The table below looks at the statistics for Service Management skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Service Management
Rank 98 94 101
Rank change year-on-year
-4 +7
Permanent jobs citing Service Management 54 81 56
As % of all permanent IT jobs located in Scotland 1.83% 2.11% 1.75%
As % of the Processes & Methodologies category 2.12% 2.60% 2.25%
Number of salaries quoted 38 48 39
Average salary £41,000 £44,750 £43,000
Average salary % change year-on-year
-8.37% +4.06%
90% offered a salary of more than £24,500 £27,400 £33,700
10% offered a salary of more than £56,475 £60,000 £57,500
UK excluding London average salary £45,000 £47,500 £42,500
% change year-on-year
-5.26% +11.76%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2543 3114 2490
As % of all permanent IT jobs located in Scotland 86.12% 81.28% 78.03%
Number of salaries quoted 1587 2068 1489
Average salary £45,000 £42,500 £41,500
Average salary % change year-on-year
+5.88% +2.40%
90% offered a salary of more than £32,500 £30,000 £30,000
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Service Management
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Scotland region.

Service Management Salary Trend in Scotland

Service Management
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Management across the Scotland region over the 3 months to 22 May 2015.

Service Management Salary Histogram in Scotland

Service Management
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +10 24 £40,000 -10.61% 11
Glasgow -12 14 £40,500 +7.28% 1
West Lothian +3 5 £22,625 -49.72%
North Lanarkshire +2 2 £40,250 +15.00%
Stirling -10 2 £50,000 -4.76%
Highlands +3 1 - -
Argyll and Bute - 1 £47,500 -
West Dunbartonshire - 1 £36,500 -
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 22 May 2015, IT jobs across the Scotland region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 60 (46.15%) ITIL
2 39 (30.00%) Finance
3 38 (29.23%) ITSM
4 33 (25.38%) Project Management
4 33 (25.38%) Degree
5 28 (21.54%) Service Delivery
6 27 (20.77%) SQL Server
7 25 (19.23%) Windows
8 24 (18.46%) Banking
9 22 (16.92%) IIS
9 22 (16.92%) Coaching
10 21 (16.15%) Oracle
11 20 (15.38%) ISO/IEC 27001
11 20 (15.38%) Performance Management
11 20 (15.38%) Microsoft
11 20 (15.38%) CISSP
11 20 (15.38%) Mentoring
12 18 (13.85%) Splunk
12 18 (13.85%) Portfolio Management
12 18 (13.85%) ArcSight
12 18 (13.85%) Test Strategy
12 18 (13.85%) Vulnerability Management
12 18 (13.85%) SLA
12 18 (13.85%) PCI DSS
12 18 (13.85%) Security Architecture
13 17 (13.08%) Stakeholder Management
14 16 (12.31%) Linux
14 16 (12.31%) Problem Management
15 15 (11.54%) Supplier Management
16 14 (10.77%) Change Management

Service Management
Top Related IT Skills in Scotland by Category

For the 6 months to 22 May 2015, IT jobs across the Scotland region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 22 (16.92%) IIS
2 13 (10.00%) JBoss
3 12 (9.23%) WebSphere
4 2 (1.54%) MS Exchange
4 2 (1.54%) WebSphere Application Server
4 2 (1.54%) IBM HTTP Server
5 1 (0.77%) GlassFish
5 1 (0.77%) GroupWise
5 1 (0.77%) SharePoint
Applications
1 7 (5.38%) MS Excel
2 3 (2.31%) MS Office
3 1 (0.77%) MS PowerPoint
Business Applications
1 1 (0.77%) Remedy ITSM
1 1 (0.77%) Oracle ERP
1 1 (0.77%) SAP Oil and Gas
1 1 (0.77%) SAP FI
Cloud Services
1 2 (1.54%) SaaS
Communications & Networking
1 9 (6.92%) DNS
2 6 (4.62%) DHCP
3 4 (3.08%) TCP/IP
3 4 (3.08%) CTI
3 4 (3.08%) SAN
4 3 (2.31%) WAN
4 3 (2.31%) IPv4
5 1 (0.77%) 3G
5 1 (0.77%) Internet
5 1 (0.77%) Firewall
5 1 (0.77%) Wireless
5 1 (0.77%) ADSL
5 1 (0.77%) Broadband
5 1 (0.77%) LAN
5 1 (0.77%) VPN
Database & Business Intelligence
1 27 (20.77%) SQL Server
2 11 (8.46%) Relational Database
3 10 (7.69%) RDBMS
4 7 (5.38%) Oracle Database
5 6 (4.62%) Oracle Database 10g
5 6 (4.62%) Oracle9i Database
5 6 (4.62%) Oracle Database 11g
6 4 (3.08%) SQL Server 2008
7 3 (2.31%) SQL Server 2005
8 2 (1.54%) QlikView
Development Applications
1 1 (0.77%) Selenium IDE
1 1 (0.77%) Jenkins
1 1 (0.77%) Selenium
1 1 (0.77%) WebDriver
1 1 (0.77%) JUnit
General
1 39 (30.00%) Finance
2 24 (18.46%) Banking
3 10 (7.69%) Law
4 4 (3.08%) Financial Institution
5 2 (1.54%) Telecoms
5 2 (1.54%) Investment Banking
5 2 (1.54%) Manufacturing
6 1 (0.77%) Retail Banking
6 1 (0.77%) Marketing
6 1 (0.77%) Advertising
6 1 (0.77%) Legal
6 1 (0.77%) Aerospace
6 1 (0.77%) Retail
6 1 (0.77%) Local Government
Job Titles
1 24 (18.46%) Consultant
2 21 (16.15%) Service Manager
3 17 (13.08%) Analyst
4 10 (7.69%) Security Consultant
4 10 (7.69%) Delivery Manager
4 10 (7.69%) Services Delivery Manager
5 9 (6.92%) Project Manager
6 6 (4.62%) Administrator
6 6 (4.62%) DBA
6 6 (4.62%) Developer
6 6 (4.62%) Java Developer
6 6 (4.62%) Oracle DBA
7 5 (3.85%) IT Services Manager
7 5 (3.85%) Service Analyst
7 5 (3.85%) Support Analyst
8 4 (3.08%) Architect
8 4 (3.08%) Technical Specialist
8 4 (3.08%) Incident Manager
8 4 (3.08%) Security Analyst
8 4 (3.08%) Infrastructure Manager
Libraries, Frameworks & Software Standards
1 11 (8.46%) CSS
1 11 (8.46%) HTML
2 10 (7.69%) Java EE
2 10 (7.69%) Dojo
2 10 (7.69%) jQuery
3 6 (4.62%) Middleware
3 6 (4.62%) Hibernate
3 6 (4.62%) JPA
4 5 (3.85%) EJB
5 4 (3.08%) JMS
5 4 (3.08%) JSP
5 4 (3.08%) Servlets
5 4 (3.08%) EJB 3.0
6 1 (0.77%) XML
Miscellaneous
1 11 (8.46%) Analytical Skills
2 5 (3.85%) Computer Science
3 4 (3.08%) PKI
4 3 (2.31%) Mainframe
4 3 (2.31%) AS400
5 2 (1.54%) IBM Mainframe
5 2 (1.54%) Mobile App
6 1 (0.77%) Mobile Banking
6 1 (0.77%) Enterprise Software
6 1 (0.77%) Statistics
6 1 (0.77%) Life Science
6 1 (0.77%) Fat Client
6 1 (0.77%) Thin Client
6 1 (0.77%) Client/Server
Operating Systems
1 25 (19.23%) Windows
2 16 (12.31%) Linux
3 11 (8.46%) UNIX
4 8 (6.15%) AIX
4 8 (6.15%) Solaris
5 6 (4.62%) Windows Server 2003
5 6 (4.62%) Windows Server 2008
6 4 (3.08%) Mac OS X
6 4 (3.08%) Windows 7
6 4 (3.08%) Apple iOS
7 3 (2.31%) Windows Server 2012
8 2 (1.54%) zOS
9 1 (0.77%) Windows 8
9 1 (0.77%) Red Hat Enterprise Linux
9 1 (0.77%) Windows XP
Processes & Methodologies
1 60 (46.15%) ITIL
2 38 (29.23%) ITSM
3 33 (25.38%) Project Management
4 28 (21.54%) Service Delivery
5 22 (16.92%) Coaching
6 20 (15.38%) Performance Management
6 20 (15.38%) Mentoring
7 18 (13.85%) Portfolio Management
7 18 (13.85%) Test Strategy
7 18 (13.85%) Vulnerability Management
7 18 (13.85%) Security Architecture
8 17 (13.08%) Stakeholder Management
9 16 (12.31%) Problem Management
10 15 (11.54%) Supplier Management
11 14 (10.77%) Change Management
12 13 (10.00%) Continuous Improvement
13 12 (9.23%) Agile Software Development
13 12 (9.23%) Incident Management
14 8 (6.15%) Disaster Recovery
15 7 (5.38%) Time Management
Programming Languages
1 11 (8.46%) JavaScript
2 10 (7.69%) Java
2 10 (7.69%) SQL
3 6 (4.62%) Shell Script
4 4 (3.08%) Perl
5 3 (2.31%) PowerShell
5 3 (2.31%) VBScript
6 1 (0.77%) VBA
6 1 (0.77%) T-SQL
Qualifications
1 33 (25.38%) Degree
2 20 (15.38%) CISSP
3 4 (3.08%) ITIL Certification
3 4 (3.08%) SC Cleared
3 4 (3.08%) Security Cleared
4 3 (2.31%) Microsoft Certification
4 3 (2.31%) MCP
4 3 (2.31%) MCSE
4 3 (2.31%) MCSA
5 2 (1.54%) CISM
5 2 (1.54%) ITIL Foundation Certificate
6 1 (0.77%) CRISC
6 1 (0.77%) ISACA
6 1 (0.77%) DV Cleared
6 1 (0.77%) MOS
6 1 (0.77%) A+ Certification
6 1 (0.77%) Cisco Certification
6 1 (0.77%) CCNA
Quality Assurance & Compliance
1 20 (15.38%) ISO/IEC 27001
2 18 (13.85%) SLA
2 18 (13.85%) PCI DSS
3 5 (3.85%) QA
4 2 (1.54%) ISO 9000
4 2 (1.54%) COBIT
5 1 (0.77%) ISO 9001
System Software
1 11 (8.46%) Active Directory
2 6 (4.62%) VMware Infrastructure
3 3 (2.31%) Hyper-V
3 3 (2.31%) XenApp
3 3 (2.31%) XenDesktop
4 1 (0.77%) vSphere
4 1 (0.77%) Squid
4 1 (0.77%) Terminal Services
Systems Management
1 8 (6.15%) SCOM
2 6 (4.62%) Oracle RMAN
3 5 (3.85%) SCCM
4 4 (3.08%) BMC PATROL
4 4 (3.08%) ITRS Geneos
5 1 (0.77%) WSUS
5 1 (0.77%) Business Desktop Deployment
5 1 (0.77%) McAfee ePO
5 1 (0.77%) Systems Management Server (SMS)
Vendors
1 21 (16.15%) Oracle
2 20 (15.38%) Microsoft
3 18 (13.85%) Splunk
3 18 (13.85%) ArcSight
4 7 (5.38%) VMware
5 5 (3.85%) HP
6 3 (2.31%) Compaq
6 3 (2.31%) Citrix
7 2 (1.54%) Cisco
7 2 (1.54%) IBM
7 2 (1.54%) PeopleSoft
8 1 (0.77%) Altiris
8 1 (0.77%) Remedy
8 1 (0.77%) McAfee
8 1 (0.77%) BMC
8 1 (0.77%) Novell
8 1 (0.77%) Red Hat
8 1 (0.77%) SAP
Edinburgh
Williams and Glyn
Posted: Yesterday
Edinburgh
Williams and Glyn
Salary: Competitve
Posted: Yesterday
Edinburgh
Williams and Glyn
Salary: Competitive
Posted: Yesterday
Edinburgh, Midlothian
CGI
Salary: £50000 - £70000 per annum + benefits
Posted: 2 days ago
Edinburgh, Midlothian
ECS
Posted: 5 days ago
Edinburgh, Midlothian, Scotland (EH3)
Guru Careers
Salary: £20 - 30k + Benefits
Posted: 5 days ago
Glasgow Area
SCC
Salary: From £17,000 to £19,000 per annum
Posted: 11 days ago
Edinburgh
Hays IT - Uk Posting account
Salary: £35000.00 - £38000.00 per annum
Posted: 12 days ago
Edinburgh
Hays IT - Uk Posting account
Salary: £37000.00 - £42000.00 per annum
Posted: 12 days ago
Edinburgh
Hays IT - Uk Posting account
Salary: £36000.00 - £41000.00 per annum
Posted: 17 days ago
Edinburgh
Hays IT - Uk Posting account
Salary: £36000.00 - £41000.00 per annum + negotiable
Posted: 18 days ago