The first table below looks at the demand for the Systems Support role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Systems Support in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Systems Support
Rank 94 105 93
Rank change year-on-year
+11 -12
Contract jobs requiring a Systems Support 2 4 1
As % of all contract IT jobs located in the West Midlands 0.119% 0.178% 0.054%
As % of the Job Titles category 0.129% 0.192% 0.058%
Number of daily rates quoted 2 3 1
Average daily rate £168 £180 £283
Average daily rate % change year-on-year
-6.94% -36.28%
UK excluding London average daily rate £275 £219 £289
% change year-on-year
+25.71% -24.24%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate £15.88 £18.75 £15.00
% change year-on-year
-15.33% +25.00%
All Job Titles
West Midlands
Contract IT job ads with a match in the
Job Titles category
1553 2082 1724
As % of all contract IT jobs located in the West Midlands 92.39% 92.66% 92.64%
Number of daily rates quoted 698 950 786
Average daily rate £325 £325 £338
Average daily rate % change year-on-year
- -3.70%
90% offered a daily rate of more than £215 £218 £200
10% offered a daily rate of more than £475 £463 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 132 170 142
Average hourly rate £20.00 £16.10 £18.00
Average hourly rate % change year-on-year
+24.22% -10.55%
90% offered a hourly rate of more than £10.00 £10.00 £10.25
10% offered a hourly rate of more than £37.80 £33.00 £35.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Systems Support
England

Systems Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Systems Support across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands Systems Support Jobs Demand Trend

Systems Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Systems Support across the West Midlands region.

West Midlands Systems Support Daily Rate Trend

Systems Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Systems Support across the West Midlands region.

West Midlands Systems Support Hourly Rate Trend

Systems Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Systems Support within the West Midlands region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Worcestershire - 2 £168 -
Systems Support
England

Systems Support
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the West Midlands region that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title.

1 14 (58.33%) Windows
2 13 (54.17%) LAN
2 13 (54.17%) TCP/IP
3 11 (45.83%) WAN
4 10 (41.67%) Oracle
5 9 (37.50%) ITIL
5 9 (37.50%) Active Directory
5 9 (37.50%) VMware
6 8 (33.33%) Windows Server 2008
6 8 (33.33%) xDSL
6 8 (33.33%) MS Exchange
6 8 (33.33%) Terminal Services
6 8 (33.33%) Windows Server 2003
6 8 (33.33%) DHCP
6 8 (33.33%) DNS
7 7 (29.17%) SAN
8 5 (20.83%) Service Management
8 5 (20.83%) Firewall
8 5 (20.83%) Red Hat Enterprise Linux
8 5 (20.83%) NAS
8 5 (20.83%) Red Hat
8 5 (20.83%) Microsoft
8 5 (20.83%) Cisco
8 5 (20.83%) MySQL
8 5 (20.83%) UNIX
8 5 (20.83%) Linux
9 4 (16.67%) SQL Server
9 4 (16.67%) MS Excel
9 4 (16.67%) SLA
9 4 (16.67%) Finance

Systems Support
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the West Midlands region that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 8 (33.33%) MS Exchange
Applications
1 4 (16.67%) MS Excel
Business Applications
1 1 (4.167%) Oracle 11i
Communications & Networking
1 13 (54.17%) LAN
1 13 (54.17%) TCP/IP
2 11 (45.83%) WAN
3 8 (33.33%) xDSL
3 8 (33.33%) DHCP
3 8 (33.33%) DNS
4 7 (29.17%) SAN
5 5 (20.83%) Firewall
5 5 (20.83%) NAS
6 2 (8.333%) WLAN
Database & Business Intelligence
1 5 (20.83%) MySQL
2 4 (16.67%) SQL Server
General
1 4 (16.67%) Finance
1 4 (16.67%) Manufacturing
2 1 (4.167%) Banking
2 1 (4.167%) Retail
Operating Systems
1 14 (58.33%) Windows
2 8 (33.33%) Windows Server 2008
2 8 (33.33%) Windows Server 2003
3 5 (20.83%) Red Hat Enterprise Linux
3 5 (20.83%) UNIX
3 5 (20.83%) Linux
4 1 (4.167%) AIX
4 1 (4.167%) HPUX
Processes & Methodologies
1 9 (37.50%) ITIL
2 5 (20.83%) Service Management
3 4 (16.67%) Service Delivery
3 4 (16.67%) Change Management
3 4 (16.67%) Resource Management
Programming Languages
1 1 (4.167%) Shell Script
Quality Assurance & Compliance
1 4 (16.67%) SLA
System Software
1 9 (37.50%) Active Directory
2 8 (33.33%) Terminal Services
3 2 (8.333%) VMware Server
4 1 (4.167%) VMware Infrastructure
Systems Management
1 1 (4.167%) Tivoli Storage Manager
Vendors
1 10 (41.67%) Oracle
2 9 (37.50%) VMware
3 5 (20.83%) Red Hat
3 5 (20.83%) Microsoft
3 5 (20.83%) Cisco
4 1 (4.167%) IBM
4 1 (4.167%) HP