The first table below looks at the demand for the Support Technician role in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Technician in their job title over the 3 months to 28 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
28 Jul 2014
Same period 2013 Same period 2012
Support Technician
Rank 448 464 481
Rank change year-on-year
+16 +17
Contract jobs requiring a Support Technician 109 86 93
As % of all contract IT jobs located in England 0.22% 0.18% 0.18%
As % of the Job Titles category 0.24% 0.20% 0.19%
Number of daily rates quoted 30 22 23
Average daily rate
Keep up to 90%
of your Daily Rate
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£185 £195 £275
Average daily rate % change year-on-year
-5.12% -29.09%
90% offered a daily rate of more than £125 £155 £116
10% offered a daily rate of more than £303 £275 £445
UK excluding London average daily rate £185 £158 £274
% change year-on-year
+17.46% -42.46%
Number of hourly rates quoted 50 32 37
Average hourly rate £13.00 £13.75 £13.42
Average hourly rate % change year-on-year
-5.45% +2.45%
90% offered a hourly rate of more than £7.50 £10.00 £10.75
10% offered a hourly rate of more than £20.55 £20.20 £20.60
UK excluding London average hourly rate £12.35 £14.00 £13.42
% change year-on-year
-11.78% +4.32%
Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
45662 43138 49058
As % of all contract IT jobs located in England 92.47% 92.59% 92.55%
Number of daily rates quoted 28238 25865 28004
Average daily rate £400 £400 £398
Average daily rate % change year-on-year
- +0.62%
90% offered a daily rate of more than £225 £238 £240
10% offered a daily rate of more than £550 £575 £575
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 1849 1986 2544
Average hourly rate £16.50 £18.00 £19.50
Average hourly rate % change year-on-year
-8.33% -7.69%
90% offered a hourly rate of more than £10.50 £11.15 £11.50
10% offered a hourly rate of more than £37.50 £41.50 £40.50
UK excluding London average hourly rate £16.50 £17.00 £18.50
% change year-on-year
-2.94% -8.10%
Support Technician
UK

Support Technician
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing Support Technician in the job title across the England region as a proportion of the total demand within the Job Titles category.

Support Technician Jobs Demand Trend in England

Support Technician
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician across the England region.

Support Technician Daily Rate Trend in England

Support Technician
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician across the England region over the 3 months to 28 July 2014.

Support Technician Daily Rate Histogram in England

Support Technician
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician across the England region.

Support Technician Hourly Rate Trend in England

Support Technician
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Technician across the England region over the 3 months to 28 July 2014.

Support Technician Hourly Rate Histogram in England

Support Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Technician within the England region over the 3 months to 28 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -18 32 £244 +33.56% 21
West Midlands +6 16 £185 - 3
South West -27 16 £239 +19.37% 4
London +8 15 £156 -30.55% 9
North West -3 11 £105 - 5
East Midlands +7 9 - - 3
East of England -34 7 £115 - 4
Yorkshire +2 3 £173 +38.00% 9
North East - - - - 3
Support Technician
UK

Support Technician
Top 30 Related IT Skills in England

For the 6 months to 28 July 2014, IT contractor jobs across the England region that cited Support Technician in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title.

1 130 (64.68%) Windows
2 79 (39.30%) Active Directory
3 77 (38.31%) Microsoft
4 62 (30.85%) Windows 7
5 57 (28.36%) Windows XP
6 47 (23.38%) ITIL
6 47 (23.38%) MS Office
7 45 (22.39%) Windows Server 2008
8 44 (21.89%) Windows Server 2003
9 41 (20.40%) Citrix
10 40 (19.90%) MS Exchange
11 39 (19.40%) MS Excel
12 29 (14.43%) TCP/IP
13 28 (13.93%) VMware
14 21 (10.45%) SLA
15 20 (9.95%) LAN
15 20 (9.95%) SQL Server
16 18 (8.96%) Blackberry
16 18 (8.96%) WAN
17 16 (7.96%) Security Cleared
18 14 (6.97%) Exchange Server 2010
19 13 (6.47%) VMware Infrastructure
19 13 (6.47%) Cisco
19 13 (6.47%) Finance
20 12 (5.97%) Service Delivery
20 12 (5.97%) Blackberry Enterprise Server
20 12 (5.97%) VoIP
21 11 (5.47%) Microsoft Certification
21 11 (5.47%) Lotus
21 11 (5.47%) IBM Notes

Support Technician
Top Related IT Skills in England by Category

For the 6 months to 28 July 2014, IT contractor jobs across the England region that cited Support Technician in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Technician in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (19.90%) MS Exchange
2 14 (6.97%) Exchange Server 2010
3 12 (5.97%) Blackberry Enterprise Server
4 11 (5.47%) IBM Notes
5 9 (4.48%) SharePoint
6 7 (3.48%) Exchange Server 2003
7 5 (2.49%) Exchange Server 2007
7 5 (2.49%) Lync
8 2 (1.00%) SharePoint Server
9 1 (0.50%) SharePoint 2010
9 1 (0.50%) Site Server
Applications
1 47 (23.38%) MS Office
2 39 (19.40%) MS Excel
3 4 (1.99%) MS PowerPoint
4 3 (1.49%) MS Visio
Business Applications
1 4 (1.99%) assyst
2 3 (1.49%) Dynamics CRM
3 2 (1.00%) Magento
3 2 (1.00%) Oracle CRM
Cloud Services
1 5 (2.49%) Office 365
Communications & Networking
1 29 (14.43%) TCP/IP
2 20 (9.95%) LAN
3 18 (8.96%) WAN
4 12 (5.97%) VoIP
5 8 (3.98%) Internet
5 8 (3.98%) Firewall
6 7 (3.48%) VPN
6 7 (3.48%) SAN
6 7 (3.48%) Wireless
7 6 (2.99%) PABX
7 6 (2.99%) DHCP
7 6 (2.99%) Ethernet
8 5 (2.49%) DNS
9 4 (1.99%) ADSL
9 4 (1.99%) Unified Communications
10 3 (1.49%) Wi-Fi
11 2 (1.00%) 3G
11 2 (1.00%) Intranet
11 2 (1.00%) Kerberos
11 2 (1.00%) IP Telephony
Database & Business Intelligence
1 20 (9.95%) SQL Server
2 5 (2.49%) SQL Server 2008
3 4 (1.99%) SQL Server 2005
4 2 (1.00%) Oracle ODI
4 2 (1.00%) Oracle Reports
5 1 (0.50%) Oracle Database
Development Applications
1 2 (1.00%) MSI
1 2 (1.00%) Team Foundation Server
General
1 13 (6.47%) Finance
2 8 (3.98%) Retail
3 7 (3.48%) Manufacturing
4 6 (2.99%) Telecoms
5 4 (1.99%) Banking
6 3 (1.49%) Front Office
6 3 (1.49%) Back Office
7 2 (1.00%) Games
7 2 (1.00%) Marketing
Libraries, Frameworks & Software Standards
1 3 (1.49%) .NET
2 2 (1.00%) MSMQ
3 1 (0.50%) Application Packaging
3 1 (0.50%) Software Packaging
3 1 (0.50%) COM
Miscellaneous
1 18 (8.96%) Blackberry
2 8 (3.98%) NHS
2 8 (3.98%) Management Information System
3 6 (2.99%) Video Conferencing
4 5 (2.49%) Enterprise Software
4 5 (2.49%) AS400
5 4 (1.99%) Handset
5 4 (1.99%) IVR
6 3 (1.49%) Thin Client
6 3 (1.49%) CMDB
6 3 (1.49%) Fat Client
7 2 (1.00%) Statistics
8 1 (0.50%) GIS
8 1 (0.50%) iPad
8 1 (0.50%) Kindle
8 1 (0.50%) EPoS
Operating Systems
1 130 (64.68%) Windows
2 62 (30.85%) Windows 7
3 57 (28.36%) Windows XP
4 45 (22.39%) Windows Server 2008
5 44 (21.89%) Windows Server 2003
6 10 (4.98%) Windows Vista
7 8 (3.98%) Linux
8 7 (3.48%) Android
8 7 (3.48%) Windows Server 2012
9 6 (2.99%) Windows 2000
10 5 (2.49%) Windows 8
11 4 (1.99%) Mac OS X
12 3 (1.49%) HPUX
12 3 (1.49%) Windows 2000 Server
12 3 (1.49%) Apple iOS
12 3 (1.49%) Red Hat Enterprise Linux
13 2 (1.00%) UNIX
13 2 (1.00%) CentOS
13 2 (1.00%) Ubuntu
14 1 (0.50%) Windows Mobile
Processes & Methodologies
1 47 (23.38%) ITIL
2 12 (5.97%) Service Delivery
3 9 (4.48%) Service Management
4 7 (3.48%) ERP
5 6 (2.99%) Migration
6 5 (2.49%) CRM
6 5 (2.49%) Incident Management
7 4 (1.99%) Software Deployment
7 4 (1.99%) Change Management
7 4 (1.99%) Asset Management
7 4 (1.99%) Supplier Management
8 3 (1.49%) Workflow
8 3 (1.49%) Continuous Improvement
8 3 (1.49%) Problem Management
9 2 (1.00%) Risk Analysis
9 2 (1.00%) User Acceptance Testing
9 2 (1.00%) ISMS
9 2 (1.00%) Network Architecture
9 2 (1.00%) Capacity Planning
9 2 (1.00%) Game Development
Programming Languages
1 11 (5.47%) SQL
2 6 (2.99%) Python
3 4 (1.99%) T-SQL
4 2 (1.00%) VBScript
4 2 (1.00%) Java
4 2 (1.00%) PHP
Qualifications
1 16 (7.96%) Security Cleared
2 11 (5.47%) Microsoft Certification
3 9 (4.48%) SC Cleared
4 8 (3.98%) ITIL Certification
5 7 (3.48%) MCSE
6 6 (2.99%) MCP
7 4 (1.99%) Degree
8 3 (1.49%) MCITP
8 3 (1.49%) DV Cleared
9 2 (1.00%) VMware Certified Professional (VCP)
9 2 (1.00%) Cisco Certification
9 2 (1.00%) MCSA
10 1 (0.50%) CCNP
10 1 (0.50%) CCNA
10 1 (0.50%) CCA
10 1 (0.50%) Citrix Certification
10 1 (0.50%) RHCE
10 1 (0.50%) MCDST
10 1 (0.50%) CCVP
10 1 (0.50%) MOS
Quality Assurance & Compliance
1 21 (10.45%) SLA
2 3 (1.49%) ISO 9001
3 2 (1.00%) ISO/IEC 27001
4 1 (0.50%) QA
System Software
1 79 (39.30%) Active Directory
2 13 (6.47%) VMware Infrastructure
3 7 (3.48%) XenApp
4 5 (2.49%) XenDesktop
4 5 (2.49%) vSphere
5 4 (1.99%) Microsoft App-V
6 3 (1.49%) Microsoft Virtual Server
6 3 (1.49%) Citrix Presentation Server
7 2 (1.00%) VMware Server
7 2 (1.00%) Hyper-V
7 2 (1.00%) VMware ESXi
7 2 (1.00%) VMware Workstation
8 1 (0.50%) Terminal Services
8 1 (0.50%) VMware ESX
Systems Management
1 10 (4.98%) SCCM
2 2 (1.00%) Puppet
2 2 (1.00%) Red Hat Satellite
2 2 (1.00%) SCDPM
2 2 (1.00%) OpenView Configuration Management
2 2 (1.00%) Control-M
2 2 (1.00%) ARCserve
3 1 (0.50%) Norton AntiVirus
3 1 (0.50%) NetBackup
3 1 (0.50%) Backup Exec
3 1 (0.50%) Systems Management Server (SMS)
Vendors
1 77 (38.31%) Microsoft
2 41 (20.40%) Citrix
3 28 (13.93%) VMware
4 13 (6.47%) Cisco
5 11 (5.47%) Lotus
6 10 (4.98%) HP
7 9 (4.48%) Apple
8 8 (3.98%) Oracle
9 4 (1.99%) NetApp
9 4 (1.99%) McAfee
9 4 (1.99%) Mitel
10 3 (1.49%) Splunk
10 3 (1.49%) Sophos
10 3 (1.49%) Red Hat
10 3 (1.49%) SAP
10 3 (1.49%) Dell
11 2 (1.00%) Nortel
11 2 (1.00%) JBoss
11 2 (1.00%) Siemens
11 2 (1.00%) BMC
Brighton, East Sussex
HAYS INFORMATION TECHNOLOGY
Rate: £12 - £15.00 per hour
Posted: 2 days ago
London
Lorien Resourcing
Rate: Upon Application
Posted: 2 days ago
Crawley
Bluefire Consulting
Rate: £25 - £28 per hour
Posted: 3 days ago
Southampton, Hampshire
HAYS INFORMATION TECHNOLOGY
Rate: £140.00 - £170.00 per day
Posted: 3 days ago
Oxted, Surrey
Class Technology Solutions Ltd
Rate: From £23,000 to £25,000 per annum Pro-rate
Posted: 4 days ago
Basingstoke, Hampshire
Connectus
Rate: £10 - £13.75 per hour
Posted: 4 days ago
Crawley
Hays IT - Uk Posting account
Rate: £14.00 - £15.00 per hour
Posted: 5 days ago
Dorchester
Hays IT - Uk Posting account
Rate: £140.00 - £165.00 per day
Posted: 17 days ago