The first table below looks at the demand for Service Management skills in IT jobs advertised for the Aberdeen region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Aberdeen region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Service Management
Rank 37 43 22
Rank change year-on-year
+6 -21
Permanent jobs citing Service Management 10 7 18
As % of all permanent IT jobs located in Aberdeen 2.924% 1.703% 6.618%
As % of the Processes & Methodologies category 3.922% 2.527% 10.84%
Number of salaries quoted 5 1 18
Average salary £37,500 £35,000 £52,500
Average salary % change year-on-year
+7.14% -33.33%
UK excluding London average salary £42,500 £43,500 £45,000
% change year-on-year
-2.29% -3.33%
All Processes & Methodologies
Aberdeen
Permanent IT job ads with a match in the
Processes & Methodologies category
255 277 166
As % of all permanent IT jobs located in Aberdeen 74.56% 67.40% 61.03%
Number of salaries quoted 189 204 137
Average salary £40,000 £42,750 £52,500
Average salary % change year-on-year
-6.43% -18.57%
90% offered a salary of more than £33,000 £30,000 £31,000
10% offered a salary of more than £59,000 £55,000 £72,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Management
Scotland

Service Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Aberdeen region as a proportion of the total demand within the Processes & Methodologies category.

Aberdeen Service Management Jobs Demand Trend

Service Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Aberdeen region.

Aberdeen Service Management Salary Trend

Service Management
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Aberdeen region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 13 (92.86%) ITIL
2 7 (50.00%) MS Excel
2 7 (50.00%) Oracle
3 6 (42.86%) C#
3 6 (42.86%) JavaScript
3 6 (42.86%) PL/SQL
3 6 (42.86%) SQL
3 6 (42.86%) .NET
3 6 (42.86%) MS Access
3 6 (42.86%) Service Delivery
3 6 (42.86%) Workflow
4 5 (35.71%) Finance
5 4 (28.57%) Security Management
5 4 (28.57%) CGI
6 3 (21.43%) MS Exchange
6 3 (21.43%) LAN
6 3 (21.43%) WAN
6 3 (21.43%) Disaster Recovery
6 3 (21.43%) SQL Server
6 3 (21.43%) Microsoft
6 3 (21.43%) Active Directory
6 3 (21.43%) EMC
6 3 (21.43%) Citrix
6 3 (21.43%) SAN
6 3 (21.43%) NetApp
6 3 (21.43%) Thin Client
6 3 (21.43%) vSphere
6 3 (21.43%) Degree
6 3 (21.43%) Load Balancing
6 3 (21.43%) Fat Client

Service Management
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Aberdeen region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Development
1 6 (42.86%) .NET
2 4 (28.57%) CGI
Application Platforms
1 3 (21.43%) MS Exchange
1 3 (21.43%) Lync
1 3 (21.43%) Exchange Server 2010
2 1 (7.143%) Oracle Application Server
2 1 (7.143%) WebLogic
Applications
1 7 (50.00%) MS Excel
Business Applications
1 1 (7.143%) Oracle EBS
Communications & Networking
1 3 (21.43%) LAN
1 3 (21.43%) WAN
1 3 (21.43%) SAN
1 3 (21.43%) NetScaler
Database & Business Intelligence
1 6 (42.86%) MS Access
2 3 (21.43%) SQL Server
Development Applications
1 1 (7.143%) Oracle Forms
General
1 5 (35.71%) Finance
Job Titles
1 8 (57.14%) Analyst
2 5 (35.71%) Support Analyst
3 3 (21.43%) Infrastructure Analyst
3 3 (21.43%) Services Delivery Manager
3 3 (21.43%) Service Manager
3 3 (21.43%) Delivery Manager
4 1 (7.143%) Oracle DBA
4 1 (7.143%) IT Support
4 1 (7.143%) Project Manager
4 1 (7.143%) 2nd Line Support
4 1 (7.143%) DBA
Miscellaneous
1 3 (21.43%) Thin Client
1 3 (21.43%) Fat Client
1 3 (21.43%) Enterprise Storage
Processes & Methodologies
1 13 (92.86%) ITIL
2 6 (42.86%) Service Delivery
2 6 (42.86%) Workflow
3 4 (28.57%) Security Management
4 3 (21.43%) Disaster Recovery
4 3 (21.43%) Load Balancing
4 3 (21.43%) Change Control
4 3 (21.43%) Capacity Management
5 1 (7.143%) Analytics
5 1 (7.143%) Database Security
5 1 (7.143%) ITIL V3
5 1 (7.143%) Data Management
5 1 (7.143%) Project Planning
5 1 (7.143%) Database Tuning
5 1 (7.143%) Capacity Planning
5 1 (7.143%) Migration
5 1 (7.143%) Project Management
5 1 (7.143%) Change Management
5 1 (7.143%) ITSM
5 1 (7.143%) ERP
Programming Languages
1 6 (42.86%) C#
1 6 (42.86%) JavaScript
1 6 (42.86%) PL/SQL
1 6 (42.86%) SQL
Qualifications
1 3 (21.43%) Degree
Quality Assurance & Compliance
1 1 (7.143%) SLA
System Software
1 3 (21.43%) Active Directory
1 3 (21.43%) vSphere
1 3 (21.43%) VMware Infrastructure
1 3 (21.43%) VMware Workstation
Systems Management
1 3 (21.43%) Backup Exec
Vendors
1 7 (50.00%) Oracle
2 3 (21.43%) Microsoft
2 3 (21.43%) EMC
2 3 (21.43%) Citrix
2 3 (21.43%) NetApp
2 3 (21.43%) VMware