Desktop Support Contracts in the South West
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Job Locations Related Skills

The first table below looks at the demand for the Desktop Support role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 23 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South West region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
23 May 2013		 Same period 2012 Same period 2011
Desktop Support
Rank 67 119 94
Rank change year-on-year
+52 -25
Contract jobs requiring a Desktop Support 45 22 33
As % of all contract IT jobs located in the South West 2.239% 0.678% 1.149%
As % of the Job Titles category 2.380% 0.729% 1.219%
Number of daily rates quoted 14 6 7
Average daily rate £200 £145 £180
Average daily rate % change year-on-year
+37.93% -19.44%
90% offered a daily rate of more than £112 £95 £120
10% offered a daily rate of more than £275 £310 £210
UK excluding London average daily rate £144 £135 £160
% change year-on-year
+6.48% -15.62%
Number of hourly rates quoted 12 10 18
Average hourly rate £13.75 £15.25 £15.00
Average hourly rate % change year-on-year
-9.83% +1.66%
90% offered a hourly rate of more than £11.04 £13.85 £11.73
10% offered a hourly rate of more than £18.85 £21.00 £20.00
UK excluding London average hourly rate £14.00 £15.00 £14.00
% change year-on-year
-6.66% +7.14%
All Job Titles
South West
Contract IT job ads with a match in the
Job Titles category		 1891 3019 2707
As % of all contract IT jobs located in the South West 94.08% 93.04% 94.25%
Number of daily rates quoted 1135 1811 1344
Average daily rate £350 £375 £350
Average daily rate % change year-on-year
-6.66% +7.14%
90% offered a daily rate of more than £225 £230 £200
10% offered a daily rate of more than £500 £500 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 136 187 244
Average hourly rate £15.30 £22.50 £22.00
Average hourly rate % change year-on-year
-32.00% +2.27%
90% offered a hourly rate of more than £10.00 £12.80 £12.00
10% offered a hourly rate of more than £42.50 £38.00 £40.00
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Desktop Support
England

Desktop Support
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support across the South West region as a proportion of the total demand within the Job Titles category.

South West Desktop Support Jobs Demand Trend

Desktop Support
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the South West region.

South West Desktop Support Daily Rate Trend

Desktop Support
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the South West region over the 3 months to 23 May 2013.

South West Desktop Support Daily Rate Histogram

Desktop Support
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the South West region.

South West Desktop Support Hourly Rate Trend

Desktop Support
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the South West region over the 3 months to 23 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
Dorset +7 13 £210 -5.61%
Gloucestershire +44 12 £248 +160.52%
Somerset +11 10 £160 -18.98%
Bristol +15 5 - -
Wiltshire -2 3 £106 -34.91%
Devon -1 2 £110 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills

For the 6 months to 23 May 2013, IT contractor jobs across the South West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 57 (78.08%) Windows
2 45 (61.64%) Windows 7
3 34 (46.58%) Windows XP
4 28 (38.36%) Active Directory
5 25 (34.25%) Microsoft
6 21 (28.77%) MS Office
7 17 (23.29%) Windows Server 2003
8 15 (20.55%) ITIL
8 15 (20.55%) Windows Server 2008
9 13 (17.81%) Citrix
9 13 (17.81%) VoIP
10 12 (16.44%) Finance
10 12 (16.44%) Security Cleared
11 11 (15.07%) TCP/IP
12 10 (13.70%) VPN
12 10 (13.70%) MS Exchange
12 10 (13.70%) MS Excel
12 10 (13.70%) Apple
13 9 (12.33%) Blackberry
13 9 (12.33%) Microsoft Certification
14 8 (10.96%) Cisco
14 8 (10.96%) Internet
14 8 (10.96%) Mac OS X
14 8 (10.96%) Wireless
14 8 (10.96%) SC Cleared
15 7 (9.589%) Windows Vista
15 7 (9.589%) HP
16 6 (8.219%) LAN
16 6 (8.219%) Disaster Recovery
16 6 (8.219%) Exchange Server 2007

Desktop Support
Top Related IT Skills by Category

For the 6 months to 23 May 2013, IT contractor jobs across the South West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Development
1 1 (1.370%) Software Packaging
1 1 (1.370%) HTML
1 1 (1.370%) XML
Application Platforms
1 10 (13.70%) MS Exchange
2 6 (8.219%) Exchange Server 2007
3 5 (6.849%) Blackberry Enterprise Server
4 4 (5.479%) SharePoint
4 4 (5.479%) Exchange Server 2003
5 2 (2.740%) Exchange Server 2010
Applications
1 21 (28.77%) MS Office
2 10 (13.70%) MS Excel
Communications & Networking
1 13 (17.81%) VoIP
2 11 (15.07%) TCP/IP
3 10 (13.70%) VPN
4 8 (10.96%) Internet
4 8 (10.96%) Wireless
5 6 (8.219%) LAN
6 3 (4.110%) DNS
7 2 (2.740%) WAN
7 2 (2.740%) DHCP
8 1 (1.370%) VLAN
8 1 (1.370%) SAN
Database & Business Intelligence
1 1 (1.370%) SQL Server
1 1 (1.370%) Oracle 8/8i
Development Applications
1 1 (1.370%) MSI
General
1 12 (16.44%) Finance
2 3 (4.110%) Telecoms
3 2 (2.740%) Local Government
4 1 (1.370%) Publishing
Miscellaneous
1 9 (12.33%) Blackberry
2 5 (6.849%) Handset
3 4 (5.479%) Management Information System
4 1 (1.370%) iPad
4 1 (1.370%) Fat Client
4 1 (1.370%) Thin Client
Operating Systems
1 57 (78.08%) Windows
2 45 (61.64%) Windows 7
3 34 (46.58%) Windows XP
4 17 (23.29%) Windows Server 2003
5 15 (20.55%) Windows Server 2008
6 8 (10.96%) Mac OS X
7 7 (9.589%) Windows Vista
8 3 (4.110%) Apple iOS
8 3 (4.110%) Mac OS X Server
9 1 (1.370%) Mac OS
9 1 (1.370%) Linux
Processes & Methodologies
1 15 (20.55%) ITIL
2 6 (8.219%) Disaster Recovery
2 6 (8.219%) Asset Management
3 4 (5.479%) Network Management
4 3 (4.110%) Continuous Improvement
4 3 (4.110%) Software Deployment
4 3 (4.110%) ITIL V3
4 3 (4.110%) Problem Management
4 3 (4.110%) Information Management
4 3 (4.110%) Change Management
5 2 (2.740%) Service Management
5 2 (2.740%) Migration
6 1 (1.370%) ITIL V2
6 1 (1.370%) Incident Management
Programming Languages
1 3 (4.110%) SQL
2 2 (2.740%) PowerShell
3 1 (1.370%) VB
Qualifications
1 12 (16.44%) Security Cleared
2 9 (12.33%) Microsoft Certification
3 8 (10.96%) SC Cleared
4 5 (6.849%) MCITP
4 5 (6.849%) MCSE
4 5 (6.849%) MCP
5 4 (5.479%) MCDST
5 4 (5.479%) DV Cleared
6 2 (2.740%) HNC
6 2 (2.740%) ITIL Certification
6 2 (2.740%) Degree
7 1 (1.370%) MCTS
Quality Assurance & Compliance
1 6 (8.219%) ISO/IEC 27001
2 1 (1.370%) SLA
System Software
1 28 (38.36%) Active Directory
2 4 (5.479%) XenApp
3 2 (2.740%) Terminal Services
4 1 (1.370%) VMware Infrastructure
Systems Management
1 4 (5.479%) SCCM
2 1 (1.370%) WSUS
Vendors
1 25 (34.25%) Microsoft
2 13 (17.81%) Citrix
3 10 (13.70%) Apple
4 8 (10.96%) Cisco
5 7 (9.589%) HP
6 4 (5.479%) Oracle
6 4 (5.479%) Adobe
7 3 (4.110%) Avaya
8 1 (1.370%) VMware
8 1 (1.370%) Dell
Apple Mac Support Engineer / OSX / Mac Desktop Support - Cheltenham
Gloucestershire
PC & Apple Mac support Engineer OSX platform. Desktop support 1/2 line - MS Office products, Windows 7 etc... Desktop support 1/2 line required for this exciting new...
Lucid Support Services
Rate: From £12 to £15 per hour
Posted: 16 May 2013
MAC Support,1st/2nd Line Desktop Support, (Servicedesk, Helpdesk, MAC Environment)
Cheltenham, Gloucestershire
Good knowledge of OSX, Office 2011 for Mac, Adobe CS Products, AD user administration, Office 2007-2010 for PC and Windows 7. Additional knowledge of Apple Remote Desktop,...
Opus Recruitment Solutions Ltd
Rate: £14
Posted: 16 May 2013
MAC Support,1st/2nd Line Desktop Support, (Servicedesk, Helpdesk, MAC Environment)
Cheltenham, South West
MAC/PC Desktop Support, 1st/ 2nd Line Support,Service desk, Helpdesk, My market leading client are looking for a 1st and 2nd line Mac/PC desktop support engineer-...
OPUS
Rate: GBP14 per hour
Posted: 17 May 2013
On-Site Desktop Support (CRB)
Bath, South West
Technical Skills* Operating Systems: Microsoft Windows XP, Vista and 7. Windows Server 2003 and 2008. Linux and Mac OS... * Experience of Microsoft Exchange 2003, 2007 or 2010 could...
Hays Specialist Recruitment Ltd
Rate: £18 - £20 per hour
Posted: 15 May 2013
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Last Updated Thursday 23 May 2013
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