16 of 16 ITIL Certification Jobs in the South East

quality assurance and compliance with OWASP Top 10 and security standards. Support Provide 2nd and 3rd line support across Dynamics CRM applications. Manage incidents, service requests, and changes following ITIL processes. Monitor CRM performance and proactively resolve operational issues Skills & Experience Required Essential Proven technical expertise in Dynamics 365 CE configuration and customisation. Hands-on with Power Platform including … Factory (ADF) . Working knowledge of Agile/SCRUM and OWASP principles. Excellent stakeholder management, communication, and problem-solving skills. Desirable Exposure to Copilot and AI-driven tools . ITIL certification or experience working in ITIL environments. Performance tuning and data migration expertise. *Rates depend on experience and client requirements More ❯

directly with senior MoD and government personnel Proactive, organised, and resilient under pressure Competent in standard office systems and ticketing tools Willingness to travel when required Nice to Haves: ITIL certification or understanding of ITIL service processes Experience with obsolescence planning , spares management, or project coordination Application Notes Candidates must not have lived outside the UK in More ❯

ensure compliance and quality. Quality & Governance: Establish and monitor KPIs for testing and release quality. Maintain documentation for testing procedures, release notes, and post-release reviews. Ensure compliance with ITIL, SOX, and internal audit standards. Drive continuous improvement in test automation and release processes. Collaboration & Leadership: Lead and mentor testing and release teams, including vendor and offshore resources. Liaise … Cloud certifications in relevant modules. Experience with CI/CD pipelines and ERP testing automation frameworks. Familiarity with Oracle Cloud Infrastructure (OCI), Oracle Integration Cloud (OIC), and REST APIs. ITIL certification or equivalent service management knowledge. We offer the following salary and benefits: Salary: £60,000 - £70,000 (dependent on experience) plus bonus and travel allowance Enhanced holiday More ❯

Technology, or a related discipline.• Experience: 3+ years of experience managing IT projects, including software development, system integration, or infrastructure projects. • Certifications: PMP, PRINCE2, Agile (CSM, PMI-ACP), or ITIL certifications preferred. Skills & Competencies Required Strong understanding of IT systems, cloud technologies, and software development life cycles (SDLC). Proficiency in project management tools such as Jira, Confluence, MS More ❯

and collaborating across teams. Ability to manage competing priorities and work independently with minimal supervision. Desirable Requirements Experience coordinating cross-functional teams and working with diverse stakeholders. Knowledge of ITIL Service Design/Architecture or other ITSM frameworks (ITIL certification preferred). Proactive and innovative approach with a focus on continuous improvement and operational excellence. More ❯

skills Organised, proactive, and accountable Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITIL certification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday plus bank holidays 45 eye More ❯

skills Organised, proactive, and accountable Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITIL certification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday plus bank holidays £45 eye More ❯

skills Organised, proactive, and accountable Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITIL certification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday plus bank holidays £45 eye More ❯

skills Organised, proactive, and accountable Ability to perform well under pressure Basic understanding of IT infrastructure and network topology Flexible and adaptable Willingness to undergo the clearance process (essential) ITIL certification (preferred, not mandatory) Proficient in Microsoft Office (Word, Excel, Outlook) Benefits Hybrid working Pension scheme (effective after 3 months) 25 days holiday plus bank holidays £45 eye More ❯

of working within a similar governance and/or assurance role. * Experience of writing and reviewing technical design documentation. * ISEB (Information Systems Examination Board) And one of the following - ITIL (Information Technology Infrastructure Library) Certification, IT4IT Certification, COBIT (Control Objectives for Information and Related Technologies) Certification Desirable: * Experience of operating in a similar role in wider More ❯

on safeguarding the integrity and continuity of Live Services. You will deliver targeted assurance on the performance, governance, and compliance of services, ensuring alignment with key performance indicators and ITIL 4 practices. Your role will also involve driving continuous improvement, proactively identifying and mitigating risks to enhance service reliability. In addition, you will champion the vision and strategic direction … of value streams and practices, technical health hygiene working with a wide group of stakeholders, and other live service colleagues. Maintain an up-to-date understanding of the key ITIL 4 practices and any changes to these. Ensure service data, models, and maps are maintained and controlled within the guidelines set out by Service Catalogue Management and Service Configuration … to apply service management activities across integrated, or “end-to-end” IT services (reflecting operational support models and user journeys). Desirable Criteria ITIL4 foundation (mandatory); Practitioner/Specialist Certification ITIL4 (preferred). Experience working with ServiceNow (IT Service Management). Experience with service management information and reporting toolsets. ITIL Certified at Practitioner/Specialist Level (e.g. ITIL4 More ❯

C-level leaders Identify service risks and implement mitigation strategies Lead and manage Service Improvement Plans (SIPs) Support change, release and transition processes into BAU Promote best practice and ITIL-aligned operational standards Identify automation and optimisation opportunities Contribute to onboarding of new clients and smooth service adoption Produce commercial and performance-focused service reporting YOUR KEY SKILLS: Proven … experience within a Service Delivery Manager role at an IT MSP Strong ownership of SLA frameworks and service performance metrics ITIL certified with practical application of service management principles Experience with Microsoft 365 and cloud service environments Excellent stakeholder communication, including senior leadership engagement Analytical mindset with the ability to drive data-led decision making Resilient, proactive and driven … to enhance customer satisfaction BENEFITS: Performance-related bonus Microsoft certification incentives 33 days annual leave (including bank holidays) Birthday leave Private medical insurance, income protection & life assurance Company pension scheme Enhanced family-friendly benefits Company sick pay & compassionate leave Employee Assistance Programme C4S Search connect future tech talent with leading deep tech, bio tech & clean tech organisations and we More ❯

with service designs, ensuring potential impacts on operations are identified and addressed. Candidate Requirements Experience in delivering Service Design for a global website in a complex, large enterprise environment. ITIL qualified (minimum v3) with a deep understanding of ITIL principles, practices, and processes. Experience in IT service design, service architecture, or a similar role within an IT Infrastructure More ❯

with service designs, ensuring potential impacts on operations are identified and addressed. Candidate Requirements Experience in delivering Service Design for a global website in a complex, large enterprise environment. ITIL qualified (minimum v3) with a deep understanding of ITIL principles, practices, and processes. Experience in IT service design, service architecture, or a similar role within an IT Infrastructure More ❯

Good leadership skills, capable of developing robust processes to support scalable, repeatable, globally facing services. Strong advocate for quality service management, able to apply practical knowledge and experience of ITIL practices and disciplines, preferably with a formal ITIL qualification. Able to challenge effectively to solve problems or champion the necessary quality of service management. Proficient in financial management More ❯

and vendor relationships * Skilled in business process mapping, workflow automation and data modelling * Familiarity with enterprise integrations and APIs * Strong understanding of IT governance, compliance and security principles * Ideally ITIL certified with experience in ITIL change management * Experience in user enablement, training and digital adoption Central London - 4 days per week onsite initially, dropping to 3 once passed More ❯