Customer Insight Jobs in the West Midlands

Customer Insight
England > West Midlands

The following table provides summary statistics for permanent job vacancies advertised in the West Midlands with a requirement for Customer Insight skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Insight over the 6 months to 6 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
6 May 2024
Same period 2023 Same period 2022
Rank 239 240 245
Rank change year-on-year +1 +5 -21
Permanent jobs citing Customer Insight 7 32 36
As % of all permanent jobs advertised in the West Midlands 0.096% 0.49% 0.49%
As % of the Processes & Methodologies category 0.12% 0.50% 0.52%
Number of salaries quoted 7 0 31
10th Percentile £50,000 - £43,625
25th Percentile £56,250 - £44,063
Median annual salary (50th Percentile) £65,000 - £55,000
Median % change year-on-year - - +29.41%
75th Percentile £67,750 - £80,375
90th Percentile £68,000 - £100,750
England median annual salary £60,000 £60,000 £52,500
% change year-on-year - +14.29% -8.70%

All Process and Methodology Skills
West Midlands

Customer Insight is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in the West Midlands with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 6,045 6,349 6,978
As % of all permanent jobs advertised in the West Midlands 83.12% 96.80% 95.54%
Number of salaries quoted 4,551 3,275 4,766
10th Percentile £26,250 £31,000 £31,250
25th Percentile £35,725 £40,000 £38,750
Median annual salary (50th Percentile) £50,000 £53,000 £50,000
Median % change year-on-year -5.66% +6.00% +5.26%
75th Percentile £63,750 £67,500 £65,000
90th Percentile £77,500 £80,000 £80,000
England median annual salary £55,000 £62,500 £60,000
% change year-on-year -12.00% +4.17% +9.09%

Customer Insight
Job Vacancy Trend in the West Midlands

Job postings citing Customer Insight as a proportion of all IT jobs advertised in the West Midlands.

Job vacancy trend for Customer Insight in the West Midlands

Customer Insight
Salary Trend in the West Midlands

3-month moving average salary quoted in jobs citing Customer Insight in the West Midlands.

Salary trend for Customer Insight in the West Midlands

Customer Insight
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Insight within the West Midlands region over the 6 months to 6 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Birmingham - 5 £65,000 - 3
Customer Insight
England

Customer Insight
Co-occurring Skills and Capabilities in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (28.57%) SAS
Applications
1 2 (28.57%) Microsoft Excel
Cloud Services
1 3 (42.86%) Azure
2 2 (28.57%) Adobe Analytics
2 2 (28.57%) GCP
2 2 (28.57%) Google Analytics
2 2 (28.57%) Power Platform
Communications & Networking
1 2 (28.57%) SMS
Database & Business Intelligence
1 3 (42.86%) Tableau
2 2 (28.57%) BigQuery
2 2 (28.57%) Power BI
2 2 (28.57%) SQL Server Reporting Services
General
1 7 (100.00%) Marketing
2 5 (71.43%) Social Skills
3 4 (57.14%) Finance
4 3 (42.86%) Analytical Skills
5 2 (28.57%) Banking
5 2 (28.57%) Financial Institution
5 2 (28.57%) Inclusion and Diversity
Job Titles
1 2 (28.57%) Analyst
1 2 (28.57%) Customer Analyst
1 2 (28.57%) Customer Insight Analyst
1 2 (28.57%) Insight Analyst
1 2 (28.57%) Senior
1 2 (28.57%) Senior Analyst
1 2 (28.57%) Senior Customer Insight Analyst
1 2 (28.57%) Senior Insight Analyst
Miscellaneous
1 2 (28.57%) Clustering
Processes & Methodologies
1 5 (71.43%) Analytics
1 5 (71.43%) Decision-Making
2 3 (42.86%) Actionable Insight
2 3 (42.86%) Continuous Improvement
2 3 (42.86%) Customer Segmentation
2 3 (42.86%) Data Analysis
2 3 (42.86%) Data Interpretation
2 3 (42.86%) Data Strategy
2 3 (42.86%) Problem-Solving
2 3 (42.86%) Strategic Planning
2 3 (42.86%) Visualisation
3 2 (28.57%) Business Intelligence
3 2 (28.57%) Campaign Analytics
3 2 (28.57%) CRM
3 2 (28.57%) Data Analytics
3 2 (28.57%) Data Modelling
3 2 (28.57%) Dynamic Pricing
3 2 (28.57%) Economics
3 2 (28.57%) Revenue Management
3 2 (28.57%) Thought Leadership
Programming Languages
1 7 (100.00%) SQL
2 2 (28.57%) Python
2 2 (28.57%) R
Qualifications
1 2 (28.57%) Degree
Vendors
1 2 (28.57%) Adobe
1 2 (28.57%) Coremetrics
1 2 (28.57%) Google