Jobs 1 to 15 of 15

Incident & Service Team Leader

Hampshire -
Proactive Appointments
2nd Line Support Team Lead. ITIL Certified. My client is looking for a hands on Incident & Service Team Leader whose role would be to oversee the technical support team (6 person team) responsible for Servers, voice, data & 3rd party monitoring/service/support to provide IS services to a high level,...
Rate: Up to £400 per day
Posted: 2 days ago

Customer Services Manager

Surrey -
Capita - ITIN
Ensuring business continuity plans are in place and tested. Managing departmental resources and providing a cost effective operation that meets/exceeds the customers SLA's and internal OLA's... Ensuring staff availability each day and over a 24 hour period to ensure SLA levels on all contracts is maintained and...
Salary: £28000.00 - £30000.00 per annum
Posted: 22 days ago

Call Centre/Service Desk Analyst/1st Line Support

High Wycombe, Buckinghamshire -
Global Technology Solutions Ltd
KEY RESPONSIBILITIES: General responsibilities for a Service Desk Analyst: *To own the SLA for all accounts assigned to them, proactively manage incidents and seek to resolve potential problems for particular calls, following predefined procedures. *Have as strong awareness of contractual requirements and apply these to the work undertaken ensuring that...
Rate: £8.00 - £8.50 per hour
Posted: 3 days ago

User Access Manager

Milton Keynes, Buckinghamshire -
Boeing
The User Access Manager will be line managed by the Service Operations Manager and will work with the SCIS DP Service Desk manager and process owner, support teams and stakeholders to ensure respective ITSM SLAs & KPI’s are delivered to the customer’s expectations. The position will have direct line...
Salary: Competitive
Posted: 3 days ago

Help Desk Manager, Service Desk Supervisor, Senior Helpdesk Support

Oxfordshire -
Haybrook IT Resourcing Ltd
The ideal Help Desk Manager will be comfortable supporting a wide range of Microsoft technologies, working to ITIL standard and leading a team responsible for the support of over 400 users... Experience of the following would be highly beneficial for this position; * Windows Desktop and Infrastructure support... * Ideally IT / MCP...
Salary: Up to £35,000 per annum + on call allowance
Posted: 3 days ago

Service Delivery Manager, c£50 - 60k + Benefits - High Wycombe.

High Wycombe -
The People Network
Lead Vendor Service Delivery teams... To be considered for this role you will be an experienced Service Delivery Manager with the following skills / experience: *Experience working as a Service Delivery Manager in a large company. *Experience managing an Application Service Delivery environment. *ITIL Certified. *Problem, Incident, Change Release Management experience... *...
Salary: £50000 - £60000 per annum + Pension, Health, Benefits
Posted: 19 days ago

User Access Manager (Service Desk, IT Support, User Management)

Milton Keynes, Buckinghamshire, United Kingdom -
Boeing
The User Access Manager will be line managed by the Service Operations Manager and will work with the SCIS DP Service Desk manager and process owner, support teams and stakeholders to ensure respective ITSM SLAs & KPI’s are delivered to the customer’s expectations. The position will have direct line...
Salary: Competitive salary
Posted: 3 days ago

ITSM/ Service Design Consultant (ITIL)

Reading, Berkshire -
CGI
Working within the IT Service Management Service Design and Pre-Sales team, this role will provide specialist, ITIL qualified subject matter expertise to bridge the gap between sales and delivery... * Experience of creating SLA and service credit models... * IT & Computing Honours Degree. * ITIL Foundation Certificate in IT Service Management (essential) *...
Salary: £45000 - £70000 per annum + excellent benefits
Posted: 9 days ago

ITIL Service Design Consultant

Reading, Berkshire -
CGI
Working within the IT Service Management Service Design and Pre-Sales team, this role will provide specialist, ITIL qualified subject matter expertise to bridge the gap between sales and delivery... * Experience of creating SLA and service credit models... * IT & Computing Honours Degree. * ITIL Foundation Certificate in IT Service Management (essential) *...
Salary: £35000 - £60000 per annum + benefits
Posted: 24 days ago

Service Delivery Manager - Service Management / ITIL

Reading, Berkshire -
Burns Sheehan
A leading managed/hosted services provider requires an ambitious and dynamic Service Delivery Manager to manage the client relationship of one of their large strategic clients with respect to all aspects of service management. The Service Delivery Manager oversees the installation of new services, all aspects of on-going delivery...
Rate: £300 - £340 per day
Posted: 2 days ago

IT Operations Team Leader / Microsoft Server / ITIL / Redhill

Redhill, Surrey -
Circle Recruitment
IT Infrastructure Team Leader / IT Application Team Leader with excellent experience of ITIL, Microsoft Server 2003/2008, Microsoft Exchange, SQL Server, Firewall, application support and line management is required by a leading software organisation in Redhill... Keywords: IT Infrastructure Manager / Microsoft Server / Exchange / SQL Server / Firewall / Line management / ITIL / Redhill /...
Salary: £45000 - £55000 per annum + Bonus + Benefits
Posted: 5 days ago

Service Delivery Manager

High Wycombe, Buckinghamshire -
Global Technology Solutions Ltd
Security Clearance is an Advantage! Skill set (technologies/qualifications required)?Proven experience within an IT Service Management role... *ITIL certified. SC Clearance is an advantage. Good software knowledge of MS Word, Excel and PowerPoint, MS Project. Purpose of the role for a Service Delivery Manager... KEY RESPONSIBILITIES for a Service...
Salary: £30000 - £33000 per annum
Posted: Yesterday

Application Support / Unix Administrator

Reading, Berkshire -
Cititec
As the successful Application Support / Unix Administrator you must have experience working in an Application Support role and have. covered some Unix administration working for a blue chip organisation. The successful Application Support /Unix Administrator should the following skills/experience: Application Support background. Unix Administration... Oracle database knowledge. Shell/ BASH...
Salary: £40k - 50k per year
Posted: Yesterday

Application Team Lead / Team Management

High Wycombe, Home Counties -
Church International
This includes the line management of all team members, and a continuous development of capability within the team along with managing the prioritisation and allocation of work across the team. In addition, the Team leader will need to ensure all applications and systems supported by the team perform to agreed...
Salary: £70,000 per annum
Posted: 3 days ago

Infrastructure and Network Manager

Dartford -
Sovereign Business Resources
Strong VMware, IP telephony, network management, and security and Mac Operating Systems experience is a must... *Experience of managing high skilled technician(s) *CCNA, MCSA. *Strong VMWare skill and experience. *Strong networking skills inc LAN/WAN/VPN. *Strong IP telephony, network management, security... *Windows networking... *ITIL qualification. *MCSE. *Proven experience...
Salary: £45000 - £60000 per annum
Posted: 17 days ago