4 of 4 Problem Management Jobs in Scotland

enhancing scripts to automate routine tasks and improve efficiency Contributing to resilient infrastructure design, including clustering and high-availability solutions Following established IT service management practices (incident, change, and problem management) Partnering with internal teams to deliver upgrades, enhancements, and infrastructure projects What We’re Looking ...

Support and manage security controls across Azure Active Directory and Microsoft 365 • Provide clear recommendations on security risks and remediation activities • Support incident response, problem management and change processes • Maintain and optimise cloud security tooling and platforms • Lead post-incident reviews and drive continuous improvement • Support mentoring ...

Inside IR35 Role Overview We are seeking an experienced IAM Support Engineer (L2-L3) to provide advanced operational support for enterprise Identity and Access Management services across cloud, hybrid, and on-premise environments. The role focuses on incident resolution, complex request fulfilment, monitoring, reporting, and service improvement to ensure … RBAC, PAM, and PKI. * Troubleshoot identity synchronisation, authentication failures, MFA issues, and certificate-based access problems. * Perform root cause analysis and contribute to problem management and continual service improvement. * Monitor IAM services, integrations, and connectors to maintain availability and performance. * Respond to alerts from security monitoring tools ...

last 5 years continuously. Does not hold Dual Nationality Does not need a Visa/Sponsorship Job Description The High Priority Incident Management process aims to ensure fast restoration of all contractually agreed high priority Incidents 24/7 365 days a year through a combination … shifts with possible temporary out of hours oncall (Standby). The service provides effective communication and coordination between the DXC technical teams, DXC Delivery Management and Customer Management. The primary focus of the High Priority Incident Manager is to drive restoration of high priority Incidents that have a direct ...