The first table below looks at the prevalence of the term IVR in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all terms in our Miscellaneous category for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 532 446 469
Rank change year-on-year
-86 +23
Contract jobs citing IVR 58 57 108
As % of all contract IT jobs located in England 0.11% 0.13% 0.19%
As % of the Miscellaneous category 0.43% 0.51% 0.77%
Number of daily rates quoted 32 33 59
Average daily rate £364 £425 £363
Average daily rate % change year-on-year
-14.35% +17.24%
90% offered a daily rate of more than £225 £220 £200
10% offered a daily rate of more than £487 £525 £475
UK excluding London average daily rate £384 £425 £375
% change year-on-year
-9.64% +13.33%
Number of hourly rates quoted 0 0 1
Average hourly rate - - £13.50
UK excluding London average hourly rate - - £13.50
Miscellaneous Category
England
Contract IT job ads with a match in the
Miscellaneous category
13400 11240 14111
As % of all contract IT jobs located in England 26.10% 26.08% 25.34%
Number of daily rates quoted 8401 6937 8355
Average daily rate £425 £425 £430
Average daily rate % change year-on-year
- -1.16%
90% offered a daily rate of more than £230 £240 £250
10% offered a daily rate of more than £625 £600 £625
UK excluding London average daily rate £345 £340 £350
% change year-on-year
+1.47% -2.85%
Number of hourly rates quoted 540 572 723
Average hourly rate £19.50 £22.00 £24.75
Average hourly rate % change year-on-year
-11.36% -11.11%
90% offered a hourly rate of more than £11.50 £12.42 £12.00
10% offered a hourly rate of more than £40.57 £42.50 £45.00
UK excluding London average hourly rate £17.50 £21.00 £25.00
% change year-on-year
-16.66% -16.00%
IVR
UK

IVR
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the England region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in England

IVR
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the England region.

IVR Daily Rate Trend in England

IVR
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the England region over the 3 months to 18 April 2014.

IVR Daily Rate Histogram in England

IVR
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the England region.

IVR Hourly Rate Trend in England

IVR
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the England region over the 3 months to 18 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Find
Job
Vacancies
London -25 20 £335 -21.29% 6
South East -3 15 £400 +3.89% 4
South West -19 9 £470 +168.57% 1
Yorkshire -15 8 £384 -19.15% 2
East Midlands -7 5 £206 -54.16% 1
North West -23 1 £450 +5.88% 4
North East - - - -
West Midlands - - - -
East of England - - - - 2
IVR
UK

IVR
Top 30 Related IT Skills in England

For the 6 months to 18 April 2014, IT contractor jobs across the England region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 36 (32.43%) Avaya
2 32 (28.83%) Telecoms
3 21 (18.92%) CTI
4 20 (18.02%) Genesys
5 19 (17.12%) Cisco
5 19 (17.12%) Banking
5 19 (17.12%) WFM
5 19 (17.12%) User Acceptance Testing
6 16 (14.41%) Windows
7 14 (12.61%) MS Visio
7 14 (12.61%) IP Telephony
7 14 (12.61%) Verint
8 13 (11.71%) Finance
8 13 (11.71%) Video Conferencing
8 13 (11.71%) ITIL
8 13 (11.71%) PBX
8 13 (11.71%) WAN
8 13 (11.71%) Project Management
8 13 (11.71%) Service Delivery
9 12 (10.81%) LAN
9 12 (10.81%) VoIP
9 12 (10.81%) HP Quality Center
10 11 (9.91%) Windows 7
11 10 (9.01%) Disaster Recovery
11 10 (9.01%) Siemens
11 10 (9.01%) HP
11 10 (9.01%) TCP/IP
11 10 (9.01%) Microsoft
11 10 (9.01%) SQL
11 10 (9.01%) Performance Testing

IVR
Top Related IT Skills in England by Category

For the 6 months to 18 April 2014, IT contractor jobs across the England region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 7 (6.31%) Lync
1 7 (6.31%) MS Exchange
2 6 (5.41%) Blackberry Enterprise Server
2 6 (5.41%) Exchange Server 2010
3 3 (2.70%) CMS
4 2 (1.80%) Apache
4 2 (1.80%) Tomcat
5 1 (0.90%) Office Communications Server
5 1 (0.90%) Lotus Domino
Applications
1 14 (12.61%) MS Visio
2 6 (5.41%) MS Project
2 6 (5.41%) MS Office
3 5 (4.50%) MS Excel
4 1 (0.90%) MS PowerPoint
Cloud Services
1 1 (0.90%) Office 365
Communications & Networking
1 21 (18.92%) CTI
2 14 (12.61%) IP Telephony
3 13 (11.71%) PBX
3 13 (11.71%) WAN
4 12 (10.81%) LAN
4 12 (10.81%) VoIP
5 10 (9.01%) TCP/IP
5 10 (9.01%) Unified Communications
6 7 (6.31%) MPLS
6 7 (6.31%) Firewall
6 7 (6.31%) DNS
7 6 (5.41%) VPN
7 6 (5.41%) IPv4
7 6 (5.41%) IPv6
7 6 (5.41%) Ethernet
7 6 (5.41%) ADSL
7 6 (5.41%) H.323
8 5 (4.50%) IPsec
9 4 (3.60%) ISDN
9 4 (3.60%) Cisco ICM
Database & Business Intelligence
1 4 (3.60%) SQL Server
2 3 (2.70%) MySQL
2 3 (2.70%) Data Warehouse
Development Applications
1 3 (2.70%) Cucumber
1 3 (2.70%) Team Foundation Server
General
1 32 (28.83%) Telecoms
2 19 (17.12%) Banking
3 13 (11.71%) Finance
4 5 (4.50%) Multimedia
5 4 (3.60%) Financial Institution
5 4 (3.60%) Retail
5 4 (3.60%) Back Office
5 4 (3.60%) Retail Banking
6 3 (2.70%) Billing
7 1 (0.90%) Publishing
7 1 (0.90%) Investment Banking
7 1 (0.90%) Front Office
Job Titles
1 28 (25.23%) Analyst
2 13 (11.71%) Business Analyst
2 13 (11.71%) Consultant
3 11 (9.91%) Architect
4 10 (9.01%) Test Manager
5 8 (7.21%) Voice Engineer
6 7 (6.31%) Project Manager
7 6 (5.41%) Test Analyst
8 5 (4.50%) Solutions Architect
9 4 (3.60%) Senior Business Analyst
9 4 (3.60%) Support Technician
9 4 (3.60%) Network Engineer
9 4 (3.60%) Desktop Support
9 4 (3.60%) Senior Analyst
9 4 (3.60%) Mitel Engineer
9 4 (3.60%) Voice Support Technician
10 3 (2.70%) Cisco Voice Engineer
10 3 (2.70%) Test Leader
10 3 (2.70%) Senior Network Consultant
10 3 (2.70%) Network Analyst
Libraries, Frameworks & Software Standards
1 5 (4.50%) Web Services
1 5 (4.50%) .NET
2 4 (3.60%) XML
3 3 (2.70%) Gherkin
3 3 (2.70%) VXML
4 2 (1.80%) HTML
4 2 (1.80%) ASP.NET
5 1 (0.90%) .NET Framework
5 1 (0.90%) Rendezvous
5 1 (0.90%) CSS
5 1 (0.90%) SOAP
Miscellaneous
1 13 (11.71%) Video Conferencing
2 6 (5.41%) Blackberry
2 6 (5.41%) iPhone
2 6 (5.41%) Mobile App
2 6 (5.41%) iPad
3 4 (3.60%) Handset
4 3 (2.70%) Social Media
4 3 (2.70%) Management Information System
4 3 (2.70%) Smartcard
5 2 (1.80%) Speech Recognition
5 2 (1.80%) Clustering
5 2 (1.80%) Computer Science
5 2 (1.80%) Mobile Banking
6 1 (0.90%) Data Extraction
6 1 (0.90%) Online Banking
6 1 (0.90%) e-Health
6 1 (0.90%) Tandem
6 1 (0.90%) NHS
Operating Systems
1 16 (14.41%) Windows
2 11 (9.91%) Windows 7
3 7 (6.31%) Windows Server 2008
3 7 (6.31%) Windows Server 2003
4 6 (5.41%) Windows XP
5 5 (4.50%) Linux
6 1 (0.90%) Windows Server 2012
6 1 (0.90%) Red Hat Enterprise Linux
6 1 (0.90%) UNIX
6 1 (0.90%) Solaris
Processes & Methodologies
1 19 (17.12%) WFM
1 19 (17.12%) User Acceptance Testing
2 13 (11.71%) ITIL
2 13 (11.71%) Project Management
2 13 (11.71%) Service Delivery
3 10 (9.01%) Disaster Recovery
3 10 (9.01%) Performance Testing
4 9 (8.11%) Test Automation
5 8 (7.21%) Supplier Management
5 8 (7.21%) Technical Architecture
5 8 (7.21%) Waterfall
6 7 (6.31%) Matrix Management
6 7 (6.31%) System Testing
6 7 (6.31%) Penetration Testing
7 6 (5.41%) Stakeholder Management
7 6 (5.41%) Workflow
7 6 (5.41%) Business Analysis
8 5 (4.50%) Change Management
8 5 (4.50%) ETL
9 4 (3.60%) CRM
Programming Languages
1 10 (9.01%) SQL
2 4 (3.60%) C#
3 2 (1.80%) Java
4 1 (0.90%) Ruby
4 1 (0.90%) Erlang
4 1 (0.90%) Perl
4 1 (0.90%) Python
Qualifications
1 7 (6.31%) Cisco Certification
1 7 (6.31%) ISEB
2 5 (4.50%) CCNA
3 4 (3.60%) CCVP
4 3 (2.70%) IIBA
4 3 (2.70%) Security Cleared
4 3 (2.70%) Degree
4 3 (2.70%) CCNP
5 1 (0.90%) CCIE
Quality Assurance & Compliance
1 1 (0.90%) QA
1 1 (0.90%) SLA
System Software
1 9 (8.11%) Active Directory
2 3 (2.70%) VMware Infrastructure
3 1 (0.90%) Hyper-V
3 1 (0.90%) Xen
3 1 (0.90%) NFS
Systems Management
1 12 (10.81%) HP Quality Center
2 9 (8.11%) Cisco IPCC
3 2 (1.80%) Cisco UCCE
3 2 (1.80%) Cisco CUCM
3 2 (1.80%) Cisco UCCX
4 1 (0.90%) CA Spectrum
Vendors
1 36 (32.43%) Avaya
2 20 (18.02%) Genesys
3 19 (17.12%) Cisco
4 14 (12.61%) Verint
5 10 (9.01%) Siemens
5 10 (9.01%) HP
5 10 (9.01%) Microsoft
5 10 (9.01%) Mitel
6 8 (7.21%) Citrix
7 7 (6.31%) Empirix
8 6 (5.41%) Oracle
8 6 (5.41%) Apple
8 6 (5.41%) BMC
8 6 (5.41%) Kofax
9 5 (4.50%) Cognos
10 4 (3.60%) BT
10 4 (3.60%) VMware
11 3 (2.70%) KANA
11 3 (2.70%) Red Hat
12 2 (1.80%) TIBCO
Woodbridge, Suffolk
TEKsystems
Rate: £250 - £325 per annum
Posted: 23 hours ago
London
Lorien Resourcing
Rate: Market Rate
Posted: 2 days ago
Cheshire
Rullion IT Plus
Posted: 2 days ago
Bristol, Avon
Computer People
Rate: £250.00 per day
Posted: 3 days ago
Slough, Berkshire
Lawrence Harvey IT & Change
Rate: £250 per day
Posted: 3 days ago
Buckinghamshire
Lorien Resourcing
Posted: 4 days ago
Milton Keynes
Hudson - London
Posted: 4 days ago
Milton Keynes, Buckinghamshire
Rullion IT Plus
Posted: 4 days ago
Norwich
Real Staffing
Posted: 14 days ago