The table below looks at the statistics for Customer Insight skills in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited Customer Insight over the 3 months to 28 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Feb 2017
Same period 2016 Same period 2015
Customer Insight
UK / England
Rank 418 462 492
Rank change year-on-year
+44 +30
Contract jobs citing Customer Insight 162 136 96
As % of all contract IT jobs located in England 0.39% 0.29% 0.20%
As % of the Processes & Methodologies category 0.46% 0.35% 0.26%
Number of daily rates quoted 102 76 47
Median daily rate £433 £400 £425
Median daily rate % change year-on-year
+8.25% -5.88%
90% offered a daily rate of more than £350 £250 £300
10% offered a daily rate of more than £550 £461 £523
UK excluding London median daily rate £425 £450 £400
% change year-on-year
-5.55% +12.50%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £28.19
UK excluding London median hourly rate £125.00 - -

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the England region.

Processes & Methodologies Category
England
Contract IT job ads with a match in the
Processes & Methodologies category
34885 38997 37464
As % of all contract IT jobs located in England 82.95% 82.80% 79.75%
Number of daily rates quoted 23333 25843 24000
Median daily rate £450 £425 £425
Median daily rate % change year-on-year
+5.88% -
90% offered a daily rate of more than £300 £300 £285
10% offered a daily rate of more than £600 £600 £575
UK excluding London median daily rate £408 £400 £399
% change year-on-year
+2.00% +0.29%
Number of hourly rates quoted 855 1059 1018
Median hourly rate £36.25 £37.50 £27.50
Median hourly rate % change year-on-year
-3.33% +36.36%
90% offered a hourly rate of more than £13.50 £13.00 £12.00
10% offered a hourly rate of more than £53.50 £55.00 £49.50
UK excluding London median hourly rate £36.00 £40.00 £29.00
% change year-on-year
-10.00% +37.93%

Customer Insight
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing Customer Insight as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in England

Customer Insight
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Customer Insight across the England region.

Customer Insight Daily Rate Trend in England

Customer Insight
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Customer Insight across the England region over the 3 months to 28 February 2017.

Customer Insight Daily Rate Histogram in England

Customer Insight
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Customer Insight across the England region.

Customer Insight Hourly Rate Trend in England

Customer Insight
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer Insight within the England region over the 3 months to 28 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +16 51 £463 +20.12% 17
South East +56 49 £427 -5.18% 4
Yorkshire +28 21 £550 -
North East -21 18 £400 -11.11% 1
North West +29 9 £500 +11.11% 3
West Midlands -11 5 £450 +12.50% 2
East Midlands +8 4 £384 +27.91% 4
South West -9 3 £300 -20.00% 1
East of England - 2 £358 - 1
Customer Insight
UK

Customer Insight
Top 30 Related IT Skills in England

For the 6 months to 28 February 2017, IT contractor jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for Customer Insight.

1 186 (57.76%) Agile Software Development
2 135 (41.93%) User Experience
3 124 (38.51%) Analytical Skills
4 108 (33.54%) Service Design
5 105 (32.61%) Usability Testing
6 98 (30.43%) Market Research
7 96 (29.81%) Guerrilla Research
8 95 (29.50%) Degree
9 84 (26.09%) Ethnography
10 83 (25.78%) Human Factors
11 79 (24.53%) Psychology
12 74 (22.98%) Analytics
13 58 (18.01%) Cognitive Psychology
14 56 (17.39%) SQL
15 54 (16.77%) Marketing
16 41 (12.73%) User Stories
17 37 (11.49%) Retail
17 37 (11.49%) Data Analysis
17 37 (11.49%) Prototyping
18 35 (10.87%) HTML
19 30 (9.32%) Scrum
20 29 (9.01%) CSS
21 27 (8.39%) Rapid Prototyping
22 25 (7.76%) Git (software)
22 25 (7.76%) CRM
23 23 (7.14%) Mobile App
23 23 (7.14%) SAS
23 23 (7.14%) Finance
24 22 (6.83%) Project Management
25 21 (6.52%) JIRA

Customer Insight
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (7.14%) SAS
2 8 (2.48%) Confluence
3 6 (1.86%) Apache Spark
4 2 (0.62%) CMS
4 2 (0.62%) SharePoint
5 1 (0.31%) Apache
5 1 (0.31%) Drupal
5 1 (0.31%) Elasticsearch
5 1 (0.31%) Tomcat
Applications
1 9 (2.80%) MS Excel
2 8 (2.48%) SPSS
3 3 (0.93%) MS PowerPoint
3 3 (0.93%) OmniGraffle
3 3 (0.93%) Photoshop
4 1 (0.31%) Adobe Illustrator
4 1 (0.31%) Adobe Premiere
4 1 (0.31%) ImageReady
4 1 (0.31%) InVision
4 1 (0.31%) MS Office
4 1 (0.31%) Spreadsheet
Business Applications
1 6 (1.86%) FastStats
2 4 (1.24%) Dynamics CRM
2 4 (1.24%) Eloqua
3 3 (0.93%) Adobe Campaign
3 3 (0.93%) SAP Oil and Gas
4 1 (0.31%) Salesforce.com CRM
4 1 (0.31%) Unica
Cloud Services
1 5 (1.55%) Amazon AWS
1 5 (1.55%) Amazon EC2
1 5 (1.55%) Amazon S3
1 5 (1.55%) Google Tag Manager
2 4 (1.24%) Amazon EMR
2 4 (1.24%) Google Analytics
3 3 (0.93%) Adobe Analytics
4 2 (0.62%) Office 365
5 1 (0.31%) GitHub
Communications & Networking
1 11 (3.42%) Intranet
2 6 (1.86%) HTTP
3 4 (1.24%) SMS
4 1 (0.31%) DNS
4 1 (0.31%) Firewall
4 1 (0.31%) SAN
Database & Business Intelligence
1 17 (5.28%) SQL Server
2 15 (4.66%) Data Mining
3 13 (4.04%) Big Data
3 13 (4.04%) MySQL
3 13 (4.04%) Snowflake Schema
3 13 (4.04%) SQL Server 2005
3 13 (4.04%) SQL Server 2014
4 12 (3.73%) MS Access
5 9 (2.80%) BusinessObjects
5 9 (2.80%) Data Warehouse
5 9 (2.80%) Hadoop
6 8 (2.48%) Apache Hive
7 6 (1.86%) NoSQL
8 5 (1.55%) HBase
8 5 (1.55%) MariaDB
8 5 (1.55%) Neo4j
8 5 (1.55%) OLTP
8 5 (1.55%) Relational Database
8 5 (1.55%) SAS Data Integration Studio
8 5 (1.55%) SAS Enterprise Guide
Development Applications
1 25 (7.76%) Git (software)
2 21 (6.52%) JIRA
3 17 (5.28%) Talend Open Studio
4 8 (2.48%) Liquibase
5 7 (2.17%) Axure RP
6 5 (1.55%) Bitbucket
6 5 (1.55%) Jenkins
7 4 (1.24%) CircleCI
7 4 (1.24%) CocoaPods
7 4 (1.24%) git-flow
7 4 (1.24%) Travis CI
8 3 (0.93%) Dreamweaver
9 1 (0.31%) Jasmine
9 1 (0.31%) Maven
General
1 54 (16.77%) Marketing
2 37 (11.49%) Retail
3 23 (7.14%) Finance
4 11 (3.42%) Publishing
5 8 (2.48%) Banking
5 8 (2.48%) Telecoms
6 4 (1.24%) Legal
7 3 (0.93%) Electronics
7 3 (0.93%) Manufacturing
8 2 (0.62%) Advertising
8 2 (0.62%) Investment Banking
8 2 (0.62%) Local Government
8 2 (0.62%) Retail Banking
9 1 (0.31%) Dutch Language
9 1 (0.31%) French Language
9 1 (0.31%) German Language
9 1 (0.31%) Multimedia
9 1 (0.31%) Pharmaceutical
Job Titles
1 117 (36.34%) User Researcher
2 49 (15.22%) Analyst
3 44 (13.66%) User Experience Researcher
4 39 (12.11%) Designer
5 30 (9.32%) UX Designer
6 28 (8.70%) Developer
6 28 (8.70%) Insight Analyst
7 24 (7.45%) Digital User Researcher
8 21 (6.52%) Customer Analyst
8 21 (6.52%) Customer Insight Analyst
9 20 (6.21%) Interaction Designer
10 17 (5.28%) ETL Developer
11 16 (4.97%) Data Analyst
12 13 (4.04%) Consultant
13 10 (3.11%) User Experience Consultant
14 9 (2.80%) Business Analyst
15 8 (2.48%) Research Consultant
15 8 (2.48%) Service Manager
16 7 (2.17%) Data Insight Analyst
16 7 (2.17%) MySQL Developer
Libraries, Frameworks & Software Standards
1 35 (10.87%) HTML
2 29 (9.01%) CSS
3 7 (2.17%) JSON
4 6 (1.86%) AngularJS
4 6 (1.86%) D3.js
4 6 (1.86%) Material Design
4 6 (1.86%) Web Services
5 5 (1.55%) jQuery
5 5 (1.55%) Kafka
5 5 (1.55%) Regular Expression
6 4 (1.24%) REST
7 3 (0.93%) Sass
8 2 (0.62%) HTML5
8 2 (0.62%) LESS
8 2 (0.62%) MDX
9 1 (0.31%) .NET
9 1 (0.31%) Flash
9 1 (0.31%) J2EE
9 1 (0.31%) Node.js
9 1 (0.31%) NumPy
Miscellaneous
1 135 (41.93%) User Experience
2 124 (38.51%) Analytical Skills
3 23 (7.14%) Mobile App
4 10 (3.11%) Social Media
5 7 (2.17%) Management Information System
6 6 (1.86%) Algorithms
6 6 (1.86%) FMCG
7 5 (1.55%) Digital Media
8 4 (1.24%) Credit Risk
9 3 (0.93%) Tandem
10 2 (0.62%) Fintech
10 2 (0.62%) Graphic Design
11 1 (0.31%) Computer Science
11 1 (0.31%) Data Centre
11 1 (0.31%) Enterprise Software
11 1 (0.31%) Mainframe
11 1 (0.31%) NHS
11 1 (0.31%) Smartphone
11 1 (0.31%) Taxonomies
Operating Systems
1 7 (2.17%) Linux
2 5 (1.55%) Apple iOS
3 2 (0.62%) Unix
4 1 (0.31%) Android
4 1 (0.31%) Windows
Processes & Methodologies
1 186 (57.76%) Agile Software Development
2 108 (33.54%) Service Design
3 105 (32.61%) Usability Testing
4 98 (30.43%) Market Research
5 96 (29.81%) Guerrilla Research
6 84 (26.09%) Ethnography
7 83 (25.78%) Human Factors
8 79 (24.53%) Psychology
9 74 (22.98%) Analytics
10 58 (18.01%) Cognitive Psychology
11 41 (12.73%) User Stories
12 37 (11.49%) Data Analysis
12 37 (11.49%) Prototyping
13 30 (9.32%) Scrum
14 27 (8.39%) Rapid Prototyping
15 25 (7.76%) CRM
16 22 (6.83%) Project Management
17 20 (6.21%) E-Commerce
18 19 (5.90%) ETL
18 19 (5.90%) Visualisation
Programming Languages
1 56 (17.39%) SQL
2 12 (3.73%) Python
3 11 (3.42%) R
4 6 (1.86%) JavaScript
4 6 (1.86%) Scala
5 4 (1.24%) Apple Swift
5 4 (1.24%) Objective-C
6 3 (0.93%) C
6 3 (0.93%) Java
6 3 (0.93%) VBA
7 1 (0.31%) ES6
7 1 (0.31%) MATLAB
7 1 (0.31%) Perl
7 1 (0.31%) PHP
Qualifications
1 95 (29.50%) Degree
2 9 (2.80%) Security Cleared
3 4 (1.24%) SC Cleared
4 2 (0.62%) BPSS Clearance
5 1 (0.31%) DV Cleared
5 1 (0.31%) ITIL Certification
Quality Assurance & Compliance
1 9 (2.80%) Data Quality
2 6 (1.86%) QA
3 4 (1.24%) Actionable Recommendations
4 1 (0.31%) Disclosure Scotland
4 1 (0.31%) PMO
System Software
1 5 (1.55%) HDFS
Systems Management
1 4 (1.24%) Ansible
1 4 (1.24%) Hadoop YARN
1 4 (1.24%) HockeyApp
1 4 (1.24%) Opscode Chef
1 4 (1.24%) Puppet
1 4 (1.24%) Terraform
Vendors
1 18 (5.59%) Tableau
2 17 (5.28%) Talend
3 14 (4.35%) Google
4 10 (3.11%) SAP
5 7 (2.17%) Adobe
6 6 (1.86%) Oracle
7 5 (1.55%) Cognos
7 5 (1.55%) DoubleClick
7 5 (1.55%) Salesforce.com
8 4 (1.24%) Alterian
8 4 (1.24%) Apple
8 4 (1.24%) Coremetrics
8 4 (1.24%) Microsoft
9 3 (0.93%) IBM
9 3 (0.93%) Teradata
10 2 (0.62%) Tealeaf
11 1 (0.31%) Avid
11 1 (0.31%) Guidewire
11 1 (0.31%) Hortonworks
11 1 (0.31%) Omniture
Liverpool, Merseyside
HAYS INFORMATION TECHNOLOGY
Rate: £325.00 - £420.00 per day
Posted: 21 hours ago
Manchester, Lancashire
Bupa
Rate: Competitive Package - 6 to 8 months fixed term contract
Posted: 6 days ago