Jobs 1 to 15 of 18

Incident Analyst - Permanent - Telford - ITIL

The Incident Analyst will have the overall responsibility of executing appropriate incident management processes and procedures to ensure timely restoration of services in the event of service disruption or outages... - Provide guidance, advice and support to customers and resolver groups in respect of incident management activities. - Use trend analysis for...
Telford, Shropshire -
Lorien Resourcing
Salary: COMPETITIVE SALARY & BENEFITS
Posted: 5 days ago

IT Support Analyst

IT Support / 1st Line / 2nd Line / ITIL / Windows 7 / Active Directory / Exchange / Office 2010 / Permanent / Coventry / £25,000... *Expertise in Windows Desktop operating systems, PC and laptop architecture and network printing. *Understanding of ITIL methodologies (ideally Service Desk and Incident Management) *Experience of Windows 7, Office 2010, Active Directory and...
Coventry, West Midlands (County) -
Spring Technology
Salary: £20000.00 - £25000.00 per annum
Posted: 5 days ago

Senior Service Desk Analyst

That means you could be dealing with major incidents, SLA breaches and customer concerns for new and existing services... You’ve dealt with Microsoft Office applications, operating systems and Active Directory, becoming an expert in incident management... To join us, you must be ITIL v3 Foundation qualified, comfortable working with...
Birmingham, West Midlands (County) -
Met Police
Salary: £25,336 per annum plus £3,406 location allowance
Posted: 12 days ago

Service Desk Technician

For more than 20 years we have specialised in building complex data management and software products for well-known companies around the world... The role will require your sound communication, planning and IT skills to assist and advise key stakeholders and line management. The position also provides an opportunity to...
Stoke-On-Trent, Staffordshire -
Synectics Solutions Limited
Salary: Competitive Package + Shift Allowance
Posted: 2 days ago

Problem Manager

Are you an experienced... seeking a new exciting opportunity? If so I would like to hear from you! My client is a leading. FTSE 250. looking for a Solid... to manage IT issues across. infrastructure. and. applications. as they arise. You will have working experience of the. ITIL framework. and...
West Bromwich, West Midlands (County) -
Experis Ltd
Salary: £25000.00 - £30000.00 per annum + Benefits
Posted: 2 days ago

Application Support

Understanding of ITIL and Project Management methodologies.. - Knowledge of supporting applications (eg Microsoft Office & Oracle). - Good analytical skills. - To support and maintain IT Business Systems - To deliver application and mobile device support services to the business within SLA's and in the most efficient/cost effective method... - Assist in the...
Warwickshire -
Hays Specialist Recruitment Ltd
Salary: £24000.00 per annum
Posted: 22 days ago

Skybox Administrator

5+ years working experience in Information Security field... Experience with system administration skill set in both Unix and Windows technologies with Integration of devises such as windows, Unix, linux IDS etc... Perform periodic performance reporting to support capacity planning... Root Cause analysis for P1 and P2 severity incidents... Process Knowledge:...
Warwick -
Wipro
Posted: 5 days ago

RSA DLP Administrator

5+ years working experience in Information Security field... Experience with system administration skill set in both Unix and Windows technologies with Integration of devises such as windows, Unix, linux IDS etc... Perform periodic performance reporting to support capacity planning... Root Cause analysis for P1 and P2 severity incidents... Process Knowledge:...
Warwick -
Wipro
Posted: 5 days ago

IT Service Manager

Responsible for Major Incident and Change Management for the Group, all VIP support and escalations... *Work with third party suppliers to ensure service delivery and call quality standards are improved... *ITIL qualifications and a passion for customer service... *Good coaching and people management skills. This role requires you to work...
Birmingham, West Midlands (County) -
Spring Technology
Salary: £40000.00 - £45000.00 per annum
Posted: 2 days ago

2nd Line Support Engineer

An opportunity has arisen with a global business based in the West Midlands which specialises in providing services and solutions to an international customer base. As part of the IT strategy they have invested significantly into the technical services function to ensure that they expand across world leading software tools...
West Midlands -
Robert Walters UK
Salary: £24000 - £28000 per annum
Posted: 20 days ago

Service Desk Manager - Birmingham /Global Operation

As part of your role as the IT Service Desk Manager you will manage the provision of the group IT Service Desk from people to change and incident management. As the IT Service Desk Manager you will be the figurehead for continuous improvement in service for this function of IT;...
Birmingham, West Midlands (County) -
Venturi
Salary: £40000 - £45000 per annum + Bonus + Benefits
Posted: 2 days ago

Arcsight Administrator

3+ years working with SIEM technology preferably on ArcSight SIEM. Experience with system administration skill set in both Unix and Windows technologies with Integration of devises such as windows, Unix, linux IDS etc... Installation, implementation, troubleshooting of ArcSight SIEM components... Developed, performance tested, and deployed advanced ArcSight ESM content. Installed,...
Warwick -
Wipro
Posted: 5 days ago

Application Analyst

You’ll also have experience of maintaining Middleware, Apache, IIS, SQL 2008/2013, Active Directory, ASP and .NET... Your knowledge should cover incident management, firewalls and the Application lifecycle. You should also have used query writing, power shell, java, JavaScript, HTML and SQL for reporting and integration... A firm grasp...
Birmingham, West Midlands (County) -
Met Police
Salary: £29,990 per annum plus £3,406 location allowance
Posted: 12 days ago

Security Operations (CISSP, PCI, ISO 27000, ITIL)

Currently they are recruiting for a Security Operations (CISSP, PCI, ISO 27000, ITIL) to join a new team within their Birmingham operations centre... The Successful Security Operations (CISSP, PCI, ISO 27000,ITIL) will have the following responsibilities: Work with the Cyber Project team to establish the service design, operational procedures,...
Birmingham, West Midlands (County) -
ANSON MCCADE
Salary: £60,000 - £70,000
Posted: 6 days ago

IT Services Manager / Service Desk Manager

As part of your role as the IT Services Manager / Service Desk Manager you will manage the provision of the group IT Services operation people to change and incident management... * ITIL Qualification / Terminologies... * Change Management / Incident management... * Line Management / Leadership experience. * Excellent stakeholder management skills as well as experience of...
Birmingham, West Midlands (County) -
Venturi
Salary: £40000 - £45000 per annum + Bonus + Benefits
Posted: 5 hours ago