The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 3 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 May 2016
Same period 2015 Same period 2014
Customer Insight
Rank 545 518 503
Rank change year-on-year
-27 -15
Contract jobs citing Customer Insight 76 82 100
As % of all contract IT jobs located in England 0.15% 0.16% 0.20%
As % of the Processes & Methodologies category 0.18% 0.20% 0.25%
Number of daily rates quoted 38 44 70
Median daily rate £425 £375 £394
Median daily rate % change year-on-year
+13.33% -4.76%
90% offered a daily rate of more than £300 £325 £208
10% offered a daily rate of more than £533 £600 £475
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 0 0 2
Median hourly rate - - £22.50
UK excluding London median hourly rate - - £16.50
Customer Insight
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
41638 40050 39311
As % of all contract IT jobs located in England 81.70% 79.08% 77.94%
Number of daily rates quoted 27840 25369 24942
Median daily rate £445 £415 £400
Median daily rate % change year-on-year
+7.22% +3.75%
90% offered a daily rate of more than £300 £285 £275
10% offered a daily rate of more than £600 £575 £575
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 923 1170 1165
Median hourly rate £32.50 £29.00 £30.00
Median hourly rate % change year-on-year
+12.06% -3.33%
90% offered a hourly rate of more than £12.69 £12.40 £12.50
10% offered a hourly rate of more than £47.91 £47.83 £50.00
UK excluding London median hourly rate £36.00 £31.00 £31.50
% change year-on-year
+16.12% -1.58%

Customer Insight
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in England

Customer Insight
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the England region.

Customer Insight Daily Rate Trend in England

Customer Insight
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the England region over the 3 months to 3 May 2016.

Customer Insight Daily Rate Histogram in England

Customer Insight
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight across the England region.

Customer Insight Hourly Rate Trend in England

Customer Insight
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the England region over the 3 months to 3 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +5 22 £450 +46.93% 6
London -46 21 £450 +12.50% 13
West Midlands - 18 £400 - 1
East Midlands - 4 £300 -
East of England - 4 £300 - 1
Yorkshire +5 3 - - 2
South West -3 3 £402 -0.06% 1
North West -14 1 £340 -9.33% 2
Customer Insight
UK

Customer Insight
Top 30 Related IT Skills in England

For the 6 months to 3 May 2016, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Customer Insight.

1 85 (55.92%) Agile Software Development
2 74 (48.68%) User Experience
3 58 (38.16%) Analytical Skills
4 57 (37.50%) Degree
5 43 (28.29%) Ethnography
5 43 (28.29%) Market Research
6 42 (27.63%) Usability Testing
7 41 (26.97%) Psychology
7 41 (26.97%) Service Design
8 40 (26.32%) Human Factors
9 39 (25.66%) Analytics
10 32 (21.05%) Finance
11 28 (18.42%) SQL
12 25 (16.45%) HTML
12 25 (16.45%) CSS
12 25 (16.45%) Marketing
13 20 (13.16%) Mobile App
14 19 (12.50%) Rapid Prototyping
15 16 (10.53%) Retail
16 15 (9.87%) Stakeholder Management
16 15 (9.87%) Project Management
17 13 (8.55%) SAS
18 11 (7.24%) Open Source
18 11 (7.24%) Visualisation
19 9 (5.92%) Telecoms
19 9 (5.92%) Business Intelligence
19 9 (5.92%) Data Modelling
19 9 (5.92%) QA
19 9 (5.92%) PostgreSQL
19 9 (5.92%) Customer Analytics

Customer Insight
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 13 (8.55%) SAS
2 1 (0.66%) CMS
2 1 (0.66%) WordPress
Applications
1 8 (5.26%) MS Office
2 3 (1.97%) MS Excel
3 2 (1.32%) OmniGraffle
3 2 (1.32%) SPSS
Business Applications
1 2 (1.32%) Oracle EBS R12
Cloud Services
1 6 (3.95%) Amazon AWS
1 6 (3.95%) Amazon EC2
1 6 (3.95%) Amazon Kinesis
1 6 (3.95%) Amazon S3
1 6 (3.95%) Office 365
2 4 (2.63%) Google Analytics
3 3 (1.97%) Google Apps
Communications & Networking
1 1 (0.66%) 3G
1 1 (0.66%) DOCSIS
1 1 (0.66%) GPON
1 1 (0.66%) Internet
1 1 (0.66%) VDSL
1 1 (0.66%) Wireless
Database & Business Intelligence
1 9 (5.92%) PostgreSQL
2 7 (4.61%) BusinessObjects
3 6 (3.95%) Amazon Redshift
3 6 (3.95%) SQL Server
4 5 (3.29%) Data Warehouse
4 5 (3.29%) NoSQL
5 3 (1.97%) Apache Cassandra
5 3 (1.97%) Data Mining
5 3 (1.97%) MongoDB
5 3 (1.97%) MySQL
6 2 (1.32%) Big Data
7 1 (0.66%) Apache Hive
7 1 (0.66%) Base SAS
7 1 (0.66%) Crystal Reports
7 1 (0.66%) Hadoop
7 1 (0.66%) HBase
7 1 (0.66%) QlikView
7 1 (0.66%) RDBMS
7 1 (0.66%) Relational Database
7 1 (0.66%) SQL Server Reporting Services
Development Applications
1 5 (3.29%) Axure RP
General
1 32 (21.05%) Finance
2 25 (16.45%) Marketing
3 16 (10.53%) Retail
4 9 (5.92%) Telecoms
5 5 (3.29%) Banking
6 3 (1.97%) Investment Banking
7 2 (1.32%) Advertising
7 2 (1.32%) Spanish Language
8 1 (0.66%) Brand Awareness
8 1 (0.66%) Italian Language
8 1 (0.66%) Local Government
8 1 (0.66%) Portuguese Language
8 1 (0.66%) Publishing
Job Titles
1 41 (26.97%) User Researcher
2 39 (25.66%) User Experience Researcher
3 31 (20.39%) Analyst
4 24 (15.79%) Designer
5 18 (11.84%) UX Designer
6 13 (8.55%) Customer Analyst
7 12 (7.89%) Customer Insight Analyst
7 12 (7.89%) Insight Analyst
8 10 (6.58%) Developer
9 9 (5.92%) Data Analyst
10 7 (4.61%) Business Analyst
10 7 (4.61%) Product Manager
11 6 (3.95%) Business Intelligence Developer
11 6 (3.95%) Business Intelligence Lead
11 6 (3.95%) Lead Developer
11 6 (3.95%) Retail Business Analyst
12 5 (3.29%) Architect
12 5 (3.29%) Campaign Management Business Analyst
12 5 (3.29%) SAS Analyst
12 5 (3.29%) SQL Analyst
Libraries, Frameworks & Software Standards
1 25 (16.45%) CSS
1 25 (16.45%) HTML
2 5 (3.29%) HTML5
3 3 (1.97%) Ajax
3 3 (1.97%) CSS3
3 3 (1.97%) Django
3 3 (1.97%) JSON
3 3 (1.97%) Play Framework
3 3 (1.97%) REST
3 3 (1.97%) Ruby on Rails
4 2 (1.32%) RESTful
Miscellaneous
1 74 (48.68%) User Experience
2 58 (38.16%) Analytical Skills
3 41 (26.97%) Psychology
4 20 (13.16%) Mobile App
5 11 (7.24%) Visualisation
6 5 (3.29%) Data Extraction
7 2 (1.32%) Algorithms
7 2 (1.32%) Data Integration
7 2 (1.32%) Smart Meter
7 2 (1.32%) Social Media
8 1 (0.66%) Biometrics
8 1 (0.66%) Data Structures
8 1 (0.66%) Internet of Things
8 1 (0.66%) PMI
8 1 (0.66%) Video Editing
Operating Systems
1 6 (3.95%) Windows
1 6 (3.95%) Windows 7
2 3 (1.97%) Apple iOS
Processes & Methodologies
1 85 (55.92%) Agile Software Development
2 43 (28.29%) Ethnography
2 43 (28.29%) Market Research
3 42 (27.63%) Usability Testing
4 41 (26.97%) Service Design
5 40 (26.32%) Human Factors
6 39 (25.66%) Analytics
7 19 (12.50%) Rapid Prototyping
8 15 (9.87%) Project Management
8 15 (9.87%) Stakeholder Management
9 11 (7.24%) Open Source
10 9 (5.92%) Business Intelligence
10 9 (5.92%) Customer Analytics
10 9 (5.92%) Data Modelling
10 9 (5.92%) Data Visualisation
11 8 (5.26%) Change Management
11 8 (5.26%) Data Analytics
12 7 (4.61%) Campaign Management
12 7 (4.61%) Continuous Improvement
12 7 (4.61%) Product Management
Programming Languages
1 28 (18.42%) SQL
2 5 (3.29%) Java
3 4 (2.63%) Scala
4 3 (1.97%) Groovy
4 3 (1.97%) JavaScript
4 3 (1.97%) Ruby
5 2 (1.32%) PL/SQL
6 1 (0.66%) Python
6 1 (0.66%) R
6 1 (0.66%) VBA
Qualifications
1 57 (37.50%) Degree
2 4 (2.63%) Security Cleared
3 2 (1.32%) CTC Cleared
3 2 (1.32%) DV Cleared
3 2 (1.32%) SC Cleared
3 2 (1.32%) Six Sigma Black Belt
4 1 (0.66%) PMI Certification
Quality Assurance & Compliance
1 9 (5.92%) QA
2 1 (0.66%) SLA
Vendors
1 8 (5.26%) Microsoft
2 7 (4.61%) Tableau
3 4 (2.63%) Google
4 2 (1.32%) Oracle
4 2 (1.32%) Siebel
4 2 (1.32%) Teradata
5 1 (0.66%) Alcatel-Lucent
5 1 (0.66%) Arqiva
5 1 (0.66%) BT
5 1 (0.66%) Ericsson
5 1 (0.66%) Huawei
5 1 (0.66%) NetCracker
5 1 (0.66%) Nokia
5 1 (0.66%) Nokia Networks
5 1 (0.66%) Progress
5 1 (0.66%) Salesforce.com
5 1 (0.66%) Siemens
5 1 (0.66%) Telindus
5 1 (0.66%) Virgin Media
5 1 (0.66%) ZTE
Surrey
Vivid Resourcing
Rate: Market related
Posted: 27 days ago