Jobs 1 to 15 of 15

Service Introduction Manager

Nottingham, Nottinghamshire -
ReThink Recruitment
East Midlands- Service Delivery- Service introduction- 3rd party management - ITIL - Transition. A World Class organisation based in Nottingham are looking for a Service Introduction Manager to control and lead the delivery of large l IT projects in to a Service environment. Working in a Multi -Supplier Service environment you will...
Posted: 2 days ago

Technical Analyst - End User Computing

Worksop, Nottinghamshire -
Wilkinson
The Technical Analyst will provide support for and will monitor/manage Email, Internet, Active Directory and Citrix platforms in a way that is sensitive to and delivers business systems. Manage resources in order to deliver services to our users including the provision and management of Microsoft Exchange, Internet services and...
Posted: 3 days ago

Trainee Service Desk Analyst - Part Time

Derby -
Capita - ITIN
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) *Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times *To contribute to overall achievements of required Service Level by maintaining agreed personal targets... ideally some experience...
Rate: £12000.00 - £13000.00 per annum
Posted: 7 days ago

Trainee Service Desk Analyst

Ruddington, Nottinghamshire -
Capita
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) *Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times *To contribute to overall achievements of required Service Level by maintaining agreed personal targets... *Problem solving and...
Posted: 5 days ago

Trainee Service Desk Analyst

Ruddington, Nottinghamshire -
Capita
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) *Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times *To contribute to overall achievements of required Service Level by maintaining agreed personal targets... *Problem solving and...
Posted: 5 days ago

Trainee Service Desk Analyst - Part Time

Derby, Derbyshire -
Capita
Ensuring that all cases owned are resolved in accordance to the agreed Service Level Agreement (SLA) *Deliver outstanding customer service standards by answering all calls promptly, remaining courteous and professional at all times *To contribute to overall achievements of required Service Level by maintaining agreed personal targets... ideally some experience...
Posted: 5 days ago

Service Transition Manager

Derbyshire -
Capita - ITIN
So seeking applicants with the following: * Good service transition management experience *Proven, demonstrate-able project management skills... *Advanced understanding and knowledge of service delivery processes, structure and tools. *Experience of managing a support service to meet contractual SLA's... *ITIL Manager or ITIL V3 Expert and ISO/IEC 20000 consultant...
Salary: £45000.00 - £50000.00 per annum + car
Posted: 27 days ago

Application Manager

Derby -
Capita - ITIN
Clear understanding of the ITS customer contract and accountable for the associated Service Level Agreement (SLA) with the customer and Operating Level Agreements with the ITS Lines of Service (including ensuring 3rd party relationships are suitably covered)... * Technical background, understanding of application support and of microsoft technologies * Ideally some experience/...
Salary: £50000.00 - £55000.00 per annum
Posted: 5 days ago

Service Desk Manager

Barlborough, Derbyshire -
Greencore
Good understanding of ITIL in principle particularly in the Service Operation space, covering Service Desk , Incident Management, Problem Management and Knowledge Management... -Has good knowledge of server operating systems with particular focus on Windows Server 2003 / Active Directory. -Has good knowledge of desktop operating systems (Windows XP) and associated hardware...
Salary: Excellent salary inc bonus and car
Posted: 22 days ago

3rd Line Messaging Engineer

Nottingham, Nottinghamshire -
Atos
Either of the following Microsoft Certifications (or more recent equivalent certification): 1.- MSCE Windows 2000/2003. 2.- MCP MS Exchange 2000/2003... Support of Unified Communications systems, eg OCS / Lync... Support of Microsoft Exchange 2003/2010 standalone and clustered... Blackberry BES support and services... Knowledge of a shared or leveraged...
Salary: Competitive Salary + Benefits
Posted: 19 days ago

Service Desk Analyst

Nottinghamshire -
Advantage XPO
You will be joining a Global Software Solutions firm, with a talented and highly valued Technology Service Desk team to undertake support and maintenance of the company EPOS and cash till systems users in the business... Monitor logged support issues in all areas of the business against client Service Level...
Salary: £20000 - £22000 per annum
Posted: 5 days ago

3rd Line Infrastructure Support

East Midlands -
DP Connect
Active Directory, GPO, DNS, DHCP, Windows 2008/2012 server infrastructure. - Microsoft Exchange 2010/2013, BES & ActiveSync. - Citrix Xendesktop, App-V, - Citrix XenApp. - SAN technology, zoning, EMC, Netapp, Equalogics, HP. - Knowledge of Firewalls (ISA, TMG, CheckPoint, PIX, ASA, UAG/ IAG) - Cisco (routers & switches) - Network monitoring tools (Cacti, Solarwinds or similar) - Backups (...
Salary: £28000 - £30000 per annum + Competitive Salary and 25 days leave
Posted: 28 days ago

Information Security & Governance Consultant

Northamptonshire -
Hudson - London
Assist in the information security risk management program, maintaining the vulnerability and risk registers, reporting on progress against KRI's, KPI's and SLA's as appropriate. - Provide support to investigations relating to Information Security issues... Skill Requirements: - Experience in working within Information Security. - Experiencing deploying and managing operational information...
Salary: £45000 - £50000 per annum + Benefits
Posted: 5 days ago

Junior 1st Line Helpdesk Support

Chesterfield -
Hays IT - Uk Posting account
The role entails working on a busy Helpdesk logging, processing and monitoring calls to the Group IT Service Desk. You will ensure that internal and external escalated levels of support are engaged where appropriate and end-user service level expectations are delivered within agreed SLA'S. Main Responsibilities: - Respond to...
Salary: Competitive + Benefits
Posted: 15 days ago

Program Manager - Testing Project

Nottingham, Nottinghamshire -
Networking People
Competencies: 1. Must have -Excellent understanding of Software Testing concepts, principles and processes 2. Must have -Excellent stakeholder management skills, must have managed Delivery Accounts in a multi-vendor / competitor scenario 3. Must Have - Experienced in working in an OnShore / Offshore Model 4. Must Have - Diplomatic skills to push back...
Posted: 5 days ago