Jobs 1 to 15 of 20

1st Line Support Analyst - Windows Server / Microsoft Office

Brackley, Northamptonshire -
Searchability.co.uk
The technical skill set required for this position is; Windows Server up to version 2012, Customer service experience and exposure to Salesforce would be advantageous... Windows Server / Microsoft Office /Customer Service 1 Years experience in IT Support Great attitude and hunger to succeed... Exposure to Salesforce Understanding of SLA and...
Posted: 3 days ago

1st Line Support Analyst - Windows Server / Microsoft Office

Brackley, Northamptonshire -
Searchability
Windows Server / Windows Server / Microsoft Office / Customer Service... The technical skill set required for this position is; Windows Server up to version 2012, Customer service experience and exposure to Salesforce would be advantageous... Exposure to Salesforce. Understanding of SLA and escalation procedures... Also feel free to follow me on Twitter.....
Salary: £18500 per annum
Posted: 3 days ago

Head of Support (End User)

Nottingham -
Hays IT - Uk Posting account
Budgeting and financial tracking are a key part of this role as is people management and resource scheduling... * Mentoring your team by encouraging self-learning and passing on best practice working methods... * Investigate and report end user satisfaction issues Essential skills/experience: To qualify for this outstanding opportunity, you will...
Salary: £45000.00 - £50000.00 per annum + benefits
Posted: 24 days ago

Service Desk Analyst - Leicestershire

Leicestershire -
Thebes IT
Role: Service Desk/ Help Desk Analyst - Banking - Leicestershire. Essential Skills: Min 3 Year + IT Customer Services Support role. MS Office 2007 experience - primarily Word and Outlook. Windows XP. Office 2003 & 2007. Active Directory. Excellent communication skills. 1st time fix rate of above 70% Working within a pressured environment. VDI support...
Posted: 5 days ago

Service Delivery Manager

Nottingham -
Capita - ITIN
Capita, FTSE 100 and Leading Business Process Outsourcer, is seeking a Service Delivery Manager to join their team in Nottingham to be responsible for the management of their IT infrastructure and resources required to plan for, develop, deliver and support their services and products to meet the needs of their...
Salary: Competitive
Posted: 5 days ago

Customer Service Analyst

Stamford, Lincolnshire -
TheSmartList
Checking data consistency through SQL query... Support Product Testing and QA (Quality Assurance) activities... Support the Customer Service Manager in the delivery of the Customer SLA Review... problem solving skills who has existing experience and knowledge of MS Server, Linux, anti-virus. products, backup exec, firewalls and network trouble-shooting.
Posted: 10 days ago

1st/2nd Line Application Support - £16-20k - Mansfield

Mansfield, Nottinghamshire -
Senitor Associates
Graduate 1st/2nd IT Support - £16-20k - SQL / Application Support... - SQL. - Basic AIX, Unix. - Knowledge of ITIL. - Experience working to SLA's... Keywords: Support Admin, Support Administrator, IT Support, Support Desk, London, Central London, Helpdesk Support, XML, JavaScript, Windows, JSON, XML, Syntax, NoSQL, SQL, UNIX HTTP, Support, Technical Support, MacOSX,...
Salary: £14000 - £20000 per annum + Company Bonus
Posted: 4 days ago

Wintel System Administrator, Nottingham

Nottingham, Nottinghamshire -
Harvey Nash plc
Nottingham. Permanent. Who are we looking for? -An experienced and competent System Administrator to support the Windows environment. -Proven experience of the administration of Wintel servers. -MS qualifications ideally. What will you be doing? -Proactively monitor and support the IT infrastructure and ensure the highest performance against agreed SLA's. -...
Salary: £35000 - £50000 per annum
Posted: 3 days ago

Service Desk Manager

Nottingham -
Experian
Reporting into the Head of Technology Service & Operations, they will ensure that all process' and procedures are adhered to, and leading, motivating the IT Service Desk through KPI and SLA monitoring, to deliver excellent IT Service to Experian Consumer Services (ECS)... Responsible for managing the end to end ECS IT...
Posted: 4 days ago

Graduate 1st/2nd IT Support - £16-20k - Mansfield

Mansfield, Nottinghamshire -
Senitor Associates
SQL. - Basic AIX, Unix. - Knowledge of ITIL. - Experience working to SLA's... Keywords: Support Admin, Support Administrator, IT Support, Support Desk, London, Central London, Helpdesk Support, XML, JavaScript, Windows, JSON, XML, Syntax, NoSQL, SQL, UNIX HTTP, Support, Technical Support, MacOSX, Support, Application Support, Applications, Software Support. For more information about...
Salary: £14000 - £20000 per annum + Company Bonus
Posted: 4 days ago

Managed Services & Infrastructure Manager

Chesterfield -
Hays IT - Uk Posting account
RESPONSIBILITIES Ensure the maximum availability of customers' solutions on the Microsoft Azure platform... Advise the business and its customers on Microsoft Azure requirements and connectivity... Ensure investigation and proposed resolutions to customers infrastructure issues for their software solution, managed service or Microsoft Azure solution... Provide internal and external SLA and...
Salary: £40000.00 - £50000.00 per annum
Posted: 24 days ago

DBA / Data Analyst

Nottingham -
Experian
As an Application Database Administrator you will be responsible for the support and service availability of Experian's range of DB2 bureau databases and associated batch suites. You will report into the Database Operations Manager, with a responsibility to ensure agreed customer Service Level Agreements (SLA's) are delivered, quality...
Salary: £Competitive + Bonus
Posted: 12 days ago

2nd Line Analyst- Network

Nottingham, Nottinghamshire -
ComputaCenter
Core skill: Networking (CCNA - mandatory) Additional skills (beneficial): Wintel, Servers, Patching and deployment. Technical 80% Call and incident Management... Adhere to customer and Computacenter Security Policies... Assist with SLA reporting... Must be able to undertake SC clearance... A broad technical knowledge of Cisco Technologies, Juniper (LAN/WAN) and a good...
Salary: Comprehensive and flexible benefits
Posted: 2 days ago

Service Desk Manager - ITIL Derby - Global Software House 45K

Derby, Derbyshire -
Ascent People Ltd
Service Desk Manager, Helpdesk Manager, Customer Support Manager, ITIL, SLA/KPI, Customer Service, CRM, Salesforce, Incident Management, Line-management - Derby 45K + Bens. Do you have excellent service desk management experience?... Managing a busy ITIL service desk environment you will be looking after a team of 20 analysts supporting at 1st...
Salary: £35000 - £45000 per annum + Pension, Health, 25 days
Posted: 2 days ago

Service Desk Team Leader

Northampton, Northamptonshire -
Deerfoot IT Resources Ltd
An inquisitive and analytical mind who is service driven... * Knowledge of report writing packages such as Crystal Reports... * Qualified at ITIL foundation level or above. * Equivalent and preferably some professional qualification such as MCP or MOUS certification. * Extensive knowledge of Service Desk Management... * Qualified to HND/BSc level or above.....
Posted: 4 days ago