19 of 19 ITIL Certification Jobs in the South East

quality assurance and compliance with OWASP Top 10 and security standards. Support Provide 2nd and 3rd line support across Dynamics CRM applications. Manage incidents, service requests, and changes following ITIL processes. Monitor CRM performance and proactively resolve operational issues Skills & Experience Required Essential Proven technical expertise in Dynamics 365 CE configuration and customisation. Hands-on with Power Platform including … Factory (ADF) . Working knowledge of Agile/SCRUM and OWASP principles. Excellent stakeholder management, communication, and problem-solving skills. Desirable Exposure to Copilot and AI-driven tools . ITIL certification or experience working in ITIL environments. Performance tuning and data migration expertise. *Rates depend on experience and client requirements More ❯

Six Sigma, or similar, or equivalent practical experience Desirable Professional Scrum Master (PSM) II/Professional Agile Leadership or similar advanced project management qualification Managing successful programmes (MSP) or ITIL certification Experience Essential Practical experience of delivering digital projects, ideally in the NHS or wider UK public sector Practical experience delivering projects using an Agile Scrum or Kanban More ❯

ensure compliance and quality. Quality & Governance: Establish and monitor KPIs for testing and release quality. Maintain documentation for testing procedures, release notes, and post-release reviews. Ensure compliance with ITIL, SOX, and internal audit standards. Drive continuous improvement in test automation and release processes. Collaboration & Leadership: Lead and mentor testing and release teams, including vendor and offshore resources. Liaise … Cloud certifications in relevant modules. Experience with CI/CD pipelines and ERP testing automation frameworks. Familiarity with Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), and REST APIs. ITIL certification or equivalent service management knowledge. We offer the following salary and benefits: Salary: £60,000 - £70,000 (dependent on experience) plus bonus and travel allowance Enhanced holiday More ❯

Technology, or a related discipline.• Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. • Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Required Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS More ❯

directly with senior MoD and government personnel Proactive, organised, and resilient under pressure Competent in standard office systems and ticketing tools Willingness to travel when required Nice to Haves: ITIL certification or understanding of ITIL service processes Experience with obsolescence planning , spares management, or project coordination Royal Navy CIS background desirable. Background in Royal Navy communications systems More ❯

the final point of escalation for most user incidents and requests. Deputise for the IT Service Delivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITIL certification desirable. Strong experience supporting and administering Windows 10/11 environments. Hands-on knowledge of MECM/Intune , networking, and common enterprise applications. Proven skills in diagnostics More ❯

Bash, Python, Perl) Excellent project/time management and communication skills Adaptable, proactive problem-solver with leadership potential Desirable: DevOps (Kubernetes, OpenStack, CICD), cloud, virtualisation, LPIC/CompTIA/ITIL certification, GPU/RAID/HPC cluster experience Benefits include: Competitive salary, annual bonus, enhanced holidays, pension & insurance, flexible benefits (wellness, gym, dining, travel), private medical & dental, on More ❯

skills Organised, proactive, and accountable Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITIL certification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday plus bank holidays 45 eye More ❯

skills Organised, proactive, and accountable Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITIL certification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday plus bank holidays £45 eye More ❯

skills Organised, proactive, and accountable Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITIL certification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday plus bank holidays £45 eye More ❯

hardware (desktops, laptops, softphones) and virtualisation technologies. Ability to prioritise workloads, work under pressure, and manage tickets independently. Flexible, proactive, and able to adapt to changing priorities. Knowledge of ITIL principles is desirable. Qualifications Computing-related qualification (certificate, diploma, or equivalent). ITIL certification beneficial. (Contract – Inside IR35 More ❯

of working within a similar governance and/or assurance role. * Experience of writing and reviewing technical design documentation. * ISEB (Information Systems Examination Board) And one of the following - ITIL (Information Technology Infrastructure Library) Certification, IT4IT Certification, COBIT (Control Objectives for Information and Related Technologies) Certification Desirable: * Experience of operating in a similar role in wider More ❯

requirements and assumptions, and identify opportunities when defining problems and solution options. Qualifications: TOGAF (The Open Group Architecture Framework), ISEB (Information Systems Examination Board) and one of the following: ITIL (Information Technology Infrastructure Library) Certification IT4IT Certification COBIT (Control Objectives for Information and Related Technologies) Certification If you're excited about this role then we would More ❯

will now be based on an Umbrella solution. Essential skills/experience required: TOGAF (The Open Group Architecture Framework), ISEB (Information Systems Examination Board) and one of the following: ITIL (Information Technology Infrastructure Library) Certification IT4IT Certification COBIT (Control Objectives for Information and Related Technologies) Certification Role/responsibilities: Identify priorities for change to enable delivery More ❯

C-level leaders Identify service risks and implement mitigation strategies Lead and manage Service Improvement Plans (SIPs) Support change, release and transition processes into BAU Promote best practice and ITIL-aligned operational standards Identify automation and optimisation opportunities Contribute to onboarding of new clients and smooth service adoption Produce commercial and performance-focused service reporting YOUR KEY SKILLS: Proven … experience within a Service Delivery Manager role at an IT MSP Strong ownership of SLA frameworks and service performance metrics ITIL certified with practical application of service management principles Experience with Microsoft 365 and cloud service environments Excellent stakeholder communication, including senior leadership engagement Analytical mindset with the ability to drive data-led decision making Resilient, proactive and driven … to enhance customer satisfaction BENEFITS: Performance-related bonus Microsoft certification incentives 33 days annual leave (including bank holidays) Birthday leave Private medical insurance, income protection & life assurance Company pension scheme Enhanced family-friendly benefits Company sick pay & compassionate leave Employee Assistance Programme C4S Search connect future tech talent with leading deep tech, bio tech & clean tech organisations and we More ❯

requirements and assumptions and identify opportunities when defining problems and solution options. Qualifications: TOGAF (The Open Group Architecture Framework), ISEB (Information Systems Examination Board) and one of the following: * ITIL (Information Technology Infrastructure Library) Certification * IT4IT Certification * COBIT (Control Objectives for Information and Related Technologies) Certification We are an equal opportunity employer and value diversity in More ❯

with service designs, ensuring potential impacts on operations are identified and addressed. Candidate Requirements Experience in delivering Service Design for a global website in a complex, large enterprise environment. ITIL qualified (minimum v3) with a deep understanding of ITIL principles, practices, and processes. Experience in IT service design, service architecture, or a similar role within an IT Infrastructure More ❯

Good leadership skills, capable of developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Able to challenge effectively to solve problems or champion the necessary quality of service management. Proficient in financial management More ❯

and vendor relationships * Skilled in business process mapping, workflow automation and data modelling * Familiarity with enterprise integrations and APIs * Strong understanding of IT governance, compliance and security principles * Ideally ITIL certified with experience in ITIL change management * Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially, dropping to 3 once passed More ❯