The table below looks at the statistics for Service Delivery skills in IT contracts advertised for the Wiltshire region. Included is a guide to the contractor rates offered in IT contracts that have cited Service Delivery over the 3 months to 23 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
23 Jul 2016
Same period 2015 Same period 2014
Services Delivery
Rank 47 27 56
Rank change year-on-year
-20 +29
Contract jobs citing Service Delivery 20 36 5
As % of all contract IT jobs located in Wiltshire 3.01% 5.29% 0.75%
As % of the Processes & Methodologies category 3.89% 6.65% 0.95%
Number of daily rates quoted 15 16 4
Median daily rate £325 £413 £313
Median daily rate % change year-on-year
-21.21% +32.00%
90% offered a daily rate of more than £232 £350 £164
10% offered a daily rate of more than £422 £488 £453
UK excluding London median daily rate £363 £400 £375
% change year-on-year
-9.37% +6.66%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £23.25 £16.75 £15.00
% change year-on-year
+38.80% +11.66%
Service Delivery
South West

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in contract jobs advertised in the Wiltshire region.

Processes & Methodologies Category
Wiltshire
Contract IT job ads with a match in the
Processes & Methodologies category
514 541 527
As % of all contract IT jobs located in Wiltshire 77.41% 79.56% 79.01%
Number of daily rates quoted 349 366 361
Median daily rate £413 £400 £400
Median daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £275 £275 £250
10% offered a daily rate of more than £625 £525 £500
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 3 18 9
Median hourly rate £37.50 £22.50 £37.50
Median hourly rate % change year-on-year
+66.66% -40.00%
UK excluding London median hourly rate £28.50 £30.00 £27.50
% change year-on-year
-5.00% +9.09%

Service Delivery
Jobs Demand Trend in Wiltshire

The demand trend of contract jobs across the Wiltshire region citing Service Delivery as a proportion of all IT contracts with a match in the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Wiltshire

Service Delivery
Daily Rate Trend in Wiltshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Delivery across the Wiltshire region.

Service Delivery Daily Rate Trend in Wiltshire

Service Delivery
Daily Rate Histogram in Wiltshire

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Delivery across the Wiltshire region over the 3 months to 23 July 2016.

Service Delivery Daily Rate Histogram in Wiltshire

Service Delivery
Hourly Rate Trend in Wiltshire

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Delivery across the Wiltshire region.

Service Delivery Hourly Rate Trend in Wiltshire

Service Delivery
Contract Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Wiltshire region over the 3 months to 23 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Corsham -6 7 £273 -31.87%
Malmesbury - 4 - - 1
Swindon -10 3 £350 -17.64% 3
Chippenham - 1 £325 - 2
Service Delivery
South West

Service Delivery
Top 30 Related IT Skills in Wiltshire

For the 6 months to 23 July 2016, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Wiltshire region with a requirement for Service Delivery.

1 25 (65.79%) ITIL
2 20 (52.63%) Security Cleared
3 18 (47.37%) Service Management
4 14 (36.84%) SC Cleared
5 13 (34.21%) Knowledge Management
5 13 (34.21%) Incident Management
5 13 (34.21%) ISO 9001
6 12 (31.58%) Windows
6 12 (31.58%) HP
7 11 (28.95%) Finance
7 11 (28.95%) Problem Management
8 10 (26.32%) VMware Infrastructure
8 10 (26.32%) VMware
8 10 (26.32%) Active Directory
8 10 (26.32%) ITIL Certification
9 9 (23.68%) Migration
10 8 (21.05%) Firewall
11 7 (18.42%) Change Management
11 7 (18.42%) OpenView Configuration Management
11 7 (18.42%) VPN
11 7 (18.42%) Cisco
11 7 (18.42%) Replication
11 7 (18.42%) Root Cause Analysis
11 7 (18.42%) Data Centre
12 6 (15.79%) Stakeholder Management
12 6 (15.79%) Cisco ASA
12 6 (15.79%) PRINCE2
13 5 (13.16%) Cisco Certification
13 5 (13.16%) Management Information System
13 5 (13.16%) MS Visio

Service Delivery
Top Related IT Skills in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (2.63%) Exchange Server 2007
1 1 (2.63%) Exchange Server 2010
1 1 (2.63%) Exchange Server 2013
1 1 (2.63%) IIS
1 1 (2.63%) MS Exchange
Applications
1 5 (13.16%) MS Visio
2 2 (5.26%) MS Office
3 1 (2.63%) MS Excel
3 1 (2.63%) MS PowerPoint
3 1 (2.63%) MS Project
Cloud Services
1 1 (2.63%) Amazon AWS
Communications & Networking
1 8 (21.05%) Firewall
2 7 (18.42%) VPN
3 6 (15.79%) Cisco ASA
4 5 (13.16%) TCP/IP
4 5 (13.16%) WAN
5 4 (10.53%) LAN
5 4 (10.53%) Structured Cabling
5 4 (10.53%) VLAN
5 4 (10.53%) WLAN
6 2 (5.26%) DHCP
6 2 (5.26%) DNS
6 2 (5.26%) Junos
6 2 (5.26%) MPLS
6 2 (5.26%) tcpdump
6 2 (5.26%) Wireshark
7 1 (2.63%) Cisco IOS
7 1 (2.63%) Cisco PIX
7 1 (2.63%) Ethernet
7 1 (2.63%) HSRP
7 1 (2.63%) IPsec
Database & Business Intelligence
1 1 (2.63%) Microsoft Analysis Services
1 1 (2.63%) SQL Server
1 1 (2.63%) SQL Server 2012
1 1 (2.63%) SQL Server 2014
1 1 (2.63%) SQL Server Analysis Services
1 1 (2.63%) SQL Server Integration Services
1 1 (2.63%) SQL Server Reporting Services
Development Applications
1 4 (10.53%) VSS/SourceSafe
General
1 11 (28.95%) Finance
2 1 (2.63%) Billing
2 1 (2.63%) Publishing
Job Titles
1 6 (15.79%) Coordinator
1 6 (15.79%) Incident Coordinator
2 5 (13.16%) Analyst
3 4 (10.53%) Incident Manager
3 4 (10.53%) Network Analyst
4 3 (7.89%) IT Manager
4 3 (7.89%) Problem Manager
4 3 (7.89%) Project Manager
5 2 (5.26%) Consultant
5 2 (5.26%) Delivery Manager
5 2 (5.26%) IT Project Manager
5 2 (5.26%) Major Incident Manager
5 2 (5.26%) Network Engineer
5 2 (5.26%) Network Support Engineer
5 2 (5.26%) Senior Network Engineer
5 2 (5.26%) Senior Network Support
5 2 (5.26%) Senior Support Engineer
5 2 (5.26%) Service Manager
5 2 (5.26%) Services Delivery Manager
5 2 (5.26%) Support Engineer
Miscellaneous
1 7 (18.42%) Data Centre
1 7 (18.42%) Replication
2 5 (13.16%) Management Information System
3 1 (2.63%) Analytical Skills
3 1 (2.63%) Blackberry
3 1 (2.63%) Clustering
3 1 (2.63%) Enterprise Storage
3 1 (2.63%) IBM Mainframe
3 1 (2.63%) iSeries
3 1 (2.63%) Mainframe
3 1 (2.63%) Public Cloud
Operating Systems
1 12 (31.58%) Windows
2 4 (10.53%) Windows Server
3 1 (2.63%) CatOS
3 1 (2.63%) Linux
3 1 (2.63%) Red Hat Enterprise Linux
3 1 (2.63%) Windows 7
3 1 (2.63%) Windows Server 2003
3 1 (2.63%) Windows Server 2008
3 1 (2.63%) Windows Server 2012
Processes & Methodologies
1 25 (65.79%) ITIL
2 18 (47.37%) Service Management
3 13 (34.21%) Incident Management
3 13 (34.21%) Knowledge Management
4 11 (28.95%) Problem Management
5 9 (23.68%) Migration
6 7 (18.42%) Change Management
6 7 (18.42%) Root Cause Analysis
7 6 (15.79%) PRINCE2
7 6 (15.79%) Stakeholder Management
8 5 (13.16%) Performance Management
9 4 (10.53%) Time Management
10 3 (7.89%) Continuous Improvement
10 3 (7.89%) Project Management
11 2 (5.26%) Business Continuity
11 2 (5.26%) Workflow
12 1 (2.63%) Coaching
12 1 (2.63%) Load Balancing
12 1 (2.63%) Strategic Management
12 1 (2.63%) Transition Management
Programming Languages
1 1 (2.63%) C
1 1 (2.63%) PowerShell
1 1 (2.63%) SQL
Qualifications
1 20 (52.63%) Security Cleared
2 14 (36.84%) SC Cleared
3 10 (26.32%) ITIL Certification
4 5 (13.16%) CCNA
4 5 (13.16%) Cisco Certification
5 4 (10.53%) Degree
6 3 (7.89%) DV Cleared
7 1 (2.63%) BC Cleared
7 1 (2.63%) CCIE
7 1 (2.63%) CCNP
Quality Assurance & Compliance
1 13 (34.21%) ISO 9001
2 2 (5.26%) SLA
3 1 (2.63%) Disclosure Scotland
System Software
1 10 (26.32%) Active Directory
1 10 (26.32%) VMware Infrastructure
2 1 (2.63%) Terminal Services
2 1 (2.63%) Xen
Systems Management
1 7 (18.42%) OpenView Configuration Management
2 1 (2.63%) Backup Exec
Vendors
1 12 (31.58%) HP
2 10 (26.32%) VMware
3 7 (18.42%) Cisco
4 5 (13.16%) Microsoft
5 4 (10.53%) Juniper
6 2 (5.26%) CheckPoint
7 1 (2.63%) ArcSight
7 1 (2.63%) Citrix
7 1 (2.63%) Dell
7 1 (2.63%) Draytek
7 1 (2.63%) IBM
7 1 (2.63%) ProCurve
7 1 (2.63%) Red Hat
7 1 (2.63%) SAP
7 1 (2.63%) SonicWALL
7 1 (2.63%) Symantec
7 1 (2.63%) Veeam
7 1 (2.63%) Veritas
7 1 (2.63%) WatchGuard
7 1 (2.63%) ZyXEL
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