Problem Manager Contracts with Work from Home Options

Problem Manager
UK > Work from Home

The median Problem Manager daily rate for remote or hybrid work is £493, according to job vacancies posted in the 6 months leading up to 11 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
11 Jun 2024
Same period 2023 Same period 2022
Rank 319 437 617
Rank change year-on-year +118 +180 -127
Contract jobs requiring a Problem Manager 24 8 12
As % of all contract jobs with a WFH option 0.16% 0.034% 0.027%
As % of the Job Titles category 0.17% 0.035% 0.029%
Number of daily rates quoted 7 7 6
10th Percentile £445 £418 £448
25th Percentile £472 £469 £476
Median daily rate (50th Percentile) £493 £570 £495
Median % change year-on-year -13.51% +15.15% -7.91%
75th Percentile £506 - £499
90th Percentile £523 £582 £513
UK median daily rate £493 £490 £495
% change year-on-year +0.61% -1.01% -7.91%

All Contract IT Job Vacancies
Work from Home

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies with WFH or hybrid options. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in Work from Home with a recognized job title 13,812 22,728 41,958
% of contract IT jobs with a recognized job title 93.53% 95.24% 95.64%
Number of daily rates quoted 9,312 16,121 30,511
10th Percentile £325 £359 £359
25th Percentile £425 £444 £431
Median daily rate (50th Percentile) £525 £538 £525
Median % change year-on-year -2.42% +2.48% +7.14%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £725
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +6.06%
Number of hourly rates quoted 568 526 561
10th Percentile £14.26 £16.98 £14.00
25th Percentile £22.56 £25.00 £19.91
Median hourly rate £43.00 £50.50 £40.00
Median % change year-on-year -14.85% +26.25% +70.21%
75th Percentile £63.19 £66.57 £59.00
90th Percentile £75.00 £77.00 £68.75
UK median hourly rate £37.50 £45.00 £25.00
% change year-on-year -16.67% +80.00% +16.28%

Problem Manager
Trend for Jobs with a WFH Option

Job vacancies with a work from home option which featured Problem Manager in the job title as a proportion of all IT jobs advertised.

Problem Manager trend for jobs with a WFH option

Problem Manager
Daily Rate Trend for Jobs with a WFH Option

3-month moving average daily rate quoted in job vacancies with a work from home option citing Problem Manager.

Problem Manager daily rate for jobs with a WFH option

Problem Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in Job Vacancies with WFH Options

For the 6 months to 11 June 2024, Problem Manager contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract jobs with a WFH option featuring Problem Manager in the job title.

1 16 (66.67%) Change Management
2 15 (62.50%) Finance
3 13 (54.17%) ServiceNow
4 12 (50.00%) Banking
4 12 (50.00%) Problem Management
5 11 (45.83%) ITIL
6 7 (29.17%) Incident Management
7 5 (20.83%) Root Cause Analysis
7 5 (20.83%) Proactive Management
8 4 (16.67%) Customer Experience
8 4 (16.67%) Influencing Skills
8 4 (16.67%) Problem-Solving
8 4 (16.67%) Due Diligence
8 4 (16.67%) Service Management
8 4 (16.67%) BT
8 4 (16.67%) Telecoms
8 4 (16.67%) Continuous Improvement
8 4 (16.67%) ITIL Foundation Certificate
8 4 (16.67%) Data Analysis
9 3 (12.50%) Configuration Management
9 3 (12.50%) Statistics
9 3 (12.50%) SC Cleared
9 3 (12.50%) Security Cleared
9 3 (12.50%) Mentoring
9 3 (12.50%) Quality Management
9 3 (12.50%) ITIL Certification
9 3 (12.50%) Virtual Team Management
9 3 (12.50%) Virtual Team
9 3 (12.50%) Proactive Monitoring
9 3 (12.50%) Inclusion and Diversity

Problem Manager Skill Set
Co-occurring Skills and Capabilities with WFH Options by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Cloud Services
1 1 (4.17%) Power Platform
Database & Business Intelligence
1 1 (4.17%) MySQL
1 1 (4.17%) Power BI
1 1 (4.17%) Qlik Sense
1 1 (4.17%) Relational Database
General
1 15 (62.50%) Finance
2 12 (50.00%) Banking
3 4 (16.67%) Influencing Skills
3 4 (16.67%) Telecoms
4 3 (12.50%) Inclusion and Diversity
4 3 (12.50%) Social Skills
5 2 (8.33%) Public Sector
Libraries, Frameworks & Software Standards
1 1 (4.17%) AngularJS
1 1 (4.17%) CSS
1 1 (4.17%) HTML
Miscellaneous
1 3 (12.50%) Virtual Team
Processes & Methodologies
1 16 (66.67%) Change Management
2 12 (50.00%) Problem Management
3 11 (45.83%) ITIL
4 7 (29.17%) Incident Management
5 5 (20.83%) Proactive Management
5 5 (20.83%) Root Cause Analysis
6 4 (16.67%) Continuous Improvement
6 4 (16.67%) Customer Experience
6 4 (16.67%) Data Analysis
6 4 (16.67%) Due Diligence
6 4 (16.67%) Problem-Solving
6 4 (16.67%) Service Management
7 3 (12.50%) Configuration Management
7 3 (12.50%) Mentoring
7 3 (12.50%) Proactive Monitoring
7 3 (12.50%) Quality Management
7 3 (12.50%) Statistics
7 3 (12.50%) Virtual Team Management
8 2 (8.33%) ITSM
9 1 (4.17%) Data Security
Programming Languages
1 1 (4.17%) JavaScript
1 1 (4.17%) SQL
Qualifications
1 4 (16.67%) ITIL Foundation Certificate
2 3 (12.50%) ITIL Certification
2 3 (12.50%) SC Cleared
2 3 (12.50%) Security Cleared
3 1 (4.17%) PMI Certification
3 1 (4.17%) PMP
Vendors
1 13 (54.17%) ServiceNow
2 4 (16.67%) BT