The table below looks at the statistics for Contact Management skills in IT contracts advertised for the West Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Contact Management over the 3 months to 24 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Sep 2016
Same period 2015 Same period 2014
Contact Management
Rank 119 - -
Rank change year-on-year
- 0
Contract jobs citing Contact Management 1 0 0
As % of all contract IT jobs located in West Yorkshire 0.054% - -
As % of the Processes & Methodologies category 0.064% - -
Number of daily rates quoted 0 0 0
Median daily rate - - -
UK excluding London median daily rate £300 £195 £450
% change year-on-year
+53.84% -56.66%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £40.00 - -
Contact Management
Yorkshire

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the West Yorkshire region.

Processes & Methodologies Category
West Yorkshire
Contract IT job ads with a match in the
Processes & Methodologies category
1564 1876 1308
As % of all contract IT jobs located in West Yorkshire 84.40% 83.01% 78.89%
Number of daily rates quoted 1016 1304 806
Median daily rate £420 £375 £355
Median daily rate % change year-on-year
+12.00% +5.63%
90% offered a daily rate of more than £300 £275 £225
10% offered a daily rate of more than £525 £515 £505
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 30 48 28
Median hourly rate £14.50 £15.00 £14.50
Median hourly rate % change year-on-year
-3.33% +3.44%
90% offered a hourly rate of more than £11.61 £10.66 £9.00
10% offered a hourly rate of more than £31.25 £37.04 £50.00
UK excluding London median hourly rate £32.50 £33.64 £26.50
% change year-on-year
-3.38% +26.94%

Contact Management
Jobs Demand Trend in West Yorkshire

The demand trend of contract jobs across the West Yorkshire region citing Contact Management as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Contact Management Jobs Demand Trend in West Yorkshire

Contact Management
Daily Rate Trend in West Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Contact Management across the West Yorkshire region.

Contact Management Daily Rate Trend in West Yorkshire

Contact Management
Hourly Rate Trend in West Yorkshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Contact Management across the West Yorkshire region.

Contact Management Hourly Rate Trend in West Yorkshire

Contact Management
Contract Job Locations in West Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Contact Management within the West Yorkshire region over the 3 months to 24 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Leeds - 1 - -
Contact Management
Yorkshire

Contact Management
Top 30 Related IT Skills in West Yorkshire

For the 6 months to 24 September 2016, IT contractor jobs citing Contact Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Yorkshire region with a requirement for Contact Management.

1 1 (100.00%) MS Office
1 1 (100.00%) CRM
1 1 (100.00%) ISDN
1 1 (100.00%) LAN
1 1 (100.00%) PBX
1 1 (100.00%) VoIP
1 1 (100.00%) WAN
1 1 (100.00%) Cisco
1 1 (100.00%) CCIE
1 1 (100.00%) CCNP
1 1 (100.00%) CCNA
1 1 (100.00%) Cisco Certification
1 1 (100.00%) CTI
1 1 (100.00%) DPNSS
1 1 (100.00%) MGCP
1 1 (100.00%) RTP
1 1 (100.00%) SS7
1 1 (100.00%) VXML
1 1 (100.00%) ISUP
1 1 (100.00%) Q.931
1 1 (100.00%) H.323
1 1 (100.00%) Service Management
1 1 (100.00%) IVR
1 1 (100.00%) Cisco IPT
1 1 (100.00%) Cisco UCCE
1 1 (100.00%) CCXML
1 1 (100.00%) Unified Communications
1 1 (100.00%) Cisco CUCM
1 1 (100.00%) RFC 2833
1 1 (100.00%) Intelligent Network

Contact Management
Top Related IT Skills in West Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (100.00%) MS Office
Communications & Networking
1 1 (100.00%) Cisco IPT
1 1 (100.00%) CTI
1 1 (100.00%) DPNSS
1 1 (100.00%) H.323
1 1 (100.00%) Intelligent Network
1 1 (100.00%) ISDN
1 1 (100.00%) ISUP
1 1 (100.00%) LAN
1 1 (100.00%) MGCP
1 1 (100.00%) PBX
1 1 (100.00%) Q.931
1 1 (100.00%) RTP
1 1 (100.00%) SS7
1 1 (100.00%) Unified Communications
1 1 (100.00%) VoIP
1 1 (100.00%) WAN
Job Titles
1 1 (100.00%) Designer
1 1 (100.00%) Lead Designer
Libraries, Frameworks & Software Standards
1 1 (100.00%) CCXML
1 1 (100.00%) RFC 2833
1 1 (100.00%) VXML
Miscellaneous
1 1 (100.00%) IVR
Processes & Methodologies
1 1 (100.00%) CRM
1 1 (100.00%) Service Management
Qualifications
1 1 (100.00%) CCIE
1 1 (100.00%) CCNA
1 1 (100.00%) CCNP
1 1 (100.00%) Cisco Certification
Systems Management
1 1 (100.00%) Cisco CUCM
1 1 (100.00%) Cisco UCCE
Vendors
1 1 (100.00%) Cisco