The first table below looks at the demand for the Support Technician role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Technician in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Support Technician
Rank 430 481 474
Rank change year-on-year
+51 -7
Contract jobs requiring a Support Technician 80 77 98
As % of all contract IT jobs located in England 0.192% 0.144% 0.174%
As % of the Job Titles category 0.208% 0.156% 0.187%
Number of daily rates quoted 21 20 22
Average daily rate £200 £245 £210
Average daily rate % change year-on-year
-18.36% +16.66%
90% offered a daily rate of more than £125 £138 £101
10% offered a daily rate of more than £285 £354 £234
UK excluding London average daily rate £180 £200 £210
% change year-on-year
-10.00% -4.76%
Number of hourly rates quoted 30 39 43
Average hourly rate £11.50 £13.50 £13.50
Average hourly rate % change year-on-year
-14.81% -
90% offered a hourly rate of more than £10.00 £10.75 £9.82
10% offered a hourly rate of more than £16.20 £21.78 £20.00
UK excluding London average hourly rate £11.50 £13.00 £13.50
% change year-on-year
-11.53% -3.70%
All Job Titles
England
Contract IT job ads with a match in the
Job Titles category
38474 49443 52336
As % of all contract IT jobs located in England 92.56% 92.67% 92.75%
Number of daily rates quoted 22637 27972 29016
Average daily rate £400 £400 £425
Average daily rate % change year-on-year
- -5.88%
90% offered a daily rate of more than £240 £245 £250
10% offered a daily rate of more than £575 £575 £600
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 2002 2393 2764
Average hourly rate £19.00 £19.00 £20.00
Average hourly rate % change year-on-year
- -5.00%
90% offered a hourly rate of more than £11.15 £11.00 £11.00
10% offered a hourly rate of more than £42.00 £40.00 £40.50
UK excluding London average hourly rate £17.50 £18.50 £20.00
% change year-on-year
-5.40% -7.50%
Support Technician
UK

Support Technician
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Technician across the England region as a proportion of the total demand within the Job Titles category.

England Support Technician Jobs Demand Trend

Support Technician
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician across the England region.

England Support Technician Daily Rate Trend

Support Technician
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician across the England region over the 3 months to 17 May 2013.

England Support Technician Daily Rate Histogram

Support Technician
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician across the England region.

England Support Technician Hourly Rate Trend

Support Technician
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Technician across the England region over the 3 months to 17 May 2013.

England Support Technician Hourly Rate Histogram

Support Technician
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Technician within the England region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
South East +22 20 £175 -
London +19 16 £200 -27.27%
South West +30 13 £270 +36.02%
Yorkshire +3 8 £143 -59.57%
North West +20 7 - -
East of England +12 7 £215 +14.66%
East Midlands +2 4 - -
West Midlands +2 4 £250 -
Support Technician
UK

Support Technician
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT contractor jobs across the England region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title.

1 100 (61.35%) Windows
2 71 (43.56%) Microsoft
3 65 (39.88%) Active Directory
4 57 (34.97%) MS Office
5 54 (33.13%) Windows 7
6 44 (26.99%) Windows XP
7 34 (20.86%) MS Exchange
8 29 (17.79%) MS Excel
9 28 (17.18%) VMware
10 25 (15.34%) Windows Server 2003
10 25 (15.34%) Windows Server 2008
11 22 (13.50%) Cisco
12 21 (12.88%) Apple
13 20 (12.27%) HP
13 20 (12.27%) DNS
14 18 (11.04%) VMware Infrastructure
15 17 (10.43%) Blackberry
15 17 (10.43%) LAN
15 17 (10.43%) ITIL
16 16 (9.816%) TCP/IP
16 16 (9.816%) Finance
16 16 (9.816%) SCCM
17 15 (9.202%) Video Conferencing
17 15 (9.202%) Exchange Server 2003
18 14 (8.589%) Exchange Server 2010
19 13 (7.975%) Citrix
19 13 (7.975%) Microsoft Certification
20 12 (7.362%) DHCP
20 12 (7.362%) Exchange Server 2007
21 10 (6.135%) Kaspersky

Support Technician
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT contractor jobs across the England region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Development
1 2 (1.227%) LAMP
2 1 (0.613%) COM
Application Platforms
1 34 (20.86%) MS Exchange
2 15 (9.202%) Exchange Server 2003
3 14 (8.589%) Exchange Server 2010
4 12 (7.362%) Exchange Server 2007
5 9 (5.521%) SharePoint
6 3 (1.840%) IIS
7 2 (1.227%) Lotus Notes
7 2 (1.227%) Apache
7 2 (1.227%) Blackberry Enterprise Server
7 2 (1.227%) SharePoint Server
8 1 (0.613%) Exchange Server 2000
Applications
1 57 (34.97%) MS Office
2 29 (17.79%) MS Excel
3 3 (1.840%) Photoshop
4 2 (1.227%) MS PowerPoint
5 1 (0.613%) MS Visio
Business Applications
1 1 (0.613%) Agresso
Communications & Networking
1 20 (12.27%) DNS
2 17 (10.43%) LAN
3 16 (9.816%) TCP/IP
4 12 (7.362%) DHCP
5 10 (6.135%) WAN
5 10 (6.135%) VPN
6 8 (4.908%) VoIP
7 7 (4.294%) SAN
8 5 (3.067%) Wireless
9 4 (2.454%) PABX
9 4 (2.454%) Firewall
10 3 (1.840%) Intranet
10 3 (1.840%) Internet
10 3 (1.840%) HTTP
10 3 (1.840%) Unified Communications
11 2 (1.227%) Cisco Nexus
11 2 (1.227%) IP Telephony
11 2 (1.227%) NAS
11 2 (1.227%) Junos
11 2 (1.227%) SMTP
Database & Business Intelligence
1 5 (3.067%) SQL Server
2 2 (1.227%) MySQL
3 1 (0.613%) SQL Server 2005
3 1 (0.613%) SQL Server 2008
General
1 16 (9.816%) Finance
2 3 (1.840%) Banking
2 3 (1.840%) Retail
2 3 (1.840%) Telecoms
3 2 (1.227%) Local Government
4 1 (0.613%) Manufacturing
4 1 (0.613%) Publishing
Miscellaneous
1 17 (10.43%) Blackberry
2 15 (9.202%) Video Conferencing
3 7 (4.294%) NHS
4 4 (2.454%) Handset
5 3 (1.840%) IVR
5 3 (1.840%) Wiki
5 3 (1.840%) iPhone
5 3 (1.840%) iPad
6 2 (1.227%) Fat Client
6 2 (1.227%) Thin Client
7 1 (0.613%) Computer Science
7 1 (0.613%) CLARiiON
7 1 (0.613%) Clustering
7 1 (0.613%) Celerra
7 1 (0.613%) Data Conversion
7 1 (0.613%) Mobile App
7 1 (0.613%) EqualLogic
7 1 (0.613%) EPoS
Operating Systems
1 100 (61.35%) Windows
2 54 (33.13%) Windows 7
3 44 (26.99%) Windows XP
4 25 (15.34%) Windows Server 2003
4 25 (15.34%) Windows Server 2008
5 7 (4.294%) Apple iOS
6 6 (3.681%) Mac OS X
6 6 (3.681%) Linux
7 5 (3.067%) Windows 2000
7 5 (3.067%) UNIX
8 4 (2.454%) Windows 2000 Server
9 3 (1.840%) Android
10 2 (1.227%) Windows 8
10 2 (1.227%) Red Hat Enterprise Linux
11 1 (0.613%) CentOS
11 1 (0.613%) Solaris
11 1 (0.613%) Windows Vista
Processes & Methodologies
1 17 (10.43%) ITIL
2 7 (4.294%) Migration
2 7 (4.294%) Asset Management
3 4 (2.454%) Service Delivery
3 4 (2.454%) Change Management
3 4 (2.454%) Problem Management
4 3 (1.840%) Time Management
4 3 (1.840%) ITIL V3
4 3 (1.840%) Software Deployment
4 3 (1.840%) Service Management
4 3 (1.840%) Disaster Recovery
4 3 (1.840%) Document Management
5 2 (1.227%) Software Distribution
5 2 (1.227%) Data Migration
5 2 (1.227%) Network Architecture
6 1 (0.613%) User Acceptance Testing
6 1 (0.613%) Change Control
6 1 (0.613%) Supplier Management
6 1 (0.613%) Incident Management
6 1 (0.613%) Data Management
Programming Languages
1 6 (3.681%) SQL
2 3 (1.840%) PowerShell
3 2 (1.227%) Python
3 2 (1.227%) Perl
3 2 (1.227%) PHP
4 1 (0.613%) PL/SQL
4 1 (0.613%) C
4 1 (0.613%) C#
4 1 (0.613%) Java
4 1 (0.613%) Shell Script
4 1 (0.613%) VBScript
4 1 (0.613%) VB
Qualifications
1 13 (7.975%) Microsoft Certification
2 9 (5.521%) Degree
3 7 (4.294%) MCITP
4 4 (2.454%) MCP
4 4 (2.454%) Security Cleared
5 3 (1.840%) MCSE
6 2 (1.227%) MCDST
6 2 (1.227%) SC Cleared
7 1 (0.613%) DV Cleared
7 1 (0.613%) MCSA
7 1 (0.613%) A+ Certification
7 1 (0.613%) ITIL Certification
7 1 (0.613%) ECDL
Quality Assurance & Compliance
1 5 (3.067%) SLA
2 2 (1.227%) ISO 9001
3 1 (0.613%) Solvency II
System Software
1 65 (39.88%) Active Directory
2 18 (11.04%) VMware Infrastructure
3 3 (1.840%) VMware Workstation
3 3 (1.840%) Terminal Services
4 2 (1.227%) Hyper-V
4 2 (1.227%) XenDesktop
4 2 (1.227%) vSphere
5 1 (0.613%) VMware ESXi
5 1 (0.613%) XenApp
5 1 (0.613%) Microsoft App-V
5 1 (0.613%) Xen
5 1 (0.613%) VMware ESX
5 1 (0.613%) Terminal Server
Systems Management
1 16 (9.816%) SCCM
2 4 (2.454%) WSUS
3 3 (1.840%) Backup Exec
4 2 (1.227%) OVSD
4 2 (1.227%) SCOM
4 2 (1.227%) Puppet
4 2 (1.227%) OpenView
4 2 (1.227%) Systems Management Server (SMS)
4 2 (1.227%) ZENworks
5 1 (0.613%) Norton AntiVirus
5 1 (0.613%) NetBackup
5 1 (0.613%) OpenView Configuration Management
Vendors
1 71 (43.56%) Microsoft
2 28 (17.18%) VMware
3 22 (13.50%) Cisco
4 21 (12.88%) Apple
5 20 (12.27%) HP
6 13 (7.975%) Citrix
7 10 (6.135%) Kaspersky
8 7 (4.294%) McAfee
8 7 (4.294%) Dell
9 4 (2.454%) Sophos
10 3 (1.840%) Red Hat
10 3 (1.840%) EMC
10 3 (1.840%) Adobe
10 3 (1.840%) Siemens
11 2 (1.227%) Avaya
11 2 (1.227%) Novell
11 2 (1.227%) Lotus
11 2 (1.227%) Intel
11 2 (1.227%) Symantec
12 1 (0.613%) BT
Southampton, Hampshire
2 x Service Desk & 1st Line Support Engineers are required for 6 month contracts (potential to go perm or become long term) based near Southampton. Working within the...
Connectus
Rate: £10 - £13 per hour
Posted: 14 May 2013
England
Maginus 2nd line Support Technician required for an ongoing project with a large retail business. Solid and proven experience of Maginus is required in order for your application...
Hays Specialist Recruitment Ltd
Rate: £180.00 per day
Posted: 9 May 2013