The table below looks at the statistics for the Problem Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Manager in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Problem Manager
Rank 572 560 565
Rank change year-on-year
-12 +5
Contract jobs requiring a Problem Manager 40 26 39
As % of all contract IT jobs located in the UK 0.069% 0.049% 0.068%
As % of the Job Titles category 0.076% 0.053% 0.073%
Number of daily rates quoted 29 12 22
Average daily rate
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£363 £405 £312
Average daily rate % change year-on-year
-10.49% +29.70%
90% offered a daily rate of more than £310 £300 £194
10% offered a daily rate of more than £465 £540 £350
UK excluding London average daily rate £356 £400 £325
% change year-on-year
-10.93% +23.07%
Number of hourly rates quoted 1 3 3
Average hourly rate £28.00 £22.88 £32.50
Average hourly rate % change year-on-year
+22.40% -29.61%
UK excluding London average hourly rate £28.00 £22.88 £25.74
% change year-on-year
+22.40% -11.12%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
52430 48925 53586
As % of all contract IT jobs located in the UK 91.02% 92.73% 92.94%
Number of daily rates quoted 32042 29264 29965
Average daily rate £400 £400 £388
Average daily rate % change year-on-year
- +3.22%
90% offered a daily rate of more than £225 £231 £230
10% offered a daily rate of more than £550 £575 £558
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 2056 2117 2633
Average hourly rate £17.00 £17.00 £18.25
Average hourly rate % change year-on-year
- -6.84%
90% offered a hourly rate of more than £10.50 £11.00 £11.35
10% offered a hourly rate of more than £40.00 £40.00 £41.50
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Problem Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Problem Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Problem Manager Jobs Demand Trend in the UK

Problem Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Manager within the UK.

Problem Manager Daily Rate Trend in the UK

Problem Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Manager within the UK over the 3 months to 19 September 2014.

Problem Manager Daily Rate Histogram in the UK

Problem Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Manager within the UK.

Problem Manager Hourly Rate Trend in the UK

Problem Manager
Top 28 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Manager within the UK over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +5 36 £369 -10.33% 3
South East +12 11 £344 -16.15%
East of England -16 8 £463 +15.62% 1
Buckinghamshire +2 7 £313 -
Milton Keynes 0 7 £313 -
Essex - 7 £469 - 1
Colchester - 5 £463 -
London +9 4 £440 -2.22% 2
West Yorkshire +8 3 £375 -
Yorkshire +3 3 £375 -
Leeds +3 3 £375 -
Oxfordshire - 2 £388 -
Berkshire +7 1 - -
West Midlands -17 1 £315 -
Oxford - 1 £375 -
Reading - - - -
Sheffield - - - -
South Yorkshire - - - -
Northumberland - - - -
Newcastle upon Tyne - - - -
Amersham - - - -
Birmingham - - - -
Bracknell - - - -
Bristol - - - -
City of London - - - - 1
North East - - - -
South West - - - -
Tyne and Wear - - - -

Problem Manager
Top 30 Related IT Skills

For the 6 months to 19 September 2014, IT contractor jobs within the UK that cited Problem Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Problem Manager in their job title.

1 58 (78.38%) ITIL
2 54 (72.97%) Problem Management
3 28 (37.84%) Root Cause Analysis
4 17 (22.97%) ITSM
4 17 (22.97%) Service Management
5 16 (21.62%) ITIL V3
6 15 (20.27%) Incident Management
7 14 (18.92%) Windows
8 13 (17.57%) Citrix
9 12 (16.22%) Finance
10 11 (14.86%) ITIL Certification
11 10 (13.51%) MS Exchange
11 10 (13.51%) NetApp
11 10 (13.51%) Exchange Server 2010
11 10 (13.51%) Exchange Server 2013
11 10 (13.51%) Windows Server 2008
11 10 (13.51%) XenApp
12 9 (12.16%) SLA
13 8 (10.81%) assyst
13 8 (10.81%) Security Cleared
13 8 (10.81%) Analytical Skills
14 7 (9.46%) Trend Analysis
14 7 (9.46%) ITIL V2
14 7 (9.46%) Remedy
14 7 (9.46%) Service Delivery
15 6 (8.11%) OVSD
15 6 (8.11%) Management Information System
15 6 (8.11%) Publishing
15 6 (8.11%) SC Cleared
16 5 (6.76%) DV Cleared

Problem Manager
Top Related IT Skills by Category

For the 6 months to 19 September 2014, IT contractor jobs within the UK that cited Problem Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Problem Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (13.51%) MS Exchange
1 10 (13.51%) Exchange Server 2010
1 10 (13.51%) Exchange Server 2013
Applications
1 3 (4.05%) MS Excel
2 2 (2.70%) MS Office
2 2 (2.70%) MS PowerPoint
Business Applications
1 8 (10.81%) assyst
2 3 (4.05%) Remedy ITSM
Communications & Networking
1 3 (4.05%) TCP/IP
1 3 (4.05%) VPN
Database & Business Intelligence
1 1 (1.35%) Data Mart
General
1 12 (16.22%) Finance
2 6 (8.11%) Publishing
3 5 (6.76%) Law
4 4 (5.41%) Telecoms
5 3 (4.05%) Banking
5 3 (4.05%) Retail
6 1 (1.35%) Investment Banking
6 1 (1.35%) Local Government
6 1 (1.35%) Financial Institution
6 1 (1.35%) Legal
6 1 (1.35%) Manufacturing
Miscellaneous
1 8 (10.81%) Analytical Skills
2 6 (8.11%) Management Information System
3 2 (2.70%) Enterprise Software
3 2 (2.70%) Video Conferencing
4 1 (1.35%) Credit Risk
4 1 (1.35%) Mainframe
Operating Systems
1 14 (18.92%) Windows
2 10 (13.51%) Windows Server 2008
Processes & Methodologies
1 58 (78.38%) ITIL
2 54 (72.97%) Problem Management
3 28 (37.84%) Root Cause Analysis
4 17 (22.97%) ITSM
4 17 (22.97%) Service Management
5 16 (21.62%) ITIL V3
6 15 (20.27%) Incident Management
7 7 (9.46%) Trend Analysis
7 7 (9.46%) ITIL V2
7 7 (9.46%) Service Delivery
8 4 (5.41%) Change Management
9 3 (4.05%) Stakeholder Management
9 3 (4.05%) Performance Management
9 3 (4.05%) People Management
10 2 (2.70%) Agile Software Development
10 2 (2.70%) Logistics
11 1 (1.35%) Data Analysis
11 1 (1.35%) Matrix Management
11 1 (1.35%) User Acceptance Testing
11 1 (1.35%) Project Management
Qualifications
1 11 (14.86%) ITIL Certification
2 8 (10.81%) Security Cleared
3 6 (8.11%) SC Cleared
4 5 (6.76%) DV Cleared
5 3 (4.05%) Degree
6 2 (2.70%) CCNA
6 2 (2.70%) Cisco Certification
6 2 (2.70%) CCENT
7 1 (1.35%) ISEB Practitioner
7 1 (1.35%) ISEB
Quality Assurance & Compliance
1 9 (12.16%) SLA
2 4 (5.41%) BS15000
System Software
1 10 (13.51%) XenApp
2 3 (4.05%) NFS
Systems Management
1 6 (8.11%) OVSD
2 1 (1.35%) HP Quality Center
Vendors
1 13 (17.57%) Citrix
2 10 (13.51%) NetApp
3 7 (9.46%) Remedy
4 3 (4.05%) Microsoft
4 3 (4.05%) ServiceNow
5 2 (2.70%) RedPrairie
6 1 (1.35%) BMC
6 1 (1.35%) HP
6 1 (1.35%) EMC
6 1 (1.35%) Cisco