The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the Wiltshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Desktop Support
Rank 58 48 49
Rank change year-on-year
-10 +1
Contract jobs requiring a Desktop Support 4 7 10
As % of all contract IT jobs located in Wiltshire 0.56% 1.24% 1.47%
As % of the Job Titles category 0.59% 1.32% 1.58%
Number of daily rates quoted 2 0 1
Average daily rate
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£168 - £200
UK excluding London average daily rate £155 £170 £138
% change year-on-year
-8.82% +23.63%
Number of hourly rates quoted 2 5 4
Average hourly rate £20.00 £12.75 £12.50
Average hourly rate % change year-on-year
+56.86% +2.00%
UK excluding London average hourly rate £15.60 £15.00 £14.68
% change year-on-year
+4.00% +2.21%
Desktop Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the Wiltshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
Wiltshire
Contract IT job ads with a match in the
Job Titles category
682 530 631
As % of all contract IT jobs located in Wiltshire 95.25% 93.81% 92.79%
Number of daily rates quoted 444 335 363
Average daily rate £370 £366 £350
Average daily rate % change year-on-year
+1.23% +4.42%
90% offered a daily rate of more than £175 £229 £250
10% offered a daily rate of more than £500 £500 £479
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 33 47 53
Average hourly rate £20.00 £16.00 £17.50
Average hourly rate % change year-on-year
+25.00% -8.57%
90% offered a hourly rate of more than £12.42 £12.00 £12.50
10% offered a hourly rate of more than £37.50 £40.00 £37.50
UK excluding London average hourly rate £17.00 £17.00 £18.00
% change year-on-year
- -5.55%

Desktop Support
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the Wiltshire region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Wiltshire

Desktop Support
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the Wiltshire region.

Desktop Support Daily Rate Trend in Wiltshire

Desktop Support
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the Wiltshire region.

Desktop Support Hourly Rate Trend in Wiltshire

Desktop Support
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the Wiltshire region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -7 4 £168 -
Desktop Support
South West

Desktop Support
Top 29 Related IT Skills in Wiltshire

For the 6 months to 2 September 2014, IT contractor jobs across the Wiltshire region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 23 (100.00%) Windows
2 17 (73.91%) Windows XP
3 14 (60.87%) Microsoft
4 13 (56.52%) MS Office
4 13 (56.52%) Windows 7
4 13 (56.52%) Windows 8
5 12 (52.17%) ITIL
6 11 (47.83%) Apple iOS
7 10 (43.48%) Mac OS X
8 5 (21.74%) Active Directory
9 2 (8.70%) Dynamics AX
9 2 (8.70%) McAfee
9 2 (8.70%) Manufacturing
9 2 (8.70%) Migration
9 2 (8.70%) Windows 2000
9 2 (8.70%) MS Exchange
9 2 (8.70%) SLA
9 2 (8.70%) Exchange Server 2010
9 2 (8.70%) Office 365
9 2 (8.70%) Windows Server 2012
9 2 (8.70%) McAfee ePO
9 2 (8.70%) Windows Server 2008
10 1 (4.35%) Hyper-V
10 1 (4.35%) VMware ESXi
10 1 (4.35%) Cisco
10 1 (4.35%) MS Excel
10 1 (4.35%) VMware
10 1 (4.35%) VMware ESX
10 1 (4.35%) HP

Desktop Support
Top Related IT Skills in Wiltshire by Category

For the 6 months to 2 September 2014, IT contractor jobs across the Wiltshire region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (8.70%) MS Exchange
1 2 (8.70%) Exchange Server 2010
Applications
1 13 (56.52%) MS Office
2 1 (4.35%) MS Excel
Business Applications
1 2 (8.70%) Dynamics AX
Cloud Services
1 2 (8.70%) Office 365
General
1 2 (8.70%) Manufacturing
Operating Systems
1 23 (100.00%) Windows
2 17 (73.91%) Windows XP
3 13 (56.52%) Windows 7
3 13 (56.52%) Windows 8
4 11 (47.83%) Apple iOS
5 10 (43.48%) Mac OS X
6 2 (8.70%) Windows Server 2008
6 2 (8.70%) Windows 2000
6 2 (8.70%) Windows Server 2012
Processes & Methodologies
1 12 (52.17%) ITIL
2 2 (8.70%) Migration
Quality Assurance & Compliance
1 2 (8.70%) SLA
System Software
1 5 (21.74%) Active Directory
2 1 (4.35%) VMware ESX
2 1 (4.35%) Hyper-V
2 1 (4.35%) VMware ESXi
Systems Management
1 2 (8.70%) McAfee ePO
Vendors
1 14 (60.87%) Microsoft
2 2 (8.70%) McAfee
3 1 (4.35%) VMware
3 1 (4.35%) HP
3 1 (4.35%) Cisco