The first table below looks at the demand for SLA skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Quality Assurance & Compliance category for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
Service Level Agreement (SLA)
Rank 57 65 63
Rank change year-on-year
+8 -2
Contract jobs citing SLA 38 38 30
As % of all contract IT jobs located in the West Midlands 2.286% 1.688% 1.609%
As % of the Quality Assurance & Compliance category 36.54% 25.33% 24.39%
Number of daily rates quoted 14 12 13
Average daily rate £258 £400 £325
Average daily rate % change year-on-year
-35.62% +23.07%
90% offered a daily rate of more than £90 £162 £182
10% offered a daily rate of more than £350 £448 £443
UK excluding London average daily rate £303 £300 £261
% change year-on-year
+0.83% +14.83%
Number of hourly rates quoted 4 15 5
Average hourly rate £34.50 £12.50 £15.50
Average hourly rate % change year-on-year
+176.00% -19.35%
90% offered a hourly rate of more than £10.07 £8.00 £12.60
10% offered a hourly rate of more than £59.25 £19.60 £28.00
UK excluding London average hourly rate £12.98 £14.75 £14.00
% change year-on-year
-12.03% +5.35%
All Quality Assurance & Compliance
West Midlands
Contract IT job ads with a match in the
Quality Assurance & Compliance category
104 150 123
As % of all contract IT jobs located in the West Midlands 6.258% 6.664% 6.595%
Number of daily rates quoted 52 59 53
Average daily rate £325 £350 £425
Average daily rate % change year-on-year
-7.14% -17.64%
90% offered a daily rate of more than £166 £193 £233
10% offered a daily rate of more than £465 £575 £600
UK excluding London average daily rate £340 £350 £375
% change year-on-year
-2.85% -6.66%
Number of hourly rates quoted 7 17 10
Average hourly rate £20.00 £13.25 £17.50
Average hourly rate % change year-on-year
+50.94% -24.28%
90% offered a hourly rate of more than £10.68 £8.00 £11.00
10% offered a hourly rate of more than £58.50 £23.30 £37.50
UK excluding London average hourly rate £17.50 £16.35 £30.00
% change year-on-year
+7.03% -45.50%
SLA
England

SLA
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the West Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

West Midlands SLA Jobs Demand Trend

SLA
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the West Midlands region.

West Midlands SLA Daily Rate Trend

SLA
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 20 May 2013.

West Midlands SLA Daily Rate Histogram

SLA
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the West Midlands region.

West Midlands SLA Hourly Rate Trend

SLA
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 20 May 2013.

West Midlands SLA Hourly Rate Histogram

SLA
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Birmingham +10 10 £313 +111.14%
Coventry -1 9 £93 -76.87%
Warwickshire -1 6 £93 -84.58%
Solihull +5 5 £265 -
Staffordshire +14 2 £325 +8.33%
Herefordshire 0 1 - -
Worcestershire - 1 - -
SLA
England

SLA
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT contractor jobs across the West Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 19 (22.35%) MS Office
1 19 (22.35%) ITIL
2 18 (21.18%) Microsoft
3 16 (18.82%) Windows
4 15 (17.65%) Problem Management
5 14 (16.47%) Telecoms
6 13 (15.29%) Oracle
7 12 (14.12%) MS Excel
8 11 (12.94%) Windows XP
9 10 (11.76%) Service Delivery
10 9 (10.59%) Service Management
11 8 (9.412%) Finance
12 7 (8.235%) SQL Server
13 6 (7.059%) Continuous Improvement
13 6 (7.059%) Windows 2000
13 6 (7.059%) Active Directory
14 5 (5.882%) Disaster Recovery
14 5 (5.882%) Legal
14 5 (5.882%) LAN
14 5 (5.882%) SAN
14 5 (5.882%) 3G
14 5 (5.882%) SQL
14 5 (5.882%) Windows Vista
14 5 (5.882%) Incident Management
14 5 (5.882%) Operations Management
15 4 (4.706%) Degree
15 4 (4.706%) PDA
15 4 (4.706%) Banking
15 4 (4.706%) Retail
15 4 (4.706%) Investment Banking

SLA
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT contractor jobs across the West Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Development
1 2 (2.353%) WebSphere
2 1 (1.176%) Application Packaging
2 1 (1.176%) HTML
2 1 (1.176%) XML
2 1 (1.176%) Flash
Application Platforms
1 2 (2.353%) WebSphere Message Broker
1 2 (2.353%) Oracle SOA Suite
2 1 (1.176%) SharePoint 2010
2 1 (1.176%) Lync
2 1 (1.176%) SharePoint
2 1 (1.176%) MS Exchange
2 1 (1.176%) Oracle BPEL
Applications
1 19 (22.35%) MS Office
2 12 (14.12%) MS Excel
3 1 (1.176%) MS Visio
Business Applications
1 2 (2.353%) Oracle HRMS
1 2 (2.353%) Oracle Retail
2 1 (1.176%) Oracle Financials
2 1 (1.176%) Oracle 11i
2 1 (1.176%) Oracle EBS
2 1 (1.176%) Oracle Applications
2 1 (1.176%) assyst
2 1 (1.176%) Remedy ITSM
2 1 (1.176%) Oracle EBS R12
Communications & Networking
1 5 (5.882%) LAN
1 5 (5.882%) 3G
1 5 (5.882%) SAN
2 4 (4.706%) SDH
2 4 (4.706%) TCP/IP
3 3 (3.529%) 2G
3 3 (3.529%) ATM
3 3 (3.529%) Ethernet
3 3 (3.529%) Firewall
4 2 (2.353%) GSM
4 2 (2.353%) UMTS
4 2 (2.353%) Radio Access Network
5 1 (1.176%) IP Telephony
5 1 (1.176%) Nokia DX200
5 1 (1.176%) Cisco IOS
5 1 (1.176%) LTE
5 1 (1.176%) NAS
5 1 (1.176%) WAN
5 1 (1.176%) Broadband
5 1 (1.176%) Wireless
Database & Business Intelligence
1 7 (8.235%) SQL Server
2 3 (3.529%) MS Access
3 2 (2.353%) Oracle Discoverer
3 2 (2.353%) Oracle BI EE
4 1 (1.176%) SAP BW
4 1 (1.176%) SAP BI
Development Applications
1 1 (1.176%) MSI
General
1 14 (16.47%) Telecoms
2 8 (9.412%) Finance
3 5 (5.882%) Legal
4 4 (4.706%) Banking
4 4 (4.706%) Retail
4 4 (4.706%) Investment Banking
5 3 (3.529%) Corporate Banking
6 2 (2.353%) Law
7 1 (1.176%) Front Office
7 1 (1.176%) Marketing
7 1 (1.176%) German Language
7 1 (1.176%) Multimedia
Job Titles
1 22 (25.88%) Analyst
2 20 (23.53%) 1st Line Support
3 16 (18.82%) Support Analyst
4 11 (12.94%) Help Desk Analyst
4 11 (12.94%) Help Desk Support
5 10 (11.76%) Support Engineer
6 9 (10.59%) Service Manager
7 7 (8.235%) Service Desk Analyst
7 7 (8.235%) Service Analyst
7 7 (8.235%) Field Engineer
8 6 (7.059%) 2nd Line Support
8 6 (7.059%) Operations Manager
8 6 (7.059%) Help Desk Support Analyst
8 6 (7.059%) 1st Line Support Analyst
9 5 (5.882%) Field Support Engineer
10 4 (4.706%) Delivery Manager
10 4 (4.706%) Systems Support Analyst
10 4 (4.706%) Services Delivery Manager
10 4 (4.706%) Developer
10 4 (4.706%) Systems Support
Miscellaneous
1 4 (4.706%) Blackberry
1 4 (4.706%) PDA
2 3 (3.529%) Management Information System
2 3 (3.529%) Symmetrix DMX
3 1 (1.176%) HP Superdome
3 1 (1.176%) W3C
3 1 (1.176%) Clustering
3 1 (1.176%) Mathematics
Operating Systems
1 16 (18.82%) Windows
2 11 (12.94%) Windows XP
3 6 (7.059%) Windows 2000
4 5 (5.882%) Windows Vista
5 4 (4.706%) UNIX
6 3 (3.529%) SUSE
6 3 (3.529%) AIX
6 3 (3.529%) Solaris
6 3 (3.529%) Linux
7 2 (2.353%) Windows 7
8 1 (1.176%) Windows Server 2008
8 1 (1.176%) HPUX
Processes & Methodologies
1 19 (22.35%) ITIL
2 15 (17.65%) Problem Management
3 10 (11.76%) Service Delivery
4 9 (10.59%) Service Management
5 6 (7.059%) Continuous Improvement
6 5 (5.882%) Operations Management
6 5 (5.882%) Incident Management
6 5 (5.882%) Disaster Recovery
7 4 (4.706%) Project Management
7 4 (4.706%) SOA
8 3 (3.529%) RDF
8 3 (3.529%) BCP
8 3 (3.529%) Data Management
8 3 (3.529%) Fund Management
8 3 (3.529%) Wealth Management
8 3 (3.529%) Change Control
8 3 (3.529%) Performance Management
8 3 (3.529%) Business Transformation
9 2 (2.353%) Software Deployment
9 2 (2.353%) ITIL V3
Programming Languages
1 5 (5.882%) SQL
2 4 (4.706%) Shell Script
3 3 (3.529%) Korn
3 3 (3.529%) VB
3 3 (3.529%) VBA
Qualifications
1 4 (4.706%) Degree
2 3 (3.529%) ITIL Certification
3 1 (1.176%) MCDST
3 1 (1.176%) MCSE
3 1 (1.176%) Microsoft Certification
3 1 (1.176%) Six Sigma Black Belt
3 1 (1.176%) APMP
Quality Assurance & Compliance
1 3 (3.529%) QA
2 1 (1.176%) ISO 9000
2 1 (1.176%) ISO 9001
2 1 (1.176%) WAI
System Software
1 6 (7.059%) Active Directory
2 3 (3.529%) Veritas Volume Manager
2 3 (3.529%) Veritas Cluster Server
3 1 (1.176%) VMware Infrastructure
Systems Management
1 1 (1.176%) SCCM
1 1 (1.176%) SCOM
1 1 (1.176%) HP Data Protector
Vendors
1 18 (21.18%) Microsoft
2 13 (15.29%) Oracle
3 4 (4.706%) Cisco
3 4 (4.706%) Remedy
3 4 (4.706%) VMware
4 3 (3.529%) IBM
4 3 (3.529%) EMC
4 3 (3.529%) Veritas
4 3 (3.529%) Sybase
4 3 (3.529%) Progress
4 3 (3.529%) Sun
5 2 (2.353%) HP
5 2 (2.353%) Siebel
5 2 (2.353%) TIBCO
5 2 (2.353%) ATG
5 2 (2.353%) Cramer
5 2 (2.353%) Endeca
5 2 (2.353%) Ericsson
6 1 (1.176%) Nokia Siemens Networks
6 1 (1.176%) KANA
Redditch, Worcestershire
Overall responsibility for SOA compliance. Coordination of the presentation of complex proposals to customers Responsible for, or Supporting the contract negotiating process, including the negotiation of Statement of...
Streamline Connections
Posted: 16 May 2013
Redditch, West Midlands
Overall responsibility for SOA compliance. Coordination of the presentation of complex proposals to customers Responsible for, or Supporting the contract negotiating process, including the negotiation of Statement of...
Streamline IT Recruitment
Posted: 16 May 2013
West Midlands
Customer facing experience in a pre-sales, sales or post-sales environment Ability in managing concurrent projects and resources successfully Establish and lead cross functional and international project...
Templeton and Partners
Rate: £55-65
Posted: 15 May 2013