The statistics below represent IT contracts advertised across the West Midlands region that had Help Desk Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
Help Desk Analyst
England / West Midlands
Rank 110 126 93
Rank change year-on-year
+16 -33
Contract jobs requiring a Help Desk Analyst 11 5 22
As % of all contract IT jobs located in the West Midlands 0.46% 0.19% 0.98%
As % of the Job Titles category 0.49% 0.20% 1.06%
Number of daily rates quoted 2 2 10
Median daily rate £183 £87 £123
Median daily rate % change year-on-year
+110.07% -29.08%
90% offered a daily rate of more than £177 £72 £118
10% offered a daily rate of more than £189 £101 £146
UK excluding London median daily rate £130 £115 £135
% change year-on-year
+13.04% -14.81%
Number of hourly rates quoted 5 2 12
Median hourly rate £16.75 £10.00 £12.78
Median hourly rate % change year-on-year
+67.50% -21.73%
UK excluding London median hourly rate £13.50 £13.00 £13.06
% change year-on-year
+3.84% -0.42%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2233 2497 2085
As % of all contract IT jobs located in the West Midlands 93.90% 94.69% 93.33%
Number of daily rates quoted 1390 1403 1162
Median daily rate £400 £390 £350
Median daily rate % change year-on-year
+2.56% +11.42%
90% offered a daily rate of more than £225 £250 £200
10% offered a daily rate of more than £525 £525 £475
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 114 80 173
Median hourly rate £16.75 £14.00 £15.93
Median hourly rate % change year-on-year
+19.64% -12.08%
90% offered a hourly rate of more than £11.50 £10.33 £11.00
10% offered a hourly rate of more than £40.00 £25.00 £30.20
UK excluding London median hourly rate £17.50 £18.00 £16.72
% change year-on-year
-2.77% +7.65%

Help Desk Analyst
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured Help Desk Analyst in the job title.

Help Desk Analyst Jobs Demand Trend in the West Midlands

Help Desk Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the West Midlands region.

Help Desk Analyst Daily Rate Trend in the West Midlands

Help Desk Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the West Midlands region.

Help Desk Analyst Hourly Rate Trend in the West Midlands

Help Desk Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Analyst within the West Midlands region over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry -8 3 - -
Dudley - 3 - -
Warwickshire - 3 £183 -
Sutton Coldfield - 1 - -
Shropshire - 1 - -
Help Desk Analyst
England

Help Desk Analyst Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 19 February 2017, Help Desk Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Help Desk Analyst in the job title.

1 15 (71.43%) Windows
2 12 (57.14%) Active Directory
3 7 (33.33%) MS Excel
4 6 (28.57%) MS Office
5 5 (23.81%) Service Management
6 4 (19.05%) SLA
6 4 (19.05%) ITIL
6 4 (19.05%) Windows 7
7 3 (14.29%) Office 365
7 3 (14.29%) Change Management
8 2 (9.52%) ITSM
8 2 (9.52%) Management Information System
8 2 (9.52%) G Suite
8 2 (9.52%) Google
9 1 (4.76%) Degree
9 1 (4.76%) JIRA
9 1 (4.76%) Computer Science
9 1 (4.76%) Dutch Language
9 1 (4.76%) French Language
9 1 (4.76%) Spanish Language
9 1 (4.76%) LANDesk
9 1 (4.76%) Time Management
9 1 (4.76%) SQL
9 1 (4.76%) ITIL V3
9 1 (4.76%) Contract Management
9 1 (4.76%) BusinessObjects Business Intelligence
9 1 (4.76%) Finance
9 1 (4.76%) Advertising
9 1 (4.76%) CMS
9 1 (4.76%) IBM

Help Desk Analyst Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (4.76%) Blackberry Enterprise Server
1 1 (4.76%) CMS
1 1 (4.76%) MS Exchange
1 1 (4.76%) SharePoint
Applications
1 7 (33.33%) MS Excel
2 6 (28.57%) MS Office
3 1 (4.76%) MS PowerPoint
Cloud Services
1 3 (14.29%) Office 365
2 2 (9.52%) G Suite
Database & Business Intelligence
1 1 (4.76%) BusinessObjects
1 1 (4.76%) BusinessObjects Business Intelligence
Development Applications
1 1 (4.76%) JIRA
General
1 1 (4.76%) Advertising
1 1 (4.76%) Dutch Language
1 1 (4.76%) Finance
1 1 (4.76%) French Language
1 1 (4.76%) Spanish Language
Miscellaneous
1 2 (9.52%) Management Information System
2 1 (4.76%) Blackberry
2 1 (4.76%) Computer Science
Operating Systems
1 15 (71.43%) Windows
2 4 (19.05%) Windows 7
3 1 (4.76%) Windows 2000
3 1 (4.76%) Windows XP
Processes & Methodologies
1 5 (23.81%) Service Management
2 4 (19.05%) ITIL
3 3 (14.29%) Change Management
4 2 (9.52%) ITSM
5 1 (4.76%) Agile Software Development
5 1 (4.76%) BPR
5 1 (4.76%) Contract Management
5 1 (4.76%) ITIL V3
5 1 (4.76%) Knowledge Management
5 1 (4.76%) Time Management
Programming Languages
1 1 (4.76%) SQL
Qualifications
1 1 (4.76%) Degree
Quality Assurance & Compliance
1 4 (19.05%) SLA
System Software
1 12 (57.14%) Active Directory
Vendors
1 2 (9.52%) Google
2 1 (4.76%) Citrix
2 1 (4.76%) IBM
2 1 (4.76%) LANDesk
2 1 (4.76%) Remedy