The table below looks at the statistics for the Systems Support role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Systems Support in their job title over the 3 months to 16 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
16 Sep 2014
Same period 2013 Same period 2012
Systems Support
Rank 115 97 109
Rank change year-on-year
-18 +12
Contract jobs requiring a Systems Support 7 6 5
As % of all contract IT jobs located in the West Midlands 0.27% 0.28% 0.22%
As % of the Job Titles category 0.30% 0.31% 0.23%
Number of daily rates quoted 3 3 3
Average daily rate
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£320 £288 £220
Average daily rate % change year-on-year
+11.30% +30.68%
UK excluding London average daily rate £300 £350 £260
% change year-on-year
-14.28% +34.61%
Number of hourly rates quoted 3 1 2
Average hourly rate £37.80 £13.75 £18.88
Average hourly rate % change year-on-year
+174.90% -27.15%
UK excluding London average hourly rate £22.50 £16.00 £17.50
% change year-on-year
+40.62% -8.57%
Systems Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2334 1953 2157
As % of all contract IT jobs located in the West Midlands 90.82% 92.21% 92.81%
Number of daily rates quoted 1178 1031 1065
Average daily rate £350 £330 £325
Average daily rate % change year-on-year
+6.06% +1.53%
90% offered a daily rate of more than £210 £210 £200
10% offered a daily rate of more than £488 £450 £450
UK excluding London average daily rate £358 £350 £342
% change year-on-year
+2.14% +2.33%
Number of hourly rates quoted 164 141 150
Average hourly rate £17.00 £15.00 £22.50
Average hourly rate % change year-on-year
+13.33% -33.33%
90% offered a hourly rate of more than £9.50 £10.00 £12.25
10% offered a hourly rate of more than £37.80 £32.80 £37.50
UK excluding London average hourly rate £16.50 £16.50 £18.00
% change year-on-year
- -8.33%

Systems Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Systems Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Systems Support Jobs Demand Trend in the West Midlands

Systems Support
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Systems Support across the West Midlands region.

Systems Support Daily Rate Trend in the West Midlands

Systems Support
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Systems Support across the West Midlands region.

Systems Support Hourly Rate Trend in the West Midlands

Systems Support
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Systems Support within the West Midlands region over the 3 months to 16 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -5 4 £320 +8.93% 1
Coventry - 2 - -
West Bromwich - - - -
Staffordshire - - - -
Worcestershire - - - -
Systems Support
England

Systems Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 16 September 2014, IT contractor jobs across the West Midlands region that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title.

1 7 (77.78%) Windows
2 4 (44.44%) MS Exchange
2 4 (44.44%) VMware
2 4 (44.44%) Exchange Server 2010
3 3 (33.33%) Backup Exec
3 3 (33.33%) PLM
3 3 (33.33%) Automotive
3 3 (33.33%) Windows XP
3 3 (33.33%) Microsoft
3 3 (33.33%) Microsoft Certification
3 3 (33.33%) SAN
3 3 (33.33%) Windows Server 2003
4 2 (22.22%) Symantec
4 2 (22.22%) Apple
4 2 (22.22%) Juniper
4 2 (22.22%) UNIX
4 2 (22.22%) DHCP
4 2 (22.22%) DNS
4 2 (22.22%) HP
4 2 (22.22%) EMC
4 2 (22.22%) Citrix
4 2 (22.22%) Validation
4 2 (22.22%) Wireless
4 2 (22.22%) ENOVIA
4 2 (22.22%) MCITP
4 2 (22.22%) Exchange Server 2003
4 2 (22.22%) Exchange Server 2007
4 2 (22.22%) Root Cause Analysis
4 2 (22.22%) VMware Infrastructure
4 2 (22.22%) Windows Server 2008

Systems Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 16 September 2014, IT contractor jobs across the West Midlands region that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (44.44%) MS Exchange
1 4 (44.44%) Exchange Server 2010
2 2 (22.22%) Exchange Server 2003
2 2 (22.22%) Exchange Server 2007
Business Applications
1 2 (22.22%) ENOVIA
Communications & Networking
1 3 (33.33%) SAN
2 2 (22.22%) Wireless
2 2 (22.22%) DHCP
2 2 (22.22%) DNS
3 1 (11.11%) VoIP
3 1 (11.11%) WAN
3 1 (11.11%) Firewall
General
1 3 (33.33%) Automotive
2 1 (11.11%) Manufacturing
2 1 (11.11%) Back Office
2 1 (11.11%) Electronics
Miscellaneous
1 1 (11.11%) Management Information System
Operating Systems
1 7 (77.78%) Windows
2 3 (33.33%) Windows XP
2 3 (33.33%) Windows Server 2003
3 2 (22.22%) Windows Server 2008
3 2 (22.22%) Windows 7
3 2 (22.22%) UNIX
4 1 (11.11%) Linux
Processes & Methodologies
1 3 (33.33%) PLM
2 2 (22.22%) Root Cause Analysis
2 2 (22.22%) Validation
3 1 (11.11%) Infrastructure Management
3 1 (11.11%) Data Protection
3 1 (11.11%) ERP
3 1 (11.11%) Disaster Recovery
Programming Languages
1 1 (11.11%) SQL
Qualifications
1 3 (33.33%) Microsoft Certification
2 2 (22.22%) MCITP
3 1 (11.11%) Security Cleared
3 1 (11.11%) MCSE
3 1 (11.11%) MCSA
3 1 (11.11%) CCNA
3 1 (11.11%) Cisco Certification
System Software
1 2 (22.22%) VMware Infrastructure
1 2 (22.22%) Hyper-V
1 2 (22.22%) XenApp
2 1 (11.11%) Active Directory
Systems Management
1 3 (33.33%) Backup Exec
2 1 (11.11%) SCCM
Vendors
1 4 (44.44%) VMware
2 3 (33.33%) Microsoft
3 2 (22.22%) HP
3 2 (22.22%) EMC
3 2 (22.22%) Citrix
3 2 (22.22%) Juniper
3 2 (22.22%) Apple
3 2 (22.22%) Symantec
3 2 (22.22%) Meru Networks
4 1 (11.11%) SAP
4 1 (11.11%) Cincom