The table below looks at the statistics for SLA skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 28 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Sep 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 95 94 58
Rank change year-on-year
-1 -36
Contract jobs citing SLA 52 32 66
As % of all contract IT jobs located in the West Midlands 1.61% 1.27% 2.58%
As % of the Quality Assurance & Compliance category 19.48% 14.81% 30.99%
Number of daily rates quoted 18 12 18
Median daily rate £300 £363 £221
Median daily rate % change year-on-year
-17.24% +63.84%
90% offered a daily rate of more than £109 £183 £150
10% offered a daily rate of more than £445 £400 £426
UK excluding London median daily rate £275 £305 £275
% change year-on-year
-9.83% +10.90%
Number of hourly rates quoted 7 5 12
Median hourly rate £14.00 £13.00 £17.50
Median hourly rate % change year-on-year
+7.69% -25.71%
90% offered a hourly rate of more than £11.90 £10.38 £16.00
10% offered a hourly rate of more than £19.00 £13.06 £141.50
UK excluding London median hourly rate £14.00 £15.89 £16.00
% change year-on-year
-11.86% -0.71%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Contract IT job ads with a match in the
Quality Assurance & Compliance category
267 216 213
As % of all contract IT jobs located in the West Midlands 8.25% 8.56% 8.33%
Number of daily rates quoted 163 104 86
Median daily rate £386 £400 £363
Median daily rate % change year-on-year
-3.50% +10.34%
90% offered a daily rate of more than £268 £270 £150
10% offered a daily rate of more than £500 £650 £523
UK excluding London median daily rate £400 £413 £375
% change year-on-year
-3.03% +10.00%
Number of hourly rates quoted 18 24 18
Median hourly rate £31.45 £31.44 £17.50
Median hourly rate % change year-on-year
+0.03% +79.65%
90% offered a hourly rate of more than £11.78 £13.06 £14.40
10% offered a hourly rate of more than £42.40 £42.50 £120.50
UK excluding London median hourly rate £30.00 £29.50 £20.00
% change year-on-year
+1.69% +47.50%

SLA
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the West Midlands region.

SLA Daily Rate Trend in the West Midlands

SLA
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 28 September 2016.

SLA Daily Rate Histogram in the West Midlands

SLA
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the West Midlands region.

SLA Hourly Rate Trend in the West Midlands

SLA
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 28 September 2016.

SLA Hourly Rate Histogram in the West Midlands

SLA
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 28 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -9 11 £299 +63.69% 10
Staffordshire +1 6 £233 - 2
Shropshire -28 6 £375 +200.00% 2
Coventry -12 5 £400 -3.03% 1
Warwickshire - 3 £340 - 3
Herefordshire -2 2 £100 -
Worcestershire - 2 - -
Dudley - 2 - -
Solihull - 2 - - 2
Smethwick - 1 £113 -
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 28 September 2016, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for SLA.

1 49 (53.85%) ITIL
2 23 (25.27%) Service Management
2 23 (25.27%) Microsoft
3 21 (23.08%) Service Delivery
4 18 (19.78%) Windows
5 16 (17.58%) Finance
6 13 (14.29%) MS Office
6 13 (14.29%) Active Directory
6 13 (14.29%) Problem Management
6 13 (14.29%) Analytical Skills
7 12 (13.19%) Change Management
8 11 (12.09%) LAN
9 10 (10.99%) WAN
9 10 (10.99%) Incident Management
9 10 (10.99%) Root Cause Analysis
10 9 (9.89%) Windows 7
10 9 (9.89%) ITIL Certification
11 8 (8.79%) Fault Management
11 8 (8.79%) LANDesk
12 7 (7.69%) ITIL V3
12 7 (7.69%) SQL Server
12 7 (7.69%) ITSM
13 6 (6.59%) Firewall
13 6 (6.59%) Telecoms
13 6 (6.59%) Project Management
13 6 (6.59%) MS Excel
13 6 (6.59%) Cisco
13 6 (6.59%) Degree
13 6 (6.59%) Data Centre
14 5 (5.49%) Windows 10

SLA
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (3.30%) MS Exchange
2 1 (1.10%) Exchange Server 2007
2 1 (1.10%) IIS
2 1 (1.10%) SAS
2 1 (1.10%) SharePoint
Applications
1 13 (14.29%) MS Office
2 6 (6.59%) MS Excel
3 1 (1.10%) MS PowerPoint
3 1 (1.10%) MS Project
3 1 (1.10%) MS Visio
3 1 (1.10%) Spreadsheet
Business Applications
1 3 (3.30%) Dynamics CRM
2 1 (1.10%) assyst
2 1 (1.10%) Oracle Cash Management
2 1 (1.10%) Oracle EBS
2 1 (1.10%) Oracle FAH
2 1 (1.10%) Oracle General Ledger
2 1 (1.10%) Oracle Receivables
2 1 (1.10%) Orchard Housing
Cloud Services
1 5 (5.49%) Microsoft Azure
2 3 (3.30%) SaaS
3 2 (2.20%) Google Apps
3 2 (2.20%) Office 365
Communications & Networking
1 11 (12.09%) LAN
2 10 (10.99%) WAN
3 6 (6.59%) Firewall
4 4 (4.40%) VPN
4 4 (4.40%) Wi-Fi
5 3 (3.30%) SAN
5 3 (3.30%) WLAN
6 2 (2.20%) TCP/IP
7 1 (1.10%) BGP
7 1 (1.10%) CTI
7 1 (1.10%) DMVPN
7 1 (1.10%) DWDM
7 1 (1.10%) EIGRP
7 1 (1.10%) FTP
7 1 (1.10%) HTTP
7 1 (1.10%) HTTPS
7 1 (1.10%) Intranet
7 1 (1.10%) MPLS
7 1 (1.10%) OSPF
7 1 (1.10%) SMTP
Database & Business Intelligence
1 7 (7.69%) SQL Server
2 2 (2.20%) Relational Database
3 1 (1.10%) Data Warehouse
3 1 (1.10%) MS Access
Development Applications
1 1 (1.10%) Jenkins
General
1 16 (17.58%) Finance
2 6 (6.59%) Telecoms
3 3 (3.30%) Marketing
4 2 (2.20%) Advertising
4 2 (2.20%) German Language
4 2 (2.20%) Legal
5 1 (1.10%) Billing
5 1 (1.10%) Manufacturing
5 1 (1.10%) Retail
Job Titles
1 31 (34.07%) Analyst
2 16 (17.58%) Service Manager
3 14 (15.38%) Service Analyst
3 14 (15.38%) Service Desk Analyst
4 12 (13.19%) Support Analyst
5 7 (7.69%) 2nd Line Support
6 6 (6.59%) IT Analyst
7 4 (4.40%) Applications Support
7 4 (4.40%) Applications Support Analyst
7 4 (4.40%) Operations Manager
8 3 (3.30%) 2nd Line Support Analyst
8 3 (3.30%) Delivery Manager
8 3 (3.30%) Help Desk Analyst
8 3 (3.30%) Incident Manager
8 3 (3.30%) Problem Manager
8 3 (3.30%) Service Desk Manager
8 3 (3.30%) Services Delivery Manager
8 3 (3.30%) Support Manager
8 3 (3.30%) Support Specialist
8 3 (3.30%) Voice Specialist
Libraries, Frameworks & Software Standards
1 5 (5.49%) .NET
2 3 (3.30%) Middleware
3 2 (2.20%) HTML
4 1 (1.10%) CSS
4 1 (1.10%) J2EE
4 1 (1.10%) JDBC
4 1 (1.10%) Web Dynpro
Miscellaneous
1 13 (14.29%) Analytical Skills
2 6 (6.59%) Data Centre
3 3 (3.30%) Economics
3 3 (3.30%) Management Information System
3 3 (3.30%) Private Cloud
3 3 (3.30%) Virtual Team
4 2 (2.20%) CMDB
4 2 (2.20%) Wiki
5 1 (1.10%) Blackberry
5 1 (1.10%) Driving Licence
5 1 (1.10%) Enterprise Software
5 1 (1.10%) Fat Client
5 1 (1.10%) Mobile Computing
5 1 (1.10%) NHS
5 1 (1.10%) Pocket PC
5 1 (1.10%) Statistics
5 1 (1.10%) Thin Client
Operating Systems
1 18 (19.78%) Windows
2 9 (9.89%) Windows 7
3 5 (5.49%) Windows 10
4 3 (3.30%) Linux
4 3 (3.30%) Mac OS X
4 3 (3.30%) MVS
4 3 (3.30%) Unix
4 3 (3.30%) Windows 8
4 3 (3.30%) Windows XP
5 2 (2.20%) Windows Server 2003
6 1 (1.10%) Windows Server
6 1 (1.10%) Windows Server 2008
6 1 (1.10%) Windows Server 2012
Processes & Methodologies
1 49 (53.85%) ITIL
2 23 (25.27%) Service Management
3 21 (23.08%) Service Delivery
4 13 (14.29%) Problem Management
5 12 (13.19%) Change Management
6 10 (10.99%) Incident Management
6 10 (10.99%) Root Cause Analysis
7 8 (8.79%) Fault Management
8 7 (7.69%) ITIL V3
8 7 (7.69%) ITSM
9 6 (6.59%) Project Management
10 5 (5.49%) Change Control
10 5 (5.49%) Continuous Improvement
10 5 (5.49%) Performance Management
11 4 (4.40%) Agile Software Development
11 4 (4.40%) Capacity Management
11 4 (4.40%) Data Protection
11 4 (4.40%) Process Improvement
11 4 (4.40%) Release Management
11 4 (4.40%) Supplier Management
Programming Languages
1 4 (4.40%) VB.NET
2 3 (3.30%) C#
3 2 (2.20%) JavaScript
3 2 (2.20%) PowerShell
3 2 (2.20%) SQL
4 1 (1.10%) ABAP
4 1 (1.10%) Java
Qualifications
1 9 (9.89%) ITIL Certification
2 6 (6.59%) Degree
3 5 (5.49%) Cisco Certification
4 3 (3.30%) A+ Certification
4 3 (3.30%) Microsoft Certification
4 3 (3.30%) SC Cleared
4 3 (3.30%) Security Cleared
5 2 (2.20%) CCNA
5 2 (2.20%) CCNP
5 2 (2.20%) ISEB
5 2 (2.20%) MCP
5 2 (2.20%) MCSE
6 1 (1.10%) BPSS Clearance
6 1 (1.10%) CCIE
6 1 (1.10%) Microsoft Certified Master
6 1 (1.10%) MOS
6 1 (1.10%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (2.20%) QA
System Software
1 13 (14.29%) Active Directory
2 1 (1.10%) Docker
2 1 (1.10%) Hyper-V
2 1 (1.10%) VMware Infrastructure
Systems Management
1 2 (2.20%) AirWatch
1 2 (2.20%) SCOM
2 1 (1.10%) Cisco Prime
2 1 (1.10%) Microsoft Intune
2 1 (1.10%) Opscode Chef
2 1 (1.10%) Puppet
Vendors
1 23 (25.27%) Microsoft
2 8 (8.79%) LANDesk
3 6 (6.59%) Cisco
4 5 (5.49%) Citrix
4 5 (5.49%) Oracle
5 4 (4.40%) Avaya
6 3 (3.30%) SAP
6 3 (3.30%) VMware
7 2 (2.20%) Dell
7 2 (2.20%) Google
7 2 (2.20%) HP
7 2 (2.20%) Juniper
7 2 (2.20%) Kaspersky
7 2 (2.20%) Remedy
8 1 (1.10%) Brocade
8 1 (1.10%) NetIQ
8 1 (1.10%) Orchard
8 1 (1.10%) Pega
8 1 (1.10%) Salesforce.com
8 1 (1.10%) SolarWinds
West Bromwich, West Midlands (County)
Net Recruit.co.uk Ltd
Rate: Excellent
Posted: 10 hours ago
Birmingham, West Midlands (County)
TEKsystems
Posted: Yesterday
Telford, Shropshire
Oscar
Rate: £350 - £400 per day
Posted: Yesterday
Birmingham, West Midlands (County)
TEKsystems
Rate: £300 - £350 per day
Posted: 5 days ago