The table below looks at the statistics for the Desktop Support role in IT contracts advertised for the South West region. Included is a guide to the average contractor rates offered in IT contracts that have cited Desktop Support in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
Desktop Support
Rank 111 119 91
Rank change year-on-year
+8 -28
Contract jobs requiring a Desktop Support 33 30 39
As % of all contract IT jobs located in the South West 1.11% 0.93% 1.50%
As % of the Job Titles category 1.16% 0.97% 1.59%
Number of daily rates quoted 13 7 11
Average daily rate £140 £120 £150
Average daily rate % change year-on-year
+16.66% -20.00%
90% offered a daily rate of more than £115 £98 £140
10% offered a daily rate of more than £204 £150 £185
UK excluding London average daily rate £150 £140 £146
% change year-on-year
+7.14% -4.27%
Number of hourly rates quoted 11 12 13
Average hourly rate £13.00 £15.99 £14.00
Average hourly rate % change year-on-year
-18.67% +14.17%
90% offered a hourly rate of more than £12.50 £10.50 £11.70
10% offered a hourly rate of more than £16.00 £25.90 £17.50
UK excluding London average hourly rate £14.40 £14.50 £15.50
% change year-on-year
-0.68% -6.45%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the South West region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
South West
Contract IT job ads with a match in the
Job Titles category
2846 3089 2451
As % of all contract IT jobs located in the South West 95.54% 95.81% 94.41%
Number of daily rates quoted 1906 1957 1481
Average daily rate £375 £385 £350
Average daily rate % change year-on-year
-2.59% +10.00%
90% offered a daily rate of more than £250 £245 £225
10% offered a daily rate of more than £500 £525 £476
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 176 174 162
Average hourly rate £35.00 £28.50 £20.00
Average hourly rate % change year-on-year
+22.80% +42.50%
90% offered a hourly rate of more than £12.50 £11.00 £11.50
10% offered a hourly rate of more than £50.00 £44.50 £35.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

Desktop Support
Jobs Demand Trend in the South West

This chart provides a 3-month moving total of IT contractor jobs citing Desktop Support in the job title across the South West region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the South West

Desktop Support
Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Desktop Support across the South West region.

Desktop Support Daily Rate Trend in the South West

Desktop Support
Daily Rate Histogram in the South West

This chart provides a histogram of daily rates quoted in contract IT jobs citing Desktop Support across the South West region over the 3 months to 11 February 2016.

Desktop Support Daily Rate Histogram in the South West

Desktop Support
Hourly Rate Trend in the South West

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Desktop Support across the South West region.

Desktop Support Hourly Rate Trend in the South West

Desktop Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Desktop Support within the South West region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire +5 14 £278 - 2
Somerset +6 6 £193 +92.50% 1
Bristol -3 5 £113 -13.46% 2
Dorset +5 4 £133 -19.69%
Devon -2 3 £175 -
Gloucestershire +5 1 £125 +31.57%
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the South West

For the 6 months to 11 February 2016, IT contractor jobs across the South West region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title.

1 54 (76.06%) Windows
2 41 (57.75%) Windows 7
3 27 (38.03%) Microsoft
4 21 (29.58%) Active Directory
5 19 (26.76%) MS Office
6 14 (19.72%) Windows XP
6 14 (19.72%) Windows Server
7 10 (14.08%) Apple
8 9 (12.68%) MS Exchange
8 9 (12.68%) MS Excel
8 9 (12.68%) Windows 8
9 8 (11.27%) ITIL
9 8 (11.27%) Citrix
9 8 (11.27%) SCCM
9 8 (11.27%) Windows Server 2008
10 7 (9.86%) Video Conferencing
10 7 (9.86%) Android
10 7 (9.86%) Security Cleared
10 7 (9.86%) Windows Server 2012
11 6 (8.45%) XenApp
11 6 (8.45%) Office 365
11 6 (8.45%) HP
11 6 (8.45%) HND
12 5 (7.04%) Finance
12 5 (7.04%) Migration
12 5 (7.04%) TCP/IP
12 5 (7.04%) SC Cleared
13 4 (5.63%) Exchange Server 2010
13 4 (5.63%) ITIL V3
13 4 (5.63%) SLA

Desktop Support
Top Related IT Skills in the South West by Category

For the 6 months to 11 February 2016, IT contractor jobs across the South West region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (12.68%) MS Exchange
2 4 (5.63%) Blackberry Enterprise Server
2 4 (5.63%) Exchange Server 2010
2 4 (5.63%) IBM Notes
3 3 (4.23%) Skype for Business
4 1 (1.41%) Exchange Server 2007
4 1 (1.41%) Exchange Server 2013
4 1 (1.41%) IBM Domino
Applications
1 19 (26.76%) MS Office
2 9 (12.68%) MS Excel
3 1 (1.41%) Acrobat
3 1 (1.41%) Spreadsheet
Business Applications
1 3 (4.23%) Remedy ITSM
Cloud Services
1 6 (8.45%) Office 365
Communications & Networking
1 5 (7.04%) TCP/IP
2 3 (4.23%) LAN
3 2 (2.82%) Internet
3 2 (2.82%) VoIP
3 2 (2.82%) WAN
3 2 (2.82%) Wi-Fi
4 1 (1.41%) Remote Desktop
4 1 (1.41%) Skype
4 1 (1.41%) VPN
Database & Business Intelligence
1 1 (1.41%) SQL Server
General
1 5 (7.04%) Finance
2 2 (2.82%) Telecoms
3 1 (1.41%) Billing
3 1 (1.41%) Front Office
Miscellaneous
1 7 (9.86%) Video Conferencing
2 4 (5.63%) Blackberry
2 4 (5.63%) NHS
3 3 (4.23%) Mathematics
4 2 (2.82%) Fat Client
4 2 (2.82%) Management Information System
4 2 (2.82%) Replication
4 2 (2.82%) Thin Client
5 1 (1.41%) Analytical Skills
5 1 (1.41%) Client/Server
5 1 (1.41%) Computer Science
5 1 (1.41%) Data Centre
5 1 (1.41%) Driving Licence
Operating Systems
1 54 (76.06%) Windows
2 41 (57.75%) Windows 7
3 14 (19.72%) Windows Server
3 14 (19.72%) Windows XP
4 9 (12.68%) Windows 8
5 8 (11.27%) Windows Server 2008
6 7 (9.86%) Android
6 7 (9.86%) Windows Server 2012
7 3 (4.23%) Windows 10
8 2 (2.82%) Apple iOS
9 1 (1.41%) Mac OS
9 1 (1.41%) Mac OS X
9 1 (1.41%) Windows 2000
9 1 (1.41%) Windows Vista
Processes & Methodologies
1 8 (11.27%) ITIL
2 5 (7.04%) Migration
3 4 (5.63%) ITIL V3
3 4 (5.63%) Patch Management
4 3 (4.23%) Service Delivery
5 2 (2.82%) Asset Management
5 2 (2.82%) Incident Management
5 2 (2.82%) IT Asset Management
5 2 (2.82%) ITSM
5 2 (2.82%) Programme Management
5 2 (2.82%) Service Management
5 2 (2.82%) Supplier Management
6 1 (1.41%) Change Control
6 1 (1.41%) Coaching
6 1 (1.41%) Infrastructure Management
6 1 (1.41%) Performance Monitoring
6 1 (1.41%) Performance Optimisation
6 1 (1.41%) Performance Tuning
6 1 (1.41%) Software Distribution
6 1 (1.41%) Software Licensing
Programming Languages
1 3 (4.23%) C
2 2 (2.82%) SQL
3 1 (1.41%) Java
Qualifications
1 7 (9.86%) Security Cleared
2 6 (8.45%) HND
3 5 (7.04%) SC Cleared
4 3 (4.23%) ITIL Certification
4 3 (4.23%) MCP
4 3 (4.23%) Microsoft Certification
5 2 (2.82%) MCDST
6 1 (1.41%) CCNA
6 1 (1.41%) Cisco Certification
Quality Assurance & Compliance
1 4 (5.63%) SLA
System Software
1 21 (29.58%) Active Directory
2 6 (8.45%) XenApp
3 2 (2.82%) Hyper-V
4 1 (1.41%) BitLocker
4 1 (1.41%) Microsoft App-V
4 1 (1.41%) UAG
4 1 (1.41%) VMware Infrastructure
4 1 (1.41%) XenDesktop
Systems Management
1 8 (11.27%) SCCM
2 1 (1.41%) Norton AntiVirus
Vendors
1 27 (38.03%) Microsoft
2 10 (14.08%) Apple
3 8 (11.27%) Citrix
4 6 (8.45%) HP
5 4 (5.63%) Lotus
5 4 (5.63%) Remedy
6 3 (4.23%) BMC
6 3 (4.23%) Cisco
6 3 (4.23%) VMware
7 1 (1.41%) Adobe
7 1 (1.41%) Altiris
7 1 (1.41%) AppSense
7 1 (1.41%) Barracuda Networks
7 1 (1.41%) Canon
7 1 (1.41%) Dell
7 1 (1.41%) IBM
7 1 (1.41%) Kaspersky
7 1 (1.41%) Sophos
7 1 (1.41%) Symantec
Chippenham, Wiltshire
Austin Fraser
Posted: 6 hours ago