Support Technician Contracts in England

Support Technician
UK > England

The median Support Technician daily rate in England is £200 according to job vacancies posted during the 6 months to 14 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 441 521 640
Rank change year-on-year +80 +119 -38
Contract jobs requiring a Support Technician 92 126 126
As % of all contract jobs advertised in England 0.25% 0.26% 0.18%
As % of the Job Titles category 0.27% 0.27% 0.19%
Number of daily rates quoted 51 90 74
10th Percentile £126 £129 £135
25th Percentile £143 £139 £158
Median daily rate (50th Percentile) £200 £200 £171
Median % change year-on-year - +16.79% -2.14%
75th Percentile £225 £219 £195
90th Percentile £260 £251 £240
UK median daily rate £200 £190 £175
% change year-on-year +5.26% +8.57% +11.11%
Number of hourly rates quoted 22 13 16
10th Percentile £7.43 £15.28 £13.61
25th Percentile £8.31 £15.50 £15.94
Median hourly rate £11.50 £19.00 £19.50
Median % change year-on-year -39.47% -2.56% +20.93%
75th Percentile £15.91 £21.00 £21.32
90th Percentile £16.00 £25.07 £33.75
UK median hourly rate £11.50 £19.00 £19.50
% change year-on-year -39.47% -2.56% +26.13%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 33,813 46,135 67,590
% of contract IT jobs with a recognized job title 92.72% 94.65% 95.47%
Number of daily rates quoted 22,418 32,774 48,161
10th Percentile £281 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +7.69%
75th Percentile £645 £663 £644
90th Percentile £750 £760 £743
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.01%
Number of hourly rates quoted 2,438 1,361 1,875
10th Percentile £12.87 £14.52 £12.50
25th Percentile £16.30 £20.00 £15.52
Median hourly rate £37.18 £45.00 £23.00
Median % change year-on-year -17.38% +95.65% +4.03%
75th Percentile £61.30 £65.02 £48.75
90th Percentile £73.75 £77.00 £63.75
UK median hourly rate £37.18 £45.00 £23.91
% change year-on-year -17.38% +88.21% +6.27%

Support Technician
Job Vacancy Trend in England

Job postings that featured Support Technician in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Support Technician in England

Support Technician
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Support Technician in England.

Daily rate trend for Support Technician in England

Support Technician
Daily Rate Histogram in England

Daily rate distribution for jobs citing Support Technician in England over the 6 months to 14 May 2024.

Daily rate histogram for Support Technician in England

Support Technician
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Support Technician in England.

Hourly rate trend for Support Technician in England

Support Technician
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Support Technician in England over the 6 months to 14 May 2024.

Hourly rate histogram for Support Technician in England

Support Technician
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Technician within the England region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
South East +18 36 £200 -2.44% 39
North of England +41 22 £150 -14.29% 38
London +56 15 £165 -25.84% 17
North West +35 10 £151 -6.92% 18
Midlands +25 10 £200 +36.75% 21
West Midlands +27 6 £213 - 7
Yorkshire +25 6 £150 -33.33% 15
North East +17 6 - - 5
East of England +12 5 £200 +6.67% 18
South West -5 5 £221 +60.91% 16
East Midlands +12 3 £160 +9.40% 14
Support Technician
UK

Support Technician Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 14 May 2024, Support Technician contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Support Technician in the job title.

1 50 (54.35%) Windows
2 41 (44.57%) Microsoft
3 35 (38.04%) Active Directory
4 31 (33.70%) Microsoft 365
5 30 (32.61%) Problem-Solving
6 25 (27.17%) Social Skills
7 18 (19.57%) Windows 10
8 17 (18.48%) Microsoft Office
9 13 (14.13%) SCCM
9 13 (14.13%) Security Cleared
9 13 (14.13%) Microsoft Intune
9 13 (14.13%) Customer Service
10 10 (10.87%) Wireless
11 9 (9.78%) Linux
11 9 (9.78%) Android
11 9 (9.78%) iPhone
12 8 (8.70%) SC Cleared
12 8 (8.70%) MobileIron
12 8 (8.70%) Analytical Skills
12 8 (8.70%) Windows Server
13 7 (7.61%) Driving Licence
13 7 (7.61%) Azure
13 7 (7.61%) Microsoft Exchange
13 7 (7.61%) SLA
13 7 (7.61%) Mathematics
14 6 (6.52%) Network Security
14 6 (6.52%) Time Management
14 6 (6.52%) Video Conferencing
14 6 (6.52%) Smartphone
14 6 (6.52%) Cisco

Support Technician Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (7.61%) Microsoft Exchange
2 3 (3.26%) SharePoint
3 2 (2.17%) IBM Domino
Applications
1 17 (18.48%) Microsoft Office
2 4 (4.35%) Microsoft Excel
3 3 (3.26%) Microsoft PowerPoint
4 1 (1.09%) Acrobat
Business Applications
1 1 (1.09%) Remedy ITSM
Cloud Services
1 31 (33.70%) Microsoft 365
2 7 (7.61%) Azure
3 2 (2.17%) Entra ID
3 2 (2.17%) Google Workspace
3 2 (2.17%) OneDrive
4 1 (1.09%) Google Sheets
4 1 (1.09%) Mimecast
4 1 (1.09%) Power Platform
4 1 (1.09%) PowerApps
4 1 (1.09%) SaaS
4 1 (1.09%) Slack
Communications & Networking
1 10 (10.87%) Wireless
2 6 (6.52%) LAN
2 6 (6.52%) Network Security
2 6 (6.52%) WAN
3 4 (4.35%) Cisco IOS
3 4 (4.35%) VoIP
4 3 (3.26%) TCP/IP
5 2 (2.17%) DHCP
5 2 (2.17%) DNS
5 2 (2.17%) SNMP
6 1 (1.09%) HTTP
6 1 (1.09%) HTTPS
6 1 (1.09%) IPsec
6 1 (1.09%) MPLS
6 1 (1.09%) PBX
6 1 (1.09%) PSTN
6 1 (1.09%) SSH
6 1 (1.09%) SSL
6 1 (1.09%) VPN
6 1 (1.09%) Wi-Fi
Development Applications
1 1 (1.09%) JIRA
1 1 (1.09%) MSI
General
1 25 (27.17%) Social Skills
2 8 (8.70%) Analytical Skills
3 5 (5.43%) Manufacturing
4 4 (4.35%) Public Sector
5 3 (3.26%) Aviation
6 2 (2.17%) Automotive
6 2 (2.17%) Electronics
6 2 (2.17%) Inclusion and Diversity
6 2 (2.17%) Telecoms
7 1 (1.09%) Documentation Skills
7 1 (1.09%) Finance
7 1 (1.09%) Marketing
7 1 (1.09%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.09%) LDAP
1 1 (1.09%) Software Packaging
1 1 (1.09%) X-Windows
Miscellaneous
1 9 (9.78%) iPhone
2 7 (7.61%) Driving Licence
3 6 (6.52%) Smartphone
3 6 (6.52%) Video Conferencing
4 5 (5.43%) Self-Motivation
5 4 (4.35%) Onboarding
5 4 (4.35%) Video Editing
6 2 (2.17%) EPoS
6 2 (2.17%) Learning Management System
6 2 (2.17%) Management Information System
7 1 (1.09%) BYOD
7 1 (1.09%) Enterprise Software
7 1 (1.09%) iPad
7 1 (1.09%) PDA
7 1 (1.09%) Replication
Operating Systems
1 50 (54.35%) Windows
2 18 (19.57%) Windows 10
3 9 (9.78%) Android
3 9 (9.78%) Linux
4 8 (8.70%) Windows Server
5 5 (5.43%) Mac OS
6 3 (3.26%) Apple iOS
7 2 (2.17%) Windows 7
8 1 (1.09%) Mac OS X
8 1 (1.09%) Ubuntu
8 1 (1.09%) Windows Server 2003
8 1 (1.09%) Windows Server 2008
8 1 (1.09%) Windows Server 2012
8 1 (1.09%) Windows XP
Processes & Methodologies
1 30 (32.61%) Problem-Solving
2 13 (14.13%) Customer Service
3 7 (7.61%) Mathematics
4 6 (6.52%) Office Automation
4 6 (6.52%) Time Management
5 5 (5.43%) Asset Management
5 5 (5.43%) ITIL
6 4 (4.35%) Information Security
6 4 (4.35%) Mobile Device Management
6 4 (4.35%) Service Delivery
7 3 (3.26%) Agile
7 3 (3.26%) Decision-Making
7 3 (3.26%) Logistics
7 3 (3.26%) Root Cause Analysis
8 2 (2.17%) Computer Science
8 2 (2.17%) Continuous Delivery
8 2 (2.17%) DevOps
8 2 (2.17%) Vulnerability Scanning
9 1 (1.09%) Malware Detection/Protection
9 1 (1.09%) Ticket Management
Programming Languages
1 1 (1.09%) PowerShell
Qualifications
1 13 (14.13%) Security Cleared
2 8 (8.70%) SC Cleared
3 5 (5.43%) DBS Check
3 5 (5.43%) Degree
4 2 (2.17%) DV Cleared
5 1 (1.09%) Computer Science Degree
5 1 (1.09%) HNC
5 1 (1.09%) ITIL Certification
5 1 (1.09%) MCDST
5 1 (1.09%) MCP
5 1 (1.09%) Microsoft Certification
Quality Assurance & Compliance
1 7 (7.61%) SLA
2 3 (3.26%) Disclosure Scotland
3 1 (1.09%) Cyber Essentials
3 1 (1.09%) ISO/IEC 27001
System Software
1 35 (38.04%) Active Directory
2 1 (1.09%) NFS
2 1 (1.09%) Terminal Server
2 1 (1.09%) Virtual Machines
2 1 (1.09%) VMware Infrastructure
Systems Management
1 13 (14.13%) Microsoft Intune
1 13 (14.13%) SCCM
2 2 (2.17%) Jamf Pro
3 1 (1.09%) vCenter Server
Vendors
1 41 (44.57%) Microsoft
2 8 (8.70%) MobileIron
3 6 (6.52%) Apple
3 6 (6.52%) Cisco
4 5 (5.43%) Citrix
5 4 (4.35%) Polycom
5 4 (4.35%) SAP
6 3 (3.26%) Ariba
6 3 (3.26%) Google
6 3 (3.26%) ServiceNow
7 2 (2.17%) Dell
7 2 (2.17%) HP
7 2 (2.17%) Lotus
7 2 (2.17%) VMware
8 1 (1.09%) Adobe
8 1 (1.09%) Intel
8 1 (1.09%) NETGEAR
8 1 (1.09%) Peregrine
8 1 (1.09%) SolarWinds
8 1 (1.09%) Veeam