Permanent IT Jobs Contract IT Jobs
Job Type
Source

This section looks at the demand for Interactive Voice Response (IVR) skills within the England region with a comparison to our Miscellaneous category. Included is a guide to the contractor rates offered in IT jobs that have cited IVR over the 3 months to 29 August 2008 with a comparison to the same period last year.

LinkInteractive Voice Response (IVR)
Location
3 months to
29 Aug 2008
Same period last year
Rank501439
Rank change on same period last yearDown-62
Matching contract IT job ads59206
As % of all UK contract IT job ads sampled0.079 %0.206 %
As % of the category below0.394 %1.010 %
Daily rates quoted1360
Average minimum daily rate£310£377
Average daily rate£317£388
% change on same period last year-18.20 %
Average maximum daily rate£324£398
UK excluding London average daily rate£318£378
% change on same period last year-15.80 %
Hourly rates quoted64
Average minimum hourly rate£28.33£38.75
Average hourly rate£31.25£38.75
% change on same period last year-19.35 %
Average maximum hourly rate£34.17£38.75
UK excluding London average hourly rate£33.33£43.33
% change on same period last year-23.07 %
England IT Contractor Job Market, MiscellaneousMiscellaneous
England
Matching contract IT job ads1498720399
As % of all UK contract IT job ads sampled19.98 %20.35 %
Daily rates quoted59657407
Average minimum daily rate£445£469
Average daily rate£479£502
% change on same period last year-4.60 %
Average maximum daily rate£513£536
UK excluding London average daily rate£350£353
% change on same period last year-0.63 %
Hourly rates quoted12041543
Average minimum hourly rate£23.76£25.90
Average hourly rate£25.77£27.65
% change on same period last year-6.80 %
Average maximum hourly rate£27.78£29.40
UK excluding London average hourly rate£25.01£28.53
% change on same period last year-12.34 %
IVR UKIVR
UK

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

IVR
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing IVR across the England region as a proportion of the total demand within the Miscellaneous category.

England IVR Demand Trend

IVR
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing IVR across the England region.

England IVR Daily Rate Trend

IVR
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing IVR across the England region over the 3 months to 29 August 2008.

England IVR Daily Rate Histogram

IVR
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing IVR across the England region.

England IVR Hourly Rate Trend

IVR
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing IVR across the England region over the 3 months to 29 August 2008.

England IVR Hourly Rate Histogram

IVR
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing IVR within the England region over the 3 months to 29 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
LondonDown-3218£313-21.19 %
South EastUp+4013£345-5.08 %
YorkshireUp+1510£272-9.33 %
South WestUp+76£344-24.45 %
North WestUp+124£320+12.28 %
East of EnglandUp+103£370+23.33 %
North EastUp+62--
East MidlandsUp+22--
IVR UKIVR
UK

IVR
Top 30 Related IT Skills

For the 6 months to 29 August 2008, IT contractor jobs across the England region citing IVR also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR.

151 (33.12 %)Telecoms
235 (22.73 %)Finance
328 (18.18 %)Migration
426 (16.88 %)2G
523 (14.94 %)Genesys
621 (13.64 %)CTI
719 (12.34 %)VoIP
815 (9.740 %)Progress
815 (9.740 %)Nortel
912 (7.792 %)Project Management
912 (7.792 %)SMS
912 (7.792 %)Windows
912 (7.792 %)Government
912 (7.792 %)Banking
912 (7.792 %)Nortel Meridian
912 (7.792 %)Security Cleared
1011 (7.143 %)Cisco
1110 (6.494 %)SQL
1110 (6.494 %)Nortel Periphonics
129 (5.844 %)Change Management
129 (5.844 %).NET
129 (5.844 %)PRINCE2
138 (5.195 %)PBX
138 (5.195 %)SQL Server
138 (5.195 %)3G
138 (5.195 %)IP Telephony
147 (4.545 %)Symposium
147 (4.545 %)Siemens
147 (4.545 %)C#
147 (4.545 %)Java

IVR
Top Related IT Skills by Category

For the 6 months to 29 August 2008, IT contractor jobs across the England region citing IVR also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited IVR. Up to 20 skills are shown per category.

England IT Contractor Job Market, Application DevelopmentApplication Development
19 (5.844 %).NET
24 (2.597 %)WebServices
32 (1.299 %)ASP
32 (1.299 %)RSS
32 (1.299 %)XML
32 (1.299 %)Struts
32 (1.299 %)AJAX
32 (1.299 %)WebSphere
41 (0.649 %)iBATIS
41 (0.649 %)Velocity
41 (0.649 %)WebWork
41 (0.649 %)Hibernate
41 (0.649 %)Spring
41 (0.649 %)JSF
41 (0.649 %)VXML
41 (0.649 %)X-Windows
41 (0.649 %)WSDL
41 (0.649 %)J2EE
41 (0.649 %)XHTML
41 (0.649 %)ASP.NET
England IT Contractor Job Market, Application PlatformsApplication Platforms
13 (1.948 %)CMS
22 (1.299 %)MQSeries
31 (0.649 %)ESB
31 (0.649 %)IIS
England IT Contractor Job Market, ApplicationsApplications
11 (0.649 %)MS Excel
England IT Contractor Job Market, Business ApplicationsBusiness Applications
110 (6.494 %)Nortel Periphonics
England IT Contractor Job Market, Communications & NetworkingCommunications & Networking
126 (16.88 %)2G
221 (13.64 %)CTI
319 (12.34 %)VoIP
412 (7.792 %)SMS
412 (7.792 %)Nortel Meridian
58 (5.195 %)PBX
58 (5.195 %)3G
58 (5.195 %)IP Telephony
67 (4.545 %)Symposium
76 (3.896 %)TCP/IP
85 (3.247 %)Firewall
94 (2.597 %)Cisco IPT
94 (2.597 %)NGN
103 (1.948 %)MPLS
103 (1.948 %)SAN
103 (1.948 %)ATM
112 (1.299 %)WAN
112 (1.299 %)ISDN
112 (1.299 %)EIGRP
112 (1.299 %)IGRP
England IT Contractor Job Market, Database & Business IntelligenceDatabase & Business Intelligence
18 (5.195 %)SQL Server
21 (0.649 %)TOAD
21 (0.649 %)MySQL
England IT Contractor Job Market, GeneralGeneral
151 (33.12 %)Telecoms
235 (22.73 %)Finance
312 (7.792 %)Government
312 (7.792 %)Banking
46 (3.896 %)Retail
54 (2.597 %)Insurance
63 (1.948 %)Local Government
63 (1.948 %)Retail Banking
72 (1.299 %)Electric
72 (1.299 %)Back Office
72 (1.299 %)Electronics
81 (0.649 %)Construction
81 (0.649 %)Billing
81 (0.649 %)International Banking
81 (0.649 %)Marketing
England IT Contractor Job Market, Job TitlesJob Titles
133 (21.43 %)Analyst
224 (15.58 %)Project Manager
315 (9.740 %)Business Analyst
413 (8.442 %)Consultant
510 (6.494 %)Support Analyst
69 (5.844 %)Technical Designer
69 (5.844 %)Voice Analyst
69 (5.844 %)Developer
77 (4.545 %)Architect
86 (3.896 %)Test Manager
86 (3.896 %)Service Manager
95 (3.247 %)Technical Manager
95 (3.247 %)Implementation Manager
95 (3.247 %)Technical Project Manager
104 (2.597 %)Software Developer
104 (2.597 %)Support Engineer
104 (2.597 %)Project Leader
104 (2.597 %)Test Analyst
104 (2.597 %)Systems Integrator
113 (1.948 %)Telecoms Analyst
England IT Contractor Job Market, MiscellaneousMiscellaneous
14 (2.597 %)PMI
14 (2.597 %)CLARiiON
23 (1.948 %)DTV
23 (1.948 %)EPoS
23 (1.948 %)EFT
32 (1.299 %)Social Network
41 (0.649 %)Greek Language
England IT Contractor Job Market, Operating SystemsOperating Systems
112 (7.792 %)Windows
25 (3.247 %)Windows Server 2003
34 (2.597 %)Solaris
42 (1.299 %)UNIX
51 (0.649 %)VMS
51 (0.649 %)Windows 2000
England IT Contractor Job Market, Processes & MethodologiesProcesses & Methodologies
128 (18.18 %)Migration
212 (7.792 %)Project Management
212 (7.792 %)Security Cleared
39 (5.844 %)Change Management
39 (5.844 %)PRINCE2
46 (3.896 %)SC Cleared
55 (3.247 %)Service Management
55 (3.247 %)ITIL
64 (2.597 %)SOA
64 (2.597 %)Supplier Management
64 (2.597 %)ITSM
64 (2.597 %)CTC Cleared
64 (2.597 %)Integration Testing
64 (2.597 %)Problem Management
73 (1.948 %)System Testing
73 (1.948 %)User Acceptance Testing
73 (1.948 %)Validation
73 (1.948 %)Stakeholder Management
73 (1.948 %)Business Analysis
73 (1.948 %)BCP
England IT Contractor Job Market, Programming LanguagesProgramming Languages
110 (6.494 %)SQL
27 (4.545 %)C#
27 (4.545 %)Java
35 (3.247 %)Pascal
35 (3.247 %)Transact-SQL
44 (2.597 %)Shell Script
53 (1.948 %)Smalltalk
53 (1.948 %)VB
62 (1.299 %)VB.NET
71 (0.649 %)VB6
71 (0.649 %)ActionScript
71 (0.649 %)JavaScript
England IT Contractor Job Market, QualificationsQualifications
14 (2.597 %)Citrix Certification
23 (1.948 %)PMP
23 (1.948 %)PMI Certification
32 (1.299 %)HND
32 (1.299 %)ISEB
32 (1.299 %)Avaya Certification
41 (0.649 %)PRINCE2 Certification
England IT Contractor Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
15 (3.247 %)PCI DSS
22 (1.299 %)SLA
31 (0.649 %)GCP
England IT Contractor Job Market, System SoftwareSystem Software
15 (3.247 %)Active Directory
England IT Contractor Job Market, VendorsVendors
123 (14.94 %)Genesys
215 (9.740 %)Progress
215 (9.740 %)Nortel
311 (7.143 %)Cisco
47 (4.545 %)Siemens
47 (4.545 %)Avaya
55 (3.247 %)BT
55 (3.247 %)Ericsson
55 (3.247 %)IBM
55 (3.247 %)Oracle
64 (2.597 %)Hyperion
64 (2.597 %)McAfee Security
73 (1.948 %)Sun
73 (1.948 %)Citrix
82 (1.299 %)HP
91 (0.649 %)CheckPoint
91 (0.649 %)Alcatel
91 (0.649 %)Microsoft
91 (0.649 %)Macromedia
91 (0.649 %)PeopleSoft