Jobs 1 to 15 of 124

Service Improvement Lead (ITIL) Surrey, Public Sector

Kingston Upon Thames, Surrey -
Capita Resourcing - IT Resourcing
You will be implement a robust performance management framework and taking the lead on delivering an evolving service through strategic assessment of internal development and requirements. The ideal service improvement lead will have excellent communication skills and a good understanding of ITIL processes (Preferably CSI). You will have experience of...
Salary: £40188 - £44706 per annum
Posted: 2 days ago

Service Manager (Service Improvement) Surrey ITIL

Kingston Upon Thames, Surrey -
Capita Resourcing - IT Resourcing
You will be implement a robust performance management framework and taking the lead on delivering an evolving service through strategic assessment of internal development and requirements. The ideal service improvement lead will have excellent communication skills and a good understanding of ITIL processes (Preferably CSI). You will have experience of...
Salary: £40188 - £44706 per annum
Posted: 2 days ago

Service Manager - ITIL / ISO20000 / Service Delivery

City, London -
4it Recruitment Ltd
In this customer facing role, you will be responsible for the service delivery to customers within an ITIL framework. As a Service Manager you will be responsible for developing working relationships with customers to understand and improve the service delivery to the client base... Strong background in Service Management. Experience...
Salary: Up to £45k
Posted: 2 days ago

Service Desk / Service Control Manager

London -
ARC IT Recruitment Ltd
ITIL v3... * Establish service management tools for managing incidents, service requests, changes and user access, promoting self service and good communication... * Key Requirements: * IT Service Management experience in a multiple supplier environment with excellent knowledge of Incident, Request, Access, Problem, Change and Release Management. * Knowledge of service management tools to...
Salary: £50000 Per Annum
Posted: 6 days ago

Service Delivery Analyst

City, London -
I3
Service Delivery Management - Management Information Reporting - Continuous Service Improvement -Problem Management - Strong Excel - KPI/SLA Tracking - Service Management - ITIL... I am currently recruiting a Service Delivery Analyst for our client, well-respected London based commercial insurer... Responsible for creating and analysing all Service Management reporting to include day-to-day...
Rate: £380 per day
Posted: 4 days ago

Service Delivery Manager

London -
Lorien Resourcing
In order to secure this Service Delivery Manager role the successful candidate will ideally be working in a major IT Service Management provider and be used to providing the key client relationship management interface with clients. Ideally you will be ITIL certified (pref... Those Service Delivery Managers whose experience has...
Salary: £40000 - £46000 per annum + Bonus + Benefits
Posted: Yesterday

Service Transition Analyst

London -
Interquest - ITQ Financial - Tunbridge Wells
Our client a large financial services company are searching for a proven Service Transition Analyst to ensure that all new IS systems and services are fully supportable, manage service risk, working closely with business and service management stakeholders. Essential skills and knowledge required must include: * High quality ITIL foundation level...
Rate: £400 - £450 per day
Posted: 25 days ago

PreSales Service Architect

London -
Capita - ITIN
Capita, FTSE 100 and leading Business Process Outsourcer, is now seeking a number of PreSales Service Architects to join their team to champion service management and associated processes and procedures within Capita operating within the ISO/IEC 20000 and ITIL frameworks. As an experienced practitioner in this field, you will...
Salary: £65000.00 - £70000.00 per annum + car
Posted: 8 days ago

Assistant Service Manger

City, London -
Interactive Investor
Develop and progress an IT Service Management implementation roadmap 2. Implementation and on-going ownership of IT Service Management tool Ownership of all IT Service Management functions: 3... Provide Management Information and KPI’s for IT Service Management as required... Maintain professional certifications (ITIL) Technical experience required. IT Service Management...
Salary: Up to £50,000 per annum DOE
Posted: 5 days ago

Head of Infrastructure & Operations - London

City, London -
Harvey Nash plc
To apply you must have an excellent track record of being responsible for the management of the teams providing design, engineering, delivery and operational support of the clients infrastructure to include Storage, Database, Data-centre, Cloud based services and Server Architecture (Windows and Unix). In addition you will oversee service...
Salary: £100000 - £120000 per annum
Posted: Yesterday

Data Centre Service Manager - SECURITY CLEARED

London -
ITF Solutions
Based in Central London, my client is looking for an Experienced, SECURITY CLEARED, Data Centre Service Manager to join their team on a contract basis... SLA Reporting, Maintenance Plans, Escalation Procedures, Service Improvement Plans, and ensuring that end to end IT servies and support are delivered according to strict SLAs.....
Rate: £475 - £500 per day
Posted: 5 days ago

IT Service Delivery Manager

City of London -
Argyll Scott
Key areas we are looking for: Experience and a strong understanding of IT Service Management (ITSM) Practices, particularly for: Incident Management. Problem Management. Change Management... Experience of working in an ITIL environment. Supplier and Stakeholder Management. Disaster Recovery planning, testing and execution. Supporting a Windows based server and desktop environment.
Salary: £50000 - £55000 per annum + Bonus + Benefits
Posted: 5 days ago

Service Delivery Analyst/ Service Management Analyst-ITIL- City

City, London -
I3
Service Delivery Analyst - ITIL - Incident Management - Problem Management - Change Management - Service Improvement. A well-respected London Market Insurer seeks an experienced Service Delivery Analyst with ITIL v3 certification, strong knowledge of Incident/Problem/ Change processes and a minimum of 3 years in a Service Management role to join their City...
Salary: £38000 - £51000 per annum + benefits + bonus
Posted: 4 days ago

DV Cleared Service Delivery Manager

City of London -
Capita - ITMS
The successful candidate will be creating or amending any SLA's/OLA's required to support the changing support model, ensure the new support model works seamlessly with new embedded managed services and hold checkpoint meetings with business managers and work package owners and report on success of any progress...
Rate: £450 - £550 per annum
Posted: 12 days ago

Service Designer / Service Improvement - City of London

London -
Lorien Resourcing
A Service Designer is required by my client; a market leader working within the financial services arena. Due to the on-going success of my client there is a need for experienced Service Designers to join the organisation on a permanent basis. The Service Designer will be responsible for liaising...
Posted: 3 days ago