Problem Management Jobs in Scotland

Accurately categorising and logging these calls to enable pro active problem management... Participating in team meetings via SCRUM and CSI to constantly enhance the service offered... To be considered for this role, you will be able to demonstrate experience in the following: Extensive experience working in an ITIL driven environment...

A leading organisation in Aberdeen is looking for an experienced Service Desk Analyst to join their team. As Service Desk Analyst you will be responsible for: - Taking support calls and aiming to resolve greater than 85% of these at first contact - Accurately categorising and logging these calls to enable proactive...

Required Technical: * SAN Storage Solutions (EMC preferred). * Compute / Server solutions (Cisco UCS & HP Proliant preferred) * VMWare 5 or above... * Networking technologies - LAN (Cisco Catalyst switches preferred) Advantageous but not essential Technical: * Citrix XenServer 6 and above. * Load Balancing (F5 Big IP LTM / GTM preferred) * Networking technologies- WAN / WLAN (Cisco preferred) *...

A top Client of FPSG's in. Central Scotland. is looking to recruit... with a sound expertise level focussing on either. Finance. or. Oracle HR / Payroll (R12) . We are currently short-listing applications for... interested in progressing their career with a forward-thinking organisation where you will be valued for...

Support Engineered systems: Exadata, Exalogic and Supercluster technologies... Perform analysis and troubleshooting of queries using RDBMS toolsets; provide performance improvement recommendations... Oracle certifications are a plus... UNIX administrative experience, Solaris 8 through current (Oracle Enterprise Linux, Red Hat linux, HP-UX, AIX a plus) is desirable. Oracle Enterprise Linux support...