Jobs 1 to 15 of 97

Incident Service Desk Specialist

City of London -
Hays IT - Uk Posting account
Knowledge * Good knowledge of the structure of London's public transport systems, stations, ticketing products, fares and revenue collection systems * A good working knowledge of IT infrastructure, architecture and applications * Expert knowledge in ITIL environment for all service management processes and principles with particular focus on incident and problem management...
Rate: £300.00 - £360.00 per day
Posted: 11 days ago

Service Catalogue Manager

Kingston upon Thames -
Kingston University
As part of our new ambitious management team this will be your opportunity to shape and develop the service management capabilities of this large institution... We are embarking on our service management journey that will enable us to embed a culture of excellence and continuous improvement allowing us to provide...
Salary: £40,763 - 48,206 per year + Excellent Benefits
Posted: 22 days ago

Senior Service Desk Specialist

London -
Imperial College London
Working within the busy Service Desk you will be responsible for taking a lead role in incident management and customer escalations, championing customer satisfaction through the timely resolution of incidents and requests... A strong background of working in a busy service desk team within an ITIL- aligned, large and complex...
Salary: £29,350 - 33,410 per year + Excellent Benefits
Posted: 24 days ago

Service Introduction Analyst

City, London -
LA International
ITIL - Service Management, Service Introduction) This position is a fantastic opportunity is to work within a leading organisation that has strongly developed its presence significantly in the UK market over many years... - Service Delivery in complex environment... - ITIL V3 Certified (minimum) - ITIL Service Transition accredited. - Degree level or Equivalent Certification. -...
Salary: £28000 - £38000 per annum
Posted: 4 days ago

Service Management, Service Delivery, Operations, Insurance

London -
Harvey Nash plc
Service Management, Service Delivery, Service Manager, Business Operations, Delivery , Insurance, Financial Services, Stakeholder Management, ITIL, SDLC... The successful applicant will have extensive service delivery experience from a similar Financial organisation. The applicant will be able to manage senior stakeholders and will be comfortable with ITIL and the SDLC... * Experience of...
Salary: £70000 - £80000 per annum + Bonus and Benefits Package
Posted: 4 days ago

Service Delivery Manager- ITIL / Prince 2

City, London -
Michael Bailey Associates
Our Client based in the City of London is currently looking to hire a Service Delivery Manager on a permanent basis. You will be responsible for Managing the Service Delivery for BAU Operation Support including Service Desk, Deskside, Infrastructure & Datacentres... Implementing Major Incident Management and Problem Management processes. The ideal...
Salary: Market Rates
Posted: 4 days ago

SERVICE MANAGER (CAPACITY MANAGEMENT)

London -
LA International
REQUIRED: SERVICE MANAGER (CAPACITY MANAGEMENT) LOCATION: CENTRAL LONDON... This function will be responsible for the Service Management of the ICT estate for a major Civil Government Department including onboarding peer suppliers of services into the integrated SIAM solution. To support this our client are looking to recruit highly motivated professionals...
Posted: 2 days ago

Service Relationship Manager

City of London -
Hays IT - Uk Posting account
Knowledge of all ITIL and ITSM best practice processes; * ITIL qualified * Strong communication and presentation skills * Able to communicate at all levels of the organisation * Lead by example in terms of behaviours, attitude and commitment to deliver excellence; * Strong knowledge of Microsoft Office suite of applications * Highly developed negotiation and...
Rate: £400.00 - £445.00 per day
Posted: 3 days ago

Incident Manager

City of London -
Eligo
You will be a highly skilled and experienced Incident Manager (preferably with an ITIL qualification), you will provide quality incident support; managing and controlling all incidents until conclusion ensuring restoration of a normal operating service within defined Service Level Agreements... You will facilitate early return of service including workarounds, manage...
Salary: £48000 - £55000 per annum + Full Benefits
Posted: 4 days ago

Service Delivery Manager

London -
Computer Futures
New - Service Delivery Manager - MSP - South London - Up to £45k Service Delivery/ Support/ ITIL Are you a Helpdesk Lead/ Manager looking to get into Service Delivery?... I am currently working with a leading Cloud, Managed Support, Communications and Technology consultancy and a recognised pioneer of migrating organisations towards Public and...
Salary: £40000 - £45000 per annum + competitive
Posted: 8 days ago

Lead Service Designer ? Application Support, Infrastructure Support, ITIL

London -
TRG
As a highly skilled Lead Service Designer you will be part of a focused team which is responsible for service management and for delivering application and infrastructure support to their clients. - Strong Service Management experience within an enterprise and complex support environment... - Experienced in managing Service Delivery. - Extensive experience with...
Salary: 55000-65000 Per Annum Benefits
Posted: 27 days ago

INCIDENT MANAGER

London -
LA International
The Incident Manager is held accountable for the day to day delivery of Incident Management. As part of the Service Management Integrator team, Incident Managers will work directly with the Supplier Incident Coordinators to ensure the process objectives are met... Incident Managers are expected to have a good knowledge of...
Posted: 4 days ago

Global Project Manager

City of London -
Interquest - ITQ Financial - Tunbridge Wells
Responsible for stakeholder management, particularly senior executive stakeholders and others external to the organization... * Responsible for Global Project sign off and transition to Global Service Management. Knowledge and Skills: * PMP or Prince2 Practitioner - ESSENTIAL that this is current. Prince2 has a 5 year life span. * ITIL v3 foundation desirable... Experience: *...
Salary: £58000 - £60000 per annum + Benefits Package
Posted: 15 days ago

Head of Service Management - Operations - Insurance

City, London -
Harvey Nash plc
Service Management, Service Delivery, Business Operations, Insurance... Service Management, Service Delivery, Service Manager, Business Operations, Delivery , Insurance, Financial Services, Stakeholder Management, ITIL, SDLC... The successful applicant will have extensive service delivery experience from a similar Financial organisation. The applicant will be able to manage senior stakeholders and will be comfortable...
Salary: £70000 - £80000 per annum + Bonus and Benefits Package
Posted: 3 days ago

Service Design Architect/Managed Services Delivery

London -
Global Technology Solutions Ltd
A fantastic opportunity has arisen for someone with a strong Service Delivery and Service Management background to work as a Service Design Architect in a blue chip organisation based at their offices near Waterloo in London. As a Service Delivery/ Design Architect you are responsible for ensuring the service and...
Salary: £50000 - £65000 per annum + excellent benefits
Posted: 3 days ago