The table below looks at the statistics for SLA skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 26 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 105 77 57
Rank change year-on-year
-28 -20
Contract jobs citing SLA 41 38 67
As % of all contract IT jobs located in the West Midlands 1.30% 1.59% 2.82%
As % of the Quality Assurance & Compliance category 18.64% 21.11% 32.84%
Number of daily rates quoted 18 21 18
Median daily rate £352 £321 £250
Median daily rate % change year-on-year
+9.49% +28.50%
90% offered a daily rate of more than £146 £116 £150
10% offered a daily rate of more than £500 £535 £360
UK excluding London median daily rate £283 £300 £275
% change year-on-year
-5.83% +9.09%
Number of hourly rates quoted 5 5 19
Median hourly rate £14.00 £14.00 £17.50
Median hourly rate % change year-on-year
- -20.00%
90% offered a hourly rate of more than £11.70 £12.42 £14.37
10% offered a hourly rate of more than £21.00 £23.00 £26.50
UK excluding London median hourly rate £14.50 £15.77 £17.50
% change year-on-year
-8.05% -9.88%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Contract IT job ads with a match in the
Quality Assurance & Compliance category
220 180 204
As % of all contract IT jobs located in the West Midlands 6.95% 7.55% 8.59%
Number of daily rates quoted 145 115 89
Median daily rate £400 £376 £388
Median daily rate % change year-on-year
+6.31% -2.90%
90% offered a daily rate of more than £220 £263 £225
10% offered a daily rate of more than £500 £500 £587
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 10 14 25
Median hourly rate £13.75 £35.00 £17.50
Median hourly rate % change year-on-year
-60.71% +100.00%
90% offered a hourly rate of more than £8.50 £13.81 £14.50
10% offered a hourly rate of more than £32.25 £43.00 £30.86
UK excluding London median hourly rate £28.00 £22.50 £20.21
% change year-on-year
+24.44% +11.35%

SLA
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the West Midlands region.

SLA Daily Rate Trend in the West Midlands

SLA
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 26 July 2016.

SLA Daily Rate Histogram in the West Midlands

SLA
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the West Midlands region.

SLA Hourly Rate Trend in the West Midlands

SLA
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 26 July 2016.

SLA Hourly Rate Histogram in the West Midlands

SLA
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry -10 8 £286 -28.40% 4
Birmingham -23 5 £338 +77.63% 2
Staffordshire - 5 £325 - 7
Solihull -11 4 £270 - 1
Dudley -4 3 £100 -2.43%
Shropshire -28 3 - - 1
Warwickshire -6 2 £550 - 4
Herefordshire - 2 £100 - 2
Walsall - 1 £379 -
West Bromwich - 1 - - 1
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 26 July 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for SLA.

1 46 (47.42%) ITIL
2 24 (24.74%) Service Management
3 23 (23.71%) Service Delivery
4 21 (21.65%) Finance
5 19 (19.59%) Project Management
6 18 (18.56%) Telecoms
7 15 (15.46%) Microsoft
8 14 (14.43%) Fault Management
8 14 (14.43%) Line Management
9 13 (13.40%) Incident Management
9 13 (13.40%) MS Office
9 13 (13.40%) Windows
9 13 (13.40%) Change Management
10 12 (12.37%) ITIL V3
11 11 (11.34%) Problem Management
11 11 (11.34%) Analytical Skills
12 9 (9.28%) Logistics
12 9 (9.28%) ITSM
13 8 (8.25%) LAN
13 8 (8.25%) Escalation Management
14 7 (7.22%) Linux
14 7 (7.22%) Unix
14 7 (7.22%) WAN
14 7 (7.22%) Active Directory
14 7 (7.22%) Internet
14 7 (7.22%) 3G
14 7 (7.22%) Risk Management
14 7 (7.22%) Network Planning
14 7 (7.22%) User Acceptance Testing
14 7 (7.22%) LTE

SLA
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.06%) SharePoint
2 1 (1.03%) Exchange Server 2007
2 1 (1.03%) MS Exchange
2 1 (1.03%) SAS
Applications
1 13 (13.40%) MS Office
2 3 (3.09%) MS Excel
3 2 (2.06%) MS PowerPoint
4 1 (1.03%) MS Project
4 1 (1.03%) MS Visio
4 1 (1.03%) Spreadsheet
Business Applications
1 2 (2.06%) Dynamics CRM
2 1 (1.03%) assyst
2 1 (1.03%) Oracle Cash Management
2 1 (1.03%) Oracle EBS
2 1 (1.03%) Oracle FAH
2 1 (1.03%) Oracle General Ledger
2 1 (1.03%) Oracle Receivables
2 1 (1.03%) Orchard Housing
Cloud Services
1 3 (3.09%) Microsoft Azure
1 3 (3.09%) SaaS
2 2 (2.06%) Google Apps
2 2 (2.06%) Office 365
Communications & Networking
1 8 (8.25%) LAN
2 7 (7.22%) 3G
2 7 (7.22%) Internet
2 7 (7.22%) LTE
2 7 (7.22%) WAN
3 5 (5.15%) Firewall
4 4 (4.12%) VPN
5 3 (3.09%) SAN
5 3 (3.09%) Wi-Fi
5 3 (3.09%) WLAN
6 1 (1.03%) BGP
6 1 (1.03%) DWDM
6 1 (1.03%) EIGRP
6 1 (1.03%) FTP
6 1 (1.03%) HTTP
6 1 (1.03%) HTTPS
6 1 (1.03%) Intranet
6 1 (1.03%) MPLS
6 1 (1.03%) OSPF
6 1 (1.03%) SMTP
Database & Business Intelligence
1 4 (4.12%) SQL Server
2 2 (2.06%) Data Warehouse
2 2 (2.06%) MS Access
2 2 (2.06%) Relational Database
General
1 21 (21.65%) Finance
2 18 (18.56%) Telecoms
3 3 (3.09%) Marketing
4 2 (2.06%) German Language
4 2 (2.06%) Legal
4 2 (2.06%) Manufacturing
5 1 (1.03%) Advertising
5 1 (1.03%) Billing
Job Titles
1 18 (18.56%) Analyst
2 17 (17.53%) Service Manager
3 9 (9.28%) Project Manager
4 7 (7.22%) Service Analyst
4 7 (7.22%) Service Desk Analyst
5 6 (6.19%) Lead Project Manager
5 6 (6.19%) Support Analyst
6 4 (4.12%) Administrator
6 4 (4.12%) Build Manager
6 4 (4.12%) Delivery Manager
6 4 (4.12%) Desktop Manager
6 4 (4.12%) Environment Manager
6 4 (4.12%) Fault Management Manager
6 4 (4.12%) Help Desk Manager
6 4 (4.12%) IT Analyst
6 4 (4.12%) Services Delivery Manager
6 4 (4.12%) Unix Administrator
7 3 (3.09%) Desktop Analyst
7 3 (3.09%) Desktop Support Analyst
7 3 (3.09%) Telecoms Manager
Libraries, Frameworks & Software Standards
1 3 (3.09%) Middleware
2 1 (1.03%) .NET
2 1 (1.03%) HTML
2 1 (1.03%) J2EE
2 1 (1.03%) JDBC
2 1 (1.03%) Web Dynpro
2 1 (1.03%) WF
Miscellaneous
1 11 (11.34%) Analytical Skills
2 6 (6.19%) PMI
3 5 (5.15%) CMDB
3 5 (5.15%) Management Information System
4 3 (3.09%) Data Centre
4 3 (3.09%) Economics
4 3 (3.09%) Private Cloud
5 2 (2.06%) Virtual Team
6 1 (1.03%) Computer Science
6 1 (1.03%) Driving Licence
6 1 (1.03%) Enterprise Software
6 1 (1.03%) Fat Client
6 1 (1.03%) Mobile Computing
6 1 (1.03%) NHS
6 1 (1.03%) Statistics
6 1 (1.03%) Thin Client
6 1 (1.03%) Wiki
Operating Systems
1 13 (13.40%) Windows
2 7 (7.22%) Linux
2 7 (7.22%) Unix
2 7 (7.22%) Windows 7
3 4 (4.12%) AIX
3 4 (4.12%) Red Hat Enterprise Linux
3 4 (4.12%) Solaris
4 3 (3.09%) Mac OS X
4 3 (3.09%) MVS
4 3 (3.09%) Windows 10
5 2 (2.06%) Windows XP
6 1 (1.03%) Windows 8
6 1 (1.03%) Windows Server 2003
6 1 (1.03%) Windows Server 2012
Processes & Methodologies
1 46 (47.42%) ITIL
2 24 (24.74%) Service Management
3 23 (23.71%) Service Delivery
4 19 (19.59%) Project Management
5 14 (14.43%) Fault Management
5 14 (14.43%) Line Management
6 13 (13.40%) Change Management
6 13 (13.40%) Incident Management
7 12 (12.37%) ITIL V3
8 11 (11.34%) Problem Management
9 9 (9.28%) ITSM
9 9 (9.28%) Logistics
10 8 (8.25%) Escalation Management
11 7 (7.22%) Network Planning
11 7 (7.22%) Risk Management
11 7 (7.22%) User Acceptance Testing
12 6 (6.19%) Continuous Improvement
13 5 (5.15%) Change Control
13 5 (5.15%) Release Management
13 5 (5.15%) Root Cause Analysis
Programming Languages
1 2 (2.06%) SQL
2 1 (1.03%) ABAP
2 1 (1.03%) C#
2 1 (1.03%) Java
2 1 (1.03%) JavaScript
2 1 (1.03%) PowerShell
2 1 (1.03%) VB.NET
Qualifications
1 6 (6.19%) Degree
1 6 (6.19%) PMI Certification
2 5 (5.15%) Cisco Certification
2 5 (5.15%) ITIL Certification
3 4 (4.12%) ISEB
4 3 (3.09%) A+ Certification
4 3 (3.09%) CCNP
4 3 (3.09%) Microsoft Certification
4 3 (3.09%) SC Cleared
4 3 (3.09%) Security Cleared
5 2 (2.06%) CCNA
5 2 (2.06%) MCP
5 2 (2.06%) MCSE
6 1 (1.03%) APMP
6 1 (1.03%) BPSS Clearance
6 1 (1.03%) CCIE
6 1 (1.03%) Microsoft Certified Master
6 1 (1.03%) MOS
6 1 (1.03%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (2.06%) QA
2 1 (1.03%) P3O
System Software
1 7 (7.22%) Active Directory
2 4 (4.12%) NFS
2 4 (4.12%) Veritas Cluster Server
3 1 (1.03%) Hyper-V
3 1 (1.03%) VMware Infrastructure
Systems Management
1 2 (2.06%) AirWatch
2 1 (1.03%) Microsoft Intune
2 1 (1.03%) SCOM
Vendors
1 15 (15.46%) Microsoft
2 4 (4.12%) Avaya
2 4 (4.12%) Cisco
2 4 (4.12%) Cognizant
2 4 (4.12%) LANDesk
2 4 (4.12%) Oracle
2 4 (4.12%) Red Hat
2 4 (4.12%) Veritas
3 3 (3.09%) Citrix
3 3 (3.09%) SAP
3 3 (3.09%) ServiceNow
4 2 (2.06%) Dell
4 2 (2.06%) Google
4 2 (2.06%) HP
4 2 (2.06%) Juniper
4 2 (2.06%) Kaspersky
5 1 (1.03%) Brocade
5 1 (1.03%) Nokia
5 1 (1.03%) Orchard
5 1 (1.03%) Pega
West Bromwich, West Midlands (County)
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