Principle Specialist, Product and Technical Services
- Hiring Organisation
- Raytheon
- Location
- Wokingham, Berkshire, United Kingdom
- Salary
- £ 70 K
needs.Implement and configure software solutions against customer requirementsTroubleshoot and resolve issues surrounding installation, usage, upgrade and training of products.Create requirements/user stories and effectively communicate these to the development team verbally and/or visually within user stories.Regularly refine and prioritise user stories/requirements based on changing business needs.Provide tier 3 technical troubleshooting supportSupport user acceptance testing when required.Support customer training either onsite in Reading or on customer premises.Assist in documenting business and product processes to ensure compliance with process and qualityWorking within an agile SCRUM ...