The statistics below represent IT contracts advertised across the West Midlands region that had Help Desk Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 3 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
3 Dec 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 120 121 111
Rank change year-on-year
+1 -10
Contract jobs requiring a Help Desk Support 13 4 10
As % of all contract IT jobs located in the West Midlands 0.48% 0.16% 0.41%
As % of the Job Titles category 0.50% 0.17% 0.44%
Number of daily rates quoted 10 1 2
Median daily rate £130 £238 £80
Median daily rate % change year-on-year
-45.26% +196.87%
90% offered a daily rate of more than £107 £238 £64
10% offered a daily rate of more than £135 £238 £96
UK excluding London median daily rate £135 £118 £125
% change year-on-year
+14.89% -6.00%
Number of hourly rates quoted 3 2 8
Median hourly rate £15.00 £16.00 £11.00
Median hourly rate % change year-on-year
-6.25% +45.45%
90% offered a hourly rate of more than £14.80 £16.00 £7.50
10% offered a hourly rate of more than £15.40 £16.00 £12.65
UK excluding London median hourly rate £15.00 £12.00 £12.00
% change year-on-year
+25.00% -
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2584 2418 2253
As % of all contract IT jobs located in the West Midlands 94.48% 94.34% 93.29%
Number of daily rates quoted 1566 1339 1254
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £230 £205 £188
10% offered a daily rate of more than £545 £515 £475
UK excluding London median daily rate £398 £385 £375
% change year-on-year
+3.24% +2.66%
Number of hourly rates quoted 104 116 188
Median hourly rate £16.00 £14.25 £15.71
Median hourly rate % change year-on-year
+12.28% -9.29%
90% offered a hourly rate of more than £11.50 £10.33 £10.50
10% offered a hourly rate of more than £36.00 £31.50 £30.00
UK excluding London median hourly rate £16.50 £17.00 £15.85
% change year-on-year
-2.94% +7.25%

Help Desk Support
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in the West Midlands

Help Desk Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Help Desk Support across the West Midlands region.

Help Desk Support Daily Rate Trend in the West Midlands

Help Desk Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Help Desk Support across the West Midlands region.

Help Desk Support Hourly Rate Trend in the West Midlands

Help Desk Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Help Desk Support within the West Midlands region over the 3 months to 3 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +6 8 £130 -45.26% 1
Worcestershire - 2 £130 -
Birmingham -9 1 £130 -
Coventry -15 1 - -
West Bromwich - 1 - -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 3 December 2016, Help Desk Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Help Desk Support in the job title.

1 15 (83.33%) Windows
2 12 (66.67%) Active Directory
3 3 (16.67%) Office 365
3 3 (16.67%) MS Excel
3 3 (16.67%) Microsoft
4 2 (11.11%) CCNA
4 2 (11.11%) Cisco Certification
4 2 (11.11%) ITIL
4 2 (11.11%) MCP
4 2 (11.11%) MS Exchange
4 2 (11.11%) LAN
4 2 (11.11%) WAN
4 2 (11.11%) Advertising
4 2 (11.11%) Windows Server
4 2 (11.11%) Windows 7
4 2 (11.11%) Microsoft Azure
5 1 (5.56%) Agile Software Development
5 1 (5.56%) Dutch Language
5 1 (5.56%) French Language
5 1 (5.56%) Spanish Language
5 1 (5.56%) LANDesk
5 1 (5.56%) Contract Management
5 1 (5.56%) BusinessObjects Business Intelligence
5 1 (5.56%) SQL
5 1 (5.56%) CMS
5 1 (5.56%) Management Information System
5 1 (5.56%) Finance
5 1 (5.56%) IBM
5 1 (5.56%) Windows 2000
5 1 (5.56%) Blackberry

Help Desk Support Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (11.11%) MS Exchange
2 1 (5.56%) Blackberry Enterprise Server
2 1 (5.56%) CMS
Applications
1 3 (16.67%) MS Excel
Cloud Services
1 3 (16.67%) Office 365
2 2 (11.11%) Microsoft Azure
Communications & Networking
1 2 (11.11%) LAN
1 2 (11.11%) WAN
Database & Business Intelligence
1 1 (5.56%) BusinessObjects
1 1 (5.56%) BusinessObjects Business Intelligence
General
1 2 (11.11%) Advertising
2 1 (5.56%) Dutch Language
2 1 (5.56%) Finance
2 1 (5.56%) French Language
2 1 (5.56%) Spanish Language
Miscellaneous
1 1 (5.56%) Blackberry
1 1 (5.56%) Management Information System
Operating Systems
1 15 (83.33%) Windows
2 2 (11.11%) Windows 7
2 2 (11.11%) Windows Server
3 1 (5.56%) Windows 2000
3 1 (5.56%) Windows XP
Processes & Methodologies
1 2 (11.11%) ITIL
2 1 (5.56%) Agile Software Development
2 1 (5.56%) Contract Management
Programming Languages
1 1 (5.56%) SQL
Qualifications
1 2 (11.11%) CCNA
1 2 (11.11%) Cisco Certification
1 2 (11.11%) MCP
System Software
1 12 (66.67%) Active Directory
Vendors
1 3 (16.67%) Microsoft
2 1 (5.56%) Citrix
2 1 (5.56%) IBM
2 1 (5.56%) LANDesk
Warwickshire
Spring Technology
Posted: 5 days ago