Jobs 1 to 15 of 16

Service Introduction Manager - ITIL

Nottingham, Nottinghamshire -
ReThink Recruitment
East Midlands- Service Delivery-Service Transition, Service introduction- 3rd party management - ITIL - Transition... You will have experience of defining processes based on ITIL frameworks and demonstrate a strong understanding of full lifecycle Service introduction delivery. This role will encompass the management of suppliers, and so strong 3rd party management skills...
Posted: 5 days ago

ITIL Service Desk Analyst

Derby, Derbyshire -
Inoapps Ltd
Inoapps, a global award winning Oracle Platinum Partner is looking to recruit ITIL Service Desk Analyst... This involves engaging with a diverse user base by phone and email, to ensure that the incidents, problems and changes are managed through to resolution in a professional manner following ITIL's best practices...
Salary: BOE
Posted: 5 days ago

Service Account Manager

Northampton, Northamptonshire -
NAK Consulting
Successful service delivery - SLA achievement, KPI achievement and exceptional customer satisfaction... - Experience of Service Transition - Foundation level understanding of Project Management - Creating and maintaining ITIL processes - Major Incident Management experience Qualifications... - ITIL Foundation v3 or above... - PRINCE 2 Foundation. - Any Microsoft Qualifications (including sales certifications) - Formal Sales/Relationship Training - Degree...
Salary: DOE + Bonus (10%) + Benefits
Posted: 4 days ago

Service Desk Analyst

Derby -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times... Training and mentoring new starters... Responsibilities: Respond to incoming requests, via a variety of media, against thresholds...
Rate: £15000.00 - £16000.00 per annum + shift
Posted: 22 days ago

IT Support Engineer

Chesterfield -
Hays IT - Uk Posting account
IT Support Engineer Chesterfield Up to £24,000 IT Support Engineer As an IT Support Engineer you will be responsible for managing incoming support requests and incidents and deliver internal IT support to a high standard. Your objective is to provide infrastructure support to internal staff and systems and continuing...
Salary: £20000.00 - £24000.00 per annum
Posted: 17 days ago

Trainee Service Desk Analyst

Nottinghamshire -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) *Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times *To contribute to overall achievements of required Service Level by maintaining agreed personal targets. Assist in ensuring...
Rate: £12000.00 - £13000.00 per annum
Posted: 3 days ago

Service Desk Analyst - Leicestershire

Leicestershire -
Thebes IT
Role: Service Desk/ Help Desk Analyst - Banking - Leicestershire. Essential Skills: Min 3 Year + IT Customer Services Support role. MS Office 2007 experience - primarily Word and Outlook. Windows XP. Office 2003 & 2007. Active Directory. Excellent communication skills. 1st time fix rate of above 70% Working within a pressured environment. VDI support...
Posted: 4 days ago

2nd Line Team Leader

Nottingham, Nottinghamshire -
Harvey Nash plc
My prestigious client based in Nottingham is looking to recruit a 2nd Line Team Leader on a permanent basis. The aim of this role is to manage and develop the existing service desk as it continues to grow. Key Responsibilities: *Day to day management of a team of 2nd Line...
Salary: £25000 - £30000 per annum
Posted: 4 days ago

Service Desk Team Leader

Northampton -
Deerfoot IT
An inquisitive and analytical mind who is service driven... * Knowledge of report writing packages such as Crystal Reports... * Qualified at ITIL foundation level or above. * Equivalent and preferably some professional qualification such as MCP or MOUS certification. * Extensive knowledge of Service Desk Management... * Qualified to HND/BSc level or above.....
Posted: 3 days ago

Mainframe Application Support Lead

Nottingham -
Experian
Experian the leading global information services company, providing data and analytical tools to clients around the world. Experian help organisations to manage credit risk, prevent fraud, target marketing offers and automate decision making... Reporting into the Service Operations Manager, you will be assisted by a dedicated team of Application Support...
Salary: £Competitive + Bonus
Posted: 25 days ago

Oracle ERP Functional/Business Analyst

Nottingham, Nottinghamshire -
TDX Group
Degree in Accounting, Computer Science, Information Systems, or equivalent work experience. - Demonstrable experience with Oracle’s e-Business Suite specifically Accounts Receivable, Accounts Payable, General Ledger and Cash Management Oracle's - Demonstrable experience at all stages of project lifecycle and SDLC - Understanding of Technical Architecture and Application Landscape for Oracle...
Salary: Competitive Salary, pension, private healthcare
Posted: 5 days ago

Oracle ERP Technical Analyst

Nottingham, Nottinghamshire -
TDX Group
As an Oracle ERP Technical Analyst, you will work with the users and functional team to coordinate efforts across business and development platforms... Role dimensions - Provide level 2 and 3 technical support for issues - Open, manage, and resolve Oracle SR's with Oracle Support - Ensure that issues are properly assigned,...
Salary: Competitive Salary, pension, private healthcare
Posted: 5 days ago

IT Field Engineer

Nottingham, Nottinghamshire -
SCC
The successful candidate will be attending customer sites to provide maintenance and warranty support of IT hardware and software products within the required Service Level Agreement (SLA). You will be an Experienced IT Support engineer with Hardware Break Fix and Software / Operating System - Desk side Support experience with a relevant...
Salary: From £18,000 to £25,000 per annum + Company Van
Posted: 24 days ago

Service Request Processing Analsyt

Leicestershire -
Thebes IT
Perform monitoring of relevant system queues dependent on acting functional role, taking action on all incidents/requests for customers within the agreed SLA... Ensure all operational functional/support roles and analytical tasks are processed in a timely, efficient and professional manner... Thebes work with a number of leading Vendors, Government,...
Posted: 4 days ago

Digital Transformation Architecture Consultant

Nottingham, Nottinghamshire -
Experis Ltd
To underpin this we need to ensure we have an appropriate technical architecture (applications & infrastructure) to support digital developments in the coming years, including the base supporting architecture of our core systems... case studies, market research etc) The consultant is to undertake to define the required architecture and produce a...
Rate: £600 - £700 per annum
Posted: 2 days ago