The table below looks at the statistics for Service Management skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Service Management
Rank 100 103 113
Rank change year-on-year
+3 +10
Permanent jobs citing Service Management 58 75 54
As % of all permanent IT jobs located in Scotland 1.85% 1.90% 1.74%
As % of the Processes & Methodologies category 2.16% 2.34% 2.22%
Number of salaries quoted 36 47 36
Average salary £40,500 £44,000 £45,000
Average salary % change year-on-year
-7.95% -2.22%
90% offered a salary of more than £23,250 £26,000 £30,250
10% offered a salary of more than £55,625 £66,000 £57,500
UK excluding London average salary £45,000 £47,500 £45,000
% change year-on-year
-5.26% +5.55%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2681 3200 2428
As % of all permanent IT jobs located in Scotland 85.49% 81.18% 78.37%
Number of salaries quoted 1653 2099 1394
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £32,500 £30,000 £29,000
10% offered a salary of more than £60,000 £60,000 £57,500
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Service Management
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Scotland region.

Service Management Salary Trend in Scotland

Service Management
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Management across the Scotland region over the 3 months to 27 April 2015.

Service Management Salary Histogram in Scotland

Service Management
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -3 20 £40,000 -10.61% 4
Glasgow +5 18 £40,500 +6.57% 2
West Lothian +10 10 £27,750 -38.33% 1
North Lanarkshire 0 2 £40,250 -38.07%
Stirling -5 2 £50,000 +92.30%
West Dunbartonshire - 2 £36,500 -
Highlands +1 1 - -
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 27 April 2015, IT jobs across the Scotland region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 72 (51.43%) ITIL
2 45 (32.14%) Finance
3 39 (27.86%) ITSM
4 35 (25.00%) Project Management
5 32 (22.86%) Service Delivery
6 30 (21.43%) Degree
7 27 (19.29%) Windows
8 26 (18.57%) Banking
9 25 (17.86%) SLA
10 24 (17.14%) IIS
10 24 (17.14%) Oracle
10 24 (17.14%) SQL Server
11 22 (15.71%) Microsoft
12 21 (15.00%) Performance Management
13 20 (14.29%) Coaching
13 20 (14.29%) ISO/IEC 27001
14 19 (13.57%) CISSP
14 19 (13.57%) SQL
14 19 (13.57%) Linux
15 18 (12.86%) Supplier Management
15 18 (12.86%) Problem Management
15 18 (12.86%) Mentoring
15 18 (12.86%) Test Strategy
15 18 (12.86%) Vulnerability Management
15 18 (12.86%) PCI DSS
15 18 (12.86%) Security Architecture
15 18 (12.86%) Splunk
15 18 (12.86%) Portfolio Management
15 18 (12.86%) ArcSight
16 16 (11.43%) Stakeholder Management

Service Management
Top Related IT Skills in Scotland by Category

For the 6 months to 27 April 2015, IT jobs across the Scotland region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 24 (17.14%) IIS
2 11 (7.86%) JBoss
2 11 (7.86%) WebSphere
3 2 (1.43%) WebSphere Application Server
3 2 (1.43%) IBM HTTP Server
4 1 (0.71%) WebLogic
4 1 (0.71%) GlassFish
4 1 (0.71%) Mule
4 1 (0.71%) IBM Notes
4 1 (0.71%) SharePoint
4 1 (0.71%) MS Exchange
4 1 (0.71%) CICS
4 1 (0.71%) BizTalk Server
4 1 (0.71%) GroupWise
4 1 (0.71%) Oracle Workflow
Applications
1 6 (4.29%) MS Excel
2 3 (2.14%) MS Office
3 1 (0.71%) MS PowerPoint
Business Applications
1 1 (0.71%) SAP FI
1 1 (0.71%) Oracle EBS
1 1 (0.71%) Oracle ERP
1 1 (0.71%) SAP Oil and Gas
1 1 (0.71%) Remedy ITSM
1 1 (0.71%) Oracle General Ledger
1 1 (0.71%) Oracle EBS R12
1 1 (0.71%) Oracle Payables
1 1 (0.71%) Oracle Receivables
1 1 (0.71%) Oracle Assets
Cloud Services
1 1 (0.71%) SaaS
Communications & Networking
1 12 (8.57%) DNS
2 7 (5.00%) DHCP
3 6 (4.29%) SAN
4 5 (3.57%) TCP/IP
4 5 (3.57%) IPv4
5 4 (2.86%) WAN
6 2 (1.43%) Firewall
7 1 (0.71%) Wireless
7 1 (0.71%) Intrusion Detection
7 1 (0.71%) BIG-IP
7 1 (0.71%) Cisco ASA
7 1 (0.71%) CTI
7 1 (0.71%) Internet
7 1 (0.71%) 3G
7 1 (0.71%) MPLS
7 1 (0.71%) BGP
7 1 (0.71%) SMTP
7 1 (0.71%) ADSL
7 1 (0.71%) Broadband
7 1 (0.71%) LAN
Database & Business Intelligence
1 24 (17.14%) SQL Server
2 12 (8.57%) Oracle Database
3 9 (6.43%) Relational Database
4 8 (5.71%) RDBMS
5 6 (4.29%) Oracle Database 10g
5 6 (4.29%) Oracle9i Database
5 6 (4.29%) Oracle Database 11g
5 6 (4.29%) SQL Server 2008
6 5 (3.57%) SQL Server 2005
7 3 (2.14%) QlikView
8 1 (0.71%) Data Warehouse
8 1 (0.71%) DB2
8 1 (0.71%) Oracle Reports
8 1 (0.71%) Oracle ODI
8 1 (0.71%) Oracle BI EE
8 1 (0.71%) Oracle BI Publisher
Development Applications
1 1 (0.71%) JUnit
1 1 (0.71%) Oracle APEX
1 1 (0.71%) Selenium
1 1 (0.71%) WebDriver
1 1 (0.71%) Jenkins
1 1 (0.71%) Selenium IDE
General
1 45 (32.14%) Finance
2 26 (18.57%) Banking
3 10 (7.14%) Law
4 4 (2.86%) Financial Institution
5 2 (1.43%) Telecoms
5 2 (1.43%) Investment Banking
6 1 (0.71%) Local Government
6 1 (0.71%) Retail Banking
6 1 (0.71%) Marketing
6 1 (0.71%) Retail
6 1 (0.71%) Legal
6 1 (0.71%) Manufacturing
6 1 (0.71%) Advertising
Job Titles
1 24 (17.14%) Consultant
2 22 (15.71%) Service Manager
3 17 (12.14%) Analyst
4 12 (8.57%) DBA
4 12 (8.57%) Administrator
5 11 (7.86%) Oracle DBA
6 10 (7.14%) Services Delivery Manager
6 10 (7.14%) Security Consultant
6 10 (7.14%) Delivery Manager
7 9 (6.43%) Project Manager
8 8 (5.71%) Developer
9 7 (5.00%) Java Developer
10 5 (3.57%) Support Analyst
10 5 (3.57%) Infrastructure Manager
10 5 (3.57%) Technical Specialist
10 5 (3.57%) SQL DBA
11 4 (2.86%) Incident Manager
11 4 (2.86%) Service Analyst
11 4 (2.86%) Applications Support
11 4 (2.86%) Security Analyst
Libraries, Frameworks & Software Standards
1 8 (5.71%) CSS
1 8 (5.71%) HTML
1 8 (5.71%) Java EE
2 7 (5.00%) Dojo
2 7 (5.00%) jQuery
2 7 (5.00%) JPA
2 7 (5.00%) Hibernate
3 4 (2.86%) Middleware
4 2 (1.43%) EJB
4 2 (1.43%) XML
5 1 (0.71%) JMS
5 1 (0.71%) JSP
5 1 (0.71%) Servlets
5 1 (0.71%) Web Services
5 1 (0.71%) ActiveMQ
5 1 (0.71%) EJB 3.0
5 1 (0.71%) Apache Camel
Miscellaneous
1 14 (10.00%) Analytical Skills
2 5 (3.57%) Data Protection Act
3 4 (2.86%) Mainframe
3 4 (2.86%) PKI
4 3 (2.14%) IBM Mainframe
4 3 (2.14%) AS400
5 2 (1.43%) Computer Science
5 2 (1.43%) Mobile App
5 2 (1.43%) Enterprise Software
6 1 (0.71%) Mobile Banking
6 1 (0.71%) Statistics
6 1 (0.71%) Life Science
6 1 (0.71%) CMDB
6 1 (0.71%) Fat Client
6 1 (0.71%) Replication
6 1 (0.71%) Client/Server
6 1 (0.71%) Thin Client
Operating Systems
1 27 (19.29%) Windows
2 19 (13.57%) Linux
3 12 (8.57%) UNIX
4 9 (6.43%) AIX
4 9 (6.43%) Solaris
4 9 (6.43%) Windows Server 2008
5 8 (5.71%) Windows Server 2003
6 4 (2.86%) Mac OS X
6 4 (2.86%) Windows 7
6 4 (2.86%) Apple iOS
6 4 (2.86%) Windows Server 2012
7 3 (2.14%) zOS
8 2 (1.43%) Red Hat Enterprise Linux
9 1 (0.71%) Windows 8
9 1 (0.71%) Windows XP
Processes & Methodologies
1 72 (51.43%) ITIL
2 39 (27.86%) ITSM
3 35 (25.00%) Project Management
4 32 (22.86%) Service Delivery
5 21 (15.00%) Performance Management
6 20 (14.29%) Coaching
7 18 (12.86%) Test Strategy
7 18 (12.86%) Vulnerability Management
7 18 (12.86%) Mentoring
7 18 (12.86%) Portfolio Management
7 18 (12.86%) Security Architecture
7 18 (12.86%) Problem Management
7 18 (12.86%) Supplier Management
8 16 (11.43%) Stakeholder Management
8 16 (11.43%) Change Management
9 14 (10.00%) Continuous Improvement
10 13 (9.29%) Incident Management
11 11 (7.86%) Agile Software Development
12 10 (7.14%) Time Management
13 9 (6.43%) Disaster Recovery
Programming Languages
1 19 (13.57%) SQL
2 9 (6.43%) Java
2 9 (6.43%) JavaScript
3 6 (4.29%) Shell Script
3 6 (4.29%) PowerShell
4 5 (3.57%) VBScript
5 3 (2.14%) Perl
6 1 (0.71%) PL/SQL
6 1 (0.71%) T-SQL
6 1 (0.71%) C
6 1 (0.71%) C#
6 1 (0.71%) COBOL
6 1 (0.71%) VBA
6 1 (0.71%) REXX
Qualifications
1 30 (21.43%) Degree
2 19 (13.57%) CISSP
3 5 (3.57%) Microsoft Certification
3 5 (3.57%) MCP
3 5 (3.57%) MCSE
3 5 (3.57%) MCSA
4 4 (2.86%) ITIL Certification
4 4 (2.86%) SC Cleared
4 4 (2.86%) Security Cleared
5 3 (2.14%) ITIL Foundation Certificate
6 2 (1.43%) CISM
7 1 (0.71%) MOS
7 1 (0.71%) A+ Certification
7 1 (0.71%) ISEB
7 1 (0.71%) ISACA
Quality Assurance & Compliance
1 25 (17.86%) SLA
2 20 (14.29%) ISO/IEC 27001
3 18 (12.86%) PCI DSS
4 5 (3.57%) QA
5 4 (2.86%) ISO 9000
6 2 (1.43%) COBIT
7 1 (0.71%) ISO 9001
System Software
1 13 (9.29%) Active Directory
2 5 (3.57%) VMware Infrastructure
2 5 (3.57%) Hyper-V
2 5 (3.57%) XenApp
2 5 (3.57%) XenDesktop
3 1 (0.71%) vSphere
3 1 (0.71%) Terminal Services
3 1 (0.71%) RACF
3 1 (0.71%) Squid
Systems Management
1 10 (7.14%) SCOM
2 9 (6.43%) SCCM
3 6 (4.29%) Oracle RMAN
4 3 (2.14%) BMC PATROL
4 3 (2.14%) ITRS Geneos
5 1 (0.71%) McAfee ePO
5 1 (0.71%) Nagios
5 1 (0.71%) OpenView
5 1 (0.71%) CiscoWorks
5 1 (0.71%) Business Desktop Deployment
5 1 (0.71%) CA Endevor
5 1 (0.71%) OMEGAMON
Vendors
1 24 (17.14%) Oracle
2 22 (15.71%) Microsoft
3 18 (12.86%) Splunk
3 18 (12.86%) ArcSight
4 7 (5.00%) VMware
5 6 (4.29%) HP
6 5 (3.57%) Compaq
6 5 (3.57%) Citrix
7 3 (2.14%) IBM
8 2 (1.43%) Red Hat
8 2 (1.43%) BMC
8 2 (1.43%) PeopleSoft
8 2 (1.43%) SAP
8 2 (1.43%) Cisco
9 1 (0.71%) EMC
9 1 (0.71%) CA
9 1 (0.71%) CommVault
9 1 (0.71%) Novell
9 1 (0.71%) Lotus
9 1 (0.71%) Altiris
Edinburgh, Midlothian
Harvey Nash plc
Salary: £35000 - £45000 per annum + Competitive Benefits Package
Posted: 3 days ago
Glasgow, Lanarkshire
HAYS INFORMATION TECHNOLOGY
Salary: £20000.00 - £26000.00 per annum
Posted: 4 days ago
West Lothian
Claremont Consulting Limited
Salary: £15000.00 - £17500 per annum + shift allowance
Posted: 5 days ago
Edinburgh, Midlothian
CGI
Salary: £50000 - £70000 per annum + excellent benefits
Posted: 10 days ago