The table below looks at the statistics for SLA skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Service Level Agreement (SLA)
Rank 68 54 55
Rank change year-on-year
-14 +1
Contract jobs citing SLA 54 59 50
As % of all contract IT jobs located in the West Midlands 2.13% 2.67% 2.35%
As % of the Quality Assurance & Compliance category 25.47% 30.73% 31.06%
Number of daily rates quoted 34 19 11
Average daily rate £388 £155 £350
Average daily rate % change year-on-year
+150.00% -55.71%
90% offered a daily rate of more than £212 £125 £160
10% offered a daily rate of more than £530 £335 £375
UK excluding London average daily rate £338 £290 £308
% change year-on-year
+16.37% -5.69%
Number of hourly rates quoted 6 11 7
Average hourly rate £11.75 £13.06 £12.00
Average hourly rate % change year-on-year
-9.99% +8.79%
90% offered a hourly rate of more than £10.31 £12.00 £10.40
10% offered a hourly rate of more than £13.50 £26.00 £19.70
UK excluding London average hourly rate £16.50 £13.50 £14.50
% change year-on-year
+22.22% -6.89%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Contract IT job ads with a match in the
Quality Assurance & Compliance category
212 192 161
As % of all contract IT jobs located in the West Midlands 8.35% 8.68% 7.58%
Number of daily rates quoted 131 98 63
Average daily rate £425 £344 £375
Average daily rate % change year-on-year
+23.63% -8.33%
90% offered a daily rate of more than £294 £156 £261
10% offered a daily rate of more than £530 £498 £571
UK excluding London average daily rate £400 £380 £350
% change year-on-year
+5.26% +8.57%
Number of hourly rates quoted 10 18 8
Average hourly rate £15.00 £18.00 £12.00
Average hourly rate % change year-on-year
-16.66% +50.00%
90% offered a hourly rate of more than £11.00 £12.40 £10.55
10% offered a hourly rate of more than £17.04 £32.15 £19.15
UK excluding London average hourly rate £42.25 £23.25 £17.00
% change year-on-year
+81.72% +36.76%

SLA
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the West Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the West Midlands region.

SLA Daily Rate Trend in the West Midlands

SLA
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 9 February 2016.

SLA Daily Rate Histogram in the West Midlands

SLA
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the West Midlands region.

SLA Hourly Rate Trend in the West Midlands

SLA
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -3 20 £341 +92.25% 12
Coventry -18 6 £413 +26.92% 6
Staffordshire -4 4 £370 +174.07% 2
Solihull - 4 £280 - 1
Walsall - 2 £378 -
Dudley - 1 - -
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 9 February 2016, IT contractor jobs across the West Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 47 (47.47%) ITIL
2 21 (21.21%) Service Management
3 18 (18.18%) Finance
4 16 (16.16%) Active Directory
5 15 (15.15%) Windows
6 13 (13.13%) Microsoft
7 12 (12.12%) Citrix
7 12 (12.12%) Service Delivery
8 11 (11.11%) Linux
8 11 (11.11%) Incident Management
8 11 (11.11%) Security Cleared
9 10 (10.10%) Red Hat Enterprise Linux
9 10 (10.10%) Veritas Cluster Server
9 10 (10.10%) AIX
9 10 (10.10%) Solaris
9 10 (10.10%) Unix
9 10 (10.10%) Cognizant
9 10 (10.10%) NFS
9 10 (10.10%) Change Management
9 10 (10.10%) Red Hat
9 10 (10.10%) Veritas
9 10 (10.10%) Performance Analysis
10 9 (9.09%) Line Management
10 9 (9.09%) Windows 7
10 9 (9.09%) MS Office
10 9 (9.09%) CMDB
10 9 (9.09%) Agile Software Development
11 8 (8.08%) Business Continuity
11 8 (8.08%) Data Protection
11 8 (8.08%) SC Cleared

SLA
Top Related IT Skills in the West Midlands by Category

For the 6 months to 9 February 2016, IT contractor jobs across the West Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 5 (5.05%) SharePoint
2 3 (3.03%) BizTalk Server
2 3 (3.03%) IBM Notes
3 2 (2.02%) Blackberry Enterprise Server
3 2 (2.02%) MS Exchange
4 1 (1.01%) Exchange Server 2010
4 1 (1.01%) IBM Domino
Applications
1 9 (9.09%) MS Office
2 7 (7.07%) MS Excel
3 2 (2.02%) Spreadsheet
4 1 (1.01%) Acrobat
4 1 (1.01%) MS PowerPoint
4 1 (1.01%) MS Visio
Business Applications
1 5 (5.05%) Oracle Assets
1 5 (5.05%) Oracle Payables
1 5 (5.05%) Oracle Receivables
1 5 (5.05%) Oracle Subledger Accounting
2 4 (4.04%) Oracle E-Business Tax
3 3 (3.03%) Oracle EBS R12
3 3 (3.03%) Oracle Financials
3 3 (3.03%) Oracle General Ledger
4 2 (2.02%) Oracle Cash Management
4 2 (2.02%) Oracle EBS
4 2 (2.02%) Oracle FAH
4 2 (2.02%) Oracle iProcurement
4 2 (2.02%) PeopleSoft Financials
Cloud Services
1 2 (2.02%) Mimecast
2 1 (1.01%) Microsoft Azure
2 1 (1.01%) Office 365
Communications & Networking
1 8 (8.08%) Internet
2 6 (6.06%) Wireless
3 4 (4.04%) 3G
3 4 (4.04%) VPN
4 3 (3.03%) LAN
4 3 (3.03%) LTE
4 3 (3.03%) TCP/IP
4 3 (3.03%) WAN
5 2 (2.02%) MPLS
6 1 (1.01%) 2G
6 1 (1.01%) 4G
6 1 (1.01%) BGP
6 1 (1.01%) Cisco ASA
6 1 (1.01%) Firewall
6 1 (1.01%) FWSM
6 1 (1.01%) Network Security
6 1 (1.01%) OSPF
6 1 (1.01%) RNC
6 1 (1.01%) TACACS
6 1 (1.01%) VLAN
Database & Business Intelligence
1 5 (5.05%) Data Warehouse
1 5 (5.05%) SQL Server
2 4 (4.04%) MS Access
2 4 (4.04%) Relational Database
3 2 (2.02%) SQL Server Analysis Services
3 2 (2.02%) SQL Server Integration Services
3 2 (2.02%) SQL Server Reporting Services
4 1 (1.01%) BusinessObjects
4 1 (1.01%) SAP BW
4 1 (1.01%) SAP HANA
Development Applications
1 1 (1.01%) MSI
General
1 18 (18.18%) Finance
2 6 (6.06%) Legal
3 4 (4.04%) Banking
4 3 (3.03%) Billing
4 3 (3.03%) Telecoms
5 2 (2.02%) Front Office
5 2 (2.02%) Investment Banking
5 2 (2.02%) Law
5 2 (2.02%) Local Government
5 2 (2.02%) Retail
6 1 (1.01%) Manufacturing
Job Titles
1 26 (26.26%) Analyst
2 11 (11.11%) Support Analyst
3 10 (10.10%) 1st Line Support
4 9 (9.09%) Administrator
4 9 (9.09%) Unix Administrator
5 7 (7.07%) Consultant
5 7 (7.07%) Systems Administrator
5 7 (7.07%) Unix Systems Administrator
6 6 (6.06%) 1st Line Support Analyst
6 6 (6.06%) 2nd Line Support
6 6 (6.06%) Business Analyst
6 6 (6.06%) IT Manager
7 5 (5.05%) Active Directory Support
7 5 (5.05%) Delivery Manager
7 5 (5.05%) Project Delivery Manager
7 5 (5.05%) Service Analyst
7 5 (5.05%) Service Desk Analyst
7 5 (5.05%) Service Manager
7 5 (5.05%) Support Engineer
7 5 (5.05%) Technical Writer
Libraries, Frameworks & Software Standards
1 2 (2.02%) Middleware
1 2 (2.02%) Oracle Fusion
2 1 (1.01%) Software Packaging
Miscellaneous
1 9 (9.09%) CMDB
2 6 (6.06%) Blackberry
3 5 (5.05%) Data Centre
3 5 (5.05%) PMI
4 2 (2.02%) Analytical Skills
4 2 (2.02%) iPad
4 2 (2.02%) iPhone
5 1 (1.01%) Fat Client
5 1 (1.01%) Mobile App
5 1 (1.01%) Thin Client
5 1 (1.01%) User Experience
Operating Systems
1 15 (15.15%) Windows
2 11 (11.11%) Linux
3 10 (10.10%) AIX
3 10 (10.10%) Red Hat Enterprise Linux
3 10 (10.10%) Solaris
3 10 (10.10%) Unix
4 9 (9.09%) Windows 7
5 5 (5.05%) Windows XP
6 2 (2.02%) Apple iOS
6 2 (2.02%) Windows 8
7 1 (1.01%) Android
7 1 (1.01%) Windows 10
7 1 (1.01%) Windows 2000
7 1 (1.01%) Windows Vista
Processes & Methodologies
1 47 (47.47%) ITIL
2 21 (21.21%) Service Management
3 12 (12.12%) Service Delivery
4 11 (11.11%) Incident Management
5 10 (10.10%) Change Management
5 10 (10.10%) Performance Analysis
6 9 (9.09%) Agile Software Development
6 9 (9.09%) Line Management
7 8 (8.08%) Business Continuity
7 8 (8.08%) Data Protection
7 8 (8.08%) Project Management
8 7 (7.07%) ITIL V3
8 7 (7.07%) Waterfall
9 6 (6.06%) Continuous Improvement
9 6 (6.06%) Fault Management
9 6 (6.06%) ITSM
9 6 (6.06%) Migration
9 6 (6.06%) Test Scripting
9 6 (6.06%) User Acceptance Testing
10 5 (5.05%) Data Analysis
Programming Languages
1 4 (4.04%) SQL
2 3 (3.03%) Java
3 2 (2.02%) C
4 1 (1.01%) ABAP
Qualifications
1 11 (11.11%) Security Cleared
2 8 (8.08%) SC Cleared
3 5 (5.05%) Cisco Certification
3 5 (5.05%) PMI Certification
4 3 (3.03%) CCNA
4 3 (3.03%) Microsoft Certification
5 2 (2.02%) CCNP
5 2 (2.02%) Degree
5 2 (2.02%) ITIL Certification
5 2 (2.02%) ITIL Foundation Certificate
5 2 (2.02%) MCSE
5 2 (2.02%) PRINCE2 Certification
6 1 (1.01%) CCDP
6 1 (1.01%) CCIE
6 1 (1.01%) CCIP
6 1 (1.01%) DBS Check
6 1 (1.01%) MCP
Quality Assurance & Compliance
1 2 (2.02%) QA
2 1 (1.01%) GAAP
2 1 (1.01%) ISO 9000
2 1 (1.01%) ISO/IEC 27001
2 1 (1.01%) SEPA
System Software
1 16 (16.16%) Active Directory
2 10 (10.10%) NFS
2 10 (10.10%) Veritas Cluster Server
3 1 (1.01%) VMware Infrastructure
Systems Management
1 5 (5.05%) MOM
1 5 (5.05%) SCCM
2 1 (1.01%) Norton AntiVirus
2 1 (1.01%) SCOM
2 1 (1.01%) SCOrch
2 1 (1.01%) SCSM
Vendors
1 13 (13.13%) Microsoft
2 12 (12.12%) Citrix
3 10 (10.10%) Cognizant
3 10 (10.10%) Red Hat
3 10 (10.10%) Veritas
4 8 (8.08%) Cisco
4 8 (8.08%) Oracle
4 8 (8.08%) ServiceNow
5 4 (4.04%) Nokia
6 3 (3.03%) Lotus
7 2 (2.02%) Dell
7 2 (2.02%) iManage
7 2 (2.02%) Juniper
7 2 (2.02%) Kronos
7 2 (2.02%) Mitel
7 2 (2.02%) PeopleSoft
7 2 (2.02%) Salesforce.com
8 1 (1.01%) Apple
8 1 (1.01%) CheckPoint
8 1 (1.01%) Palo Alto