The table below looks at the statistics for Service Management skills in IT jobs advertised for the Scotland region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 4 May 2016 with a comparison to the same period over the previous 2 years.

3 months to
4 May 2016
Same period 2015 Same period 2014
Service Management
Rank 102 102 104
Rank change year-on-year
0 +2
Permanent jobs citing Service Management 58 59 82
As % of all permanent IT jobs located in Scotland 2.03% 1.88% 2.05%
As % of the Processes & Methodologies category 2.27% 2.15% 2.42%
Number of salaries quoted 46 38 50
Median salary £36,000 £40,500 £44,000
Median salary % change year-on-year
-11.11% -7.95%
90% offered a salary of more than £23,000 £21,775 £26,000
10% offered a salary of more than £50,000 £55,375 £61,500
UK excluding London median salary £42,500 £45,000 £47,500
% change year-on-year
-5.55% -5.26%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2556 2747 3384
As % of all permanent IT jobs located in Scotland 89.53% 87.68% 84.71%
Number of salaries quoted 1568 1716 2232
Median salary £45,000 £45,000 £42,500
Median salary % change year-on-year
- +5.88%
90% offered a salary of more than £31,500 £32,500 £30,000
10% offered a salary of more than £65,000 £59,000 £60,000
UK excluding London median salary £45,000 £44,000 £42,500
% change year-on-year
+2.27% +3.52%

Service Management
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Scotland region.

Service Management Salary Trend in Scotland

Service Management
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Management across the Scotland region over the 3 months to 4 May 2016.

Service Management Salary Histogram in Scotland

Service Management
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 4 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +15 29 £37,500 -6.25% 8
Glasgow -1 22 £30,000 -25.92% 3
Highlands +2 4 £29,584 - 2
Moray - 2 £37,500 -
Stirling -1 1 £50,000 -
Inverclyde - 1 - -
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 4 May 2016, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for Service Management.

1 66 (52.80%) ITIL
2 52 (41.60%) Finance
3 49 (39.20%) Change Management
4 40 (32.00%) ITSM
5 39 (31.20%) Problem Management
6 36 (28.80%) Incident Management
7 35 (28.00%) Banking
8 30 (24.00%) Continuous Improvement
8 30 (24.00%) Windows
9 24 (19.20%) WebSphere
10 22 (17.60%) Analytical Skills
11 21 (16.80%) Degree
11 21 (16.80%) Oracle
11 21 (16.80%) Microsoft
12 20 (16.00%) Project Management
12 20 (16.00%) ITIL V3
12 20 (16.00%) Mobile Banking
13 19 (15.20%) SLA
13 19 (15.20%) SQL
14 17 (13.60%) XML
14 17 (13.60%) Unix
14 17 (13.60%) MS Excel
14 17 (13.60%) Mainframe
15 15 (12.00%) IBM
16 14 (11.20%) Investment Banking
16 14 (11.20%) Windows Server
17 13 (10.40%) Supplier Management
17 13 (10.40%) Computer Science
17 13 (10.40%) Java
18 12 (9.60%) Firewall

Service Management
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (19.20%) WebSphere
2 10 (8.00%) SharePoint
3 5 (4.00%) Skype for Business
4 4 (3.20%) IIS
5 1 (0.80%) MS Exchange
Applications
1 17 (13.60%) MS Excel
2 7 (5.60%) MS Office
3 5 (4.00%) MS PowerPoint
4 4 (3.20%) InfoPath
5 2 (1.60%) MS Visio
6 1 (0.80%) MS Project
Business Applications
1 5 (4.00%) Infor SunSystems
1 5 (4.00%) Oracle ERP
2 3 (2.40%) Sage CRM
3 1 (0.80%) Oracle 11i
3 1 (0.80%) Oracle EBS R12
Cloud Services
1 4 (3.20%) Cloud Computing
2 1 (0.80%) Microsoft Azure
2 1 (0.80%) Office 365
Communications & Networking
1 12 (9.60%) Firewall
2 10 (8.00%) DMZ
2 10 (8.00%) HTTP
2 10 (8.00%) Internet
2 10 (8.00%) Intranet
2 10 (8.00%) SSL
3 8 (6.40%) SAN
4 6 (4.80%) VoIP
5 3 (2.40%) CTI
5 3 (2.40%) LAN
6 2 (1.60%) 802.11
6 2 (1.60%) BGP
6 2 (1.60%) DPNSS
6 2 (1.60%) HSRP
6 2 (1.60%) IP Telephony
6 2 (1.60%) OSPF
6 2 (1.60%) SCCP
6 2 (1.60%) WAN
6 2 (1.60%) Wireless
6 2 (1.60%) WLAN
Database & Business Intelligence
1 10 (8.00%) DB2
2 6 (4.80%) SQL Server
3 3 (2.40%) Oracle Database
4 2 (1.60%) SQL Server Reporting Services
Development Applications
1 2 (1.60%) JIRA
2 1 (0.80%) Jenkins
2 1 (0.80%) TeamCity
General
1 52 (41.60%) Finance
2 35 (28.00%) Banking
3 14 (11.20%) Investment Banking
4 5 (4.00%) Retail
5 4 (3.20%) Telecoms
6 2 (1.60%) Retail Banking
7 1 (0.80%) Games
7 1 (0.80%) Legal
Job Titles
1 29 (23.20%) Analyst
2 16 (12.80%) Applications Support
3 14 (11.20%) Service Manager
4 10 (8.00%) DB2 Support
4 10 (8.00%) Firewall Analyst
4 10 (8.00%) IT Manager
4 10 (8.00%) Mainframe Support
4 10 (8.00%) XML Analyst
5 8 (6.40%) Support Engineer
6 7 (5.60%) Consultant
6 7 (5.60%) IT Services Manager
7 6 (4.80%) Service Analyst
7 6 (4.80%) Service Transition Manager
7 6 (4.80%) Technical Specialist
7 6 (4.80%) Transition Manager
8 5 (4.00%) IT Analyst
8 5 (4.00%) Operations Engineer
8 5 (4.00%) Operations Support Engineer
8 5 (4.00%) Team Leader
9 4 (3.20%) Change Control Analyst
Libraries, Frameworks & Software Standards
1 17 (13.60%) XML
2 10 (8.00%) .NET
2 10 (8.00%) XSL
3 8 (6.40%) ASP.NET
4 7 (5.60%) REST
4 7 (5.60%) Web Services
5 6 (4.80%) SOAP
5 6 (4.80%) WCF
6 3 (2.40%) HTML
6 3 (2.40%) VXML
7 2 (1.60%) 802.1X
7 2 (1.60%) WPF
8 1 (0.80%) Flash
Miscellaneous
1 22 (17.60%) Analytical Skills
2 20 (16.00%) Mobile Banking
3 17 (13.60%) Mainframe
4 13 (10.40%) Computer Science
5 10 (8.00%) DataPower
5 10 (8.00%) Mobile App
6 9 (7.20%) Statistics
7 6 (4.80%) Data Centre
8 5 (4.00%) Data Extraction
9 4 (3.20%) AS400
9 4 (3.20%) IBM Mainframe
10 3 (2.40%) Driving Licence
10 3 (2.40%) IVR
10 3 (2.40%) Management Information System
11 2 (1.60%) CCTV
11 2 (1.60%) Pricing Data
12 1 (0.80%) Clustering
12 1 (0.80%) Hybrid Cloud
12 1 (0.80%) Private Cloud
12 1 (0.80%) Replication
Operating Systems
1 30 (24.00%) Windows
2 17 (13.60%) Unix
3 14 (11.20%) Windows Server
4 11 (8.80%) Windows Server 2008
5 9 (7.20%) Linux
6 4 (3.20%) Windows XP
7 3 (2.40%) Windows Server 2012
8 2 (1.60%) Solaris
8 2 (1.60%) Windows Server 2003
9 1 (0.80%) AIX
9 1 (0.80%) Windows 10
9 1 (0.80%) Windows 7
9 1 (0.80%) zOS
Processes & Methodologies
1 66 (52.80%) ITIL
2 49 (39.20%) Change Management
3 40 (32.00%) ITSM
4 39 (31.20%) Problem Management
5 36 (28.80%) Incident Management
6 30 (24.00%) Continuous Improvement
7 20 (16.00%) ITIL V3
7 20 (16.00%) Project Management
8 13 (10.40%) Supplier Management
9 10 (8.00%) Disaster Recovery
9 10 (8.00%) Service Delivery
10 9 (7.20%) Business Continuity
10 9 (7.20%) Release Management
11 8 (6.40%) Change Control
11 8 (6.40%) Risk Management
12 6 (4.80%) ERP
12 6 (4.80%) Mentoring
12 6 (4.80%) Non-Functional Testing
12 6 (4.80%) Root Cause Analysis
12 6 (4.80%) Stakeholder Management
Programming Languages
1 19 (15.20%) SQL
2 13 (10.40%) Java
3 9 (7.20%) C#
4 7 (5.60%) Shell Script
5 5 (4.00%) PowerShell
5 5 (4.00%) VB.NET
6 4 (3.20%) T-SQL
7 3 (2.40%) JavaScript
8 2 (1.60%) PL/SQL
9 1 (0.80%) Ruby
Qualifications
1 21 (16.80%) Degree
2 10 (8.00%) ITIL Certification
3 5 (4.00%) HND
4 4 (3.20%) CISM
4 4 (3.20%) CISSP
4 4 (3.20%) ITIL Foundation Certificate
5 2 (1.60%) CCDA
5 2 (1.60%) CCDP
5 2 (1.60%) CCNP
5 2 (1.60%) Cisco Certification
5 2 (1.60%) SC Cleared
5 2 (1.60%) Security Cleared
6 1 (0.80%) CISA
6 1 (0.80%) MCP
6 1 (0.80%) MCSA
6 1 (0.80%) MCSE
6 1 (0.80%) Microsoft Certification
6 1 (0.80%) PRINCE2 Certification
Quality Assurance & Compliance
1 19 (15.20%) SLA
2 6 (4.80%) QA
3 4 (3.20%) ISO/IEC 27001
4 3 (2.40%) COBIT
5 1 (0.80%) PCI DSS
System Software
1 5 (4.00%) Active Directory
2 3 (2.40%) VMware Infrastructure
3 1 (0.80%) vSphere
3 1 (0.80%) XenApp
3 1 (0.80%) XenDesktop
Systems Management
1 2 (1.60%) SCCM
2 1 (0.80%) Ansible
2 1 (0.80%) Nagios
2 1 (0.80%) Opscode Chef
2 1 (0.80%) Puppet
Vendors
1 21 (16.80%) Microsoft
1 21 (16.80%) Oracle
2 15 (12.00%) IBM
3 5 (4.00%) Sun
4 3 (2.40%) Genesys
4 3 (2.40%) Sage
4 3 (2.40%) VMware
5 2 (1.60%) Aruba
5 2 (1.60%) CheckPoint
5 2 (1.60%) Cisco
5 2 (1.60%) Fortinet
5 2 (1.60%) Juniper
5 2 (1.60%) Motorola
6 1 (0.80%) ArcSight
6 1 (0.80%) CA
6 1 (0.80%) Citrix
6 1 (0.80%) F5
6 1 (0.80%) HP
6 1 (0.80%) ServiceNow
6 1 (0.80%) Splunk
Bellshill, Lanarkshire
Colossus Associates
Salary: £18000 per annum, Benefits 0
Posted: 11 hours ago
Edinburgh, Midlothian
CGI
Salary: £30000 - £40000 per annum + benefits
Posted: 18 hours ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £35000 - £45000 per annum + Competitive Benefits Package
Posted: Yesterday
Glasgow
Capita Internal Resourcing
Posted: 2 days ago
Edinburgh
Sainsbury's Bank
Salary: Excellent Salary +Benefits
Posted: 2 days ago
Edinburgh
Sainsbury's Bank
Salary: Excellent Salary +Benefits
Posted: 2 days ago
Edinburgh
Interquest - IQ Tech
Salary: £45000 - £65000 per annum + Car Allowance & Benefits
Posted: 9 days ago
Edinburgh
Cathcart Associates
Salary: £25000 - £30000 per annum
Posted: 16 days ago
Edinburgh
Recruitment Genius Ltd
Salary: £21000 per annum
Posted: 17 days ago
Glasgow
Hays Specialist Recruitment Ltd
Salary: £36000 - £42000.00 per annum + benefits
Posted: 21 days ago
Inverness
Hays Specialist Recruitment Ltd
Salary: £27000.00 - £32000 per annum
Posted: 22 days ago
Bishopton, Renfrewshire
Hewlett Packard Enterprise
Posted: 23 days ago
Inverness
Hays Specialist Recruitment Ltd
Salary: £27000.00 - £28000.00 per annum
Posted: 24 days ago
Glasgow
Computer Futures
Salary: £80000 - £115000 per annum + competitive
Posted: 24 days ago
Edinburgh
TDA Group
Salary: £45000 - £55000 per annum + +Bonus +On-call
Posted: 26 days ago