IVR Contracts in England
 
Demand Trend Daily Rate Trend Daily Rate Histogram Hourly Rate Trend Job Locations Related Skills

The first table below looks at the prevalence of the term IVR in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited IVR over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all terms in our Miscellaneous category for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
 3 months to
24 May 2013		 Same period 2012 Same period 2011
Interactive Voice Response (IVR)
Rank 451 463 501
Rank change year-on-year
+12 +38
Contract jobs citing IVR 62 96 70
As % of all contract IT jobs located in England 0.149% 0.180% 0.125%
As % of the Miscellaneous category 0.553% 0.712% 0.426%
Number of daily rates quoted 35 52 30
Average daily rate £425 £375 £398
Average daily rate % change year-on-year
+13.33% -5.66%
90% offered a daily rate of more than £300 £171 £320
10% offered a daily rate of more than £540 £450 £496
UK excluding London average daily rate £388 £380 £391
% change year-on-year
+1.97% -2.87%
Number of hourly rates quoted 1 0 0
Average hourly rate £14.96 - -
UK excluding London average hourly rate £14.96 - -
Search 18 IVR jobs in England
All of the Miscellaneous Category
England
Contract IT job ads with a match in the
Miscellaneous category		 11208 13487 16440
As % of all contract IT jobs located in England 26.96% 25.29% 29.26%
Number of daily rates quoted 6896 8084 9903
Average daily rate £438 £437 £525
Average daily rate % change year-on-year
+0.11% -16.76%
90% offered a daily rate of more than £250 £255 £285
10% offered a daily rate of more than £600 £607 £650
UK excluding London average daily rate £350 £345 £340
% change year-on-year
+1.44% +1.47%
Number of hourly rates quoted 492 617 685
Average hourly rate £23.50 £22.50 £23.00
Average hourly rate % change year-on-year
+4.44% -2.17%
90% offered a hourly rate of more than £12.50 £12.50 £11.25
10% offered a hourly rate of more than £45.00 £46.60 £41.50
UK excluding London average hourly rate £22.50 £22.50 £26.00
% change year-on-year
- -13.46%
IVR
UK

IVR
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing IVR across the England region as a proportion of the total demand within the Miscellaneous category.

England IVR Jobs Demand Trend

IVR
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the England region.

England IVR Daily Rate Trend

IVR
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the England region over the 3 months to 24 May 2013.

England IVR Daily Rate Histogram

IVR
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the England region.

England IVR Hourly Rate Trend

IVR
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the England region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Contract
IT Job Ads		 Average
Daily Rate
Last 3 Months		 Average Daily Rate
% Change
on Same Period
Last Year
London +28 28 £425 +112.50%
South East +9 8 £375 -1.31%
East of England +17 6 £475 +31.03%
North West +15 6 - -
Yorkshire +5 6 £300 -2.04%
South West +16 5 - -
East Midlands -8 2 £227 -39.46%
West Midlands +8 1 £625 -
IVR
UK

IVR
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the England region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

1 28 (27.45%) Cisco
2 26 (25.49%) Finance
3 22 (21.57%) Avaya
4 18 (17.65%) VoIP
5 17 (16.67%) Microsoft
5 17 (16.67%) Banking
6 16 (15.69%) CTI
6 16 (15.69%) WAN
7 14 (13.73%) Cisco UCCE
8 13 (12.75%) Cisco Certification
8 13 (12.75%) LAN
8 13 (12.75%) SQL Server
8 13 (12.75%) Windows
9 12 (11.76%) Oracle
10 11 (10.78%) CRM
10 11 (10.78%) PBX
10 11 (10.78%) TCP/IP
10 11 (10.78%) Telecoms
11 10 (9.804%) Firewall
11 10 (9.804%) Cisco CUCM
12 9 (8.824%) ITIL
12 9 (8.824%) VMware
12 9 (8.824%) Retail
13 8 (7.843%) Migration
13 8 (7.843%) WFM
13 8 (7.843%) PABX
13 8 (7.843%) Linux
13 8 (7.843%) Nortel
13 8 (7.843%) Internet
14 7 (6.863%) Project Management

IVR
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the England region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

Application Development
1 7 (6.863%) .NET
2 6 (5.882%) ASP.NET
3 5 (4.902%) VXML
3 5 (4.902%) Web Services
4 3 (2.941%) XML
4 3 (2.941%) WebSphere
5 1 (0.980%) HTML
5 1 (0.980%) XSL
5 1 (0.980%) CSS
5 1 (0.980%) WCF
5 1 (0.980%) Hibernate
5 1 (0.980%) LAMP
Application Platforms
1 7 (6.863%) IIS
2 5 (4.902%) SharePoint
3 3 (2.941%) CMS
4 1 (0.980%) CICS
4 1 (0.980%) Apache
4 1 (0.980%) EPiServer CMS
4 1 (0.980%) Lync
Applications
1 7 (6.863%) MS Visio
2 5 (4.902%) MS Excel
3 3 (2.941%) MS PowerPoint
4 2 (1.961%) MS Project
4 2 (1.961%) MS Office
Business Applications
1 4 (3.922%) Oracle EBS
2 1 (0.980%) Dynamics CRM
Communications & Networking
1 18 (17.65%) VoIP
2 16 (15.69%) CTI
2 16 (15.69%) WAN
3 13 (12.75%) LAN
4 11 (10.78%) PBX
4 11 (10.78%) TCP/IP
5 10 (9.804%) Firewall
6 8 (7.843%) PABX
6 8 (7.843%) Internet
7 6 (5.882%) Unified Communications
7 6 (5.882%) BGP
8 5 (4.902%) Intranet
8 5 (4.902%) H.323
8 5 (4.902%) Cisco ICM
9 4 (3.922%) Nortel Meridian
9 4 (3.922%) Cisco ASA
9 4 (3.922%) Junos
9 4 (3.922%) HTTP
9 4 (3.922%) ISDN
9 4 (3.922%) DNS
Database & Business Intelligence
1 13 (12.75%) SQL Server
2 5 (4.902%) GIS
3 2 (1.961%) MySQL
4 1 (0.980%) PostgreSQL
4 1 (0.980%) SQL Server Integration Services
Development Applications
1 1 (0.980%) TestDirector
1 1 (0.980%) Eclipse
1 1 (0.980%) Axure RP
1 1 (0.980%) Team Foundation Server
General
1 26 (25.49%) Finance
2 17 (16.67%) Banking
3 11 (10.78%) Telecoms
4 9 (8.824%) Retail
5 3 (2.941%) Back Office
5 3 (2.941%) Local Government
6 2 (1.961%) Retail Banking
6 2 (1.961%) Advertising
6 2 (1.961%) Financial Institution
7 1 (0.980%) Front Office
7 1 (0.980%) Manufacturing
7 1 (0.980%) Multimedia
7 1 (0.980%) Billing
Job Titles
1 17 (16.67%) Architect
2 14 (13.73%) Project Manager
2 14 (13.73%) Analyst
3 11 (10.78%) Solutions Architect
3 11 (10.78%) Voice Engineer
4 8 (7.843%) Consultant
5 7 (6.863%) Business Analyst
5 7 (6.863%) Developer
5 7 (6.863%) Cisco Engineer
6 6 (5.882%) Network Engineer
7 4 (3.922%) Voice Network Engineer
7 4 (3.922%) Cisco Voice Engineer
8 3 (2.941%) Programme Manager
8 3 (2.941%) Technical Architect
8 3 (2.941%) Support Technician
8 3 (2.941%) Lead Architect
8 3 (2.941%) Network Analyst
8 3 (2.941%) Cisco Network Engineer
8 3 (2.941%) SharePoint Developer
9 2 (1.961%) VoIP Engineer
Miscellaneous
1 6 (5.882%) Handset
2 5 (4.902%) Management Information System
2 5 (4.902%) SaaS
3 3 (2.941%) PaaS
4 2 (1.961%) SecurID
4 2 (1.961%) PDA
4 2 (1.961%) Blackberry
5 1 (0.980%) NHS
5 1 (0.980%) Mainframe
5 1 (0.980%) Client/Server
5 1 (0.980%) Social Media
5 1 (0.980%) Visualisation
5 1 (0.980%) Video Conferencing
5 1 (0.980%) CMDB
5 1 (0.980%) CESG
5 1 (0.980%) e-Health
5 1 (0.980%) VSAM
Operating Systems
1 13 (12.75%) Windows
2 8 (7.843%) Linux
3 7 (6.863%) Windows 7
4 4 (3.922%) Windows Server 2003
5 2 (1.961%) Ubuntu
5 2 (1.961%) Debian
5 2 (1.961%) Windows Server 2008
5 2 (1.961%) UNIX
6 1 (0.980%) CentOS
6 1 (0.980%) Red Hat Enterprise Linux
Processes & Methodologies
1 11 (10.78%) CRM
2 9 (8.824%) ITIL
3 8 (7.843%) Migration
3 8 (7.843%) WFM
4 7 (6.863%) Project Management
4 7 (6.863%) Stakeholder Management
4 7 (6.863%) Supplier Management
5 6 (5.882%) Quality Management
6 5 (4.902%) Business Intelligence
6 5 (4.902%) PRINCE2
6 5 (4.902%) Incident Management
6 5 (4.902%) Business Analysis
6 5 (4.902%) TOGAF
7 4 (3.922%) Web Development
7 4 (3.922%) Network Architecture
7 4 (3.922%) Service Delivery
7 4 (3.922%) Change Management
8 3 (2.941%) RUP
8 3 (2.941%) Performance Management
8 3 (2.941%) Validation
Programming Languages
1 5 (4.902%) C#
2 4 (3.922%) SQL
3 2 (1.961%) C
3 2 (1.961%) Java
3 2 (1.961%) Shell Script
4 1 (0.980%) PHP
4 1 (0.980%) COBOL
4 1 (0.980%) Bash shell
Qualifications
1 13 (12.75%) Cisco Certification
2 6 (5.882%) CCNP
3 5 (4.902%) CCIE
3 5 (4.902%) CCVP
4 2 (1.961%) CCNA
4 2 (1.961%) ISEB
5 1 (0.980%) ITIL Certification
5 1 (0.980%) SC Cleared
5 1 (0.980%) DV Cleared
5 1 (0.980%) Security Cleared
5 1 (0.980%) JNCIA
Quality Assurance & Compliance
1 2 (1.961%) QA
1 2 (1.961%) SLA
2 1 (0.980%) PCI DSS
System Software
1 5 (4.902%) XenApp
1 5 (4.902%) VMware Server
1 5 (4.902%) VMware Infrastructure
2 4 (3.922%) XenDesktop
3 2 (1.961%) vSphere
3 2 (1.961%) Hyper-V
3 2 (1.961%) Active Directory
Systems Management
1 14 (13.73%) Cisco UCCE
2 10 (9.804%) Cisco CUCM
3 7 (6.863%) Cisco UCCX
4 4 (3.922%) Oracle Enterprise Manager
5 2 (1.961%) Cisco IPCC
5 2 (1.961%) HP Quality Center
6 1 (0.980%) OpenView
6 1 (0.980%) SolarWinds Orion
6 1 (0.980%) Foglight
Vendors
1 28 (27.45%) Cisco
2 22 (21.57%) Avaya
3 17 (16.67%) Microsoft
4 12 (11.76%) Oracle
5 9 (8.824%) VMware
6 8 (7.843%) Nortel
7 7 (6.863%) Citrix
7 7 (6.863%) Verint
8 5 (4.902%) Genesys
9 4 (3.922%) Siemens
10 3 (2.941%) CheckPoint
10 3 (2.941%) CA
10 3 (2.941%) Juniper
10 3 (2.941%) IBM
11 2 (1.961%) Mitel
11 2 (1.961%) Sybase
11 2 (1.961%) HP
11 2 (1.961%) BT
11 2 (1.961%) Mercator
11 2 (1.961%) Sage
CCIE VoIP Engineer
City, London
CCIE / VoIP / CCIE voice / Cisco / Avaya / Voice / Voice over IP / IP / IP Agent / CUCM / Call Management System / CMS / AES / CTI / Architecture / Advocate / IVR / Routing / UCCE / Contract / London... They...
Roc Search
Posted: 21 May 2013
IT/Network Solutions Architect - Financial Services
East Midlands
Candidates will also have detailed knowledge in some, with awareness in all of the following technologies: Avaya Contact Centre suite of products (ACD, IVR, MI etc...) IVR applications...
Maclean Moore Consulting
Rate: Unspecified
Posted: 22 May 2013
Service Desk Support Lead / Support Manager - London (Mitel)
City, London
Are you ITIL certified and can demonstrate using it to best practice? Do you (Support Lead) have experience using Mitel? Can you (Support Lead) set-up and administrate...
Ampersand Consulting
Rate: £180 - £225 per day
Posted: 24 May 2013
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