Jobs 1 to 15 of 19

Incident Management Analyst

Birmingham, West Midlands (County) -
Millshill Recruitment Ltd
Managed Services, Service Desk, Remedy, Service Now, Footprints, ManageEngine. My client are a leading IT Services Company with a very fast growing Managed Services division. Due to growth in this team they are looking for a proven Managed Services Incident Management Analyst... This is a great opportunity to join an...
Salary: From £25,000 to £30,000 per annum
Posted: 5 days ago

Support Desk Manager/Windows Sutton Coldfield £35-40k

Sutton Coldfield, West Midlands (County) -
Greywood Associates Limited
This is not a hands-on technical role but experience working within a Windows environment is beneficial... * Ensure the efficient provisioning of IT Service Desk and Change Management Processes... * Develop the ITIL processes. * Incident management and resolution... * ITIL Certified... Windows O/S, Active Directory, Group Policy, Exchange, Servers & Networking. * Project &...
Salary: £35000 - £40000 per annum + Benefits
Posted: 4 days ago

Service Desk Team Leader

Warwickshire -
Computer Futures
I am looking for a Service Desk Team Leader for a 3 month contract in Warwickshire. As an experienced supervisor you will lead the team of Service Desk Analysts, with a good understanding of service management processes such as ITIL. Experience of Incident Management processes are essential.
Rate: competitive
Posted: 18 days ago

Major Incident Manager

Birmingham, West Midlands (County) -
SCC
Specialist Computer Centres - SCC, is Europe’s largest independently owned IT services group. We have been established for over 38 years, have over 5,000 employees within Europe and a turnover in excess of £2.75 billion. We deliver innovative, business critical and cost reducing IT solutions to both private...
Salary: Excellent salary plus Car
Posted: 10 days ago

Major Incident Manager - ITIL, SLA, Service Desk

Birmingham, West Midlands (County) -
Oscar Associates (UK) Ltd
Major Incident Manager - Urgent - Incident, Management, ITIL, SLA, Service Desk - Solihull, Redditch, Coventry, Walsall, Wolverhampton, Birmingham, West Midlands - £40,000 - £45,000 + Benefits. I have a fantastic opportunity for a Incident, Management, ITIL, SLA, Service Desk, Major Incident Manager. The main responsibilities for the Incident, Management, ITIL, SLA, Service Desk,...
Salary: £40000 - £45000 per annum + Benefits
Posted: 3 days ago

Technical Services Manager - Strong Incident Management required

West Midlands (County) -
Aximis (West) Limited
Key words: Technical Services Manager, Incident Management, Infrastructure, ITIL, Data Centre, storage, networks, virtualisation... Skills & Experience: Excellent all round IT knowledge preferably with a specialist skill set in One complete technology area ( ie networking, storage , Virtualization, application, Microsoft etc ) A good all round understanding of multiple technologies and the elements...
Salary: Up to £70K + Car + Excellent Benefits
Posted: 11 hours ago

Incident Manager

Atherstone, Warwickshire -
TNT Global IT
To support this transition, and to manage the providers going forwards, TNT are searching for a Shift Based Incident Manager to work within the Incident Management function and team... Acts as primary Incident Management contact point between Organisation and Service Provider teams... Monitor incidents status, ensuring that SLA targets are...
Salary: Competitive Salary + Benefits
Posted: 13 days ago

Storage Specialist - Birmingham - £50,000

West Midlands -
Ashdown IT
Server Engineer (EMC, SAN, Cisco) - Birmingham - £50,000... To be considered you must be well versed with the implementation and maintenance of Backup and Storage Solutions and you require demonstrable experience of working with all or most of the following: Cisco, EMC, SAN, BC, DR and IBM V7000... This role...
Salary: £40000 - £50000 per annum
Posted: 3 days ago

Service Delivery Roles - IS Service Delivery

Warwickshire -
Proprius Recruitment
Customer Service / Incident Management / Service Request Management /Lead 1 st and 2 nd Line Support/ IS Service Delivery /Operational and Portfolio Management / Supplier and Stakeholder Management /Service Continuity / Budget & Financial Authority/ Business Service andValue/ Risk Assessment / Quality Application Services / IS Services / Lead Teams / Incident Response / IT Service Continuity /Stakeholder Management /...
Salary: From £40,000 to £80,000 per annum
Posted: 5 days ago

Messaging Analyst / PM

Birmingham -
Lawrence Harvey
My client is looking for Messaging Analyst with Project Managing experience in previous roles as well as experience in working in an operations team. Key Requirements: *Experience in vendor SLA management. *Previous experience in change management (internal / external) *Process management experience. *Knowledge of change management oversight. Key Responsibilities: *New product...
Rate: £350.00 per day
Posted: 24 days ago

Head of Services - Customer Support

Warwickshire -
Proprius Recruitment
Customer Support /Customer Service / Incident Management / Service Request Management / Lead 1 st and 2 nd Line Support Our client suppliesenergy for millions of homes and businesses across the UK... Inreturn you will have the opportunity to work with a forward thinking employer,committed to rewarding their employees competitively, operating at...
Salary: Up to £75,000 per annum
Posted: 5 days ago

Service Desk Team Lead

Birmingham, West Midlands (County) -
Nigel Frank International Ltd
Problem & Change Management... -Microsoft Windows Operating Systems Inc... -Win Server 2008/2012R2... VMware, MS Hyper-V) -Enterprise Storage (e.g. Netapp, Dell EqualLogic) -Microsoft Exchange... Keywords: Infrastructure / 3rd line support / Citrix / VMware / Hyper V /Exchange Server / AD / Active Directory / Microsoft / Engineer / MS Server 2008, 2012 / / DNS / DHCP / TCP/IP / IT /...
Salary: £35000 - £40000 per annum + Package
Posted: 6 days ago

3rd Line Support Engineer - £30-35k - VMware

Solihull, West Midlands (County) -
Senitor Associates
2)Virtualisation (VMWare, VSphere, Vcentre) 3)Good on Microsoft, preferably certified (Exchange 2003, 2007, 2010, 2013 and office 365) 4)Enterprise storage (e.g. Dell EqualLogic, NetApp, EMC) 5)Networking - Cisco. -Networking (LAN/WAN/VPN/Wireless) -Firewalls (e.g. Juniper, Threat Management Gateway) 6)Citrix, XenApp 6.5, xendesktop 5...
Salary: £25000 - £35000 per annum + Great Benefits
Posted: 5 days ago

Global IS Duty Manager - IS Services / Lead Teams / Incident Response

Warwickshire -
Proprius Recruitment
IS Services / Lead Teams / Incident Response / IT Service Continuity / Stakeholder Management... They are currently looking to recruit a number of experienced Duty Managers to lead and develop business critical areas of their Service Delivery function... Storm events, particularly in the US, major Business Continuity invocations etc... - Ensure that security implications...
Salary: Up to £60,000 per annum
Posted: 5 days ago

Mainframe Operator/ UNIX/WINTEL

Warwick, Warwickshire -
Global Technology Solutions Ltd
Main Accountabilities of this Mainframe Operator /UNIX / WINTEL role: *?... *Incident management and resolution... *Mainframe, UNIX and WINTEL batch scheduling. *Application release management. *Quality assurance and approval. *JCL inspection and standardisation... *Maintaining HP Openview definitions... *Mainframe, Unix and Windows Console Operations... *IBM/Lotus Notes Skills. *JCL... *ISPF/TSO/SPOOL/SDSF... *Unix...
Salary: £33000 per annum + including shift allowance
Posted: 6 days ago