The table below looks at the prevalence of the term IVR in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 28 August 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
28 Aug 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 534 555 541
Rank change year-on-year
+21 -14
Contract jobs citing IVR 96 77 73
As % of all contract IT jobs located in England 0.19% 0.15% 0.14%
As % of the Miscellaneous category 0.58% 0.44% 0.43%
Number of daily rates quoted 68 41 40
Median daily rate £475 £450 £375
Median daily rate % change year-on-year
+5.55% +20.00%
90% offered a daily rate of more than £337 £274 £215
10% offered a daily rate of more than £550 £525 £488
UK excluding London median daily rate £425 £413 £368
% change year-on-year
+3.03% +12.24%
Number of hourly rates quoted 0 0 1
Median hourly rate - - £30.00
UK excluding London median hourly rate - - £33.50
IVR
UK

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the England region.

Miscellaneous Category
England
Contract IT job ads with a match in the
Miscellaneous category
16594 17408 17016
As % of all contract IT jobs located in England 33.53% 32.92% 33.40%
Number of daily rates quoted 10817 11098 10312
Median daily rate £425 £425 £413
Median daily rate % change year-on-year
- +3.03%
90% offered a daily rate of more than £250 £250 £250
10% offered a daily rate of more than £600 £625 £600
UK excluding London median daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 615 705 724
Median hourly rate £20.67 £20.00 £18.50
Median hourly rate % change year-on-year
+3.35% +8.10%
90% offered a hourly rate of more than £11.72 £12.00 £12.45
10% offered a hourly rate of more than £44.00 £45.00 £42.00
UK excluding London median hourly rate £22.50 £20.00 £19.00
% change year-on-year
+12.50% +5.26%

IVR
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in England

IVR
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the England region.

IVR Daily Rate Trend in England

IVR
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the England region over the 3 months to 28 August 2016.

IVR Daily Rate Histogram in England

IVR
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the England region.

IVR Hourly Rate Trend in England

IVR
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the England region over the 3 months to 28 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +19 51 £475 +5.55% 4
North West +22 21 £485 +7.77% 1
South East +4 10 £350 -22.22% 3
Yorkshire +6 7 £327 -18.28% 1
East of England +19 5 £493 +15.88%
West Midlands -24 4 £345 -31.00%
South West 0 2 - - 2
North East -19 2 - -
IVR
UK

IVR
Top 30 Related IT Skills in England

For the 6 months to 28 August 2016, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for IVR.

1 51 (29.31%) Cisco
2 43 (24.71%) VoIP
3 40 (22.99%) Avaya
4 39 (22.41%) Telecoms
5 38 (21.84%) Finance
6 33 (18.97%) CTI
6 33 (18.97%) Microsoft
7 32 (18.39%) WAN
7 32 (18.39%) XML
8 31 (17.82%) Web Services
9 29 (16.67%) LAN
10 26 (14.94%) Agile Software Development
11 25 (14.37%) Java
12 22 (12.64%) PBX
13 21 (12.07%) TCP/IP
13 21 (12.07%) Oracle
13 21 (12.07%) Unified Communications
14 20 (11.49%) Degree
15 19 (10.92%) SQL
15 19 (10.92%) Windows
15 19 (10.92%) CRM
16 18 (10.34%) Project Management
17 17 (9.77%) Active Directory
17 17 (9.77%) SQL Server
17 17 (9.77%) Banking
18 16 (9.20%) Handset
18 16 (9.20%) H.323
18 16 (9.20%) VXML
18 16 (9.20%) Marketing
18 16 (9.20%) Skype for Business

IVR
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (9.20%) Skype for Business
2 13 (7.47%) WebSphere
2 13 (7.47%) WebSphere Application Server
3 5 (2.87%) Confluence
4 3 (1.72%) CMS
5 2 (1.15%) SharePoint
6 1 (0.57%) Apache
6 1 (0.57%) Cloud Foundry
6 1 (0.57%) Elasticsearch
6 1 (0.57%) Exchange Server 2010
6 1 (0.57%) IIS
6 1 (0.57%) MS Exchange
6 1 (0.57%) nginx
6 1 (0.57%) Office Communications Server
Applications
1 9 (5.17%) MS Excel
2 6 (3.45%) MS Office
3 4 (2.30%) InVision
3 4 (2.30%) MS Visio
3 4 (2.30%) OmniGraffle
4 2 (1.15%) MS PowerPoint
Business Applications
1 8 (4.60%) Radian6
1 8 (4.60%) Social Studio
2 1 (0.57%) Dynamics CRM
2 1 (0.57%) Salesforce.com CRM
Cloud Services
1 4 (2.30%) Adobe Creative Cloud
2 3 (1.72%) Heroku
2 3 (1.72%) SaaS
3 2 (1.15%) Amazon AWS
3 2 (1.15%) Force.com
4 1 (0.57%) Google Analytics
4 1 (0.57%) Mimecast
4 1 (0.57%) PaaS
Communications & Networking
1 43 (24.71%) VoIP
2 33 (18.97%) CTI
3 32 (18.39%) WAN
4 29 (16.67%) LAN
5 22 (12.64%) PBX
6 21 (12.07%) TCP/IP
6 21 (12.07%) Unified Communications
7 16 (9.20%) H.323
8 15 (8.62%) PABX
8 15 (8.62%) Skype
9 13 (7.47%) LDAP
10 11 (6.32%) Firewall
11 10 (5.75%) Cisco ICM
12 7 (4.02%) OpenScape
13 4 (2.30%) BIG-IP
13 4 (2.30%) Internet
14 3 (1.72%) DHCP
14 3 (1.72%) Intranet
14 3 (1.72%) MPLS
14 3 (1.72%) SNMP
Database & Business Intelligence
1 17 (9.77%) SQL Server
2 5 (2.87%) MySQL
3 3 (1.72%) Oracle Reports
3 3 (1.72%) PostgreSQL
4 2 (1.15%) Big Data
4 2 (1.15%) DB2
4 2 (1.15%) IBM InfoSphere
Development Applications
1 11 (6.32%) JUnit
2 9 (5.17%) Cucumber
3 7 (4.02%) JIRA
4 6 (3.45%) SpecFlow
4 6 (3.45%) Team Foundation Server
4 6 (3.45%) Visual Studio
5 5 (2.87%) Selenium
6 3 (1.72%) Git (software)
6 3 (1.72%) Jenkins
6 3 (1.72%) Subversion
7 2 (1.15%) SoapUI
8 1 (0.57%) Bugzilla
8 1 (0.57%) HP UFT
8 1 (0.57%) Introscope
8 1 (0.57%) Log4j
8 1 (0.57%) PHPUnit
8 1 (0.57%) WebDriver
General
1 39 (22.41%) Telecoms
2 38 (21.84%) Finance
3 17 (9.77%) Banking
4 16 (9.20%) Marketing
5 14 (8.05%) Retail
6 7 (4.02%) Financial Institution
7 3 (1.72%) Back Office
7 3 (1.72%) Investment Banking
8 2 (1.15%) Front Office
8 2 (1.15%) Retail Banking
9 1 (0.57%) Advertising
9 1 (0.57%) Billing
9 1 (0.57%) Corporate Banking
9 1 (0.57%) German Language
9 1 (0.57%) Legal
9 1 (0.57%) Multimedia
Job Titles
1 26 (14.94%) Architect
2 25 (14.37%) Analyst
3 22 (12.64%) Project Manager
4 15 (8.62%) Solutions Architect
5 14 (8.05%) Voice Engineer
6 11 (6.32%) Developer
7 10 (5.75%) Support Engineer
8 9 (5.17%) Consultant
8 9 (5.17%) Test Analyst
8 9 (5.17%) Unified Communications Engineer
9 8 (4.60%) Business Analyst
9 8 (4.60%) Salesforce.com Architect
9 8 (4.60%) Telecoms Analyst
9 8 (4.60%) Telecoms Test Analyst
9 8 (4.60%) Voice Support Engineer
10 6 (3.45%) Infrastructure Manager
10 6 (3.45%) Senior Manager
10 6 (3.45%) Senior Project Manager
10 6 (3.45%) Technical Manager
10 6 (3.45%) Telephony Manager
Libraries, Frameworks & Software Standards
1 32 (18.39%) XML
2 31 (17.82%) Web Services
3 16 (9.20%) VXML
4 15 (8.62%) J2EE
5 14 (8.05%) Hibernate
5 14 (8.05%) REST
5 14 (8.05%) SOAP
6 12 (6.90%) EJB
6 12 (6.90%) JAXB
6 12 (6.90%) XSLT
7 11 (6.32%) .NET
7 11 (6.32%) XMPP
8 10 (5.75%) Middleware
9 7 (4.02%) Gherkin
10 4 (2.30%) .NET Framework
10 4 (2.30%) HTML
11 3 (1.72%) ASP.NET
11 3 (1.72%) CSS
12 2 (1.15%) jQuery
12 2 (1.15%) Node.js
Miscellaneous
1 16 (9.20%) Handset
2 15 (8.62%) Computer Science
3 14 (8.05%) Analytical Skills
4 12 (6.90%) Management Information System
5 10 (5.75%) Mobile App
6 8 (4.60%) Biometrics
7 5 (2.87%) Smartcard
7 5 (2.87%) Social Media
8 4 (2.30%) Data Centre
8 4 (2.30%) Equities
8 4 (2.30%) Fixed Income
8 4 (2.30%) User Experience
9 3 (1.72%) AS400
10 2 (1.15%) Algorithms
10 2 (1.15%) Driving Licence
10 2 (1.15%) iSeries
10 2 (1.15%) Smart Meter
10 2 (1.15%) Virtual Team
11 1 (0.57%) EqualLogic
11 1 (0.57%) Health Informatics
Operating Systems
1 19 (10.92%) Windows
2 11 (6.32%) Windows Server
3 9 (5.17%) Linux
4 6 (3.45%) Unix
5 3 (1.72%) Solaris
6 2 (1.15%) AIX
6 2 (1.15%) Windows Server 2008
6 2 (1.15%) Windows Server 2012
7 1 (0.57%) CentOS
7 1 (0.57%) Mac OS X
7 1 (0.57%) Windows Server 2003
Processes & Methodologies
1 26 (14.94%) Agile Software Development
2 19 (10.92%) CRM
3 18 (10.34%) Project Management
4 15 (8.62%) Scrum
4 15 (8.62%) SOA
5 14 (8.05%) ITIL
5 14 (8.05%) Migration
5 14 (8.05%) Test Scripting
6 10 (5.75%) Continuous Improvement
6 10 (5.75%) Data Modelling
6 10 (5.75%) WFM
7 9 (5.17%) Cisco ICM Scripting
7 9 (5.17%) Performance Management
8 8 (4.60%) Data Analysis
8 8 (4.60%) Data Management
8 8 (4.60%) Master Data Management
9 7 (4.02%) Disaster Recovery
9 7 (4.02%) Investment Management
9 7 (4.02%) User Acceptance Testing
9 7 (4.02%) Waterfall
Programming Languages
1 25 (14.37%) Java
2 19 (10.92%) SQL
3 8 (4.60%) C#
4 7 (4.02%) JavaScript
5 1 (0.57%) C
5 1 (0.57%) C++
5 1 (0.57%) Perl
5 1 (0.57%) PHP
5 1 (0.57%) Python
Qualifications
1 20 (11.49%) Degree
2 14 (8.05%) Cisco Certification
3 10 (5.75%) CCNA
4 9 (5.17%) CCNP
5 5 (2.87%) CCVP
5 5 (2.87%) ISEB
5 5 (2.87%) ISTQB Foundation Certification
5 5 (2.87%) Microsoft Certification
6 3 (1.72%) SC Cleared
6 3 (1.72%) Security Cleared
7 2 (1.15%) CCNP Voice
7 2 (1.15%) JNCIA
8 1 (0.57%) APMP
8 1 (0.57%) CCIE
8 1 (0.57%) CCSA
8 1 (0.57%) CCSE
8 1 (0.57%) PMI Certification
8 1 (0.57%) PMP
Quality Assurance & Compliance
1 12 (6.90%) QA
2 8 (4.60%) PCI DSS
3 7 (4.02%) SLA
4 2 (1.15%) Sarbanes-Oxley
5 1 (0.57%) SDET
System Software
1 17 (9.77%) Active Directory
2 4 (2.30%) VMware Infrastructure
3 3 (1.72%) Virtual Servers
3 3 (1.72%) VMware Workstation
3 3 (1.72%) XenApp
3 3 (1.72%) XenDesktop
4 2 (1.15%) Virtual Machines
5 1 (0.57%) Docker
5 1 (0.57%) Firmware
5 1 (0.57%) vSphere
Systems Management
1 12 (6.90%) Cisco UCCE
2 7 (4.02%) Cisco CUCM
2 7 (4.02%) Cisco UCCX
3 4 (2.30%) Cisco IPCC
4 2 (1.15%) Opscode Chef
4 2 (1.15%) Systems Management Server (SMS)
5 1 (0.57%) CA Wily
5 1 (0.57%) Cisco Prime
5 1 (0.57%) Kubernetes
5 1 (0.57%) Mesos
Vendors
1 51 (29.31%) Cisco
2 40 (22.99%) Avaya
3 33 (18.97%) Microsoft
4 21 (12.07%) Oracle
5 14 (8.05%) Salesforce.com
6 13 (7.47%) Genesys
7 9 (5.17%) HP
7 9 (5.17%) Informatica
8 8 (4.60%) Salesforce Marketing Cloud
8 8 (4.60%) Siemens
9 7 (4.02%) Conga
9 7 (4.02%) Nortel
9 7 (4.02%) Pardot
10 6 (3.45%) Citrix
10 6 (3.45%) VMware
11 5 (2.87%) BT
11 5 (2.87%) Pega
11 5 (2.87%) TIBCO
12 4 (2.30%) IBM
13 3 (1.72%) Siebel