The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
1 May 2016
Same period 2015 Same period 2014
Desktop Support
Rank 97 82 95
Rank change year-on-year
-15 +13
Contract jobs requiring a Desktop Support 36 60 51
As % of all contract IT jobs located in the South West 1.23% 1.92% 1.59%
As % of the Job Titles category 1.28% 2.00% 1.69%
Number of daily rates quoted 11 18 16
Average daily rate £158 £139 £175
Average daily rate % change year-on-year
+13.51% -20.71%
90% offered a daily rate of more than £125 £100 £125
10% offered a daily rate of more than £210 £210 £216
UK excluding London average daily rate £151 £160 £160
% change year-on-year
-5.93% -
Number of hourly rates quoted 12 22 16
Average hourly rate £13.23 £14.75 £14.00
Average hourly rate % change year-on-year
-10.33% +5.35%
90% offered a hourly rate of more than £12.25 £12.50 £12.50
10% offered a hourly rate of more than £17.29 £20.92 £18.50
UK excluding London average hourly rate £14.50 £14.00 £15.50
% change year-on-year
+3.57% -9.67%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2819 3002 3019
As % of all contract IT jobs located in the South West 96.24% 95.94% 94.02%
Number of daily rates quoted 1801 1850 1844
Average daily rate £375 £375 £350
Average daily rate % change year-on-year
- +7.14%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £500 £500 £490
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 186 175 183
Average hourly rate £35.00 £20.12 £18.00
Average hourly rate % change year-on-year
+73.93% +11.79%
90% offered a hourly rate of more than £12.25 £12.00 £11.00
10% offered a hourly rate of more than £47.50 £42.50 £42.50
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

Desktop Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the South West

Desktop Support
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the South West region.

Desktop Support Daily Rate Trend in the South West

Desktop Support
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the South West region over the 3 months to 1 May 2016.

Desktop Support Daily Rate Histogram in the South West

Desktop Support
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the South West region.

Desktop Support Hourly Rate Trend in the South West

Desktop Support
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the South West region over the 3 months to 1 May 2016.

Desktop Support Hourly Rate Histogram in the South West

Desktop Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the South West region over the 3 months to 1 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Gloucestershire +9 14 £133 -36.90%
Bristol -7 8 £210 +75.00%
Somerset +15 5 £189 +37.27% 1
Dorset -4 3 - -
Wiltshire -12 3 - - 1
Devon -5 2 - - 1
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the South West

For the 6 months to 1 May 2016, IT contractor jobs across the South West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 57 (83.82%) Windows
2 46 (67.65%) Windows 7
3 36 (52.94%) Active Directory
4 27 (39.71%) Microsoft
5 16 (23.53%) Windows Server
6 15 (22.06%) MS Office
7 14 (20.59%) ITIL
8 12 (17.65%) MS Exchange
9 11 (16.18%) Citrix
9 11 (16.18%) Windows 8
10 10 (14.71%) SCCM
10 10 (14.71%) Apple
11 9 (13.24%) HP
11 9 (13.24%) MS Excel
11 9 (13.24%) Windows XP
11 9 (13.24%) Office 365
12 7 (10.29%) XenApp
12 7 (10.29%) Windows Server 2008
12 7 (10.29%) Windows Server 2012
12 7 (10.29%) ITIL V3
12 7 (10.29%) Video Conferencing
12 7 (10.29%) Windows 10
13 6 (8.82%) SLA
13 6 (8.82%) Microsoft Certification
13 6 (8.82%) MCP
13 6 (8.82%) HND
13 6 (8.82%) Android
13 6 (8.82%) Security Cleared
14 5 (7.35%) TCP/IP
14 5 (7.35%) Internet

Desktop Support
Top Related IT Skills in the South West by Category

For the 6 months to 1 May 2016, IT contractor jobs across the South West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (17.65%) MS Exchange
2 4 (5.88%) Blackberry Enterprise Server
3 3 (4.41%) Exchange Server 2010
3 3 (4.41%) IBM Notes
4 1 (1.47%) Exchange Server 2007
4 1 (1.47%) Exchange Server 2013
4 1 (1.47%) IBM Domino
4 1 (1.47%) Skype for Business
Applications
1 15 (22.06%) MS Office
2 9 (13.24%) MS Excel
3 1 (1.47%) Acrobat
Business Applications
1 3 (4.41%) Remedy ITSM
Cloud Services
1 9 (13.24%) Office 365
2 1 (1.47%) OneDrive
Communications & Networking
1 5 (7.35%) Internet
1 5 (7.35%) TCP/IP
2 4 (5.88%) LAN
2 4 (5.88%) VoIP
2 4 (5.88%) VPN
2 4 (5.88%) WAN
3 3 (4.41%) DHCP
3 3 (4.41%) DNS
4 1 (1.47%) Skype
Database & Business Intelligence
1 2 (2.94%) SQL Server
General
1 4 (5.88%) Finance
1 4 (5.88%) Telecoms
2 1 (1.47%) Banking
2 1 (1.47%) Billing
2 1 (1.47%) Local Government
2 1 (1.47%) Military
Miscellaneous
1 7 (10.29%) Video Conferencing
2 4 (5.88%) Blackberry
3 2 (2.94%) CMDB
3 2 (2.94%) Computer Science
3 2 (2.94%) Fat Client
3 2 (2.94%) Management Information System
3 2 (2.94%) Mathematics
3 2 (2.94%) Replication
3 2 (2.94%) Thin Client
4 1 (1.47%) Data Centre
4 1 (1.47%) Driving Licence
4 1 (1.47%) NHS
Operating Systems
1 57 (83.82%) Windows
2 46 (67.65%) Windows 7
3 16 (23.53%) Windows Server
4 11 (16.18%) Windows 8
5 9 (13.24%) Windows XP
6 7 (10.29%) Windows 10
6 7 (10.29%) Windows Server 2008
6 7 (10.29%) Windows Server 2012
7 6 (8.82%) Android
8 2 (2.94%) Linux
9 1 (1.47%) Apple iOS
9 1 (1.47%) Windows 2000
9 1 (1.47%) Windows Vista
Processes & Methodologies
1 14 (20.59%) ITIL
2 7 (10.29%) ITIL V3
3 5 (7.35%) ITSM
3 5 (7.35%) Service Management
4 4 (5.88%) Infrastructure Management
4 4 (5.88%) Performance Optimisation
4 4 (5.88%) Service Delivery
4 4 (5.88%) Software Licensing
5 3 (4.41%) Incident Management
5 3 (4.41%) Migration
5 3 (4.41%) Patch Management
5 3 (4.41%) Performance Monitoring
6 2 (2.94%) Change Management
6 2 (2.94%) Configuration Management
7 1 (1.47%) Mentoring
7 1 (1.47%) Performance Tuning
7 1 (1.47%) Problem Management
Programming Languages
1 3 (4.41%) SQL
2 2 (2.94%) C
3 1 (1.47%) Java
Qualifications
1 6 (8.82%) HND
1 6 (8.82%) MCP
1 6 (8.82%) Microsoft Certification
1 6 (8.82%) Security Cleared
2 3 (4.41%) ITIL Certification
2 3 (4.41%) MCDST
2 3 (4.41%) SC Cleared
3 2 (2.94%) A+ Certification
4 1 (1.47%) CCNA
4 1 (1.47%) Cisco Certification
4 1 (1.47%) DV Cleared
4 1 (1.47%) ITIL Foundation Certificate
4 1 (1.47%) MCSE
4 1 (1.47%) MCTS
Quality Assurance & Compliance
1 6 (8.82%) SLA
System Software
1 36 (52.94%) Active Directory
2 7 (10.29%) XenApp
3 4 (5.88%) BitLocker
3 4 (5.88%) Microsoft App-V
3 4 (5.88%) UAG
3 4 (5.88%) XenDesktop
4 2 (2.94%) Hyper-V
Systems Management
1 10 (14.71%) SCCM
2 1 (1.47%) Backup Exec
2 1 (1.47%) NetVault Backup
2 1 (1.47%) Norton AntiVirus
Vendors
1 27 (39.71%) Microsoft
2 11 (16.18%) Citrix
3 10 (14.71%) Apple
4 9 (13.24%) HP
5 4 (5.88%) AppSense
5 4 (5.88%) Canon
5 4 (5.88%) Cisco
5 4 (5.88%) Sophos
5 4 (5.88%) VMware
6 3 (4.41%) BMC
6 3 (4.41%) Dell
6 3 (4.41%) Lotus
6 3 (4.41%) Remedy
7 2 (2.94%) Forcepoint
8 1 (1.47%) Adobe
8 1 (1.47%) Barracuda Networks
8 1 (1.47%) IBM
8 1 (1.47%) Intel Security
8 1 (1.47%) Symantec
8 1 (1.47%) Veeam
Exeter, Devon
Austin Fraser
Posted: 2 days ago