Jobs 1 to 15 of 32

Service Delivery Manager

Liverpool -
Capita - ITIN
This is a great opportunity for an experienced Service Delivery Manager to join a market leading FTSE100 Company; working for Capita based in Knowsley/North West of England About us Capita is a FTSE 100 company who are currently the UK's leading Business Process Outsourcing (BPO) Company. Employing over...
Salary: £40000 per annum + Car, Pension
Posted: 10 days ago

Release Analyst

Stockport. Cheshire -
Net Recruit.co.uk Ltd
The Role: Our Release Management team are looking for a Release Analyst to expand their team... The role also includes providing management information on releases to clients and senior management, and ensuring all IT teams follow release management process. In order to apply, you must be able to provide evidence...
Salary: Competitive
Posted: 13 hours ago

IT Client Account Manager

Manchester, Lancashire -
Connectus
The Client Delivery Manager will represent the business from an ICT perspective with all clients (existing and new) and will be responsible for demonstrating adherence to SLA / KPI's to the client base from an operational perspective... - In-depth experience with IT focussed client service delivery, ideally supplying to the...
Salary: £70000 - £80000 per annum + Benefits
Posted: 6 days ago

Release Analyst / Engineer - Software changes - Stockport

Stockport -
Applause IT Innovation
Release Analyst / Engineer sought by this leading software house developing a range of eCommerce Insurance based products. You will be working across the organisation co-ordinating and being involved in software changes, configuration and release functions; working closely with internal managers and external customers. Responsibilities include: Co-ordinating releases protecting...
Salary: £23000 - £28000 per annum + bens
Posted: 4 days ago

Lead Monitoring Analyst - Systems Management

Manchester, Lancashire -
The Co-operative Group
You’ll have excellent knowledge of monitoring technologies such as Microsoft SCOM, Nagios and HP toolsets and be comfortable with Service Management processes, in particular ITIL... Above all else you’ll have a genuine passion for how ITSM technology can make a difference across a large, diverse organisation. You’ll...
Salary: From £32,000 to £39,000 per annum + benefits
Posted: 10 days ago

Service Management Support Technician

Stockport, Cheshire -
Net Recruit.co.uk Ltd
As part of the Service Management team you will be responsible for supporting our customer’s business critical systems... The successful candidate will possess strong interpersonal skills in order to provide a high level of customer service which will include excellent verbal and written communication, in addition to analytical and...
Salary: £16,500 - £20,000 DOE
Posted: 13 hours ago

Service Delivery Manager

Stockport, Cheshire -
Net Recruit.co.uk Ltd
Position: Service Delivery Manager... - Coaching and mentoring the Team Leaders in day to day management of their teams... - Conduct daily operational Team Leader meetings and weekly continuous improvement meeting... - Handling of all internal and external escalations in relation to Service Management. - Taking operational ownership of the Service Management System... - Ensure...
Salary: £38,000 - £45,000 per year
Posted: 21 days ago

Middleware - Lead Analyst

Manchester, Lancashire -
The Co-operative Group
But if you’re an ambitious Lead Analyst with Middleware experience and a commercial edge as sharp as ours, it’s your chance to gain exposure, make an impact and manage change on a whole new scale. Due to transformation activity, we have an exciting opportunity for 2 Middleware Specialists...
Salary: £Competitive
Posted: 7 days ago

Senior Service Delivery Manager

Runcorn, Cheshire -
Lockheed Martin
As an experienced, capable and commercially aware Senior Service Delivery Manager, you will be able to manage multiple customers and balance priorities accordingly... Experience of service delivery/service management gained in a commercial, outsourced or multi-vendor environment together with knowledge of aviation, airport and air traffic operations is highly...
Posted: 6 days ago

Live Services Hands On Manager

Warrington -
Computer Futures
Offering SaaS on Amazon Web Services you will be needed to help develop and grow the live service management capabilities... Liaise with third-parties such as Amazon Web Services and HMRC. Skills Required: At least 4years of experience working with live service management at a 2nd and 3rd line support...
Salary: £34000 - £40000 per annum + competitive
Posted: 8 days ago

2nd Line Support Analyst

Manchester, Lancashire -
Laterooms Ltd
Working to agreed OLA’s and SLA’s... Administration of Service Management Tool, working with the Service Management team to administer changes in a controlled way. Working with Incident & Problem Management and escalating tickets as and when required. Working with our Agile Development teams on incidents and problems for particular...
Salary: Competitive + bonus + benefits
Posted: 13 days ago

Service Delivery Manager

Warrington, Cheshire -
NSK International Consultants Ltd
Change Management and Configuration Management. Event, Availability and Capacity Management. Change and Release Management. Business Continuity and Disaster Recovery... Provision of monthly service performance reports, analytics, customer service reviews in line with agreed Service Management governance model... Relevant experience in an Application Service Delivery role... Technical knowledge within SQL/Oracle...
Salary: Competitive Salary + Benefits
Posted: 2 days ago

Helpdesk Analyst

Manchester, Lancashire -
Spring Technology
1st line support - Crewe - Helpdesk, Active Directory, Windows, Desktop Support, Microsoft exchange... -Provide 1st Line Support and resolve a high percentage of incoming IT Support requests upon the first contact including troubleshooting of IT related issues (software & hardware) Windows... -Answer incoming calls and record details of the fault / request in...
Posted: Yesterday

IT Operations Executive

Salford, Lancashire -
Outsourcery Hosting Ltd
This will include post sale support to existing customers with additional activities for supporting associated ITIL processes such as Incident Management, Problem Management & Change Management... - Monitor the relevant IT Service Management system (Microsoft Dynamics CRM) and email work queues for any service requests that require technical assistance for all Outsourcery...
Salary: From £21,000 to £27,000 per annum plus Bonus, Pension and Benefits
Posted: 7 days ago

IT Operations Executive

Manchester -
Outsourcery
This will include post sale support to existing customers with additional activities for supporting associated ITIL processes such as Incident Management, Problem Management & Change Management... - Monitor the relevant IT Service Management system (Microsoft Dynamics CRM) and email work queues for any service requests that require technical assistance for all Outsourcery...
Salary: £21,000 - £27,000 per year plus Bonus, Pension and Benefits
Posted: 7 days ago