The statistics below represent IT contracts advertised across the England region that had Support Technician featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Support Technician
Rank 564 547 483
Rank change year-on-year
-17 -64
Contract jobs requiring a Support Technician 69 88 125
As % of all contract IT jobs located in England 0.14% 0.17% 0.25%
As % of the Job Titles category 0.14% 0.18% 0.26%
Number of daily rates quoted 33 35 44
Median daily rate £178 £220 £215
Median daily rate % change year-on-year
-19.31% +2.32%
90% offered a daily rate of more than £100 £96 £147
10% offered a daily rate of more than £395 £310 £325
UK excluding London median daily rate £181 £219 £225
% change year-on-year
-17.14% -2.77%
Number of hourly rates quoted 21 31 51
Median hourly rate £13.00 £12.50 £13.50
Median hourly rate % change year-on-year
+4.00% -7.40%
90% offered a hourly rate of more than £11.75 £9.50 £10.00
10% offered a hourly rate of more than £17.50 £18.00 £20.00
UK excluding London median hourly rate £13.14 £12.00 £12.75
% change year-on-year
+9.50% -5.88%
Support Technician
UK

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
47944 50257 47513
As % of all contract IT jobs located in England 94.77% 94.85% 94.81%
Number of daily rates quoted 31596 32555 29259
Median daily rate £425 £400 £400
Median daily rate % change year-on-year
+6.25% -
90% offered a daily rate of more than £260 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1472 1901 1913
Median hourly rate £17.00 £17.28 £16.56
Median hourly rate % change year-on-year
-1.59% +4.31%
90% offered a hourly rate of more than £11.00 £11.00 £10.57
10% offered a hourly rate of more than £45.00 £42.00 £37.80
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

Support Technician
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in England

Support Technician
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician across the England region.

Support Technician Daily Rate Trend in England

Support Technician
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician across the England region over the 3 months to 24 August 2016.

Support Technician Daily Rate Histogram in England

Support Technician
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician across the England region.

Support Technician Hourly Rate Trend in England

Support Technician
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Technician across the England region over the 3 months to 24 August 2016.

Support Technician Hourly Rate Histogram in England

Support Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the England region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -3 20 £157 -27.20% 5
South East +7 17 £175 - 9
Yorkshire +5 14 £331 +15.21% 6
South West +15 6 £400 +433.33% 2
West Midlands -31 6 £225 - 2
East of England +8 4 £135 -3.57% 4
North West +13 1 £113 - 7
North East -25 1 £175 -
Support Technician
UK

Support Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 24 August 2016, Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Technician in the job title.

1 75 (52.45%) Windows
2 45 (31.47%) Microsoft
3 42 (29.37%) Active Directory
4 34 (23.78%) Windows 7
5 31 (21.68%) ITIL
5 31 (21.68%) MS Office
6 25 (17.48%) Security Cleared
7 24 (16.78%) Linux
8 21 (14.69%) MS Exchange
9 18 (12.59%) SC Cleared
10 16 (11.19%) Back Office
10 16 (11.19%) LAN
10 16 (11.19%) MS Excel
11 15 (10.49%) WAN
12 14 (9.79%) TCP/IP
12 14 (9.79%) Service Management
13 13 (9.09%) HP
14 12 (8.39%) Cisco
14 12 (8.39%) Unix
14 12 (8.39%) Windows Server
15 11 (7.69%) Windows XP
15 11 (7.69%) VMware
16 10 (6.99%) Firewall
16 10 (6.99%) VoIP
16 10 (6.99%) Windows 10
17 9 (6.29%) Windows Server 2008
17 9 (6.29%) Problem Management
17 9 (6.29%) SharePoint
18 8 (5.59%) Oracle
18 8 (5.59%) Dell

Support Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 21 (14.69%) MS Exchange
2 9 (6.29%) SharePoint
3 8 (5.59%) Skype for Business
4 5 (3.50%) Blackberry Enterprise Server
4 5 (3.50%) Exchange Server 2010
5 4 (2.80%) Exchange Server 2003
5 4 (2.80%) WebSphere
6 3 (2.10%) Exchange Server 2013
7 2 (1.40%) Apache
7 2 (1.40%) SAS
7 2 (1.40%) Tomcat
7 2 (1.40%) WebLogic
8 1 (0.70%) BizTalk Server
8 1 (0.70%) Confluence
8 1 (0.70%) Exchange Server 2007
8 1 (0.70%) IIS
8 1 (0.70%) Live Communications Server
8 1 (0.70%) SharePoint 2010
Applications
1 31 (21.68%) MS Office
2 16 (11.19%) MS Excel
3 2 (1.40%) MS PowerPoint
4 1 (0.70%) Adobe Creative Suite
4 1 (0.70%) Spreadsheet
4 1 (0.70%) SPSS
Business Applications
1 4 (2.80%) Oracle BPM
2 3 (2.10%) Remedy ITSM
3 1 (0.70%) Dynamics CRM
Cloud Services
1 8 (5.59%) Office 365
2 1 (0.70%) Google Apps
Communications & Networking
1 16 (11.19%) LAN
2 15 (10.49%) WAN
3 14 (9.79%) TCP/IP
4 10 (6.99%) Firewall
4 10 (6.99%) VoIP
5 6 (4.20%) Skype
6 5 (3.50%) DHCP
6 5 (3.50%) DNS
6 5 (3.50%) PABX
6 5 (3.50%) SAN
6 5 (3.50%) Unified Communications
6 5 (3.50%) Wi-Fi
7 4 (2.80%) OpenScape
7 4 (2.80%) VPN
8 3 (2.10%) Wireless
9 2 (1.40%) Cisco ASA
9 2 (1.40%) Cisco Nexus
9 2 (1.40%) Internet
9 2 (1.40%) Intranet
9 2 (1.40%) VLAN
Database & Business Intelligence
1 4 (2.80%) Hadoop
1 4 (2.80%) Oracle Database
1 4 (2.80%) PostgreSQL
1 4 (2.80%) SQL Server
2 3 (2.10%) MongoDB
3 2 (1.40%) DB2
4 1 (0.70%) SQL Server 2005
Development Applications
1 4 (2.80%) JIRA
2 3 (2.10%) Jenkins
3 1 (0.70%) Team Foundation Server
General
1 16 (11.19%) Back Office
2 5 (3.50%) Finance
3 2 (1.40%) Military
4 1 (0.70%) Banking
4 1 (0.70%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (2.10%) ActiveMQ
Miscellaneous
1 8 (5.59%) Driving Licence
2 7 (4.90%) iPad
3 6 (4.20%) Smartphone
4 5 (3.50%) CCTV
4 5 (3.50%) Video Conferencing
5 4 (2.80%) Blackberry
5 4 (2.80%) Data Centre
5 4 (2.80%) Handset
5 4 (2.80%) iPhone
5 4 (2.80%) IVR
6 3 (2.10%) NHS
7 2 (1.40%) Management Information System
7 2 (1.40%) Virtual Team
7 2 (1.40%) VLE
8 1 (0.70%) Analytical Skills
8 1 (0.70%) Clustering
8 1 (0.70%) Computer Science
8 1 (0.70%) Cyber Attack
8 1 (0.70%) Mainframe
8 1 (0.70%) Replication
Operating Systems
1 75 (52.45%) Windows
2 34 (23.78%) Windows 7
3 24 (16.78%) Linux
4 12 (8.39%) Unix
4 12 (8.39%) Windows Server
5 11 (7.69%) Windows XP
6 10 (6.99%) Windows 10
7 9 (6.29%) Windows Server 2008
8 8 (5.59%) Windows Server 2012
9 7 (4.90%) AIX
9 7 (4.90%) CentOS
9 7 (4.90%) Ubuntu
10 6 (4.20%) Windows 8
11 5 (3.50%) Android
11 5 (3.50%) HPUX
11 5 (3.50%) Solaris
11 5 (3.50%) Windows Server 2003
12 4 (2.80%) Mac OS X
13 3 (2.10%) Mac OS
14 2 (1.40%) Apple iOS
Processes & Methodologies
1 31 (21.68%) ITIL
2 14 (9.79%) Service Management
3 9 (6.29%) Problem Management
4 8 (5.59%) ITSM
4 8 (5.59%) Release Management
5 7 (4.90%) Root Cause Analysis
6 6 (4.20%) Change Management
6 6 (4.20%) Information Security
6 6 (4.20%) Service Delivery
7 4 (2.80%) High Availability
7 4 (2.80%) Workflow
8 3 (2.10%) Capacity Management
8 3 (2.10%) DevOps
8 3 (2.10%) Migration
8 3 (2.10%) Performance Monitoring
8 3 (2.10%) SOA
8 3 (2.10%) Trend Analysis
9 2 (1.40%) Asset Management
9 2 (1.40%) Logistics
9 2 (1.40%) Security Management
Programming Languages
1 7 (4.90%) SQL
2 2 (1.40%) C
3 1 (0.70%) Java
3 1 (0.70%) Shell Script
Qualifications
1 25 (17.48%) Security Cleared
2 18 (12.59%) SC Cleared
3 6 (4.20%) Cisco Certification
4 5 (3.50%) Degree
5 4 (2.80%) CCNA
5 4 (2.80%) ITIL Foundation Certificate
5 4 (2.80%) Microsoft Certification
6 3 (2.10%) CTC Cleared
6 3 (2.10%) DBS Check
6 3 (2.10%) MCSA
7 1 (0.70%) A+ Certification
7 1 (0.70%) BPSS Clearance
7 1 (0.70%) DV Cleared
7 1 (0.70%) MCP
Quality Assurance & Compliance
1 5 (3.50%) SLA
2 1 (0.70%) Disclosure Scotland
2 1 (0.70%) JSP 440
System Software
1 42 (29.37%) Active Directory
2 4 (2.80%) VMware Infrastructure
3 3 (2.10%) VMware Server
4 2 (1.40%) Hyper-V
4 2 (1.40%) VMware ESXi
4 2 (1.40%) vSphere
4 2 (1.40%) XenApp
5 1 (0.70%) BitLocker
5 1 (0.70%) MetaFrame
5 1 (0.70%) Virtual Desktop
5 1 (0.70%) Virtual Machines
5 1 (0.70%) XenDesktop
Systems Management
1 7 (4.90%) Tivoli
2 6 (4.20%) SCCM
3 5 (3.50%) HP Data Protector
3 5 (3.50%) NetBackup
3 5 (3.50%) Tivoli Storage Manager
4 3 (2.10%) Ambari
4 3 (2.10%) Grafana
4 3 (2.10%) Nagios
4 3 (2.10%) Puppet
4 3 (2.10%) ZABBIX
5 1 (0.70%) Casper Suite
5 1 (0.70%) Failover Clustering
5 1 (0.70%) Microsoft Intune
5 1 (0.70%) Netcool
5 1 (0.70%) Tivoli Monitoring
5 1 (0.70%) ZENworks
Vendors
1 45 (31.47%) Microsoft
2 13 (9.09%) HP
3 12 (8.39%) Cisco
4 11 (7.69%) VMware
5 8 (5.59%) Dell
5 8 (5.59%) Oracle
6 7 (4.90%) Apple
6 7 (4.90%) Citrix
6 7 (4.90%) Splunk
7 6 (4.20%) Remedy
7 6 (4.20%) Symantec
8 4 (2.80%) BT
9 3 (2.10%) Mitel
10 2 (1.40%) Avaya
10 2 (1.40%) Siemens
11 1 (0.70%) Cognos
11 1 (0.70%) Google
11 1 (0.70%) IBM
11 1 (0.70%) ILOG
11 1 (0.70%) SAP
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