citing Customer Insight 153 111 104
As % of all contract IT jobs located in England 0.37% 0.24% 0.23%
As % of the Processes & Methodologies category 0.45% 0.29% 0.29%
Number of daily rates quoted 108 47 65
Median daily rate £425 £380 £410
Median daily rate % change year-on-year
+11.84% -7.31%
90% offered a daily rate of more than £325 £242 £293
10% offered a daily rate of more than £550 £460 £513
UK excluding London median daily rate £425 £385 £400
% change year-on-year
+10.38% -3.75%
Number of hourly rates quoted 0 2 0
Median hourly rate - £56.13 -
UK excluding London median hourly rate - £12.25 -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
34227 38172 35882
As % of all contract IT jobs located in England 82.40% 82.02% 78.73%
Number of daily rates quoted 22819 25025 23588
Median daily rate £450 £425 £425
Median daily rate % change year-on-year
+5.88% -
90% offered a daily rate of more than £300 £300 £285
10% offered a daily rate of more than £600 £600 £588
UK excluding London median daily rate £410 £400 £390
% change year-on-year
+2.50% +2.56%
Number of hourly rates quoted 855 1112 969
Median hourly rate £33.00 £37.30 £25.00
Median hourly rate % change year-on-year
-11.51% +49.18%
90% offered a hourly rate of more than £13.00 £12.76 £11.93
10% offered a hourly rate of more than £50.00 £55.00 £47.50
UK excluding London median hourly rate £34.75 £39.00 £25.50
% change year-on-year
-10.89% +52.94%

Customer Insight
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in England

Customer Insight
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the England region.

Customer Insight Daily Rate Trend in England

Customer Insight
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the England region over the 3 months to 18 January 2017.

Customer Insight Daily Rate Histogram in England

Customer Insight
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight across the England region.

Customer Insight Hourly Rate Trend in England

Customer Insight
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the England region over the 3 months to 18 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +11 45 £413 +8.55% 12
South East +50 43 £431 +43.55% 2
North East -14 19 £400 -5.88%
Yorkshire +25 17 £550 +25.71% 2
South West +8 8 £413 +10.00% 2
North West - 8 £500 - 4
West Midlands -16 7 £425 +11.84% 5
East Midlands +4 4 £359 +61.78%
East of England - 2 £358 -
Customer Insight
UK

Customer Insight
Top 30 Related IT Skills in England

For the 6 months to 18 January 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Customer Insight.

1 219 (57.78%) Agile Software Development
2 161 (42.48%) User Experience
3 142 (37.47%) Analytical Skills
4 116 (30.61%) Degree
5 109 (28.76%) Usability Testing
6 108 (28.50%) Service Design
7 106 (27.97%) Market Research
8 100 (26.39%) Guerrilla Research
9 94 (24.80%) Ethnography
10 90 (23.75%) Human Factors
11 87 (22.96%) Psychology
12 86 (22.69%) Analytics
13 70 (18.47%) SQL
14 69 (18.21%) Marketing
15 53 (13.98%) Prototyping
16 52 (13.72%) HTML
17 51 (13.46%) Retail
18 44 (11.61%) CSS
19 41 (10.82%) Data Analysis
20 38 (10.03%) Rapid Prototyping
21 35 (9.23%) Mobile App
21 35 (9.23%) Scrum
22 34 (8.97%) SAS
22 34 (8.97%) User Stories
23 27 (7.12%) Finance
24 25 (6.60%) CRM
24 25 (6.60%) Git (software)
25 23 (6.07%) Visualisation
26 21 (5.54%) JIRA
27 20 (5.28%) Digital Marketing

Customer Insight
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (8.97%) SAS
2 8 (2.11%) Confluence
2 8 (2.11%) SharePoint
3 7 (1.85%) Drupal
4 5 (1.32%) Apache Spark
5 3 (0.79%) CMS
6 2 (0.53%) Apache
6 2 (0.53%) Marvel
6 2 (0.53%) Tomcat
7 1 (0.26%) Apache Pig
7 1 (0.26%) Elasticsearch
Applications
1 10 (2.64%) SPSS
2 9 (2.37%) MS Excel
3 7 (1.85%) Photoshop
4 6 (1.58%) OmniGraffle
5 2 (0.53%) Adobe Illustrator
5 2 (0.53%) MS PowerPoint
5 2 (0.53%) MS Visio
6 1 (0.26%) Adobe Premiere
6 1 (0.26%) InVision
6 1 (0.26%) MS Office
6 1 (0.26%) Spreadsheet
Business Applications
1 5 (1.32%) FastStats
1 5 (1.32%) SAP Oil and Gas
2 4 (1.06%) Dynamics CRM
2 4 (1.06%) Unica
3 3 (0.79%) Adobe Campaign
3 3 (0.79%) Eloqua
4 1 (0.26%) Salesforce.com CRM
4 1 (0.26%) Sprinklr
4 1 (0.26%) WebTrends
Cloud Services
1 5 (1.32%) Google Tag Manager
2 4 (1.06%) Amazon AWS
2 4 (1.06%) Amazon EC2
2 4 (1.06%) Amazon S3
3 2 (0.53%) Adobe Analytics
3 2 (0.53%) Amazon EMR
3 2 (0.53%) GitHub
3 2 (0.53%) Google Analytics
3 2 (0.53%) Microsoft Azure
3 2 (0.53%) Office 365
Communications & Networking
1 11 (2.90%) Intranet
2 5 (1.32%) HTTP
2 5 (1.32%) SMS
3 2 (0.53%) Internet
4 1 (0.26%) DNS
4 1 (0.26%) Firewall
4 1 (0.26%) NFC
4 1 (0.26%) SAN
Database & Business Intelligence
1 16 (4.22%) Data Mining
1 16 (4.22%) SQL Server
2 15 (3.96%) Big Data
3 13 (3.43%) Data Warehouse
3 13 (3.43%) Snowflake Schema
3 13 (3.43%) SQL Server 2005
3 13 (3.43%) SQL Server 2014
4 12 (3.17%) MS Access
4 12 (3.17%) MySQL
5 9 (2.37%) Hadoop
6 8 (2.11%) Apache Hive
6 8 (2.11%) BusinessObjects
7 6 (1.58%) Base SAS
7 6 (1.58%) NoSQL
7 6 (1.58%) SAS Data Integration Studio
7 6 (1.58%) SAS Enterprise Guide
8 5 (1.32%) MariaDB
8 5 (1.32%) OLAP
8 5 (1.32%) OLTP
9 4 (1.06%) RDBMS
Development Applications
1 25 (6.60%) Git (software)
2 21 (5.54%) JIRA
3 17 (4.49%) Talend Open Studio
4 8 (2.11%) Axure RP
4 8 (2.11%) Liquibase
5 6 (1.58%) Jenkins
6 5 (1.32%) Bitbucket
6 5 (1.32%) Dreamweaver
7 4 (1.06%) CircleCI
7 4 (1.06%) CocoaPods
7 4 (1.06%) git-flow
7 4 (1.06%) Travis CI
8 2 (0.53%) Maven
General
1 69 (18.21%) Marketing
2 51 (13.46%) Retail
3 27 (7.12%) Finance
4 12 (3.17%) Banking
4 12 (3.17%) Publishing
5 11 (2.90%) Telecoms
6 5 (1.32%) Electronics
6 5 (1.32%) Manufacturing
7 4 (1.06%) Advertising
8 3 (0.79%) Financial Institution
8 3 (0.79%) Investment Banking
8 3 (0.79%) Pharmaceutical
9 2 (0.53%) Legal
9 2 (0.53%) Local Government
9 2 (0.53%) Retail Banking
10 1 (0.26%) Games
Job Titles
1 123 (32.45%) User Researcher
2 66 (17.41%) Analyst
3 55 (14.51%) User Experience Researcher
4 52 (13.72%) Designer
5 38 (10.03%) UX Designer
6 35 (9.23%) Developer
7 34 (8.97%) Insight Analyst
8 27 (7.12%) Interaction Designer
9 25 (6.60%) Data Analyst
10 24 (6.33%) Customer Analyst
10 24 (6.33%) Digital User Researcher
11 23 (6.07%) Customer Insight Analyst
12 17 (4.49%) ETL Developer
13 14 (3.69%) Architect
14 13 (3.43%) Business Analyst
14 13 (3.43%) Project Manager
15 11 (2.90%) Consultant
15 11 (2.90%) Data Insight Analyst
15 11 (2.90%) Insight Data Analyst
16 10 (2.64%) Senior Analyst
Libraries, Frameworks & Software Standards
1 52 (13.72%) HTML
2 44 (11.61%) CSS
3 8 (2.11%) JSON
4 7 (1.85%) AngularJS
4 7 (1.85%) D3.js
4 7 (1.85%) Material Design
4 7 (1.85%) Web Services
5 6 (1.58%) jQuery
6 5 (1.32%) Regular Expression
7 4 (1.06%) REST
8 3 (0.79%) Flash
8 3 (0.79%) HTML5
8 3 (0.79%) Kafka
9 2 (0.53%) LESS
9 2 (0.53%) MDX
9 2 (0.53%) MLlib
9 2 (0.53%) Sass
10 1 (0.26%) Pandas
10 1 (0.26%) scikit-learn
10 1 (0.26%) Spark Streaming
Miscellaneous
1 161 (42.48%) User Experience
2 142 (37.47%) Analytical Skills
3 87 (22.96%) Psychology
4 35 (9.23%) Mobile App
5 23 (6.07%) Visualisation
6 9 (2.37%) Social Media
7 8 (2.11%) Data Integration
7 8 (2.11%) Tandem
8 7 (1.85%) FMCG
8 7 (1.85%) Informatics
8 7 (1.85%) Management Information System
9 6 (1.58%) Economics
10 5 (1.32%) Algorithms
10 5 (1.32%) Credit Risk
10 5 (1.32%) Digital Media
11 4 (1.06%) Statistics
12 3 (0.79%) CESG
12 3 (0.79%) Computer Science
12 3 (0.79%) Fintech
12 3 (0.79%) Mathematics
Operating Systems
1 8 (2.11%) Linux
2 5 (1.32%) Apple iOS
3 3 (0.79%) Unix
4 1 (0.26%) Android
4 1 (0.26%) Windows
Processes & Methodologies
1 219 (57.78%) Agile Software Development
2 109 (28.76%) Usability Testing
3 108 (28.50%) Service Design
4 106 (27.97%) Market Research
5 100 (26.39%) Guerrilla Research
6 94 (24.80%) Ethnography
7 90 (23.75%) Human Factors
8 86 (22.69%) Analytics
9 53 (13.98%) Prototyping
10 41 (10.82%) Data Analysis
11 38 (10.03%) Rapid Prototyping
12 35 (9.23%) Scrum
13 34 (8.97%) User Stories
14 25 (6.60%) CRM
15 20 (5.28%) Business Intelligence
15 20 (5.28%) Digital Marketing
15 20 (5.28%) E-Commerce
15 20 (5.28%) ETL
15 20 (5.28%) Project Management
15 20 (5.28%) Service Delivery
Programming Languages
1 70 (18.47%) SQL
2 16 (4.22%) Python
3 14 (3.69%) R
4 13 (3.43%) Java
5 8 (2.11%) JavaScript
6 7 (1.85%) PHP
7 6 (1.58%) VBA
8 5 (1.32%) Scala
9 4 (1.06%) Apple Swift
9 4 (1.06%) C
9 4 (1.06%) Objective-C
10 1 (0.26%) MATLAB
10 1 (0.26%) Perl
10 1 (0.26%) SAS Macro
Qualifications
1 116 (30.61%) Degree
2 7 (1.85%) Security Cleared
3 4 (1.06%) BPSS Clearance
4 1 (0.26%) ITIL Certification
Quality Assurance & Compliance
1 13 (3.43%) QA
2 10 (2.64%) Data Quality
3 3 (0.79%) Actionable Recommendations
4 1 (0.26%) Disclosure Scotland
4 1 (0.26%) ISO 9001
System Software
1 5 (1.32%) HDFS
Systems Management
1 2 (0.53%) Ansible
1 2 (0.53%) Hadoop YARN
1 2 (0.53%) Opscode Chef
1 2 (0.53%) Puppet
1 2 (0.53%) Terraform
Vendors
1 19 (5.01%) Tableau
2 17 (4.49%) Talend
3 13 (3.43%) Google
3 13 (3.43%) SAP
4 8 (2.11%) Adobe
5 6 (1.58%) Oracle
6 5 (1.32%) Cognos
6 5 (1.32%) DoubleClick
6 5 (1.32%) IBM
7 4 (1.06%) Apple
7 4 (1.06%) Coremetrics
7 4 (1.06%) Microsoft
7 4 (1.06%) Salesforce.com
7 4 (1.06%) Teradata
8 3 (0.79%) Alterian
9 2 (0.53%) Tealeaf
10 1 (0.26%) Confirmit
10 1 (0.26%) Facebook
10 1 (0.26%) Hortonworks
10 1 (0.26%) Twitter
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