9 of 9 Problem Management Jobs in Scotland

Service Owner - Roadmaps - Planning - Risk Management - Government - SC Clearance - 12 month contract I have an immediate opportunity for an experienced Service Owner with background supporting public sector/government clients. You will be joining a busy programme and work closely with product, delivery, operations and design colleagues to refine … performance, approve roadmap changes, prioritise improvements and coordinate readiness for live service. Track incidents and problems affecting your service, working with the Incident and Problem Management team to understand impact, drive resolution and feed learning into service improvements. Work with Service Designers to refine service blueprints, processes, support ...

adoption across clouds. Ensure service health scorecards and executive reporting are produced consistently with clear trends, drivers, actions, and outcomes. Drive incident and problem management execution rigor to reduce severity, frequency, and recurrence (action quality, verification, and closure). Deliver systemic remediation outcomes by translating incident/ticket … accountability for outcomes. R equired qualifications, capabilities, and skills Equivalent expertise in product delivery or a relevant domain area Demonstrated ability to execute operational management and change readiness activities Strong understanding of delivery and a proven track record of implementing continuous improvement processes Experience in product or platform-wide ...

agile delivery operations throughout the product lifecycle. Able to plan and engage with the appropriate stakeholders at a particular stage in the project. Operational management: keeps abreast of industry best practice and cascades ways of working. Knows how to make operations efficient. Is the escalation point for major operational … issues and works closely with incident and problem management and the leaders of operational delivery teams in DDaT. Supplier and relationship management: able to build strong relationships with business stakeholders and to manage and oversee suppliers and managed service providers, holding them to account for performance ...

/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills … Senior SRE Squad Lead include: Experience leading, supporting and developing engineers, including line management or strong mentoring experience. Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders. Experience of working with cloud platforms such as AWS, Azure ...

/CD pipelines to enable safe, frequent and low-risk delivery of changes. Oversee live service reliability, supporting teams through incident and problem management while encouraging a learning-focused, blameless culture. Ensure security, resilience and compliance considerations are understood and embedded into engineering practices. Essential skills … Senior SRE Squad Lead include: Experience leading, supporting and developing engineers, including line management or strong mentoring experience. Strong communication skills, with the ability to explain technical concepts clearly and build effective relationships with a range of stakeholders. Experience of working with cloud platforms such as AWS, Azure ...

Global Technology team, you will be a key contributor on the infrastructure side of the team, supporting the cloud infrastructure that underpins Portfolio Management capabilities for the Fixed Income business. You will help build, manage, and support the AWS infrastructure for various portfolio management services — including what … reliable, scalable, and production-ready. You will be part of a cross-functional team of engineers and product owners building the Spectrum Portfolio Management Fixed Income product, working primarily on a large, Terraform-driven estate on AWS, with the opportunity to grow into server-side development in Java (Spring ...

will continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise. Job responsibilities Apply technical expertise and problem-solving methodologies to projects of moderate scope Drive a workstream or project consisting of one or more infrastructure engineering technologies Work with other platforms … with working in a large distributed system across a range of technologies including compute, databases, messaging, observability, and telemetry Knowledge of incident, change, and problem management processes and the controls that govern them Understanding of data-driven decision making and a drive to continue developing technical and cross ...

infrastructure. The role combines software development, storage engineering and infrastructure automation, with responsibility for developing tools covering storage provisioning, monitoring, alerting, auditing, inventory, capacity management and preventive maintenance. What you'll do: Design and develop highly available and scalable applications supporting enterprise storage infrastructure. Build automation solutions covering storage … provisioning, monitoring, alerting, auditing and inventory management. Develop internal applications and tooling that integrate with enterprise storage platforms. Design tools supporting problem management, preventative maintenance and capacity management. Work with third-party vendors to architect and integrate storage technologies and solutions. Support storage virtualisation, software-defined storage ...

based data applications, collaborate with business and technology stakeholders, and ensure high-quality, scalable, and secure data solutions that support financial operations, reporting, risk management, and regulatory compliance. Hybrid working: The places that you work from day to day will vary according to your role, your needs, and those … platforms Designs, builds and optimises T-SQL code (stored procedures, functions, views) and data models to produce trusted security/risk reporting and records-management-aligned datasets Engineers resilient batch and near-real-time data processing, with strong data profiling, root-cause analysis and incident/problem management. ...