The first table below looks at the demand for the Systems Support role in IT jobs advertised for the West Midlands region. Included is a guide to the average salaries offered in IT jobs that have cited Systems Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Systems Support
Rank 193 169 152
Rank change year-on-year
-24 -17
Permanent jobs requiring a Systems Support 14 20 18
As % of all permanent IT jobs located in the West Midlands 0.282% 0.444% 0.434%
As % of the Job Titles category 0.294% 0.463% 0.452%
Number of salaries quoted 12 18 17
Average salary £27,000 £32,500 £30,000
Average salary % change year-on-year
-16.92% +8.33%
UK excluding London average salary £30,000 £30,000 £30,000
All Job Titles
West Midlands
Permanent IT job ads with a match in the
Job Titles category
4760 4322 3982
As % of all permanent IT jobs located in the West Midlands 95.87% 95.98% 95.93%
Number of salaries quoted 3980 3784 3409
Average salary £37,500 £37,500 £37,500
90% offered a salary of more than £23,000 £25,000 £24,000
10% offered a salary of more than £55,000 £60,000 £57,500
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Systems Support
England

Systems Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Systems Support across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands Systems Support Jobs Demand Trend

Systems Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Systems Support across the West Midlands region.

West Midlands Systems Support Salary Trend

Systems Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Systems Support across the West Midlands region over the 3 months to 17 May 2013.

West Midlands Systems Support Salary Histogram

Systems Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Systems Support within the West Midlands region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Coventry -4 9 £27,000 -22.85%
Warwickshire +9 5 £27,000 -5.26%
Sutton Coldfield - 4 £27,000 -
Birmingham -32 2 £31,250 -6.71%
West Bromwich - 1 £30,000 -
Systems Support
England

Systems Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the West Midlands region that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Systems Support in their job title.

1 13 (44.83%) Microsoft
1 13 (44.83%) Active Directory
2 11 (37.93%) Windows
3 9 (31.03%) Retail
4 8 (27.59%) Change Management
4 8 (27.59%) SQL
5 7 (24.14%) Business Analysis
5 7 (24.14%) Software Testing
6 6 (20.69%) Time Management
7 5 (17.24%) Internet
7 5 (17.24%) ITIL
7 5 (17.24%) MS Excel
7 5 (17.24%) Learning Management System
7 5 (17.24%) Requirements Management
7 5 (17.24%) E-Learning
7 5 (17.24%) VMware
8 4 (13.79%) WebSphere
8 4 (13.79%) Windows 7
8 4 (13.79%) PBX
8 4 (13.79%) CCA
8 4 (13.79%) Citrix Certification
8 4 (13.79%) VPN
8 4 (13.79%) MCP
8 4 (13.79%) Linux
8 4 (13.79%) MCSE
8 4 (13.79%) Oracle
8 4 (13.79%) Microsoft Certification
9 3 (10.34%) Blackberry
9 3 (10.34%) Blackberry Enterprise Server
9 3 (10.34%) Service Management

Systems Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the West Midlands region that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (13.79%) WebSphere
2 2 (6.897%) Middleware
3 1 (3.448%) XML
Application Platforms
1 3 (10.34%) MS Exchange
1 3 (10.34%) Blackberry Enterprise Server
2 2 (6.897%) Tomcat
2 2 (6.897%) BizTalk Server
2 2 (6.897%) WebLogic
3 1 (3.448%) IIS
3 1 (3.448%) Exchange Server 2003
Applications
1 5 (17.24%) MS Excel
2 3 (10.34%) MS Office
3 1 (3.448%) MS Project
Business Applications
1 2 (6.897%) Agresso
1 2 (6.897%) Maximo
2 1 (3.448%) Dynamics NAV
2 1 (3.448%) Dynamics AX
2 1 (3.448%) Dynamics GP
Communications & Networking
1 5 (17.24%) Internet
2 4 (13.79%) VPN
2 4 (13.79%) PBX
3 2 (6.897%) VoIP
3 2 (6.897%) Wireless
3 2 (6.897%) DECT
4 1 (3.448%) IP Telephony
4 1 (3.448%) DHCP
4 1 (3.448%) TCP/IP
4 1 (3.448%) DNS
4 1 (3.448%) Firewall
Database & Business Intelligence
1 3 (10.34%) SQL Server
2 2 (6.897%) SQL Server 2008
3 1 (3.448%) SQL Server Reporting Services
3 1 (3.448%) SQL Server 2005
General
1 9 (31.03%) Retail
2 3 (10.34%) Finance
3 1 (3.448%) Manufacturing
3 1 (3.448%) Billing
Miscellaneous
1 5 (17.24%) E-Learning
1 5 (17.24%) Learning Management System
2 3 (10.34%) Blackberry
3 2 (6.897%) Mainframe
3 2 (6.897%) AS400
3 2 (6.897%) Replication
3 2 (6.897%) CMDB
3 2 (6.897%) iSeries
4 1 (3.448%) Management Information System
Operating Systems
1 11 (37.93%) Windows
2 4 (13.79%) Linux
2 4 (13.79%) Windows 7
3 3 (10.34%) UNIX
3 3 (10.34%) SUSE
3 3 (10.34%) Windows Server 2008
4 2 (6.897%) Windows XP
5 1 (3.448%) Windows Server 2003
Processes & Methodologies
1 8 (27.59%) Change Management
2 7 (24.14%) Business Analysis
2 7 (24.14%) Software Testing
3 6 (20.69%) Time Management
4 5 (17.24%) Requirements Management
4 5 (17.24%) ITIL
5 3 (10.34%) Integration Testing
5 3 (10.34%) Service Management
6 2 (6.897%) Service Delivery
6 2 (6.897%) Change Control
6 2 (6.897%) Test Scripting
6 2 (6.897%) PRINCE2
6 2 (6.897%) Business Intelligence
6 2 (6.897%) Configuration Management
6 2 (6.897%) Data Security
6 2 (6.897%) Logistics
7 1 (3.448%) Systems Analysis
Programming Languages
1 8 (27.59%) SQL
2 3 (10.34%) T-SQL
3 2 (6.897%) UniBasic
3 2 (6.897%) Java
4 1 (3.448%) PowerShell
4 1 (3.448%) VBA
Qualifications
1 4 (13.79%) MCP
1 4 (13.79%) MCSE
1 4 (13.79%) CCA
1 4 (13.79%) Citrix Certification
1 4 (13.79%) Microsoft Certification
2 2 (6.897%) Cisco Certification
2 2 (6.897%) CCNA
2 2 (6.897%) ISEB
3 1 (3.448%) MCITP
Quality Assurance & Compliance
1 2 (6.897%) Sarbanes-Oxley
System Software
1 13 (44.83%) Active Directory
2 2 (6.897%) Terminal Services
3 1 (3.448%) VMware Infrastructure
3 1 (3.448%) Hyper-V
Vendors
1 13 (44.83%) Microsoft
2 5 (17.24%) VMware
3 4 (13.79%) Oracle
4 2 (6.897%) Cognos
4 2 (6.897%) HP
5 1 (3.448%) NetApp
5 1 (3.448%) CODA
5 1 (3.448%) Sage
Coventry
MS Exchange, Blackberry Enterprise Server, Antivirus, malware prevention, laptop encryption, PBX, DECT, Mobile Carrier based and VOIP, HP Client Automation, enterprise infrastructure deployments Major blue chip client in...
Scope AT
Salary: £0 - £120,000+ per year
Posted: 13 May 2013
Birmingham, West Midlands
The details of responsibilities and duties would be based around the following key areas below.Key areas of responsibility:Maintenance and support of:*Dream and other key financial...
Hudson
Salary: £25000 - £45000 per annum + Benefits
Posted: 15 May 2013