The table below looks at the prevalence of the term IVR in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 10 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
10 Dec 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 562 573 524
Rank change year-on-year
+11 -49
Contract jobs citing IVR 41 48 90
As % of all contract IT jobs located in England 0.089% 0.095% 0.17%
As % of the Miscellaneous category 0.27% 0.29% 0.54%
Number of daily rates quoted 19 30 50
Median daily rate £425 £413 £350
Median daily rate % change year-on-year
+3.03% +17.85%
90% offered a daily rate of more than £272 £299 £250
10% offered a daily rate of more than £480 £483 £500
UK excluding London median daily rate £416 £450 £320
% change year-on-year
-7.50% +40.62%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate - - -
IVR
UK

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the England region.

Miscellaneous Category
England
Contract IT job ads with a match in the
Miscellaneous category
14939 16833 16634
As % of all contract IT jobs located in England 32.58% 33.42% 32.28%
Number of daily rates quoted 9717 10723 10702
Median daily rate £450 £425 £415
Median daily rate % change year-on-year
+5.88% +2.40%
90% offered a daily rate of more than £250 £250 £240
10% offered a daily rate of more than £645 £625 £600
UK excluding London median daily rate £383 £385 £363
% change year-on-year
-0.64% +6.20%
Number of hourly rates quoted 538 719 696
Median hourly rate £19.50 £20.00 £17.00
Median hourly rate % change year-on-year
-2.50% +17.64%
90% offered a hourly rate of more than £12.00 £12.31 £11.00
10% offered a hourly rate of more than £45.00 £45.00 £42.50
UK excluding London median hourly rate £18.94 £19.50 £17.00
% change year-on-year
-2.87% +14.70%

IVR
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in England

IVR
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the England region.

IVR Daily Rate Trend in England

IVR
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the England region over the 3 months to 10 December 2016.

IVR Daily Rate Histogram in England

IVR
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the England region.

IVR Hourly Rate Trend in England

IVR
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the England region over the 3 months to 10 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
South East +36 27 £448 +5.29% 1
London -9 7 £425 +6.25% 3
Yorkshire +23 2 £430 +18.62% 1
North East - 2 £206 -
East of England - 2 - - 1
North West -6 1 - - 1
West Midlands -19 1 - -
IVR
UK

IVR
Top 30 Related IT Skills in England

For the 6 months to 10 December 2016, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for IVR.

1 41 (32.54%) Cisco
2 34 (26.98%) Avaya
3 30 (23.81%) Telecoms
4 29 (23.02%) CRM
5 26 (20.63%) VoIP
6 24 (19.05%) CTI
7 23 (18.25%) Finance
8 22 (17.46%) Cisco Certification
9 19 (15.08%) XML
9 19 (15.08%) Degree
10 18 (14.29%) Agile Software Development
11 17 (13.49%) Web Services
12 16 (12.70%) WAN
12 16 (12.70%) Genesys
12 16 (12.70%) Retail
13 15 (11.90%) Analytical Skills
14 14 (11.11%) REST
14 14 (11.11%) Marketing
14 14 (11.11%) Salesforce.com
14 14 (11.11%) CCNA
14 14 (11.11%) SOAP
15 12 (9.52%) CCNP
15 12 (9.52%) PBX
15 12 (9.52%) Migration
16 11 (8.73%) LAN
16 11 (8.73%) Linux
16 11 (8.73%) Disaster Recovery
17 10 (7.94%) Firewall
17 10 (7.94%) Project Management
17 10 (7.94%) Informatica

IVR
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (3.97%) Skype for Business
2 3 (2.38%) Oracle Collaboration Suite
2 3 (2.38%) WebSphere
2 3 (2.38%) WebSphere Application Server
3 1 (0.79%) Cloud Foundry
3 1 (0.79%) CMS
3 1 (0.79%) Elasticsearch
3 1 (0.79%) Office Communications Server
Applications
1 7 (5.56%) MS Excel
1 7 (5.56%) MS Office
2 3 (2.38%) MS Visio
3 2 (1.59%) InVision
3 2 (1.59%) OmniGraffle
4 1 (0.79%) SPSS
Business Applications
1 8 (6.35%) Radian6
1 8 (6.35%) Social Studio
2 2 (1.59%) Dynamics CRM
3 1 (0.79%) Salesforce.com CRM
3 1 (0.79%) Unit4 Business World
Cloud Services
1 3 (2.38%) Heroku
2 2 (1.59%) Adobe Creative Cloud
2 2 (1.59%) Force.com
2 2 (1.59%) Google Analytics
3 1 (0.79%) Amazon AWS
3 1 (0.79%) Microsoft Azure
3 1 (0.79%) PaaS
3 1 (0.79%) SaaS
Communications & Networking
1 26 (20.63%) VoIP
2 24 (19.05%) CTI
3 16 (12.70%) WAN
4 12 (9.52%) PBX
5 11 (8.73%) LAN
6 10 (7.94%) Firewall
7 8 (6.35%) TCP/IP
8 7 (5.56%) DNS
8 7 (5.56%) H.323
9 6 (4.76%) BIG-IP
9 6 (4.76%) IP Telephony
9 6 (4.76%) MPLS
9 6 (4.76%) Unified Communications
10 5 (3.97%) DHCP
10 5 (3.97%) SNMP
11 4 (3.17%) ADSL
11 4 (3.17%) Cisco ICM
11 4 (3.17%) Ethernet
11 4 (3.17%) PSTN
11 4 (3.17%) RTP
Database & Business Intelligence
1 5 (3.97%) SQL Server
2 4 (3.17%) Oracle Reports
3 3 (2.38%) PostgreSQL
4 2 (1.59%) Data Mart
5 1 (0.79%) Data Warehouse
5 1 (0.79%) DB2
5 1 (0.79%) Hadoop
5 1 (0.79%) IBM InfoSphere
5 1 (0.79%) MongoDB
5 1 (0.79%) MySQL
5 1 (0.79%) PowerPivot
5 1 (0.79%) SQL Server 2012
5 1 (0.79%) SQL Server Integration Services
5 1 (0.79%) SQL Server Reporting Services
Development Applications
1 8 (6.35%) Cucumber
2 4 (3.17%) Selenium
3 3 (2.38%) Git (software)
3 3 (2.38%) Jenkins
3 3 (2.38%) SpecFlow
3 3 (2.38%) Team Foundation Server
3 3 (2.38%) Visual Studio
4 2 (1.59%) SoapUI
5 1 (0.79%) Introscope
5 1 (0.79%) JIRA
5 1 (0.79%) JUnit
5 1 (0.79%) Log4j
5 1 (0.79%) PHPUnit
5 1 (0.79%) WebDriver
General
1 30 (23.81%) Telecoms
2 23 (18.25%) Finance
3 16 (12.70%) Retail
4 14 (11.11%) Marketing
5 10 (7.94%) Banking
6 3 (2.38%) Financial Institution
6 3 (2.38%) Retail Banking
7 2 (1.59%) Back Office
7 2 (1.59%) Billing
8 1 (0.79%) Advertising
8 1 (0.79%) General Ledger
8 1 (0.79%) Local Government
8 1 (0.79%) Multimedia
Job Titles
1 31 (24.60%) Architect
2 21 (16.67%) Solutions Architect
3 20 (15.87%) Analyst
4 14 (11.11%) Designer
5 13 (10.32%) Project Manager
6 11 (8.73%) Solutions Designer
7 10 (7.94%) Business Analyst
8 9 (7.14%) Voice Engineer
9 7 (5.56%) Consultant
9 7 (5.56%) CRM Architect
9 7 (5.56%) CRM Solutions Architect
10 6 (4.76%) Salesforce Architect
11 5 (3.97%) Developer
11 5 (3.97%) Infrastructure Architect
11 5 (3.97%) Network Analyst
11 5 (3.97%) Salesforce Solution Architect
11 5 (3.97%) Senior Manager
11 5 (3.97%) Senior Project Manager
12 4 (3.17%) Customer Solutions Architect
12 4 (3.17%) Network Engineer
Libraries, Frameworks & Software Standards
1 19 (15.08%) XML
2 17 (13.49%) Web Services
3 14 (11.11%) REST
3 14 (11.11%) SOAP
4 6 (4.76%) Gherkin
5 5 (3.97%) VXML
6 4 (3.17%) Hibernate
6 4 (3.17%) J2EE
7 3 (2.38%) .NET
7 3 (2.38%) Spring
8 2 (1.59%) CSS
8 2 (1.59%) EJB
8 2 (1.59%) JAXB
8 2 (1.59%) JMS
8 2 (1.59%) jQuery
8 2 (1.59%) Node.js
8 2 (1.59%) React
8 2 (1.59%) Twitter Bootstrap
8 2 (1.59%) XSLT
9 1 (0.79%) RFC 2833
Miscellaneous
1 15 (11.90%) Analytical Skills
2 10 (7.94%) Computer Science
3 9 (7.14%) Mobile App
4 7 (5.56%) Management Information System
5 6 (4.76%) Social Media
6 4 (3.17%) Driving Licence
6 4 (3.17%) e-Health
6 4 (3.17%) Handset
7 3 (2.38%) Algorithms
7 3 (2.38%) User Experience
8 2 (1.59%) Equities
8 2 (1.59%) Fixed Income
8 2 (1.59%) Smartcard
9 1 (0.79%) AS400
9 1 (0.79%) Biometrics
9 1 (0.79%) Ergonomics
9 1 (0.79%) iSeries
9 1 (0.79%) Mobile Banking
9 1 (0.79%) Psychology
9 1 (0.79%) Reference Data
Operating Systems
1 11 (8.73%) Linux
2 9 (7.14%) Unix
3 8 (6.35%) Windows
4 5 (3.97%) Solaris
5 2 (1.59%) AIX
5 2 (1.59%) Windows 10
Processes & Methodologies
1 29 (23.02%) CRM
2 18 (14.29%) Agile Software Development
3 12 (9.52%) Migration
4 11 (8.73%) Disaster Recovery
5 10 (7.94%) Data Modelling
5 10 (7.94%) Project Management
5 10 (7.94%) SOA
6 9 (7.14%) Data Management
7 8 (6.35%) Master Data Management
8 7 (5.56%) Investment Management
8 7 (5.56%) ITIL
8 7 (5.56%) Scrum
8 7 (5.56%) WFM
9 6 (4.76%) Data Analysis
9 6 (4.76%) Waterfall
10 5 (3.97%) Change Control
10 5 (3.97%) High Availability
10 5 (3.97%) Logistics
10 5 (3.97%) Performance Management
10 5 (3.97%) SIEM
Programming Languages
1 10 (7.94%) Java
2 7 (5.56%) SQL
3 4 (3.17%) C#
3 4 (3.17%) JavaScript
4 1 (0.79%) C
4 1 (0.79%) C++
4 1 (0.79%) Perl
4 1 (0.79%) PHP
4 1 (0.79%) Python
4 1 (0.79%) T-SQL
Qualifications
1 22 (17.46%) Cisco Certification
2 19 (15.08%) Degree
3 14 (11.11%) CCNA
4 12 (9.52%) CCNP
5 5 (3.97%) CCNP Voice
5 5 (3.97%) CCVP
5 5 (3.97%) SC Cleared
5 5 (3.97%) Security Cleared
6 4 (3.17%) CCIE
7 2 (1.59%) ISEB
7 2 (1.59%) ISTQB Foundation Certification
8 1 (0.79%) ITIL Certification
Quality Assurance & Compliance
1 8 (6.35%) PCI DSS
2 5 (3.97%) SLA
3 4 (3.17%) QA
4 3 (2.38%) SDET
5 2 (1.59%) Sarbanes-Oxley
System Software
1 5 (3.97%) Active Directory
1 5 (3.97%) VMware Infrastructure
1 5 (3.97%) VMware Workstation
1 5 (3.97%) XenApp
1 5 (3.97%) XenDesktop
2 3 (2.38%) Virtual Servers
3 2 (1.59%) Virtual Machines
4 1 (0.79%) Docker
4 1 (0.79%) Firmware
Systems Management
1 10 (7.94%) Cisco CUCM
2 7 (5.56%) Cisco UCCX
3 6 (4.76%) Cisco UCCE
4 4 (3.17%) CA Spectrum
5 2 (1.59%) Opscode Chef
6 1 (0.79%) Amdocs OSS
6 1 (0.79%) CA Wily
6 1 (0.79%) Cisco IPCC
6 1 (0.79%) Cisco Prime
6 1 (0.79%) Kubernetes
6 1 (0.79%) Mesos
6 1 (0.79%) Netcool
Vendors
1 41 (32.54%) Cisco
2 34 (26.98%) Avaya
3 16 (12.70%) Genesys
4 14 (11.11%) Salesforce.com
5 10 (7.94%) Informatica
5 10 (7.94%) Oracle
6 9 (7.14%) Microsoft
7 8 (6.35%) Mitel
7 8 (6.35%) Salesforce Marketing Cloud
8 7 (5.56%) Conga
8 7 (5.56%) Pardot
9 6 (4.76%) VMware
10 5 (3.97%) CA
10 5 (3.97%) Citrix
10 5 (3.97%) Sun
11 4 (3.17%) F5
11 4 (3.17%) Huawei
11 4 (3.17%) Siebel
12 3 (2.38%) Remedy
13 2 (1.59%) Nortel
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