Jobs 1 to 15 of 85

IT Service Manager

Operationally managed by the CS Service Delivery Lead, the role is responsible for:- o Customer Satisfaction - Engaging with the Customer Experience Manager to review and understand customer satisfaction feedback... Essential skills and experience required for the Service Delivery Manager role: - Achieved excellent levels of attainment in a customer facing operational...
City Of London -
HFG
Salary: £70000 - £80000 per annum
Posted: 12 days ago

Director - IT Operations

Core aspects of the role include leading Business Relationship Management; Operational Governance & Reporting; Portfolio and Project Management; ITIL framework ownership; Setting KPI guidelines; Training & Communications; Budget Management and Team Management... Strong experience in service management, driving ITIL best practice methodologies... Significant experience or leading and managing teams (including matrix management)...
North London -
Ticketmaster UK
Salary: Competitive
Posted: 8 days ago

Service Delivery Manager

Customer Support (CS) Governance is part of UK IT Operations and is responsible for the delivery of the UK firm’s IT Service Desk, Deskside Support and PC Asset Management services... Operationally managed by the CS Service Delivery Lead, the role is responsible for:- Customer Satisfaction... Service Management... An understanding...
London -
PwC
Salary: Competitive plus benefits
Posted: 26 days ago

Service Delivery Manager - Banking - London - Urgent

Leading Managed Services firm specialising in the Banking Sector are actively recruiting for an experienced focused Service Delivery Manager... Degree educated or possessing an equivalent level of IT qualification or experience... Strong understanding of resource and SLA management within IT services... IT service management standard frameworks and methodologies (such as...
London -
Etech Partners
Salary: Up to £55,000 per annum + Benefits
Posted: 4 days ago

ServiceNow, ITSM Technical Consultancy - Service Management

Deliver ServiceNow based ITSM projects to Company customers in accordance with our standards and methodologies. > Understand and deploy standard service management processes, e.g. ITIL into customer situations... > Proven IT Service Management experience... > Ability to configure and customise ServiceNow applications... > Good proven experience implementing ServiceNow core ITSM applications (problem, incident,...
Central London / West End -
Peopleworks
Salary: From £60,000 to £65,000 per annum Negotiable + Bonus Scheme + Excellen
Posted: 23 hours ago

Service Delivery Manager- £40-£50K

Service Delivery Manager - London - Media/Publishing - required strong in ITIL and Service Management working to tight SLAs (24x7), with the ability to work across all technology and business units , customers and 3rd party vendors to work for my leading client in the world of Media! This is a wonderful opportunity...
London -
Harvey Nash plc
Salary: £40000 - £50000 per annum
Posted: 6 hours ago

IT Service Analyst (ITIL)

Making sure that the service management tool (ServiceNow) is populated with correct information before going live and during the implementation phase... The successful candidate would be expected to have the following skills/experience: Practical ITIL experience with supporting ITIL qualifications. Extensive practical experience in service management, specifically around planning and...
London -
Venn Group
Rate: £350 - £400 Per Day
Posted: 5 days ago

SQL Analyst

Uploading all signed-off applications on SharePoint. General maintenance of Service Management SharePoint library... Intermediate-advanced Excel, word and PowerPoint skills. Exposure to IT Service Management tools and reporting tools (like Power BI, Crystal) would be an advantage. Preferably have an ITIL v3 certification. Ideally also has knowledge/experience of...
London -
aap3
Salary: £18000 - £23000 per annum + Benefits
Posted: 11 days ago

Change Analyst - Online Brand - West London

As part of a wide ranging transformation of their Service Management operations, they seeking to hire a Change Analyst to work within to help support and improve the day to day running of the Change process... The Change Analyst is responsible for carrying out Change & Release management following the best...
Brentford -
Energon Global
Salary: £40000.00 - £50000 per annum
Posted: 15 days ago

PMO Coordinator (Risk / Change Management)

The new multifaceted role will be responsible for organising and conducting risk assessments and reviewing the IT applications and infrastructure to ensure processes are in place and being adhered to. On a broader remit, this is an opportunity to review and manage the existing policies, identifying areas of improvements and...
London -
networx
Salary: £37,000 per annum + Benefits
Posted: 5 days ago

Director - IT Service Delivery (IT Director)

A strategic role within the International IT organisation, the Director of IT Service Delivery will support the growing needs of Live Nation Entertainment International companies, supporting over 17 territories including EMEA. The role holder will manage a local team of service desk and desktop support engineers based within the UK,...
Pentonville Road - London -
Ticketmaster
Salary: Competitive plus benefits
Posted: 9 days ago

Problem Analyst

your aims will be to move away from reactive Problem Management, instead using... effectively through the Problem Management lifecycle and recorded. accurately in the Service Management Toolset... Measuring and reporting key metrics for the Problem Management process to... Detecting and reducing reoccurring Problems through trend analysis... Alongside excellent time management.....
South West London -
MI5
Salary: From £32,893 to £35,560 per annum £32,893 - £35,560
Posted: 19 days ago

Cloud Service manager

This role is responsible for the service management of the UK hybrid cloud service... Working as part of the DCS Governance team, the UK IT Cloud Service Manager will report to the DCS Service Management team lead... This role requires a self-motivated individual with strong service management and commercial...
London -
PwC
Salary: Competitive plus benefits
Posted: 26 days ago

Service Delivery Manager

Purpose of the Role: The Service Delivery Manager (SDM) function within Plan-Net has two distinct areas of responsibility: - Portfolio Management : Service ownership for a set number of Managed Service clients - Service Transition : Assisting with the take on and transition on new Managed Services into the business... Key Responsibilities : Portfolio...
London -
Plan-net
Salary: Market rate
Posted: Yesterday

SC Cleared BI Delivery Services Team Leader

My Government Client require an SC BI Delivery Services Team Leader to lead a team at the start of a huge change portfolio. The role will be to lead a team of technicians managing IT solutions that are critical to the smooth running of the organisation's analytical services... *Be...
London -
LA International
Rate: £450 - £550 per day
Posted: 2 days ago