Jobs 1 to 15 of 19

Incident Manager - ITIL - 6 Months

Cambridge, Cambridgeshire -
Lorien Resourcing
The Incident Manager must have the appropriate ITIL qualifications and will have the following role and responsibilities; *Manage the Incident Management process... *Lead Incident Management reporting (KPIs and Service level Targets) *Assist the Service Desk Manager and Incident Management Process Owner in establishing Service Management best-practice and ITIL process...
Posted: 3 days ago

Service Centre Analyst

Norwich, Norfolk -
Circle Housing
This role will include the following duties: Provide professional and customer focused 1st line incident management support to all Circle Group offices and remote sites utilising remote tools... We are looking for people with the following experience: Knowledge of operating within an ITIL based Service Management function. Understanding the SLA...
Rate: From £18,479 to £20,120 per annum pro rata
Posted: 21 hours ago

Senior Delivery Manager

Cambridge -
360 Resourcing
You have experience of overseeing the end-to-end delivery of business critical projects and applications, and have a thorough understanding of project management, development and testing methodologies. You are familiar with structured IT Service Management and processes such as incident management, problem management and change management, through experience of...
Salary: £60.6k - 70.3k per year
Posted: 15 days ago

Service Desk Manager

Ipswich, Suffolk -
Cooper Lomaz Recruitment Ltd
My client is looking for a natural leader of people with knowledge of service desk management... Ideally from an IT support background, we are looking for somebody who has worked with Microsoft extensively. ITIL experience is also preferable... Act as the first point of escalation for incident management and escalation.....
Salary: £35k per year
Posted: 4 days ago

***Problem Manager / Incident Manager - Cambridgeshire - Flexible Rates - 6 Months***

Cambridgeshire -
CPS Group UK
A programme of work is underway to deploy industry standard processes based on the ITIL framework... ITIL v3 2011. Managing the Problem and knowledge management process. Problem Management process activities across the global operation and all services... Lead the Problem Management reporting (KPI’s and Service level Targets) Assist the...
Rate: £350 - 380 per day
Posted: 3 days ago

Applications Manager - Service Management Tools

Hertfordshire -
Polar Recruitment
Previous experience in a similar position involving Business/Systems Analysis and Project Management, analysing and delivering enhancements to core business applications. *Proven experience delivering enterprise applications/systems development projects, supervising small teams including Developers, Testers etc... *Experience with IT Service Management tools... *Understanding of ITIL processes. *Able to perform requirements...
Salary: £50000 - £55000 per annum + + Benefits
Posted: 2 hours ago

Senior Service Delivery Managers (SO)

Southend-On-Sea, Essex -
HMRC
The future of tax is digital. This is your chance to play a part in a groundbreaking new initiative with HMRC, the UK’s taxation administration. As we improve our digital systems, y ou’ll be instrumental in leading our team to deliver change. It’s a highly diverse role...
Salary: From £35,232 to £39,643 per annum
Posted: 19 days ago

Senior Service Delivery Managers (SO)

Southend-on-sea, Essex -
HMRC
The future of tax is digital. This is your chance to play a part in a groundbreaking new initiative with HMRC, the UK's taxation administration. As we improve our digital systems, you'll be instrumental in leading our team to deliver change. It's a highly diverse role and...
Posted: 20 days ago

IT Service Support Manager (ISO / ITIL / SDI)

Cambridge, Cambridgeshire -
EasyWebRecruitment.com
They promote, support and celebrate chemistry... ROLE: They are looking for an effective manager, with a dedication to continuous improvement and high quality customer support who can work in line with industry best practice such as ISO, ITIL or SDI standards. RESPONSIBILITIES: a) The Service Support Manager is responsible for...
Salary: £44,799 - £49,777 per annum
Posted: 19 hours ago

3rd Line Support Engineer

Potters Bar, Hertfordshire -
Ashdown IT
Suitable candidates will need to have experience administering Windows 2008 or 2012 Server and VMWare environments, ideally having held a role that encompasses full network and server responsibility. In addition to your experience with Windows Server and VMWare, it is also essential that you have some experience with networks, including...
Salary: £25000 - £35000 per annum + Benefits
Posted: 1 hour ago

Infrastructure Services Manager

Hatfield, Hertfordshire -
ComputaCenter
Responsible for the end to end delivery from the GIO technical and ITIL service lines into Computacenter's Contractual Services accounts. Acting as the conduit for the specified account with varied Computacenter delivery arms. Responsible for governing service delivery, service level attainment and continual improvement... Operational Management: 50% Governing service...
Salary: fully flexible benefits
Posted: 6 days ago

Service Managers (IT Service Management, Systems Solutions, IT Systems)

Cambridge OR Northampton -
LGSS
Principal responsibilities of the Service Managers (IT Service Management, Systems Solutions, IT Systems) - Building key relationships and stakeholder groups at senior management team and project board level and acting as a point of escalation for IT Service and Project issues... Skill and experience required of the Service Managers (IT Service...
Salary: £42K - £47K
Posted: 22 days ago

Business Systems Specialist Payroll

Watford, Hertfordshire -
Reed Technology
Proactive handling of all incidents, problems and change requests within the IT strategic support tool according to the IT Service Management Policy... * An effective contribution to IT project and service delivery work commensurate with other responsibilities and commitments... * To support, document and facilitate the transferral of system support knowledge to...
Salary: £40000 - £45000 per annum
Posted: 3 days ago

Desktop Solution Architect - DV

Hertfordshire -
LA International
DV Security Cleared, Lead architect for a Desktop Service solution*... To work closely within ITIL V3 service management framework... * VMware and or Citrix VDI deployments. * Windows 7\8.1. * Windows Server 2008\2012. * SCCM 2012. * MS Exchange 2010 and above. * Lumension. * Core network familiarity for desktop considerations for LAN and...
Posted: 20 hours ago

App Sup Team Leaders/App Service Owner Finance/Underwriting/Modelling

Essex -
Highams
Experience of Prince 2 / SQL/RMS Risklink / EQECAT / CLASW/WASP / Voyager / K-Centre / UDC Thunderhead / CODA / Cognos Planning / APEX... Candidates with expertise in one or more of the following areas will be considered; - High technical competence in SQL programming, VB programming, MS Office use and programming, MS Windows operating system,...
Salary: From £40,000 to £52,000 per annum
Posted: 5 days ago