The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Wiltshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 29 September 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Services Delivery
Rank 43 36 54
Rank change year-on-year
-7 +18
Contract jobs citing Service Delivery 16 27 12
As % of all contract IT jobs located in Wiltshire 2.79% 3.41% 1.65%
As % of the Processes & Methodologies category 3.38% 4.52% 2.13%
Number of daily rates quoted 10 12 6
Median daily rate £280 £400 £451
Median daily rate % change year-on-year
-30.00% -11.35%
90% offered a daily rate of more than £130 £350 £181
10% offered a daily rate of more than £404 £484 £470
UK excluding London median daily rate £400 £400 £399
% change year-on-year
- +0.14%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £19.00
UK excluding London median hourly rate £17.00 £16.00 £15.00
% change year-on-year
+6.25% +6.66%
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Contract IT job ads with a match in the
Processes & Methodologies category
473 597 563
As % of all contract IT jobs located in Wiltshire 82.40% 75.47% 77.23%
Number of daily rates quoted 335 397 364
Median daily rate £375 £405 £420
Median daily rate % change year-on-year
-7.40% -3.57%
90% offered a daily rate of more than £265 £275 £262
10% offered a daily rate of more than £550 £550 £550
UK excluding London median daily rate £400 £400 £375
% change year-on-year
- +6.66%
Number of hourly rates quoted 15 17 10
Median hourly rate £45.00 £32.50 £21.50
Median hourly rate % change year-on-year
+38.46% +51.16%
UK excluding London median hourly rate £32.66 £34.00 £26.00
% change year-on-year
-3.95% +30.76%

Service Delivery
Jobs Demand Trend in Wiltshire

The demand trend of contract jobs across the Wiltshire region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wiltshire

Service Delivery
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Wiltshire region.

Service Delivery Daily Rate Trend in Wiltshire

Service Delivery
Daily Rate Histogram in Wiltshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Wiltshire region over the 3 months to 29 September 2016.

Service Delivery Daily Rate Histogram in Wiltshire

Service Delivery
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Wiltshire region.

Service Delivery Hourly Rate Trend in Wiltshire

Service Delivery
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Wiltshire region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon +8 7 £130 -67.50%
Corsham -4 5 £280 -37.77%
Chippenham - 1 £325 -
Malmesbury - 1 - -
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills in Wiltshire

For the 6 months to 29 September 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wiltshire region with a requirement for Service Delivery.

1 19 (59.38%) ITIL
2 17 (53.13%) Windows
3 15 (46.88%) Security Cleared
4 13 (40.63%) Microsoft
4 13 (40.63%) Service Management
5 9 (28.13%) Firewall
5 9 (28.13%) Cisco
5 9 (28.13%) VPN
6 8 (25.00%) MS Office
7 7 (21.88%) Cisco ASA
7 7 (21.88%) Migration
7 7 (21.88%) Windows Server
8 6 (18.75%) VMware
8 6 (18.75%) Knowledge Management
8 6 (18.75%) VMware Infrastructure
8 6 (18.75%) SC Cleared
8 6 (18.75%) ISO 9001
8 6 (18.75%) Cisco Certification
8 6 (18.75%) CCNA
8 6 (18.75%) Active Directory
8 6 (18.75%) HP
9 5 (15.63%) SLA
9 5 (15.63%) WAN
9 5 (15.63%) MS Visio
9 5 (15.63%) Finance
9 5 (15.63%) Juniper
9 5 (15.63%) Problem Management
9 5 (15.63%) DV Cleared
9 5 (15.63%) Windows 7
9 5 (15.63%) Incident Management

Service Delivery
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (12.50%) IBM Notes
2 2 (6.25%) Exchange Server 2007
2 2 (6.25%) Exchange Server 2010
2 2 (6.25%) MS Exchange
3 1 (3.13%) Exchange Server 2013
3 1 (3.13%) IIS
Applications
1 8 (25.00%) MS Office
2 5 (15.63%) MS Visio
3 3 (9.38%) MS Excel
Cloud Services
1 1 (3.13%) Microsoft Azure
1 1 (3.13%) Office 365
Communications & Networking
1 9 (28.13%) Firewall
1 9 (28.13%) VPN
2 7 (21.88%) Cisco ASA
3 5 (15.63%) WAN
4 4 (12.50%) DHCP
4 4 (12.50%) DNS
4 4 (12.50%) Junos
4 4 (12.50%) LAN
4 4 (12.50%) Structured Cabling
4 4 (12.50%) TCP/IP
4 4 (12.50%) tcpdump
4 4 (12.50%) VLAN
4 4 (12.50%) Wireshark
4 4 (12.50%) WLAN
5 1 (3.13%) Cisco PIX
5 1 (3.13%) DSL
5 1 (3.13%) Ethernet
5 1 (3.13%) MPLS
5 1 (3.13%) Remote Desktop
5 1 (3.13%) SSL
Database & Business Intelligence
1 3 (9.38%) SQL Server
1 3 (9.38%) SQL Server 2012
2 2 (6.25%) Microsoft Analysis Services
2 2 (6.25%) SQL Server 2014
2 2 (6.25%) SQL Server Analysis Services
2 2 (6.25%) SQL Server Integration Services
2 2 (6.25%) SQL Server Reporting Services
3 1 (3.13%) SQL Server 2005
3 1 (3.13%) SQL Server 2008
Development Applications
1 4 (12.50%) VSS/SourceSafe
General
1 5 (15.63%) Finance
2 1 (3.13%) Billing
2 1 (3.13%) Publishing
Job Titles
1 8 (25.00%) Support Engineer
2 4 (12.50%) Analyst
2 4 (12.50%) Deskside Engineer
2 4 (12.50%) Deskside Support
2 4 (12.50%) Deskside Support Engineer
2 4 (12.50%) Network Analyst
2 4 (12.50%) Network Engineer
2 4 (12.50%) Network Support
3 3 (9.38%) Coordinator
3 3 (9.38%) Incident Coordinator
3 3 (9.38%) Network Support Engineer
3 3 (9.38%) Problem Manager
3 3 (9.38%) Project Manager
3 3 (9.38%) Senior Network Engineer
3 3 (9.38%) Senior Network Support
3 3 (9.38%) Senior Network Support Engineer
3 3 (9.38%) Senior Support Engineer
4 2 (6.25%) IT Project Manager
4 2 (6.25%) Services Delivery Manager
4 2 (6.25%) SQL DBA
Libraries, Frameworks & Software Standards
1 1 (3.13%) Software Packaging
Miscellaneous
1 5 (15.63%) Data Centre
2 3 (9.38%) Replication
3 2 (6.25%) Analytical Skills
4 1 (3.13%) Clustering
4 1 (3.13%) CMDB
Operating Systems
1 17 (53.13%) Windows
2 7 (21.88%) Windows Server
3 5 (15.63%) Windows 7
4 4 (12.50%) Windows Server 2003
5 3 (9.38%) Windows XP
6 2 (6.25%) Windows 2000
6 2 (6.25%) Windows NT
6 2 (6.25%) Windows Server 2008
7 1 (3.13%) Mac OS X
7 1 (3.13%) Windows 8
7 1 (3.13%) Windows Server 2012
Processes & Methodologies
1 19 (59.38%) ITIL
2 13 (40.63%) Service Management
3 7 (21.88%) Migration
4 6 (18.75%) Knowledge Management
5 5 (15.63%) Incident Management
5 5 (15.63%) Problem Management
6 4 (12.50%) Time Management
6 4 (12.50%) Workflow
7 3 (9.38%) PRINCE2
7 3 (9.38%) Root Cause Analysis
8 2 (6.25%) Business Continuity
8 2 (6.25%) Contact Management
8 2 (6.25%) Continuous Improvement
8 2 (6.25%) Project Management
8 2 (6.25%) Six Sigma
9 1 (3.13%) Agile Software Development
9 1 (3.13%) Change Management
9 1 (3.13%) Configuration Management
9 1 (3.13%) ITSM
9 1 (3.13%) Load Balancing
Programming Languages
1 2 (6.25%) PowerShell
1 2 (6.25%) SQL
2 1 (3.13%) C
Qualifications
1 15 (46.88%) Security Cleared
2 6 (18.75%) CCNA
2 6 (18.75%) Cisco Certification
2 6 (18.75%) SC Cleared
3 5 (15.63%) DV Cleared
4 4 (12.50%) Microsoft Certification
5 3 (9.38%) ITIL Certification
6 2 (6.25%) HNC
7 1 (3.13%) BC Cleared
7 1 (3.13%) BPSS Clearance
Quality Assurance & Compliance
1 6 (18.75%) ISO 9001
2 5 (15.63%) SLA
3 1 (3.13%) Disclosure Scotland
System Software
1 6 (18.75%) Active Directory
1 6 (18.75%) VMware Infrastructure
2 1 (3.13%) Terminal Services
2 1 (3.13%) vSphere
Systems Management
1 3 (9.38%) OpenView Configuration Management
2 2 (6.25%) Backup Exec
3 1 (3.13%) Microsoft Intune
3 1 (3.13%) SCCM
3 1 (3.13%) ServiceCenter
Vendors
1 13 (40.63%) Microsoft
2 9 (28.13%) Cisco
3 6 (18.75%) HP
3 6 (18.75%) VMware
4 5 (15.63%) Juniper
5 4 (12.50%) CheckPoint
5 4 (12.50%) Lotus
6 1 (3.13%) Apple
6 1 (3.13%) ArcSight
6 1 (3.13%) Dell
6 1 (3.13%) Draytek
6 1 (3.13%) ProCurve
6 1 (3.13%) SAP
6 1 (3.13%) SonicWALL
6 1 (3.13%) Symantec
6 1 (3.13%) Veeam
6 1 (3.13%) Veritas
6 1 (3.13%) WatchGuard
6 1 (3.13%) ZyXEL