The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Wiltshire region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 29 January 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Jan 2015
Same period 2014 Same period 2013
Services Delivery
Rank 33 32 48
Rank change year-on-year
-1 +16
Contract jobs citing Service Delivery 25 21 9
As % of all contract IT jobs located in Wiltshire 3.89% 4.04% 1.49%
As % of the Processes & Methodologies category 5.06% 5.44% 2.03%
Number of daily rates quoted 15 11 2
Average daily rate
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of your Daily Rate
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£450 £450 £358
Average daily rate % change year-on-year
- +25.87%
90% offered a daily rate of more than £260 £420 £336
10% offered a daily rate of more than £540 £700 £380
UK excluding London average daily rate £375 £375 £345
% change year-on-year
- +8.69%
Number of hourly rates quoted 2 2 0
Average hourly rate £22.00 £19.00 -
Average hourly rate % change year-on-year
+15.78% -
UK excluding London average hourly rate £12.00 £13.67 £20.00
% change year-on-year
-12.18% -31.67%
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Contract IT job ads with a match in the
Processes & Methodologies category
494 386 443
As % of all contract IT jobs located in Wiltshire 76.95% 74.23% 73.34%
Number of daily rates quoted 362 262 343
Average daily rate £470 £388 £400
Average daily rate % change year-on-year
+21.29% -3.12%
90% offered a daily rate of more than £313 £261 £275
10% offered a daily rate of more than £575 £526 £550
UK excluding London average daily rate £398 £375 £360
% change year-on-year
+6.00% +4.16%
Number of hourly rates quoted 21 14 13
Average hourly rate £28.50 £22.50 £16.75
Average hourly rate % change year-on-year
+26.66% +34.32%
90% offered a hourly rate of more than £17.45 £13.50 £14.03
10% offered a hourly rate of more than £28.75 £27.00 £190.00
UK excluding London average hourly rate £26.00 £27.50 £31.07
% change year-on-year
-5.45% -11.49%

Service Delivery
Jobs Demand Trend in Wiltshire

This chart provides a 3-month moving total of IT contractor jobs citing Service Delivery across the Wiltshire region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wiltshire

Service Delivery
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Wiltshire region.

Service Delivery Daily Rate Trend in Wiltshire

Service Delivery
Daily Rate Histogram in Wiltshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Wiltshire region over the 3 months to 29 January 2015.

Service Delivery Daily Rate Histogram in Wiltshire

Service Delivery
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Wiltshire region.

Service Delivery Hourly Rate Trend in Wiltshire

Service Delivery
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Delivery within the Wiltshire region over the 3 months to 29 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Swindon -5 10 £425 +1.19% 7
Corsham -5 5 £420 -41.66% 1
Trowbridge - 2 £550 - 1
Malmesbury - - - -
Chippenham - - - - 2
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills in Wiltshire

For the 6 months to 29 January 2015, IT contractor jobs across the Wiltshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery.

1 19 (51.35%) ITIL
2 13 (35.14%) Cisco
3 11 (29.73%) Firewall
4 10 (27.03%) LAN
4 10 (27.03%) WAN
4 10 (27.03%) SC Cleared
4 10 (27.03%) Security Cleared
5 9 (24.32%) VPN
5 9 (24.32%) Avaya
5 9 (24.32%) Juniper
6 8 (21.62%) Finance
6 8 (21.62%) IP Telephony
6 8 (21.62%) MPLS
7 7 (18.92%) Wireless
7 7 (18.92%) Telecoms
7 7 (18.92%) Project Management
8 6 (16.22%) Blackberry
8 6 (16.22%) Stakeholder Management
8 6 (16.22%) McAfee
8 6 (16.22%) Cisco Certification
8 6 (16.22%) CCNA
8 6 (16.22%) WLAN
8 6 (16.22%) Polycom
8 6 (16.22%) Video Conferencing
9 5 (13.51%) VoIP
9 5 (13.51%) Windows
9 5 (13.51%) SQL
9 5 (13.51%) Microsoft
9 5 (13.51%) TCP/IP
9 5 (13.51%) Service Management

Service Delivery
Top Related IT Skills in Wiltshire by Category

For the 6 months to 29 January 2015, IT contractor jobs across the Wiltshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 3 (8.11%) Blackberry Enterprise Server
2 2 (5.41%) WebLogic
3 1 (2.70%) Lync
3 1 (2.70%) MS Exchange
3 1 (2.70%) Exchange Server 2003
Applications
1 2 (5.41%) MS Excel
1 2 (5.41%) MS Office
2 1 (2.70%) MS PowerPoint
Cloud Services
1 2 (5.41%) SaaS
1 2 (5.41%) PaaS
Communications & Networking
1 11 (29.73%) Firewall
2 10 (27.03%) LAN
2 10 (27.03%) WAN
3 9 (24.32%) VPN
4 8 (21.62%) IP Telephony
4 8 (21.62%) MPLS
5 7 (18.92%) Wireless
6 6 (16.22%) WLAN
7 5 (13.51%) VoIP
7 5 (13.51%) TCP/IP
8 3 (8.11%) Internet
8 3 (8.11%) DNS
8 3 (8.11%) DHCP
8 3 (8.11%) Ethernet
8 3 (8.11%) VLAN
9 2 (5.41%) F5 BIG-IP LTM
9 2 (5.41%) F5 BIG-IP GTM
10 1 (2.70%) Radio Access Network
Database & Business Intelligence
1 2 (5.41%) Data Warehouse
1 2 (5.41%) OLTP
1 2 (5.41%) NoSQL
1 2 (5.41%) Oracle Database
General
1 8 (21.62%) Finance
2 7 (18.92%) Telecoms
3 2 (5.41%) Banking
3 2 (5.41%) Retail
4 1 (2.70%) Back Office
Job Titles
1 9 (24.32%) Network Engineer
2 7 (18.92%) Service Manager
3 6 (16.22%) Architect
4 4 (10.81%) Project Engineer
4 4 (10.81%) Network Support
5 3 (8.11%) Designer
5 3 (8.11%) Delivery Manager
5 3 (8.11%) Support Engineer
5 3 (8.11%) Services Delivery Manager
6 2 (5.41%) Developer
6 2 (5.41%) Solutions Architect
6 2 (5.41%) Network Support Engineer
6 2 (5.41%) .NET Developer
6 2 (5.41%) C# Developer
6 2 (5.41%) C# .NET Developer
7 1 (2.70%) ITIL Expert
7 1 (2.70%) Virtualisation Engineer
7 1 (2.70%) Service Operations Manager
7 1 (2.70%) Incident Manager
7 1 (2.70%) ITIL Manager
Libraries, Frameworks & Software Standards
1 2 (5.41%) Java EE
1 2 (5.41%) JSON
1 2 (5.41%) .NET
1 2 (5.41%) SOAP
1 2 (5.41%) Web Services
1 2 (5.41%) XSD
1 2 (5.41%) WSDL
1 2 (5.41%) Middleware
1 2 (5.41%) REST
Miscellaneous
1 6 (16.22%) Blackberry
1 6 (16.22%) Video Conferencing
2 3 (8.11%) Handset
3 2 (5.41%) Replication
3 2 (5.41%) Management Information System
4 1 (2.70%) Analytical Skills
4 1 (2.70%) iPhone
4 1 (2.70%) iPad
4 1 (2.70%) PDA
4 1 (2.70%) Data Protection Act
Operating Systems
1 5 (13.51%) Windows
2 4 (10.81%) Windows Server 2003
3 2 (5.41%) Windows XP
3 2 (5.41%) Windows Server 2012
3 2 (5.41%) Windows Server 2008
4 1 (2.70%) Windows 7
4 1 (2.70%) Windows 2000
4 1 (2.70%) Windows NT
Processes & Methodologies
1 19 (51.35%) ITIL
2 7 (18.92%) Project Management
3 6 (16.22%) Stakeholder Management
4 5 (13.51%) Service Management
5 4 (10.81%) Problem Management
5 4 (10.81%) Mentoring
6 3 (8.11%) EAM
6 3 (8.11%) CRM
6 3 (8.11%) Risk Management
6 3 (8.11%) Project Planning
6 3 (8.11%) Asset Management
7 2 (5.41%) Business Continuity
7 2 (5.41%) MVC
7 2 (5.41%) Disaster Recovery
7 2 (5.41%) Incident Management
7 2 (5.41%) Enterprise Architecture
7 2 (5.41%) Technical Architecture
7 2 (5.41%) Matrix Management
7 2 (5.41%) TOGAF
7 2 (5.41%) BPEL
Programming Languages
1 5 (13.51%) SQL
2 2 (5.41%) C#
2 2 (5.41%) Java
Qualifications
1 10 (27.03%) SC Cleared
1 10 (27.03%) Security Cleared
2 6 (16.22%) Cisco Certification
2 6 (16.22%) CCNA
3 4 (10.81%) Microsoft Certification
4 3 (8.11%) ITIL Foundation Certificate
4 3 (8.11%) MCSE
5 2 (5.41%) CCNP
5 2 (5.41%) DV Cleared
6 1 (2.70%) ITIL Certification
6 1 (2.70%) HNC
Quality Assurance & Compliance
1 4 (10.81%) SLA
2 3 (8.11%) QA
2 3 (8.11%) ISO 9001
2 3 (8.11%) Sarbanes-Oxley
3 2 (5.41%) COBIT
4 1 (2.70%) ISO/IEC 20000
System Software
1 1 (2.70%) Hyper-V
1 1 (2.70%) UAG
1 1 (2.70%) MetaFrame
1 1 (2.70%) Firmware
1 1 (2.70%) Terminal Services
1 1 (2.70%) Active Directory
Systems Management
1 3 (8.11%) SCCM
2 1 (2.70%) Norton AntiVirus
Vendors
1 13 (35.14%) Cisco
2 9 (24.32%) Avaya
2 9 (24.32%) Juniper
3 6 (16.22%) McAfee
3 6 (16.22%) Polycom
4 5 (13.51%) Microsoft
5 4 (10.81%) SonicWALL
5 4 (10.81%) HP
6 3 (8.11%) CheckPoint
6 3 (8.11%) Nokia
7 2 (5.41%) Oracle
7 2 (5.41%) IBM
7 2 (5.41%) Citrix
7 2 (5.41%) F5
8 1 (2.70%) Symantec
8 1 (2.70%) Apple
8 1 (2.70%) Dell