The table below looks at the statistics for the Problem Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Manager in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Problem Manager
Rank 571 557 547
Rank change year-on-year
-14 -10
Contract jobs requiring a Problem Manager 40 26 41
As % of all contract IT jobs located in the UK 0.071% 0.049% 0.071%
As % of the Job Titles category 0.077% 0.052% 0.076%
Number of daily rates quoted 28 13 23
Average daily rate
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£361 £425 £313
Average daily rate % change year-on-year
-15.00% +36.00%
90% offered a daily rate of more than £309 £400 £193
10% offered a daily rate of more than £466 £530 £350
UK excluding London average daily rate £363 £405 £312
% change year-on-year
-10.49% +29.80%
Number of hourly rates quoted 0 1 3
Average hourly rate - £20.00 £32.50
Average hourly rate % change year-on-year
- -38.46%
UK excluding London average hourly rate - £20.00 £25.74
% change year-on-year
- -22.29%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
51961 49585 53705
As % of all contract IT jobs located in the UK 92.02% 92.76% 92.87%
Number of daily rates quoted 31503 29488 30138
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £234 £235
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 2007 2141 2629
Average hourly rate £17.00 £17.50 £19.00
Average hourly rate % change year-on-year
-2.85% -7.89%
90% offered a hourly rate of more than £10.50 £11.00 £11.50
10% offered a hourly rate of more than £40.00 £40.00 £41.00
UK excluding London average hourly rate £17.00 £17.00 £18.00
% change year-on-year
- -5.55%

Problem Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Problem Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Problem Manager Jobs Demand Trend in the UK

Problem Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Manager within the UK.

Problem Manager Daily Rate Trend in the UK

Problem Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Manager within the UK over the 3 months to 2 September 2014.

Problem Manager Daily Rate Histogram in the UK

Problem Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Manager within the UK.

Problem Manager Hourly Rate Trend in the UK

Problem Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Manager within the UK over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -1 37 £363 -14.70% 2
South East +3 12 £344 -16.15%
East of England -17 9 £469 +17.18% 1
Essex - 9 £469 - 1
North West +1 8 £325 -
Buckinghamshire +6 7 £313 -
Milton Keynes +3 7 £313 -
Manchester - 6 £263 -
Colchester - 5 £463 -
London +10 4 £360 -20.00% 1
Leeds +8 3 £375 -
West Yorkshire +5 3 £375 -
Yorkshire +4 3 £375 -
Oxfordshire - 3 £388 -
Oxford - 2 £375 -
Berkshire +8 1 - -
West Midlands -18 1 £315 -
South West - - - -
Tyne and Wear - - - -
South Yorkshire - - - -
City of London - - - -
North East - - - -
Hampshire - - - -
Northumberland - - - -
Reading - - - -
Sheffield - - - -
Newcastle upon Tyne - - - -
Fareham - - - -
Amersham - - - -
Birmingham - - - -

Problem Manager
Top 30 Related IT Skills

For the 6 months to 2 September 2014, IT contractor jobs within the UK that cited Problem Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Problem Manager in their job title.

1 56 (76.71%) ITIL
2 53 (72.60%) Problem Management
3 30 (41.10%) Root Cause Analysis
4 16 (21.92%) ITIL V3
4 16 (21.92%) Incident Management
4 16 (21.92%) ITSM
4 16 (21.92%) Windows
4 16 (21.92%) Service Management
5 12 (16.44%) Citrix
6 11 (15.07%) Finance
6 11 (15.07%) ITIL Certification
7 10 (13.70%) NetApp
7 10 (13.70%) MS Exchange
7 10 (13.70%) Exchange Server 2010
7 10 (13.70%) Windows Server 2008
7 10 (13.70%) XenApp
7 10 (13.70%) Exchange Server 2013
8 9 (12.33%) Security Cleared
9 8 (10.96%) assyst
10 7 (9.59%) SLA
10 7 (9.59%) Law
10 7 (9.59%) Service Delivery
10 7 (9.59%) SC Cleared
10 7 (9.59%) Trend Analysis
10 7 (9.59%) ITIL V2
11 6 (8.22%) DV Cleared
11 6 (8.22%) OVSD
11 6 (8.22%) Publishing
12 5 (6.85%) Management Information System
12 5 (6.85%) Remedy

Problem Manager
Top Related IT Skills by Category

For the 6 months to 2 September 2014, IT contractor jobs within the UK that cited Problem Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Problem Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (13.70%) MS Exchange
1 10 (13.70%) Exchange Server 2010
1 10 (13.70%) Exchange Server 2013
Applications
1 2 (2.74%) MS Office
1 2 (2.74%) MS Excel
1 2 (2.74%) MS PowerPoint
Business Applications
1 8 (10.96%) assyst
2 2 (2.74%) Remedy ITSM
Communications & Networking
1 2 (2.74%) TCP/IP
1 2 (2.74%) VPN
Database & Business Intelligence
1 1 (1.37%) Data Mart
General
1 11 (15.07%) Finance
2 7 (9.59%) Law
3 6 (8.22%) Publishing
4 3 (4.11%) Banking
4 3 (4.11%) Retail
4 3 (4.11%) Telecoms
5 1 (1.37%) Financial Institution
5 1 (1.37%) Investment Banking
5 1 (1.37%) Legal
5 1 (1.37%) Manufacturing
Miscellaneous
1 5 (6.85%) Management Information System
2 2 (2.74%) Enterprise Software
3 1 (1.37%) Mainframe
3 1 (1.37%) Credit Risk
3 1 (1.37%) Video Conferencing
Operating Systems
1 16 (21.92%) Windows
2 10 (13.70%) Windows Server 2008
3 2 (2.74%) Windows 8
Processes & Methodologies
1 56 (76.71%) ITIL
2 53 (72.60%) Problem Management
3 30 (41.10%) Root Cause Analysis
4 16 (21.92%) Incident Management
4 16 (21.92%) ITIL V3
4 16 (21.92%) Service Management
4 16 (21.92%) ITSM
5 7 (9.59%) Service Delivery
5 7 (9.59%) ITIL V2
5 7 (9.59%) Trend Analysis
6 4 (5.48%) Change Management
7 3 (4.11%) Stakeholder Management
8 2 (2.74%) Performance Management
8 2 (2.74%) Logistics
9 1 (1.37%) Matrix Management
9 1 (1.37%) User Acceptance Testing
9 1 (1.37%) Agile Software Development
9 1 (1.37%) Migration
Qualifications
1 11 (15.07%) ITIL Certification
2 9 (12.33%) Security Cleared
3 7 (9.59%) SC Cleared
4 6 (8.22%) DV Cleared
5 2 (2.74%) Degree
6 1 (1.37%) CCENT
6 1 (1.37%) ISEB Practitioner
6 1 (1.37%) CCNA
6 1 (1.37%) ISEB
6 1 (1.37%) Cisco Certification
Quality Assurance & Compliance
1 7 (9.59%) SLA
2 4 (5.48%) BS15000
System Software
1 10 (13.70%) XenApp
2 2 (2.74%) NFS
Systems Management
1 6 (8.22%) OVSD
2 1 (1.37%) HP Quality Center
Vendors
1 12 (16.44%) Citrix
2 10 (13.70%) NetApp
3 5 (6.85%) Remedy
4 3 (4.11%) RedPrairie
4 3 (4.11%) ServiceNow
5 2 (2.74%) Microsoft
6 1 (1.37%) HP
6 1 (1.37%) EMC
6 1 (1.37%) Cisco