Jobs 1 to 15 of 16

Support Analyst

Brackley -
Applause IT Innovation
Brackley, Northamptonshire... This role will be a customer facing position whereby you will help support users make the best use of their software systems and escalate technical issues where necessary. What will I be doing… *Take incoming calls and emails from end users and log, investigate and resolve any related...
Salary: £18500 per annum + benefits!
Posted: 27 days ago

Service Desk Analyst

Nottinghamshire -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times... Training and mentoring new starters... So seeking applicants with the following experience and skills: * Any previous experience...
Salary: £16000 - £18000 per annum + Benefits
Posted: 12 days ago

Dynamics Support Analyst - 1st / 2nd line - Nottingham

Nottingham, Nottinghamshire -
Computer People
Key to this is providing 2nd line incident and problem management working Microsoft Dynamics CRM, Microsoft Windows Server, IIS, SQL Server and related technologies alongside the help and support to customers to ensure clear understanding and smooth running of the product on a daily basis... *Active Directory. *Active Directory Federation...
Salary: £30000 per annum + Benefits
Posted: 2 days ago

Service Desk Analyst

Nottinghamshire -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times... Training and mentoring new starters... Responsibilities include: Respond to incoming requests, via a variety of media, against...
Salary: £16000 - £18000 per annum + Benefits
Posted: 5 days ago

1st 2nd Line Service Desk Support (X2) - Northampton

Northamptonshire -
Circle Recruitment
Service Desk Support, 1st line support, 2nd line support, helpdesk support, ITIL... As a Service Desk Analyst, you shall provide first line support to internal staff whilst working within agreed SLA's... You shall ensure that all issues are logged on to the Service Management software, so that all tickets...
Rate: £150 - £160 per day
Posted: 3 days ago

Service Desk Team Leader

Nottingham, Nottinghamshire -
EMBS- People Transfer
They require a Team Leader required to run a busy Service Desk operation and a team of 15-20 people who support a variety of external client accounts across multiple SLA's... Able to provide higher level escalation and even support when necessary this role will see you involved in...
Salary: To £30,000 + Benefits
Posted: 2 days ago

Managed Services & Infrastructure Manager

Chesterfield -
Hays IT - Uk Posting account
RESPONSIBILITIES Ensure the maximum availability of customers' solutions on the Microsoft Azure platform... TYPICAL ACTIVITIES Diagnostic Advise the business and its customers on Microsoft Azure requirements and connectivity... Ensure investigation and proposed resolutions to customers infrastructure issues for their software solution, managed service or Microsoft Azure solution... Provide internal and...
Salary: Competitive
Posted: 19 days ago

Infrastructure Architect

Nottingham, Nottinghamshire -
Lewis Paige
Experience of Microsoft stack and technologies, pref with experience of Microsoft CRM Dynamics... Depth of experience in Microsoft technologies including relevant certifications... Excellent working knowledge of designing and managing enterprise-grade high availability solutions such as Windows failover clustering, Windows NLB, SQL Server mirroring / Always On Availability groups etc. Excellent...
Salary: £0.00 per annum
Posted: 3 days ago

IT Support Manager, up to £35K, Lincolnshire

Lincolnshire -
Experis Ltd
Checking data consistency through SQL query... Delivery of the Customer SLA Review report and presentation... Support the customer services operational process through the ticketing management based on ITIL methodologies. NHS, ePMA or EPR Customer Support knowledge and experience is desirable for this role... Strong working knowledge with MS Server, anti-...
Salary: £25000 - £30000 per annum + bens
Posted: 3 days ago

2nd Line Analyst- Network

Nottingham, Nottinghamshire -
ComputaCenter
Core skill: Networking (CCNA - mandatory) Additional skills (beneficial): Wintel, Servers, Patching and deployment. Technical 80% Call and incident Management... Adhere to customer and Computacenter Security Policies... Assist with SLA reporting... Must be able to undertake SC clearance... Must have a current CCNA qualification... A broad technical knowledge of Cisco Technologies,...
Salary: Competitive
Posted: 22 days ago

Support Analyst - Northampton - £23k - £28k + Benefits

Northamptonshire -
Deerfoot IT
An exciting opportunity has come up for a Support Analyst To provide first and second line IT support service through the Service Desk and through direct business contact via site support, delivering the highest level of support and coaching to end users ensuring the most cost effective use of the...
Salary: £23000 - £28000 per annum + Benefits
Posted: 13 days ago

Systems Engineer - Command Centre

Nottingham -
Experian
As part of your role you will make Job Control Language (JCL) changes via IBM software... Functional / Resource Management... Continuous Improvement / Innovation... o Unix Server OS. o VMWare. o IBM Mainframe technologies. Strong understanding of network topologies both physical and logical, including TCP/IP, networking protocols and firewall policy with...
Salary: Excellent benefits + Shift Allowance
Posted: 11 days ago

Service Desk Team Leader

Northampton, Northamptonshire -
Deerfoot IT Resources Ltd
An inquisitive and analytical mind who is service driven... * Knowledge of report writing packages such as Crystal Reports... * Qualified at ITIL foundation level or above. * Equivalent and preferably some professional qualification such as MCP or MOUS certification. * Extensive knowledge of Service Desk Management... * Qualified to HND/BSc level or above.....
Salary: £32000 - £35000 per annum
Posted: 5 days ago

2nd Line Support Analyst - Remote (24x7)

Nottingham, Nottinghamshire -
ComputaCenter
Key facts about Computacenter. Computacenter named RSA® Authentication Partner of the Year 2014. Computacenter receives Rising Star Award at F5 Agility EMEA Partner Conference 2014. Computacenter receives McAfee EMEA Partner of the Year Award at McAfee Partner Summit 2014. Computacenter Honoured with EMC Enterprise Select Partner of the Year Award...
Salary: Competitive
Posted: 6 days ago

IT Support Engineer - Nottingham

Nottingham, Nottinghamshire -
SCC
The successful candidate will be attending customer sites to provide maintenance and warranty support of IT hardware and software products within the required Service Level Agreement . A good all round knowledge of PC/Printer/Laptop repair as well as a relevant qualification e.g Comptia A+ and a full clean...
Salary: From £18,000 to £20,000 per annum Up to £20,000 plus van
Posted: 18 days ago