The statistics below represent IT contracts advertised across the England region that had Support Technician featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 28 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Jun 2016
Same period 2015 Same period 2014
Support Technician
Rank 556 541 481
Rank change year-on-year
-15 -60
Contract jobs requiring a Support Technician 64 77 115
As % of all contract IT jobs located in England 0.13% 0.15% 0.24%
As % of the Job Titles category 0.14% 0.16% 0.25%
Number of daily rates quoted 38 34 42
Median daily rate £262 £225 £175
Median daily rate % change year-on-year
+16.22% +28.57%
90% offered a daily rate of more than £101 £117 £130
10% offered a daily rate of more than £350 £275 £290
UK excluding London median daily rate £281 £175 £175
% change year-on-year
+60.71% -
Number of hourly rates quoted 14 31 45
Median hourly rate £13.50 £12.45 £13.00
Median hourly rate % change year-on-year
+8.47% -4.26%
90% offered a hourly rate of more than £10.53 £10.50 £7.50
10% offered a hourly rate of more than £22.50 £18.00 £18.40
UK excluding London median hourly rate £13.00 £12.45 £12.35
% change year-on-year
+4.45% +0.76%
Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
46884 47464 45584
As % of all contract IT jobs located in England 94.90% 94.81% 94.93%
Number of daily rates quoted 30954 30430 28412
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £265 £250 £225
10% offered a daily rate of more than £600 £575 £550
UK excluding London median daily rate £400 £370 £350
% change year-on-year
+8.10% +5.71%
Number of hourly rates quoted 1388 1810 1872
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £43.28 £40.00 £39.00
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

Support Technician
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in England

Support Technician
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician across the England region.

Support Technician Daily Rate Trend in England

Support Technician
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician across the England region over the 3 months to 28 June 2016.

Support Technician Daily Rate Histogram in England

Support Technician
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician across the England region.

Support Technician Hourly Rate Trend in England

Support Technician
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Technician across the England region over the 3 months to 28 June 2016.

Support Technician Hourly Rate Histogram in England

Support Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the England region over the 3 months to 28 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South West +12 14 £300 -25.00% 3
London -11 14 £135 -42.36% 4
Yorkshire +6 8 £350 +77.21% 5
South East -19 8 £255 +72.88% 12
East of England +5 7 £140 -37.77% 5
North East -53 6 £283 +22.82% 1
North West -13 3 £305 +38.63% 7
West Midlands -32 2 - - 4
East Midlands - 2 £325 - 4
Support Technician
UK

Support Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 28 June 2016, Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Technician in the job title.

1 94 (56.29%) Windows
2 62 (37.13%) Active Directory
3 56 (33.53%) Microsoft
4 44 (26.35%) Windows 7
5 38 (22.75%) ITIL
6 33 (19.76%) MS Office
7 27 (16.17%) Security Cleared
8 25 (14.97%) Linux
8 25 (14.97%) Cisco
9 23 (13.77%) MS Exchange
10 20 (11.98%) Back Office
10 20 (11.98%) Windows Server
11 19 (11.38%) LAN
12 17 (10.18%) MS Excel
12 17 (10.18%) WAN
12 17 (10.18%) TCP/IP
13 15 (8.98%) SC Cleared
13 15 (8.98%) HP
13 15 (8.98%) Firewall
14 14 (8.38%) Service Management
14 14 (8.38%) VMware
14 14 (8.38%) Windows XP
14 14 (8.38%) Windows Server 2008
15 13 (7.78%) SCCM
15 13 (7.78%) Cisco Certification
15 13 (7.78%) Change Management
16 12 (7.19%) Apple
16 12 (7.19%) VoIP
16 12 (7.19%) Problem Management
17 11 (6.59%) Windows Server 2012

Support Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 23 (13.77%) MS Exchange
2 9 (5.39%) SharePoint
3 7 (4.19%) WebSphere
4 6 (3.59%) Skype for Business
5 5 (2.99%) Blackberry Enterprise Server
5 5 (2.99%) Exchange Server 2010
5 5 (2.99%) WebLogic
6 4 (2.40%) Exchange Server 2003
7 2 (1.20%) CMS
7 2 (1.20%) Exchange Server 2013
7 2 (1.20%) IBM Notes
7 2 (1.20%) SAS
8 1 (0.60%) BizTalk Server
8 1 (0.60%) Confluence
8 1 (0.60%) Exchange Server 2007
8 1 (0.60%) IBM Domino
8 1 (0.60%) IIS
8 1 (0.60%) Live Communications Server
8 1 (0.60%) SharePoint 2010
Applications
1 33 (19.76%) MS Office
2 17 (10.18%) MS Excel
3 1 (0.60%) Adobe Creative Suite
3 1 (0.60%) HipChat
3 1 (0.60%) MS PowerPoint
3 1 (0.60%) SPSS
Business Applications
1 4 (2.40%) Oracle BPM
2 3 (1.80%) Remedy ITSM
Cloud Services
1 8 (4.79%) Office 365
2 2 (1.20%) Google Apps
Communications & Networking
1 19 (11.38%) LAN
2 17 (10.18%) TCP/IP
2 17 (10.18%) WAN
3 15 (8.98%) Firewall
4 12 (7.19%) VoIP
5 8 (4.79%) DHCP
5 8 (4.79%) DNS
6 6 (3.59%) Broadband
6 6 (3.59%) MPLS
6 6 (3.59%) PSTN
7 5 (2.99%) PABX
7 5 (2.99%) SAN
7 5 (2.99%) Unified Communications
7 5 (2.99%) VLAN
7 5 (2.99%) Wi-Fi
7 5 (2.99%) Wireless
8 4 (2.40%) Intranet
8 4 (2.40%) OpenScape
8 4 (2.40%) Skype
8 4 (2.40%) VPN
Database & Business Intelligence
1 5 (2.99%) SQL Server
2 3 (1.80%) DB2
3 2 (1.20%) SQL Server 2012
4 1 (0.60%) Hadoop
4 1 (0.60%) SQL Server 2005
4 1 (0.60%) SQL Server 2008
Development Applications
1 1 (0.60%) Jenkins
1 1 (0.60%) JIRA
1 1 (0.60%) Team Foundation Server
1 1 (0.60%) TeamCity
General
1 20 (11.98%) Back Office
2 8 (4.79%) Finance
2 8 (4.79%) Telecoms
3 4 (2.40%) Banking
4 2 (1.20%) Retail
5 1 (0.60%) Legal
5 1 (0.60%) Local Government
5 1 (0.60%) Military
Miscellaneous
1 8 (4.79%) Driving Licence
2 7 (4.19%) iPad
3 6 (3.59%) CMDB
4 5 (2.99%) NHS
4 5 (2.99%) Smartphone
5 4 (2.40%) Handset
5 4 (2.40%) iPhone
5 4 (2.40%) IVR
6 3 (1.80%) Blackberry
6 3 (1.80%) CCTV
6 3 (1.80%) Data Centre
6 3 (1.80%) Management Information System
6 3 (1.80%) VLE
7 2 (1.20%) Client/Server
7 2 (1.20%) Clustering
7 2 (1.20%) Replication
8 1 (0.60%) Analytical Skills
8 1 (0.60%) Computer Science
8 1 (0.60%) EMC VMAX
8 1 (0.60%) EMC VNX
Operating Systems
1 94 (56.29%) Windows
2 44 (26.35%) Windows 7
3 25 (14.97%) Linux
4 20 (11.98%) Windows Server
5 14 (8.38%) Windows Server 2008
5 14 (8.38%) Windows XP
6 11 (6.59%) Windows Server 2012
7 10 (5.99%) AIX
8 9 (5.39%) Windows 8
9 7 (4.19%) Windows 10
9 7 (4.19%) Windows Server 2003
10 5 (2.99%) HPUX
10 5 (2.99%) Mac OS
10 5 (2.99%) Mac OS X
10 5 (2.99%) Solaris
10 5 (2.99%) Unix
11 4 (2.40%) Android
11 4 (2.40%) CentOS
11 4 (2.40%) Ubuntu
12 3 (1.80%) Apple iOS
Processes & Methodologies
1 38 (22.75%) ITIL
2 14 (8.38%) Service Management
3 13 (7.78%) Change Management
4 12 (7.19%) Problem Management
5 10 (5.99%) Service Delivery
6 8 (4.79%) Release Management
7 7 (4.19%) ITSM
8 5 (2.99%) Root Cause Analysis
9 4 (2.40%) Capacity Management
9 4 (2.40%) High Availability
9 4 (2.40%) Performance Monitoring
9 4 (2.40%) Workflow
10 3 (1.80%) Information Security
10 3 (1.80%) Kalman Filter
10 3 (1.80%) Logistics
10 3 (1.80%) Software Licensing
10 3 (1.80%) Ticket Management
10 3 (1.80%) Trend Analysis
11 2 (1.20%) Asset Management
11 2 (1.20%) Security Management
Programming Languages
1 9 (5.39%) SQL
2 4 (2.40%) Java
2 4 (2.40%) Shell Script
3 2 (1.20%) C
Qualifications
1 27 (16.17%) Security Cleared
2 15 (8.98%) SC Cleared
3 13 (7.78%) Cisco Certification
4 11 (6.59%) CCNA
5 8 (4.79%) Microsoft Certification
6 6 (3.59%) DBS Check
6 6 (3.59%) MCSA
7 4 (2.40%) DV Cleared
7 4 (2.40%) ITIL Foundation Certificate
8 3 (1.80%) ACMT
8 3 (1.80%) CCA
8 3 (1.80%) Citrix Certification
8 3 (1.80%) CTC Cleared
9 2 (1.20%) A+ Certification
9 2 (1.20%) Avaya Certification
9 2 (1.20%) Degree
9 2 (1.20%) MCP
10 1 (0.60%) NVQ Level 3
10 1 (0.60%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (4.19%) SLA
2 2 (1.20%) ISO/IEC 27001
2 2 (1.20%) QA
3 1 (0.60%) Disclosure Scotland
3 1 (0.60%) JSP 440
System Software
1 62 (37.13%) Active Directory
2 8 (4.79%) VMware Infrastructure
3 3 (1.80%) VMware ESXi
4 2 (1.20%) XenApp
5 1 (0.60%) Firmware
5 1 (0.60%) Hyper-V
5 1 (0.60%) MetaFrame
5 1 (0.60%) VMware ESX
5 1 (0.60%) VMware Workstation
5 1 (0.60%) vSphere
5 1 (0.60%) XenDesktop
Systems Management
1 13 (7.78%) SCCM
2 8 (4.79%) Tivoli
3 5 (2.99%) HP Data Protector
3 5 (2.99%) NetBackup
3 5 (2.99%) Tivoli Storage Manager
4 2 (1.20%) Cisco UCCX
4 2 (1.20%) Netcool
4 2 (1.20%) Tivoli Monitoring
4 2 (1.20%) ZENworks
5 1 (0.60%) Ansible
5 1 (0.60%) BladeLogic
5 1 (0.60%) Casper Suite
5 1 (0.60%) EMC NetWorker
5 1 (0.60%) Failover Clustering
5 1 (0.60%) Microsoft Clustering
5 1 (0.60%) Simpana
Vendors
1 56 (33.53%) Microsoft
2 25 (14.97%) Cisco
3 15 (8.98%) HP
4 14 (8.38%) VMware
5 12 (7.19%) Apple
6 10 (5.99%) Citrix
7 7 (4.19%) Avaya
8 6 (3.59%) Dell
8 6 (3.59%) Juniper
8 6 (3.59%) Oracle
8 6 (3.59%) Symantec
9 5 (2.99%) EMC
9 5 (2.99%) Remedy
10 4 (2.40%) BT
10 4 (2.40%) Splunk
11 3 (1.80%) IBM
11 3 (1.80%) NetApp
12 2 (1.20%) Lotus
12 2 (1.20%) Nortel
12 2 (1.20%) Siemens
Doncaster, South Yorkshire
Nigel Frank International Ltd
Rate: £80 - £81 per annum
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Sunderland, Tyne and Wear
Lorien Resourcing
Rate: £150 - £200 per day
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IBM Client Innovation Centre (Hursley)
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Posted: 25 days ago