Yorkshire 3rd Line Support Contracts

This section looks at the demand for the 3rd Line Support role in IT contracts within the Yorkshire region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 21 August 2008 with a comparison to the same period last year.

Third Line Support
Location Abingdon Basingstoke Berkshire Bicester Birmingham Bradford Bristol Buckinghamshire Cambridge Cambridgeshire Cardiff Chelmsford Cheshire Chichester City of London Coventry Crewe Darlington Devon Docklands, London Durham East Anglia East Midlands East of England Edinburgh England Essex Exeter Gatwick Gloucester Gloucestershire Guildford Hackney Hammersmith Hampshire Hemel Hempstead Herefordshire High Wycombe Home Counties Ipswich Kent Leatherhead Leeds Leicester Leicestershire Lincoln Lincolnshire London Maidenhead Manchester Middlesbrough Middlesex Midlands Milton Keynes Newbury Newcastle Norfolk North East North West North Yorkshire Northampton Northamptonshire Norwich Nottingham Nottinghamshire Oxford Oxfordshire Reading Scotland Sheffield Slough South East South Wales South West South Yorkshire Southampton Staffordshire Suffolk Surrey Sussex Swansea Swindon Tyne and Wear UK Wales Walsall Warwick Warwickshire West Midlands West Sussex West Wales West Yorkshire Westminster Wiltshire Wolverhampton Yorkshire	3 months to 21 Aug 2008	Same period last year
Rank	89	130
Rank change on same period last year	+41
Matching contract IT job ads	37	15
As % of all UK contract IT job ads sampled	0.049 %	0.015 %
As % of the category below	1.242 %	0.423 %
Daily rates quoted	1	0
Average minimum daily rate	£250	-
Average daily rate	£265	-
% change on same period last year	-
Average maximum daily rate	£280	-
UK excluding London average daily rate	£249	£293
% change on same period last year	-14.98 %
Hourly rates quoted	16	3
Average minimum hourly rate	£25.33	£22.33
Average hourly rate	£26.45	£22.33
% change on same period last year	+18.43 %
Average maximum hourly rate	£27.57	£22.33
UK excluding London average hourly rate	£24.40	£24.93
% change on same period last year	-2.12 %
Job Titles Yorkshire
Matching contract IT job ads	2979	3546
As % of all UK contract IT job ads sampled	3.931 %	3.532 %
Daily rates quoted	637	679
Average minimum daily rate	£320	£329
Average daily rate	£339	£348
% change on same period last year	-2.59 %
Average maximum daily rate	£358	£366
UK excluding London average daily rate	£355	£354
% change on same period last year	+0.32 %
Hourly rates quoted	303	319
Average minimum hourly rate	£21.47	£23.82
Average hourly rate	£23.16	£25.26
% change on same period last year	-8.32 %
Average maximum hourly rate	£24.84	£26.69
UK excluding London average hourly rate	£23.60	£25.69
% change on same period last year	-8.13 %
3rd Line Support England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

3rd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing 3rd Line Support across the Yorkshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing 3rd Line Support across the Yorkshire region.

3rd Line Support
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing 3rd Line Support across the Yorkshire region.

3rd Line Support
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing 3rd Line Support across the Yorkshire region over the 3 months to 21 August 2008.

3rd Line Support
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing 3rd Line Support within the Yorkshire region over the 3 months to 21 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
South Yorkshire	-	16	-	-
West Yorkshire	+11	13	£265	-
North Yorkshire	+8	7	-	-

3rd Line Support England

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 21 August 2008, IT contractor jobs across the Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title.

1 43 (65.15 %) Windows 2 23 (34.85 %) Windows Server 2003 3 20 (30.30 %) Microsoft Certification 3 20 (30.30 %) MCSE 4 17 (25.76 %) Microsoft 5 16 (24.24 %) Active Directory 6 14 (21.21 %) SAN 6 14 (21.21 %) VMware 7 13 (19.70 %) Windows XP 7 13 (19.70 %) MS Exchange 8 12 (18.18 %) Solaris 9 11 (16.67 %) LAN 9 11 (16.67 %) Windows 2000 9 11 (16.67 %) VERITAS 10 10 (15.15 %) Linux

11 9 (13.64 %) WAN 11 9 (13.64 %) Lotus 12 8 (12.12 %) Citrix 12 8 (12.12 %) UNIX 12 8 (12.12 %) MS Office 12 8 (12.12 %) NetBackup 12 8 (12.12 %) Finance 12 8 (12.12 %) Windows Vista 13 7 (10.61 %) VMware ESX 13 7 (10.61 %) Systems Management Server (SMS) 13 7 (10.61 %) Norton AntiVirus 13 7 (10.61 %) SQL 13 7 (10.61 %) SQL Server 13 7 (10.61 %) ITIL 13 7 (10.61 %) Lotus Notes

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 21 August 2008, IT contractor jobs across the Yorkshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development 1 3 (4.545 %) Middleware 2 2 (3.030 %) .NET 2 2 (3.030 %) WebServices 2 2 (3.030 %) .NET Framework 3 1 (1.515 %) Windows SharePoint Services	Application Platforms 1 13 (19.70 %) MS Exchange 2 7 (10.61 %) Lotus Notes 3 5 (7.576 %) Lotus Domino 4 3 (4.545 %) Exchange Server 2003 5 2 (3.030 %) GroupWise 5 2 (3.030 %) SharePoint 5 2 (3.030 %) Exchange Server 5.5 5 2 (3.030 %) SharePoint Server 2007
Applications 1 8 (12.12 %) MS Office 2 2 (3.030 %) MS Excel	Communications & Networking 1 14 (21.21 %) SAN 2 11 (16.67 %) LAN 3 9 (13.64 %) WAN 4 7 (10.61 %) DNS 5 6 (9.091 %) DHCP 5 6 (9.091 %) TCP/IP 6 5 (7.576 %) Firewall 7 2 (3.030 %) VPN 8 1 (1.515 %) VoIP
Database & Business Intelligence 1 7 (10.61 %) SQL Server 2 4 (6.061 %) SQL Server 2005 3 2 (3.030 %) SQL Server 2000 3 2 (3.030 %) Informix 4 1 (1.515 %) Oracle 8/8i	Development Applications 1 1 (1.515 %) MSI
General 1 8 (12.12 %) Finance 2 6 (9.091 %) Telecoms 3 3 (4.545 %) Back Office 4 2 (3.030 %) Legal 5 1 (1.515 %) Health	Miscellaneous 1 4 (6.061 %) PDA 2 3 (4.545 %) NHS 3 2 (3.030 %) Smartcard 3 2 (3.030 %) Smartphone 3 2 (3.030 %) PKI 3 2 (3.030 %) Video Conferencing 4 1 (1.515 %) CLARiiON 4 1 (1.515 %) Symmetrix 4 1 (1.515 %) Clustering 4 1 (1.515 %) Management Information System 4 1 (1.515 %) Blackberry
Operating Systems 1 43 (65.15 %) Windows 2 23 (34.85 %) Windows Server 2003 3 13 (19.70 %) Windows XP 4 12 (18.18 %) Solaris 5 11 (16.67 %) Windows 2000 6 10 (15.15 %) Linux 7 8 (12.12 %) UNIX 7 8 (12.12 %) Windows Vista 8 6 (9.091 %) NetWare 9 3 (4.545 %) AIX 9 3 (4.545 %) HPUX 9 3 (4.545 %) Windows NT 10 2 (3.030 %) Windows 2000 Server 11 1 (1.515 %) Red Hat Linux 11 1 (1.515 %) SUSE 11 1 (1.515 %) Debian 11 1 (1.515 %) Gentoo	Processes & Methodologies 1 7 (10.61 %) ITIL 2 3 (4.545 %) Change Management 2 3 (4.545 %) PRINCE2 3 2 (3.030 %) Configuration Management 3 2 (3.030 %) Project Management 3 2 (3.030 %) Disaster Recovery 3 2 (3.030 %) Service Management 3 2 (3.030 %) ITSM 3 2 (3.030 %) Migration 3 2 (3.030 %) Business Continuity 4 1 (1.515 %) Release Management 4 1 (1.515 %) Resource Management 4 1 (1.515 %) Project Planning 4 1 (1.515 %) PRINCE
Programming Languages 1 7 (10.61 %) SQL 2 2 (3.030 %) VB 2 2 (3.030 %) C# 2 2 (3.030 %) VB6 3 1 (1.515 %) C	Qualifications 1 20 (30.30 %) Microsoft Certification 1 20 (30.30 %) MCSE 2 4 (6.061 %) MCP 3 2 (3.030 %) SNIA Certification 4 1 (1.515 %) MCDST 4 1 (1.515 %) CCNP 4 1 (1.515 %) CCNA 4 1 (1.515 %) CNE 4 1 (1.515 %) Novell Certification 4 1 (1.515 %) PRINCE2 Certification 4 1 (1.515 %) Cisco Certification
System Software 1 16 (24.24 %) Active Directory 2 8 (12.12 %) NetBackup 3 7 (10.61 %) VMware ESX 4 6 (9.091 %) VMware Infrastructure 5 2 (3.030 %) MetaFrame 6 1 (1.515 %) Novell eDirectory 6 1 (1.515 %) NFS	Systems Management 1 7 (10.61 %) Systems Management Server (SMS) 1 7 (10.61 %) Norton AntiVirus 2 3 (4.545 %) ZENworks 3 2 (3.030 %) Legato 3 2 (3.030 %) OpenView 3 2 (3.030 %) HP Data Protector 3 2 (3.030 %) OVPA
Vendors 1 17 (25.76 %) Microsoft 2 14 (21.21 %) VMware 3 11 (16.67 %) VERITAS 4 9 (13.64 %) Lotus 5 8 (12.12 %) Citrix 6 7 (10.61 %) Novell 6 7 (10.61 %) Symantec 6 7 (10.61 %) Cisco 7 5 (7.576 %) Sun 7 5 (7.576 %) EMC 8 3 (4.545 %) Brocade 8 3 (4.545 %) HP 9 2 (3.030 %) Remedy 9 2 (3.030 %) Intel 9 2 (3.030 %) Oracle 10 1 (1.515 %) Mitel 10 1 (1.515 %) IBM 10 1 (1.515 %) Dell 10 1 (1.515 %) NetApp 10 1 (1.515 %) Red Hat