The table below looks at the statistics for SLA skills in IT contracts advertised for the West Midlands region. Included is a guide to the contractor rates offered in IT contracts that have cited SLA over the 3 months to 20 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
20 Feb 2017
Same period 2016 Same period 2015
Service Level Agreement (SLA)
England / West Midlands
Rank 74 77 53
Rank change year-on-year
+3 -24
Contract jobs citing SLA 48 48 63
As % of all contract IT jobs located in the West Midlands 1.99% 1.85% 2.83%
As % of the Quality Assurance & Compliance category 22.12% 23.53% 31.50%
Number of daily rates quoted 23 35 21
Median daily rate £369 £395 £190
Median daily rate % change year-on-year
-6.64% +107.89%
90% offered a daily rate of more than £160 £230 £125
10% offered a daily rate of more than £522 £530 £400
UK excluding London median daily rate £350 £334 £300
% change year-on-year
+4.86% +11.25%
Number of hourly rates quoted 6 4 11
Median hourly rate £16.75 £11.25 £13.06
Median hourly rate % change year-on-year
+48.88% -13.82%
90% offered a hourly rate of more than £14.13 £10.04 £12.00
10% offered a hourly rate of more than £25.00 £11.85 £26.00
UK excluding London median hourly rate £14.25 £15.00 £13.50
% change year-on-year
-5.00% +11.11%

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Contract IT job ads with a match in the
Quality Assurance & Compliance category
217 204 200
As % of all contract IT jobs located in the West Midlands 9.02% 7.88% 8.97%
Number of daily rates quoted 122 132 100
Median daily rate £425 £425 £350
Median daily rate % change year-on-year
- +21.42%
90% offered a daily rate of more than £249 £300 £163
10% offered a daily rate of more than £550 £530 £475
UK excluding London median daily rate £415 £400 £390
% change year-on-year
+3.75% +2.56%
Number of hourly rates quoted 12 8 19
Median hourly rate £25.00 £14.50 £18.00
Median hourly rate % change year-on-year
+72.41% -19.44%
90% offered a hourly rate of more than £16.75 £10.59 £12.50
10% offered a hourly rate of more than £30.00 £25.12 £35.00
UK excluding London median hourly rate £20.00 £44.00 £23.50
% change year-on-year
-54.54% +87.23%

SLA
Jobs Demand Trend in the West Midlands

The demand trend of contract jobs across the West Midlands region citing SLA as a proportion of all IT contracts with a match in the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the West Midlands region.

SLA Daily Rate Trend in the West Midlands

SLA
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 20 February 2017.

SLA Daily Rate Histogram in the West Midlands

SLA
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the West Midlands region.

SLA Hourly Rate Trend in the West Midlands

SLA
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 20 February 2017.

SLA Hourly Rate Histogram in the West Midlands

SLA
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 20 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +11 15 £450 - 4
Birmingham -9 10 £381 +11.72% 4
Solihull +4 8 £160 -
Staffordshire +2 5 £170 -51.42% 1
Dudley - 3 - -
Coventry -16 2 £275 -33.33% 3
Shropshire - 2 - -
Sutton Coldfield - 1 - -
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 20 February 2017, IT contractor jobs citing SLA also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region with a requirement for SLA.

1 36 (37.50%) ITIL
2 25 (26.04%) Microsoft
3 19 (19.79%) Migration
3 19 (19.79%) Change Management
3 19 (19.79%) Linux
3 19 (19.79%) Windows
4 18 (18.75%) MS Office
4 18 (18.75%) Service Management
5 14 (14.58%) IBM
6 13 (13.54%) Finance
6 13 (13.54%) VMware
7 12 (12.50%) Active Directory
7 12 (12.50%) MS Excel
8 11 (11.46%) HP
8 11 (11.46%) Root Cause Analysis
8 11 (11.46%) Analytical Skills
9 10 (10.42%) Trend Analysis
9 10 (10.42%) EMC
9 10 (10.42%) SAN
9 10 (10.42%) NetApp
10 9 (9.38%) Oracle
10 9 (9.38%) Degree
10 9 (9.38%) Problem Management
11 8 (8.33%) Brocade
11 8 (8.33%) Incident Management
11 8 (8.33%) Security Cleared
11 8 (8.33%) Data Centre
11 8 (8.33%) Cisco
11 8 (8.33%) Maximo
11 8 (8.33%) Telecoms

SLA
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (5.21%) MS Exchange
2 3 (3.13%) WebSphere
3 2 (2.08%) Exchange Server 2007
4 1 (1.04%) Exchange Server 2003
4 1 (1.04%) Exchange Server 2013
4 1 (1.04%) SAS
Applications
1 18 (18.75%) MS Office
2 12 (12.50%) MS Excel
3 2 (2.08%) MS Visio
4 1 (1.04%) MS Project
4 1 (1.04%) Spreadsheet
Business Applications
1 8 (8.33%) Maximo
2 5 (5.21%) Dynamics CRM
3 1 (1.04%) SAP Oil and Gas
Cloud Services
1 3 (3.13%) IBM PureFlex
1 3 (3.13%) IBM SmartCloud
1 3 (3.13%) Microsoft Azure
2 2 (2.08%) Office 365
Communications & Networking
1 10 (10.42%) SAN
2 6 (6.25%) Network Security
3 5 (5.21%) Internet
4 3 (3.13%) Firewall
4 3 (3.13%) LAN
4 3 (3.13%) WAN
5 2 (2.08%) Intranet
6 1 (1.04%) 2G
6 1 (1.04%) 3G
6 1 (1.04%) Cisco IOS
6 1 (1.04%) DMVPN
6 1 (1.04%) DNS
6 1 (1.04%) IP Telephony
6 1 (1.04%) LDAP
6 1 (1.04%) RNC
6 1 (1.04%) TCP/IP
6 1 (1.04%) VLAN
6 1 (1.04%) VPN
Database & Business Intelligence
1 7 (7.29%) Oracle Database
2 3 (3.13%) SQL Server
Development Applications
1 2 (2.08%) Jenkins
General
1 13 (13.54%) Finance
2 8 (8.33%) Telecoms
3 4 (4.17%) Electronics
4 2 (2.08%) Manufacturing
5 1 (1.04%) Marketing
5 1 (1.04%) Retail
Job Titles
1 39 (40.63%) Analyst
2 21 (21.88%) Service Analyst
3 20 (20.83%) Service Desk Analyst
4 14 (14.58%) Field Engineer
4 14 (14.58%) Support Analyst
5 13 (13.54%) Field Service Engineer
6 6 (6.25%) 2nd Line Support
7 5 (5.21%) Architect
7 5 (5.21%) Business Analyst
7 5 (5.21%) CRM Analyst
7 5 (5.21%) Developer
7 5 (5.21%) Service Manager
8 4 (4.17%) 1st Line Service Desk Analyst
8 4 (4.17%) 2nd Line Support Analyst
8 4 (4.17%) Help Desk Analyst
8 4 (4.17%) IT Engineer
8 4 (4.17%) Maximo Consultant
8 4 (4.17%) Maximo Developer
8 4 (4.17%) Service Desk Support
8 4 (4.17%) Service Desk Support Analyst
Libraries, Frameworks & Software Standards
1 4 (4.17%) .NET
2 1 (1.04%) AngularJS
2 1 (1.04%) CSS
2 1 (1.04%) HTML
2 1 (1.04%) Twitter Bootstrap
2 1 (1.04%) Web Services
2 1 (1.04%) WF
Miscellaneous
1 11 (11.46%) Analytical Skills
2 8 (8.33%) Data Centre
3 7 (7.29%) CLARiiON
3 7 (7.29%) Symmetrix DMX
4 5 (5.21%) Computer Science
4 5 (5.21%) Wiki
5 3 (3.13%) CMDB
6 2 (2.08%) Management Information System
6 2 (2.08%) PMI
7 1 (1.04%) Blackberry
7 1 (1.04%) Virtual Team
Operating Systems
1 19 (19.79%) Linux
1 19 (19.79%) Windows
2 4 (4.17%) Windows 7
2 4 (4.17%) Windows Server
3 3 (3.13%) HPUX
3 3 (3.13%) Unix
4 2 (2.08%) Android
4 2 (2.08%) Windows 10
5 1 (1.04%) Windows Mobile
5 1 (1.04%) Windows Server 2003
5 1 (1.04%) Windows Server 2008
5 1 (1.04%) Windows XP
Processes & Methodologies
1 36 (37.50%) ITIL
2 19 (19.79%) Change Management
2 19 (19.79%) Migration
3 18 (18.75%) Service Management
4 11 (11.46%) Root Cause Analysis
5 10 (10.42%) Trend Analysis
6 9 (9.38%) Problem Management
7 8 (8.33%) Incident Management
7 8 (8.33%) Workflow
8 6 (6.25%) Service Delivery
9 5 (5.21%) Coaching
9 5 (5.21%) CRM
9 5 (5.21%) Escalation Management
9 5 (5.21%) ITIL V3
9 5 (5.21%) Product Management
10 4 (4.17%) Financial Analysis
10 4 (4.17%) Functional Testing
10 4 (4.17%) Risk Analysis
10 4 (4.17%) Software Testing
10 4 (4.17%) Use Case
Programming Languages
1 3 (3.13%) VB.NET
2 2 (2.08%) C#
3 1 (1.04%) C
3 1 (1.04%) Java
3 1 (1.04%) JavaScript
Qualifications
1 9 (9.38%) Degree
2 8 (8.33%) Security Cleared
3 6 (6.25%) SC Cleared
4 5 (5.21%) CCNA
4 5 (5.21%) Cisco Certification
5 4 (4.17%) ITIL Certification
6 3 (3.13%) A+ Certification
6 3 (3.13%) RHCE
7 2 (2.08%) Microsoft Certification
7 2 (2.08%) PMI Certification
8 1 (1.04%) CCNP
8 1 (1.04%) MCSA
8 1 (1.04%) MCSE
8 1 (1.04%) MOS
8 1 (1.04%) PMP
System Software
1 12 (12.50%) Active Directory
2 7 (7.29%) SRDF
3 3 (3.13%) VMware ESX
4 2 (2.08%) Docker
4 2 (2.08%) VMware Infrastructure
Systems Management
1 7 (7.29%) Enterprise Manager Cloud Control
1 7 (7.29%) Netcool
2 3 (3.13%) HP Data Protector
3 2 (2.08%) Opscode Chef
3 2 (2.08%) Puppet
4 1 (1.04%) Cisco Prime
Vendors
1 25 (26.04%) Microsoft
2 14 (14.58%) IBM
3 13 (13.54%) VMware
4 11 (11.46%) HP
5 10 (10.42%) EMC
5 10 (10.42%) NetApp
6 9 (9.38%) Oracle
7 8 (8.33%) Brocade
7 8 (8.33%) Cisco
8 7 (7.29%) 3PAR
8 7 (7.29%) LANDesk
9 6 (6.25%) Dell
10 4 (4.17%) Citrix
11 3 (3.13%) Red Hat
12 2 (2.08%) Nokia
12 2 (2.08%) SAP
13 1 (1.04%) Apple
13 1 (1.04%) CheckPoint
13 1 (1.04%) Peregrine
13 1 (1.04%) Salesforce.com