The first table below looks at the prevalence of the term IVR in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all terms in our Miscellaneous category for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Interactive Voice Response (IVR)
Rank 514 472 488
Rank change year-on-year
-42 +16
Contract jobs citing IVR 56 70 72
As % of all contract IT jobs located in England 0.11% 0.15% 0.14%
As % of the Miscellaneous category 0.44% 0.56% 0.54%
Number of daily rates quoted 32 39 33
Average daily rate
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of your Daily Rate
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£360 £365 £375
Average daily rate % change year-on-year
-1.36% -2.66%
90% offered a daily rate of more than £221 £245 £230
10% offered a daily rate of more than £490 £550 £448
UK excluding London average daily rate £355 £365 £375
% change year-on-year
-2.73% -2.66%
Number of hourly rates quoted 0 1 0
Average hourly rate - £14.96 -
UK excluding London average hourly rate £33.50 £14.96 -
% change year-on-year
+123.93% -
Miscellaneous Category
England
Contract IT job ads with a match in the
Miscellaneous category
12747 12539 13335
As % of all contract IT jobs located in England 25.82% 26.96% 25.20%
Number of daily rates quoted 7819 7733 7815
Average daily rate £425 £425 £425
90% offered a daily rate of more than £240 £238 £250
10% offered a daily rate of more than £600 £600 £601
UK excluding London average daily rate £350 £350 £337
% change year-on-year
- +4.01%
Number of hourly rates quoted 511 555 706
Average hourly rate £20.13 £22.50 £25.25
Average hourly rate % change year-on-year
-10.55% -10.89%
90% offered a hourly rate of more than £13.00 £12.50 £12.26
10% offered a hourly rate of more than £42.50 £43.00 £45.00
UK excluding London average hourly rate £21.00 £20.50 £27.50
% change year-on-year
+2.43% -25.45%
IVR
UK

IVR
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the England region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in England

IVR
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the England region.

IVR Daily Rate Trend in England

IVR
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the England region over the 3 months to 25 July 2014.

IVR Daily Rate Histogram in England

IVR
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the England region.

IVR Hourly Rate Trend in England

IVR
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the England region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East -13 14 £358 -2.05% 4
London -6 11 £319 -27.14% 4
North West -7 10 £260 -28.27% 3
Yorkshire +11 7 £313 +4.16% 2
South West -28 4 £470 +56.66%
East of England -25 2 £295 - 2
West Midlands -14 1 £490 -21.60%
IVR
UK

IVR
Top 30 Related IT Skills in England

For the 6 months to 25 July 2014, IT contractor jobs across the England region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 28 (25.00%) User Acceptance Testing
2 22 (19.64%) HP Quality Center
2 22 (19.64%) Genesys
2 22 (19.64%) Finance
3 20 (17.86%) Avaya
3 20 (17.86%) Banking
4 16 (14.29%) Stakeholder Management
4 16 (14.29%) Telecoms
5 15 (13.39%) WFM
6 14 (12.50%) MS Visio
7 13 (11.61%) CRM
7 13 (11.61%) HP
7 13 (11.61%) Performance Testing
7 13 (11.61%) Test Automation
7 13 (11.61%) IP Telephony
7 13 (11.61%) Verint
8 12 (10.71%) Siemens
8 12 (10.71%) Disaster Recovery
8 12 (10.71%) Windows
8 12 (10.71%) SQL
9 11 (9.82%) Cisco
9 11 (9.82%) Microsoft
9 11 (9.82%) Waterfall
10 10 (8.93%) Windows 7
10 10 (8.93%) System Testing
10 10 (8.93%) Matrix Management
10 10 (8.93%) Cisco IPCC
10 10 (8.93%) Penetration Testing
10 10 (8.93%) PBX
10 10 (8.93%) .NET

IVR
Top Related IT Skills in England by Category

For the 6 months to 25 July 2014, IT contractor jobs across the England region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 7 (6.25%) Lync
2 5 (4.46%) SAS
3 3 (2.68%) BizTalk Server
4 2 (1.79%) Apache
4 2 (1.79%) Tomcat
5 1 (0.89%) CMS
Applications
1 14 (12.50%) MS Visio
2 6 (5.36%) MS Excel
3 2 (1.79%) MS Project
3 2 (1.79%) MS Office
4 1 (0.89%) MS PowerPoint
Business Applications
1 3 (2.68%) Dynamics CRM
2 1 (0.89%) Oracle EBS
Cloud Services
1 1 (0.89%) Office 365
Communications & Networking
1 13 (11.61%) IP Telephony
2 10 (8.93%) PBX
3 9 (8.04%) VoIP
3 9 (8.04%) TCP/IP
4 8 (7.14%) Unified Communications
5 7 (6.25%) Cisco ICM
6 6 (5.36%) CTI
6 6 (5.36%) WAN
6 6 (5.36%) LAN
7 4 (3.57%) HTTP
7 4 (3.57%) PABX
8 3 (2.68%) Internet
8 3 (2.68%) H.323
8 3 (2.68%) SAN
8 3 (2.68%) FTP
8 3 (2.68%) ISDN
8 3 (2.68%) SMS
9 2 (1.79%) ATM
9 2 (1.79%) GSM
9 2 (1.79%) Intranet
Database & Business Intelligence
1 10 (8.93%) SQL Server
2 9 (8.04%) Data Warehouse
3 8 (7.14%) Relational Database
4 3 (2.68%) MySQL
4 3 (2.68%) SQL Server Reporting Services
5 2 (1.79%) SAP BI
6 1 (0.89%) Oracle Reports
6 1 (0.89%) Oracle Exadata
6 1 (0.89%) Oracle Database
Development Applications
1 5 (4.46%) Team Foundation Server
2 3 (2.68%) Cucumber
3 2 (1.79%) JIRA
General
1 22 (19.64%) Finance
2 20 (17.86%) Banking
3 16 (14.29%) Telecoms
4 8 (7.14%) Billing
5 6 (5.36%) Back Office
6 5 (4.46%) Retail
7 4 (3.57%) Retail Banking
8 3 (2.68%) Marketing
8 3 (2.68%) Front Office
9 2 (1.79%) Publishing
10 1 (0.89%) Legal
Job Titles
1 22 (19.64%) Analyst
2 17 (15.18%) Test Manager
3 15 (13.39%) Architect
4 14 (12.50%) Test Analyst
5 10 (8.93%) Solutions Architect
6 9 (8.04%) Project Manager
7 8 (7.14%) Business Analyst
8 7 (6.25%) Cisco Engineer
9 6 (5.36%) Consultant
10 5 (4.46%) Developer
10 5 (4.46%) Business Developer
10 5 (4.46%) Support Engineer
10 5 (4.46%) Business Intelligence Developer
10 5 (4.46%) Business Test Analyst
10 5 (4.46%) Voice Engineer
11 4 (3.57%) UAT Manager
11 4 (3.57%) Voice Support Technician
11 4 (3.57%) UAT Test Manager
11 4 (3.57%) Support Technician
12 3 (2.68%) Tester
Libraries, Frameworks & Software Standards
1 10 (8.93%) .NET
2 8 (7.14%) Web Services
3 6 (5.36%) VXML
4 5 (4.46%) XML
5 3 (2.68%) ASP.NET
5 3 (2.68%) WCF
5 3 (2.68%) HTML
5 3 (2.68%) Gherkin
6 2 (1.79%) Middleware
7 1 (0.89%) J2EE
7 1 (0.89%) Oracle Fusion
7 1 (0.89%) WebCenter
7 1 (0.89%) JNDI
7 1 (0.89%) .NET Framework
7 1 (0.89%) CSS
7 1 (0.89%) JDBC
7 1 (0.89%) JSP
7 1 (0.89%) SOAP
7 1 (0.89%) JMS
7 1 (0.89%) Rendezvous
Miscellaneous
1 6 (5.36%) Mobile App
2 5 (4.46%) Management Information System
2 5 (4.46%) Handset
2 5 (4.46%) Video Conferencing
3 3 (2.68%) Smartcard
3 3 (2.68%) Clustering
3 3 (2.68%) Social Media
4 2 (1.79%) Data Integration
4 2 (1.79%) Mobile Banking
4 2 (1.79%) Computer Science
5 1 (0.89%) Data Extraction
5 1 (0.89%) e-Health
5 1 (0.89%) Online Banking
5 1 (0.89%) CLARiiON
5 1 (0.89%) Hedge funds
5 1 (0.89%) Enterprise Software
Operating Systems
1 12 (10.71%) Windows
2 10 (8.93%) Windows 7
3 3 (2.68%) Linux
4 1 (0.89%) Red Hat Enterprise Linux
4 1 (0.89%) Solaris
4 1 (0.89%) UNIX
Processes & Methodologies
1 28 (25.00%) User Acceptance Testing
2 16 (14.29%) Stakeholder Management
3 15 (13.39%) WFM
4 13 (11.61%) Performance Testing
4 13 (11.61%) Test Automation
4 13 (11.61%) CRM
5 12 (10.71%) Disaster Recovery
6 11 (9.82%) Waterfall
7 10 (8.93%) System Testing
7 10 (8.93%) Matrix Management
7 10 (8.93%) Project Management
7 10 (8.93%) Penetration Testing
8 9 (8.04%) Analytics
9 8 (7.14%) Test Scripting
9 8 (7.14%) Supplier Management
9 8 (7.14%) Business Intelligence
9 8 (7.14%) Service Delivery
10 7 (6.25%) ETL
10 7 (6.25%) Software Testing
11 6 (5.36%) ITIL
Programming Languages
1 12 (10.71%) SQL
2 5 (4.46%) VBA
2 5 (4.46%) C#
3 4 (3.57%) Java
4 2 (1.79%) Python
4 2 (1.79%) Ruby
5 1 (0.89%) Erlang
5 1 (0.89%) Perl
Qualifications
1 5 (4.46%) ISEB
2 4 (3.57%) ISTQB Foundation Certification
3 3 (2.68%) Degree
4 1 (0.89%) PCI QSA
4 1 (0.89%) CCNA
4 1 (0.89%) CISSP
4 1 (0.89%) Cisco Certification
4 1 (0.89%) CISM
Quality Assurance & Compliance
1 5 (4.46%) QA
2 1 (0.89%) PCI DSS
2 1 (0.89%) SLA
System Software
1 4 (3.57%) Active Directory
2 2 (1.79%) VMware Infrastructure
3 1 (0.89%) NFS
Systems Management
1 22 (19.64%) HP Quality Center
2 10 (8.93%) Cisco IPCC
3 3 (2.68%) Cisco UCCE
4 2 (1.79%) Cisco CUCM
5 1 (0.89%) CA Spectrum
Vendors
1 22 (19.64%) Genesys
2 20 (17.86%) Avaya
3 13 (11.61%) HP
3 13 (11.61%) Verint
4 12 (10.71%) Siemens
5 11 (9.82%) Cisco
5 11 (9.82%) Microsoft
6 10 (8.93%) Empirix
7 8 (7.14%) SAP
8 5 (4.46%) Cognos
9 4 (3.57%) Nortel
10 3 (2.68%) Siebel
10 3 (2.68%) Oracle
10 3 (2.68%) Red Hat
10 3 (2.68%) BT
10 3 (2.68%) Mitel
11 2 (1.79%) VMware
11 2 (1.79%) Salesforce.com
11 2 (1.79%) TIBCO
11 2 (1.79%) CyberTech
Hove, Sussex
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