The table below looks at the statistics for Service Management skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 26 January 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Jan 2015
Same period 2014 Same period 2013
Service Management
Rank 76 89 102
Rank change year-on-year
+13 +13
Permanent jobs citing Service Management 82 70 47
As % of all permanent IT jobs located in Scotland 2.64% 2.12% 1.59%
As % of the Processes & Methodologies category 3.11% 2.60% 1.98%
Number of salaries quoted 45 29 32
Average salary £47,500 £45,000 £35,500
Average salary % change year-on-year
+5.55% +26.76%
90% offered a salary of more than £34,100 £30,000 £18,650
10% offered a salary of more than £78,000 £56,000 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2638 2689 2376
As % of all permanent IT jobs located in Scotland 84.91% 81.56% 80.30%
Number of salaries quoted 1714 1733 1614
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £32,050 £30,000 £27,775
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London average salary £42,500 £42,500 £40,000
% change year-on-year
- +6.25%

Service Management
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Scotland region.

Service Management Salary Trend in Scotland

Service Management
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Management across the Scotland region over the 3 months to 26 January 2015.

Service Management Salary Histogram in Scotland

Service Management
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 26 January 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -8 38 £45,000 +19.20% 3
Glasgow +15 21 £44,000 -9.74%
Aberdeen +5 8 £33,500 -44.16%
Stirling - 5 £50,000 -
West Lothian - 3 - - 2
Highlands +5 2 - -
West Dunbartonshire - 1 £50,000 -
North Lanarkshire - 1 £42,500 -
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 26 January 2015, IT jobs across the Scotland region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 70 (48.95%) ITIL
2 47 (32.87%) Finance
3 34 (23.78%) ITSM
4 33 (23.08%) Banking
5 32 (22.38%) Service Delivery
6 27 (18.88%) Degree
7 26 (18.18%) Windows
8 24 (16.78%) Project Management
8 24 (16.78%) SLA
8 24 (16.78%) Incident Management
9 23 (16.08%) Change Management
10 20 (13.99%) Continuous Improvement
11 19 (13.29%) Analytical Skills
11 19 (13.29%) Microsoft
12 17 (11.89%) SQL
12 17 (11.89%) Oracle
13 16 (11.19%) IIS
13 16 (11.19%) Stakeholder Management
14 15 (10.49%) Linux
15 14 (9.79%) Active Directory
15 14 (9.79%) Performance Management
16 13 (9.09%) Risk Management
16 13 (9.09%) Supplier Management
17 12 (8.39%) VMware
18 11 (7.69%) UNIX
18 11 (7.69%) DNS
18 11 (7.69%) SQL Server
18 11 (7.69%) Release Management
18 11 (7.69%) Coaching
19 10 (6.99%) Mentoring

Service Management
Top Related IT Skills in Scotland by Category

For the 6 months to 26 January 2015, IT jobs across the Scotland region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 16 (11.19%) IIS
2 7 (4.90%) WebSphere
3 5 (3.50%) JBoss
3 5 (3.50%) MTS
4 3 (2.10%) IBM Notes
4 3 (2.10%) CICS
5 2 (1.40%) Oracle Workflow
6 1 (0.70%) WebLogic
6 1 (0.70%) BizTalk Server
6 1 (0.70%) WorkSite
6 1 (0.70%) Mule
6 1 (0.70%) Apache
6 1 (0.70%) SharePoint
6 1 (0.70%) MS Exchange
6 1 (0.70%) ColdFusion
Applications
1 9 (6.29%) MS Excel
2 5 (3.50%) MS Office
3 1 (0.70%) MS PowerPoint
Business Applications
1 2 (1.40%) Oracle General Ledger
1 2 (1.40%) Oracle EBS R12
1 2 (1.40%) Oracle Payables
1 2 (1.40%) Oracle Receivables
1 2 (1.40%) Oracle Assets
1 2 (1.40%) Oracle EBS
2 1 (0.70%) SAP Oil and Gas
2 1 (0.70%) Remedy ITSM
2 1 (0.70%) SAP FI
Cloud Services
1 2 (1.40%) SaaS
Communications & Networking
1 11 (7.69%) DNS
2 7 (4.90%) DHCP
3 6 (4.20%) TCP/IP
4 5 (3.50%) IPv4
4 5 (3.50%) SAN
5 3 (2.10%) WAN
5 3 (2.10%) Firewall
6 2 (1.40%) SMTP
7 1 (0.70%) ADSL
7 1 (0.70%) LAN
7 1 (0.70%) CTI
7 1 (0.70%) Internet
7 1 (0.70%) MPLS
7 1 (0.70%) BGP
7 1 (0.70%) Wireless
7 1 (0.70%) Intrusion Detection
7 1 (0.70%) BIG-IP
7 1 (0.70%) Network Security
7 1 (0.70%) Cisco ASA
7 1 (0.70%) HTTP
Database & Business Intelligence
1 11 (7.69%) SQL Server
2 5 (3.50%) RDBMS
2 5 (3.50%) SQL Server 2005
2 5 (3.50%) SQL Server 2008
2 5 (3.50%) Oracle Database
2 5 (3.50%) Relational Database
3 3 (2.10%) DB2
4 2 (1.40%) Oracle Reports
4 2 (1.40%) Data Warehouse
4 2 (1.40%) Oracle BI EE
4 2 (1.40%) Oracle BI Publisher
4 2 (1.40%) Oracle ODI
5 1 (0.70%) QlikView
5 1 (0.70%) SAP BW
5 1 (0.70%) DataStage
5 1 (0.70%) SQL Server Reporting Services
Development Applications
1 2 (1.40%) Oracle APEX
2 1 (0.70%) Selenium
2 1 (0.70%) WebDriver
2 1 (0.70%) Jenkins
2 1 (0.70%) Selenium IDE
2 1 (0.70%) JUnit
General
1 47 (32.87%) Finance
2 33 (23.08%) Banking
3 5 (3.50%) Retail
3 5 (3.50%) Investment Banking
3 5 (3.50%) Retail Banking
3 5 (3.50%) Law
3 5 (3.50%) Financial Institution
4 4 (2.80%) Front Office
4 4 (2.80%) Private Banking
5 1 (0.70%) Multimedia
5 1 (0.70%) Telecoms
5 1 (0.70%) Legal
Job Titles
1 25 (17.48%) Analyst
2 20 (13.99%) Service Manager
3 13 (9.09%) Consultant
4 11 (7.69%) Administrator
5 9 (6.29%) Service Analyst
5 9 (6.29%) Services Delivery Manager
5 9 (6.29%) Delivery Manager
5 9 (6.29%) Incident Manager
6 7 (4.90%) Team Leader
6 7 (4.90%) Project Manager
6 7 (4.90%) DBA
7 6 (4.20%) Support Analyst
8 5 (3.50%) Oracle DBA
8 5 (3.50%) Security Consultant
8 5 (3.50%) SQL DBA
8 5 (3.50%) Transition Manager
8 5 (3.50%) Service Transition Manager
9 4 (2.80%) Incident Analyst
9 4 (2.80%) Infrastructure Manager
9 4 (2.80%) Technical Specialist
Libraries, Frameworks & Software Standards
1 4 (2.80%) HTML
1 4 (2.80%) .NET
1 4 (2.80%) CSS
1 4 (2.80%) Java EE
2 3 (2.10%) Dojo
2 3 (2.10%) jQuery
2 3 (2.10%) JPA
2 3 (2.10%) XML
2 3 (2.10%) Hibernate
3 2 (1.40%) EJB
3 2 (1.40%) Web Services
4 1 (0.70%) JSP
4 1 (0.70%) Servlets
4 1 (0.70%) Classic ASP
4 1 (0.70%) ASP.NET
4 1 (0.70%) ActiveMQ
4 1 (0.70%) JMS
4 1 (0.70%) Middleware
4 1 (0.70%) EJB 3.0
4 1 (0.70%) Apache Camel
Miscellaneous
1 19 (13.29%) Analytical Skills
2 5 (3.50%) Data Protection Act
3 4 (2.80%) Computer Science
3 4 (2.80%) PKI
3 4 (2.80%) GIS
4 3 (2.10%) Mainframe
4 3 (2.10%) Data Integration
5 2 (1.40%) CMDB
5 2 (1.40%) IBM Mainframe
5 2 (1.40%) Mobile App
5 2 (1.40%) Enterprise Software
5 2 (1.40%) Replication
6 1 (0.70%) E-Learning
6 1 (0.70%) Client/Server
6 1 (0.70%) Statistics
6 1 (0.70%) Life Science
6 1 (0.70%) User Experience
6 1 (0.70%) DataPower
Operating Systems
1 26 (18.18%) Windows
2 15 (10.49%) Linux
3 11 (7.69%) UNIX
4 9 (6.29%) Windows Server 2008
5 7 (4.90%) Windows Server 2003
5 7 (4.90%) AIX
5 7 (4.90%) Solaris
6 4 (2.80%) Mac OS X
6 4 (2.80%) Red Hat Enterprise Linux
6 4 (2.80%) Apple iOS
6 4 (2.80%) Windows Server 2012
7 3 (2.10%) Windows 7
7 3 (2.10%) zOS
8 2 (1.40%) Windows XP
9 1 (0.70%) Windows NT
Processes & Methodologies
1 70 (48.95%) ITIL
2 34 (23.78%) ITSM
3 32 (22.38%) Service Delivery
4 24 (16.78%) Project Management
4 24 (16.78%) Incident Management
5 23 (16.08%) Change Management
6 20 (13.99%) Continuous Improvement
7 16 (11.19%) Stakeholder Management
8 14 (9.79%) Performance Management
9 13 (9.09%) Risk Management
9 13 (9.09%) Supplier Management
10 11 (7.69%) Release Management
10 11 (7.69%) Coaching
11 10 (6.99%) Mentoring
11 10 (6.99%) Software Testing
12 9 (6.29%) Time Management
12 9 (6.29%) Portfolio Management
12 9 (6.29%) Test Strategy
12 9 (6.29%) Vulnerability Management
12 9 (6.29%) Security Architecture
Programming Languages
1 17 (11.89%) SQL
2 7 (4.90%) PowerShell
3 6 (4.20%) Java
3 6 (4.20%) JavaScript
4 5 (3.50%) Perl
4 5 (3.50%) VBScript
5 3 (2.10%) Shell Script
5 3 (2.10%) COBOL
5 3 (2.10%) PL/SQL
6 2 (1.40%) REXX
7 1 (0.70%) VB
7 1 (0.70%) ABAP
7 1 (0.70%) Assembly Language
7 1 (0.70%) T-SQL
7 1 (0.70%) C
7 1 (0.70%) C#
Qualifications
1 27 (18.88%) Degree
2 9 (6.29%) Microsoft Certification
2 9 (6.29%) CISSP
3 5 (3.50%) MCP
3 5 (3.50%) MCSE
3 5 (3.50%) MCSA
4 4 (2.80%) ITIL Certification
4 4 (2.80%) SC Cleared
4 4 (2.80%) Security Cleared
4 4 (2.80%) ITIL Foundation Certificate
5 3 (2.10%) MCSD
6 2 (1.40%) ISEB
6 2 (1.40%) CITP
7 1 (0.70%) MCDST
7 1 (0.70%) Cisco Certification
7 1 (0.70%) CCNP
7 1 (0.70%) CCNA
Quality Assurance & Compliance
1 24 (16.78%) SLA
2 10 (6.99%) ISO/IEC 27001
2 10 (6.99%) QA
2 10 (6.99%) PCI DSS
3 4 (2.80%) ISO 9000
4 3 (2.10%) COBIT
System Software
1 14 (9.79%) Active Directory
2 7 (4.90%) VMware Infrastructure
3 5 (3.50%) Hyper-V
3 5 (3.50%) XenApp
3 5 (3.50%) XenDesktop
4 2 (1.40%) RACF
5 1 (0.70%) ISA Server
5 1 (0.70%) vSphere
5 1 (0.70%) Forefront TMG
Systems Management
1 9 (6.29%) SCCM
2 8 (5.59%) SCOM
3 4 (2.80%) Tivoli
3 4 (2.80%) Netcool
3 4 (2.80%) Netcool/OMNIbus
3 4 (2.80%) Oracle Enterprise Manager
4 2 (1.40%) Nagios
4 2 (1.40%) CA Endevor
4 2 (1.40%) OMEGAMON
5 1 (0.70%) McAfee ePO
5 1 (0.70%) ITRS Geneos
5 1 (0.70%) Business Desktop Deployment
5 1 (0.70%) OpenView
5 1 (0.70%) CiscoWorks
5 1 (0.70%) BMC PATROL
Vendors
1 19 (13.29%) Microsoft
2 17 (11.89%) Oracle
3 12 (8.39%) VMware
4 9 (6.29%) Splunk
4 9 (6.29%) ArcSight
4 9 (6.29%) IBM
5 7 (4.90%) HP
6 6 (4.20%) Citrix
7 5 (3.50%) Red Hat
7 5 (3.50%) Compaq
8 4 (2.80%) SAP
9 3 (2.10%) Cisco
9 3 (2.10%) EMC
9 3 (2.10%) CommVault
9 3 (2.10%) Lotus
9 3 (2.10%) BMC
10 2 (1.40%) CA
10 2 (1.40%) PeopleSoft
11 1 (0.70%) Adobe
11 1 (0.70%) Avaya
Linlithgow, West Lothian
Advantage XPO
Posted: 3 days ago
Edinburgh, Midlothian
McGregor Boyall
Salary: £30000 - £36000 per annum + benefits & bonus
Posted: 4 days ago
Edinburgh, Midlothian
Search Consultancy
Posted: 5 days ago
Edinburgh, Scotland, United Kingdom
RBS
Salary: Competitive
Posted: 12 days ago
Scotland
Royal Bank Of Scotland
Salary: NA
Posted: 26 days ago