The table below looks at the prevalence of the term IVR in IT contracts advertised for the Yorkshire region. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 27 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 137 135 114
Rank change year-on-year
-2 -21
Contract jobs citing IVR 10 10 3
As % of all contract IT jobs located in Yorkshire 0.35% 0.34% 0.13%
As % of the Miscellaneous category 1.11% 1.17% 0.45%
Number of daily rates quoted 9 6 0
Median daily rate £356 £270 -
Median daily rate % change year-on-year
+31.85% -
UK excluding London median daily rate £375 £400 £350
% change year-on-year
-6.25% +14.28%
Number of hourly rates quoted 0 1 0
Median hourly rate - £22.22 -
UK excluding London median hourly rate £21.50 £22.22 -
% change year-on-year
-3.24% -
IVR
England

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the Yorkshire region.

Miscellaneous Category
Yorkshire
Contract IT job ads with a match in the
Miscellaneous category
902 855 667
As % of all contract IT jobs located in Yorkshire 31.97% 29.24% 28.30%
Number of daily rates quoted 593 567 420
Median daily rate £425 £363 £325
Median daily rate % change year-on-year
+17.24% +11.53%
90% offered a daily rate of more than £301 £265 £213
10% offered a daily rate of more than £600 £510 £500
UK excluding London median daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 22 36 28
Median hourly rate £14.16 £17.20 £13.61
Median hourly rate % change year-on-year
-17.67% +26.38%
90% offered a hourly rate of more than £11.14 £9.15 £9.13
10% offered a hourly rate of more than £18.60 £40.00 £32.15
UK excluding London median hourly rate £23.00 £18.47 £21.00
% change year-on-year
+24.52% -12.04%

IVR
Jobs Demand Trend in Yorkshire

The demand trend of contract jobs across the Yorkshire region citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in Yorkshire

IVR
Daily Rate Trend in Yorkshire

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the Yorkshire region.

IVR Daily Rate Trend in Yorkshire

IVR
Contract Job Locations in Yorkshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the Yorkshire region over the 3 months to 27 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Yorkshire -3 9 £356 +31.85% 2
East Yorkshire - 1 - -
IVR
England

IVR
Top 30 Related IT Skills in Yorkshire

For the 6 months to 27 June 2016, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the Yorkshire region with a requirement for IVR.

1 11 (61.11%) Telecoms
2 8 (44.44%) Test Scripting
3 5 (27.78%) Speech Recognition
4 4 (22.22%) Software Testing
4 4 (22.22%) User Acceptance Testing
4 4 (22.22%) LAN
4 4 (22.22%) WAN
4 4 (22.22%) HP
4 4 (22.22%) Test Planning
4 4 (22.22%) System Integration Testing
5 3 (16.67%) Avaya
5 3 (16.67%) H.323
6 2 (11.11%) Service Delivery
6 2 (11.11%) Capita
6 2 (11.11%) Stakeholder Management
6 2 (11.11%) Banking
6 2 (11.11%) Retail
6 2 (11.11%) Biometrics
6 2 (11.11%) Citrix
6 2 (11.11%) Project Management
6 2 (11.11%) ISDN
6 2 (11.11%) VoIP
6 2 (11.11%) TCP/IP
6 2 (11.11%) Business Transformation
6 2 (11.11%) Analytics
6 2 (11.11%) Test Strategy
6 2 (11.11%) Stakeholder Engagement
7 1 (5.56%) Waterfall
7 1 (5.56%) Acme Packet
7 1 (5.56%) PABX

IVR
Top Related IT Skills in Yorkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Communications & Networking
1 4 (22.22%) LAN
1 4 (22.22%) WAN
2 3 (16.67%) H.323
3 2 (11.11%) ISDN
3 2 (11.11%) TCP/IP
3 2 (11.11%) VoIP
4 1 (5.56%) CTI
4 1 (5.56%) DASS2
4 1 (5.56%) DPNSS
4 1 (5.56%) DSL
4 1 (5.56%) MD110
4 1 (5.56%) MPLS
4 1 (5.56%) Nortel Meridian
4 1 (5.56%) PBX
4 1 (5.56%) Q.931
4 1 (5.56%) Softswitch
4 1 (5.56%) SS7
4 1 (5.56%) VLAN
4 1 (5.56%) VPN
4 1 (5.56%) Wireshark
General
1 11 (61.11%) Telecoms
2 2 (11.11%) Banking
2 2 (11.11%) Retail
3 1 (5.56%) Finance
Job Titles
1 12 (66.67%) Analyst
2 8 (44.44%) Telecoms Analyst
2 8 (44.44%) Telecoms Test Analyst
2 8 (44.44%) Test Analyst
3 4 (22.22%) Business Analyst
4 3 (16.67%) Senior Analyst
4 3 (16.67%) Senior Telecoms Analyst
4 3 (16.67%) Senior Test Analyst
5 2 (11.11%) Architect
5 2 (11.11%) Call Centre Manager
5 2 (11.11%) Implementation Analyst
5 2 (11.11%) Infrastructure Manager
5 2 (11.11%) Infrastructure Test Manager
5 2 (11.11%) Lead Business Analyst
5 2 (11.11%) Solutions Architect
5 2 (11.11%) Telephony Manager
5 2 (11.11%) Test Manager
5 2 (11.11%) Voice Architect
6 1 (5.56%) Agile Test Manager
6 1 (5.56%) Platform Architect
Libraries, Frameworks & Software Standards
1 1 (5.56%) Web Services
Miscellaneous
1 2 (11.11%) Biometrics
2 1 (5.56%) Analytical Skills
2 1 (5.56%) Data Centre
2 1 (5.56%) Virtual Team
Processes & Methodologies
1 8 (44.44%) Test Scripting
2 5 (27.78%) Speech Recognition
3 4 (22.22%) Software Testing
3 4 (22.22%) System Integration Testing
3 4 (22.22%) Test Planning
3 4 (22.22%) User Acceptance Testing
4 2 (11.11%) Analytics
4 2 (11.11%) Business Transformation
4 2 (11.11%) Project Management
4 2 (11.11%) Service Delivery
4 2 (11.11%) Stakeholder Engagement
4 2 (11.11%) Stakeholder Management
4 2 (11.11%) Test Strategy
5 1 (5.56%) Agile Software Development
5 1 (5.56%) Asset Management
5 1 (5.56%) Disaster Recovery
5 1 (5.56%) Matrix Management
5 1 (5.56%) Service Management
5 1 (5.56%) SOA
5 1 (5.56%) Technical Architecture
Qualifications
1 1 (5.56%) CCNA
1 1 (5.56%) Cisco Certification
Vendors
1 4 (22.22%) HP
2 3 (16.67%) Avaya
3 2 (11.11%) Capita
3 2 (11.11%) Citrix
4 1 (5.56%) Acme Packet
4 1 (5.56%) Cisco
4 1 (5.56%) Ericsson
4 1 (5.56%) Genesys
4 1 (5.56%) Mitel
4 1 (5.56%) Nortel
4 1 (5.56%) Panasonic
4 1 (5.56%) Samsung
4 1 (5.56%) Sonus
4 1 (5.56%) Tekelec