Information Technology Infrastructure Library (ITIL) Certification Jobs in the South East

Helpdesk Manager required to join a progressive and growing company from their head office within the Poole area. The role of Helpdesk Manager is to provide day to day supervision for the Service Desk Team which provides a first point of contact to all the internal and external IT users...

Knowledge, Skills & Experience: - Service transition management experience - Deep understanding of service management lifecycle - Experience of managing supplier relationships - Experience of managing relationships with other IS disciplines - Strong stakeholder management skills - A logical thinker with strong analytical skills - Excellent written, verbal and presentation skills - Takes ownership of problems and proactively resolve...

you will be assisting with the successful delivery of client relationships and serving as a trusted supporting function for Managed Service clients on service related matters and exploring the role that Service Management can make to the development of business within the Managed Service clients ensuring they continue to provide...

This is a newly created position where the IT Relationship Manager / Service Delivery Manager will be the pivotal link between the business teams and the IT department... To be successfully considered for this opportunity it is essential that the IT Relationship Manager / Service Delivery Manager has the following experience: ITIL...

We are looking for an experienced Technical Support Engineer who has commercial experience working within an IT Support environment supporting wireless technologies, plus a good knowledge of IP based Networks and Linux based operating systems... Key Skills and Experience: Experience working within an IT Support environment (supporting wireless technologies) Experience...

The organisation provides drug and medical database services, prescription data analytics and, more recently, secure message services to support NHS electronic services... Escalation in accordance with SLAs and problem management process... Understanding of ITIL© service management principles and lifecycles (in particular Incident, Problem, Change, Release and Event Management) Experience working...

Requirements of the Support Services Network Engineer (Engineer, Cisco, Networking): - Specialised in supporting one of the Cisco architectures with a broad technical competency in supporting the following: Cisco and Palo Alto security, Cisco switching & wireless, Cisco Datacentre (UCS, Nexus, NetApp/Nimble & VMware) and Cisco Collaboration (CUCM, UCCX, Unity) - Cisco CCNP...