The table below looks at the statistics for SLA skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 24 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Jun 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 105 75 65
Rank change year-on-year
-30 -10
Contract jobs citing SLA 37 46 58
As % of all contract IT jobs located in the West Midlands 1.23% 1.92% 2.46%
As % of the Quality Assurance & Compliance category 16.44% 24.73% 30.53%
Number of daily rates quoted 23 25 17
Median daily rate £286 £190 £250
Median daily rate % change year-on-year
+50.72% -24.00%
90% offered a daily rate of more than £116 £118 £150
10% offered a daily rate of more than £481 £460 £378
UK excluding London median daily rate £298 £300 £278
% change year-on-year
-0.83% +7.91%
Number of hourly rates quoted 3 7 18
Median hourly rate £13.50 £12.00 £17.40
Median hourly rate % change year-on-year
+12.50% -31.03%
90% offered a hourly rate of more than £11.10 £9.90 £13.76
10% offered a hourly rate of more than £22.70 £25.73 £26.54
UK excluding London median hourly rate £16.00 £15.50 £17.40
% change year-on-year
+3.22% -10.91%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Contract IT job ads with a match in the
Quality Assurance & Compliance category
225 186 190
As % of all contract IT jobs located in the West Midlands 7.46% 7.78% 8.06%
Number of daily rates quoted 162 117 85
Median daily rate £375 £350 £388
Median daily rate % change year-on-year
+7.14% -9.67%
90% offered a daily rate of more than £225 £190 £225
10% offered a daily rate of more than £500 £500 £554
UK excluding London median daily rate £400 £375 £365
% change year-on-year
+6.66% +2.73%
Number of hourly rates quoted 8 17 28
Median hourly rate £19.25 £32.41 £17.75
Median hourly rate % change year-on-year
-40.60% +82.59%
90% offered a hourly rate of more than £8.50 £12.00 £14.31
10% offered a hourly rate of more than £42.50 £42.50 £37.50
UK excluding London median hourly rate £28.50 £25.00 £21.00
% change year-on-year
+14.00% +19.04%

SLA
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the West Midlands region.

SLA Daily Rate Trend in the West Midlands

SLA
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 24 June 2016.

SLA Daily Rate Histogram in the West Midlands

SLA
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the West Midlands region.

SLA Hourly Rate Trend in the West Midlands

SLA
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 24 June 2016.

SLA Hourly Rate Histogram in the West Midlands

SLA
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 24 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -9 12 £288 +51.31% 9
Solihull -19 5 £270 - 3
Coventry -3 4 £286 -28.50% 6
Staffordshire - 4 £364 - 2
Dudley -2 3 £95 -24.00%
Shropshire -31 2 - -
Wolverhampton 0 1 - - 2
Warwickshire -12 1 - - 4
Walsall - 1 £379 -
West Bromwich - 1 - - 1
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 24 June 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for SLA.

1 44 (46.32%) ITIL
2 19 (20.00%) Project Management
2 19 (20.00%) Finance
3 18 (18.95%) Telecoms
4 17 (17.89%) Service Management
4 17 (17.89%) Service Delivery
4 17 (17.89%) Incident Management
4 17 (17.89%) Line Management
5 16 (16.84%) Fault Management
6 15 (15.79%) ITIL V3
7 14 (14.74%) Change Management
8 13 (13.68%) Microsoft
9 11 (11.58%) MS Office
10 10 (10.53%) Internet
10 10 (10.53%) Problem Management
11 9 (9.47%) User Acceptance Testing
12 8 (8.42%) Migration
12 8 (8.42%) Logistics
12 8 (8.42%) 3G
12 8 (8.42%) Windows
12 8 (8.42%) Analytical Skills
12 8 (8.42%) Escalation Management
13 7 (7.37%) System Integration Testing
13 7 (7.37%) Risk Management
13 7 (7.37%) Agile Software Development
13 7 (7.37%) Network Planning
13 7 (7.37%) LTE
14 6 (6.32%) ITSM
14 6 (6.32%) PRINCE2
14 6 (6.32%) Oracle

SLA
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.21%) SharePoint
2 2 (2.11%) BizTalk Server
2 2 (2.11%) MS Exchange
3 1 (1.05%) Blackberry Enterprise Server
3 1 (1.05%) Exchange Server 2007
3 1 (1.05%) Exchange Server 2010
3 1 (1.05%) SAS
Applications
1 11 (11.58%) MS Office
2 2 (2.11%) MS Excel
2 2 (2.11%) MS PowerPoint
3 1 (1.05%) MS Project
3 1 (1.05%) MS Visio
Business Applications
1 3 (3.16%) Oracle General Ledger
1 3 (3.16%) Oracle Receivables
2 2 (2.11%) Oracle Assets
2 2 (2.11%) Oracle EBS R12
2 2 (2.11%) Oracle E-Business Tax
2 2 (2.11%) Oracle Financials
2 2 (2.11%) Oracle Payables
2 2 (2.11%) Oracle Subledger Accounting
3 1 (1.05%) assyst
3 1 (1.05%) Dynamics CRM
3 1 (1.05%) Oracle Cash Management
3 1 (1.05%) Oracle EBS
3 1 (1.05%) Oracle FAH
Cloud Services
1 2 (2.11%) Google Apps
1 2 (2.11%) Microsoft Azure
2 1 (1.05%) Office 365
2 1 (1.05%) SaaS
Communications & Networking
1 10 (10.53%) Internet
2 8 (8.42%) 3G
3 7 (7.37%) LTE
4 5 (5.26%) LAN
4 5 (5.26%) WAN
5 4 (4.21%) Firewall
6 2 (2.11%) DWDM
6 2 (2.11%) VPN
7 1 (1.05%) ATM
7 1 (1.05%) BGP
7 1 (1.05%) DNS
7 1 (1.05%) FTP
7 1 (1.05%) HTTP
7 1 (1.05%) HTTPS
7 1 (1.05%) MPLS
7 1 (1.05%) OSPF
7 1 (1.05%) SAN
7 1 (1.05%) SMTP
7 1 (1.05%) TCP/IP
7 1 (1.05%) WLAN
Database & Business Intelligence
1 4 (4.21%) Data Warehouse
1 4 (4.21%) MS Access
1 4 (4.21%) Relational Database
1 4 (4.21%) SQL Server
2 1 (1.05%) SQL Server Analysis Services
2 1 (1.05%) SQL Server Integration Services
2 1 (1.05%) SQL Server Reporting Services
General
1 19 (20.00%) Finance
2 18 (18.95%) Telecoms
3 4 (4.21%) Legal
4 2 (2.11%) German Language
5 1 (1.05%) Billing
5 1 (1.05%) Manufacturing
5 1 (1.05%) Marketing
5 1 (1.05%) Retail
Job Titles
1 14 (14.74%) Analyst
2 13 (13.68%) Service Manager
3 11 (11.58%) Project Manager
4 6 (6.32%) Lead Project Manager
4 6 (6.32%) Support Analyst
5 5 (5.26%) Business Analyst
6 4 (4.21%) Administrator
6 4 (4.21%) Build Manager
6 4 (4.21%) Consultant
6 4 (4.21%) Desktop Manager
6 4 (4.21%) Environment Manager
6 4 (4.21%) Fault Management Manager
6 4 (4.21%) Head of Service Management
6 4 (4.21%) Help Desk Manager
6 4 (4.21%) Unix Administrator
7 3 (3.16%) Desktop Analyst
7 3 (3.16%) Desktop Support Analyst
7 3 (3.16%) Digital Analyst
7 3 (3.16%) Digital Business Analyst
7 3 (3.16%) Telecoms Manager
Libraries, Frameworks & Software Standards
1 1 (1.05%) Middleware
1 1 (1.05%) Web Dynpro
1 1 (1.05%) WF
Miscellaneous
1 8 (8.42%) Analytical Skills
2 6 (6.32%) PMI
3 5 (5.26%) CMDB
3 5 (5.26%) Management Information System
4 3 (3.16%) Data Centre
5 1 (1.05%) Blackberry
5 1 (1.05%) Computer Science
5 1 (1.05%) Economics
5 1 (1.05%) Enterprise Software
5 1 (1.05%) Fat Client
5 1 (1.05%) Mobile App
5 1 (1.05%) Private Cloud
5 1 (1.05%) Statistics
5 1 (1.05%) Thin Client
5 1 (1.05%) Virtual Team
Operating Systems
1 8 (8.42%) Windows
2 5 (5.26%) Linux
2 5 (5.26%) Unix
3 4 (4.21%) AIX
3 4 (4.21%) Red Hat Enterprise Linux
3 4 (4.21%) Solaris
3 4 (4.21%) Windows 7
4 2 (2.11%) Windows XP
5 1 (1.05%) Apple iOS
5 1 (1.05%) Mac OS X
5 1 (1.05%) MVS
5 1 (1.05%) Windows Server 2003
5 1 (1.05%) Windows Server 2012
Processes & Methodologies
1 44 (46.32%) ITIL
2 19 (20.00%) Project Management
3 17 (17.89%) Incident Management
3 17 (17.89%) Line Management
3 17 (17.89%) Service Delivery
3 17 (17.89%) Service Management
4 16 (16.84%) Fault Management
5 15 (15.79%) ITIL V3
6 14 (14.74%) Change Management
7 10 (10.53%) Problem Management
8 9 (9.47%) User Acceptance Testing
9 8 (8.42%) Escalation Management
9 8 (8.42%) Logistics
9 8 (8.42%) Migration
10 7 (7.37%) Agile Software Development
10 7 (7.37%) Network Planning
10 7 (7.37%) Risk Management
10 7 (7.37%) System Integration Testing
11 6 (6.32%) ITSM
11 6 (6.32%) PRINCE2
Programming Languages
1 4 (4.21%) SQL
2 1 (1.05%) ABAP
2 1 (1.05%) C
2 1 (1.05%) PowerShell
Qualifications
1 6 (6.32%) PMI Certification
2 5 (5.26%) Cisco Certification
2 5 (5.26%) Degree
2 5 (5.26%) Security Cleared
3 4 (4.21%) ISEB
3 4 (4.21%) SC Cleared
4 3 (3.16%) CCNP
4 3 (3.16%) ITIL Certification
4 3 (3.16%) Microsoft Certification
5 2 (2.11%) CCNA
5 2 (2.11%) MCP
5 2 (2.11%) MCSE
5 2 (2.11%) PRINCE2 Certification
6 1 (1.05%) A+ Certification
6 1 (1.05%) APMP
6 1 (1.05%) BPSS Clearance
6 1 (1.05%) CCIE
6 1 (1.05%) Microsoft Certified Master
Quality Assurance & Compliance
1 2 (2.11%) QA
2 1 (1.05%) GAAP
2 1 (1.05%) ISO 9000
2 1 (1.05%) P3O
2 1 (1.05%) SEPA
System Software
1 4 (4.21%) Active Directory
1 4 (4.21%) NFS
1 4 (4.21%) Veritas Cluster Server
2 2 (2.11%) VMware Infrastructure
3 1 (1.05%) Hyper-V
3 1 (1.05%) Virtual Machines
Systems Management
1 2 (2.11%) AirWatch
2 1 (1.05%) SCOM
Vendors
1 13 (13.68%) Microsoft
2 6 (6.32%) Oracle
3 5 (5.26%) Cisco
4 4 (4.21%) Avaya
4 4 (4.21%) Cognizant
4 4 (4.21%) Red Hat
4 4 (4.21%) ServiceNow
4 4 (4.21%) Veritas
5 3 (3.16%) Citrix
6 2 (2.11%) Dell
6 2 (2.11%) Google
6 2 (2.11%) HP
6 2 (2.11%) Juniper
6 2 (2.11%) Kaspersky
6 2 (2.11%) Nokia
6 2 (2.11%) SAP
6 2 (2.11%) Siemens
6 2 (2.11%) VMware
7 1 (1.05%) Huawei
7 1 (1.05%) Pega
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