The statistics below represent IT contracts advertised across the South West region that had Desktop Support featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 24 August 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
24 Aug 2016
Same period 2015 Same period 2014
Desktop Support
Rank 112 103 122
Rank change year-on-year
-9 +19
Contract jobs requiring a Desktop Support 27 47 28
As % of all contract IT jobs located in the South West 0.93% 1.40% 0.90%
As % of the Job Titles category 0.98% 1.47% 0.94%
Number of daily rates quoted 11 10 13
Median daily rate £185 £169 £180
Median daily rate % change year-on-year
+9.46% -6.11%
90% offered a daily rate of more than £125 £105 £120
10% offered a daily rate of more than £275 £190 £250
UK excluding London median daily rate £145 £163 £160
% change year-on-year
-10.76% +1.56%
Number of hourly rates quoted 8 24 7
Median hourly rate £14.50 £14.55 £15.00
Median hourly rate % change year-on-year
-0.34% -3.00%
90% offered a hourly rate of more than £9.70 £12.50 £12.26
10% offered a hourly rate of more than £28.00 £19.02 £20.00
UK excluding London median hourly rate £13.48 £15.38 £15.50
% change year-on-year
-12.38% -0.77%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2756 3192 2977
As % of all contract IT jobs located in the South West 94.74% 95.20% 95.54%
Number of daily rates quoted 1787 2032 1918
Median daily rate £375 £370 £360
Median daily rate % change year-on-year
+1.35% +2.77%
90% offered a daily rate of more than £210 £210 £225
10% offered a daily rate of more than £525 £500 £500
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 152 221 166
Median hourly rate £27.50 £22.50 £20.00
Median hourly rate % change year-on-year
+22.22% +12.50%
90% offered a hourly rate of more than £12.00 £12.00 £11.00
10% offered a hourly rate of more than £44.00 £45.00 £40.00
UK excluding London median hourly rate £16.50 £17.00 £16.50
% change year-on-year
-2.94% +3.03%

Desktop Support
Jobs Demand Trend in the South West

The demand trend of IT contracts across the South West region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the South West

Desktop Support
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the South West region.

Desktop Support Daily Rate Trend in the South West

Desktop Support
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the South West region over the 3 months to 24 August 2016.

Desktop Support Daily Rate Histogram in the South West

Desktop Support
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the South West region.

Desktop Support Hourly Rate Trend in the South West

Desktop Support
Hourly Rate Histogram in the South West

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Desktop Support across the South West region over the 3 months to 24 August 2016.

Desktop Support Hourly Rate Histogram in the South West

Desktop Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the South West region over the 3 months to 24 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Somerset +20 8 - -
Bristol -3 8 £205 +36.66%
Wiltshire -4 5 £133 +26.19%
Devon +7 3 £205 -
Gloucestershire -1 2 - - 1
Dorset - 1 - -
Desktop Support
England

Desktop Support Skill Set
Top 30 Related IT Skills in the South West

For the 6 months to 24 August 2016, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region featuring Desktop Support in the job title.

1 47 (81.03%) Windows
2 40 (68.97%) Active Directory
2 40 (68.97%) Windows 7
3 18 (31.03%) Microsoft
4 15 (25.86%) MS Office
5 14 (24.14%) SCCM
6 13 (22.41%) Windows Server
7 12 (20.69%) MS Excel
7 12 (20.69%) Citrix
8 11 (18.97%) Windows 8
9 9 (15.52%) ITIL
10 8 (13.79%) VMware
10 8 (13.79%) Windows Server 2008
10 8 (13.79%) Smartphone
10 8 (13.79%) Windows 10
11 7 (12.07%) Security Cleared
11 7 (12.07%) MS Exchange
11 7 (12.07%) HP
12 6 (10.34%) Microsoft Certification
12 6 (10.34%) Windows XP
12 6 (10.34%) SC Cleared
13 5 (8.62%) XenApp
13 5 (8.62%) TCP/IP
13 5 (8.62%) SLA
13 5 (8.62%) Blackberry
14 4 (6.90%) Windows Server 2003
14 4 (6.90%) Internet
14 4 (6.90%) DNS
14 4 (6.90%) LAN
14 4 (6.90%) DHCP

Desktop Support Skill Set
Top Related IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (12.07%) MS Exchange
2 1 (1.72%) Exchange Server 2007
2 1 (1.72%) IBM Notes
2 1 (1.72%) Skype for Business
Applications
1 15 (25.86%) MS Office
2 12 (20.69%) MS Excel
Cloud Services
1 2 (3.45%) Office 365
2 1 (1.72%) OneDrive
Communications & Networking
1 5 (8.62%) TCP/IP
2 4 (6.90%) DHCP
2 4 (6.90%) DNS
2 4 (6.90%) Internet
2 4 (6.90%) LAN
3 3 (5.17%) WAN
4 2 (3.45%) VoIP
4 2 (3.45%) VPN
5 1 (1.72%) Remote Desktop
General
1 4 (6.90%) Finance
2 2 (3.45%) Telecoms
3 1 (1.72%) Back Office
3 1 (1.72%) Banking
3 1 (1.72%) Local Government
3 1 (1.72%) Military
Miscellaneous
1 8 (13.79%) Smartphone
2 5 (8.62%) Blackberry
3 3 (5.17%) Fat Client
3 3 (5.17%) Thin Client
4 2 (3.45%) CMDB
4 2 (3.45%) Management Information System
5 1 (1.72%) Driving Licence
5 1 (1.72%) Mobile Computing
5 1 (1.72%) NHS
5 1 (1.72%) Video Conferencing
Operating Systems
1 47 (81.03%) Windows
2 40 (68.97%) Windows 7
3 13 (22.41%) Windows Server
4 11 (18.97%) Windows 8
5 8 (13.79%) Windows 10
5 8 (13.79%) Windows Server 2008
6 6 (10.34%) Windows XP
7 4 (6.90%) Windows Server 2003
7 4 (6.90%) Windows Server 2012
8 2 (3.45%) Android
8 2 (3.45%) Apple iOS
8 2 (3.45%) Linux
8 2 (3.45%) Mac OS X
8 2 (3.45%) Windows 2000 Server
Processes & Methodologies
1 9 (15.52%) ITIL
2 3 (5.17%) Service Delivery
3 2 (3.45%) Change Management
3 2 (3.45%) Configuration Management
3 2 (3.45%) Infrastructure Management
3 2 (3.45%) ITIL V3
3 2 (3.45%) ITSM
3 2 (3.45%) Line Management
3 2 (3.45%) Mobile Device Management
3 2 (3.45%) Performance Monitoring
3 2 (3.45%) Performance Optimisation
3 2 (3.45%) Service Management
3 2 (3.45%) Software Licensing
4 1 (1.72%) Asset Management
4 1 (1.72%) Capacity Management
4 1 (1.72%) Incident Management
4 1 (1.72%) Migration
4 1 (1.72%) Problem Management
4 1 (1.72%) Root Cause Analysis
Qualifications
1 7 (12.07%) Security Cleared
2 6 (10.34%) Microsoft Certification
2 6 (10.34%) SC Cleared
3 4 (6.90%) MCDST
3 4 (6.90%) MCP
3 4 (6.90%) MCSE
4 2 (3.45%) A+ Certification
5 1 (1.72%) DV Cleared
5 1 (1.72%) ITIL Foundation Certificate
5 1 (1.72%) MCSA
5 1 (1.72%) MCTS
Quality Assurance & Compliance
1 5 (8.62%) SLA
2 1 (1.72%) Disclosure Scotland
System Software
1 40 (68.97%) Active Directory
2 5 (8.62%) XenApp
3 4 (6.90%) XenDesktop
4 3 (5.17%) VMware Infrastructure
5 2 (3.45%) BitLocker
5 2 (3.45%) Microsoft App-V
5 2 (3.45%) UAG
6 1 (1.72%) Virtual Desktop
6 1 (1.72%) Virtual Servers
6 1 (1.72%) VMware ESX
Systems Management
1 14 (24.14%) SCCM
2 1 (1.72%) Backup Exec
2 1 (1.72%) NetVault Backup
Vendors
1 18 (31.03%) Microsoft
2 12 (20.69%) Citrix
3 8 (13.79%) VMware
4 7 (12.07%) HP
5 3 (5.17%) Cisco
5 3 (5.17%) Dell
6 2 (3.45%) Apple
6 2 (3.45%) AppSense
6 2 (3.45%) Canon
6 2 (3.45%) Forcepoint
6 2 (3.45%) Nokia
6 2 (3.45%) Samsung
6 2 (3.45%) Sophos
7 1 (1.72%) Intel Security
7 1 (1.72%) Lotus
7 1 (1.72%) Polycom
7 1 (1.72%) Veeam
7 1 (1.72%) Wyse