The table below looks at the statistics for Service Management skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Service Management
Rank 98 83 102
Rank change year-on-year
-15 +19
Permanent jobs citing Service Management 64 78 68
As % of all permanent IT jobs located in Scotland 2.15% 2.56% 2.07%
As % of the Processes & Methodologies category 2.40% 2.93% 2.46%
Number of salaries quoted 50 43 29
Average salary £40,000 £47,500 £47,500
Average salary % change year-on-year
-15.78% -
90% offered a salary of more than £10,000 £40,000 £27,400
10% offered a salary of more than £52,500 £79,000 £60,000
UK excluding London average salary £42,500 £45,000 £42,500
% change year-on-year
-5.55% +5.88%
Service Management
UK

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2665 2660 2763
As % of all permanent IT jobs located in Scotland 89.37% 87.21% 84.01%
Number of salaries quoted 1702 1702 1798
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £32,500 £32,500 £30,000
10% offered a salary of more than £65,000 £63,000 £60,000
UK excluding London average salary £45,000 £42,500 £42,500
% change year-on-year
+5.88% -

Service Management
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Scotland region.

Service Management Salary Trend in Scotland

Service Management
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Management across the Scotland region over the 3 months to 5 February 2016.

Service Management Salary Histogram in Scotland

Service Management
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh +18 46 £40,000 -11.11% 10
Glasgow -19 14 £49,000 +10.11% 3
West Lothian +2 2 £42,125 -
Highlands -1 1 - - 1
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 5 February 2016, IT jobs across the Scotland region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 80 (54.05%) ITIL
2 63 (42.57%) Finance
3 45 (30.41%) Banking
4 44 (29.73%) Incident Management
5 43 (29.05%) Problem Management
6 40 (27.03%) Oracle
7 36 (24.32%) WebSphere
7 36 (24.32%) Change Management
8 35 (23.65%) Windows
9 32 (21.62%) ITSM
10 31 (20.95%) Degree
11 29 (19.59%) Microsoft
12 25 (16.89%) Java
13 21 (14.19%) IBM
13 21 (14.19%) Mobile Banking
14 20 (13.51%) Linux
14 20 (13.51%) MS Excel
14 20 (13.51%) Mainframe
15 19 (12.84%) Management Information System
16 18 (12.16%) ITIL V3
16 18 (12.16%) Continuous Improvement
17 17 (11.49%) Service Delivery
17 17 (11.49%) SLA
17 17 (11.49%) SQL
17 17 (11.49%) SQL Server
18 16 (10.81%) ITIL Certification
18 16 (10.81%) Data Centre
18 16 (10.81%) Windows Server
19 15 (10.14%) Project Management
20 14 (9.46%) SAN

Service Management
Top Related IT Skills in Scotland by Category

For the 6 months to 5 February 2016, IT jobs across the Scotland region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 36 (24.32%) WebSphere
2 6 (4.05%) IIS
3 5 (3.38%) SharePoint
4 4 (2.70%) JBoss
5 3 (2.03%) Apache
5 3 (2.03%) Drupal
5 3 (2.03%) MS Exchange
5 3 (2.03%) Oracle Workflow
6 2 (1.35%) MTS
7 1 (0.68%) Adobe Experience Manager
7 1 (0.68%) Alfresco
7 1 (0.68%) CMS
7 1 (0.68%) IBM Connections
7 1 (0.68%) Liferay
7 1 (0.68%) Quickr
Applications
1 20 (13.51%) MS Excel
2 6 (4.05%) MS Office
3 2 (1.35%) InfoPath
3 2 (1.35%) MS PowerPoint
4 1 (0.68%) MS Project
Business Applications
1 5 (3.38%) Oracle ERP
2 1 (0.68%) Oracle 11i
2 1 (0.68%) Oracle EBS R12
Cloud Services
1 6 (4.05%) Cloud Computing
2 2 (1.35%) Office 365
3 1 (0.68%) Microsoft Azure
Communications & Networking
1 14 (9.46%) Firewall
1 14 (9.46%) Internet
1 14 (9.46%) SAN
2 10 (6.76%) DMZ
2 10 (6.76%) HTTP
2 10 (6.76%) Intranet
2 10 (6.76%) SSL
3 6 (4.05%) DNS
4 5 (3.38%) DHCP
5 4 (2.70%) LDAP
6 3 (2.03%) Ethernet
6 3 (2.03%) InfiniBand
6 3 (2.03%) LAN
6 3 (2.03%) SNMP
7 2 (1.35%) Intrusion Detection
7 2 (1.35%) IPv4
7 2 (1.35%) NAS
7 2 (1.35%) Network Security
7 2 (1.35%) TCP/IP
7 2 (1.35%) WAN
Database & Business Intelligence
1 17 (11.49%) SQL Server
2 11 (7.43%) DB2
3 8 (5.41%) Oracle Database
4 7 (4.73%) Oracle9i Database
5 5 (3.38%) Oracle Database 10g
5 5 (3.38%) Oracle Database 11g
6 4 (2.70%) RDBMS
6 4 (2.70%) Relational Database
7 3 (2.03%) Big Data
7 3 (2.03%) MySQL
7 3 (2.03%) Oracle Reports
7 3 (2.03%) PostgreSQL
7 3 (2.03%) SQL Server 2008
8 2 (1.35%) Oracle Database 12c
9 1 (0.68%) Data Warehouse
9 1 (0.68%) SQL Server 2005
Development Applications
1 4 (2.70%) Jenkins
2 3 (2.03%) Hudson
2 3 (2.03%) JIRA
2 3 (2.03%) Trac
3 2 (1.35%) ERwin
4 1 (0.68%) TeamCity
General
1 63 (42.57%) Finance
2 45 (30.41%) Banking
3 11 (7.43%) Investment Banking
4 9 (6.08%) Legal
5 8 (5.41%) Corporate Banking
5 8 (5.41%) Retail
6 7 (4.73%) Law
6 7 (4.73%) Telecoms
7 2 (1.35%) Billing
8 1 (0.68%) Manufacturing
Job Titles
1 23 (15.54%) Analyst
2 18 (12.16%) Consultant
3 17 (11.49%) Service Manager
4 15 (10.14%) Applications Support
5 12 (8.11%) Mainframe Support
6 11 (7.43%) DB2 Support
7 10 (6.76%) Firewall Analyst
7 10 (6.76%) Technical Specialist
7 10 (6.76%) XML Analyst
8 9 (6.08%) Delivery Manager
8 9 (6.08%) Services Delivery Manager
9 8 (5.41%) DBA
10 7 (4.73%) Applications Specialist
10 7 (4.73%) Mainframe Specialist
10 7 (4.73%) Management Consultant
10 7 (4.73%) Oracle Specialist
10 7 (4.73%) Service Management Consultant
10 7 (4.73%) Technical Consultant
10 7 (4.73%) WebSphere Specialist
11 6 (4.05%) WebSphere Technical Specialist
Libraries, Frameworks & Software Standards
1 13 (8.78%) XML
2 10 (6.76%) XSL
3 6 (4.05%) Web Services
4 4 (2.70%) HTML
5 3 (2.03%) .NET
5 3 (2.03%) ASP.NET
5 3 (2.03%) EJB
5 3 (2.03%) JSP
5 3 (2.03%) LAMP
5 3 (2.03%) LAPP Stack
5 3 (2.03%) REST
6 2 (1.35%) JavaBeans
6 2 (1.35%) SOAP
6 2 (1.35%) WCF
6 2 (1.35%) WebSphere MQ
7 1 (0.68%) CSS
7 1 (0.68%) Flash
7 1 (0.68%) JMS
7 1 (0.68%) Middleware
7 1 (0.68%) Servlets
Miscellaneous
1 21 (14.19%) Mobile Banking
2 20 (13.51%) Mainframe
3 19 (12.84%) Management Information System
4 16 (10.81%) Data Centre
5 14 (9.46%) Analytical Skills
6 11 (7.43%) Mobile App
7 10 (6.76%) DataPower
8 9 (6.08%) Computer Science
9 5 (3.38%) Data Extraction
9 5 (3.38%) Distributed Denial-of-Service
10 4 (2.70%) Private Cloud
11 3 (2.03%) Driving Licence
11 3 (2.03%) Grid Computing
11 3 (2.03%) Health Informatics
11 3 (2.03%) Informatics
11 3 (2.03%) Life Science
11 3 (2.03%) Mathematics
11 3 (2.03%) Statistics
12 2 (1.35%) Cryptography
12 2 (1.35%) PKI
Operating Systems
1 35 (23.65%) Windows
2 20 (13.51%) Linux
3 16 (10.81%) Windows Server
4 14 (9.46%) Solaris
4 14 (9.46%) Unix
5 11 (7.43%) Windows Server 2008
6 9 (6.08%) AIX
7 6 (4.05%) Red Hat Enterprise Linux
8 5 (3.38%) Windows Server 2003
9 4 (2.70%) Windows XP
10 3 (2.03%) CentOS
10 3 (2.03%) Windows Server 2012
11 1 (0.68%) SUSE
11 1 (0.68%) Windows 10
11 1 (0.68%) Windows 7
11 1 (0.68%) zOS
Processes & Methodologies
1 80 (54.05%) ITIL
2 44 (29.73%) Incident Management
3 43 (29.05%) Problem Management
4 36 (24.32%) Change Management
5 32 (21.62%) ITSM
6 18 (12.16%) Continuous Improvement
6 18 (12.16%) ITIL V3
7 17 (11.49%) Service Delivery
8 15 (10.14%) Project Management
9 14 (9.46%) Information Security
10 12 (8.11%) Performance Management
10 12 (8.11%) Risk Management
10 12 (8.11%) Stakeholder Management
11 11 (7.43%) Security Management
11 11 (7.43%) TOGAF
11 11 (7.43%) Vulnerability Assessment
12 9 (6.08%) Penetration Testing
13 8 (5.41%) Digital Forensics
13 8 (5.41%) Portfolio Management
13 8 (5.41%) Test Strategy
Programming Languages
1 25 (16.89%) Java
2 17 (11.49%) SQL
3 7 (4.73%) PowerShell
3 7 (4.73%) Shell Script
4 5 (3.38%) Perl
5 4 (2.70%) JavaScript
6 3 (2.03%) Bash Shell
6 3 (2.03%) C#
7 2 (1.35%) Ruby
7 2 (1.35%) T-SQL
7 2 (1.35%) VB.NET
8 1 (0.68%) C
8 1 (0.68%) Python
8 1 (0.68%) VBScript
Qualifications
1 31 (20.95%) Degree
2 16 (10.81%) ITIL Certification
3 11 (7.43%) CISA
3 11 (7.43%) CISM
3 11 (7.43%) CISSP
4 8 (5.41%) Microsoft Certification
5 7 (4.73%) MCSE
6 4 (2.70%) MCP
6 4 (2.70%) MCSA
7 3 (2.03%) ITIL Foundation Certificate
7 3 (2.03%) RHCE
8 2 (1.35%) CEH
8 2 (1.35%) SSCP
9 1 (0.68%) HND
9 1 (0.68%) ISTQB
9 1 (0.68%) PRINCE2 Certification
9 1 (0.68%) Security Cleared
Quality Assurance & Compliance
1 17 (11.49%) SLA
2 7 (4.73%) COBIT
3 6 (4.05%) ISO/IEC 27001
4 2 (1.35%) ISO27002
5 1 (0.68%) PCI DSS
5 1 (0.68%) QA
System Software
1 13 (8.78%) Active Directory
2 11 (7.43%) VMware Infrastructure
3 5 (3.38%) Hyper-V
4 4 (2.70%) XenApp
4 4 (2.70%) XenDesktop
5 3 (2.03%) GPFS
5 3 (2.03%) vSphere
6 1 (0.68%) Terminal Server
6 1 (0.68%) Veritas Cluster Server
Systems Management
1 9 (6.08%) SCCM
2 7 (4.73%) Oracle RMAN
3 5 (3.38%) McAfee ePO
3 5 (3.38%) Puppet
4 4 (2.70%) Nagios
4 4 (2.70%) Opscode Chef
5 3 (2.03%) SCOM
5 3 (2.03%) Tivoli
5 3 (2.03%) Tivoli Storage Manager
6 2 (1.35%) WSUS
7 1 (0.68%) Ansible
7 1 (0.68%) Data Guard
7 1 (0.68%) EMC TimeFinder
7 1 (0.68%) Oracle Enterprise Manager
7 1 (0.68%) Oracle Flashback
7 1 (0.68%) Oracle ZFS
Vendors
1 40 (27.03%) Oracle
2 29 (19.59%) Microsoft
3 21 (14.19%) IBM
4 14 (9.46%) VMware
5 8 (5.41%) Sun
6 7 (4.73%) FrontRange
6 7 (4.73%) McAfee
6 7 (4.73%) ServiceNow
7 5 (3.38%) Citrix
8 4 (2.70%) Dell
8 4 (2.70%) HP
8 4 (2.70%) Remedy
9 3 (2.03%) Brocade
9 3 (2.03%) Cisco
9 3 (2.03%) Opsware
9 3 (2.03%) Red Hat
9 3 (2.03%) SolarWinds
10 2 (1.35%) Adobe
10 2 (1.35%) Compaq
10 2 (1.35%) EMC
Edinburgh, Midlothian
McGregor Boyall
Salary: £38000 - £55000 per annum + Benefits
Posted: 18 hours ago
Greenock, Renfrewshire
HAYS INFORMATION TECHNOLOGY
Salary: £220.00 - £270.00 per annum
Posted: Yesterday
Perth, Perthshire
CV Screen Ltd
Salary: £16k - 17.5k per year + Pension
Posted: 4 days ago
Edinburgh, Midlothian
Lorien Resourcing
Salary: Excellent Salary Package
Posted: 4 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £35000 - £45000 per annum + Competitive Benefits Package
Posted: 4 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £36000 - £47000 per annum
Posted: 4 days ago
Edinburgh, Midlothian
CGI
Salary: £70000 - £75000 per annum + excellent benefits package
Posted: 9 days ago
Edinburgh, Midlothian
CGI
Salary: £75000 - £85000 per annum + excellent benefits package
Posted: 9 days ago
Scotland
Nigel Frank International Ltd
Posted: 10 days ago
Edinburgh
Interquest - IQ Tech
Salary: £45000 - £65000 per annum + Car Allowance & Benefits
Posted: 16 days ago
Edinburgh
Interquest - IQ Tech
Salary: £45000 - £60000 per annum + Benefits
Posted: 18 days ago
Scotland
Nigel Frank International Ltd
Posted: 23 days ago
Edinburgh, Midlothian
Royal Bank Of Scotland
Salary: Competitive
Posted: 24 days ago
Inverness, Inverness-Shire
Capgemini
Salary: Market related
Posted: 25 days ago