The table below looks at the statistics for SLA skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 23 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
23 Jan 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 58 60 67
Rank change year-on-year
+2 +7
Contract jobs citing SLA 49 48 36
As % of all contract IT jobs located in the West Midlands 2.27% 2.30% 2.00%
As % of the Quality Assurance & Compliance category 30.63% 36.64% 35.64%
Number of daily rates quoted 19 9 3
Average daily rate
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of your Daily Rate
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£190 £308 £210
Average daily rate % change year-on-year
-38.21% +46.42%
90% offered a daily rate of more than £135 £150 £186
10% offered a daily rate of more than £335 £380 £502
UK excluding London average daily rate £275 £300 £270
% change year-on-year
-8.33% +11.11%
Number of hourly rates quoted 10 7 13
Average hourly rate £13.06 £12.00 £16.50
Average hourly rate % change year-on-year
+8.79% -27.27%
90% offered a hourly rate of more than £11.88 £10.40 £10.10
10% offered a hourly rate of more than £26.00 £19.70 £20.00
UK excluding London average hourly rate £13.94 £15.00 £13.75
% change year-on-year
-7.10% +9.09%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Contract IT job ads with a match in the
Quality Assurance & Compliance category
160 131 101
As % of all contract IT jobs located in the West Midlands 7.41% 6.29% 5.62%
Number of daily rates quoted 83 43 29
Average daily rate £375 £350 £325
Average daily rate % change year-on-year
+7.14% +7.69%
90% offered a daily rate of more than £155 £223 £186
10% offered a daily rate of more than £500 £459 £495
UK excluding London average daily rate £375 £350 £330
% change year-on-year
+7.14% +6.06%
Number of hourly rates quoted 15 7 17
Average hourly rate £15.50 £12.00 £17.50
Average hourly rate % change year-on-year
+29.16% -31.42%
90% offered a hourly rate of more than £12.42 £10.40 £10.30
10% offered a hourly rate of more than £29.26 £19.70 £22.50
UK excluding London average hourly rate £19.00 £17.23 £22.75
% change year-on-year
+10.30% -24.28%

SLA
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the West Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the West Midlands region.

SLA Daily Rate Trend in the West Midlands

SLA
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 23 January 2015.

SLA Daily Rate Histogram in the West Midlands

SLA
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the West Midlands region.

SLA Hourly Rate Trend in the West Midlands

SLA
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 23 January 2015.

SLA Hourly Rate Histogram in the West Midlands

SLA
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 23 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +6 15 £200 -10.11% 8
Coventry -5 12 £325 -2.98% 3
Warwickshire +3 7 £138 - 2
Shropshire -1 7 - - 1
Staffordshire +12 1 £135 - 4
Dudley - - - -
Solihull - - - - 2
Walsall - - - -
Wolverhampton - - - -
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 23 January 2015, IT contractor jobs across the West Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 37 (35.24%) ITIL
2 35 (33.33%) Windows
3 31 (29.52%) MS Office
4 21 (20.00%) Telecoms
5 18 (17.14%) Windows XP
6 17 (16.19%) Microsoft
7 15 (14.29%) Citrix
8 14 (13.33%) Active Directory
8 14 (13.33%) Analytical Skills
9 13 (12.38%) MS Excel
9 13 (12.38%) SQL
9 13 (12.38%) Service Management
10 12 (11.43%) Cisco
10 12 (11.43%) Security Cleared
11 11 (10.48%) MS Exchange
11 11 (10.48%) Service Delivery
12 10 (9.52%) Windows Server 2008
13 9 (8.57%) LTE
13 9 (8.57%) Problem Management
13 9 (8.57%) 2G
13 9 (8.57%) 3G
13 9 (8.57%) MS Visio
14 8 (7.62%) MCSE
14 8 (7.62%) Oracle
14 8 (7.62%) Microsoft Certification
14 8 (7.62%) Remedy
14 8 (7.62%) Configuration Management
14 8 (7.62%) MS PowerPoint
14 8 (7.62%) Windows 7
15 7 (6.67%) Fault Management

SLA
Top Related IT Skills in the West Midlands by Category

For the 6 months to 23 January 2015, IT contractor jobs across the West Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 11 (10.48%) MS Exchange
2 5 (4.76%) IBM Notes
3 3 (2.86%) Lotus Domino
3 3 (2.86%) BizTalk Server
3 3 (2.86%) Oracle Workflow
3 3 (2.86%) Exchange Server 2003
3 3 (2.86%) Exchange Server 2010
4 1 (0.95%) SharePoint
Applications
1 31 (29.52%) MS Office
2 13 (12.38%) MS Excel
3 9 (8.57%) MS Visio
4 8 (7.62%) MS PowerPoint
Business Applications
1 4 (3.81%) Oracle EBS
1 4 (3.81%) Oracle Payables
1 4 (3.81%) Oracle Receivables
1 4 (3.81%) Oracle Cash Management
1 4 (3.81%) Oracle Assets
1 4 (3.81%) Oracle General Ledger
1 4 (3.81%) Oracle Subledger Accounting
1 4 (3.81%) Oracle FAH
2 3 (2.86%) Oracle Internet Expenses
3 2 (1.90%) Oracle Financials
3 2 (1.90%) Oracle EBS R12
4 1 (0.95%) SAP APO
4 1 (0.95%) Oracle Applications
4 1 (0.95%) SAP SCM
Communications & Networking
1 9 (8.57%) 3G
1 9 (8.57%) 2G
1 9 (8.57%) LTE
2 5 (4.76%) Radio Access Network
2 5 (4.76%) Firewall
2 5 (4.76%) ATM
3 4 (3.81%) 4G
3 4 (3.81%) Internet
4 3 (2.86%) RNC
4 3 (2.86%) Wireshark
4 3 (2.86%) ISDN
4 3 (2.86%) Ethernet
4 3 (2.86%) PPP
4 3 (2.86%) Wireless
4 3 (2.86%) IPsec
4 3 (2.86%) VPN
4 3 (2.86%) MPLS
4 3 (2.86%) OSPF
4 3 (2.86%) BGP
4 3 (2.86%) DSL
Database & Business Intelligence
1 4 (3.81%) SQL Server
2 2 (1.90%) Data Warehouse
2 2 (1.90%) MySQL
3 1 (0.95%) SQL Server 2005
3 1 (0.95%) SQL Server 2008
3 1 (0.95%) Oracle Database
Development Applications
1 4 (3.81%) Toad
General
1 21 (20.00%) Telecoms
2 7 (6.67%) Finance
3 5 (4.76%) Automotive
3 5 (4.76%) Manufacturing
3 5 (4.76%) Local Government
4 4 (3.81%) General Ledger
5 3 (2.86%) Legal
5 3 (2.86%) Front Office
6 2 (1.90%) Marketing
7 1 (0.95%) Back Office
7 1 (0.95%) Electronics
7 1 (0.95%) Publishing
7 1 (0.95%) Law
Job Titles
1 35 (33.33%) Analyst
2 17 (16.19%) Support Analyst
3 16 (15.24%) Service Analyst
3 16 (15.24%) Service Desk Analyst
4 12 (11.43%) 2nd Line Support
5 9 (8.57%) Service Manager
6 8 (7.62%) Support Engineer
7 6 (5.71%) Help Desk Analyst
7 6 (5.71%) Incident Manager
8 5 (4.76%) Network Manager
8 5 (4.76%) Network Engineer
9 4 (3.81%) 1st Line Support
9 4 (3.81%) Consultant
9 4 (3.81%) Data Analyst
9 4 (3.81%) IT Support
9 4 (3.81%) Printer Engineer
10 3 (2.86%) Network Services Manager
10 3 (2.86%) Desktop Support Analyst
10 3 (2.86%) Report Analyst
10 3 (2.86%) Desktop Support
Libraries, Frameworks & Software Standards
1 1 (0.95%) .NET
Miscellaneous
1 14 (13.33%) Analytical Skills
2 7 (6.67%) Management Information System
3 5 (4.76%) Statistics
4 3 (2.86%) CMDB
5 2 (1.90%) Wiki
6 1 (0.95%) PDA
6 1 (0.95%) Client/Server
6 1 (0.95%) NHS
6 1 (0.95%) Blackberry
6 1 (0.95%) Mainframe
6 1 (0.95%) Performance Metrics
Operating Systems
1 35 (33.33%) Windows
2 18 (17.14%) Windows XP
3 10 (9.52%) Windows Server 2008
4 8 (7.62%) Windows 7
5 7 (6.67%) Windows Server 2003
6 4 (3.81%) UNIX
7 3 (2.86%) Windows Server 2012
8 2 (1.90%) Linux
9 1 (0.95%) AIX
9 1 (0.95%) HPUX
9 1 (0.95%) Solaris
9 1 (0.95%) Windows 2000 Server
Processes & Methodologies
1 37 (35.24%) ITIL
2 13 (12.38%) Service Management
3 11 (10.48%) Service Delivery
4 9 (8.57%) Problem Management
5 8 (7.62%) Configuration Management
6 7 (6.67%) Fault Management
6 7 (6.67%) Incident Management
6 7 (6.67%) Line Management
7 6 (5.71%) Mentoring
7 6 (5.71%) Load Balancing
7 6 (5.71%) ITSM
8 5 (4.76%) Coaching
8 5 (4.76%) Change Control
9 4 (3.81%) Root Cause Analysis
9 4 (3.81%) Continuous Improvement
9 4 (3.81%) Cash Management
9 4 (3.81%) Time Management
9 4 (3.81%) Technical Architecture
9 4 (3.81%) WFM
10 3 (2.86%) Workflow
Programming Languages
1 13 (12.38%) SQL
2 2 (1.90%) JavaScript
2 2 (1.90%) Shell Script
3 1 (0.95%) T-SQL
3 1 (0.95%) VB
Qualifications
1 12 (11.43%) Security Cleared
2 8 (7.62%) MCSE
2 8 (7.62%) Microsoft Certification
3 7 (6.67%) SC Cleared
4 6 (5.71%) MCP
5 5 (4.76%) ITIL Certification
5 5 (4.76%) Cisco Certification
5 5 (4.76%) Degree
6 4 (3.81%) CCNA
7 2 (1.90%) CCNP
8 1 (0.95%) HND
8 1 (0.95%) PMP
8 1 (0.95%) PMI Certification
8 1 (0.95%) ISEB
8 1 (0.95%) DV Cleared
Quality Assurance & Compliance
1 2 (1.90%) ISO 9000
2 1 (0.95%) Sarbanes-Oxley
2 1 (0.95%) ISO/IEC 27001
2 1 (0.95%) Data Quality
System Software
1 14 (13.33%) Active Directory
2 3 (2.86%) XenApp
3 2 (1.90%) XenDesktop
3 2 (1.90%) vSphere
3 2 (1.90%) VMware Infrastructure
3 2 (1.90%) Hyper-V
Systems Management
1 5 (4.76%) SCCM
2 3 (2.86%) Cisco Prime
3 2 (1.90%) Netcool
4 1 (0.95%) Norton AntiVirus
4 1 (0.95%) NetBackup
4 1 (0.95%) Backup Exec
4 1 (0.95%) WSUS
Vendors
1 17 (16.19%) Microsoft
2 15 (14.29%) Citrix
3 12 (11.43%) Cisco
4 8 (7.62%) Oracle
4 8 (7.62%) Remedy
5 6 (5.71%) HP
6 5 (4.76%) Lotus
7 4 (3.81%) IBM
7 4 (3.81%) Nokia Solutions and Networks
8 3 (2.86%) NetScout
8 3 (2.86%) Avaya
9 2 (1.90%) Juniper
9 2 (1.90%) Ericsson
9 2 (1.90%) Nokia
9 2 (1.90%) Sybase
9 2 (1.90%) Sophos
9 2 (1.90%) VMware
9 2 (1.90%) AppSense
9 2 (1.90%) LANDesk
10 1 (0.95%) Peoplefluent
Coventry, West Midlands (County)
Austin Fraser
Rate: £0.00 per annum
Posted: 2 days ago
West Bromwich
Net Recruit.co.uk Ltd
Rate: £25,000 - £27,000 plus on call allowance
Posted: 3 days ago
Birmingham, West Midlands (County)
Emponics Ltd
Rate: £negotiable
Posted: 4 days ago
Shropshire
Harvey Nash plc
Posted: 4 days ago
Warwick, Warwickshire
Spring Technology
Rate: £15.00 - £16.00 per hour
Posted: 6 days ago