Jobs 1 to 15 of 92

Service Delivery Manager

Customer Support (CS) Governance is part of UK IT Operations and is responsible for the delivery of the UK firm’s IT Service Desk, Deskside Support and PC Asset Management services... Operationally managed by the CS Service Delivery Lead, the role is responsible for:- Customer Satisfaction... Service Management... An understanding...
London -
PwC
Salary: Competitive plus benefits
Posted: 4 days ago

Service Delivery Manager - Banking - London - Urgent

Leading Managed Services firm specialising in the Banking Sector are actively recruiting for an experienced focused Service Delivery Manager... Degree educated or possessing an equivalent level of IT qualification or experience... Strong understanding of resource and SLA management within IT services... IT service management standard frameworks and methodologies (such as...
London -
Etech Partners
Salary: Up to £55,000 per annum + Benefits
Posted: 6 days ago

Service Management Analyst (SLAs)

The successful candidate will have previous banking experience as well as the following skills: *Experience of negotiating Service Level Agreements with both internal and external customers. *Knowledge of ITIL service support principles. *A wide experience of flexible and proactive information gathering. *Experience of monitoring and managing third party service providers ,...
London -
Lorien Resourcing
Rate: negotiable
Posted: Yesterday

Head of Service

They are currently transforming their IS Service Delivery / Service Management function to align with contemporary corporate ITIL v3 based structures and are looking for an experienced Head of Service Delivery and Service Operations to drive this. To be considered you'll require: - Extensive experience managing structured ITIL v3 Service Management...
London -
ReThink Recruitment
Salary: £55000.00 - £65000.00 per annum
Posted: 2 days ago

Senior ICT Tech Support Analyst

Job Description. Job role. This is a permanent role as CAFOD's key ICT technical specialist, leading the organisation in technical infrastructure design and solution architecture, planning and implementing effective IT operational processes and ensuring that appropriate action is taken to anticipate, investigate and resolve problems in systems and services...
Southwark, London -
CharityJob
Posted: 8 hours ago

Service Owner

KEY SKILLS. Stakeholder Management. SLA's. Governance. IT Service Improvement. Incident Management THE ROLE The role of the Service Owner is to manage the Services under their assigned ownership and to provide a single point of accountability for end-to end service management, owning the relationships with suppliers and internal...
London -
Red10
Salary: £53000 - £63000 per annum + bonus and benefits
Posted: Yesterday

Release Manager - ITIL

Service Delivery Manager is required by large not for profit organisation based in the Docklands area. The Service Delivery Manager will be responsible for introducing new fit for purpose Release processes, ensuring the IT function adhere to the Release standards across the IT estate. You will have a strong background...
City, London -
Randstad Technologies
Salary: £50000 - £55000 per annum + excellent benefits
Posted: 6 days ago

IT Service Delivery Manager

Infrastructure Support - for file and printer servers, servers located in our data centres and virtual servers/storage based in the cloud... The key responsibility of the Service Delivery Manager is governance across all areas of their services including service management, incident, problem, change and enhancement management, continual service improvement and...
West Drayton, Middlesex -
Brightred Resourcing Limited
Salary: £65,000 per annum Benefits
Posted: 3 days ago

Service Delivery Manager - London / Vendors / eCommerce / 65k

A major client of mine, an online retailer/eCommerce client based in north London, are currently looking for a Service Delivery Manager to join their team on a permanent basis... As the Service Delivery Manager, you're a key part of the Service team and represent all consumer facing services...
North London -
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: 4 days ago

Service Delivery Manager - Vendor Management / eCommerce

A major client of mine, an online retailer/eCommerce client based in north London, are currently looking for a Service Delivery Manager to join their team on a permanent basis... As the Service Delivery Manager, you're a key part of the Service team and represent all consumer facing services...
North London -
Sanderson
Salary: £55000.00 - £65000.00 per annum
Posted: 4 days ago

Cloud Service manager

This role is responsible for the service management of the UK hybrid cloud service... Working as part of the DCS Governance team, the UK IT Cloud Service Manager will report to the DCS Service Management team lead... This role requires a self-motivated individual with strong service management and commercial...
London -
PwC
Salary: Competitive plus benefits
Posted: 4 days ago

Service Desk Team Leader

They are looking for someone with demonstrable experience in running a service desk with experience of ITIL incident and service request management... A track record of managing performance and coaching others... Knowledge and experience of ITIL service management good practice and customer service experience... Experience as a broadcast support engineer...
West London -
Reed Technology
Rate: £350 - £450 per day
Posted: 6 days ago

Service Manager

Direct and matrix management of the personnel involved in service delivery and support... Coordinate the development, documentation and testing of IT business continuity and disaster recovery procedures... they are looking for someone with: Experience in managing technical delivery teams and delivering service management for multi-national clients in technology service...
London -
onezeero.
Salary: £60000 - £70000 per annum + Benefits
Posted: 4 days ago

Application Support Engineer

Technical Competencies: Experience of supporting complex, distributed software applications in Windows and Linux environments (E) Understanding of system administration across a range of operating systems (E) Working knowledge of Active Directory (E) Understanding of software communication technologies applicable to the support of distributed software. ITIL Foundation (D) Person Profile: Strong...
London -
Sanderson
Rate: £220 - £250 per day
Posted: 9 days ago

Business Solutions Manager

Responsible for the Business Solutions Team service plan, work plan and the resource management. *Manage suppliers effectively, forming partnerships and ensuring they adhere to the agreed SLAs and performance metrics... *Professionally qualified to degree level or equivalent... *Excellent stakeholder management skills, with experience of working with finance, customer service and...
North London -
Spring Technology
Posted: 21 hours ago