The first table below looks at the demand for the Help Desk Analyst role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Help Desk Analyst in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Help Desk Analyst
Rank 115 96 94
Rank change year-on-year
-19 -2
Contract jobs requiring a Help Desk Analyst 7 6 12
As % of all contract IT jobs located in the West Midlands 0.29% 0.30% 0.54%
As % of the Job Titles category 0.31% 0.33% 0.59%
Number of daily rates quoted 0 0 1
Average daily rate
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- - £120
UK excluding London average daily rate £110 £108 £102
% change year-on-year
+1.85% +5.88%
Number of hourly rates quoted 4 3 7
Average hourly rate £12.88 £13.00 £12.00
Average hourly rate % change year-on-year
-0.96% +8.33%
90% offered a hourly rate of more than £10.38 £13.00 £10.50
10% offered a hourly rate of more than £16.85 £13.00 £13.00
UK excluding London average hourly rate £14.50 £13.35 £12.50
% change year-on-year
+8.61% +6.80%
Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2229 1822 2051
As % of all contract IT jobs located in the West Midlands 90.79% 91.70% 92.35%
Number of daily rates quoted 1143 890 971
Average daily rate £338 £330 £325
Average daily rate % change year-on-year
+2.27% +1.53%
90% offered a daily rate of more than £215 £200 £180
10% offered a daily rate of more than £500 £475 £450
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 183 132 138
Average hourly rate £16.50 £16.50 £17.50
Average hourly rate % change year-on-year
- -5.71%
90% offered a hourly rate of more than £8.00 £10.00 £11.50
10% offered a hourly rate of more than £37.50 £37.48 £37.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Help Desk Analyst
England

Help Desk Analyst
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Help Desk Analyst in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Help Desk Analyst Jobs Demand Trend in the West Midlands

Help Desk Analyst
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Analyst across the West Midlands region.

Help Desk Analyst Daily Rate Trend in the West Midlands

Help Desk Analyst
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Analyst across the West Midlands region.

Help Desk Analyst Hourly Rate Trend in the West Midlands

Help Desk Analyst
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Help Desk Analyst within the West Midlands region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham 0 2 - - 1
Coventry - 2 - -
Solihull - - - -
Sutton Coldfield - - - -
Shropshire - - - -
Help Desk Analyst
England

Help Desk Analyst
Top 30 Related IT Skills in the West Midlands

For the 6 months to 31 July 2014, IT contractor jobs across the West Midlands region that cited Help Desk Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title.

1 12 (75.00%) Windows
2 10 (62.50%) MS Office
3 8 (50.00%) Microsoft
4 7 (43.75%) Active Directory
4 7 (43.75%) SLA
5 6 (37.50%) ITIL
6 5 (31.25%) Lotus
6 5 (31.25%) IBM Notes
6 5 (31.25%) MS Excel
6 5 (31.25%) Windows XP
7 4 (25.00%) Windows 7
8 2 (12.50%) Network Monitoring
8 2 (12.50%) Service Management
9 1 (6.25%) Management Information System
9 1 (6.25%) Automotive
9 1 (6.25%) Law
9 1 (6.25%) Legal
9 1 (6.25%) Backup Exec
9 1 (6.25%) PLM
9 1 (6.25%) Data Management
9 1 (6.25%) PDA
9 1 (6.25%) LANDesk
9 1 (6.25%) XenApp
9 1 (6.25%) MS Exchange
9 1 (6.25%) Broadband
9 1 (6.25%) LAN
9 1 (6.25%) VoIP
9 1 (6.25%) WAN
9 1 (6.25%) TCP/IP
9 1 (6.25%) Windows Server 2003

Help Desk Analyst
Top Related IT Skills in the West Midlands by Category

For the 6 months to 31 July 2014, IT contractor jobs across the West Midlands region that cited Help Desk Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Help Desk Analyst in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (31.25%) IBM Notes
2 1 (6.25%) MS Exchange
2 1 (6.25%) Blackberry Enterprise Server
Applications
1 10 (62.50%) MS Office
2 5 (31.25%) MS Excel
Communications & Networking
1 1 (6.25%) Broadband
1 1 (6.25%) LAN
1 1 (6.25%) VoIP
1 1 (6.25%) WAN
1 1 (6.25%) TCP/IP
1 1 (6.25%) 3G
General
1 1 (6.25%) Automotive
1 1 (6.25%) Law
1 1 (6.25%) Legal
Miscellaneous
1 1 (6.25%) Management Information System
1 1 (6.25%) PDA
Operating Systems
1 12 (75.00%) Windows
2 5 (31.25%) Windows XP
3 4 (25.00%) Windows 7
4 1 (6.25%) Windows Server 2003
Processes & Methodologies
1 6 (37.50%) ITIL
2 2 (12.50%) Service Management
2 2 (12.50%) Network Monitoring
3 1 (6.25%) PLM
3 1 (6.25%) Data Management
3 1 (6.25%) CAD
3 1 (6.25%) CAE
Quality Assurance & Compliance
1 7 (43.75%) SLA
System Software
1 7 (43.75%) Active Directory
2 1 (6.25%) XenApp
Systems Management
1 1 (6.25%) Backup Exec
Vendors
1 8 (50.00%) Microsoft
2 5 (31.25%) Lotus
3 1 (6.25%) Sophos
3 1 (6.25%) LANDesk
3 1 (6.25%) Citrix
Warwickshire
HAYS INFORMATION TECHNOLOGY
Rate: £10.00 per hour
Posted: 6 days ago