The table below looks at the prevalence of the term IVR in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 27 February 2017 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Feb 2017
Same period 2016 Same period 2015
Interactive Voice Response (IVR)
UK / England
Rank 512 543 543
Rank change year-on-year
+31 0
Contract jobs citing IVR 65 46 56
As % of all contract IT jobs located in England 0.15% 0.098% 0.12%
As % of the Miscellaneous category 0.49% 0.32% 0.39%
Number of daily rates quoted 38 26 30
Median daily rate £353 £438 £344
Median daily rate % change year-on-year
-19.42% +27.27%
90% offered a daily rate of more than £257 £300 £210
10% offered a daily rate of more than £454 £531 £502
UK excluding London median daily rate £344 £450 £313
% change year-on-year
-23.50% +44.00%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the England region.

Miscellaneous Category
England
Contract IT job ads with a match in the
Miscellaneous category
13145 14574 14504
As % of all contract IT jobs located in England 31.28% 30.95% 30.41%
Number of daily rates quoted 8539 9528 9010
Median daily rate £450 £425 £425
Median daily rate % change year-on-year
+5.88% -
90% offered a daily rate of more than £275 £255 £250
10% offered a daily rate of more than £625 £625 £600
UK excluding London median daily rate £400 £375 £375
% change year-on-year
+6.66% -
Number of hourly rates quoted 513 531 599
Median hourly rate £20.50 £21.50 £18.50
Median hourly rate % change year-on-year
-4.65% +16.21%
90% offered a hourly rate of more than £11.33 £12.50 £11.59
10% offered a hourly rate of more than £47.50 £52.63 £42.50
UK excluding London median hourly rate £17.50 £24.00 £18.00
% change year-on-year
-27.08% +33.33%

IVR
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in England

IVR
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the England region.

IVR Daily Rate Trend in England

IVR
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the England region over the 3 months to 27 February 2017.

IVR Daily Rate Histogram in England

IVR
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the England region.

IVR Hourly Rate Trend in England

IVR
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the England region over the 3 months to 27 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +41 28 £425 -17.07% 3
London +25 18 £385 -3.75% 3
North West +15 6 £339 -24.77%
South West 0 6 £362 -19.61%
Yorkshire +18 3 £299 -22.90%
North East -13 3 £250 -
East of England -6 1 £450 +50.00%
IVR
UK

IVR
Top 30 Related IT Skills in England

For the 6 months to 27 February 2017, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for IVR.

1 53 (47.75%) Cisco
2 49 (44.14%) VoIP
3 30 (27.03%) Avaya
4 29 (26.13%) Analytical Skills
5 27 (24.32%) Cisco Certification
6 24 (21.62%) Telecoms
6 24 (21.62%) Migration
7 23 (20.72%) CTI
8 22 (19.82%) Microsoft
9 21 (18.92%) CRM
9 21 (18.92%) Finance
10 20 (18.02%) MS Office
10 20 (18.02%) CCNA
11 19 (17.12%) MS Excel
11 19 (17.12%) Verint
12 17 (15.32%) Unified Communications
12 17 (15.32%) F5
13 16 (14.41%) Handset
14 15 (13.51%) Workflow
15 14 (12.61%) WAN
16 13 (11.71%) PBX
16 13 (11.71%) Ethernet
16 13 (11.71%) Cisco CUCM
17 12 (10.81%) Data Centre
17 12 (10.81%) Firewall
17 12 (10.81%) Validation
17 12 (10.81%) DNS
17 12 (10.81%) CCNP
17 12 (10.81%) MPLS
17 12 (10.81%) Genesys

IVR
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (5.41%) Skype for Business
2 5 (4.50%) CMS
3 3 (2.70%) Oracle Collaboration Suite
4 1 (0.90%) WebSphere
Applications
1 20 (18.02%) MS Office
2 19 (17.12%) MS Excel
3 8 (7.21%) MS Visio
4 1 (0.90%) SPSS
Business Applications
1 4 (3.60%) Payment Gateway
2 1 (0.90%) Dynamics CRM
2 1 (0.90%) Unit4 Business World
Cloud Services
1 1 (0.90%) Google Analytics
1 1 (0.90%) Microsoft Azure
Communications & Networking
1 49 (44.14%) VoIP
2 23 (20.72%) CTI
3 17 (15.32%) Unified Communications
4 14 (12.61%) WAN
5 13 (11.71%) Ethernet
5 13 (11.71%) PBX
6 12 (10.81%) DNS
6 12 (10.81%) Firewall
6 12 (10.81%) MPLS
7 8 (7.21%) IP Telephony
7 8 (7.21%) PSTN
8 7 (6.31%) ADSL
8 7 (6.31%) LAN
9 6 (5.41%) Cisco IPT
9 6 (5.41%) H.323
9 6 (5.41%) Skype
10 5 (4.50%) Cisco ICM
11 4 (3.60%) ISDN
11 4 (3.60%) OpenScape
11 4 (3.60%) RTP
Database & Business Intelligence
1 5 (4.50%) Data Warehouse
2 3 (2.70%) SQL Server
3 2 (1.80%) Data Mart
4 1 (0.90%) Apache Cassandra
4 1 (0.90%) Hadoop
4 1 (0.90%) MongoDB
4 1 (0.90%) MySQL
4 1 (0.90%) Oracle Reports
4 1 (0.90%) PowerPivot
4 1 (0.90%) Relational Database
4 1 (0.90%) SQL Server 2012
4 1 (0.90%) SQL Server Integration Services
4 1 (0.90%) SQL Server Reporting Services
Development Applications
1 3 (2.70%) JIRA
2 2 (1.80%) Cucumber
3 1 (0.90%) Bugzilla
3 1 (0.90%) Git (software)
3 1 (0.90%) Selenium
3 1 (0.90%) Subversion
3 1 (0.90%) Trac
General
1 24 (21.62%) Telecoms
2 21 (18.92%) Finance
3 8 (7.21%) Retail
4 3 (2.70%) Billing
5 2 (1.80%) Local Government
5 2 (1.80%) Marketing
6 1 (0.90%) Advertising
6 1 (0.90%) Back Office
6 1 (0.90%) Banking
6 1 (0.90%) Front Office
6 1 (0.90%) General Ledger
6 1 (0.90%) Retail Banking
Job Titles
1 30 (27.03%) Analyst
2 13 (11.71%) Architect
2 13 (11.71%) Network Analyst
3 11 (9.91%) Designer
3 11 (9.91%) Network Operations Analyst
3 11 (9.91%) Operations Analyst
4 10 (9.01%) Solutions Designer
5 9 (8.11%) Site Manager
5 9 (8.11%) Solutions Architect
6 7 (6.31%) Business Analyst
6 7 (6.31%) Telephony Manager
6 7 (6.31%) Unified Communications Engineer
6 7 (6.31%) Voice Engineer
7 6 (5.41%) Avaya Engineer
7 6 (5.41%) Project Manager
7 6 (5.41%) Telephony Analyst
8 5 (4.50%) Consultant
8 5 (4.50%) Unified Communications Manager
9 4 (3.60%) CRM Architect
9 4 (3.60%) Customer Solutions Architect
Libraries, Frameworks & Software Standards
1 2 (1.80%) CSS
1 2 (1.80%) Gherkin
2 1 (0.90%) CCXML
2 1 (0.90%) Oracle GoldenGate
2 1 (0.90%) RFC 2833
2 1 (0.90%) Spring
2 1 (0.90%) VXML
2 1 (0.90%) Web Services
Miscellaneous
1 29 (26.13%) Analytical Skills
2 16 (14.41%) Handset
3 12 (10.81%) Data Centre
4 9 (8.11%) Driving Licence
5 6 (5.41%) e-Health
6 5 (4.50%) Data Structures
7 4 (3.60%) Foreign Exchange (FX)
7 4 (3.60%) Management Information System
8 3 (2.70%) Mobile App
8 3 (2.70%) User Experience
9 1 (0.90%) Algorithms
9 1 (0.90%) Computer Science
9 1 (0.90%) Mobile Banking
9 1 (0.90%) Reference Data
9 1 (0.90%) Security Operations Centre
9 1 (0.90%) Social Media
9 1 (0.90%) Virtual Team
Operating Systems
1 4 (3.60%) Linux
1 4 (3.60%) Windows
2 3 (2.70%) Unix
3 2 (1.80%) Solaris
3 2 (1.80%) Windows 10
4 1 (0.90%) AIX
4 1 (0.90%) Red Hat Enterprise Linux
Processes & Methodologies
1 24 (21.62%) Migration
2 21 (18.92%) CRM
3 15 (13.51%) Workflow
4 12 (10.81%) Validation
5 11 (9.91%) Customer Requirements
6 10 (9.01%) ITIL
6 10 (9.01%) Project Management
7 9 (8.11%) WFM
8 8 (7.21%) Agile Software Development
8 8 (7.21%) Change Management
8 8 (7.21%) Disaster Recovery
9 7 (6.31%) High Availability
10 6 (5.41%) Service Management
10 6 (5.41%) Stakeholder Management
11 5 (4.50%) Cisco ICM Scripting
11 5 (4.50%) Continuous Improvement
11 5 (4.50%) Service Delivery
12 4 (3.60%) ITIL V3
12 4 (3.60%) Matrix Management
12 4 (3.60%) Process Improvement
Programming Languages
1 5 (4.50%) Java
2 3 (2.70%) SQL
3 2 (1.80%) JavaScript
3 2 (1.80%) T-SQL
4 1 (0.90%) Python
Qualifications
1 27 (24.32%) Cisco Certification
2 20 (18.02%) CCNA
3 12 (10.81%) CCNP
4 7 (6.31%) Degree
5 6 (5.41%) CCIE
6 4 (3.60%) CCNP Voice
7 3 (2.70%) CCVP
7 3 (2.70%) SC Cleared
7 3 (2.70%) Security Cleared
8 2 (1.80%) ISTQB
9 1 (0.90%) ISEB
9 1 (0.90%) ISTQB Advanced Certification
9 1 (0.90%) ISTQB Foundation Certification
9 1 (0.90%) ITIL Certification
Quality Assurance & Compliance
1 7 (6.31%) SLA
2 3 (2.70%) PCI DSS
3 2 (1.80%) SDET
4 1 (0.90%) PMO
4 1 (0.90%) QA
System Software
1 6 (5.41%) VMware Infrastructure
2 2 (1.80%) VMware Workstation
2 2 (1.80%) XenApp
2 2 (1.80%) XenDesktop
3 1 (0.90%) Active Directory
3 1 (0.90%) Firmware
Systems Management
1 13 (11.71%) Cisco CUCM
2 7 (6.31%) Cisco IPCC
3 6 (5.41%) CA Spectrum
3 6 (5.41%) Cisco UCCE
3 6 (5.41%) Cisco UCCX
4 1 (0.90%) Amdocs OSS
4 1 (0.90%) HP Quality Center
4 1 (0.90%) Netcool
Vendors
1 53 (47.75%) Cisco
2 30 (27.03%) Avaya
3 22 (19.82%) Microsoft
4 19 (17.12%) Verint
5 17 (15.32%) F5
6 12 (10.81%) Genesys
7 11 (9.91%) Remedy
8 8 (7.21%) Mitel
9 6 (5.41%) CA
9 6 (5.41%) Salesforce.com
9 6 (5.41%) VMware
10 5 (4.50%) Oracle
10 5 (4.50%) Siemens
11 4 (3.60%) Fortinet
11 4 (3.60%) Huawei
12 2 (1.80%) Citrix
12 2 (1.80%) HP
12 2 (1.80%) NICE Systems
12 2 (1.80%) Sun
13 1 (0.90%) Siebel
Milton Keynes, Buckinghamshire
Asset Resourcing Ltd
Rate: £500 - £750 per day
Posted: 8 hours ago
London
Hydrogen Group
Rate: £400.00 - £500.00 per day
Posted: 5 days ago
East London
IQ Public Sector
Rate: £450 - £500 per day
Posted: 6 days ago
Milton Keynes, Buckinghamshire
Sopra Steria Recruitment
Posted: 6 days ago