Jobs 1 to 15 of 107

Service Desk - Incident and Problem Management

The role holder will manage all activities necessary to respond to, record and resolve incidents, events or performance degradation, relating to Revenue Collection Services and Systems, ensuring that the relevant support group(s) undertake restoration and root cause analysis activities, in line with the Contracted SLAs... The revenue collection system...
City, London -
Rate: £300.00 - £315.00 per day
Posted: 6 days ago

Service Transition Manager (12 month fixed term contract)

My international client is looking for an experienced ITIL Service Transition Manager for a 12 month fixed term contract based primarily in London. The role is part of a new ITIL Service Management function within the business and will ensure the new or changed service operates to requirements at go-...
London -
Pertemps IT
Salary: Up to £60k depending on experience
Posted: 27 days ago

Service Delivery Manager/Process Lead - London - £55,000

Square One are looking for a Service Delivery Manager/Process Lead to work on a permanent basis for one of our clients based in Camden. MAIN RESPONSIBILITIES: To implement and drive the Incident, Request and Problem Management ITIL disciplines through Service Now and to liaise with the Service Desk Manager...
London -
Square One Resources
Salary: From £50,000 to £55,000 per annum
Posted: 6 days ago

service desk analyst

Are you a service desk analyst who'd like to develop your career at a large, fast-moving organisation which makes a real difference to people’s lives? Do you enjoy working directly with your customers - helping to solve their IT issues and providing IT services, supported by a positive...
East London -
Financial Ombudsman Service
Salary: From £22,700 to £26,000 per annum
Posted: 7 days ago

Incident Manager

You will be a highly skilled and experienced Incident Manager (preferably with an ITIL qualification), you will provide quality incident support; managing and controlling all incidents until conclusion ensuring restoration of a normal operating service within defined Service Level Agreements... You will facilitate early return of service including workarounds, manage...
City of London -
Eligo Recruitment
Salary: £45000 - £55000 per annum + Full Benefits
Posted: 13 hours ago

IT Service/Asset Management Administrator (Financial Services)

IT Service/Asset Management Administrator - City, London. A large financial services company is seeking an enthusiastic IT Service Management Administrator to join a growing team based in London... The successful person will be responsible a range of administrative support duties including IT procurement/purchasing, licence management, software/hardware asset management,...
City, London -
Ashdown IT
Salary: £32500 per annum + pension, bonus, healthcare, gym
Posted: 3 days ago

ServiceNow Technical Analyst / ITSM tool administration

My Client is a leading organisation with a highly impressive service delivery team, based in Bromley, Seeking a talented ServiceNow Technical analyst to join their ITSM team... You will also need to assist the project team where necessary, either to facilitate or administer project activities as well as review the...
Bromley, Kent -
Hays Finance Technology
Rate: £350.00 - £400.00 per day
Posted: 3 days ago

European Service System Innovation Manager

He/she will represent the business in regards to the Services Platforms in Europe and be the owner of the European Services Platforms roadmap, including GSOA, working in very close relationship with EU IT and EU Business Systems as well as with Group Services & GIS... Proven track record in developing...
London -
Henderson Scott
Posted: 2 days ago

IT Release Manager - ITIL

Our client are looking for an experienced IT Release Manager to sit within their Service Management function, that can take ownership of continued Application releases, Incident Management, Change Requests, Defect management and Transition of changes into service. The role is working with a significant IT Service Management function and would...
South East London -
Rate: £300 - £400 per day
Posted: 6 days ago

ServiceNow Technical Architect (Investment Banking)

The ideal candidate must come from a strong technical background (ideally a developer) as you must have experience reviewing code and putting designs into place. You must have: Extensive experience in ServiceNow with hands on experience within IT Service Management systems & tools e.g. ITSM. Knowledge of software and application...
City of London -
Hays London City Cheapside
Rate: £550.00 - £645.00 per day
Posted: 23 days ago

ITSM Tools Technical Analyst - ServiceNow / Remedy - Configure

My client is a high profile Insurance firm who urgently require an ITSM Tools Technical Specialist with experience of configuring ITSM Tools (ServiceNow / Remedy) from scratch. As ITSM Tools Technical Analyst you will review the current ITSM process and tooling environment, and capture future tooling, process and functional requirements within...
Bromley, Kent -
Hays Finance Technology
Rate: £300.00 - £400.00 per day
Posted: 2 days ago

IT Service Manager - FMCG / WMS Operations

We have been engaged by a leading Global supply-chain organisation to recruit a Service Manager with comprehensive experience of IT Service Management and delivery, working within dynamic and challenging environments. To be considered for this position you will have proven success working within Retail / FMCG / WMS operations type environments...
Hounslow, Middlesex -
Ashdown IT
Salary: £50000 - £65000 per annum + Benefits
Posted: 2 days ago

ServiceNow Consultant, Fuji, Service Catalogue

Finally you will develop the catalogue items within ServiceNow... * Ideally ServiceNow web services integration design and development skills... * All round Operations and Service Delivery experience. * Experience in providing creative solutions to business problems and working with IT Service Management (ITIL) processes, metrics and key performance indicators... KEY SKILLS; ServiceNow, Service...
City of London -
Lawrence Harvey
Rate: £450 - £500 per annum
Posted: 22 days ago


Relevant qualifications such as ITIL v3,a BCS or an APMG in Problem Management are advantageous. Proven experience of working in an IT Service Management environment, with specific experience in Problem and Incident Management in a complex environment... Problem solving experience using industry standard problem management methodologies. Strong experience of...
Central London / West End -
London School of Hygiene and Tropical Medicine
Salary: £37,477 - 40,690 per year + Excellent Benefits
Posted: 3 days ago

Service Delivery Collaborator - BRUSSELS

Service Delivery Collaborator - Project Leader - Contract Role - BRUSSELS... You are, in terms of products and services ICT Commodities, responsible for monitoring the SLAs (Service Level Agreement)... This project management position assumes the necessary competences to: As coordinator to monitor the implementation of projects and make adjustments in order to achieve...
London -
OCC Computer Personnel
Rate: £360 - 410 per day + Benefits
Posted: 23 days ago