The statistics below represent IT contracts advertised across the England region that had Support Technician featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Sep 2016
Same period 2015 Same period 2014
Support Technician
Rank 552 548 477
Rank change year-on-year
-4 -71
Contract jobs requiring a Support Technician 74 103 130
As % of all contract IT jobs located in England 0.15% 0.20% 0.25%
As % of the Job Titles category 0.16% 0.21% 0.27%
Number of daily rates quoted 28 35 39
Median daily rate £175 £238 £225
Median daily rate % change year-on-year
-26.31% +5.55%
90% offered a daily rate of more than £106 £119 £144
10% offered a daily rate of more than £393 £350 £350
UK excluding London median daily rate £170 £238 £243
% change year-on-year
-28.42% -2.06%
Number of hourly rates quoted 28 40 51
Median hourly rate £14.25 £12.47 £14.00
Median hourly rate % change year-on-year
+14.32% -10.96%
90% offered a hourly rate of more than £10.50 £9.43 £10.50
10% offered a hourly rate of more than £17.50 £16.10 £17.50
UK excluding London median hourly rate £13.50 £11.75 £12.75
% change year-on-year
+14.89% -7.84%
Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46540 50073 48926
As % of all contract IT jobs located in England 94.64% 95.00% 93.16%
Number of daily rates quoted 30705 32541 30337
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £256 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £390 £376 £351
% change year-on-year
+3.86% +6.93%
Number of hourly rates quoted 1499 1918 1984
Median hourly rate £16.50 £17.33 £16.50
Median hourly rate % change year-on-year
-4.78% +5.03%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £41.50 £37.90
UK excluding London median hourly rate £16.50 £17.33 £16.50
% change year-on-year
-4.78% +5.03%

Support Technician
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in England

Support Technician
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician across the England region.

Support Technician Daily Rate Trend in England

Support Technician
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician across the England region over the 3 months to 25 September 2016.

Support Technician Daily Rate Histogram in England

Support Technician
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician across the England region.

Support Technician Hourly Rate Trend in England

Support Technician
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Technician across the England region over the 3 months to 25 September 2016.

Support Technician Hourly Rate Histogram in England

Support Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the England region over the 3 months to 25 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -15 21 £170 -20.00% 5
South East +13 20 £175 -41.66% 16
Yorkshire +15 12 £250 -16.66% 7
West Midlands -12 8 £263 - 5
North West +22 4 £150 - 9
South West +13 4 £130 -25.71% 2
East of England +11 3 £120 -7.69% 10
East Midlands -14 1 - - 2
North East -26 1 £175 -
Support Technician
UK

Support Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 September 2016, Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Technician in the job title.

1 71 (51.82%) Windows
2 40 (29.20%) Microsoft
3 38 (27.74%) Active Directory
4 32 (23.36%) ITIL
5 31 (22.63%) MS Office
5 31 (22.63%) Windows 7
6 28 (20.44%) Linux
7 23 (16.79%) Security Cleared
8 16 (11.68%) SC Cleared
8 16 (11.68%) HP
9 15 (10.95%) MS Excel
9 15 (10.95%) MS Exchange
9 15 (10.95%) LAN
9 15 (10.95%) Unix
10 14 (10.22%) WAN
11 13 (9.49%) TCP/IP
12 12 (8.76%) Oracle
12 12 (8.76%) Windows 10
13 11 (8.03%) Cisco
14 10 (7.30%) Service Management
14 10 (7.30%) Back Office
14 10 (7.30%) SQL
14 10 (7.30%) Problem Management
15 9 (6.57%) Office 365
15 9 (6.57%) Windows 8
15 9 (6.57%) VoIP
15 9 (6.57%) Firewall
15 9 (6.57%) VMware
15 9 (6.57%) Windows Server
16 8 (5.84%) Windows XP

Support Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (10.95%) MS Exchange
2 7 (5.11%) Skype for Business
3 5 (3.65%) Exchange Server 2010
3 5 (3.65%) SharePoint
4 4 (2.92%) WebSphere
5 3 (2.19%) Blackberry Enterprise Server
5 3 (2.19%) Exchange Server 2003
6 2 (1.46%) Apache
6 2 (1.46%) Exchange Server 2013
6 2 (1.46%) SAS
6 2 (1.46%) Tomcat
6 2 (1.46%) WebLogic
7 1 (0.73%) Confluence
7 1 (0.73%) IIS
7 1 (0.73%) Live Communications Server
7 1 (0.73%) Moodle
7 1 (0.73%) Oracle Self-Service HR
7 1 (0.73%) Oracle Workflow
7 1 (0.73%) SharePoint 2010
Applications
1 31 (22.63%) MS Office
2 15 (10.95%) MS Excel
3 2 (1.46%) MS PowerPoint
4 1 (0.73%) Adobe Creative Suite
4 1 (0.73%) Adobe Illustrator
4 1 (0.73%) InDesign
4 1 (0.73%) SOLIDWORKS
4 1 (0.73%) Spreadsheet
4 1 (0.73%) SPSS
Business Applications
1 7 (5.11%) Oracle BPM
2 2 (1.46%) Dynamics CRM
3 1 (0.73%) Oracle HRMS
Cloud Services
1 9 (6.57%) Office 365
2 1 (0.73%) Google Drive
Communications & Networking
1 15 (10.95%) LAN
2 14 (10.22%) WAN
3 13 (9.49%) TCP/IP
4 9 (6.57%) Firewall
4 9 (6.57%) VoIP
5 6 (4.38%) DHCP
5 6 (4.38%) DNS
5 6 (4.38%) Skype
6 5 (3.65%) SAN
6 5 (3.65%) Wi-Fi
7 4 (2.92%) Internet
7 4 (2.92%) OpenScape
7 4 (2.92%) PABX
7 4 (2.92%) Unified Communications
7 4 (2.92%) VPN
8 3 (2.19%) Wireless
9 2 (1.46%) Cisco ASA
9 2 (1.46%) Cisco Nexus
9 2 (1.46%) IMAP
9 2 (1.46%) Intranet
Database & Business Intelligence
1 7 (5.11%) Hadoop
1 7 (5.11%) Oracle Database
1 7 (5.11%) PostgreSQL
2 4 (2.92%) MongoDB
3 2 (1.46%) DB2
3 2 (1.46%) SQL Server
4 1 (0.73%) Oracle Discoverer
4 1 (0.73%) SQL Server 2005
Development Applications
1 7 (5.11%) JIRA
2 6 (4.38%) Jenkins
3 2 (1.46%) Git (software)
General
1 10 (7.30%) Back Office
2 6 (4.38%) Finance
3 2 (1.46%) Military
4 1 (0.73%) Aerospace
4 1 (0.73%) Banking
4 1 (0.73%) Financial Institution
4 1 (0.73%) Telecoms
Libraries, Frameworks & Software Standards
1 6 (4.38%) ActiveMQ
Miscellaneous
1 8 (5.84%) Driving Licence
2 6 (4.38%) Video Conferencing
3 5 (3.65%) Smartphone
4 4 (2.92%) CCTV
4 4 (2.92%) Data Centre
4 4 (2.92%) Handset
4 4 (2.92%) IVR
5 3 (2.19%) Blackberry
5 3 (2.19%) iPad
5 3 (2.19%) NHS
6 2 (1.46%) Analytical Skills
6 2 (1.46%) Computer Science
6 2 (1.46%) Mainframe
6 2 (1.46%) Virtual Team
6 2 (1.46%) VLE
7 1 (0.73%) Clustering
7 1 (0.73%) Cyber Attack
7 1 (0.73%) e-Learning
7 1 (0.73%) Management Information System
7 1 (0.73%) Replication
Operating Systems
1 71 (51.82%) Windows
2 31 (22.63%) Windows 7
3 28 (20.44%) Linux
4 15 (10.95%) Unix
5 12 (8.76%) Windows 10
6 9 (6.57%) Windows 8
6 9 (6.57%) Windows Server
7 8 (5.84%) Windows XP
8 7 (5.11%) AIX
8 7 (5.11%) CentOS
8 7 (5.11%) Ubuntu
8 7 (5.11%) Windows Server 2008
8 7 (5.11%) Windows Server 2012
9 5 (3.65%) Android
9 5 (3.65%) HPUX
9 5 (3.65%) Mac OS X
9 5 (3.65%) Solaris
9 5 (3.65%) Windows Server 2003
10 3 (2.19%) Apple iOS
Processes & Methodologies
1 32 (23.36%) ITIL
2 10 (7.30%) Problem Management
2 10 (7.30%) Service Management
3 8 (5.84%) Release Management
4 7 (5.11%) Root Cause Analysis
4 7 (5.11%) Service Delivery
5 6 (4.38%) Change Management
5 6 (4.38%) DevOps
5 6 (4.38%) Information Security
5 6 (4.38%) SOA
5 6 (4.38%) Workflow
6 5 (3.65%) ITSM
7 4 (2.92%) Asset Management
7 4 (2.92%) High Availability
7 4 (2.92%) Migration
7 4 (2.92%) Ticket Management
8 3 (2.19%) Capacity Management
8 3 (2.19%) Performance Monitoring
8 3 (2.19%) Trend Analysis
9 2 (1.46%) Protective Monitoring
Programming Languages
1 10 (7.30%) SQL
2 1 (0.73%) C
2 1 (0.73%) Java
2 1 (0.73%) PL/SQL
2 1 (0.73%) Shell Script
Qualifications
1 23 (16.79%) Security Cleared
2 16 (11.68%) SC Cleared
3 7 (5.11%) Degree
4 4 (2.92%) DBS Check
4 4 (2.92%) Microsoft Certification
5 3 (2.19%) Cisco Certification
5 3 (2.19%) CTC Cleared
5 3 (2.19%) MCSA
6 1 (0.73%) BPSS Clearance
6 1 (0.73%) CCNA
6 1 (0.73%) DV Cleared
6 1 (0.73%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 4 (2.92%) SLA
2 1 (0.73%) Disclosure Scotland
2 1 (0.73%) JSP 440
System Software
1 38 (27.74%) Active Directory
2 5 (3.65%) VMware Infrastructure
3 3 (2.19%) VMware Server
4 2 (1.46%) Dovecot
4 2 (1.46%) Hyper-V
4 2 (1.46%) Postfix
4 2 (1.46%) Samba
5 1 (0.73%) BitLocker
5 1 (0.73%) MetaFrame
5 1 (0.73%) Virtual Desktop
5 1 (0.73%) Virtual Machines
5 1 (0.73%) VMware ESXi
5 1 (0.73%) vSphere
Systems Management
1 7 (5.11%) Tivoli
2 6 (4.38%) Ambari
2 6 (4.38%) Puppet
2 6 (4.38%) ZABBIX
3 5 (3.65%) HP Data Protector
3 5 (3.65%) NetBackup
3 5 (3.65%) SCCM
3 5 (3.65%) Tivoli Storage Manager
4 3 (2.19%) Grafana
4 3 (2.19%) Nagios
5 1 (0.73%) Casper Suite
5 1 (0.73%) Failover Clustering
5 1 (0.73%) Microsoft Intune
5 1 (0.73%) Netcool
5 1 (0.73%) Tivoli Monitoring
Vendors
1 40 (29.20%) Microsoft
2 16 (11.68%) HP
3 12 (8.76%) Oracle
4 11 (8.03%) Cisco
5 9 (6.57%) VMware
6 8 (5.84%) Apple
7 7 (5.11%) Dell
7 7 (5.11%) Splunk
8 6 (4.38%) Symantec
9 5 (3.65%) BT
9 5 (3.65%) Citrix
10 3 (2.19%) Mitel
10 3 (2.19%) Remedy
11 2 (1.46%) Adobe
11 2 (1.46%) Avaya
11 2 (1.46%) Siemens
12 1 (0.73%) Cognos
12 1 (0.73%) IBM
12 1 (0.73%) ILOG
12 1 (0.73%) SAP
Manchester, Lancashire
Senitor Associates
Rate: £8 - £13 per hour
Posted: 6 days ago
Warwickshire
Venn Group
Rate: £20000 Per Annum 2 Year Fixed Term Contract
Posted: 5 days ago
Caterham, Surrey
Capita Resourcing - IT Resourcing
Rate: £14 - £16 per hour
Posted: 6 days ago
Swindon, Wiltshire
Anthony James Consulting
Rate: From £13,000 to £16,000 per annum
Posted: 3 days ago