The table below looks at the statistics for Customer Insight skills in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Customer Insight over the 3 months to 19 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Dec 2014
Same period 2013 Same period 2012
Customer Insight
Rank 214 204 194
Rank change year-on-year
-10 -10
Permanent jobs citing Customer Insight 1 3 6
As % of all permanent IT jobs located in the West Midlands 0.018% 0.060% 0.13%
As % of the Processes & Methodologies category 0.022% 0.078% 0.17%
Number of salaries quoted 1 0 4
Average salary £23,500 - £27,500
UK excluding London average salary £50,000 £42,500 £45,000
% change year-on-year
+17.64% -5.55%
Customer Insight
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the West Midlands region.

Processes & Methodologies Category
West Midlands
Permanent IT job ads with a match in the
Processes & Methodologies category
4511 3868 3606
As % of all permanent IT jobs located in the West Midlands 82.83% 77.97% 75.72%
Number of salaries quoted 3947 3222 3147
Average salary £41,500 £40,000 £40,000
Average salary % change year-on-year
+3.75% -
90% offered a salary of more than £27,850 £26,000 £28,500
10% offered a salary of more than £65,000 £55,000 £60,000
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Customer Insight
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Customer Insight across the West Midlands region as a proportion of the total demand within the Processes & Methodologies category.

Customer Insight Jobs Demand Trend in the West Midlands

Customer Insight
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Customer Insight across the West Midlands region.

Customer Insight Salary Trend in the West Midlands

Customer Insight
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Customer Insight within the West Midlands region over the 3 months to 19 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire - 1 £23,500 -
Customer Insight
England

Customer Insight
Top 26 Related IT Skills in the West Midlands

For the 6 months to 19 December 2014, IT jobs across the West Midlands region citing Customer Insight also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight.

1 3 (100.00%) Marketing
2 2 (66.67%) Retail
2 2 (66.67%) CRM
2 2 (66.67%) B2B
3 1 (33.33%) B2C
3 1 (33.33%) Software Engineering
3 1 (33.33%) Statistical Analysis
3 1 (33.33%) Use Case
3 1 (33.33%) Product Management
3 1 (33.33%) Analytics
3 1 (33.33%) Customer Segmentation
3 1 (33.33%) C
3 1 (33.33%) SQL
3 1 (33.33%) Degree
3 1 (33.33%) SharePoint
3 1 (33.33%) SAS
3 1 (33.33%) FMCG
3 1 (33.33%) Analytical Skills
3 1 (33.33%) Dynamics CRM
3 1 (33.33%) Telecoms
3 1 (33.33%) Business Intelligence
3 1 (33.33%) MS Excel
3 1 (33.33%) Salesforce.com
3 1 (33.33%) SQL Server Reporting Services
3 1 (33.33%) SQL Server Integration Services
3 1 (33.33%) SQL Server Analysis Services

Customer Insight
Top Related IT Skills in the West Midlands by Category

For the 6 months to 19 December 2014, IT jobs across the West Midlands region citing Customer Insight also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Customer Insight. Up to 20 skills are shown per category.

Application Platforms
1 1 (33.33%) SharePoint
1 1 (33.33%) SAS
Applications
1 1 (33.33%) MS Excel
Business Applications
1 1 (33.33%) Dynamics CRM
Database & Business Intelligence
1 1 (33.33%) SQL Server Reporting Services
1 1 (33.33%) SQL Server Integration Services
1 1 (33.33%) SQL Server Analysis Services
General
1 3 (100.00%) Marketing
2 2 (66.67%) Retail
3 1 (33.33%) Telecoms
Job Titles
1 2 (66.67%) Analyst
2 1 (33.33%) Data Analyst
2 1 (33.33%) Product Manager
2 1 (33.33%) Customer Analyst
2 1 (33.33%) Insight Analyst
2 1 (33.33%) Customer Insight Analyst
Miscellaneous
1 1 (33.33%) FMCG
1 1 (33.33%) Analytical Skills
Processes & Methodologies
1 2 (66.67%) B2B
1 2 (66.67%) CRM
2 1 (33.33%) Business Intelligence
2 1 (33.33%) B2C
2 1 (33.33%) Software Engineering
2 1 (33.33%) Statistical Analysis
2 1 (33.33%) Use Case
2 1 (33.33%) Product Management
2 1 (33.33%) Analytics
2 1 (33.33%) Customer Segmentation
Programming Languages
1 1 (33.33%) C
1 1 (33.33%) SQL
Qualifications
1 1 (33.33%) Degree
Vendors
1 1 (33.33%) Salesforce.com