Service Level Agreement (SLA) Jobs in Surrey

This is a key role working for an award-winning and growth oriented client. The ideal candidate will have strong experience in Managed Services and be looking for an opportunity that will progress quickly. Ideal candidates will have a strong background in an Enterprise environment with the following background: *A...

We are urgently looking for a Service Delivery Manager to ensure that we deliver the highest quality of service to our customers by exceeding SLA targets and creating and managing Service Improvement plans... You will be an experienced on providing Service Delivery Management to administer, manage and maintain their customer...

The nature of the role will be to assist the 2nd and 3rd line support team with problem solving and achieving SLA's... My client is a heavy user of Microsoft so therefore Microsoft qualifications are a desirable. The ideal 1st Line Support Analyst will be experienced in 1st Line...

The nature of the role will be to assist the 2nd and 3rd line support team with problem solving and achieving SLA's... My client is a heavy user of Microsoft so therefore Microsoft qualifications are a desirable. The ideal 1st Line Support Analyst will be experienced in 1st Line...

Configure and troubleshoot faults on Switches, routers, Dslams and modems (Cisco, Alcatel, Actelis, HP, Extreme, Zhone) ?... Actively monitor the networks using network monitoring system Solarwinds. Provide support on the additional services we offer our customers - Anti-virus (Sophos), Email (MS Exchange Server), User accounts (Active Directory), Web filtering, SIP, Inter-...

Previous industry experience in database design and administration, is able to demonstrate a high level of exposure and competency around: => T-SQL, Microsoft SQL Server 2000, 2008 R2 and 2012. => Windows 2003 x64 and Windows 2008 R2 x64. => Microsoft SQL Server, Transact-SQL (T-SQL), Installation, Performance Tuning, SLA Development,...

upon Thames for a permanent role paying £20-25k. You will mainly be office based but may need to attend a client site on a rare occasion, therefore own transport is required. You will predominantly be providing support over the phone / email and will need good. working knowledge of some...

An exciting opportunity has arisen for a talented and experienced Salesforce Specialist, with exceptional communication skills, to join a highly regarded and hugely successful organisation. Working in a large enterprise, multi-site environment (200 locations across the UK), you will be responsible for the maintenance and smooth running of Salesforce...

Has overall responsibility for the desktop and support environment, ensuring support is delivered uniformly to the Wates group, in accordance to agreed SLA's... Coaching, evaluation and performance management skills. Ability to manage multiple projects, SLA related calls & task simultaneously. Knowledge of multiple computer software applications - Microsoft, Adobe, Autodesk. Desktop...