The table below looks at the prevalence of the term IVR in IT contracts advertised for the England region. Included is a guide to the contractor rates offered in IT contracts that have cited IVR over the 3 months to 26 July 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
26 Jul 2016
Same period 2015 Same period 2014
Interactive Voice Response (IVR)
Rank 535 543 538
Rank change year-on-year
+8 -5
Contract jobs citing IVR 93 71 54
As % of all contract IT jobs located in England 0.19% 0.14% 0.11%
As % of the Miscellaneous category 0.56% 0.42% 0.34%
Number of daily rates quoted 66 41 32
Median daily rate £475 £450 £350
Median daily rate % change year-on-year
+5.55% +28.57%
90% offered a daily rate of more than £300 £275 £221
10% offered a daily rate of more than £550 £525 £490
UK excluding London median daily rate £400 £438 £350
% change year-on-year
-8.57% +25.00%
Number of hourly rates quoted 3 1 0
Median hourly rate £21.50 £22.22 -
Median hourly rate % change year-on-year
-3.24% -
UK excluding London median hourly rate £21.50 £22.22 £33.50
% change year-on-year
-3.24% -33.67%
IVR
UK

The following table is for comparison with the above and provides statistics for the entire Miscellaneous category in contract jobs advertised in the England region.

Miscellaneous Category
England
Contract IT job ads with a match in the
Miscellaneous category
16755 16905 16033
As % of all contract IT jobs located in England 33.59% 32.77% 32.96%
Number of daily rates quoted 10935 10824 9828
Median daily rate £425 £425 £413
Median daily rate % change year-on-year
- +3.03%
90% offered a daily rate of more than £255 £250 £240
10% offered a daily rate of more than £600 £625 £600
UK excluding London median daily rate £388 £375 £350
% change year-on-year
+3.33% +7.14%
Number of hourly rates quoted 588 664 645
Median hourly rate £20.00 £18.00 £20.00
Median hourly rate % change year-on-year
+11.11% -10.00%
90% offered a hourly rate of more than £12.00 £12.00 £12.50
10% offered a hourly rate of more than £46.00 £45.00 £42.50
UK excluding London median hourly rate £21.75 £18.00 £20.50
% change year-on-year
+20.83% -12.19%

IVR
Jobs Demand Trend in England

The demand trend of contract jobs across the England region citing IVR as a proportion of all IT contracts with a match in the Miscellaneous category.

IVR Jobs Demand Trend in England

IVR
Daily Rate Trend in England

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the England region.

IVR Daily Rate Trend in England

IVR
Daily Rate Histogram in England

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the England region over the 3 months to 26 July 2016.

IVR Daily Rate Histogram in England

IVR
Hourly Rate Trend in England

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the England region.

IVR Hourly Rate Trend in England

IVR
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IVR within the England region over the 3 months to 26 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London +12 41 £525 +16.66% 5
North West +16 16 £520 +4.00% 1
South East +10 13 £425 -6.59% 2
South West -7 7 £300 -42.85% 1
Yorkshire -8 7 £327 +16.74% 1
West Midlands -25 7 £475 - 1
East of England +17 2 £493 +15.88% 2
IVR
UK

IVR
Top 30 Related IT Skills in England

For the 6 months to 26 July 2016, IT contractor jobs citing IVR also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the England region with a requirement for IVR.

1 46 (29.87%) Telecoms
2 43 (27.92%) Cisco
3 40 (25.97%) VoIP
4 36 (23.38%) Finance
5 34 (22.08%) Microsoft
6 31 (20.13%) CTI
7 29 (18.83%) Web Services
7 29 (18.83%) XML
8 27 (17.53%) Avaya
8 27 (17.53%) WAN
9 26 (16.88%) LAN
10 22 (14.29%) Agile Software Development
10 22 (14.29%) Degree
10 22 (14.29%) Unified Communications
11 21 (13.64%) Java
11 21 (13.64%) Oracle
12 20 (12.99%) PBX
13 19 (12.34%) TCP/IP
14 17 (11.04%) SQL Server
14 17 (11.04%) Windows
14 17 (11.04%) Computer Science
15 16 (10.39%) Marketing
15 16 (10.39%) Banking
15 16 (10.39%) Project Management
15 16 (10.39%) SOA
16 15 (9.74%) Active Directory
16 15 (9.74%) CRM
16 15 (9.74%) SQL
16 15 (9.74%) H.323
16 15 (9.74%) VXML

IVR
Top Related IT Skills in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 15 (9.74%) Skype for Business
2 13 (8.44%) WebSphere
2 13 (8.44%) WebSphere Application Server
3 7 (4.55%) Confluence
4 2 (1.30%) CMS
4 2 (1.30%) SharePoint
5 1 (0.65%) Apache
5 1 (0.65%) Exchange Server 2010
5 1 (0.65%) IIS
5 1 (0.65%) MS Exchange
5 1 (0.65%) nginx
Applications
1 10 (6.49%) MS Excel
2 4 (2.60%) MS Office
2 4 (2.60%) MS Visio
3 3 (1.95%) InVision
3 3 (1.95%) OmniGraffle
4 2 (1.30%) MS PowerPoint
Business Applications
1 8 (5.19%) Radian6
1 8 (5.19%) Social Studio
2 1 (0.65%) Salesforce.com CRM
Cloud Services
1 3 (1.95%) Adobe Creative Cloud
1 3 (1.95%) SaaS
2 2 (1.30%) Force.com
2 2 (1.30%) Heroku
3 1 (0.65%) Amazon AWS
3 1 (0.65%) Mimecast
Communications & Networking
1 40 (25.97%) VoIP
2 31 (20.13%) CTI
3 27 (17.53%) WAN
4 26 (16.88%) LAN
5 22 (14.29%) Unified Communications
6 20 (12.99%) PBX
7 19 (12.34%) TCP/IP
8 15 (9.74%) H.323
8 15 (9.74%) PABX
8 15 (9.74%) Skype
9 11 (7.14%) Cisco ICM
9 11 (7.14%) LDAP
10 8 (5.19%) Firewall
10 8 (5.19%) OpenScape
11 3 (1.95%) Internet
11 3 (1.95%) MPLS
11 3 (1.95%) Network Security
11 3 (1.95%) PSTN
11 3 (1.95%) VPN
12 2 (1.30%) WLAN
Database & Business Intelligence
1 17 (11.04%) SQL Server
2 4 (2.60%) MySQL
3 2 (1.30%) Big Data
4 1 (0.65%) DB2
4 1 (0.65%) IBM InfoSphere
Development Applications
1 11 (7.14%) JUnit
2 9 (5.84%) JIRA
3 6 (3.90%) Cucumber
3 6 (3.90%) SpecFlow
3 6 (3.90%) Subversion
3 6 (3.90%) Team Foundation Server
3 6 (3.90%) Visual Studio
4 3 (1.95%) Selenium
5 2 (1.30%) Bugzilla
5 2 (1.30%) HP UFT
6 1 (0.65%) Git (software)
6 1 (0.65%) Introscope
6 1 (0.65%) Trac
General
1 46 (29.87%) Telecoms
2 36 (23.38%) Finance
3 16 (10.39%) Banking
3 16 (10.39%) Marketing
4 9 (5.84%) Retail
5 6 (3.90%) Financial Institution
6 4 (2.60%) Back Office
6 4 (2.60%) Front Office
7 3 (1.95%) Investment Banking
8 2 (1.30%) Retail Banking
9 1 (0.65%) Advertising
9 1 (0.65%) Billing
9 1 (0.65%) Corporate Banking
9 1 (0.65%) German Language
9 1 (0.65%) Legal
9 1 (0.65%) Multimedia
Job Titles
1 21 (13.64%) Analyst
2 20 (12.99%) Architect
3 17 (11.04%) Project Manager
4 13 (8.44%) Voice Engineer
5 12 (7.79%) Developer
5 12 (7.79%) Solutions Architect
6 10 (6.49%) Test Analyst
7 9 (5.84%) Support Engineer
7 9 (5.84%) Unified Communications Engineer
8 8 (5.19%) Consultant
8 8 (5.19%) Salesforce.com Architect
8 8 (5.19%) Telecoms Analyst
8 8 (5.19%) Telecoms Test Analyst
8 8 (5.19%) Voice Support Engineer
9 6 (3.90%) Technical Leader
10 5 (3.25%) Designer
10 5 (3.25%) Infrastructure Manager
10 5 (3.25%) Java Developer
10 5 (3.25%) Senior Developer
10 5 (3.25%) Telephony Manager
Libraries, Frameworks & Software Standards
1 29 (18.83%) Web Services
1 29 (18.83%) XML
2 15 (9.74%) VXML
3 13 (8.44%) .NET
3 13 (8.44%) J2EE
4 12 (7.79%) EJB
4 12 (7.79%) Hibernate
4 12 (7.79%) JAXB
4 12 (7.79%) XSLT
5 11 (7.14%) REST
5 11 (7.14%) SOAP
6 10 (6.49%) Middleware
6 10 (6.49%) XMPP
7 6 (3.90%) Gherkin
8 5 (3.25%) .NET Framework
8 5 (3.25%) ASP.NET
8 5 (3.25%) CSS
8 5 (3.25%) HTML
9 1 (0.65%) AngularJS
9 1 (0.65%) RFC 2833
Miscellaneous
1 17 (11.04%) Computer Science
2 15 (9.74%) Analytical Skills
2 15 (9.74%) Handset
3 11 (7.14%) Mobile App
4 9 (5.84%) Management Information System
5 8 (5.19%) Biometrics
6 5 (3.25%) Data Centre
6 5 (3.25%) Social Media
7 4 (2.60%) Smartcard
8 3 (1.95%) Equities
8 3 (1.95%) Fixed Income
8 3 (1.95%) User Experience
9 2 (1.30%) AS400
9 2 (1.30%) Driving Licence
9 2 (1.30%) Smart Meter
9 2 (1.30%) Virtual Team
10 1 (0.65%) AVVID
10 1 (0.65%) Informatics
10 1 (0.65%) Smartphone
10 1 (0.65%) Statistics
Operating Systems
1 17 (11.04%) Windows
2 11 (7.14%) Windows Server
3 4 (2.60%) Linux
4 2 (1.30%) Windows Server 2003
4 2 (1.30%) Windows Server 2008
4 2 (1.30%) Windows Server 2012
5 1 (0.65%) AIX
5 1 (0.65%) CentOS
5 1 (0.65%) Debian
5 1 (0.65%) Mac OS X
5 1 (0.65%) Red Hat Enterprise Linux
5 1 (0.65%) SUSE
5 1 (0.65%) Windows XP
Processes & Methodologies
1 22 (14.29%) Agile Software Development
2 16 (10.39%) Project Management
2 16 (10.39%) SOA
3 15 (9.74%) CRM
4 14 (9.09%) ITIL
5 13 (8.44%) Scrum
5 13 (8.44%) Test Scripting
6 11 (7.14%) Migration
7 10 (6.49%) Data Modelling
8 9 (5.84%) Continuous Improvement
8 9 (5.84%) Stakeholder Management
9 8 (5.19%) Cisco ICM Scripting
9 8 (5.19%) Data Management
9 8 (5.19%) Master Data Management
10 7 (4.55%) Investment Management
10 7 (4.55%) Planning and Forecasting
10 7 (4.55%) PRINCE2
10 7 (4.55%) Time Management
10 7 (4.55%) User Acceptance Testing
11 6 (3.90%) Performance Management
Programming Languages
1 21 (13.64%) Java
2 15 (9.74%) SQL
3 7 (4.55%) C#
4 4 (2.60%) JavaScript
Qualifications
1 22 (14.29%) Degree
2 12 (7.79%) Cisco Certification
3 9 (5.84%) CCNA
4 8 (5.19%) CCNP
5 7 (4.55%) CCVP
6 5 (3.25%) ISEB
6 5 (3.25%) Microsoft Certification
7 4 (2.60%) ISTQB Foundation Certification
8 2 (1.30%) JNCIA
9 1 (0.65%) APMP
9 1 (0.65%) CCIE
9 1 (0.65%) CCNP Voice
9 1 (0.65%) CCSA
9 1 (0.65%) CCSE
9 1 (0.65%) PMI Certification
9 1 (0.65%) PMP
9 1 (0.65%) SC Cleared
9 1 (0.65%) Security Cleared
Quality Assurance & Compliance
1 12 (7.79%) QA
2 7 (4.55%) SLA
3 5 (3.25%) PCI DSS
4 2 (1.30%) Sarbanes-Oxley
System Software
1 15 (9.74%) Active Directory
2 1 (0.65%) VMware Infrastructure
2 1 (0.65%) vSphere
Systems Management
1 11 (7.14%) Cisco UCCE
2 4 (2.60%) Cisco CUCM
2 4 (2.60%) Cisco UCCX
3 3 (1.95%) Cisco IPCC
4 2 (1.30%) Systems Management Server (SMS)
5 1 (0.65%) CA Wily
Vendors
1 43 (27.92%) Cisco
2 34 (22.08%) Microsoft
3 27 (17.53%) Avaya
4 21 (13.64%) Oracle
5 14 (9.09%) Salesforce.com
6 10 (6.49%) HP
7 9 (5.84%) Informatica
8 8 (5.19%) Salesforce Marketing Cloud
9 7 (4.55%) Conga
9 7 (4.55%) Genesys
9 7 (4.55%) Nortel
9 7 (4.55%) Pardot
9 7 (4.55%) Pega
9 7 (4.55%) Siemens
9 7 (4.55%) TIBCO
10 6 (3.90%) BT
11 3 (1.95%) Citrix
11 3 (1.95%) IBM
12 2 (1.30%) CheckPoint
12 2 (1.30%) Juniper
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