The table below looks at the statistics for SLA skills in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited SLA over the 3 months to 5 March 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Mar 2015
Same period 2014 Same period 2013
Service Level Agreement (SLA)
Rank 55 44 56
Rank change year-on-year
-11 +12
Contract jobs citing SLA 63 70 45
As % of all contract IT jobs located in the West Midlands 2.75% 3.21% 2.54%
As % of the Quality Assurance & Compliance category 38.65% 39.55% 35.43%
Number of daily rates quoted 23 13 5
Average daily rate
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of your Daily Rate
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£215 £325 £250
Average daily rate % change year-on-year
-33.84% +30.00%
90% offered a daily rate of more than £127 £181 £210
10% offered a daily rate of more than £400 £374 £485
UK excluding London average daily rate £300 £300 £294
% change year-on-year
- +2.12%
Number of hourly rates quoted 10 10 16
Average hourly rate £13.06 £12.00 £11.58
Average hourly rate % change year-on-year
+8.79% +3.62%
90% offered a hourly rate of more than £11.95 £10.00 £10.25
10% offered a hourly rate of more than £26.00 £18.05 £20.00
UK excluding London average hourly rate £13.75 £14.00 £12.00
% change year-on-year
-1.78% +16.66%
SLA
England

The following table is for comparison with the above and provides statistics for the entire Quality Assurance & Compliance category in contract jobs advertised in the West Midlands region.

Quality Assurance & Compliance Category
West Midlands
Contract IT job ads with a match in the
Quality Assurance & Compliance category
163 177 127
As % of all contract IT jobs located in the West Midlands 7.11% 8.11% 7.16%
Number of daily rates quoted 87 62 47
Average daily rate £350 £375 £260
Average daily rate % change year-on-year
-6.66% +44.23%
90% offered a daily rate of more than £150 £235 £170
10% offered a daily rate of more than £500 £525 £400
UK excluding London average daily rate £383 £368 £338
% change year-on-year
+4.08% +8.88%
Number of hourly rates quoted 17 10 24
Average hourly rate £18.00 £12.00 £11.66
Average hourly rate % change year-on-year
+50.00% +2.91%
90% offered a hourly rate of more than £12.30 £10.00 £10.66
10% offered a hourly rate of more than £31.44 £18.05 £22.32
UK excluding London average hourly rate £18.50 £16.75 £20.00
% change year-on-year
+10.44% -16.25%

SLA
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing SLA across the West Midlands region as a proportion of the total demand within the Quality Assurance & Compliance category.

SLA Jobs Demand Trend in the West Midlands

SLA
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing SLA across the West Midlands region.

SLA Daily Rate Trend in the West Midlands

SLA
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 5 March 2015.

SLA Daily Rate Histogram in the West Midlands

SLA
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing SLA across the West Midlands region.

SLA Hourly Rate Trend in the West Midlands

SLA
Hourly Rate Histogram in the West Midlands

This chart provides a histogram of hourly rates quoted in contract IT jobs citing SLA across the West Midlands region over the 3 months to 5 March 2015.

SLA Hourly Rate Histogram in the West Midlands

SLA
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing SLA within the West Midlands region over the 3 months to 5 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry -10 20 £215 -30.08% 2
Birmingham +2 19 £188 -37.50% 8
Warwickshire +4 11 £138 - 3
Shropshire -6 5 - -
Staffordshire -5 1 £135 - 3
West Bromwich - 1 £425 -
Wolverhampton - - - - 1
Dudley - - - -
Solihull - - - - 1
Walsall - - - -
SLA
England

SLA
Top 30 Related IT Skills in the West Midlands

For the 6 months to 5 March 2015, IT contractor jobs across the West Midlands region citing SLA also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA.

1 40 (36.70%) Windows
2 33 (30.28%) ITIL
3 31 (28.44%) MS Office
4 27 (24.77%) Telecoms
5 21 (19.27%) Analytical Skills
6 19 (17.43%) Windows XP
7 18 (16.51%) Microsoft
8 17 (15.60%) Active Directory
8 17 (15.60%) MS Excel
9 16 (14.68%) MS Exchange
9 16 (14.68%) Citrix
9 16 (14.68%) Windows Server 2008
10 15 (13.76%) Service Management
11 12 (11.01%) Service Delivery
11 12 (11.01%) Windows Server 2003
12 10 (9.17%) Cisco
12 10 (9.17%) Load Balancing
12 10 (9.17%) WFM
12 10 (9.17%) Windows 7
13 9 (8.26%) Problem Management
13 9 (8.26%) MS PowerPoint
13 9 (8.26%) IBM
13 9 (8.26%) Microsoft Certification
13 9 (8.26%) MS Visio
13 9 (8.26%) MCSE
13 9 (8.26%) Configuration Management
14 8 (7.34%) ITSM
14 8 (7.34%) IBM Notes
14 8 (7.34%) Lotus
14 8 (7.34%) Line Management

SLA
Top Related IT Skills in the West Midlands by Category

For the 6 months to 5 March 2015, IT contractor jobs across the West Midlands region citing SLA also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited SLA. Up to 20 skills are shown per category.

Application Platforms
1 16 (14.68%) MS Exchange
2 8 (7.34%) IBM Notes
3 7 (6.42%) Lotus Domino
4 6 (5.50%) Exchange Server 2010
5 4 (3.67%) Exchange Server 2003
6 3 (2.75%) BizTalk Server
7 2 (1.83%) SharePoint
8 1 (0.92%) NetWeaver
Applications
1 31 (28.44%) MS Office
2 17 (15.60%) MS Excel
3 9 (8.26%) MS PowerPoint
3 9 (8.26%) MS Visio
Business Applications
1 1 (0.92%) SAP xRPM
1 1 (0.92%) SAP HR
1 1 (0.92%) Oracle Applications
Communications & Networking
1 7 (6.42%) LTE
1 7 (6.42%) Firewall
1 7 (6.42%) 2G
1 7 (6.42%) 3G
2 6 (5.50%) ATM
3 5 (4.59%) Radio Access Network
4 4 (3.67%) Ethernet
5 3 (2.75%) RNC
5 3 (2.75%) ISDN
5 3 (2.75%) PPP
5 3 (2.75%) VPN
5 3 (2.75%) SDH
5 3 (2.75%) IPsec
5 3 (2.75%) BGP
5 3 (2.75%) DSL
5 3 (2.75%) X.21
5 3 (2.75%) MPLS
5 3 (2.75%) OSPF
6 2 (1.83%) UMTS
6 2 (1.83%) TCP/IP
Database & Business Intelligence
1 4 (3.67%) Data Warehouse
1 4 (3.67%) SQL Server
2 2 (1.83%) MySQL
3 1 (0.92%) SQL Server 2008
3 1 (0.92%) IBM InfoSphere
3 1 (0.92%) Oracle Database
3 1 (0.92%) SQL Server 2005
3 1 (0.92%) QualityStage
3 1 (0.92%) SAP BW
General
1 27 (24.77%) Telecoms
2 6 (5.50%) Finance
2 6 (5.50%) Local Government
3 5 (4.59%) Automotive
4 4 (3.67%) Legal
4 4 (3.67%) Manufacturing
5 2 (1.83%) Front Office
5 2 (1.83%) Marketing
6 1 (0.92%) Back Office
6 1 (0.92%) Publishing
6 1 (0.92%) Electronics
Job Titles
1 39 (35.78%) Analyst
2 17 (15.60%) Support Analyst
3 16 (14.68%) Service Analyst
3 16 (14.68%) Service Desk Analyst
4 13 (11.93%) 2nd Line Support
5 12 (11.01%) Support Engineer
6 8 (7.34%) Infrastructure Analyst
6 8 (7.34%) Service Manager
7 7 (6.42%) Infrastructure Support Analyst
8 6 (5.50%) Help Desk Analyst
9 4 (3.67%) Coordinator
9 4 (3.67%) Network Manager
9 4 (3.67%) IT Support Engineer
9 4 (3.67%) IT Support
9 4 (3.67%) Printer Engineer
10 3 (2.75%) 2nd Line Support Engineer
10 3 (2.75%) Network Services Manager
10 3 (2.75%) Desktop Engineer
10 3 (2.75%) Desktop Analyst
10 3 (2.75%) Incident Manager
Libraries, Frameworks & Software Standards
1 1 (0.92%) XMPP
1 1 (0.92%) .NET
Miscellaneous
1 21 (19.27%) Analytical Skills
2 4 (3.67%) Management Information System
2 4 (3.67%) Statistics
3 3 (2.75%) CMDB
4 2 (1.83%) Wiki
5 1 (0.92%) DataPower
5 1 (0.92%) User Experience
5 1 (0.92%) Performance Metrics
5 1 (0.92%) PDA
5 1 (0.92%) Data Integration
5 1 (0.92%) NHS
5 1 (0.92%) Mainframe
5 1 (0.92%) Blackberry
Operating Systems
1 40 (36.70%) Windows
2 19 (17.43%) Windows XP
3 16 (14.68%) Windows Server 2008
4 12 (11.01%) Windows Server 2003
5 10 (9.17%) Windows 7
6 5 (4.59%) Windows Server 2012
7 3 (2.75%) UNIX
7 3 (2.75%) Linux
8 1 (0.92%) Windows 2000 Server
8 1 (0.92%) Windows 8
8 1 (0.92%) HPUX
Processes & Methodologies
1 33 (30.28%) ITIL
2 15 (13.76%) Service Management
3 12 (11.01%) Service Delivery
4 10 (9.17%) Load Balancing
4 10 (9.17%) WFM
5 9 (8.26%) Problem Management
5 9 (8.26%) Configuration Management
6 8 (7.34%) ITSM
6 8 (7.34%) Line Management
7 7 (6.42%) Incident Management
8 6 (5.50%) Continuous Improvement
8 6 (5.50%) Change Control
8 6 (5.50%) Mentoring
8 6 (5.50%) Coaching
9 5 (4.59%) Fault Management
9 5 (4.59%) Business Intelligence
10 4 (3.67%) Project Management
10 4 (3.67%) Disaster Recovery
11 3 (2.75%) Capacity Planning
11 3 (2.75%) ITIL V3
Programming Languages
1 6 (5.50%) SQL
2 3 (2.75%) Shell Script
3 2 (1.83%) JavaScript
4 1 (0.92%) Bash Shell
4 1 (0.92%) C
4 1 (0.92%) T-SQL
4 1 (0.92%) VB
4 1 (0.92%) ABAP
Qualifications
1 9 (8.26%) Microsoft Certification
1 9 (8.26%) MCSE
2 7 (6.42%) Security Cleared
3 6 (5.50%) MCP
4 4 (3.67%) SC Cleared
4 4 (3.67%) Degree
4 4 (3.67%) VCP4
5 3 (2.75%) ITIL Certification
6 2 (1.83%) Cisco Certification
6 2 (1.83%) ISEB
6 2 (1.83%) CCNP
7 1 (0.92%) DV Cleared
7 1 (0.92%) CCNA
7 1 (0.92%) PMP
7 1 (0.92%) PMI Certification
Quality Assurance & Compliance
1 2 (1.83%) ISO 9000
1 2 (1.83%) ISO/IEC 27001
2 1 (0.92%) Data Quality
2 1 (0.92%) Sarbanes-Oxley
System Software
1 17 (15.60%) Active Directory
2 2 (1.83%) VMware Infrastructure
2 2 (1.83%) vSphere
2 2 (1.83%) Hyper-V
2 2 (1.83%) XenApp
2 2 (1.83%) XenDesktop
Systems Management
1 6 (5.50%) SCCM
2 2 (1.83%) Netcool
Vendors
1 18 (16.51%) Microsoft
2 16 (14.68%) Citrix
3 10 (9.17%) Cisco
4 9 (8.26%) IBM
5 8 (7.34%) Lotus
6 5 (4.59%) Remedy
7 4 (3.67%) Oracle
7 4 (3.67%) Nokia Solutions and Networks
8 3 (2.75%) Avaya
8 3 (2.75%) Ericsson
9 2 (1.83%) Juniper
9 2 (1.83%) VMware
9 2 (1.83%) AppSense
9 2 (1.83%) HP
9 2 (1.83%) SAP
9 2 (1.83%) Sybase
9 2 (1.83%) LANDesk
10 1 (0.92%) Peoplefluent
10 1 (0.92%) Huawei
10 1 (0.92%) Netezza
Birmingham, West Midlands (County)
Emponics Ltd
Rate: £negotiable
Posted: 7 hours ago
Birmingham, West Midlands (County)
Experis Ltd
Rate: £12 - £18 per hour
Posted: 13 hours ago
Birmingham, West Midlands (County)
Jumar
Rate: £100 per day
Posted: 14 hours ago
Worcestershire
Real Staffing
Rate: competitive
Posted: 15 hours ago
Birmingham, West Midlands (County)
Experis Ltd
Rate: £12 - £16 per hour
Posted: Yesterday
West Midlands
Jumar Solutions
Posted: Yesterday
West Midlands
Jumar Solutions
Rate: £301 per annum
Posted: 3 days ago
Birmingham, West Midlands (County)
SCC
Posted: 9 days ago