The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 8 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Customer Insight
Rank 437 484 464
Rank change year-on-year
+47 -20
Contract jobs citing Customer Insight 161 137 150
As % of all contract IT jobs located in England 0.35% 0.27% 0.29%
As % of the Processes & Methodologies category 0.42% 0.33% 0.38%
Number of daily rates quoted 107 77 108
Median daily rate £425 £400 £425
Median daily rate % change year-on-year
+6.25% -5.88%
90% offered a daily rate of more than £315 £250 £325
10% offered a daily rate of more than £550 £450 £525
UK excluding London median daily rate £425 £390 £420
% change year-on-year
+8.97% -7.14%
Number of hourly rates quoted 0 3 0
Median hourly rate - £37.50 -
UK excluding London median hourly rate - £12.25 -
Customer Insight
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
38102 41163 39893
As % of all contract IT jobs located in England 82.78% 81.44% 77.33%
Number of daily rates quoted 25585 27074 26427
Median daily rate £450 £425 £425
Median daily rate % change year-on-year
+5.88% -
90% offered a daily rate of more than £300 £300 £280
10% offered a daily rate of more than £600 £600 £600
UK excluding London median daily rate £413 £400 £385
% change year-on-year
+3.12% +3.89%
Number of hourly rates quoted 996 1228 1132
Median hourly rate £29.00 £30.15 £24.50
Median hourly rate % change year-on-year
-3.81% +23.06%
90% offered a hourly rate of more than £12.50 £12.35 £11.75
10% offered a hourly rate of more than £50.00 £50.00 £47.50
UK excluding London median hourly rate £31.00 £35.00 £25.00
% change year-on-year
-11.42% +40.00%

Customer Insight
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in England

Customer Insight
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the England region.

Customer Insight Daily Rate Trend in England

Customer Insight
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the England region over the 3 months to 8 December 2016.

Customer Insight Daily Rate Histogram in England

Customer Insight
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight across the England region.

Customer Insight Hourly Rate Trend in England

Customer Insight
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the England region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +5 68 £450 +12.50% 21
South East +52 32 £477 +26.35% 8
Yorkshire +34 23 £513 +17.14% 4
South West +13 10 £413 -0.60% 3
West Midlands -22 9 £344 -11.85% 4
North East -37 8 £400 -3.61% 1
North West +9 5 £400 +9.58% 4
East Midlands -5 5 £350 +57.83%
East of England - 1 - - 2
Customer Insight
UK

Customer Insight
Top 30 Related IT Skills in England

For the 6 months to 8 December 2016, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Customer Insight.

1 249 (58.04%) Agile Software Development
2 177 (41.26%) User Experience
3 139 (32.40%) Analytical Skills
4 129 (30.07%) Degree
5 120 (27.97%) Usability Testing
6 115 (26.81%) Service Design
7 109 (25.41%) Market Research
8 104 (24.24%) Guerrilla Research
9 88 (20.51%) Ethnography
9 88 (20.51%) Psychology
10 86 (20.05%) Analytics
11 82 (19.11%) Human Factors
12 75 (17.48%) Marketing
12 75 (17.48%) SQL
13 55 (12.82%) Retail
13 55 (12.82%) Prototyping
14 53 (12.35%) HTML
15 50 (11.66%) CSS
16 48 (11.19%) Finance
17 45 (10.49%) SAS
18 41 (9.56%) Scrum
19 40 (9.32%) Rapid Prototyping
20 37 (8.62%) Data Analysis
21 34 (7.93%) User Stories
22 33 (7.69%) Product Management
23 32 (7.46%) Mobile App
24 27 (6.29%) CRM
25 25 (5.83%) Project Management
26 23 (5.36%) Continuous Improvement
26 23 (5.36%) Git (software)

Customer Insight
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 45 (10.49%) SAS
2 10 (2.33%) Drupal
3 8 (1.86%) SharePoint
4 5 (1.17%) Apache
4 5 (1.17%) Tomcat
5 4 (0.93%) Apache Spark
5 4 (0.93%) CMS
5 4 (0.93%) Confluence
6 2 (0.47%) Elasticsearch
6 2 (0.47%) Marvel
7 1 (0.23%) Apache Pig
7 1 (0.23%) JBoss
7 1 (0.23%) nginx
7 1 (0.23%) WebLogic
7 1 (0.23%) WordPress
Applications
1 10 (2.33%) OmniGraffle
1 10 (2.33%) SPSS
2 9 (2.10%) Photoshop
3 6 (1.40%) Adobe Illustrator
4 5 (1.17%) MS Excel
5 4 (0.93%) MS Office
5 4 (0.93%) MS PowerPoint
5 4 (0.93%) UserZoom
6 3 (0.70%) Adobe Creative Suite
7 2 (0.47%) MS Visio
8 1 (0.23%) InVision
8 1 (0.23%) MS Project
8 1 (0.23%) Spreadsheet
Business Applications
1 4 (0.93%) Dynamics CRM
1 4 (0.93%) SAP Oil and Gas
1 4 (0.93%) Unica
2 3 (0.70%) FastStats
3 2 (0.47%) Salesforce.com CRM
3 2 (0.47%) WebTrends
4 1 (0.23%) Magento
4 1 (0.23%) Oracle CRM
4 1 (0.23%) Sprinklr
Cloud Services
1 4 (0.93%) Amazon AWS
1 4 (0.93%) Amazon EC2
1 4 (0.93%) Amazon S3
2 2 (0.47%) Adobe Analytics
2 2 (0.47%) GitHub
2 2 (0.47%) Google Analytics
2 2 (0.47%) Google Play
2 2 (0.47%) Microsoft Azure
2 2 (0.47%) Office 365
Communications & Networking
1 7 (1.63%) Intranet
2 5 (1.17%) SMS
3 3 (0.70%) HTTPS
4 2 (0.47%) Internet
4 2 (0.47%) SAN
4 2 (0.47%) Skype
5 1 (0.23%) DNS
5 1 (0.23%) Firewall
5 1 (0.23%) NFC
5 1 (0.23%) SSL
Database & Business Intelligence
1 15 (3.50%) Data Warehouse
1 15 (3.50%) SQL Server
2 14 (3.26%) Big Data
3 12 (2.80%) Data Mining
4 11 (2.56%) MySQL
5 10 (2.33%) Base SAS
6 9 (2.10%) Hadoop
6 9 (2.10%) Snowflake Schema
6 9 (2.10%) SQL Server 2005
6 9 (2.10%) SQL Server 2014
7 8 (1.86%) BusinessObjects
8 7 (1.63%) SAS Enterprise Guide
9 6 (1.40%) Apache Hive
9 6 (1.40%) NoSQL
9 6 (1.40%) SAS Data Integration Studio
10 5 (1.17%) MariaDB
10 5 (1.17%) OLAP
10 5 (1.17%) OLTP
10 5 (1.17%) RDBMS
10 5 (1.17%) Relational Database
Development Applications
1 23 (5.36%) Git (software)
2 17 (3.96%) JIRA
3 13 (3.03%) Talend Open Studio
4 12 (2.80%) Axure RP
5 8 (1.86%) Jenkins
6 6 (1.40%) git-flow
7 5 (1.17%) Bitbucket
7 5 (1.17%) Dreamweaver
8 4 (0.93%) CircleCI
8 4 (0.93%) CocoaPods
8 4 (0.93%) Liquibase
8 4 (0.93%) Travis CI
9 2 (0.47%) Appium
9 2 (0.47%) Gradle
9 2 (0.47%) Hamcrest
9 2 (0.47%) jMock
9 2 (0.47%) Maven
9 2 (0.47%) Mockito
9 2 (0.47%) Robolectric
9 2 (0.47%) Robotium
General
1 75 (17.48%) Marketing
2 55 (12.82%) Retail
3 48 (11.19%) Finance
4 19 (4.43%) Banking
5 15 (3.50%) Telecoms
6 13 (3.03%) Publishing
7 7 (1.63%) Advertising
7 7 (1.63%) Legal
8 5 (1.17%) Electronics
9 4 (0.93%) Games
9 4 (0.93%) Manufacturing
9 4 (0.93%) Retail Banking
10 3 (0.70%) Financial Institution
10 3 (0.70%) Investment Banking
10 3 (0.70%) Pharmaceutical
11 2 (0.47%) Local Government
12 1 (0.23%) Brand Awareness
Job Titles
1 127 (29.60%) User Researcher
2 73 (17.02%) Analyst
3 61 (14.22%) User Experience Researcher
4 59 (13.75%) Designer
5 42 (9.79%) UX Designer
6 40 (9.32%) Insight Analyst
7 36 (8.39%) Architect
8 34 (7.93%) Developer
9 28 (6.53%) Customer Analyst
10 27 (6.29%) Customer Insight Analyst
10 27 (6.29%) Technical Architect
11 25 (5.83%) Data Analyst
11 25 (5.83%) Interaction Designer
12 24 (5.59%) Digital User Researcher
13 17 (3.96%) Project Manager
14 14 (3.26%) Business Analyst
14 14 (3.26%) Product Manager
15 13 (3.03%) ETL Developer
16 11 (2.56%) Digital Designer
16 11 (2.56%) Senior Analyst
Libraries, Frameworks & Software Standards
1 53 (12.35%) HTML
2 50 (11.66%) CSS
3 10 (2.33%) JSON
4 9 (2.10%) jQuery
5 7 (1.63%) AngularJS
5 7 (1.63%) D3.js
5 7 (1.63%) Material Design
5 7 (1.63%) Web Services
6 6 (1.40%) HTML5
6 6 (1.40%) REST
7 3 (0.70%) Flash
8 2 (0.47%) Kafka
8 2 (0.47%) LESS
8 2 (0.47%) MLlib
8 2 (0.47%) RESTful
8 2 (0.47%) Sass
9 1 (0.23%) .NET
9 1 (0.23%) CSS3
9 1 (0.23%) Spark Streaming
9 1 (0.23%) XML
Miscellaneous
1 177 (41.26%) User Experience
2 139 (32.40%) Analytical Skills
3 88 (20.51%) Psychology
4 32 (7.46%) Mobile App
5 23 (5.36%) Visualisation
6 11 (2.56%) Tandem
7 9 (2.10%) Social Media
8 8 (1.86%) Data Integration
8 8 (1.86%) Statistics
9 7 (1.63%) FMCG
10 6 (1.40%) Management Information System
11 5 (1.17%) Credit Risk
11 5 (1.17%) Economics
11 5 (1.17%) Informatics
12 4 (0.93%) Enterprise Software
12 4 (0.93%) Mathematics
13 3 (0.70%) CESG
13 3 (0.70%) Computer Science
13 3 (0.70%) Fintech
14 2 (0.47%) Algorithms
Operating Systems
1 6 (1.40%) Linux
1 6 (1.40%) Unix
2 5 (1.17%) Apple iOS
3 3 (0.70%) Android
4 1 (0.23%) Red Hat Enterprise Linux
4 1 (0.23%) Windows
Processes & Methodologies
1 249 (58.04%) Agile Software Development
2 120 (27.97%) Usability Testing
3 115 (26.81%) Service Design
4 109 (25.41%) Market Research
5 104 (24.24%) Guerrilla Research
6 88 (20.51%) Ethnography
7 86 (20.05%) Analytics
8 82 (19.11%) Human Factors
9 55 (12.82%) Prototyping
10 41 (9.56%) Scrum
11 40 (9.32%) Rapid Prototyping
12 37 (8.62%) Data Analysis
13 34 (7.93%) User Stories
14 33 (7.69%) Product Management
15 27 (6.29%) CRM
16 25 (5.83%) Project Management
17 23 (5.36%) Continuous Improvement
18 22 (5.13%) Business Intelligence
19 21 (4.90%) Digital Marketing
20 19 (4.43%) ETL
Programming Languages
1 75 (17.48%) SQL
2 22 (5.13%) Python
3 18 (4.20%) Java
4 10 (2.33%) R
5 8 (1.86%) JavaScript
6 7 (1.63%) C
6 7 (1.63%) PHP
7 6 (1.40%) Scala
7 6 (1.40%) VBA
8 4 (0.93%) Apple Swift
8 4 (0.93%) Objective-C
9 2 (0.47%) Ruby
9 2 (0.47%) SAS Macro
Qualifications
1 129 (30.07%) Degree
2 15 (3.50%) Security Cleared
3 14 (3.26%) BPSS Clearance
4 6 (1.40%) SC Cleared
5 1 (0.23%) ITIL Certification
Quality Assurance & Compliance
1 16 (3.73%) QA
2 12 (2.80%) Data Quality
3 6 (1.40%) Disclosure Scotland
3 6 (1.40%) Solvency II
4 2 (0.47%) WCAG
5 1 (0.23%) ISO 9001
5 1 (0.23%) PCI DSS
System Software
1 3 (0.70%) HDFS
2 1 (0.23%) Virtual Machines
Vendors
1 16 (3.73%) Tableau
2 13 (3.03%) Talend
3 12 (2.80%) SAP
4 11 (2.56%) Google
5 9 (2.10%) Oracle
6 8 (1.86%) Microsoft
7 7 (1.63%) Adobe
7 7 (1.63%) Teradata
8 5 (1.17%) DoubleClick
8 5 (1.17%) IBM
9 4 (0.93%) Apple
9 4 (0.93%) Coremetrics
10 3 (0.70%) Facebook
10 3 (0.70%) Salesforce.com
11 2 (0.47%) Hortonworks
11 2 (0.47%) HP
11 2 (0.47%) Optimizely
12 1 (0.23%) Confirmit
12 1 (0.23%) hybris
12 1 (0.23%) Red Hat
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