The table below looks at the statistics for SLA skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 71 56 62
Rank change year-on-year
-15 +6
Contract jobs citing SLA 60 64 42
As % of all contract IT jobs located in the West Midlands 2.24% 2.72% 2.42%
As % of the Quality Assurance & Compliance category 35.93% 37.65% 34.43%
Number of daily rates quoted 29 11 15
Average daily rate
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of your Daily Rate
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£215 £300 £210
Average daily rate % change year-on-year
-28.33% +42.85%
90% offered a daily rate of more than £125 £170 £90
10% offered a daily rate of more than £440 £375 £350
UK excluding London average daily rate £305 £300 £300
% change year-on-year
+1.66% -
Number of hourly rates quoted 9 10 4
Average hourly rate £12.00 £14.50 £11.50
Average hourly rate % change year-on-year
-17.24% +26.08%
UK excluding London average hourly rate £15.50 £14.50 £12.18
% change year-on-year
+6.89% +19.09%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Contract IT job ads with a match in the
Quality Assurance & Compliance category
167 170 122
As % of all contract IT jobs located in the West Midlands 6.24% 7.23% 7.04%
Number of daily rates quoted 109 61 63
Average daily rate £333 £375 £263
Average daily rate % change year-on-year
-11.33% +42.85%
90% offered a daily rate of more than £153 £235 £163
10% offered a daily rate of more than £450 £475 £401
UK excluding London average daily rate £375 £365 £338
% change year-on-year
+2.73% +8.14%
Number of hourly rates quoted 17 11 9
Average hourly rate £16.50 £14.50 £11.50
Average hourly rate % change year-on-year
+13.79% +26.08%
90% offered a hourly rate of more than £11.20 £10.00 £11.30
10% offered a hourly rate of more than £39.65 £17.30 £37.00
UK excluding London average hourly rate £21.55 £21.00 £15.00
% change year-on-year
+2.61% +40.00%

SLA
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the West Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the West Midlands region.

SLA Daily Rate Trend in the West Midlands

SLA
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 5 May 2015.

SLA Daily Rate Histogram in the West Midlands

SLA
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the West Midlands region.

SLA Hourly Rate Trend in the West Midlands

SLA
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 5 May 2015.

SLA Hourly Rate Histogram in the West Midlands

SLA
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +8 21 £190 -36.66% 4
Dudley - 9 £125 -
Coventry -23 7 £215 +2.38% 3
Warwickshire -4 5 £288 +27.77% 5
Solihull +11 4 - -
Worcestershire +3 3 £425 +19.71% 1
Wolverhampton +9 2 £125 -
Shropshire - 1 - - 1
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 5 May 2015, IT contractor jobs across the West Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 40 (34.78%) Windows
2 34 (29.57%) MS Office
3 33 (28.70%) ITIL
4 29 (25.22%) Microsoft
5 22 (19.13%) Telecoms
5 22 (19.13%) MS Excel
6 21 (18.26%) Windows XP
7 20 (17.39%) Analytical Skills
8 19 (16.52%) Service Management
9 18 (15.65%) Active Directory
10 17 (14.78%) Windows 7
11 15 (13.04%) Service Delivery
12 14 (12.17%) Citrix
13 12 (10.43%) MS PowerPoint
14 11 (9.57%) WFM
14 11 (9.57%) MS Visio
15 10 (8.70%) MS Exchange
15 10 (8.70%) ITSM
15 10 (8.70%) Windows Server 2008
16 8 (6.96%) Configuration Management
16 8 (6.96%) Remedy
16 8 (6.96%) HP
16 8 (6.96%) Security Cleared
16 8 (6.96%) Line Management
16 8 (6.96%) Problem Management
17 7 (6.09%) Continuous Improvement
17 7 (6.09%) SC Cleared
17 7 (6.09%) ITIL Certification
17 7 (6.09%) Cisco
17 7 (6.09%) Windows Server 2003

SLA
Top Related IT Skills in the West Midlands by Category

For the 6 months to 5 May 2015, IT contractor jobs across the West Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 10 (8.70%) MS Exchange
2 5 (4.35%) Exchange Server 2010
2 5 (4.35%) IBM Notes
3 4 (3.48%) Lotus Domino
4 2 (1.74%) SharePoint
4 2 (1.74%) OpenStack
5 1 (0.87%) Exchange Server 2003
5 1 (0.87%) Lync
5 1 (0.87%) NetWeaver
5 1 (0.87%) Blackberry Enterprise Server
Applications
1 34 (29.57%) MS Office
2 22 (19.13%) MS Excel
3 12 (10.43%) MS PowerPoint
4 11 (9.57%) MS Visio
Business Applications
1 1 (0.87%) SAP xRPM
1 1 (0.87%) SAP HR
Cloud Services
1 2 (1.74%) Amazon EC2
1 2 (1.74%) Amazon AWS
1 2 (1.74%) Office 365
1 2 (1.74%) Joyent
1 2 (1.74%) IaaS
1 2 (1.74%) Google Cloud Platform
Communications & Networking
1 7 (6.09%) Firewall
2 5 (4.35%) LAN
2 5 (4.35%) 3G
3 4 (3.48%) 2G
3 4 (3.48%) WAN
3 4 (3.48%) LTE
4 3 (2.61%) RNC
4 3 (2.61%) ATM
5 2 (1.74%) Wi-Fi
5 2 (1.74%) OSPF
5 2 (1.74%) Internet
5 2 (1.74%) Ethernet
5 2 (1.74%) GSM
5 2 (1.74%) SDH
5 2 (1.74%) UMTS
5 2 (1.74%) NetScaler
5 2 (1.74%) Structured Cabling
5 2 (1.74%) Radio Access Network
6 1 (0.87%) Wireshark
6 1 (0.87%) Broadband
Database & Business Intelligence
1 4 (3.48%) SQL Server
2 3 (2.61%) Data Warehouse
3 2 (1.74%) QualityStage
3 2 (1.74%) MySQL
3 2 (1.74%) IBM InfoSphere
4 1 (0.87%) SAP BW
General
1 22 (19.13%) Telecoms
2 6 (5.22%) Local Government
3 5 (4.35%) Automotive
4 4 (3.48%) Manufacturing
4 4 (3.48%) Finance
5 3 (2.61%) Legal
6 2 (1.74%) Marketing
7 1 (0.87%) Publishing
7 1 (0.87%) Front Office
Job Titles
1 43 (37.39%) Analyst
2 24 (20.87%) Service Analyst
3 23 (20.00%) Service Desk Analyst
4 19 (16.52%) Support Analyst
5 13 (11.30%) Support Engineer
6 11 (9.57%) 2nd Line Support
7 9 (7.83%) 1st Line Support
8 6 (5.22%) Help Desk Analyst
8 6 (5.22%) IT Support
9 5 (4.35%) Incident Manager
9 5 (4.35%) 1st Line Support Analyst
9 5 (4.35%) Infrastructure Analyst
10 4 (3.48%) Coordinator
10 4 (3.48%) Printer Engineer
10 4 (3.48%) Infrastructure Support Analyst
11 3 (2.61%) IT Support Analyst
11 3 (2.61%) Procurement Analyst
11 3 (2.61%) Citrix Support
11 3 (2.61%) Applications Support
11 3 (2.61%) Network Engineer
Libraries, Frameworks & Software Standards
1 3 (2.61%) .NET
2 2 (1.74%) Web Services
3 1 (0.87%) XMPP
Miscellaneous
1 20 (17.39%) Analytical Skills
2 7 (6.09%) Management Information System
3 4 (3.48%) NHS
3 4 (3.48%) User Experience
4 3 (2.61%) CMDB
4 3 (2.61%) Statistics
5 2 (1.74%) Public Cloud
5 2 (1.74%) PDA
5 2 (1.74%) Wiki
5 2 (1.74%) Data Integration
6 1 (0.87%) Performance Metrics
6 1 (0.87%) Telematics
6 1 (0.87%) DataPower
6 1 (0.87%) Blackberry
Operating Systems
1 40 (34.78%) Windows
2 21 (18.26%) Windows XP
3 17 (14.78%) Windows 7
4 10 (8.70%) Windows Server 2008
5 7 (6.09%) Windows Server 2003
6 6 (5.22%) Windows Server 2012
7 5 (4.35%) Linux
8 3 (2.61%) Windows 8
9 2 (1.74%) UNIX
10 1 (0.87%) Windows 2000 Server
10 1 (0.87%) HPUX
10 1 (0.87%) Windows CE
Processes & Methodologies
1 33 (28.70%) ITIL
2 19 (16.52%) Service Management
3 15 (13.04%) Service Delivery
4 11 (9.57%) WFM
5 10 (8.70%) ITSM
6 8 (6.96%) Configuration Management
6 8 (6.96%) Line Management
6 8 (6.96%) Problem Management
7 7 (6.09%) Continuous Improvement
8 6 (5.22%) Fault Management
8 6 (5.22%) Incident Management
9 5 (4.35%) Load Balancing
9 5 (4.35%) Asset Management
10 4 (3.48%) Disaster Recovery
10 4 (3.48%) Project Management
10 4 (3.48%) PRINCE2
11 3 (2.61%) Change Control
11 3 (2.61%) ITIL V3
11 3 (2.61%) Data Modelling
11 3 (2.61%) Business Intelligence
Programming Languages
1 5 (4.35%) SQL
2 3 (2.61%) Shell Script
3 2 (1.74%) Java
3 2 (1.74%) JavaScript
3 2 (1.74%) PHP
4 1 (0.87%) Bash Shell
4 1 (0.87%) C
4 1 (0.87%) C++
4 1 (0.87%) VB.NET
4 1 (0.87%) ABAP
Qualifications
1 8 (6.96%) Security Cleared
2 7 (6.09%) SC Cleared
2 7 (6.09%) ITIL Certification
3 6 (5.22%) MCSE
3 6 (5.22%) Microsoft Certification
3 6 (5.22%) MCP
4 3 (2.61%) PRINCE2 Certification
5 2 (1.74%) Degree
6 1 (0.87%) ISEB
6 1 (0.87%) Cisco Certification
6 1 (0.87%) CCNP
6 1 (0.87%) CCNA
Quality Assurance & Compliance
1 2 (1.74%) ISO/IEC 27001
2 1 (0.87%) QA
System Software
1 18 (15.65%) Active Directory
2 3 (2.61%) XenApp
3 2 (1.74%) vSphere
3 2 (1.74%) XenDesktop
3 2 (1.74%) Hyper-V
3 2 (1.74%) VMware Infrastructure
Systems Management
1 6 (5.22%) SCCM
2 2 (1.74%) DameWare
2 2 (1.74%) Puppet
2 2 (1.74%) Vagrant
2 2 (1.74%) Opscode Chef
2 2 (1.74%) Ansible
3 1 (0.87%) Cisco Prime
Vendors
1 29 (25.22%) Microsoft
2 14 (12.17%) Citrix
3 8 (6.96%) Remedy
3 8 (6.96%) HP
4 7 (6.09%) Cisco
5 6 (5.22%) IBM
5 6 (5.22%) LANDesk
6 5 (4.35%) Lotus
7 4 (3.48%) BT
7 4 (3.48%) Dell
8 3 (2.61%) Nokia Solutions and Networks
9 2 (1.74%) VMware
9 2 (1.74%) Ericsson
9 2 (1.74%) Cognos
9 2 (1.74%) Oracle
9 2 (1.74%) Sybase
9 2 (1.74%) SAP
9 2 (1.74%) Rackspace
9 2 (1.74%) Google
9 2 (1.74%) Netezza