The table below looks at the statistics for the Systems Support role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Systems Support in their job title over the 3 months to 27 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Aug 2015
Same period 2014 Same period 2013
Systems Support
Rank 202 197 187
Rank change year-on-year
-5 -10
Permanent jobs requiring a Systems Support 15 15 24
As % of all permanent IT jobs located in the West Midlands 0.27% 0.27% 0.44%
As % of the Job Titles category 0.29% 0.29% 0.46%
Number of salaries quoted 14 11 11
Average salary £24,500 £31,500 £30,500
Average salary % change year-on-year
-22.22% +3.27%
90% offered a salary of more than £20,900 £27,500 £23,700
10% offered a salary of more than £36,750 £38,500 £37,250
UK excluding London average salary £33,000 £30,000 £30,500
% change year-on-year
+10.00% -1.63%
Systems Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
West Midlands
Permanent IT job ads with a match in the
Job Titles category
5201 5215 5229
As % of all permanent IT jobs located in the West Midlands 93.75% 95.44% 94.81%
Number of salaries quoted 4316 4323 4441
Average salary £40,000 £40,000 £37,500
Average salary % change year-on-year
- +6.66%
90% offered a salary of more than £25,000 £25,000 £24,000
10% offered a salary of more than £60,000 £57,500 £62,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Systems Support
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of permanent IT jobs citing Systems Support in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Systems Support Jobs Demand Trend in the West Midlands

Systems Support
Salary Trend in the West Midlands

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Systems Support across the West Midlands region.

Systems Support Salary Trend in the West Midlands

Systems Support
Salary Histogram in the West Midlands

This chart provides a salary histogram for IT jobs citing Systems Support across the West Midlands region over the 3 months to 27 August 2015.

Systems Support Salary Histogram in the West Midlands

Systems Support
Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Systems Support within the West Midlands region over the 3 months to 27 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wolverhampton - 5 £23,000 -
Staffordshire +9 3 £29,250 -24.02%
Birmingham +11 2 £20,000 -28.57%
Coventry -14 2 £37,500 +15.75%
Warwickshire - 2 £26,320 -
Systems Support
England

Systems Support
Top 30 Related IT Skills in the West Midlands

For the 6 months to 27 August 2015, IT jobs across the West Midlands region that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Systems Support in their job title.

1 18 (51.43%) Microsoft
2 16 (45.71%) Windows
3 11 (31.43%) Windows 7
4 10 (28.57%) Use Case
4 10 (28.57%) SCOM
4 10 (28.57%) Linux
4 10 (28.57%) MS Office
5 9 (25.71%) Windows XP
5 9 (25.71%) Web Design
6 8 (22.86%) Retail
6 8 (22.86%) ITIL
6 8 (22.86%) Wireless
6 8 (22.86%) Front Office
6 8 (22.86%) Active Directory
7 6 (17.14%) Citrix
7 6 (17.14%) MS Exchange
8 5 (14.29%) SharePoint
8 5 (14.29%) Firewall
9 4 (11.43%) Hyper-V
9 4 (11.43%) MS Excel
9 4 (11.43%) LAN
9 4 (11.43%) WAN
9 4 (11.43%) TCP/IP
10 3 (8.57%) SQL
10 3 (8.57%) SQL Server
10 3 (8.57%) Office 365
11 2 (5.71%) Exchange Server 2010
11 2 (5.71%) SCCM
11 2 (5.71%) Windows Server 2008
11 2 (5.71%) Kalman Filter

Systems Support
Top Related IT Skills in the West Midlands by Category

For the 6 months to 27 August 2015, IT jobs across the West Midlands region that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (17.14%) MS Exchange
2 5 (14.29%) SharePoint
3 2 (5.71%) Exchange Server 2010
4 1 (2.86%) IIS
4 1 (2.86%) SAS
4 1 (2.86%) Exchange Server 2003
4 1 (2.86%) Lync
Applications
1 10 (28.57%) MS Office
2 4 (11.43%) MS Excel
3 1 (2.86%) MS Project
Business Applications
1 1 (2.86%) ResourceLink
1 1 (2.86%) Oracle EBS R12
Cloud Services
1 3 (8.57%) Office 365
2 1 (2.86%) OneDrive
2 1 (2.86%) Azure Active Directory
2 1 (2.86%) Microsoft Azure
Communications & Networking
1 8 (22.86%) Wireless
2 5 (14.29%) Firewall
3 4 (11.43%) LAN
3 4 (11.43%) WAN
3 4 (11.43%) TCP/IP
4 2 (5.71%) DNS
5 1 (2.86%) SAN
5 1 (2.86%) Intranet
5 1 (2.86%) DHCP
Database & Business Intelligence
1 3 (8.57%) SQL Server
2 2 (5.71%) SQL Server Integration Services
3 1 (2.86%) Crystal Reports
3 1 (2.86%) MS Access
3 1 (2.86%) Data Warehouse
3 1 (2.86%) SQL Server Reporting Services
Development Applications
1 1 (2.86%) Visual Studio
1 1 (2.86%) SQL Server Management Studio (SSMS)
General
1 8 (22.86%) Front Office
1 8 (22.86%) Retail
2 2 (5.71%) Finance
3 1 (2.86%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (2.86%) HTML
1 1 (2.86%) .NET
1 1 (2.86%) ASP.NET
1 1 (2.86%) EDI
1 1 (2.86%) MDX
1 1 (2.86%) ASP.NET 2.0
Miscellaneous
1 1 (2.86%) Thin Client
1 1 (2.86%) Fat Client
1 1 (2.86%) Analytical Skills
Operating Systems
1 16 (45.71%) Windows
2 11 (31.43%) Windows 7
3 10 (28.57%) Linux
4 9 (25.71%) Windows XP
5 2 (5.71%) Windows Server 2003
5 2 (5.71%) Windows Server 2008
6 1 (2.86%) Windows 8
6 1 (2.86%) Windows Server 2012
Processes & Methodologies
1 10 (28.57%) Use Case
2 9 (25.71%) Web Design
3 8 (22.86%) ITIL
4 2 (5.71%) ERP
4 2 (5.71%) Project Management
4 2 (5.71%) Migration
4 2 (5.71%) Time Management
4 2 (5.71%) Kalman Filter
5 1 (2.86%) Server Building
5 1 (2.86%) SDLC
5 1 (2.86%) Data Migration
5 1 (2.86%) Performance Tuning
5 1 (2.86%) Test Scripting
5 1 (2.86%) Business Continuity
5 1 (2.86%) CRM
5 1 (2.86%) Project Planning
Programming Languages
1 3 (8.57%) SQL
2 2 (5.71%) VB
3 1 (2.86%) VB.NET
3 1 (2.86%) VBA
3 1 (2.86%) VB6
3 1 (2.86%) PowerShell
3 1 (2.86%) VBScript
Qualifications
1 2 (5.71%) Degree
2 1 (2.86%) HNC
2 1 (2.86%) MCSE
2 1 (2.86%) CCNA
2 1 (2.86%) Cisco Certification
2 1 (2.86%) Microsoft Certification
2 1 (2.86%) MCITP
System Software
1 8 (22.86%) Active Directory
2 4 (11.43%) Hyper-V
3 1 (2.86%) XenApp
3 1 (2.86%) vSphere
3 1 (2.86%) MetaFrame
3 1 (2.86%) Terminal Services
Systems Management
1 10 (28.57%) SCOM
2 2 (5.71%) SCCM
3 1 (2.86%) Windows Intune
3 1 (2.86%) ARCserve
3 1 (2.86%) WSUS
Vendors
1 18 (51.43%) Microsoft
2 6 (17.14%) Citrix
3 2 (5.71%) Sage
3 2 (5.71%) NEC
4 1 (2.86%) VMware
4 1 (2.86%) Northgate
4 1 (2.86%) Spiceworks
4 1 (2.86%) HP
4 1 (2.86%) Dell
4 1 (2.86%) Oracle
4 1 (2.86%) SAP
4 1 (2.86%) Pegasus
4 1 (2.86%) JD Edwards