The first table below looks at the demand for SLA skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Service Level Agreement (SLA)
Rank 57 66 66
Rank change year-on-year
+9 0
Contract jobs citing SLA 64 38 39
As % of all contract IT jobs located in the West Midlands 2.69% 2.07% 1.73%
As % of the Quality Assurance & Compliance category 37.65% 30.16% 23.08%
Number of daily rates quoted 11 13 15
Average daily rate £325 £210 £375
Average daily rate % change year-on-year
+54.76% -44.00%
90% offered a daily rate of more than £170 £90 £143
10% offered a daily rate of more than £375 £350 £440
UK excluding London average daily rate £300 £300 £295
% change year-on-year
- +1.69%
Number of hourly rates quoted 9 4 14
Average hourly rate £13.00 £11.50 £18.50
Average hourly rate % change year-on-year
+13.04% -37.83%
90% offered a hourly rate of more than £10.00 £10.98 £8.00
10% offered a hourly rate of more than £15.06 £11.50 £20.26
UK excluding London average hourly rate £15.00 £11.75 £15.00
% change year-on-year
+27.65% -21.66%
Quality Assurance & Compliance Category
West Midlands
Contract IT job ads with a match in the
Quality Assurance & Compliance category
170 126 169
As % of all contract IT jobs located in the West Midlands 7.15% 6.88% 7.49%
Number of daily rates quoted 61 65 72
Average daily rate £375 £250 £365
Average daily rate % change year-on-year
+49.85% -31.43%
90% offered a daily rate of more than £234 £141 £190
10% offered a daily rate of more than £525 £375 £550
UK excluding London average daily rate £365 £330 £350
% change year-on-year
+10.60% -5.71%
Number of hourly rates quoted 9 11 18
Average hourly rate £13.00 £11.50 £18.75
Average hourly rate % change year-on-year
+13.04% -38.66%
90% offered a hourly rate of more than £10.00 £11.50 £8.98
10% offered a hourly rate of more than £15.06 £31.90 £20.26
UK excluding London average hourly rate £18.00 £15.25 £16.43
% change year-on-year
+18.03% -7.15%
SLA
England

SLA
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the West Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the West Midlands region.

SLA Daily Rate Trend in the West Midlands

SLA
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 18 April 2014.

SLA Daily Rate Histogram in the West Midlands

SLA
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the West Midlands region.

SLA Hourly Rate Trend in the West Midlands

SLA
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
Coventry +7 31 £170 -19.04%
Birmingham -8 13 £313 -10.71% 6
Staffordshire +3 6 - - 1
Warwickshire -5 4 £225 +143.24% 3
Worcestershire - 2 £355 -
Solihull - 1 - - 1
Walsall - - - -
West Bromwich - - - -
Herefordshire - - - -
Shropshire - - - -
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 18 April 2014, IT contractor jobs across the West Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 34 (29.82%) ITIL
2 31 (27.19%) Telecoms
3 27 (23.68%) Microsoft
4 25 (21.93%) MS Office
5 23 (20.18%) MS Excel
5 23 (20.18%) Legal
6 22 (19.30%) Windows
7 21 (18.42%) 3G
8 20 (17.54%) 2G
8 20 (17.54%) Problem Management
9 18 (15.79%) Risk Assessment
10 15 (13.16%) Disaster Recovery
11 14 (12.28%) WFM
12 12 (10.53%) LTE
13 11 (9.65%) Active Directory
14 10 (8.77%) ETL
14 10 (8.77%) Management Information System
15 9 (7.89%) ITIL Certification
15 9 (7.89%) Windows Server 2003
15 9 (7.89%) RNC
15 9 (7.89%) MS PowerPoint
16 8 (7.02%) Incident Management
16 8 (7.02%) Windows 7
16 8 (7.02%) Nokia Solutions and Networks
16 8 (7.02%) SQL
16 8 (7.02%) SQL Server
16 8 (7.02%) Service Management
17 7 (6.14%) Service Delivery
17 7 (6.14%) T-SQL
17 7 (6.14%) MS Exchange

SLA
Top Related IT Skills in the West Midlands by Category

For the 6 months to 18 April 2014, IT contractor jobs across the West Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 7 (6.14%) MS Exchange
1 7 (6.14%) IBM Notes
2 4 (3.51%) Exchange Server 2003
3 2 (1.75%) Blackberry Enterprise Server
3 2 (1.75%) NetWeaver
4 1 (0.88%) SharePoint
4 1 (0.88%) Apache
4 1 (0.88%) Tomcat
4 1 (0.88%) IIS
4 1 (0.88%) SAP Portal
Applications
1 25 (21.93%) MS Office
2 23 (20.18%) MS Excel
3 9 (7.89%) MS PowerPoint
4 6 (5.26%) Spreadsheet
4 6 (5.26%) MS Visio
5 1 (0.88%) MS Project
Business Applications
1 1 (0.88%) SAP SD
1 1 (0.88%) SAP R/3
1 1 (0.88%) Oracle ERP
1 1 (0.88%) Oracle Applications
1 1 (0.88%) Oracle EBS
1 1 (0.88%) Oracle EBS R12
1 1 (0.88%) assyst
Cloud Services
1 6 (5.26%) Office 365
Communications & Networking
1 21 (18.42%) 3G
2 20 (17.54%) 2G
3 12 (10.53%) LTE
4 9 (7.89%) RNC
5 3 (2.63%) Radio Access Network
6 2 (1.75%) Broadband
6 2 (1.75%) LAN
6 2 (1.75%) WAN
7 1 (0.88%) DHCP
7 1 (0.88%) TCP/IP
7 1 (0.88%) DNS
7 1 (0.88%) VoIP
7 1 (0.88%) Intranet
7 1 (0.88%) Internet
7 1 (0.88%) ATM
7 1 (0.88%) DWDM
7 1 (0.88%) 4G
Database & Business Intelligence
1 8 (7.02%) SQL Server
2 7 (6.14%) SQL Server Integration Services
2 7 (6.14%) SQL Server Reporting Services
3 6 (5.26%) Microsoft Analysis Services
3 6 (5.26%) SQL Server 2008
3 6 (5.26%) SQL Server Analysis Services
3 6 (5.26%) SQL Server 2012
3 6 (5.26%) Data Warehouse
4 3 (2.63%) MS Access
5 1 (0.88%) RDBMS
5 1 (0.88%) SAP BW
5 1 (0.88%) Data Mining
5 1 (0.88%) Data Mart
5 1 (0.88%) Relational Database
Development Applications
1 1 (0.88%) Oracle Forms
1 1 (0.88%) NWDI
1 1 (0.88%) NWDS
General
1 31 (27.19%) Telecoms
2 23 (20.18%) Legal
3 6 (5.26%) Finance
4 3 (2.63%) Manufacturing
4 3 (2.63%) Front Office
5 1 (0.88%) Billing
5 1 (0.88%) Back Office
5 1 (0.88%) French Language
5 1 (0.88%) German Language
5 1 (0.88%) Polish Language
5 1 (0.88%) Local Government
Job Titles
1 20 (17.54%) Analyst
2 13 (11.40%) Incident Manager
3 8 (7.02%) Coordinator
4 7 (6.14%) Developer
4 7 (6.14%) Operations Manager
5 6 (5.26%) Service Analyst
5 6 (5.26%) Support Analyst
5 6 (5.26%) Service Desk Analyst
6 5 (4.39%) Services Delivery Manager
6 5 (4.39%) Service Manager
6 5 (4.39%) Delivery Manager
6 5 (4.39%) 2nd Line Support
6 5 (4.39%) 1st Line Support
7 4 (3.51%) Support Engineer
7 4 (3.51%) Infrastructure Analyst
7 4 (3.51%) Help Desk Support
7 4 (3.51%) Help Desk Analyst
8 3 (2.63%) Technical Analyst
8 3 (2.63%) Technical Support
8 3 (2.63%) Consultant
Libraries, Frameworks & Software Standards
1 6 (5.26%) MDX
2 1 (0.88%) Middleware
2 1 (0.88%) Web Dynpro
Miscellaneous
1 10 (8.77%) Management Information System
2 6 (5.26%) Blackberry
3 3 (2.63%) NHS
4 2 (1.75%) iPad
4 2 (1.75%) Computer Science
4 2 (1.75%) iPhone
4 2 (1.75%) Handset
5 1 (0.88%) PMI
5 1 (0.88%) Clustering
5 1 (0.88%) Mainframe
5 1 (0.88%) Credit Risk
5 1 (0.88%) Market Risk
5 1 (0.88%) Data Conversion
5 1 (0.88%) PDA
Operating Systems
1 22 (19.30%) Windows
2 9 (7.89%) Windows Server 2003
3 8 (7.02%) Windows 7
4 7 (6.14%) Windows XP
5 5 (4.39%) Windows Server 2008
6 2 (1.75%) Apple iOS
6 2 (1.75%) Windows Phone
6 2 (1.75%) Windows 2000 Server
6 2 (1.75%) Android
7 1 (0.88%) Windows NT
7 1 (0.88%) UNIX
Processes & Methodologies
1 34 (29.82%) ITIL
2 20 (17.54%) Problem Management
3 18 (15.79%) Risk Assessment
4 15 (13.16%) Disaster Recovery
5 14 (12.28%) WFM
6 10 (8.77%) ETL
7 8 (7.02%) Incident Management
7 8 (7.02%) Service Management
8 7 (6.14%) Service Delivery
8 7 (6.14%) Continuous Improvement
9 6 (5.26%) Root Cause Analysis
9 6 (5.26%) Change Data Capture
10 5 (4.39%) Project Management
11 4 (3.51%) Fault Management
11 4 (3.51%) Business Continuity
11 4 (3.51%) Configuration Management
11 4 (3.51%) Migration
12 3 (2.63%) Risk Management
12 3 (2.63%) ITSM
12 3 (2.63%) Software Distribution
Programming Languages
1 8 (7.02%) SQL
2 7 (6.14%) T-SQL
3 5 (4.39%) PowerShell
4 3 (2.63%) VB
4 3 (2.63%) ABAP
5 2 (1.75%) C
6 1 (0.88%) Shell Script
6 1 (0.88%) Java
Qualifications
1 9 (7.89%) ITIL Certification
2 4 (3.51%) Degree
3 3 (2.63%) HND
4 2 (1.75%) SC Cleared
4 2 (1.75%) Security Cleared
5 1 (0.88%) CCNA
5 1 (0.88%) Cisco Certification
5 1 (0.88%) PMI Certification
5 1 (0.88%) HNC
5 1 (0.88%) CCSA
System Software
1 11 (9.65%) Active Directory
2 2 (1.75%) XenApp
3 1 (0.88%) Microsoft App-V
3 1 (0.88%) Citrix Presentation Server
Systems Management
1 4 (3.51%) SCCM
1 4 (3.51%) MAILsweeper
1 4 (3.51%) Norton AntiVirus
2 1 (0.88%) MOM
2 1 (0.88%) BMC PATROL
2 1 (0.88%) Control-M
2 1 (0.88%) SCOM
Vendors
1 27 (23.68%) Microsoft
2 8 (7.02%) Nokia Solutions and Networks
3 7 (6.14%) Lotus
4 4 (3.51%) Symantec
4 4 (3.51%) Ericsson
4 4 (3.51%) SAP
4 4 (3.51%) HP
4 4 (3.51%) Citrix
5 3 (2.63%) Oracle
5 3 (2.63%) PeopleSoft
6 2 (1.75%) Nokia
7 1 (0.88%) Cisco
7 1 (0.88%) Nortel
7 1 (0.88%) Avaya
7 1 (0.88%) BMC
7 1 (0.88%) CheckPoint
7 1 (0.88%) Sybase
7 1 (0.88%) VMware
7 1 (0.88%) NEC
7 1 (0.88%) LANDesk
Birmingham, West Midlands (County)
Steria
Rate: From £21,000 to £23,000 per annum Benefits package available
Posted: 21 days ago