19 of 19 ITIL Certification Jobs in the South East

quality assurance and compliance with OWASP Top 10 and security standards. Support Provide 2nd and 3rd line support across Dynamics CRM applications. Manage incidents, service requests, and changes following ITIL processes. Monitor CRM performance and proactively resolve operational issues Skills & Experience Required Essential Proven technical expertise in Dynamics 365 CE configuration and customisation. Hands-on with Power Platform including … Factory (ADF) . Working knowledge of Agile/SCRUM and OWASP principles. Excellent stakeholder management, communication, and problem-solving skills. Desirable Exposure to Copilot and AI-driven tools . ITIL certification or experience working in ITIL environments. Performance tuning and data migration expertise. *Rates depend on experience and client requirements More ❯

Six Sigma, or similar, or equivalent practical experience Desirable Professional Scrum Master (PSM) II/Professional Agile Leadership or similar advanced project management qualification Managing successful programmes (MSP) or ITIL certification Experience Essential Practical experience of delivering digital projects, ideally in the NHS or wider UK public sector Practical experience delivering projects using an Agile Scrum or Kanban More ❯

as Business Cases. Please see the attached job description for full details. Person Specification Education, Qualifications and Training Essential Masters level qualification and/or equivalent experience Business Analysis certification/training, or equivalent practical experience Evidence of Continuing Professional Development Desirable ITIL certification Professional Scrum Master (PSM) I/AgilePM/Lean Six Sigma, or similar More ❯

the final point of escalation for most user incidents and requests. Deputise for the IT Service Delivery Manager when required. About You Certificate or Diploma in Computing (or equivalent); ITIL certification desirable. Strong experience supporting and administering Windows 10/11 environments. Hands-on knowledge of MECM/Intune , networking, and common enterprise applications. Proven skills in diagnostics More ❯

management or software operations. Excellent stakeholder management and communication skills. Proven ability to drive continuous improvement, optimise tools and lead on enhancements. Strong analytical and problem-solving capabilities. Desirable: ITIL certification or similar. Experience delivering product or technical roadmaps. Degree in IT, Computer Science or related discipline. Why This Role Is Exceptional You wont be sitting on the More ❯

Bash, Python, Perl) Excellent project/time management and communication skills Adaptable, proactive problem-solver with leadership potential Desirable: DevOps (Kubernetes, OpenStack, CICD), cloud, virtualisation, LPIC/CompTIA/ITIL certification, GPU/RAID/HPC cluster experience Benefits include: Competitive salary, annual bonus, enhanced holidays, pension & insurance, flexible benefits (wellness, gym, dining, travel), private medical & dental, on More ❯

hardware (desktops, laptops, softphones) and virtualisation technologies. Ability to prioritise workloads, work under pressure, and manage tickets independently. Flexible, proactive, and able to adapt to changing priorities. Knowledge of ITIL principles is desirable. Qualifications Computing-related qualification (certificate, diploma, or equivalent). ITIL certification beneficial. (Contract – Inside IR35 More ❯

to-date operational documentation. Act as the final escalation point for most incidents, reducing the need for further escalation. Skills & Experience Certificate or Diploma in Computing (or equivalent). ITIL certification or equivalent is advantageous. Strong experience in diagnosing and troubleshooting technical issues. Good working knowledge of Windows 10/11, MECM/InTune, networking, and common applications. More ❯

of working within a similar governance and/or assurance role. * Experience of writing and reviewing technical design documentation. * ISEB (Information Systems Examination Board) And one of the following - ITIL (Information Technology Infrastructure Library) Certification, IT4IT Certification, COBIT (Control Objectives for Information and Related Technologies) Certification Desirable: * Experience of operating in a similar role in wider More ❯

requirements and assumptions, and identify opportunities when defining problems and solution options. Qualifications: TOGAF (The Open Group Architecture Framework), ISEB (Information Systems Examination Board) and one of the following: ITIL (Information Technology Infrastructure Library) Certification IT4IT Certification COBIT (Control Objectives for Information and Related Technologies) Certification If you're excited about this role then we would More ❯

will now be based on an Umbrella solution. Essential skills/experience required: TOGAF (The Open Group Architecture Framework), ISEB (Information Systems Examination Board) and one of the following: ITIL (Information Technology Infrastructure Library) Certification IT4IT Certification COBIT (Control Objectives for Information and Related Technologies) Certification Role/responsibilities: Identify priorities for change to enable delivery More ❯

C-level leaders Identify service risks and implement mitigation strategies Lead and manage Service Improvement Plans (SIPs) Support change, release and transition processes into BAU Promote best practice and ITIL-aligned operational standards Identify automation and optimisation opportunities Contribute to onboarding of new clients and smooth service adoption Produce commercial and performance-focused service reporting YOUR KEY SKILLS: Proven … experience within a Service Delivery Manager role at an IT MSP Strong ownership of SLA frameworks and service performance metrics ITIL certified with practical application of service management principles Experience with Microsoft 365 and cloud service environments Excellent stakeholder communication, including senior leadership engagement Analytical mindset with the ability to drive data-led decision making Resilient, proactive and driven … to enhance customer satisfaction BENEFITS: Performance-related bonus Microsoft certification incentives 33 days annual leave (including bank holidays) Birthday leave Private medical insurance, income protection & life assurance Company pension scheme Enhanced family-friendly benefits Company sick pay & compassionate leave Employee Assistance Programme C4S Search connect future tech talent with leading deep tech, bio tech & clean tech organisations and we More ❯

effectively. You will specifically have experience of dealing with third-party vendors and contracts, along with a good understanding of Microsoft products, along with strong communication skills and be ITIL qualified. To be considered for this role, you will need the following: - Strong Service Desk knowledge Dealt with Third-Party Vendors and Contracts On-site in London with travel … to other sites Experience with Microsoft M365 Experience with Active Directory IT audit processes and controls. ITIL Foundation certification If this could be your next career move, joining a growing challenger bank, please forward your CV in the first instance. Due to the volume of applications received for positions, it will not be possible to respond to all More ❯

requirements and assumptions and identify opportunities when defining problems and solution options. Qualifications: TOGAF (The Open Group Architecture Framework), ISEB (Information Systems Examination Board) and one of the following: * ITIL (Information Technology Infrastructure Library) Certification * IT4IT Certification * COBIT (Control Objectives for Information and Related Technologies) Certification We are an equal opportunity employer and value diversity in More ❯

with service designs, ensuring potential impacts on operations are identified and addressed. Candidate Requirements Experience in delivering Service Design for a global website in a complex, large enterprise environment. ITIL qualified (minimum v3) with a deep understanding of ITIL principles, practices, and processes. Experience in IT service design, service architecture, or a similar role within an IT Infrastructure More ❯

/IT Support environment (2nd line experience preferred). Strong troubleshooting across hardware, Windows OS, Microsoft 365, networks and common business apps. Experience with ticketing/ITSM tools and ITIL practices (Incident, Problem, Change). Good communication skills; able to explain technical issues to non-technical users. Experience supporting mobile devices, printers, remote access and desk-side equipment. Strong … customer service, ownership mindset and attention to detail. ITIL Qualifications would be advantageous. What you'll get in return Initial 7 Month Contract (December start date) £200 - 250 per day rate outside IR35 Hybrid working 3 days onsite, 2 days remote to Milton Keynes What you need to do now If you're interested in this role, click 'apply More ❯

Good leadership skills, capable of developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Able to challenge effectively to solve problems or champion the necessary quality of service management. Proficient in financial management More ❯

Umbrella Engagement - 2 days per week on site in Kent - 6 Months - Head of Service Delivery Must be ITIL accredited - strong on ITIL Adopt and Adapt - process improvement/refinement Management of Technical Teams through Matrix Mgt - service desk/apps support/DBAs/MI/EUC/Supplier MGT Must be able to talk/communicate More ❯

and vendor relationships * Skilled in business process mapping, workflow automation and data modelling * Familiarity with enterprise integrations and APIs * Strong understanding of IT governance, compliance and security principles * Ideally ITIL certified with experience in ITIL change management * Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially, dropping to 3 once passed More ❯