The table below looks at the statistics for the Support Technician role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Technician in their job title over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Support Technician
Rank 450 461 448
Rank change year-on-year
+11 -13
Contract jobs requiring a Support Technician 107 78 74
As % of all contract IT jobs located in England 0.23% 0.17% 0.18%
As % of the Job Titles category 0.25% 0.19% 0.19%
Number of daily rates quoted 21 17 13
Average daily rate
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of your Daily Rate
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£185 £160 £175
Average daily rate % change year-on-year
+15.98% -8.85%
90% offered a daily rate of more than £120 £121 £120
10% offered a daily rate of more than £427 £260 £324
UK excluding London average daily rate £175 £145 £175
% change year-on-year
+20.68% -17.14%
Number of hourly rates quoted 42 39 49
Average hourly rate £12.21 £13.50 £13.50
Average hourly rate % change year-on-year
-9.53% -
90% offered a hourly rate of more than £10.03 £9.63 £9.93
10% offered a hourly rate of more than £18.60 £18.80 £21.70
UK excluding London average hourly rate £12.00 £13.50 £13.50
% change year-on-year
-11.11% -
Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
42131 41322 38316
As % of all contract IT jobs located in England 92.43% 92.67% 92.96%
Number of daily rates quoted 26842 25081 22205
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £245 £230 £235
10% offered a daily rate of more than £575 £575 £563
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1651 1833 2326
Average hourly rate £16.50 £17.50 £18.68
Average hourly rate % change year-on-year
-5.71% -6.31%
90% offered a hourly rate of more than £11.00 £11.25 £10.50
10% offered a hourly rate of more than £40.00 £39.09 £40.00
UK excluding London average hourly rate £16.21 £16.50 £17.56
% change year-on-year
-1.78% -6.03%

Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in England

Support Technician
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician across the England region.

Support Technician Daily Rate Trend in England

Support Technician
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician across the England region over the 3 months to 29 January 2015.

Support Technician Daily Rate Histogram in England

Support Technician
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician across the England region.

Support Technician Hourly Rate Trend in England

Support Technician
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Technician across the England region over the 3 months to 29 January 2015.

Support Technician Hourly Rate Histogram in England

Support Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Technician within the England region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +32 37 £194 +4.72% 10
South East +4 28 £150 +0.16% 16
Yorkshire -3 12 £275 +48.64% 13
West Midlands +4 10 £185 - 4
East of England +2 8 - - 4
North West -7 7 £165 - 10
South West -20 4 £175 +40.00% 3
North East -12 1 - -
East Midlands - - - - 3
Support Technician
UK

Support Technician
Top 30 Related IT Skills in England

For the 6 months to 29 January 2015, IT contractor jobs across the England region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title.

1 139 (56.73%) Windows
2 92 (37.55%) Active Directory
3 80 (32.65%) Microsoft
4 63 (25.71%) Windows 7
5 60 (24.49%) MS Office
6 51 (20.82%) ITIL
7 39 (15.92%) Windows Server 2008
8 37 (15.10%) SQL
9 34 (13.88%) Windows XP
10 33 (13.47%) MS Exchange
11 31 (12.65%) MS Excel
12 30 (12.24%) Security Cleared
13 27 (11.02%) Windows Server 2003
14 26 (10.61%) Cisco
14 26 (10.61%) VMware
15 25 (10.20%) Linux
16 23 (9.39%) LAN
16 23 (9.39%) Apple
16 23 (9.39%) Back Office
17 22 (8.98%) HP
17 22 (8.98%) SLA
18 20 (8.16%) Service Delivery
18 20 (8.16%) SC Cleared
18 20 (8.16%) Windows 8
19 19 (7.76%) Degree
19 19 (7.76%) Citrix
19 19 (7.76%) DNS
19 19 (7.76%) TCP/IP
20 18 (7.35%) VMware Infrastructure
21 17 (6.94%) Firewall

Support Technician
Top Related IT Skills in England by Category

For the 6 months to 29 January 2015, IT contractor jobs across the England region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 33 (13.47%) MS Exchange
2 14 (5.71%) Exchange Server 2010
3 9 (3.67%) IBM Notes
4 7 (2.86%) WebSphere
4 7 (2.86%) ArcGIS
4 7 (2.86%) WebLogic
5 6 (2.45%) Exchange Server 2003
6 5 (2.04%) Exchange Server 2007
6 5 (2.04%) Apache
7 4 (1.63%) SharePoint
8 3 (1.22%) Blackberry Enterprise Server
8 3 (1.22%) IIS
9 1 (0.41%) Lync
9 1 (0.41%) Confluence
9 1 (0.41%) OpenStack
9 1 (0.41%) Oracle Coherence
9 1 (0.41%) Site Server
9 1 (0.41%) JBoss
9 1 (0.41%) Tomcat
Applications
1 60 (24.49%) MS Office
2 31 (12.65%) MS Excel
3 7 (2.86%) ArcInfo
4 3 (1.22%) Spreadsheet
5 2 (0.82%) SPSS
5 2 (0.82%) MS PowerPoint
Business Applications
1 6 (2.45%) Oracle BPM
2 1 (0.41%) Oracle Applications
2 1 (0.41%) Summit
2 1 (0.41%) FLEXCUBE
Cloud Services
1 1 (0.41%) Yammer
1 1 (0.41%) Microsoft Azure
1 1 (0.41%) Office 365
Communications & Networking
1 23 (9.39%) LAN
2 19 (7.76%) DNS
2 19 (7.76%) TCP/IP
3 17 (6.94%) Firewall
4 16 (6.53%) WAN
5 15 (6.12%) VPN
5 15 (6.12%) Wireless
6 14 (5.71%) Internet
7 13 (5.31%) DHCP
8 12 (4.90%) SAN
9 10 (4.08%) VLAN
10 7 (2.86%) Cisco IOS
10 7 (2.86%) IP Telephony
11 6 (2.45%) Wi-Fi
12 4 (1.63%) SMTP
12 4 (1.63%) LDAP
13 3 (1.22%) Symposium
13 3 (1.22%) 3G
13 3 (1.22%) VoIP
14 2 (0.82%) Broadband
Database & Business Intelligence
1 14 (5.71%) SQL Server
2 10 (4.08%) MySQL
3 9 (3.67%) FileMaker
4 7 (2.86%) Relational Database
4 7 (2.86%) MS Access
5 3 (1.22%) SQL Server 2008
6 2 (0.82%) SQL Server 2005
7 1 (0.41%) Hadoop
7 1 (0.41%) Oracle Database
7 1 (0.41%) PostgreSQL
Development Applications
1 4 (1.63%) Visual Studio
2 2 (0.82%) Toad
3 1 (0.41%) Jenkins
3 1 (0.41%) JIRA
3 1 (0.41%) PVCS
General
1 23 (9.39%) Back Office
2 12 (4.90%) Telecoms
3 11 (4.49%) Finance
4 6 (2.45%) Banking
5 4 (1.63%) Law
6 3 (1.22%) Legal
6 3 (1.22%) Manufacturing
7 2 (0.82%) Retail
8 1 (0.41%) Private Banking
8 1 (0.41%) Spanish Language
8 1 (0.41%) Publishing
8 1 (0.41%) Front Office
8 1 (0.41%) Investment Banking
8 1 (0.41%) Financial Institution
Libraries, Frameworks & Software Standards
1 7 (2.86%) .NET
2 2 (0.82%) Middleware
2 2 (0.82%) LAMP
3 1 (0.41%) Web Services
3 1 (0.41%) XML
Miscellaneous
1 10 (4.08%) Blackberry
2 9 (3.67%) GIS
3 8 (3.27%) Thin Client
3 8 (3.27%) Fat Client
4 7 (2.86%) Analytical Skills
4 7 (2.86%) Computer Science
5 5 (2.04%) Statistics
5 5 (2.04%) NHS
6 4 (1.63%) Video Conferencing
7 3 (1.22%) iSeries
7 3 (1.22%) Management Information System
8 2 (0.82%) Client/Server
8 2 (0.82%) EPoS
8 2 (0.82%) CESG
8 2 (0.82%) AS400
8 2 (0.82%) Chemistry
8 2 (0.82%) Biology
8 2 (0.82%) iPhone
8 2 (0.82%) Mobile Computing
8 2 (0.82%) Enterprise Software
Operating Systems
1 139 (56.73%) Windows
2 63 (25.71%) Windows 7
3 39 (15.92%) Windows Server 2008
4 34 (13.88%) Windows XP
5 27 (11.02%) Windows Server 2003
6 25 (10.20%) Linux
7 20 (8.16%) Windows 8
8 11 (4.49%) Windows Server 2012
9 8 (3.27%) Mac OS X Server
10 5 (2.04%) Android
10 5 (2.04%) Mac OS X
11 4 (1.63%) UNIX
11 4 (1.63%) Windows Vista
12 3 (1.22%) Mac OS
12 3 (1.22%) CentOS
12 3 (1.22%) Windows 2000
13 2 (0.82%) NetWare
13 2 (0.82%) Windows 2000 Server
14 1 (0.41%) Windows Phone
14 1 (0.41%) Red Hat Enterprise Linux
Processes & Methodologies
1 51 (20.82%) ITIL
2 20 (8.16%) Service Delivery
3 10 (4.08%) Project Management
4 8 (3.27%) Service Management
4 8 (3.27%) Asset Management
5 7 (2.86%) Cartography
5 7 (2.86%) Data Management
5 7 (2.86%) Change Management
6 5 (2.04%) Incident Management
6 5 (2.04%) Migration
7 4 (1.63%) ITSM
7 4 (1.63%) Investment Management
7 4 (1.63%) Problem Management
7 4 (1.63%) SIEM
7 4 (1.63%) Line Management
8 3 (1.22%) Kalman Filter
8 3 (1.22%) ITIL V3
8 3 (1.22%) Analytics
8 3 (1.22%) Business Continuity
9 2 (0.82%) CRM
Programming Languages
1 37 (15.10%) SQL
2 7 (2.86%) VB.NET
3 6 (2.45%) PowerShell
4 3 (1.22%) VB
4 3 (1.22%) Java
5 2 (0.82%) Perl
5 2 (0.82%) T-SQL
6 1 (0.41%) Bash Shell
6 1 (0.41%) R
6 1 (0.41%) MATLAB
6 1 (0.41%) C++
6 1 (0.41%) PHP
6 1 (0.41%) RPG
6 1 (0.41%) Python
Qualifications
1 30 (12.24%) Security Cleared
2 20 (8.16%) SC Cleared
3 19 (7.76%) Degree
4 16 (6.53%) Microsoft Certification
5 11 (4.49%) Cisco Certification
5 11 (4.49%) MCSE
6 6 (2.45%) CCNA
6 6 (2.45%) DV Cleared
6 6 (2.45%) ITIL Foundation Certificate
7 5 (2.04%) MCP
8 4 (1.63%) MCSA
9 3 (1.22%) ITIL Certification
10 2 (0.82%) A+ Certification
10 2 (0.82%) MCDST
11 1 (0.41%) RHCSA
11 1 (0.41%) BC Cleared
11 1 (0.41%) MCTS
11 1 (0.41%) VMware Certified Professional (VCP)
11 1 (0.41%) Citrix Certification
11 1 (0.41%) CCNP
Quality Assurance & Compliance
1 22 (8.98%) SLA
2 4 (1.63%) ISO 9001
3 3 (1.22%) QA
4 1 (0.41%) ISO 14001
System Software
1 92 (37.55%) Active Directory
2 18 (7.35%) VMware Infrastructure
3 8 (3.27%) Hyper-V
4 6 (2.45%) vSphere
5 5 (2.04%) VMware Workstation
6 4 (1.63%) Terminal Services
6 4 (1.63%) XenDesktop
7 3 (1.22%) VMware ESXi
7 3 (1.22%) Microsoft Virtual Server
8 2 (0.82%) Squid
9 1 (0.41%) GPFS
Systems Management
1 11 (4.49%) SCCM
2 6 (2.45%) Backup Exec
3 4 (1.63%) Norton AntiVirus
4 3 (1.22%) ZABBIX
4 3 (1.22%) Puppet
5 2 (0.82%) OpenView
5 2 (0.82%) Tivoli
5 2 (0.82%) Nagios
5 2 (0.82%) HP SIM
5 2 (0.82%) HAProxy
5 2 (0.82%) Cisco CUCM
6 1 (0.41%) Data Guard
6 1 (0.41%) Ganglia
6 1 (0.41%) CA Wily
6 1 (0.41%) yum
6 1 (0.41%) logstash
6 1 (0.41%) OMEGAMON
6 1 (0.41%) Foglight
6 1 (0.41%) OVSD
Vendors
1 80 (32.65%) Microsoft
2 26 (10.61%) Cisco
2 26 (10.61%) VMware
3 23 (9.39%) Apple
4 22 (8.98%) HP
5 19 (7.76%) Citrix
6 12 (4.90%) Oracle
7 9 (3.67%) Symantec
7 9 (3.67%) Lotus
8 8 (3.27%) Dell
9 7 (2.86%) Bloomberg
10 6 (2.45%) Reuters
10 6 (2.45%) Mitel
11 5 (2.04%) Becrypt
11 5 (2.04%) Atlassian
11 5 (2.04%) Polycom
11 5 (2.04%) McAfee
11 5 (2.04%) Adobe
12 4 (1.63%) Red Hat
12 4 (1.63%) Google
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