The table below looks at the statistics for SLA skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 3 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Jun 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 72 49 62
Rank change year-on-year
-23 +13
Contract jobs citing SLA 53 66 38
As % of all contract IT jobs located in the West Midlands 2.14% 2.83% 2.32%
As % of the Quality Assurance & Compliance category 35.33% 42.31% 37.62%
Number of daily rates quoted 28 14 15
Average daily rate
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of your Daily Rate
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£306 £300 £275
Average daily rate % change year-on-year
+1.83% +9.09%
90% offered a daily rate of more than £125 £203 £90
10% offered a daily rate of more than £460 £389 £350
UK excluding London average daily rate £290 £300 £300
% change year-on-year
-3.33% -
Number of hourly rates quoted 9 15 5
Average hourly rate £12.00 £16.20 £14.50
Average hourly rate % change year-on-year
-25.92% +11.72%
90% offered a hourly rate of more than £10.20 £13.20 £10.67
10% offered a hourly rate of more than £24.36 £23.30 £59.00
UK excluding London average hourly rate £15.00 £17.00 £15.00
% change year-on-year
-11.76% +13.33%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Contract IT job ads with a match in the
Quality Assurance & Compliance category
150 156 101
As % of all contract IT jobs located in the West Midlands 6.07% 6.69% 6.17%
Number of daily rates quoted 93 61 50
Average daily rate £346 £369 £325
Average daily rate % change year-on-year
-6.16% +13.46%
90% offered a daily rate of more than £187 £243 £159
10% offered a daily rate of more than £475 £450 £550
UK excluding London average daily rate £375 £363 £350
% change year-on-year
+3.44% +3.57%
Number of hourly rates quoted 16 17 8
Average hourly rate £20.00 £17.30 £17.25
Average hourly rate % change year-on-year
+15.60% +0.28%
90% offered a hourly rate of more than £11.40 £13.30 £11.59
10% offered a hourly rate of more than £42.00 £29.10 £58.25
UK excluding London average hourly rate £21.55 £21.00 £19.00
% change year-on-year
+2.61% +10.52%

SLA
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the West Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the West Midlands region.

SLA Daily Rate Trend in the West Midlands

SLA
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 3 June 2015.

SLA Daily Rate Histogram in the West Midlands

SLA
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the West Midlands region.

SLA Hourly Rate Trend in the West Midlands

SLA
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 3 June 2015.

SLA Hourly Rate Histogram in the West Midlands

SLA
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 3 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +14 20 £190 -16.48% 13
Dudley - 9 £125 -
Solihull - 4 - - 2
Warwickshire -11 3 £188 -37.50% 6
Worcestershire +1 2 £425 +19.71%
Wolverhampton -3 2 £125 -54.54% 1
Shropshire -6 1 - -
Coventry -22 1 - - 4
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 3 June 2015, IT contractor jobs across the West Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 39 (33.62%) ITIL
2 35 (30.17%) Windows
3 31 (26.72%) MS Office
4 30 (25.86%) Microsoft
5 23 (19.83%) MS Excel
6 20 (17.24%) Service Management
6 20 (17.24%) Telecoms
7 19 (16.38%) Analytical Skills
8 18 (15.52%) Active Directory
9 16 (13.79%) Windows XP
9 16 (13.79%) Windows 7
10 15 (12.93%) Service Delivery
11 12 (10.34%) Citrix
12 11 (9.48%) MS PowerPoint
13 10 (8.62%) Windows Server 2008
14 9 (7.76%) Security Cleared
14 9 (7.76%) WFM
14 9 (7.76%) ITSM
14 9 (7.76%) MS Visio
14 9 (7.76%) MS Exchange
15 8 (6.90%) ITIL Certification
15 8 (6.90%) HP
15 8 (6.90%) Finance
15 8 (6.90%) Remedy
15 8 (6.90%) Configuration Management
15 8 (6.90%) SC Cleared
15 8 (6.90%) Line Management
16 7 (6.03%) Problem Management
16 7 (6.03%) Windows Server 2003
17 6 (5.17%) Manufacturing

SLA
Top Related IT Skills in the West Midlands by Category

For the 6 months to 3 June 2015, IT contractor jobs across the West Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 9 (7.76%) MS Exchange
2 5 (4.31%) IBM Notes
3 4 (3.45%) Lotus Domino
3 4 (3.45%) Exchange Server 2010
4 2 (1.72%) OpenStack
4 2 (1.72%) SharePoint
5 1 (0.86%) NetWeaver
5 1 (0.86%) Blackberry Enterprise Server
5 1 (0.86%) Exchange Server 2003
5 1 (0.86%) Lync
Applications
1 31 (26.72%) MS Office
2 23 (19.83%) MS Excel
3 11 (9.48%) MS PowerPoint
4 9 (7.76%) MS Visio
Business Applications
1 1 (0.86%) SAP HR
1 1 (0.86%) SAP R/3
1 1 (0.86%) Teamcenter
1 1 (0.86%) SAP xRPM
Cloud Services
1 3 (2.59%) Office 365
2 2 (1.72%) Joyent
2 2 (1.72%) IaaS
2 2 (1.72%) Google Cloud Platform
2 2 (1.72%) Amazon EC2
2 2 (1.72%) Amazon AWS
Communications & Networking
1 6 (5.17%) Firewall
2 5 (4.31%) 3G
2 5 (4.31%) LAN
3 4 (3.45%) WAN
3 4 (3.45%) LTE
3 4 (3.45%) 2G
4 2 (1.72%) RNC
4 2 (1.72%) Radio Access Network
4 2 (1.72%) NetScaler
4 2 (1.72%) Structured Cabling
4 2 (1.72%) ATM
4 2 (1.72%) SDH
4 2 (1.72%) UMTS
4 2 (1.72%) Wi-Fi
4 2 (1.72%) Ethernet
4 2 (1.72%) GSM
4 2 (1.72%) Internet
5 1 (0.86%) TCP/IP
5 1 (0.86%) Wireless
5 1 (0.86%) OSPF
Database & Business Intelligence
1 4 (3.45%) SQL Server
2 3 (2.59%) Data Warehouse
3 2 (1.72%) SAP BW
3 2 (1.72%) QualityStage
3 2 (1.72%) IBM InfoSphere
3 2 (1.72%) MySQL
General
1 20 (17.24%) Telecoms
2 8 (6.90%) Finance
3 6 (5.17%) Manufacturing
4 4 (3.45%) Automotive
4 4 (3.45%) Local Government
5 2 (1.72%) Marketing
5 2 (1.72%) Legal
5 2 (1.72%) Banking
6 1 (0.86%) Retail
6 1 (0.86%) Publishing
Job Titles
1 42 (36.21%) Analyst
2 22 (18.97%) Service Analyst
3 21 (18.10%) Service Desk Analyst
4 19 (16.38%) Support Analyst
5 12 (10.34%) Support Engineer
6 11 (9.48%) 1st Line Support
7 8 (6.90%) 2nd Line Support
8 6 (5.17%) 1st Line Support Analyst
8 6 (5.17%) IT Support
9 5 (4.31%) Service Manager
9 5 (4.31%) Infrastructure Analyst
9 5 (4.31%) Incident Manager
10 4 (3.45%) Infrastructure Support Analyst
10 4 (3.45%) Delivery Manager
10 4 (3.45%) Applications Support
10 4 (3.45%) Operations Manager
10 4 (3.45%) Help Desk Analyst
10 4 (3.45%) Coordinator
11 3 (2.59%) Business Analyst
11 3 (2.59%) Applications Specialist
Libraries, Frameworks & Software Standards
1 3 (2.59%) .NET
2 2 (1.72%) Web Services
3 1 (0.86%) XMPP
Miscellaneous
1 19 (16.38%) Analytical Skills
2 6 (5.17%) Management Information System
3 4 (3.45%) NHS
3 4 (3.45%) User Experience
3 4 (3.45%) Data Centre
4 3 (2.59%) FMCG
4 3 (2.59%) Statistics
4 3 (2.59%) CMDB
5 2 (1.72%) Wiki
5 2 (1.72%) Data Integration
5 2 (1.72%) PDA
5 2 (1.72%) Public Cloud
6 1 (0.86%) Performance Metrics
6 1 (0.86%) DataPower
6 1 (0.86%) Telematics
6 1 (0.86%) Mobile Banking
6 1 (0.86%) Blackberry
Operating Systems
1 35 (30.17%) Windows
2 16 (13.79%) Windows XP
2 16 (13.79%) Windows 7
3 10 (8.62%) Windows Server 2008
4 7 (6.03%) Windows Server 2003
5 6 (5.17%) Windows Server 2012
6 5 (4.31%) Linux
7 3 (2.59%) Windows 8
8 2 (1.72%) UNIX
9 1 (0.86%) HPUX
9 1 (0.86%) Windows 2000 Server
9 1 (0.86%) Windows CE
Processes & Methodologies
1 39 (33.62%) ITIL
2 20 (17.24%) Service Management
3 15 (12.93%) Service Delivery
4 9 (7.76%) ITSM
4 9 (7.76%) WFM
5 8 (6.90%) Configuration Management
5 8 (6.90%) Line Management
6 7 (6.03%) Problem Management
7 6 (5.17%) Fault Management
7 6 (5.17%) Continuous Improvement
8 5 (4.31%) Asset Management
9 4 (3.45%) Load Balancing
9 4 (3.45%) Incident Management
9 4 (3.45%) Project Management
9 4 (3.45%) Business Intelligence
9 4 (3.45%) PRINCE2
9 4 (3.45%) Change Management
9 4 (3.45%) Disaster Recovery
10 3 (2.59%) Data Modelling
10 3 (2.59%) Change Control
Programming Languages
1 6 (5.17%) SQL
2 3 (2.59%) Shell Script
3 2 (1.72%) Java
3 2 (1.72%) JavaScript
3 2 (1.72%) PHP
3 2 (1.72%) ABAP
4 1 (0.86%) C
4 1 (0.86%) C++
4 1 (0.86%) Bash Shell
4 1 (0.86%) VB.NET
Qualifications
1 9 (7.76%) Security Cleared
2 8 (6.90%) SC Cleared
2 8 (6.90%) ITIL Certification
3 4 (3.45%) Microsoft Certification
3 4 (3.45%) MCP
3 4 (3.45%) MCSE
4 3 (2.59%) PRINCE2 Certification
4 3 (2.59%) Degree
5 1 (0.86%) CCNP
5 1 (0.86%) CCNA
5 1 (0.86%) ISEB
5 1 (0.86%) Cisco Certification
Quality Assurance & Compliance
1 2 (1.72%) ISO/IEC 27001
2 1 (0.86%) QA
2 1 (0.86%) FATCA
System Software
1 18 (15.52%) Active Directory
2 3 (2.59%) XenApp
3 2 (1.72%) XenDesktop
3 2 (1.72%) vSphere
3 2 (1.72%) VMware Infrastructure
3 2 (1.72%) Hyper-V
Systems Management
1 4 (3.45%) SCCM
2 2 (1.72%) Puppet
2 2 (1.72%) Vagrant
2 2 (1.72%) Opscode Chef
2 2 (1.72%) Ansible
2 2 (1.72%) DameWare
3 1 (0.86%) Cisco Prime
Vendors
1 30 (25.86%) Microsoft
2 12 (10.34%) Citrix
3 8 (6.90%) Remedy
3 8 (6.90%) HP
4 6 (5.17%) Cisco
4 6 (5.17%) IBM
4 6 (5.17%) VMware
4 6 (5.17%) LANDesk
5 5 (4.31%) Lotus
6 4 (3.45%) Dell
6 4 (3.45%) BT
7 3 (2.59%) SAP
8 2 (1.72%) Cognos
8 2 (1.72%) Oracle
8 2 (1.72%) Sybase
8 2 (1.72%) Ericsson
8 2 (1.72%) Nokia Solutions and Networks
8 2 (1.72%) Rackspace
8 2 (1.72%) AppSense
8 2 (1.72%) Computacenter
Wolverhampton
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