Jobs 1 to 15 of 18

Service Desk Support - 24/7 desk

East Midlands -
EMBS- People Transfer
The role will see you provide external client users with IT support as part of customer SLA's and all within an ITIL environment and offers a path towards other more in depth and technical infrastructure roles including accredited Microsoft and Apple training to achieve your Desktop certifications in the...
Salary: Up to £22,000
Posted: 6 days ago

Trainee Service Desk Analyst

Derby -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) *Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times *To contribute to overall achievements of required Service Level by maintaining agreed personal targets. Assist in ensuring...
Salary: £13000.00 per annum
Posted: 3 days ago

Desktop Support Analyst - Northampton

Northampton, Northamptonshire -
Circle Recruitment
Skills - Active directory, group policy, exchange, networking, MS office, ITIL, desktop support... We are looking for a 2nd Line Support Analyst, to provide IT Support across all internal users, working within an ITIL environment and adhering to SLA's... You shall have good attention to detail with time management and...
Salary: £28000 - £30000 per annum + benefits
Posted: 4 days ago

Service Desk Support Manager -Northampton

Northampton, Northamptonshire -
Circle Recruitment
IT Service Desk Support Manager, Service Delivery, ITIL, Service Desk Manager, Support Manager... You shall act as an escalation point for priority incidents, and work closely with the Service Delivery Analyst to produce accurate reporting and adherence to SLA's... *A track record in service delivery, ideally holding an ITIL...
Salary: £40000 - £50000 per annum + Benefits
Posted: 4 days ago

ORDER ADMINSTRATOR

East Midlands -
Vodafone
Order Administrator. We’re looking for the very best people to join us. People who share our passion, our pioneering spirit and hunger for innovation. If that sounds like you, this is your chance to take your career in telecommunications further. We are truly unique in our opportunity to change...
Posted: 6 days ago

2nd Line Application Support Analyst

Nottingham, Nottinghamshire -
TDX Group
Your role within this team will be to ensure that best practice service and support is delivered in line with agreed SLA’s to deliver high quality service/application support results to the organisation... Key objectives: Your core responsibilities will include: Providing technical expertise to support both internal and external...
Salary: Salary competitive + Bonus, Pension, Healthcare
Posted: 12 days ago

Service Desk Analyst - Tier 2

Nottingham -
Capita - ITIN
Training and mentoring new starters... MCP/MCSE would be an advantage. Understanding of ITIL Disciplines. Basic Citrix Administration. Good understanding of MS Office Products... Working knowledge of REMEDY. Experience in LANDESK and or SCCM. Exchange 2003/2010. MCP/MCSE qualifications would be an advantage... Understanding of MS Active Directory User...
Salary: £20000.00 per annum
Posted: 3 days ago

ICT Support Professional, Canon Business Services. Derby

Derbyshire -
Canon
We're accredited to ISO 9001 standard so documents and processes are vitally important, and you'll play a key role in making sure these are up-tp-date... - Manage scheduled back-up operations across all IT infrastructure to ensure service delivery... - Perform operational tasks according or exceeding agreed SLA'...
Salary: £21467 - £22660 per annum
Posted: 6 days ago

Support Engineer / Hosting / Datacentre / Windows / Linux

Nottingham, Nottinghamshire -
Redrock Consulting Ltd
My reputable client based in Nottingham is looking to hire aspiring Engineers during a period of sustained and extended growth. Some skills/experience are required in Linux/Unix/Windows or Datacentre/Hosting space. Responsibilities. Some of the responsibilities of this position are:- * Resolving customer issues via ticket/telephone and escalating...
Salary: £18000 - £25000 per annum + Excellent training
Posted: 4 days ago

Administration Coordinator

Hinckley -
Capita - ITIN
Working to meet the SLA's, reflecting the correct and relevant policy, process and procedures at all times. The nature of the work requires the role holder to be aware of and comply with the Data Protection Act and Confidentiality Policy at all times... Good customer service experience (Telephone based)...
Salary: £14000.00 - £16000.00 per annum
Posted: 4 days ago

Senior Infrastructure Engineer - Rugby - £38-43k

Leicester -
Computer Futures
Microsoft Exchange Server, up to 2013 server. Microsoft SQL Server, up to 2012 server. Active Directory/DNS/DHCP. Powershell. San technologies - Open-E and HP P4000 series. Lync Server. Office 365. Microsoft Windows XP, Vista and 7 & 8. VMware vSphere, Microsoft Hyperv, HP switches, Netscreen & Cyberoam Firewalls... Network troubleshooting - TCP/...
Salary: £38000 - £43000 per annum + competitive
Posted: 6 days ago

Desk Top Support Analyst

Northampton -
I4 Jobs
To provide excellent Customer Service to all customers of the client's IT providing assistance or guidance where necessary - To plan and carry out effective proactive maintenance of PCs, Printers and other local IT devices to ensure that unplanned outages and poor performance are minimised and that sufficient capacity and...
Salary: £16k - 21k per year
Posted: 26 days ago

Service Delivery Analyst

Northampton, Northamptonshire -
Rullion IT Plus
I am currently recruiting for a Service Delivery Analyst for a leading Retail Bank... Reporting into the WFM CoE Service Delivery and Performance Manager (Risk), with responsibility for driving performance and supporting the development of the Virtual team. You will do this through the following key accountabilities: The Service Delivery...
Posted: 3 days ago

Customer Service Desk Analyst

Nottingham, Nottinghamshire -
Harvey Nash plc
Location: Nottingham. The Client: A market leading Data Quality / Business Intelligence organisation. Main Role: *Ensure all inbound client communication (Telephony, Email, Post or other forms of communication) is processed in accordance with defined processes and SLA's. * Ensure compliance with DBS/DS Code of Practice, DVLA EDECS agreement and to...
Posted: 5 hours ago

Systems Team Lead - Supply Chain

Leicestershire -
Lorien Resourcing
Retek, PkMS, PO Entry, EDI, Supply Chain Auto-Replenishment, Oracle Retek - Application Support Analyst Team Lead required to join large retail company. Responsibilities to include supporting team of Supply Chain Analysts to ensure delivery of SLA's, holding performance reviews and setting individual objectives , managing holidays, as well as application...
Salary: Neg. dependant on exp.
Posted: 3 hours ago