Jobs 1 to 15 of 113

Process Design Lead - SIAM, ITIL

London -
Harvey Nash plc
A media and broadcast organisation based in West London are looking for a Process Design Lead with Service Integration and Management experience who is ITIL v3 certified. Essential experience: -ITIL v3 certified. -Experience working on a SIAM model. -Service Management Strategy and processes experience. -Previous experience working within media or...
Rate: £500 - £700 per day
Posted: 2 days ago

Data Tools and Design Lead

London -
Reed Technology - UK Posting Account
The successful Data and Tools Design Lead will lead the development and implementation of the Service Management Data and Tools Strategy, including the development of detailed toolset and MI requirements in support of the building and implementation plan for the client's SIAM Operating Model. The successful Data and Tools...
Rate: £400 - £500 per day
Posted: 14 days ago

Process Design Support - ITIL, SIAM

London -
Harvey Nash plc
A media and broadcast organisation are looking for a Process Design Support with strong knowledge of the ITIL framework who has previous exposure to Service Integration and Management (SIAM). Essential experience: -Strong knowledge of the ITIL framework and Service Management processes. -Extensive experience in working in a Service Assurance / Delivery...
Rate: £300 - £400 per day
Posted: 2 days ago

Director of Service Delivery

City of London -
Interquest - ITQ Financial - Tunbridge Wells
The Opportunity: IQNFP has an exciting opportunity for a Director of Service Delivery to join their respected and professional Global Information Services team. This role reports to the newly appointed CIO and provides opportunities: *Accountable and Responsible for delivery of quality, reliable Information Services to the business (including regions and...
Salary: £65500 - £75000 per annum + benefits
Posted: 10 days ago

Service Process Design Lead

City, London -
Capita Resourcing - IT Resourcing
Serve as an ITIL expert and also manage expert ITIL SME resources in the analysis and validation of the Service Management Processes, identify gaps and propose actions to remediate these in order to utilise the finalised processes in the development of the SIAM Operating Model... Extensive experience in working in...
Salary: £80000 - £85000 per annum + bens
Posted: Yesterday

Process Design Lead

London -
Reed Technology - UK Posting Account
The successful Process Design Lead will: *Deliver the detailed analysis and validation of the supplier processes and further develop these in support of the building and implementation of the company's SIAM Operating Model... The ideal Process Design Lead will have: *Thorough knowledge and experience of the ITIL framework, Service...
Rate: £400 - £500 per day
Posted: 14 days ago

IT INCIDENT MANAGER - ITIL

Croydon -
DP Connect
As a highly skilled and experienced IT ITIL Incident Manager, you will provide quality incident support; managing and controlling all incidents as they occur to ensure minimal impact to the business and ensure restoration of a normal operating service as soon as possible and within defined Service Levels. You will...
Salary: £30 - £40 per annum
Posted: 11 days ago

Service Desk Process Owner

London -
Advanced Resource Managers
This function will be responsible for the Service Management of the ICT estate for a major Civil Government Department. To support this my client is looking to recruit highly motivated professionals with experience in the delivery of major service transition programmes of work and within the Service Operations ITIL discipline...
Rate: Negotiable
Posted: 4 days ago

Service Delivery Manager - London - £50-55K

London -
Rullion IT Plus
Service Delivery Manager is being sought by one of the leading Media organisations in the world to manage the relationship between key 3rd parties for onboarding of software/domain operating models into the business within the ITIL framework, it is essential you an ITIL expert... You will be required to...
Salary: £50000 - £55000 per annum + benefits + bonus
Posted: 5 days ago

Service Desk Analyst

Hammersmith and Fulham -
esynergy Solutions - UK
I am looking for a Service Desk Analyst to join a leading technology company based in Hammersmith on a permanent basis. The successful candidate will be part of a small team of professionals delivering customer projects. Essential Skills and qualifications required; - IT Service Desk experience. - Strong customer service ethos. - Good...
Salary: £25000 - £30000 per annum + benefits
Posted: 23 days ago

Director of Service Design and Development - Global Charity - London

London -
Marcus Donald People
This role reports to the newly appointed CIO and it provides exceptional opportunities to:- Drive the development and delivery of robust, quality assured GIS services that can be transitioned into a live operation... Key focus areas of the post include: Plan, delivering design, build and test all elements of IS...
Salary: £65000 to £75000 per annum
Posted: 5 days ago

Process Design Support

London -
Reed Technology - UK Posting Account
Serve as an ITIL SME expert in the analysis and validation of the Service Management Processes, identify gaps and propose actions to remediate these in order to utilise the finalised processes in the development of the company's SIAM Operating Model... The ideal Process Design Support will have: *An awareness...
Rate: £200 - £300 per day
Posted: 14 days ago

Service Performance Analyst | Data Centre Hosting Services

London -
Square One Resources
Service Performance Analyst for Data Centre required with following responsibilities: Key responsibilities: Define and analyse KPIs for all aspects of Data Centre development and operation using a wide variety of technical and business data. Define and review performance reports to support and improve support decision making and communication. Reviews changes...
Rate: Up to £320 per day
Posted: Yesterday

Service Manager-Managed Services

London -
Harvey Nash plc
The role will require managing high revenue, most important and potentially complex customers as a value adding, paid for ITIL based service... Be the customer advocate and drive and support continuous improvement programmes, to ultimately deliver best in class, service management throughout the lifecycle of the relationship, focusing on business...
Salary: £45000 - £55000 per annum + £5k Bonus + Benefits
Posted: 3 days ago

Service Desk Process Owner

London -
TEKsystems
This function will be responsible for the Service Management of the ICT estate for a major Civil Government Department. To support this my client is looking to recruit highly motivated professionals with experience in the delivery of major service transition programmes of work and within the Service Operations ITIL discipline...
Posted: 4 days ago