The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 27 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
27 Jul 2015
Same period 2014 Same period 2013
Desktop Support
Rank 94 104 70
Rank change year-on-year
+10 -34
Contract jobs requiring a Desktop Support 46 37 43
As % of all contract IT jobs located in the South West 1.44% 1.22% 2.00%
As % of the Job Titles category 1.53% 1.31% 2.13%
Number of daily rates quoted 7 18 16
Average daily rate
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of your Daily Rate
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£150 £180 £165
Average daily rate % change year-on-year
-16.66% +9.09%
90% offered a daily rate of more than £113 £145 £108
10% offered a daily rate of more than £190 £250 £210
UK excluding London average daily rate £170 £165 £150
% change year-on-year
+3.03% +10.00%
Number of hourly rates quoted 27 10 17
Average hourly rate £15.00 £15.75 £15.00
Average hourly rate % change year-on-year
-4.76% +5.00%
90% offered a hourly rate of more than £12.50 £13.49 £11.25
10% offered a hourly rate of more than £20.02 £20.00 £17.70
UK excluding London average hourly rate £15.13 £15.00 £15.50
% change year-on-year
+0.86% -3.22%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
3009 2825 2023
As % of all contract IT jobs located in the South West 93.88% 93.14% 93.96%
Number of daily rates quoted 1918 1856 1253
Average daily rate £375 £363 £350
Average daily rate % change year-on-year
+3.44% +3.57%
90% offered a daily rate of more than £225 £225 £200
10% offered a daily rate of more than £500 £500 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 197 166 136
Average hourly rate £19.03 £20.00 £16.00
Average hourly rate % change year-on-year
-4.85% +25.00%
90% offered a hourly rate of more than £12.50 £10.00 £11.00
10% offered a hourly rate of more than £45.00 £40.00 £40.00
UK excluding London average hourly rate £16.50 £16.50 £17.23
% change year-on-year
- -4.20%

Desktop Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the South West

Desktop Support
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the South West region.

Desktop Support Daily Rate Trend in the South West

Desktop Support
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the South West region.

Desktop Support Hourly Rate Trend in the South West

Desktop Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the South West region over the 3 months to 27 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -2 13 - -
Bristol +1 12 £131 - 2
Gloucestershire +1 10 £151 +4.31%
Devon -1 9 £140 -
Somerset +2 1 £190 +26.66% 1
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the South West

For the 6 months to 27 July 2015, IT contractor jobs across the South West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 84 (83.17%) Windows
2 64 (63.37%) Windows 7
3 58 (57.43%) Active Directory
4 37 (36.63%) Microsoft
4 37 (36.63%) MS Office
5 30 (29.70%) Windows XP
6 12 (11.88%) MS Exchange
7 11 (10.89%) MS Excel
7 11 (10.89%) SLA
7 11 (10.89%) Windows Server 2008
8 8 (7.92%) Security Cleared
8 8 (7.92%) Degree
8 8 (7.92%) Office 365
8 8 (7.92%) Windows 8
8 8 (7.92%) Citrix
8 8 (7.92%) Novell
9 7 (6.93%) ITIL
9 7 (6.93%) VMware
10 6 (5.94%) Manufacturing
10 6 (5.94%) Migration
10 6 (5.94%) SQL
10 6 (5.94%) FMCG
11 5 (4.95%) SC Cleared
11 5 (4.95%) Windows Server 2012
11 5 (4.95%) Remedy
12 4 (3.96%) Thin Client
12 4 (3.96%) Windows Server 2003
12 4 (3.96%) Google
12 4 (3.96%) Fat Client
12 4 (3.96%) SCCM

Desktop Support
Top Related IT Skills in the South West by Category

For the 6 months to 27 July 2015, IT contractor jobs across the South West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (11.88%) MS Exchange
2 3 (2.97%) Exchange Server 2010
3 2 (1.98%) Lync
3 2 (1.98%) IBM Notes
4 1 (0.99%) SharePoint
4 1 (0.99%) SharePoint 2010
Applications
1 37 (36.63%) MS Office
2 11 (10.89%) MS Excel
3 1 (0.99%) AutoCAD
3 1 (0.99%) MS PowerPoint
Cloud Services
1 8 (7.92%) Office 365
Communications & Networking
1 1 (0.99%) LAN
1 1 (0.99%) VoIP
1 1 (0.99%) WAN
1 1 (0.99%) TCP/IP
1 1 (0.99%) Firewall
General
1 6 (5.94%) Manufacturing
2 3 (2.97%) Finance
3 1 (0.99%) Telecoms
3 1 (0.99%) Retail
Libraries, Frameworks & Software Standards
1 1 (0.99%) Application Packaging
Miscellaneous
1 6 (5.94%) FMCG
2 4 (3.96%) Thin Client
2 4 (3.96%) Fat Client
3 3 (2.97%) CMDB
4 2 (1.98%) Data Centre
5 1 (0.99%) Video Conferencing
5 1 (0.99%) Blackberry
Operating Systems
1 84 (83.17%) Windows
2 64 (63.37%) Windows 7
3 30 (29.70%) Windows XP
4 11 (10.89%) Windows Server 2008
5 8 (7.92%) Windows 8
6 5 (4.95%) Windows Server 2012
7 4 (3.96%) Windows Server 2003
8 2 (1.98%) Android
9 1 (0.99%) Apple iOS
9 1 (0.99%) Windows Mobile
Processes & Methodologies
1 7 (6.93%) ITIL
2 6 (5.94%) Migration
3 3 (2.97%) Configuration Management
4 2 (1.98%) Incident Management
4 2 (1.98%) Release Management
4 2 (1.98%) Service Delivery
5 1 (0.99%) Service Management
Programming Languages
1 6 (5.94%) SQL
2 3 (2.97%) T-SQL
2 3 (2.97%) VBScript
2 3 (2.97%) VB
Qualifications
1 8 (7.92%) Degree
1 8 (7.92%) Security Cleared
2 5 (4.95%) SC Cleared
3 1 (0.99%) HND
Quality Assurance & Compliance
1 11 (10.89%) SLA
2 1 (0.99%) QA
System Software
1 58 (57.43%) Active Directory
2 3 (2.97%) VMware Workstation
3 2 (1.98%) VMware Infrastructure
3 2 (1.98%) XenDesktop
Systems Management
1 4 (3.96%) SCCM
2 3 (2.97%) Systems Management Server (SMS)
Vendors
1 37 (36.63%) Microsoft
2 8 (7.92%) Citrix
2 8 (7.92%) Novell
3 7 (6.93%) VMware
4 5 (4.95%) Remedy
5 4 (3.96%) Google
6 3 (2.97%) McAfee
6 3 (2.97%) HP
7 2 (1.98%) Compaq
7 2 (1.98%) Dell
7 2 (1.98%) Lotus
8 1 (0.99%) Apple
8 1 (0.99%) Autodesk
8 1 (0.99%) Avaya
8 1 (0.99%) SAP
8 1 (0.99%) Cisco