The first table below looks at the demand for Service Management skills in IT jobs advertised for the Scotland region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 16 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Scotland region.

Location
3 months to
16 Apr 2014
Same period 2013 Same period 2012
Service Management
Rank 98 112 111
Rank change year-on-year
+14 -1
Permanent jobs citing Service Management 78 49 47
As % of all permanent IT jobs located in Scotland 1.91% 1.55% 1.34%
As % of the Processes & Methodologies category 2.41% 1.99% 1.82%
Number of salaries quoted 52 31 31
Average salary £44,000 £42,000 £35,000
Average salary % change year-on-year
+4.76% +20.00%
90% offered a salary of more than £26,050 £23,903 £24,000
10% offered a salary of more than £64,500 £55,000 £50,000
UK excluding London average salary £45,000 £45,000 £45,000
Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
3231 2457 2579
As % of all permanent IT jobs located in Scotland 79.09% 77.63% 73.27%
Number of salaries quoted 2108 1404 1903
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £30,000 £27,500 £27,500
10% offered a salary of more than £57,500 £55,000 £60,000
UK excluding London average salary £42,500 £40,000 £40,052
% change year-on-year
+6.25% -0.12%
Service Management
UK

Service Management
Jobs Demand Trend in Scotland

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Scotland region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Scotland region.

Service Management Salary Trend in Scotland

Service Management
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Management across the Scotland region over the 3 months to 16 April 2014.

Service Management Salary Histogram in Scotland

Service Management
Job Locations in Scotland

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 16 April 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Edinburgh +4 40 £44,500 -11.00% 3
Glasgow -6 22 £38,000 -8.43% 6
Highlands +11 3 - -
Stirling -3 3 £26,000 +40.54%
Aberdeen -5 3 £60,000 +60.00% 1
West Lothian +17 2 £45,000 -14.28%
North Lanarkshire - 2 £65,000 -
Perth and Kinross - 2 £75,000 -
Moray - 1 - -
Fife - 1 - -
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 16 April 2014, IT jobs across the Scotland region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 112 (76.19%) ITIL
2 70 (47.62%) Finance
3 60 (40.82%) Service Delivery
4 49 (33.33%) Windows
5 41 (27.89%) Microsoft
6 29 (19.73%) MS Excel
6 29 (19.73%) Incident Management
7 27 (18.37%) ITSM
8 26 (17.69%) SQL Server
9 21 (14.29%) Disaster Recovery
9 21 (14.29%) Windows Server 2008
10 20 (13.61%) SCOM
11 19 (12.93%) VMware
11 19 (12.93%) Citrix
12 18 (12.24%) VMware Infrastructure
13 17 (11.56%) PowerShell
14 16 (10.88%) Security Cleared
15 15 (10.20%) Telecoms
15 15 (10.20%) Oracle
15 15 (10.20%) Active Directory
16 14 (9.52%) UNIX
16 14 (9.52%) Remedy
16 14 (9.52%) Project Management
16 14 (9.52%) Retail
16 14 (9.52%) SCCM
16 14 (9.52%) Problem Management
16 14 (9.52%) Degree
16 14 (9.52%) XenApp
17 13 (8.84%) vSphere
17 13 (8.84%) Performance Improvement

Service Management
Top Related IT Skills in Scotland by Category

For the 6 months to 16 April 2014, IT jobs across the Scotland region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 6 (4.08%) SharePoint
2 5 (3.40%) MS Exchange
2 5 (3.40%) IIS
3 4 (2.72%) SAS
4 3 (2.04%) Blackberry Enterprise Server
5 2 (1.36%) Exchange Server 2007
5 2 (1.36%) Lync
5 2 (1.36%) Exchange Server 2010
5 2 (1.36%) Exchange Server 2013
5 2 (1.36%) IBM Notes
5 2 (1.36%) BizTalk Server
6 1 (0.68%) WebSphere Application Server
6 1 (0.68%) ColdFusion
6 1 (0.68%) SharePoint 2010
6 1 (0.68%) WebSphere
Applications
1 29 (19.73%) MS Excel
2 3 (2.04%) MS Visio
2 3 (2.04%) MS Office
3 1 (0.68%) MS PowerPoint
3 1 (0.68%) Adobe Captivate
Business Applications
1 13 (8.84%) Remedy ITSM
2 3 (2.04%) assyst
2 3 (2.04%) Dynamics CRM
3 1 (0.68%) Oracle EBS R12
3 1 (0.68%) Oracle 11i
Cloud Services
1 5 (3.40%) SaaS
1 5 (3.40%) PaaS
1 5 (3.40%) IaaS
2 1 (0.68%) Cloud Computing
Communications & Networking
1 9 (6.12%) VoIP
2 7 (4.76%) DNS
2 7 (4.76%) Internet
3 6 (4.08%) Firewall
3 6 (4.08%) SAN
4 5 (3.40%) DHCP
5 3 (2.04%) SSL
5 3 (2.04%) LDAP
6 2 (1.36%) WAN
6 2 (1.36%) IPv4
6 2 (1.36%) Extranet
6 2 (1.36%) Wireshark
6 2 (1.36%) NAS
6 2 (1.36%) NetScaler
7 1 (0.68%) Network Security
7 1 (0.68%) Wireless
7 1 (0.68%) Kerberos
7 1 (0.68%) TCP/IP
7 1 (0.68%) LAN
Database & Business Intelligence
1 26 (17.69%) SQL Server
2 11 (7.48%) SQL Server 2008
3 3 (2.04%) MongoDB
3 3 (2.04%) SQL Server 2012
4 2 (1.36%) Oracle Database
5 1 (0.68%) Relational Database
5 1 (0.68%) Oracle9i Database
5 1 (0.68%) Data Warehouse
5 1 (0.68%) Data Mining
5 1 (0.68%) Oracle Database 10g
5 1 (0.68%) QlikView
5 1 (0.68%) Oracle Database 11g
Development Applications
1 2 (1.36%) Fiddler
1 2 (1.36%) Team Foundation Server
2 1 (0.68%) Visual Studio
General
1 70 (47.62%) Finance
2 15 (10.20%) Telecoms
3 14 (9.52%) Retail
4 5 (3.40%) Banking
5 4 (2.72%) Manufacturing
6 2 (1.36%) Legal
6 2 (1.36%) Multimedia
6 2 (1.36%) Retail Banking
7 1 (0.68%) Marketing
7 1 (0.68%) Czech Language
7 1 (0.68%) French Language
7 1 (0.68%) German Language
7 1 (0.68%) Italian Language
7 1 (0.68%) Spanish Language
7 1 (0.68%) Publishing
7 1 (0.68%) Financial Institution
7 1 (0.68%) Aerospace
Job Titles
1 29 (19.73%) Analyst
2 22 (14.97%) Service Manager
3 21 (14.29%) Infrastructure Manager
4 16 (10.88%) Delivery Manager
5 15 (10.20%) Services Delivery Manager
6 10 (6.80%) Support Analyst
6 10 (6.80%) Consultant
7 9 (6.12%) IT Infrastructure Manager
8 8 (5.44%) Architect
8 8 (5.44%) Service Analyst
8 8 (5.44%) Citrix Engineer
9 7 (4.76%) Support Engineer
10 6 (4.08%) Technical Architect
10 6 (4.08%) Head of Architecture
11 5 (3.40%) Senior Manager
11 5 (3.40%) Head of IT
11 5 (3.40%) Service Management Analyst
12 4 (2.72%) Change Analyst
12 4 (2.72%) Server Support
12 4 (2.72%) Infrastructure Engineer
Libraries, Frameworks & Software Standards
1 11 (7.48%) XML
2 6 (4.08%) Middleware
3 3 (2.04%) Application Packaging
3 3 (2.04%) WCF
4 2 (1.36%) J2EE
5 1 (0.68%) COM
5 1 (0.68%) HTML
5 1 (0.68%) .NET
5 1 (0.68%) .NET Framework
5 1 (0.68%) Flash
5 1 (0.68%) HTML5
5 1 (0.68%) Software Packaging
Miscellaneous
1 8 (5.44%) CLARiiON
1 8 (5.44%) Clustering
2 4 (2.72%) Blackberry
2 4 (2.72%) CMDB
3 3 (2.04%) Management Information System
4 2 (1.36%) Client/Server
4 2 (1.36%) E-Learning
4 2 (1.36%) DataPower
4 2 (1.36%) Enterprise Software
5 1 (0.68%) iSeries
5 1 (0.68%) Enterprise Storage
5 1 (0.68%) Credit Risk
5 1 (0.68%) Tandem
5 1 (0.68%) Mainframe
Operating Systems
1 49 (33.33%) Windows
2 21 (14.29%) Windows Server 2008
3 14 (9.52%) UNIX
4 11 (7.48%) Linux
4 11 (7.48%) Windows Server 2003
4 11 (7.48%) Windows 7
5 10 (6.80%) Windows Server 2012
6 6 (4.08%) Solaris
7 5 (3.40%) AIX
8 3 (2.04%) Apple iOS
8 3 (2.04%) Red Hat Enterprise Linux
8 3 (2.04%) Windows Mobile
8 3 (2.04%) Android
9 2 (1.36%) Ubuntu
10 1 (0.68%) SUSE
10 1 (0.68%) OpenVMS
10 1 (0.68%) NetWare
Processes & Methodologies
1 112 (76.19%) ITIL
2 60 (40.82%) Service Delivery
3 29 (19.73%) Incident Management
4 27 (18.37%) ITSM
5 21 (14.29%) Disaster Recovery
6 14 (9.52%) Project Management
6 14 (9.52%) Problem Management
7 13 (8.84%) Performance Improvement
7 13 (8.84%) Risk Management
8 12 (8.16%) IT Governance
9 11 (7.48%) Performance Management
10 9 (6.12%) Resource Management
10 9 (6.12%) Business Continuity
10 9 (6.12%) Configuration Management
10 9 (6.12%) PRINCE2
11 8 (5.44%) Asset Management
11 8 (5.44%) Continuous Improvement
12 7 (4.76%) Capacity Planning
12 7 (4.76%) Portfolio Management
12 7 (4.76%) Test Strategy
Programming Languages
1 17 (11.56%) PowerShell
2 10 (6.80%) Perl
2 10 (6.80%) SQL
3 6 (4.08%) C
4 4 (2.72%) Shell Script
4 4 (2.72%) VBScript
5 2 (1.36%) VB
6 1 (0.68%) C#
Qualifications
1 16 (10.88%) Security Cleared
2 14 (9.52%) Degree
3 9 (6.12%) Microsoft Certification
3 9 (6.12%) ITIL Certification
4 6 (4.08%) MCSE
4 6 (4.08%) SC Cleared
5 4 (2.72%) MOS
5 4 (2.72%) MCP
6 3 (2.04%) CTC Cleared
7 2 (1.36%) MCDST
7 2 (1.36%) MCSA
7 2 (1.36%) PMP
7 2 (1.36%) PMI Certification
8 1 (0.68%) OCP
8 1 (0.68%) Oracle Certification
8 1 (0.68%) HNC
8 1 (0.68%) MCTS
8 1 (0.68%) MCITP
Quality Assurance & Compliance
1 13 (8.84%) SLA
2 7 (4.76%) COBIT
3 2 (1.36%) QA
4 1 (0.68%) Sarbanes-Oxley
4 1 (0.68%) ISO/IEC 27001
System Software
1 18 (12.24%) VMware Infrastructure
2 15 (10.20%) Active Directory
3 14 (9.52%) XenApp
4 13 (8.84%) vSphere
5 11 (7.48%) XenDesktop
6 10 (6.80%) Microsoft App-V
7 6 (4.08%) Hyper-V
8 3 (2.04%) VMware ESX
9 2 (1.36%) Veritas Cluster Server
10 1 (0.68%) Oracle RMAN
10 1 (0.68%) Samba
10 1 (0.68%) NFS
Systems Management
1 20 (13.61%) SCOM
2 14 (9.52%) SCCM
3 3 (2.04%) EMC NetWorker
3 3 (2.04%) XenMobile
4 2 (1.36%) Norton AntiVirus
4 2 (1.36%) WSUS
4 2 (1.36%) Tivoli
4 2 (1.36%) Tivoli Identity Manager
5 1 (0.68%) MOM
5 1 (0.68%) BMC PATROL
5 1 (0.68%) McAfee ePO
5 1 (0.68%) ITRS Geneos
5 1 (0.68%) SCOrch
Vendors
1 41 (27.89%) Microsoft
2 19 (12.93%) Citrix
2 19 (12.93%) VMware
3 15 (10.20%) Oracle
4 14 (9.52%) Remedy
5 12 (8.16%) Fujitsu
5 12 (8.16%) EMC
6 11 (7.48%) HP
6 11 (7.48%) NetApp
6 11 (7.48%) ServiceNow
7 10 (6.80%) Symantec
8 9 (6.12%) Intel
9 8 (5.44%) BMC
10 7 (4.76%) FrontRange
11 6 (4.08%) Red Hat
12 5 (3.40%) SolarWinds
13 3 (2.04%) Lotus
13 3 (2.04%) AppSense
13 3 (2.04%) Apple
13 3 (2.04%) CommVault
Edinburgh, Midlothian
Sanderson
Salary: excellent benefits
Posted: Yesterday
Edinburgh
Amazon
Salary: Excellent Benefits
Posted: 5 days ago
Glasgow, Lanarkshire
Net Talent
Salary: Excellent package on offer
Posted: 6 days ago
Edinburgh
Pegasus Resource
Salary: £42000 - £47000 per annum
Posted: 9 days ago
Glasgow
Hays IT - Uk Posting account
Salary: £120.00 - £150.00 per annum
Posted: 19 days ago
Glasgow
Cathcart Associates
Salary: £42000 - £480000 per annum + Benefits
Posted: 26 days ago
Lanarkshire, Glasgow
Barclays Corporate
Salary: Competitive
Posted: 26 days ago
Aberdeen
Cathcart Associates
Salary: £40000 - £48000 per annum + Benefits
Posted: 27 days ago