The table below looks at the prevalence of the term IVR in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 560 553 536
Rank change year-on-year
-7 -17
Contract jobs citing IVR 61 46 56
As % of all contract IT jobs located in England 0.12% 0.091% 0.11%
As % of the Miscellaneous category 0.37% 0.28% 0.34%
Number of daily rates quoted 41 27 34
Average daily rate £375 £400 £363
Average daily rate % change year-on-year
-6.25% +10.34%
90% offered a daily rate of more than £280 £325 £229
10% offered a daily rate of more than £610 £575 £485
UK excluding London average daily rate £366 £400 £363
% change year-on-year
-8.62% +10.34%
Number of hourly rates quoted 1 0 0
Average hourly rate £18.00 - -
UK excluding London average hourly rate £18.00 - -
IVR
UK

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the England region.

Miscellaneous Category
England
Contract IT job ads with a match in the
Miscellaneous category
16673 16246 16349
As % of all contract IT jobs located in England 32.55% 32.10% 32.88%
Number of daily rates quoted 10974 9983 10098
Average daily rate £425 £425 £413
Average daily rate % change year-on-year
- +3.03%
90% offered a daily rate of more than £275 £250 £228
10% offered a daily rate of more than £625 £600 £600
UK excluding London average daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 531 609 717
Average hourly rate £21.68 £18.00 £20.50
Average hourly rate % change year-on-year
+20.43% -12.19%
90% offered a hourly rate of more than £12.00 £11.60 £11.50
10% offered a hourly rate of more than £47.39 £44.50 £42.50
UK excluding London average hourly rate £21.50 £18.88 £20.00
% change year-on-year
+13.87% -5.60%

IVR
Jobs Demand Trend in England

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the England region as a proportion of the total demand within the Miscellaneous category.

IVR Jobs Demand Trend in England

IVR
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the England region.

IVR Daily Rate Trend in England

IVR
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the England region over the 3 months to 29 April 2016.

IVR Daily Rate Histogram in England

IVR
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the England region.

IVR Hourly Rate Trend in England

IVR
Contract Job Locations in England

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the England region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London -9 22 £395 +6.75% 6
Yorkshire +8 10 £328 - 2
North West -6 7 £375 +2.73%
South East -22 7 £425 +6.25% 6
North East - 6 - - 1
East of England +10 3 £300 - 1
South West - 3 £346 - 2
West Midlands -14 2 - - 3
IVR
UK

IVR
Top 30 Related IT Skills in England

For the 6 months to 29 April 2016, IT contractor jobs across the England region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 28 (26.42%) Cisco
2 25 (23.58%) Telecoms
3 24 (22.64%) Agile Software Development
4 23 (21.70%) Microsoft
5 20 (18.87%) Avaya
6 17 (16.04%) CTI
6 17 (16.04%) Analytical Skills
7 16 (15.09%) MS Excel
8 15 (14.15%) .NET
8 15 (14.15%) Finance
8 15 (14.15%) Scrum
9 14 (13.21%) VoIP
10 13 (12.26%) CRM
10 13 (12.26%) Management Information System
10 13 (12.26%) Test Scripting
11 12 (11.32%) XML
11 12 (11.32%) WAN
12 11 (10.38%) LAN
12 11 (10.38%) Web Services
12 11 (10.38%) C#
12 11 (10.38%) Oracle
12 11 (10.38%) SQL Server
13 10 (9.43%) Visual Studio
13 10 (9.43%) Java
13 10 (9.43%) Genesys
13 10 (9.43%) ISEB
13 10 (9.43%) Time Management
13 10 (9.43%) Team Foundation Server
13 10 (9.43%) Cucumber
13 10 (9.43%) Continuous Improvement

IVR
Top Related IT Skills in England by Category

For the 6 months to 29 April 2016, IT contractor jobs across the England region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Platforms
1 5 (4.72%) Confluence
2 3 (2.83%) Skype for Business
3 2 (1.89%) SharePoint
3 2 (1.89%) WebSphere
3 2 (1.89%) WebSphere Application Server
4 1 (0.94%) Apache
4 1 (0.94%) CMS
4 1 (0.94%) Exchange Server 2010
4 1 (0.94%) IIS
4 1 (0.94%) MS Exchange
4 1 (0.94%) nginx
Applications
1 16 (15.09%) MS Excel
2 3 (2.83%) MS Office
2 3 (2.83%) MS PowerPoint
3 2 (1.89%) MS Visio
Business Applications
1 7 (6.60%) Dynamics CRM
1 7 (6.60%) Radian6
Cloud Services
1 2 (1.89%) SaaS
2 1 (0.94%) Amazon AWS
2 1 (0.94%) Mimecast
Communications & Networking
1 17 (16.04%) CTI
2 14 (13.21%) VoIP
3 12 (11.32%) WAN
4 11 (10.38%) LAN
5 7 (6.60%) Firewall
5 7 (6.60%) TCP/IP
6 6 (5.66%) Cisco ICM
6 6 (5.66%) Unified Communications
7 5 (4.72%) H.323
7 5 (4.72%) PBX
8 4 (3.77%) Network Security
9 3 (2.83%) MVNO
9 3 (2.83%) PSTN
9 3 (2.83%) RTP
10 2 (1.89%) BGP
10 2 (1.89%) EIGRP
10 2 (1.89%) IGRP
10 2 (1.89%) OpenScape
10 2 (1.89%) OSPF
10 2 (1.89%) Skype
Database & Business Intelligence
1 11 (10.38%) SQL Server
2 5 (4.72%) MySQL
3 1 (0.94%) Big Data
3 1 (0.94%) Relational Database
Development Applications
1 10 (9.43%) Cucumber
1 10 (9.43%) SpecFlow
1 10 (9.43%) Team Foundation Server
1 10 (9.43%) Visual Studio
2 8 (7.55%) JIRA
3 7 (6.60%) Subversion
4 3 (2.83%) Bugzilla
4 3 (2.83%) HP UFT
4 3 (2.83%) Selenium
5 2 (1.89%) Git (software)
5 2 (1.89%) JUnit
5 2 (1.89%) Trac
General
1 25 (23.58%) Telecoms
2 15 (14.15%) Finance
3 9 (8.49%) Banking
4 4 (3.77%) Back Office
4 4 (3.77%) Front Office
4 4 (3.77%) Retail
5 3 (2.83%) Marketing
6 2 (1.89%) Financial Institution
6 2 (1.89%) Investment Banking
7 1 (0.94%) Billing
7 1 (0.94%) Corporate Banking
7 1 (0.94%) German Language
7 1 (0.94%) Retail Banking
Job Titles
1 20 (18.87%) Analyst
2 16 (15.09%) Architect
3 13 (12.26%) Developer
4 11 (10.38%) Test Analyst
5 9 (8.49%) Project Manager
6 8 (7.55%) Solutions Architect
7 7 (6.60%) Avaya Specialist
8 6 (5.66%) Consultant
8 6 (5.66%) Designer
9 5 (4.72%) Telecoms Analyst
9 5 (4.72%) Telecoms Test Analyst
10 4 (3.77%) Automation Test Analyst
10 4 (3.77%) Business Analyst
10 4 (3.77%) Java Developer
10 4 (3.77%) Senior Developer
10 4 (3.77%) Tester
11 3 (2.83%) Network Engineer
11 3 (2.83%) Oracle Developer
11 3 (2.83%) Technical Architect
11 3 (2.83%) Test Manager
Libraries, Frameworks & Software Standards
1 15 (14.15%) .NET
2 12 (11.32%) XML
3 11 (10.38%) Web Services
4 10 (9.43%) Gherkin
5 6 (5.66%) VXML
6 5 (4.72%) .NET Framework
6 5 (4.72%) ASP.NET
6 5 (4.72%) CSS
6 5 (4.72%) EJB
6 5 (4.72%) HTML
6 5 (4.72%) RFC 2833
7 3 (2.83%) J2EE
7 3 (2.83%) JSP
7 3 (2.83%) Servlets
8 2 (1.89%) Hibernate
8 2 (1.89%) JAXB
8 2 (1.89%) Middleware
8 2 (1.89%) XMPP
8 2 (1.89%) XSLT
9 1 (0.94%) AngularJS
Miscellaneous
1 17 (16.04%) Analytical Skills
2 13 (12.26%) Management Information System
3 8 (7.55%) Smartcard
4 7 (6.60%) Social Media
5 4 (3.77%) Data Centre
5 4 (3.77%) Mobile App
6 3 (2.83%) Biometrics
6 3 (2.83%) VUI
7 2 (1.89%) Computer Science
7 2 (1.89%) Handset
7 2 (1.89%) Smart Meter
7 2 (1.89%) Statistics
8 1 (0.94%) Driving Licence
8 1 (0.94%) Enterprise Software
8 1 (0.94%) EqualLogic
8 1 (0.94%) Health Informatics
8 1 (0.94%) PDA
8 1 (0.94%) Smartphone
8 1 (0.94%) Streaming Music
8 1 (0.94%) Video Conferencing
Operating Systems
1 5 (4.72%) Windows
2 3 (2.83%) Linux
2 3 (2.83%) Windows Server 2003
3 2 (1.89%) Debian
3 2 (1.89%) Red Hat Enterprise Linux
3 2 (1.89%) SUSE
3 2 (1.89%) Windows Server 2008
3 2 (1.89%) Windows Server 2012
3 2 (1.89%) Windows XP
4 1 (0.94%) CentOS
4 1 (0.94%) Mac OS X
4 1 (0.94%) Windows 7
Processes & Methodologies
1 24 (22.64%) Agile Software Development
2 15 (14.15%) Scrum
3 13 (12.26%) CRM
3 13 (12.26%) Test Scripting
4 10 (9.43%) Continuous Improvement
4 10 (9.43%) Time Management
5 9 (8.49%) Stakeholder Management
6 8 (7.55%) ATDD
6 8 (7.55%) Data Analysis
6 8 (7.55%) Defect Tracking
6 8 (7.55%) Performance Testing
6 8 (7.55%) Project Management
6 8 (7.55%) TDD
6 8 (7.55%) Test Management
7 7 (6.60%) ITIL
7 7 (6.60%) Migration
7 7 (6.60%) Service Management
8 6 (5.66%) Performance Management
8 6 (5.66%) PRINCE2
8 6 (5.66%) Speech Recognition
Programming Languages
1 11 (10.38%) C#
2 10 (9.43%) Java
3 9 (8.49%) SQL
4 7 (6.60%) JavaScript
5 2 (1.89%) C
6 1 (0.94%) T-SQL
Qualifications
1 10 (9.43%) ISEB
2 8 (7.55%) Degree
2 8 (7.55%) ISTQB Foundation Certification
3 7 (6.60%) CCNA
3 7 (6.60%) Cisco Certification
4 5 (4.72%) MBA
5 4 (3.77%) CCNP
6 2 (1.89%) CCVP
6 2 (1.89%) JNCIA
6 2 (1.89%) Security Cleared
7 1 (0.94%) A+ Certification
7 1 (0.94%) APMP
7 1 (0.94%) CCSA
7 1 (0.94%) CCSE
7 1 (0.94%) PMI Certification
7 1 (0.94%) PMP
7 1 (0.94%) SC Cleared
7 1 (0.94%) Six Sigma Black Belt
7 1 (0.94%) Six Sigma Green Belt
Quality Assurance & Compliance
1 5 (4.72%) SLA
2 2 (1.89%) QA
System Software
1 2 (1.89%) Active Directory
1 2 (1.89%) VMware Infrastructure
2 1 (0.94%) Firmware
2 1 (0.94%) Hyper-V
2 1 (0.94%) VMware ESXi
2 1 (0.94%) vSphere
Systems Management
1 5 (4.72%) Cisco UCCE
2 4 (3.77%) Cisco UCCX
3 3 (2.83%) Cisco CUCM
3 3 (2.83%) Systems Management Server (SMS)
4 1 (0.94%) Cisco IPCC
Vendors
1 28 (26.42%) Cisco
2 23 (21.70%) Microsoft
3 20 (18.87%) Avaya
4 11 (10.38%) Oracle
5 10 (9.43%) Genesys
6 9 (8.49%) EMC
7 8 (7.55%) HP
8 5 (4.72%) Pega
8 5 (4.72%) TIBCO
9 3 (2.83%) BT
9 3 (2.83%) Citrix
9 3 (2.83%) Juniper
9 3 (2.83%) VMware
10 2 (1.89%) Capita
10 2 (1.89%) Nortel
10 2 (1.89%) Red Hat
10 2 (1.89%) Salesforce.com
11 1 (0.94%) CheckPoint
11 1 (0.94%) Dell
11 1 (0.94%) IBM
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