The statistics below represent IT contracts advertised across the England region that had Support Technician featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 25 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
25 Feb 2017
Same period 2016 Same period 2015
Support Technician
UK / England
Rank 524 510 485
Rank change year-on-year
-14 -25
Contract jobs requiring a Support Technician 50 101 110
As % of all contract IT jobs located in England 0.12% 0.21% 0.23%
As % of the Job Titles category 0.13% 0.22% 0.24%
Number of daily rates quoted 17 44 23
Median daily rate £145 £188 £175
Median daily rate % change year-on-year
-22.66% +7.14%
90% offered a daily rate of more than £110 £100 £112
10% offered a daily rate of more than £228 £378 £285
UK excluding London median daily rate £138 £168 £150
% change year-on-year
-17.91% +11.66%
Number of hourly rates quoted 26 33 40
Median hourly rate £12.33 £13.35 £12.97
Median hourly rate % change year-on-year
-7.67% +2.91%
90% offered a hourly rate of more than £10.15 £10.10 £10.93
10% offered a hourly rate of more than £16.50 £18.90 £22.50
UK excluding London median hourly rate £12.07 £13.19 £12.39
% change year-on-year
-8.49% +6.47%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the England region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
England
Contract IT job ads with a match in the
Job Titles category
39084 45330 45191
As % of all contract IT jobs located in England 94.69% 95.08% 94.81%
Number of daily rates quoted 25688 29596 28242
Median daily rate £425 £423 £400
Median daily rate % change year-on-year
+0.59% +5.62%
90% offered a daily rate of more than £260 £263 £245
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 1379 1518 1795
Median hourly rate £19.00 £17.50 £17.50
Median hourly rate % change year-on-year
+8.57% -
90% offered a hourly rate of more than £11.33 £11.00 £11.00
10% offered a hourly rate of more than £47.00 £49.50 £40.00
UK excluding London median hourly rate £17.50 £18.00 £17.00
% change year-on-year
-2.77% +5.88%

Support Technician
Jobs Demand Trend in England

The demand trend of IT contracts across the England region that featured Support Technician in the job title.

Support Technician Jobs Demand Trend in England

Support Technician
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Technician across the England region.

Support Technician Daily Rate Trend in England

Support Technician
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Technician across the England region over the 3 months to 25 February 2017.

Support Technician Daily Rate Histogram in England

Support Technician
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Technician across the England region.

Support Technician Hourly Rate Trend in England

Support Technician
Hourly Rate Histogram in England

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Technician across the England region over the 3 months to 25 February 2017.

Support Technician Hourly Rate Histogram in England

Support Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the England region over the 3 months to 25 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -4 14 £145 -27.50% 14
London +7 11 £201 +11.80% 7
West Midlands +8 7 £113 -25.00% 7
North West +22 4 - - 6
Yorkshire +16 4 - - 7
South West -4 4 £128 -33.76% 2
East of England -3 3 - - 10
East Midlands +10 2 - - 4
North East -11 1 - - 1
Support Technician
UK

Support Technician Skill Set
Top 30 Related IT Skills in England

For the 6 months to 25 February 2017, Support Technician contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region featuring Support Technician in the job title.

1 68 (53.54%) Windows
2 44 (34.65%) Active Directory
3 39 (30.71%) Microsoft
4 30 (23.62%) MS Office
5 29 (22.83%) Windows 7
6 18 (14.17%) MS Excel
7 17 (13.39%) ITIL
8 16 (12.60%) HP
9 15 (11.81%) Apple
10 13 (10.24%) Security Cleared
10 13 (10.24%) Windows Server 2008
11 12 (9.45%) Smartphone
11 12 (9.45%) Office 365
12 11 (8.66%) Windows Server 2012
12 11 (8.66%) Apple iOS
12 11 (8.66%) Android
12 11 (8.66%) Back Office
12 11 (8.66%) Linux
12 11 (8.66%) DBS Check
13 10 (7.87%) LAN
13 10 (7.87%) WAN
13 10 (7.87%) Internet
13 10 (7.87%) SC Cleared
13 10 (7.87%) Windows 10
14 9 (7.09%) NHS
14 9 (7.09%) TCP/IP
14 9 (7.09%) Cisco
14 9 (7.09%) SQL
14 9 (7.09%) VMware
15 8 (6.30%) Finance

Support Technician Skill Set
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (5.51%) MS Exchange
2 5 (3.94%) Skype for Business
3 3 (2.36%) Oracle SOA Suite
4 2 (1.57%) Apache
4 2 (1.57%) Exchange Server 2010
4 2 (1.57%) SharePoint
4 2 (1.57%) Tomcat
5 1 (0.79%) IBM Domino
5 1 (0.79%) Moodle
5 1 (0.79%) Oracle Self-Service HR
5 1 (0.79%) Oracle Workflow
Applications
1 30 (23.62%) MS Office
2 18 (14.17%) MS Excel
3 3 (2.36%) Spreadsheet
4 1 (0.79%) Adobe Illustrator
4 1 (0.79%) InDesign
4 1 (0.79%) MS PowerPoint
4 1 (0.79%) SOLIDWORKS
Business Applications
1 3 (2.36%) Oracle BPM
2 1 (0.79%) Dynamics NAV
2 1 (0.79%) Oracle HRMS
Cloud Services
1 12 (9.45%) Office 365
2 3 (2.36%) Microsoft Azure
3 2 (1.57%) IaaS
4 1 (0.79%) Adobe Creative Cloud
4 1 (0.79%) Amazon AWS
4 1 (0.79%) Google Drive
Communications & Networking
1 10 (7.87%) Internet
1 10 (7.87%) LAN
1 10 (7.87%) WAN
2 9 (7.09%) TCP/IP
3 7 (5.51%) DNS
4 6 (4.72%) Firewall
5 5 (3.94%) DHCP
5 5 (3.94%) Skype
6 4 (3.15%) Broadband
6 4 (3.15%) ISDN
6 4 (3.15%) SAN
6 4 (3.15%) VoIP
6 4 (3.15%) Wireless
7 3 (2.36%) IP Telephony
7 3 (2.36%) VPN
7 3 (2.36%) Wi-Fi
8 2 (1.57%) IMAP
8 2 (1.57%) Intranet
8 2 (1.57%) Network Security
8 2 (1.57%) Remote Desktop
Database & Business Intelligence
1 3 (2.36%) Hadoop
1 3 (2.36%) Oracle Database
1 3 (2.36%) PostgreSQL
2 2 (1.57%) MS Access
3 1 (0.79%) MongoDB
3 1 (0.79%) Oracle Discoverer
3 1 (0.79%) SQL Server
Development Applications
1 3 (2.36%) Jenkins
1 3 (2.36%) JIRA
2 2 (1.57%) Git (software)
General
1 11 (8.66%) Back Office
2 8 (6.30%) Finance
3 4 (3.15%) Law
3 4 (3.15%) Legal
4 2 (1.57%) Military
4 2 (1.57%) Pharmaceutical
4 2 (1.57%) Retail
4 2 (1.57%) Telecoms
5 1 (0.79%) Aerospace
5 1 (0.79%) Banking
5 1 (0.79%) Financial Institution
5 1 (0.79%) Marketing
5 1 (0.79%) Multimedia
Libraries, Frameworks & Software Standards
1 3 (2.36%) ActiveMQ
2 2 (1.57%) J2EE
2 2 (1.57%) Middleware
3 1 (0.79%) XML
Miscellaneous
1 12 (9.45%) Smartphone
2 9 (7.09%) NHS
3 7 (5.51%) Video Conferencing
4 6 (4.72%) Analytical Skills
5 5 (3.94%) Driving Licence
6 3 (2.36%) Fat Client
6 3 (2.36%) iPhone
6 3 (2.36%) Thin Client
7 2 (1.57%) Blackberry
7 2 (1.57%) CCTV
7 2 (1.57%) CESG
7 2 (1.57%) Client/Server
7 2 (1.57%) e-Health
7 2 (1.57%) iPad
7 2 (1.57%) Streaming Video
8 1 (0.79%) Computer Science
8 1 (0.79%) Data Centre
8 1 (0.79%) e-Learning
8 1 (0.79%) EPoS
8 1 (0.79%) Virtual Team
Operating Systems
1 68 (53.54%) Windows
2 29 (22.83%) Windows 7
3 13 (10.24%) Windows Server 2008
4 11 (8.66%) Android
4 11 (8.66%) Apple iOS
4 11 (8.66%) Linux
4 11 (8.66%) Windows Server 2012
5 10 (7.87%) Windows 10
6 8 (6.30%) Windows Server
6 8 (6.30%) Windows XP
7 6 (4.72%) Mac OS
7 6 (4.72%) Windows 8
8 5 (3.94%) Unix
9 4 (3.15%) Mac OS X
10 2 (1.57%) Windows Server 2003
11 1 (0.79%) CentOS
11 1 (0.79%) Ubuntu
11 1 (0.79%) Windows 2000
11 1 (0.79%) Windows Vista
Processes & Methodologies
1 17 (13.39%) ITIL
2 8 (6.30%) Service Management
3 7 (5.51%) Data Protection
3 7 (5.51%) Migration
3 7 (5.51%) Service Delivery
4 6 (4.72%) Time Management
5 5 (3.94%) Network Management
5 5 (3.94%) SOA
6 4 (3.15%) Office Automation
7 3 (2.36%) Asset Management
7 3 (2.36%) Change Management
7 3 (2.36%) DevOps
7 3 (2.36%) Information Security
7 3 (2.36%) Network Design
8 2 (1.57%) Continuous Improvement
8 2 (1.57%) Data Migration
8 2 (1.57%) Incident Management
8 2 (1.57%) Network Monitoring
8 2 (1.57%) Protective Monitoring
8 2 (1.57%) Statistics
Programming Languages
1 9 (7.09%) SQL
2 3 (2.36%) PowerShell
3 1 (0.79%) PHP
3 1 (0.79%) PL/SQL
3 1 (0.79%) VBA
Qualifications
1 13 (10.24%) Security Cleared
2 11 (8.66%) DBS Check
3 10 (7.87%) SC Cleared
4 4 (3.15%) BPSS Clearance
4 4 (3.15%) CCNA
4 4 (3.15%) Cisco Certification
4 4 (3.15%) Degree
5 3 (2.36%) MCSE
5 3 (2.36%) Microsoft Certification
6 2 (1.57%) DV Cleared
7 1 (0.79%) ECDL
7 1 (0.79%) ITIL Certification
7 1 (0.79%) MCP
Quality Assurance & Compliance
1 8 (6.30%) SLA
2 2 (1.57%) JSP 440
3 1 (0.79%) Data Quality
3 1 (0.79%) Disclosure Scotland
System Software
1 44 (34.65%) Active Directory
2 7 (5.51%) VMware Infrastructure
3 2 (1.57%) Dovecot
3 2 (1.57%) Hyper-V
3 2 (1.57%) Postfix
3 2 (1.57%) Samba
3 2 (1.57%) Virtual Machines
3 2 (1.57%) VMware ESXi
3 2 (1.57%) VMware Server
3 2 (1.57%) vSphere
4 1 (0.79%) BitLocker
4 1 (0.79%) Virtual Desktop
4 1 (0.79%) Virtual Servers
Systems Management
1 6 (4.72%) SCCM
2 4 (3.15%) SCOM
3 3 (2.36%) Ambari
3 3 (2.36%) Puppet
3 3 (2.36%) ZABBIX
4 2 (1.57%) Grafana
4 2 (1.57%) Microsoft Data Protection Manager
4 2 (1.57%) Nagios
4 2 (1.57%) SmoothWall
5 1 (0.79%) McAfee ePO
5 1 (0.79%) NetBackup
5 1 (0.79%) SCDPM
5 1 (0.79%) SCSM
5 1 (0.79%) SCVMM
5 1 (0.79%) ServiceCenter
5 1 (0.79%) ZENworks
Vendors
1 39 (30.71%) Microsoft
2 16 (12.60%) HP
3 15 (11.81%) Apple
4 9 (7.09%) Cisco
4 9 (7.09%) VMware
5 5 (3.94%) Citrix
5 5 (3.94%) Dell
5 5 (3.94%) Google
5 5 (3.94%) Remedy
6 4 (3.15%) Oracle
7 3 (2.36%) Sophos
7 3 (2.36%) Veeam
8 2 (1.57%) 3PAR
8 2 (1.57%) Adobe
8 2 (1.57%) Juniper
8 2 (1.57%) NetApp
8 2 (1.57%) Splunk
8 2 (1.57%) Veritas
9 1 (0.79%) Compaq
9 1 (0.79%) IBM