The table below looks at the statistics for Customer Insight skills in IT jobs advertised for the West Midlands region. Included is a guide to the salaries offered in IT jobs that have cited Customer Insight over the 3 months to 2 December 2016 with a comparison to the same period over the previous 2 years.

3 months to
2 Dec 2016
Same period 2015 Same period 2014
Customer Insight
Rank 219 211 232
Rank change year-on-year
-8 +21
Permanent jobs citing Customer Insight 8 7 4
As % of all permanent IT jobs located in the West Midlands 0.14% 0.14% 0.070%
As % of the Processes & Methodologies category 0.16% 0.16% 0.081%
Number of salaries quoted 7 4 2
Median salary £40,000 £50,000 £22,750
Median salary % change year-on-year
-20.00% +119.78%
90% offered a salary of more than £26,000 £29,350 £22,150
10% offered a salary of more than £47,000 £50,000 £23,350
UK excluding London median salary £44,000 £42,500 £42,000
% change year-on-year
+3.52% +1.19%
Customer Insight
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4953 4430 4913
As % of all permanent IT jobs located in the West Midlands 88.72% 85.57% 85.59%
Number of salaries quoted 3839 3721 4330
Median salary £42,500 £42,500 £41,000
Median salary % change year-on-year
- +3.65%
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £60,000 £65,000 £60,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Customer Insight
Jobs Demand Trend in the West Midlands

The demand trend of job ads across the West Midlands region citing Customer Insight as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the West Midlands

Customer Insight
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight across the West Midlands region.

Customer Insight Salary Trend in the West Midlands

Customer Insight
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Customer Insight across the West Midlands region over the 3 months to 2 December 2016.

Customer Insight Salary Histogram in the West Midlands

Customer Insight
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Insight within the West Midlands region over the 3 months to 2 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Shropshire - 3 £26,000 -
Staffordshire - 2 £40,000 -
Birmingham -9 1 £45,000 +119.51% 1
Coventry - 1 £50,000 -
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in the West Midlands

For the 6 months to 2 December 2016, IT jobs citing Customer Insight also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the West Midlands region with a requirement for Customer Insight.

1 7 (63.64%) Marketing
1 7 (63.64%) Analytics
2 5 (45.45%) SQL Server
2 5 (45.45%) CRM
2 5 (45.45%) Degree
2 5 (45.45%) Digital Marketing
3 4 (36.36%) Finance
4 3 (27.27%) SAS
4 3 (27.27%) Microsoft
4 3 (27.27%) SQL
4 3 (27.27%) Retail
4 3 (27.27%) Database Marketing
5 2 (18.18%) Actionable Insight
5 2 (18.18%) Google Analytics
5 2 (18.18%) SOLID
5 2 (18.18%) Social Media
5 2 (18.18%) Continuous Improvement
5 2 (18.18%) Big Data
5 2 (18.18%) ASP.NET Web API
5 2 (18.18%) Analytical Skills
5 2 (18.18%) Microservices
5 2 (18.18%) WPF
5 2 (18.18%) SQL Server 2008
5 2 (18.18%) Amazon AWS
5 2 (18.18%) SaaS
5 2 (18.18%) Clustering
5 2 (18.18%) Web Design
5 2 (18.18%) TDD
5 2 (18.18%) Web Development
5 2 (18.18%) Google

Customer Insight
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (27.27%) SAS
Applications
1 2 (18.18%) Photoshop
2 1 (9.09%) MS PowerPoint
Cloud Services
1 2 (18.18%) Amazon AWS
1 2 (18.18%) Google Analytics
1 2 (18.18%) SaaS
Database & Business Intelligence
1 5 (45.45%) SQL Server
2 2 (18.18%) Big Data
2 2 (18.18%) MySQL
2 2 (18.18%) SQL Server 2008
3 1 (9.09%) Base SAS
3 1 (9.09%) Data Warehouse
3 1 (9.09%) SAS EBI
General
1 7 (63.64%) Marketing
2 4 (36.36%) Finance
3 3 (27.27%) Retail
4 1 (9.09%) Banking
4 1 (9.09%) Brand Awareness
Job Titles
1 4 (36.36%) Analyst
2 3 (27.27%) Business Analyst
2 3 (27.27%) CRM Analyst
2 3 (27.27%) CRM Business Analyst
2 3 (27.27%) Retail Business Analyst
3 2 (18.18%) C# Developer
3 2 (18.18%) C# WPF Developer
3 2 (18.18%) Developer
3 2 (18.18%) E-Marketing Executive
3 2 (18.18%) Marketing Executive
3 2 (18.18%) WPF Developer
4 1 (9.09%) Analytics Manager
4 1 (9.09%) AWS Developer
4 1 (9.09%) Business Manager
4 1 (9.09%) Customer Analyst
4 1 (9.09%) Customer Insight Analyst
4 1 (9.09%) Full Stack Developer
4 1 (9.09%) Insight Analyst
4 1 (9.09%) Strategy Manager
4 1 (9.09%) User Researcher
Libraries, Frameworks & Software Standards
1 2 (18.18%) .NET
1 2 (18.18%) ASP.NET Web API
1 2 (18.18%) Web Services
1 2 (18.18%) WPF
Miscellaneous
1 2 (18.18%) Analytical Skills
1 2 (18.18%) Clustering
1 2 (18.18%) Social Media
2 1 (9.09%) Computer Science
2 1 (9.09%) Credit Risk
2 1 (9.09%) Data Extraction
2 1 (9.09%) Economics
2 1 (9.09%) Psychology
2 1 (9.09%) Statistics
Processes & Methodologies
1 7 (63.64%) Analytics
2 5 (45.45%) CRM
2 5 (45.45%) Digital Marketing
3 3 (27.27%) Database Marketing
4 2 (18.18%) Actionable Insight
4 2 (18.18%) Business Intelligence
4 2 (18.18%) Continuous Improvement
4 2 (18.18%) Microservices
4 2 (18.18%) SOLID
4 2 (18.18%) TDD
4 2 (18.18%) Web Design
4 2 (18.18%) Web Development
5 1 (9.09%) Agile Software Development
5 1 (9.09%) Data Analysis
5 1 (9.09%) Ethnography
5 1 (9.09%) Guerrilla Research
5 1 (9.09%) KYC
5 1 (9.09%) Service Design
5 1 (9.09%) Validation
5 1 (9.09%) Web Analytics
Programming Languages
1 3 (27.27%) SQL
2 2 (18.18%) C
2 2 (18.18%) C#
3 1 (9.09%) R
Qualifications
1 5 (45.45%) Degree
Vendors
1 3 (27.27%) Microsoft
2 2 (18.18%) Adobe
2 2 (18.18%) Google
Birmingham, West Midlands (County)
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npower
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