The table below looks at the statistics for the Support Technician role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Technician in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Support Technician
Rank 473 469 492
Rank change year-on-year
-4 +23
Contract jobs requiring a Support Technician 107 111 79
As % of all contract IT jobs located in England 0.23% 0.24% 0.18%
As % of the Job Titles category 0.24% 0.25% 0.19%
Number of daily rates quoted 48 19 16
Average daily rate £198 £175 £172
Average daily rate % change year-on-year
+12.85% +1.59%
90% offered a daily rate of more than £100 £105 £120
10% offered a daily rate of more than £406 £405 £275
UK excluding London average daily rate £180 £150 £150
% change year-on-year
+20.00% -
Number of hourly rates quoted 33 45 34
Average hourly rate £14.00 £12.45 £13.88
Average hourly rate % change year-on-year
+12.49% -10.30%
90% offered a hourly rate of more than £10.00 £10.13 £9.63
10% offered a hourly rate of more than £18.90 £18.40 £19.55
UK excluding London average hourly rate £13.35 £11.88 £13.50
% change year-on-year
+12.42% -12.03%
Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
44601 43533 41830
As % of all contract IT jobs located in England 94.51% 94.45% 94.35%
Number of daily rates quoted 29104 27575 25284
Average daily rate £418 £400 £400
Average daily rate % change year-on-year
+4.37% -
90% offered a daily rate of more than £260 £245 £225
10% offered a daily rate of more than £588 £575 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1612 1743 1871
Average hourly rate £17.50 £16.72 £17.50
Average hourly rate % change year-on-year
+4.66% -4.45%
90% offered a hourly rate of more than £11.00 £10.77 £11.25
10% offered a hourly rate of more than £49.05 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in England

Support Technician
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician across the England region.

Support Technician Daily Rate Trend in England

Support Technician
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician across the England region over the 3 months to 5 February 2016.

Support Technician Daily Rate Histogram in England

Support Technician
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician across the England region.

Support Technician Hourly Rate Trend in England

Support Technician
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Technician across the England region over the 3 months to 5 February 2016.

Support Technician Hourly Rate Histogram in England

Support Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Technician within the England region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +13 39 £200 +33.33% 25
London -18 25 £180 -41.46% 7
South West +12 15 £238 +179.41% 6
Yorkshire -14 9 £260 -7.55% 7
East of England 0 8 £115 - 3
North West -20 5 - - 13
West Midlands -19 4 £150 -16.66% 6
North East -24 1 - - 1
East Midlands - 1 £250 - 5
Support Technician
UK

Support Technician
Top 30 Related IT Skills in England

For the 6 months to 5 February 2016, IT contractor jobs across the England region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title.

1 122 (57.28%) Windows
2 92 (43.19%) Active Directory
3 73 (34.27%) Microsoft
4 59 (27.70%) Windows 7
5 37 (17.37%) Windows Server
6 34 (15.96%) MS Office
7 33 (15.49%) Security Cleared
8 29 (13.62%) VMware
8 29 (13.62%) Linux
9 28 (13.15%) ITIL
9 28 (13.15%) Windows Server 2008
10 25 (11.74%) Cisco
11 24 (11.27%) Oracle
11 24 (11.27%) Windows XP
11 24 (11.27%) VMware Infrastructure
12 23 (10.80%) Telecoms
13 22 (10.33%) MS Exchange
14 21 (9.86%) MS Excel
14 21 (9.86%) SQL
15 20 (9.39%) DV Cleared
16 19 (8.92%) WebSphere
16 19 (8.92%) WebLogic
16 19 (8.92%) AIX
16 19 (8.92%) Java
16 19 (8.92%) Windows Server 2003
16 19 (8.92%) Shell Script
16 19 (8.92%) Oracle BPM
17 18 (8.45%) Driving Licence
18 17 (7.98%) Firewall
18 17 (7.98%) LAN

Support Technician
Top Related IT Skills in England by Category

For the 6 months to 5 February 2016, IT contractor jobs across the England region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 22 (10.33%) MS Exchange
2 19 (8.92%) WebLogic
2 19 (8.92%) WebSphere
3 9 (4.23%) SharePoint
4 6 (2.82%) Exchange Server 2010
4 6 (2.82%) IIS
5 5 (2.35%) Exchange Server 2003
6 3 (1.41%) Blackberry Enterprise Server
7 2 (0.94%) CMS
7 2 (0.94%) Confluence
7 2 (0.94%) IBM Notes
7 2 (0.94%) SharePoint 2010
8 1 (0.47%) Exchange Server 2013
8 1 (0.47%) IBM Domino
8 1 (0.47%) Lync
8 1 (0.47%) Moodle
Applications
1 34 (15.96%) MS Office
2 21 (9.86%) MS Excel
3 2 (0.94%) HipChat
4 1 (0.47%) Adobe Creative Suite
Business Applications
1 19 (8.92%) Oracle BPM
Cloud Services
1 14 (6.57%) Office 365
2 2 (0.94%) Adobe Creative Cloud
3 1 (0.47%) Google Apps
3 1 (0.47%) OpenShift
3 1 (0.47%) Symantec.cloud
Communications & Networking
1 17 (7.98%) Firewall
1 17 (7.98%) LAN
2 14 (6.57%) WAN
3 13 (6.10%) DHCP
4 12 (5.63%) SAN
5 11 (5.16%) VoIP
6 10 (4.69%) DNS
6 10 (4.69%) TCP/IP
7 8 (3.76%) Wi-Fi
8 7 (3.29%) Cisco ASA
9 6 (2.82%) Broadband
9 6 (2.82%) Internet
9 6 (2.82%) MPLS
9 6 (2.82%) PSTN
10 4 (1.88%) PBX
10 4 (1.88%) Telepresence
10 4 (1.88%) VLAN
10 4 (1.88%) VPN
10 4 (1.88%) Wireless
11 3 (1.41%) Remote Desktop
Database & Business Intelligence
1 11 (5.16%) SQL Server
2 6 (2.82%) SQL Server 2008
3 4 (1.88%) SQL Server 2012
4 2 (0.94%) GIS
4 2 (0.94%) SQL Server 2005
5 1 (0.47%) Oracle Reports
5 1 (0.47%) SQL Server 2014
Development Applications
1 4 (1.88%) Team Foundation Server
2 2 (0.94%) Jenkins
2 2 (0.94%) JIRA
3 1 (0.47%) Git (software)
3 1 (0.47%) TeamCity
General
1 23 (10.80%) Telecoms
2 17 (7.98%) Finance
3 14 (6.57%) Back Office
4 3 (1.41%) Banking
4 3 (1.41%) Retail
5 2 (0.94%) Local Government
5 2 (0.94%) Manufacturing
5 2 (0.94%) Marketing
5 2 (0.94%) Multimedia
Libraries, Frameworks & Software Standards
1 4 (1.88%) COM+
1 4 (1.88%) WebSphere MQ
2 3 (1.41%) WebSphere Message Broker
3 1 (0.47%) .NET
Miscellaneous
1 18 (8.45%) Driving Licence
2 7 (3.29%) Analytical Skills
2 7 (3.29%) Blackberry
3 6 (2.82%) CMDB
4 5 (2.35%) CCTV
4 5 (2.35%) NHS
5 4 (1.88%) Clustering
5 4 (1.88%) Data Centre
5 4 (1.88%) Management Information System
5 4 (1.88%) Video Conferencing
6 3 (1.41%) Contactless
6 3 (1.41%) iPad
6 3 (1.41%) iPhone
6 3 (1.41%) Statistics
7 2 (0.94%) Computer Science
7 2 (0.94%) PDA
7 2 (0.94%) Replication
7 2 (0.94%) VLE
8 1 (0.47%) Client/Server
8 1 (0.47%) Mainframe
Operating Systems
1 122 (57.28%) Windows
2 59 (27.70%) Windows 7
3 37 (17.37%) Windows Server
4 29 (13.62%) Linux
5 28 (13.15%) Windows Server 2008
6 24 (11.27%) Windows XP
7 19 (8.92%) AIX
7 19 (8.92%) Windows Server 2003
8 15 (7.04%) Windows Server 2012
9 9 (4.23%) Windows 8
10 6 (2.82%) Mac OS X
11 4 (1.88%) Apple iOS
12 3 (1.41%) Windows 10
12 3 (1.41%) Windows Phone
13 2 (0.94%) Mac OS
14 1 (0.47%) Android
14 1 (0.47%) Red Hat Enterprise Linux
Processes & Methodologies
1 28 (13.15%) ITIL
2 15 (7.04%) Service Management
3 10 (4.69%) Change Management
4 9 (4.23%) Information Security
4 9 (4.23%) Time Management
5 8 (3.76%) Disaster Recovery
6 6 (2.82%) Problem Management
7 5 (2.35%) Migration
7 5 (2.35%) Release Management
8 4 (1.88%) Business Continuity
8 4 (1.88%) Change Control
8 4 (1.88%) High Availability
8 4 (1.88%) Incident Management
8 4 (1.88%) Service Delivery
8 4 (1.88%) SFIA
8 4 (1.88%) Software Licensing
9 3 (1.41%) Coaching
9 3 (1.41%) Kalman Filter
9 3 (1.41%) Network Monitoring
9 3 (1.41%) Performance Monitoring
Programming Languages
1 21 (9.86%) SQL
2 19 (8.92%) Java
2 19 (8.92%) Shell Script
3 4 (1.88%) Bash Shell
4 3 (1.41%) VBA
5 2 (0.94%) Python
6 1 (0.47%) PowerShell
Qualifications
1 33 (15.49%) Security Cleared
2 20 (9.39%) DV Cleared
3 11 (5.16%) Microsoft Certification
4 7 (3.29%) CCNA
4 7 (3.29%) Cisco Certification
4 7 (3.29%) VMware Certified Professional (VCP)
5 6 (2.82%) DBS Check
5 6 (2.82%) Degree
5 6 (2.82%) SC Cleared
6 4 (1.88%) ACMT
6 4 (1.88%) MCP
6 4 (1.88%) MCSE
7 3 (1.41%) ITIL Certification
7 3 (1.41%) ITIL Foundation Certificate
8 2 (0.94%) Avaya Certification
8 2 (0.94%) MCSA
9 1 (0.47%) CCA
9 1 (0.47%) CCNP
9 1 (0.47%) Citrix Certification
9 1 (0.47%) RHCE
Quality Assurance & Compliance
1 14 (6.57%) SLA
2 2 (0.94%) ISO/IEC 27001
2 2 (0.94%) QA
3 1 (0.47%) ISO 9001
System Software
1 92 (43.19%) Active Directory
2 24 (11.27%) VMware Infrastructure
3 6 (2.82%) VMware ESXi
4 4 (1.88%) Hyper-V
5 2 (0.94%) VMware Workstation
6 1 (0.47%) Firmware
6 1 (0.47%) MetaFrame
6 1 (0.47%) Microsoft Virtual Server
6 1 (0.47%) Terminal Services
6 1 (0.47%) VMware ESX
6 1 (0.47%) VMware Server
6 1 (0.47%) vSphere
6 1 (0.47%) XenServer
Systems Management
1 13 (6.10%) SCCM
2 7 (3.29%) EMC NetWorker
3 4 (1.88%) NetCrunch
4 2 (0.94%) AirWatch
4 2 (0.94%) Cisco UCCX
4 2 (0.94%) SCOM
5 1 (0.47%) Ansible
5 1 (0.47%) Backup Exec
5 1 (0.47%) BladeLogic
5 1 (0.47%) Forefront Identity Manager
5 1 (0.47%) Norton AntiVirus
5 1 (0.47%) Puppet
5 1 (0.47%) Simpana
5 1 (0.47%) Systems Management Server (SMS)
5 1 (0.47%) ThinApp
5 1 (0.47%) ZABBIX
5 1 (0.47%) ZENworks
Vendors
1 73 (34.27%) Microsoft
2 29 (13.62%) VMware
3 25 (11.74%) Cisco
4 24 (11.27%) Oracle
5 14 (6.57%) HP
6 11 (5.16%) Apple
7 9 (4.23%) EMC
8 8 (3.76%) Avaya
9 7 (3.29%) Palo Alto
10 6 (2.82%) Citrix
10 6 (2.82%) Juniper
10 6 (2.82%) Remedy
11 5 (2.35%) Adobe
12 4 (1.88%) LANDesk
12 4 (1.88%) McAfee
12 4 (1.88%) Splunk
13 3 (1.41%) Bloomberg
13 3 (1.41%) Reuters
13 3 (1.41%) Symantec
14 2 (0.94%) CheckPoint
Cheltenham, Gloucestershire
Opus Recruitment Solutions Ltd
Rate: £100 - £120 per day
Posted: 4 days ago
Ipswich, Suffolk
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Rate: £230 - £250 per day
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Rate: £10.99 per hour + pension
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Rate: £10 - £15 per hour + negotiable
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