Jobs 1 to 15 of 39

Computer Operator

Northampton, Northamptonshire -
Harvey Nash plc
This could well be the role for you. The Role. Harvey Nash Technology are seeking a Computer Operator to work with one of the biggest names in the UK. This is an excellent opportunity for one successful candidate to kick off their IT career as it covers many aspects and...
Salary: £18000 - £23000 per annum
Posted: 3 days ago

Network & Support Engineer

Derby -
Hays IT - Uk Posting account
This is an exciting opportunity to join a leading organisation's IT team. The key responsibilities for the Network & Support Engineer will be to provide 2nd line support and ensure that IT services achieve high levels of availability and reliability. You will effectively monitor, fix and support all server hardware,...
Salary: £20000.00 - £25000.00 per annum
Posted: 15 days ago

Service Desk Analyst

Derby -
Capita - ITIN
Seeking applicants from any customer service/service desk/call centre background with some IT experience/knowledge and who have worked with SLA's... Responsibilities include: Respond to incoming requests, via a variety of media, against thresholds in line with the contracted service levels; Information at call receipt using agreed scripts...
Salary: £16000.00 per annum + bonus
Posted: 9 days ago

Service Desk Administrator

Nottingham, Nottinghamshire -
TDX Group
IT Service Delivery Manager. Purpose of role To work within the IT Service Management team and assist in all the day to day processes of logging, updating, monitoring and reporting all Incidents and service requests received from both internal and external clients and ensuring that they are routed to the...
Salary: Competitive + pension & healthcare
Posted: 9 days ago

Trainee Service Desk Analyst

Nottinghamshire -
Capita - ITIN
Responsibilities include: *Respond to incoming requests, via a variety of media, against thresholds in line with the contracted service levels; *Information at call receipt using agreed scripts and knowledge management information. Ensure verification of customer details and availability for callback; *Logging of all incidents in the appropriate call logging software,...
Rate: £12000.00 - £13000.00 per annum
Posted: 3 days ago

Trainee Service Desk Analyst

Derby -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) *Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times *To contribute to overall achievements of required Service Level by maintaining agreed personal targets. Assist in ensuring...
Salary: £13000.00 per annum
Posted: 24 days ago

Service Desk Analyst

Derbyshire -
Gerrard White
They will handle technical Incidents and Service requests, and where appropriate, provide an interface for other activities such as Change, Problem, Configuration, Release, Service Level and Service Continuity Management, and to provide a high standard of customer services & satisfaction at all times... - Review Incidents and service requests with customers and...
Salary: £16000 - £20000 per annum
Posted: 6 days ago

Test & Configuration Analyst - Active Directory - ITIL ,Agile

Northampton, Northamptonshire -
Emponics Ltd
Active Directory , ITIL , Agile .Client is based in Northampton but commutable from Bedford, Milton Keynes , Rugby and Coventry ... Knowledge or understanding of ITIL and Agile methodology would be highly advantageous. Good understanding of infrastructure including DNS, DHCP and. Active Directory. , Group Policy management and analysis Good understanding of Windows 7...
Salary: £30000 - £42000 per annum + bens
Posted: Yesterday

Service Delivery Manager

Loughborough -
Loughborough University
Are you an innovative IT Service Delivery Manager looking for a new challenge developing the service management capability across a large and complex environment?... As part of an on-going commitment to developing IT services, the University is now looking for an experienced IT Service Delivery Manager who working at...
Salary: £48,743 - 54,841 per year + excellent benefits
Posted: 25 days ago

Infrastructure Change Analyst

Leicester -
Hays IT - Uk Posting account
Process all changes and releases following the agreed processes and procedures; take ownership of changes, providing due diligence on presented plus manage change administration, procedural updates, implementation planning, KPI and weekly metric reporting, SOX and Audit compliance. Key Responsibilities: * Risk, Impact assessment and prioritisation of changes * Experience/understanding of multi...
Salary: £28000.00 - £32000.00 per annum + Bonus + Other benefits
Posted: 2 days ago

Service Manager - ITIL / Service Management

Leicester, Leicestershire -
4it Recruitment Ltd
The successful Service Manager will be ITIL Foundation v3 certified, and will come from a strong service management background, with proven experience of working in a fast paced, dynamic, multi-channel business... You will manage effective partner relationships with all stakeholders in line with the Service Management Stakeholder Engagement Plan,...
Salary: Up to £45,000 per annum plus car allowance and benefits
Posted: 3 days ago

Service Desk Analyst - Tier 2

Ruddington, Nottinghamshire -
Capita
Training and mentoring new starters... MCP/MCSE would be an advantage. Understanding of ITIL Disciplines. Basic Citrix Administration. Good understanding of MS Office Products... Working knowledge of REMEDY. Experience in LANDESK and or SCCM. Exchange 2003/2010. MCP/MCSE qualifications would be an advantage... Understanding of MS Active Directory User...
Posted: 2 days ago

IT Operations Manager

Nottingham, Nottinghamshire -
EasyWebRecruitment.com
This involves maintaining and developing our client’s IT infrastructure, ensuring continued compliance with ISO27001, continually reviewing and improving the security of their information services and overseeing the helpdesk for their users. The Role: Our client is looking for a driven and experienced IT Manager with exceptional technical knowledge to...
Salary: £40 – 45,000 plus benefits
Posted: 20 hours ago

Technical Service Desk Analyst

Ruddington, Nottinghamshire -
Capita
Training and mentoring new starters... * Problem solving and analytical skills * Ability to diffuse potentially confrontational situations and to remain calm and reasonable when dealing with difficult calls * Willingness to learn * Knowledge in IT * MS Office skills: Microsoft Word, excel and PowerPoint... * Ideally an understanding of ITIL disciplines and Remedy * Ideally...
Posted: Yesterday

Technical Service Desk Analyst

Nottinghamshire -
Capita - ITIN
Training and mentoring new starters... * Problem solving and analytical skills * Ability to diffuse potentially confrontational situations and to remain calm and reasonable when dealing with difficult calls * Willingness to learn * Knowledge in IT * MS Office skills: Microsoft word, excel and PowerPoint... * Ideally an understanding of ITIL disciplines and remedy * Ideally...
Salary: £16000.00 - £18000.00 per annum
Posted: 6 days ago