Jobs 1 to 15 of 40

IT Service Manager / ITIL / Manchester - 52K

Manchester, Lancashire -
Circle Recruitment
Experience of continual service improvement plan (CSIP) and implementing Service Improvement Plans (SIP) * Experience in a multi Service management role, ideally covering both release management and change management functions. * An expert in ITIL, leading complex ITIL service delivery projects and implementing new process and solutions. * Stakeholder management at a senior...
Salary: £40000 - £52000 per annum + Benefits
Posted: 2 days ago

Service Desk Team Leader

Salford, Lancashire -
Spring Technology
Reporting into the IT Service Delivery Manager, the successful candidate will ensure that SLA's and KPI's are adhered to within the Service Desk Team... Key responsibilities of the Service Desk Team Leader: *Be of assistance to the Service Delivery manager in implementing ITIL processes into the IT service...
Salary: £25000.00 - £30000.00 per annum
Posted: 5 days ago

IT Service Manager - Circa £50K - ITIL - Manchester.

Manchester, Lancashire -
Adria Solutions Ltd
The IT Service Manager is a senior position within the Service & Change Management Team who will operationally manage the provision of IT services to the Group. This will include BAU services and Service Management support, expertise and oversight into projects... * Providing performance statistics and reporting to customers... * Ensuring that agreed...
Salary: £40000 - £48000 per annum + Benefits
Posted: 5 days ago

Service Desk Team Leader

Manchester, Lancashire -
Rullion IT Plus
To assist the Service Delivery Manager in implementing ITIL processes and procedures into the IT Service Desk... *Have experience in a similar role where you have implemented and managed ITIL processes... *Good understanding of PC hardware and software set-up and configuration , Windows Desktop/Servers as well as TCP/IP...
Salary: £3000 - £25000 per annum
Posted: 5 days ago

IT Service Manager

Manchester -
Pertemps ERP
Knowledge of implementing ITIL and service quality procedures. - Experience of effective transition of new services and products into service delivery teams. - Broad exposure to IT infrastructure/application landscape ideally with technical depth in a discipline or ITSM process... As an IT Service Manager your main responsibilities will be: - Be accountable...
Salary: £45,000-£50,000 + Excellent benefits
Posted: 7 days ago

Customer Account Leader

Stockport, Cheshire -
Net Ltd
Position: Customer Account Leader (IT Service Management) Location: Stockport, Cheshire... Qualifications: ITIL Foundation. Minimum GCSE A-C grades, preferably ‘A’ levels... Good working knowledge of IT service management. Computer literate with experience of using service management software and Microsoft Office... Coaching skills acquired through formal service management and customer service...
Salary: Up to £35,000 DOE
Posted: 16 hours ago

Service Desk Analyst

North West -
Ricoh UK
DIMENSIONS: - Based in the Service Management Centre at Manchester Airport... Search the Service Management tool, to ascertain if there are any open Incidents, Service Requests, Problems, Known Errors or Changes, that are related to the current issue, and link the issue to them if appropriate - To ensure that if an...
Salary: £18k
Posted: 23 hours ago

Applications Manager - Service Delivery / ITIL

Liverpool -
Hays IT - Uk Posting account
Applications Manager - Service Delivery / ITIL - Liverpool £52-59k OLA - SLA - Information Systems - Application Management - Service Delivery - Oracle A market leader in their field, based in Liverpool require an Application Manager with a strong service delivery focus to provide day-to-date management of the Application Support team and to make...
Salary: £52000.00 - £59000.00 per annum + benefits
Posted: 14 days ago

Service Delivery Leader

Stockport, Cheshire -
Net Ltd
Position: Service Delivery Leader... Customer Relationship Management... - immediate escalation of high impact client Live or UAT issues to Service Delivery Manager for both service outage and commercially related issues Performance Management... - identify personal training needs and action them Coaching... ITIL Foundation. Minimum GCSE A-C grades preferably ‘A’ levels... Computer...
Salary: £25,000 to £35,000 - Dependant On Experience
Posted: Yesterday

Service Delivery Manager

Crewe, Cheshire -
WEX Europe Ltd
Continual improvement of IT Service Management & Operations performance to ensure agreed service levels are delivered to the business... ITIL Process... ITIL V3 Foundation & Lifecycle / Capability... Experience in implementing and / or managing ITIL based processes... Experience in customer services or service delivery with evidence of strong customer relationship management skills and...
Salary: Up to £60,000 per annum
Posted: 22 days ago

IT Service Managers x2

Manchester, Lancashire -
Talent International
Service delivery, Service manager, ITIL, Major Incident, Problem Change, Transformation, BPR... The Service Manager roles are both key roles within the organisation and will both report into the Service Delivery Manager who manages the provision of IT Services to the Organisation... Manage SLA's and OLA's... Provide performance statistics...
Salary: £40000 - £52000 per annum
Posted: 2 days ago

IT Service Desk Team Lead / ITIL / Service Desk

Manchester, Lancashire -
Circle Recruitment
So in the role you shall be responsible for supervising to ITIL best practices and then have an involvement in core IT Service Management functions. This will include Incident Management, Change Management, Configuration Management and Service Level Management... Keywords: IT Service Desk Team Lead / IT Helpdesk Manager / ITIL / SLA / Service...
Salary: £26000 - £31000 per annum + Benefits
Posted: 5 days ago

IT Support & Service Manager

Manchester, Lancashire -
Uniting Ambition
Planning, building and moving into BAU, we need a strong people manager as well as hands-on IT expert, who can manage the set-up project and also enjoy the continued management of the function. We are looking to hire experience / skills in the following areas - ITIL - service management principles (...
Salary: £45k - 55k per year
Posted: 15 hours ago

IT Service Desk Team Leader - £25 - 30K Manchester

Manchester, Lancashire -
Adria Solutions Ltd
You will support the Service Delivery Manager in all aspects of their role, and provide monthly reports that contribute to Monthly Service Delivery Reports and ensure that all 1-2-1's are conducted with staff, and all objectives are continuously monitored throughout the yearly cycle... To assist the Service...
Salary: £25000 - £30000 per annum
Posted: 5 days ago

Head of Service Delivery

Warrington, Cheshire -
My client is looking to bring on board a Head of Service Delivery, you will have come from a Service Provider background rather than end user. You will have a strong Infrastructure/Data Centre background. The role of the Head of Service Delivery is to provide leadership to their team...
Salary: Competitive
Posted: 6 days ago