6 of 6 Problem Management Jobs in Scotland

/ML & Data Platforms area, you will serve as a technical leader at the intersection of software engineering and reliability engineering — owning the incident management lifecycle, defining reliability standards, and partnering across Engineering, Product, Infrastructure, and Security to deliver durable operational improvements. You will bring structure to complexity, clarity … directly strengthen the firm's ability to detect, respond to, and prevent production issues at scale. Job Responsibilities Own and continuously improve the incident management lifecycle, including triage, escalation, stakeholder communications, and recovery, ensuring consistent execution and measurable improvement over time. Serve as Incident Commander for major incidents, coaching ...

vital member of the SAS Cloud team within the Cloud and Information Services (CIS) division, you will contribute to the management and delivery of hosted and remotely managed SAS application environments. Your role will involve close collaboration with customers, analysts, developers, and implementation teams to ensure the delivery … urgent tasks, configure and debug mid‐tier software, manage container‐based applications, and develop tools for SAS and third‐party software. Apply IT Service Management best practices for change, incident, and problem management, while creating and maintaining service documentation including runbooks, knowledge base articles, and wiki content. ...

with product, delivery and architecture colleagues to ensure platform services meet user and business needs. Support live service operations, including incident response, troubleshooting and problem management. Share knowledge and provide coaching and mentoring across the engineering community. Contribute to improving security, resilience and compliance practices within the platform. Essential ...

with product, delivery and architecture colleagues to ensure platform services meet user and business needs. Support live service operations, including incident response, troubleshooting and problem management. Share knowledge and provide coaching and mentoring across the engineering community. Contribute to improving security, resilience and compliance practices within the platform. Essential ...

/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills … Senior SRE Squad Lead include: Experience leading, supporting and developing engineers, including line management or strong mentoring experience. Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders. Experience of working with cloud platforms such as AWS, Azure ...

while being pragmatic, scalable, and cost-effective.Leading a small internal team of functional and technical specialists, the role emphasises strong vendor and AMS partner management, prioritisation, flexibility, and hands-on leadership.You will work collaboratively with IT colleagues to ensure the platform meets enterprise standards for security, integration, resilience … partners to minimise disruption.Use data, dashboards, and reporting to improve decision making and demonstrate system value to HR and the business.Own incident and problem management for Workday, ensuring timely resolution, clear escalation and continuous improvement.Stakeholder Partnership & GovernancePartner closely with HR leadership, Finance, IT, and business leaders to translate ...