Jobs 1 to 15 of 29

IT Service Manager / ITIL / Manchester - 52K

Manchester, Lancashire -
Circle Recruitment
Experience of continual service improvement plan (CSIP) and implementing Service Improvement Plans (SIP) * Experience in a multi Service management role, ideally covering both release management and change management functions. * An expert in ITIL, leading complex ITIL service delivery projects and implementing new process and solutions. * Stakeholder management at a senior...
Salary: £40000 - £52000 per annum + Benefits
Posted: Yesterday

IT Service Manager

Manchester -
Pertemps ERP
Knowledge of implementing ITIL and service quality procedures. - Experience of effective transition of new services and products into service delivery teams. - Broad exposure to IT infrastructure/application landscape ideally with technical depth in a discipline or ITSM process... As an IT Service Manager your main responsibilities will be: - Be accountable...
Salary: £45,000-£50,000 + Excellent benefits
Posted: 5 days ago

IT Service Desk Team Lead / ITIL / Service Desk

Manchester, Lancashire -
Circle Recruitment
So in the role you shall be responsible for supervising to ITIL best practices and then have an involvement in core IT Service Management functions. This will include Incident Management, Change Management, Configuration Management and Service Level Management... Keywords: IT Service Desk Team Lead / IT Helpdesk Manager / ITIL / SLA / Service...
Salary: £26000 - £31000 per annum + Benefits
Posted: 4 days ago

IT Service Manager - Circa £50K - ITIL - Manchester.

Manchester, Lancashire -
Adria Solutions Ltd
The IT Service Manager is a senior position within the Service & Change Management Team who will operationally manage the provision of IT services to the Group. This will include BAU services and Service Management support, expertise and oversight into projects... * Providing performance statistics and reporting to customers... * Ensuring that agreed...
Salary: £40000 - £48000 per annum + Benefits
Posted: 4 days ago

Service Delivery Lead - Stockport, North West

Stockport, Cheshire -
Evolution Recruitment Solutions
MAIN PURPOSE OF JOB To manage service and support delivery to our clients to meet agreed service levels for Live and UAT by championing and prioritising their support issues within the business through to resolution and restoration of service... Customer Relationship Management... -daily review of client priorities and required resource...
Salary: 30,000 to 35,000
Posted: 6 days ago

Service Delivery Leader

Stockport, Cheshire -
Net Recruit.co.uk Ltd
Position: Service Delivery Leader... Customer Relationship Management... - immediate escalation of high impact client Live or UAT issues to Service Delivery Manager for both service outage and commercially related issues Performance Management... - identify personal training needs and action them Coaching... ITIL Foundation. Minimum GCSE A-C grades preferably ‘A’ levels... Computer...
Salary: £25,000 to £35,000 - Dependant On Experience
Posted: 17 hours ago

Service Delivery Manager

Crewe, Cheshire -
WEX Europe Ltd
Continual improvement of IT Service Management & Operations performance to ensure agreed service levels are delivered to the business... ITIL Process... ITIL V3 Foundation & Lifecycle / Capability... Experience in implementing and / or managing ITIL based processes... Experience in customer services or service delivery with evidence of strong customer relationship management skills and...
Salary: Up to £60,000 per annum
Posted: 21 days ago

IT Service Managers x2

Manchester, Lancashire -
Talent International
Service delivery, Service manager, ITIL, Major Incident, Problem Change, Transformation, BPR... The Service Manager roles are both key roles within the organisation and will both report into the Service Delivery Manager who manages the provision of IT Services to the Organisation... Manage SLA's and OLA's... Provide performance statistics...
Salary: £40000 - £52000 per annum
Posted: Yesterday

Head of Service Delivery

Warrington, Cheshire -
NES IT
My client is looking to bring on board a Head of Service Delivery, you will have come from a Service Provider background rather than end user. You will have a strong Infrastructure/Data Centre background. The role of the Head of Service Delivery is to provide leadership to their team...
Salary: Competitive
Posted: 5 days ago

Support Technician

Stockport, Cheshire -
Net Recruit.co.uk Ltd
As part of the Service Management team you will be responsible for supporting our customer’s business critical systems... The successful candidate will possess strong interpersonal skills in order to provide a high level of customer service which will include excellent verbal and written communication, in addition to analytical and...
Salary: £16,500 - £20,000 DOE
Posted: 14 days ago

Incident Manager - Service Delivery Coordinator-Major Incident Analyst

Chorley, Lancashire -
Resourcing People Ltd.
The main objectives of Service Delivery are: - To restore normal service as quickly as possible - To minimise the impact of incidents on the business - To ensure that incidents are processed consistently and in line with the published process - To directly support resources where required - To provide information that allows support...
Salary: Unspecified Basic salary, plus shift allowance & benefits package.
Posted: 12 hours ago

Service Design Architect - Cumbria - SC Cleared (ideally)

Cumbria -
Capita - ITMS
Displays a high degree of knowledge relating to service management, ITSM toolsets, the Consultancy's service offerings and catalogue... Desirable:- ITIL Manager or ITIL V3 Expert and ISO/IEC 20000 consultant qualifications are desirable. Experience of working at a senior Operations management level. Experience in operating as a Service Delivery...
Rate: £325 - £425 per day
Posted: 6 days ago

Senior Service Management Transition Manager

Manchester, Lancashire -
CGI
ITIL qualified with excellent interpersonal skills and strong abilities to develop and enhance relationships with clients and peers... * ITIL certification, preferably Managers Certificate or ITIL Expert... * Commercial Understanding of cost efficient Service Delivery... * Educated to degree level. ********This role has SC clearance as mandatory due to the nature of the...
Salary: £35000 - £46000 per annum + excellent benefits
Posted: 6 days ago

IT Service Manager

Liverpool -
The Disclosure & Barring Service
This is an exciting opportunity to lead service management for the Disclosure and Barring Service (DBS)... The role is a critical part of the DBS governance of its Enterprise Architecture, which will provide oversight to all change... They will be accountable for the co-ordination of all project and day...
Salary: £46,500 - £57,841
Posted: Yesterday

ITIL Change & Problem Manager - Permanent

Manchester -
Interquest - IQ Tech
Some of the responsibilities for the Change and Problem Manager: *Design Build Implement and own, manage/operate the Change and Problem Management Processes including building and maintaining all required documentation / records (currently tactical on spreadsheet - soon to be on a new IT Service Management toolset such as Remedy, Landesk, Seibel) *...
Salary: £35000 - £40000 per annum
Posted: 8 days ago