The first table below looks at the demand for Customer Insight skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 23 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the West Midlands region.

Location
3 months to
23 Jul 2014
Same period 2013 Same period 2012
Customer Insight
Rank 203 206 196
Rank change year-on-year
+3 -10
Permanent jobs citing Customer Insight 3 3 5
As % of all permanent IT jobs located in the West Midlands 0.056% 0.054% 0.10%
As % of the Processes & Methodologies category 0.074% 0.071% 0.14%
Number of salaries quoted 3 3 4
Average salary £37,500 £35,000 £27,500
Average salary % change year-on-year
+7.14% +27.27%
UK excluding London average salary £42,500 £42,500 £35,000
% change year-on-year
- +21.42%
Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4033 4251 3666
As % of all permanent IT jobs located in the West Midlands 75.77% 76.82% 74.71%
Number of salaries quoted 3333 3588 3163
Average salary £41,000 £40,000 £40,000
Average salary % change year-on-year
+2.50% -
90% offered a salary of more than £28,500 £26,500 £27,000
10% offered a salary of more than £65,000 £62,500 £60,000
UK excluding London average salary £42,500 £40,500 £40,000
% change year-on-year
+4.93% +1.25%
Customer Insight
England

Customer Insight
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Customer Insight across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the West Midlands

Customer Insight
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight across the West Midlands region.

Customer Insight Salary Trend in the West Midlands

Customer Insight
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Customer Insight across the West Midlands region over the 3 months to 23 July 2014.

Customer Insight Salary Histogram in the West Midlands

Customer Insight
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the West Midlands region over the 3 months to 23 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Solihull -3 1 £37,500 +15.38%
Walsall - 1 £37,500 -
Birmingham - 1 £75,000 -
Customer Insight
England

Customer Insight
Top 30 Related IT Skills in the West Midlands

For the 6 months to 23 July 2014, IT jobs across the West Midlands region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 2 (50.00%) Business Intelligence
1 2 (50.00%) B2B
1 2 (50.00%) SQL
1 2 (50.00%) Finance
1 2 (50.00%) Retail
1 2 (50.00%) Marketing
1 2 (50.00%) Product Management
2 1 (25.00%) Analytics
2 1 (25.00%) SAS Data Integration Studio
2 1 (25.00%) Degree
2 1 (25.00%) Use Case
2 1 (25.00%) SQL Server Analysis Services
2 1 (25.00%) SAS Enterprise Guide
2 1 (25.00%) SQL Server Reporting Services
2 1 (25.00%) Data Analysis
2 1 (25.00%) Software Engineering
2 1 (25.00%) SQL Server Integration Services
2 1 (25.00%) Legal
2 1 (25.00%) Migration
2 1 (25.00%) Stakeholder Management
2 1 (25.00%) VBA
2 1 (25.00%) UNIX
2 1 (25.00%) MS Excel
2 1 (25.00%) SharePoint
2 1 (25.00%) Data Warehouse
2 1 (25.00%) SAS
2 1 (25.00%) B2C
2 1 (25.00%) Project Management
2 1 (25.00%) Mainframe
2 1 (25.00%) Service Delivery

Customer Insight
Top Related IT Skills in the West Midlands by Category

For the 6 months to 23 July 2014, IT jobs across the West Midlands region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 1 (25.00%) SharePoint
1 1 (25.00%) SAS
Applications
1 1 (25.00%) MS Excel
Database & Business Intelligence
1 1 (25.00%) Data Warehouse
1 1 (25.00%) SQL Server Reporting Services
1 1 (25.00%) SQL Server Integration Services
1 1 (25.00%) SQL Server Analysis Services
1 1 (25.00%) SAS Enterprise Guide
1 1 (25.00%) SAS Data Integration Studio
General
1 2 (50.00%) Finance
1 2 (50.00%) Retail
1 2 (50.00%) Marketing
2 1 (25.00%) Legal
Job Titles
1 1 (25.00%) Developer
1 1 (25.00%) Senior Consultant
1 1 (25.00%) Consultant
1 1 (25.00%) Programmer
1 1 (25.00%) Product Manager
1 1 (25.00%) VBA Developer
1 1 (25.00%) Marketing Manager
1 1 (25.00%) SAS Consultant
1 1 (25.00%) Excel Developer
1 1 (25.00%) Senior SAS Consultant
Miscellaneous
1 1 (25.00%) Mainframe
Operating Systems
1 1 (25.00%) UNIX
Processes & Methodologies
1 2 (50.00%) Business Intelligence
1 2 (50.00%) B2B
1 2 (50.00%) Product Management
2 1 (25.00%) Analytics
2 1 (25.00%) B2C
2 1 (25.00%) Project Management
2 1 (25.00%) Service Delivery
2 1 (25.00%) Change Management
2 1 (25.00%) Migration
2 1 (25.00%) Stakeholder Management
2 1 (25.00%) Data Analysis
2 1 (25.00%) Software Engineering
2 1 (25.00%) Use Case
Programming Languages
1 2 (50.00%) SQL
2 1 (25.00%) VBA
Qualifications
1 1 (25.00%) Degree