The table below looks at the statistics for the Problem Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Problem Manager in their job title over the 3 months to 2 July 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Jul 2015
Same period 2014 Same period 2013
Problem Manager
Rank 560 539 556
Rank change year-on-year
-21 +17
Contract jobs requiring a Problem Manager 43 47 20
As % of all contract IT jobs located in the UK 0.078% 0.087% 0.040%
As % of the Job Titles category 0.084% 0.094% 0.044%
Number of daily rates quoted 22 33 13
Average daily rate
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£350 £370 £430
Average daily rate % change year-on-year
-5.40% -13.95%
90% offered a daily rate of more than £340 £300 £402
10% offered a daily rate of more than £518 £460 £444
UK excluding London average daily rate £400 £375 £425
% change year-on-year
+6.66% -11.76%
Number of hourly rates quoted 0 1 1
Average hourly rate - £21.00 £40.00
Average hourly rate % change year-on-year
- -47.50%
UK excluding London average hourly rate - £21.00 £40.00
% change year-on-year
- -47.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50919 49737 45816
As % of all contract IT jobs located in the UK 92.44% 92.58% 92.60%
Number of daily rates quoted 32112 30451 26557
Average daily rate £400 £395 £400
Average daily rate % change year-on-year
+1.26% -1.25%
90% offered a daily rate of more than £250 £230 £238
10% offered a daily rate of more than £575 £550 £575
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 1925 1987 2121
Average hourly rate £17.00 £16.50 £18.50
Average hourly rate % change year-on-year
+3.03% -10.81%
90% offered a hourly rate of more than £11.00 £10.50 £11.00
10% offered a hourly rate of more than £41.24 £38.86 £40.00
UK excluding London average hourly rate £16.50 £16.25 £17.50
% change year-on-year
+1.53% -7.14%

Problem Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Problem Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

Problem Manager Jobs Demand Trend in the UK

Problem Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Problem Manager within the UK.

Problem Manager Daily Rate Trend in the UK

Problem Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Problem Manager within the UK over the 3 months to 2 July 2015.

Problem Manager Daily Rate Histogram in the UK

Problem Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Problem Manager within the UK.

Problem Manager Hourly Rate Trend in the UK

Problem Manager
Top 24 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Problem Manager within the UK over the 3 months to 2 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -19 42 £350 -5.40% 7
London +16 18 £345 -5.47% 2
South East -31 10 £525 +60.91% 2
Yorkshire -14 8 £375 +3.44% 1
West Yorkshire -2 6 £400 +6.66%
Buckinghamshire +1 4 - -
Milton Keynes -1 4 - -
Berkshire +3 3 - -
Oxfordshire -29 3 £525 +35.48% 1
City of London - 3 - -
South West +2 2 - - 1
Manchester -11 2 - -
North West -17 2 - -
Maidenhead - 2 - -
Bingley - 2 £400 -
Birmingham - 2 £324 -
West Midlands - 2 £324 -
Wiltshire -4 1 - - 1
Leeds -22 1 - -
Banbury - 1 £450 - 1
Bristol - 1 - -
Newbury - 1 - -
York - 1 - - 1
North Yorkshire - 1 - - 1

Problem Manager
Top 30 Related IT Skills

For the 6 months to 2 July 2015, IT contractor jobs within the UK that cited Problem Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Problem Manager in their job title.

1 69 (75.82%) ITIL
2 54 (59.34%) Problem Management
3 36 (39.56%) Incident Management
3 36 (39.56%) Service Management
4 25 (27.47%) Finance
5 23 (25.27%) Root Cause Analysis
6 18 (19.78%) Remedy
7 13 (14.29%) Service Delivery
8 9 (9.89%) Banking
8 9 (9.89%) Stakeholder Management
8 9 (9.89%) ITIL Certification
9 8 (8.79%) ServiceNow
10 7 (7.69%) Statistics
10 7 (7.69%) UNIX
10 7 (7.69%) ITSM
11 6 (6.59%) Law
11 6 (6.59%) Windows
11 6 (6.59%) SLA
11 6 (6.59%) Remedy ITSM
11 6 (6.59%) Analytical Skills
12 5 (5.49%) Capacity Management
12 5 (5.49%) Security Cleared
12 5 (5.49%) ITIL V3
12 5 (5.49%) Linux
12 5 (5.49%) Telecoms
12 5 (5.49%) Configuration Management
12 5 (5.49%) BMC
13 4 (4.40%) Change Management
13 4 (4.40%) VMware
13 4 (4.40%) HP

Problem Manager
Top Related IT Skills by Category

For the 6 months to 2 July 2015, IT contractor jobs within the UK that cited Problem Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Problem Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (3.30%) SharePoint
2 2 (2.20%) SharePoint 2013
3 1 (1.10%) CICS
3 1 (1.10%) Oracle Application Server
3 1 (1.10%) WebLogic
3 1 (1.10%) IIS
Applications
1 3 (3.30%) MS Excel
2 2 (2.20%) MS Office
Business Applications
1 6 (6.59%) Remedy ITSM
2 3 (3.30%) assyst
Cloud Services
1 1 (1.10%) SaaS
Communications & Networking
1 1 (1.10%) SAN
1 1 (1.10%) Intranet
1 1 (1.10%) Internet
1 1 (1.10%) Extranet
1 1 (1.10%) Firewall
1 1 (1.10%) Intrusion Detection
1 1 (1.10%) WebEx
Database & Business Intelligence
1 1 (1.10%) SQL Server
1 1 (1.10%) DB2
1 1 (1.10%) OLAP
1 1 (1.10%) Oracle Database 10g
1 1 (1.10%) NonStop SQL
1 1 (1.10%) Oracle OLAP
1 1 (1.10%) Oracle Database 11g
1 1 (1.10%) Oracle Database
General
1 25 (27.47%) Finance
2 9 (9.89%) Banking
3 6 (6.59%) Law
4 5 (5.49%) Telecoms
5 4 (4.40%) Investment Banking
6 2 (2.20%) Pharmaceutical
7 1 (1.10%) Local Government
7 1 (1.10%) Legal
7 1 (1.10%) Manufacturing
Libraries, Frameworks & Software Standards
1 3 (3.30%) Middleware
2 1 (1.10%) Oracle Fusion
2 1 (1.10%) .NET
2 1 (1.10%) COM+
Miscellaneous
1 7 (7.69%) Statistics
2 6 (6.59%) Analytical Skills
3 2 (2.20%) Management Information System
4 1 (1.10%) Replication
4 1 (1.10%) Tandem
4 1 (1.10%) PKI
4 1 (1.10%) Credit Risk
4 1 (1.10%) IBM Mainframe
4 1 (1.10%) Video Conferencing
4 1 (1.10%) User Experience
4 1 (1.10%) Data Centre
4 1 (1.10%) Mainframe
Operating Systems
1 7 (7.69%) UNIX
2 6 (6.59%) Windows
3 5 (5.49%) Linux
4 3 (3.30%) Solaris
5 2 (2.20%) HPUX
6 1 (1.10%) AIX
6 1 (1.10%) zOS
6 1 (1.10%) MVS
Processes & Methodologies
1 69 (75.82%) ITIL
2 54 (59.34%) Problem Management
3 36 (39.56%) Service Management
3 36 (39.56%) Incident Management
4 23 (25.27%) Root Cause Analysis
5 13 (14.29%) Service Delivery
6 9 (9.89%) Stakeholder Management
7 7 (7.69%) ITSM
8 5 (5.49%) Configuration Management
8 5 (5.49%) Capacity Management
8 5 (5.49%) ITIL V3
9 4 (4.40%) Change Management
10 3 (3.30%) Project Management
10 3 (3.30%) E-Commerce
10 3 (3.30%) User Acceptance Testing
10 3 (3.30%) Transition Management
10 3 (3.30%) Mentoring
11 2 (2.20%) Coaching
11 2 (2.20%) Agile Software Development
11 2 (2.20%) Continuous Improvement
Programming Languages
1 2 (2.20%) SQL
2 1 (1.10%) C-shell
2 1 (1.10%) Perl
2 1 (1.10%) PL/SQL
Qualifications
1 9 (9.89%) ITIL Certification
2 5 (5.49%) Security Cleared
3 3 (3.30%) Degree
3 3 (3.30%) SC Cleared
4 2 (2.20%) CCNA
4 2 (2.20%) ITIL Foundation Certificate
4 2 (2.20%) Cisco Certification
5 1 (1.10%) CISSP
5 1 (1.10%) GCIH
5 1 (1.10%) CEH
5 1 (1.10%) DV Cleared
5 1 (1.10%) CCENT
Quality Assurance & Compliance
1 6 (6.59%) SLA
2 2 (2.20%) ISO/IEC 27001
2 2 (2.20%) PCI DSS
3 1 (1.10%) ISO 9001
3 1 (1.10%) ISO/IEC 20000
Systems Management
1 3 (3.30%) Control-M
2 1 (1.10%) Oracle RMAN
2 1 (1.10%) SCOM
Vendors
1 18 (19.78%) Remedy
2 8 (8.79%) ServiceNow
3 5 (5.49%) BMC
4 4 (4.40%) VMware
4 4 (4.40%) HP
5 3 (3.30%) NetApp
6 2 (2.20%) Microsoft
6 2 (2.20%) Oracle
7 1 (1.10%) Cisco
7 1 (1.10%) IBM
7 1 (1.10%) Splunk
7 1 (1.10%) ArcSight
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