Service Level Agreement (SLA) Jobs in Surrey
Jobs 1 to 11 of 11
Epsom, Surrey -
Key skills:- 1st Line, First Line, 1st Line Support, Windows, Operating Systems, Windows OS, Windows XP, Windows 7, Windows 8, AD, Active Directory, Exchange, Exchange Server, MS Office Support, MS Office, Microsoft Office, Customer Service, SLA, Service Level Agreement, KPI, Key Performance Index, Ticketing, Remedy, communication... Strong command of Windows...
Rate: £100 - £120 per dayPosted: 3 hours ago
My client, a software services company, is looking to hire a System Administrator with experience in providing 1st to 3rd line Support to 500+ users, with very good networking experience (TCP/IP, LAN/WAN) and a very good understanding of all IT... ITIL Certified. Experience working under strict OLA's...
Salary: £30000 - £45000 per annumPosted: 4 days ago
Staines, Middlesex -
My client a market leading managed service provider are looking for a Service Operations Manager to join their established support function. The division supports business critical applications for a number of Blue chip organisations... Any experience of working in a customer focused operational support environment (i.e. managed service) would...
Salary: £65000 - £75000 per annum + BenefitsPosted: 11 hours ago
Guildford, Surrey -
Assist the CSD to achieve the operational Level Agreement with Service Delivery in order to consistently hit the service level agreement to the customer... - Continuously developing professional skills through personal development programmes and coaching... Skills, Knowledge & Experience; - Three years of success in an IT Client Management / IT Service Delivery role,...
Salary: From £45,000 to £55,000 per annum Plus Car + BonusPosted: 21 days ago
Leatherhead, Surrey -
Ensure that the escalation process is adhered to in order to swiftly alert service and line management of any critical issues that might damage CGI's reputation with the client... - Understand SLA and KPI targets are met, understood and any issues that may cause failures of these are prevented where...
Salary: £22000 - £26000 per annum + benefitsPosted: 3 days ago
Redhill, Surrey -
Ideally you will have 2 to 3 years of experience supporting or developing for bespoke applications based on the Microsoft .NET Framework (C#, ASP.NET, MS SQL Server) Advanced skill in configuring and supporting software applications... Experience with ticketing systems, preferably SharePoint based, Good SQL knowledge with experience of writing...
Salary: Pension, Healthcare, Pension, life coverPosted: 4 days ago
Capita - ITIN
Configure and troubleshoot faults on our Switches, routers, Dslams and modems (Cisco, Alcatel, Adtran, Actelis, HP, Extreme, Zhone) Log and manage circuit faults (ADSL, SDSL, Ethernet, NGA, MPF, SMPF) on our third party suppliers systems... Actively monitor the networks using our network monitoring system Solarwinds. Provide support on the additional...
Salary: £20000 - £27000 per annumPosted: 10 days ago
Guildford, Surrey -
Skills & Experience:- - Command line experience of large UNIX/Linux based environments. - Ability to write support scripts from scratch or modify existing scripts (Shell, Perl, Python). - Experience of working with large database environments (either Oracle or MySQL)... - Experience in using ITSM tools (i.e. Remedy or equivalent). - Familiar with working in...
Salary: From £25,000 to £35,000 per annum + bonus + benefitsPosted: 4 days ago
Capita - ITPS
This position is an excellent opportunity to be part of a newly formed Web services team, with the opportunity to be trained in AWS and Sitcore and if interested the opportunity to get involved in some development... Monitoring of services ensuring SLA's are tight. Ensuring incidents and problems that...
Salary: £38000 - £45000 per annum + BensPosted: 7 days ago
Austin Fraser Limited
Log incoming faults on our system (BMC SDE Call Management Software), carry out initial diagnostics and look to resolve 95+% of all faults and requests. - Work within strict SLA's to provide our customers with a timely resolution... - Ensure that the customer is kept informed of the progress of the...
Salary: £20000 - £30000 per annum + Excellent BenefitsPosted: 14 days ago
Guildford, Surrey -
Evolution Recruitment Solutions
Posted: 5 days ago