The table below looks at the statistics for SLA skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 20 January 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
England / West Midlands
Rank 73 67 66
Rank change year-on-year
-6 -1
Contract jobs citing SLA 51 49 46
As % of all contract IT jobs located in the West Midlands 2.13% 2.03% 2.14%
As % of the Quality Assurance & Compliance category 21.61% 22.90% 24.08%
Number of daily rates quoted 25 24 19
Median daily rate £338 £366 £190
Median daily rate % change year-on-year
-7.84% +92.76%
90% offered a daily rate of more than £155 £160 £135
10% offered a daily rate of more than £520 £413 £325
UK excluding London median daily rate £350 £325 £275
% change year-on-year
+7.69% +18.18%
Number of hourly rates quoted 9 8 8
Median hourly rate £25.00 £12.00 £13.06
Median hourly rate % change year-on-year
+108.33% -8.08%
UK excluding London median hourly rate £15.96 £18.50 £14.50
% change year-on-year
-13.71% +27.58%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Contract IT job ads with a match in the
Quality Assurance & Compliance category
236 214 191
As % of all contract IT jobs located in the West Midlands 9.86% 8.88% 8.89%
Number of daily rates quoted 139 134 107
Median daily rate £410 £425 £350
Median daily rate % change year-on-year
-3.52% +21.42%
90% offered a daily rate of more than £225 £300 £160
10% offered a daily rate of more than £585 £500 £475
UK excluding London median daily rate £401 £400 £375
% change year-on-year
+0.12% +6.66%
Number of hourly rates quoted 16 11 19
Median hourly rate £25.00 £15.00 £25.50
Median hourly rate % change year-on-year
+66.66% -41.17%
90% offered a hourly rate of more than £15.30 £11.60 £13.06
10% offered a hourly rate of more than £27.20 £20.80 £34.01
UK excluding London median hourly rate £23.17 £42.00 £25.00
% change year-on-year
-44.83% +68.00%

SLA
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the West Midlands region.

SLA Daily Rate Trend in the West Midlands

SLA
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 20 January 2017.

SLA Daily Rate Histogram in the West Midlands

SLA
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the West Midlands region.

SLA Hourly Rate Trend in the West Midlands

SLA
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 20 January 2017.

SLA Hourly Rate Histogram in the West Midlands

SLA
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +14 16 £450 - 7
Birmingham +1 14 £325 +78.08% 9
Staffordshire +5 9 £170 -56.41%
Solihull -3 5 £160 -42.85% 1
Coventry -17 4 - - 2
Sutton Coldfield - 1 - -
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 20 January 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for SLA.

1 47 (44.34%) ITIL
2 28 (26.42%) Microsoft
3 20 (18.87%) Windows
4 19 (17.92%) Service Management
4 19 (17.92%) Change Management
4 19 (17.92%) Linux
5 18 (16.98%) Migration
6 16 (15.09%) MS Office
7 14 (13.21%) IBM
7 14 (13.21%) Finance
8 13 (12.26%) VMware
8 13 (12.26%) Root Cause Analysis
9 12 (11.32%) Analytical Skills
9 12 (11.32%) Problem Management
9 12 (11.32%) Active Directory
10 11 (10.38%) HP
10 11 (10.38%) MS Excel
11 10 (9.43%) Oracle
11 10 (9.43%) EMC
11 10 (9.43%) SAN
11 10 (9.43%) NetApp
11 10 (9.43%) Degree
11 10 (9.43%) Trend Analysis
12 9 (8.49%) Data Centre
12 9 (8.49%) Incident Management
13 8 (7.55%) Brocade
13 8 (7.55%) LANDesk
13 8 (7.55%) Cisco
13 8 (7.55%) Workflow
13 8 (7.55%) Maximo

SLA
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (4.72%) MS Exchange
2 3 (2.83%) WebSphere
3 2 (1.89%) Exchange Server 2007
4 1 (0.94%) Exchange Server 2003
4 1 (0.94%) Exchange Server 2013
4 1 (0.94%) IIS
4 1 (0.94%) SAS
Applications
1 16 (15.09%) MS Office
2 11 (10.38%) MS Excel
3 2 (1.89%) MS Visio
4 1 (0.94%) Spreadsheet
Business Applications
1 8 (7.55%) Maximo
2 6 (5.66%) Dynamics CRM
3 1 (0.94%) Orchard Housing
3 1 (0.94%) SAP Oil and Gas
Cloud Services
1 4 (3.77%) Microsoft Azure
2 3 (2.83%) IBM PureFlex
2 3 (2.83%) IBM SmartCloud
3 2 (1.89%) Office 365
Communications & Networking
1 10 (9.43%) SAN
2 6 (5.66%) Network Security
3 4 (3.77%) LAN
3 4 (3.77%) WAN
4 3 (2.83%) Firewall
4 3 (2.83%) Internet
5 2 (1.89%) VPN
6 1 (0.94%) 2G
6 1 (0.94%) 3G
6 1 (0.94%) Cisco IOS
6 1 (0.94%) CTI
6 1 (0.94%) DMVPN
6 1 (0.94%) Intranet
6 1 (0.94%) IP Telephony
6 1 (0.94%) LDAP
6 1 (0.94%) RNC
6 1 (0.94%) TCP/IP
6 1 (0.94%) VLAN
6 1 (0.94%) Wi-Fi
Database & Business Intelligence
1 7 (6.60%) Oracle Database
2 6 (5.66%) SQL Server
3 1 (0.94%) Relational Database
Development Applications
1 2 (1.89%) Jenkins
General
1 14 (13.21%) Finance
2 5 (4.72%) Telecoms
3 4 (3.77%) Electronics
4 2 (1.89%) Manufacturing
4 2 (1.89%) Retail
5 1 (0.94%) Advertising
5 1 (0.94%) Marketing
Job Titles
1 43 (40.57%) Analyst
2 20 (18.87%) Service Analyst
3 19 (17.92%) Service Desk Analyst
4 18 (16.98%) Support Analyst
5 14 (13.21%) Field Engineer
6 13 (12.26%) Field Service Engineer
7 8 (7.55%) 2nd Line Support
7 8 (7.55%) Service Manager
8 6 (5.66%) CRM Analyst
8 6 (5.66%) Developer
9 5 (4.72%) 1st Line Service Desk Analyst
9 5 (4.72%) 1st Line Support
9 5 (4.72%) 2nd Line Support Analyst
9 5 (4.72%) Architect
9 5 (4.72%) Business Analyst
10 4 (3.77%) Applications Support
10 4 (3.77%) Consultant
10 4 (3.77%) Service Desk Support
10 4 (3.77%) Service Desk Support Analyst
10 4 (3.77%) Technical Architect
Libraries, Frameworks & Software Standards
1 6 (5.66%) .NET
2 3 (2.83%) HTML
3 2 (1.89%) CSS
4 1 (0.94%) AngularJS
4 1 (0.94%) J2EE
4 1 (0.94%) JDBC
4 1 (0.94%) Twitter Bootstrap
4 1 (0.94%) Web Services
Miscellaneous
1 12 (11.32%) Analytical Skills
2 9 (8.49%) Data Centre
3 7 (6.60%) CLARiiON
3 7 (6.60%) Symmetrix DMX
4 6 (5.66%) Wiki
5 5 (4.72%) Computer Science
6 3 (2.83%) CMDB
7 2 (1.89%) Blackberry
7 2 (1.89%) Management Information System
8 1 (0.94%) Pocket PC
8 1 (0.94%) Virtual Team
Operating Systems
1 20 (18.87%) Windows
2 19 (17.92%) Linux
3 7 (6.60%) Windows 7
4 5 (4.72%) Windows Server
5 4 (3.77%) Windows 10
6 3 (2.83%) HPUX
6 3 (2.83%) Unix
7 2 (1.89%) Android
7 2 (1.89%) Windows 8
7 2 (1.89%) Windows Server 2003
7 2 (1.89%) Windows Server 2008
7 2 (1.89%) Windows XP
8 1 (0.94%) Windows Mobile
Processes & Methodologies
1 47 (44.34%) ITIL
2 19 (17.92%) Change Management
2 19 (17.92%) Service Management
3 18 (16.98%) Migration
4 13 (12.26%) Root Cause Analysis
5 12 (11.32%) Problem Management
6 10 (9.43%) Trend Analysis
7 9 (8.49%) Incident Management
8 8 (7.55%) Workflow
9 6 (5.66%) Coaching
9 6 (5.66%) CRM
9 6 (5.66%) Service Delivery
10 5 (4.72%) Configuration Management
10 5 (4.72%) Escalation Management
10 5 (4.72%) ITIL V3
10 5 (4.72%) Product Management
11 4 (3.77%) Financial Analysis
11 4 (3.77%) Functional Testing
11 4 (3.77%) Software Testing
11 4 (3.77%) UML
Programming Languages
1 4 (3.77%) VB.NET
2 3 (2.83%) C#
2 3 (2.83%) JavaScript
3 2 (1.89%) Java
4 1 (0.94%) PowerShell
4 1 (0.94%) SQL
Qualifications
1 10 (9.43%) Degree
2 6 (5.66%) ITIL Certification
2 6 (5.66%) Security Cleared
3 5 (4.72%) CCNA
3 5 (4.72%) Cisco Certification
3 5 (4.72%) SC Cleared
4 3 (2.83%) A+ Certification
4 3 (2.83%) RHCE
5 2 (1.89%) Microsoft Certification
6 1 (0.94%) CCNP
6 1 (0.94%) MCSA
6 1 (0.94%) MCSE
6 1 (0.94%) MOS
System Software
1 12 (11.32%) Active Directory
2 7 (6.60%) SRDF
3 3 (2.83%) VMware ESX
4 2 (1.89%) Docker
4 2 (1.89%) VMware Infrastructure
Systems Management
1 7 (6.60%) Enterprise Manager Cloud Control
1 7 (6.60%) Netcool
2 3 (2.83%) HP Data Protector
3 2 (1.89%) Opscode Chef
3 2 (1.89%) Puppet
4 1 (0.94%) Cisco Prime
4 1 (0.94%) SCOM
Vendors
1 28 (26.42%) Microsoft
2 14 (13.21%) IBM
3 13 (12.26%) VMware
4 11 (10.38%) HP
5 10 (9.43%) EMC
5 10 (9.43%) NetApp
5 10 (9.43%) Oracle
6 8 (7.55%) Brocade
6 8 (7.55%) Cisco
6 8 (7.55%) LANDesk
7 7 (6.60%) 3PAR
8 6 (5.66%) Dell
9 5 (4.72%) Citrix
10 3 (2.83%) Red Hat
11 1 (0.94%) Apple
11 1 (0.94%) CheckPoint
11 1 (0.94%) Ericsson
11 1 (0.94%) Nokia
11 1 (0.94%) Peregrine
11 1 (0.94%) Salesforce.com
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Rate: Up to £10 per hour
Posted: 6 hours ago
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