The statistics below represent IT contracts advertised across the West Midlands region that had Support Technician featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 31 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
31 Aug 2016
Same period 2015 Same period 2014
Support Technician
Rank 139 118 106
Rank change year-on-year
-21 -12
Contract jobs requiring a Support Technician 7 3 12
As % of all contract IT jobs located in the West Midlands 0.21% 0.12% 0.47%
As % of the Job Titles category 0.22% 0.13% 0.50%
Number of daily rates quoted 3 0 4
Median daily rate £225 - £185
UK excluding London median daily rate £181 £225 £225
% change year-on-year
-19.44% -
Number of hourly rates quoted 4 3 8
Median hourly rate £14.25 £15.00 £11.25
Median hourly rate % change year-on-year
-5.00% +33.33%
90% offered a hourly rate of more than £13.30 £13.80 £7.50
10% offered a hourly rate of more than £16.60 £15.00 £13.30
UK excluding London median hourly rate £13.14 £12.25 £13.50
% change year-on-year
+7.26% -9.25%
Support Technician
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
3162 2369 2385
As % of all contract IT jobs located in the West Midlands 95.56% 95.06% 94.05%
Number of daily rates quoted 1885 1400 1210
Median daily rate £400 £363 £350
Median daily rate % change year-on-year
+10.34% +3.57%
90% offered a daily rate of more than £240 £228 £200
10% offered a daily rate of more than £525 £500 £495
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 132 151 184
Median hourly rate £15.00 £16.50 £17.00
Median hourly rate % change year-on-year
-9.09% -2.94%
90% offered a hourly rate of more than £10.00 £11.78 £9.50
10% offered a hourly rate of more than £39.00 £37.50 £35.00
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

Support Technician
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in the West Midlands

Support Technician
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician across the West Midlands region.

Support Technician Daily Rate Trend in the West Midlands

Support Technician
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician across the West Midlands region over the 3 months to 31 August 2016.

Support Technician Daily Rate Histogram in the West Midlands

Support Technician
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician across the West Midlands region.

Support Technician Hourly Rate Trend in the West Midlands

Support Technician
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the West Midlands region over the 3 months to 31 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Worcestershire +2 2 £225 -
Birmingham -9 2 - - 1
Staffordshire +2 1 - - 1
Warwickshire - 1 £188 -
Herefordshire - 1 £300 -
Support Technician
England

Support Technician Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 31 August 2016, Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Support Technician in the job title.

1 7 (70.00%) Windows
2 4 (40.00%) Microsoft
2 4 (40.00%) Windows 7
3 3 (30.00%) Active Directory
3 3 (30.00%) MS Office
4 2 (20.00%) MS Exchange
4 2 (20.00%) MS Excel
4 2 (20.00%) CRM
4 2 (20.00%) Cisco
4 2 (20.00%) Mainframe
4 2 (20.00%) Dynamics CRM
4 2 (20.00%) Ticket Management
4 2 (20.00%) Asset Management
5 1 (10.00%) Logistics
5 1 (10.00%) Mitel
5 1 (10.00%) Cyber Attack
5 1 (10.00%) SharePoint 2010
5 1 (10.00%) Skype for Business
5 1 (10.00%) SIEM
5 1 (10.00%) Exchange Server 2013
5 1 (10.00%) Performance Monitoring
5 1 (10.00%) ITIL Foundation Certificate
5 1 (10.00%) Patch Management
5 1 (10.00%) Exchange Server 2003
5 1 (10.00%) Network Security
5 1 (10.00%) SC Cleared
5 1 (10.00%) Security Cleared
5 1 (10.00%) Windows Server 2008
5 1 (10.00%) Service Management
5 1 (10.00%) Security Management

Support Technician Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (20.00%) MS Exchange
2 1 (10.00%) Exchange Server 2003
2 1 (10.00%) Exchange Server 2013
2 1 (10.00%) SharePoint
2 1 (10.00%) SharePoint 2010
2 1 (10.00%) Skype for Business
Applications
1 3 (30.00%) MS Office
2 2 (20.00%) MS Excel
Business Applications
1 2 (20.00%) Dynamics CRM
Communications & Networking
1 1 (10.00%) LAN
1 1 (10.00%) Network Security
1 1 (10.00%) VoIP
1 1 (10.00%) WAN
General
1 1 (10.00%) Back Office
1 1 (10.00%) Military
Miscellaneous
1 2 (20.00%) Mainframe
2 1 (10.00%) Cyber Attack
2 1 (10.00%) Management Information System
Operating Systems
1 7 (70.00%) Windows
2 4 (40.00%) Windows 7
3 1 (10.00%) Linux
3 1 (10.00%) Windows Server 2003
3 1 (10.00%) Windows Server 2008
Processes & Methodologies
1 2 (20.00%) Asset Management
1 2 (20.00%) CRM
1 2 (20.00%) Ticket Management
2 1 (10.00%) ITIL
2 1 (10.00%) Logistics
2 1 (10.00%) Patch Management
2 1 (10.00%) Performance Monitoring
2 1 (10.00%) Security Management
2 1 (10.00%) Service Management
2 1 (10.00%) SIEM
Qualifications
1 1 (10.00%) ITIL Foundation Certificate
1 1 (10.00%) MCP
1 1 (10.00%) MCSA
1 1 (10.00%) Microsoft Certification
1 1 (10.00%) SC Cleared
1 1 (10.00%) Security Cleared
System Software
1 3 (30.00%) Active Directory
Vendors
1 4 (40.00%) Microsoft
2 2 (20.00%) Cisco
3 1 (10.00%) Mitel
3 1 (10.00%) VMware