The table below looks at the statistics for Service Management skills in IT jobs advertised for the Scotland region. Included is a guide to the salaries offered in IT jobs that have cited Service Management over the 3 months to 21 February 2017 with a comparison to the same period over the previous 2 years.

3 months to
21 Feb 2017
Same period 2016 Same period 2015
Service Management
UK / Scotland
Rank 95 103 89
Rank change year-on-year
+8 -14
Permanent jobs citing Service Management 41 60 75
As % of all permanent IT jobs located in Scotland 1.78% 2.05% 2.39%
As % of the Processes & Methodologies category 1.98% 2.26% 2.70%
Number of salaries quoted 27 51 41
Median salary £43,349 £40,000 £45,000
Median salary % change year-on-year
+8.37% -11.11%
90% offered a salary of more than £21,600 £10,000 £33,500
10% offered a salary of more than £70,400 £52,500 £70,000
UK excluding London median salary £44,000 £43,000 £45,000
% change year-on-year
+2.32% -4.44%

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Scotland region.

Processes & Methodologies Category
Scotland
Permanent IT job ads with a match in the
Processes & Methodologies category
2070 2656 2777
As % of all permanent IT jobs located in Scotland 90.08% 90.56% 88.47%
Number of salaries quoted 1346 1696 1746
Median salary £45,000 £45,000 £43,500
Median salary % change year-on-year
- +3.44%
90% offered a salary of more than £32,500 £32,500 £32,500
10% offered a salary of more than £67,500 £60,000 £65,000
UK excluding London median salary £45,000 £45,000 £42,500
% change year-on-year
- +5.88%

Service Management
Jobs Demand Trend in Scotland

The demand trend of job ads across the Scotland region citing Service Management as a proportion of all IT jobs with a match in the Processes & Methodologies category.

Service Management Jobs Demand Trend in Scotland

Service Management
Salary Trend in Scotland

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Scotland region.

Service Management Salary Trend in Scotland

Service Management
Salary Histogram in Scotland

This chart provides a salary histogram for IT jobs citing Service Management across the Scotland region over the 3 months to 21 February 2017.

Service Management Salary Histogram in Scotland

Service Management
Job Locations in Scotland

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Scotland region over the 3 months to 21 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Edinburgh -18 16 £50,000 +25.00% 5
Glasgow +23 15 £65,000 +34.02% 2
Inverclyde +2 4 £38,000 -
West Lothian 0 3 £26,000 -38.27%
Dundee - 1 - -
Stirling - 1 £35,500 -
Fife - 1 £43,349 -
Service Management
UK

Service Management
Top 30 Related IT Skills in Scotland

For the 6 months to 21 February 2017, IT jobs citing Service Management also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Scotland region with a requirement for Service Management.

1 46 (59.74%) Finance
2 41 (53.25%) ITIL
3 29 (37.66%) ITSM
4 27 (35.06%) Degree
5 23 (29.87%) Windows
6 19 (24.68%) Microsoft
6 19 (24.68%) Continuous Improvement
7 14 (18.18%) SLA
7 14 (18.18%) Change Management
7 14 (18.18%) COBIT
8 13 (16.88%) Disaster Recovery
8 13 (16.88%) MS Excel
9 12 (15.58%) Active Directory
10 11 (14.29%) SQL
10 11 (14.29%) Banking
10 11 (14.29%) Windows Server 2008
11 10 (12.99%) Service Delivery
11 10 (12.99%) ITIL Certification
11 10 (12.99%) Project Management
12 9 (11.69%) Windows Server 2012
12 9 (11.69%) Supplier Management
12 9 (11.69%) Problem Management
13 8 (10.39%) ISO/IEC 27001
13 8 (10.39%) Analytical Skills
13 8 (10.39%) Windows Server
14 7 (9.09%) Management Information System
14 7 (9.09%) Business Continuity
14 7 (9.09%) MS Office
14 7 (9.09%) Presales
14 7 (9.09%) IT Asset Management

Service Management
Top Related IT Skills in Scotland by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.60%) GlassFish
1 2 (2.60%) IBM Domino
1 2 (2.60%) IBM Notes
1 2 (2.60%) MS Exchange
1 2 (2.60%) WebSphere
1 2 (2.60%) WebSphere Application Server
2 1 (1.30%) BizTalk Server
2 1 (1.30%) Confluence
2 1 (1.30%) JBoss
Applications
1 13 (16.88%) MS Excel
2 7 (9.09%) MS Office
3 2 (2.60%) MS PowerPoint
3 2 (2.60%) MS Visio
3 2 (2.60%) Siemens NX
3 2 (2.60%) SOLIDWORKS
Business Applications
1 6 (7.79%) assyst
2 2 (2.60%) Remedy ITSM
2 2 (2.60%) Teamcenter
Cloud Services
1 4 (5.19%) Microsoft Azure
1 4 (5.19%) Office 365
2 3 (3.90%) SaaS
3 2 (2.60%) Azure Active Directory
3 2 (2.60%) Cloud Computing
4 1 (1.30%) Basecamp
Communications & Networking
1 5 (6.49%) NAS
1 5 (6.49%) SAN
1 5 (6.49%) TCP/IP
2 4 (5.19%) WAN
3 3 (3.90%) LAN
4 2 (2.60%) ADSL
4 2 (2.60%) Network Security
4 2 (2.60%) VPN
Database & Business Intelligence
1 3 (3.90%) SQL Server
1 3 (3.90%) SQLBase
Development Applications
1 1 (1.30%) JIRA
General
1 46 (59.74%) Finance
2 11 (14.29%) Banking
3 7 (9.09%) Marketing
4 5 (6.49%) Retail
5 2 (2.60%) Manufacturing
5 2 (2.60%) Telecoms
6 1 (1.30%) Billing
6 1 (1.30%) Legal
6 1 (1.30%) Retail Banking
Job Titles
1 18 (23.38%) Analyst
2 13 (16.88%) IT Manager
3 8 (10.39%) Support Analyst
4 7 (9.09%) Consultant
4 7 (9.09%) Presales Consultant
4 7 (9.09%) Service Manager
5 6 (7.79%) Architect
5 6 (7.79%) IT Services Manager
5 6 (7.79%) ITSM Consultant
5 6 (7.79%) Service Analyst
5 6 (7.79%) Solutions Architect
6 5 (6.49%) Delivery Manager
6 5 (6.49%) Operations Engineer
6 5 (6.49%) Operations Support Engineer
6 5 (6.49%) Senior Manager
6 5 (6.49%) Senior Service Manager
6 5 (6.49%) Service Management Manager
6 5 (6.49%) Support Engineer
7 4 (5.19%) Applications Support
7 4 (5.19%) Security Manager
Libraries, Frameworks & Software Standards
1 3 (3.90%) XML
2 2 (2.60%) Middleware
3 1 (1.30%) J2EE
Miscellaneous
1 8 (10.39%) Analytical Skills
2 7 (9.09%) Computer Science
2 7 (9.09%) Management Information System
3 6 (7.79%) Data Centre
4 5 (6.49%) Virtual Team
5 2 (2.60%) Blackberry
5 2 (2.60%) CMDB
5 2 (2.60%) Hybrid Cloud
5 2 (2.60%) Video Conferencing
6 1 (1.30%) Client/Server
6 1 (1.30%) SCADA
6 1 (1.30%) User Experience
Operating Systems
1 23 (29.87%) Windows
2 11 (14.29%) Windows Server 2008
3 9 (11.69%) Windows Server 2012
4 8 (10.39%) Windows Server
5 5 (6.49%) Unix
5 5 (6.49%) Windows Server 2003
6 4 (5.19%) Linux
7 3 (3.90%) Windows 7
8 2 (2.60%) AIX
8 2 (2.60%) Android
8 2 (2.60%) Solaris
8 2 (2.60%) Windows 10
8 2 (2.60%) zOS
Processes & Methodologies
1 41 (53.25%) ITIL
2 29 (37.66%) ITSM
3 19 (24.68%) Continuous Improvement
4 14 (18.18%) Change Management
5 13 (16.88%) Disaster Recovery
6 10 (12.99%) Project Management
6 10 (12.99%) Service Delivery
7 9 (11.69%) Problem Management
7 9 (11.69%) Supplier Management
8 7 (9.09%) Business Continuity
8 7 (9.09%) IT Asset Management
8 7 (9.09%) Presales
9 6 (7.79%) CRM
9 6 (7.79%) Service Design
10 5 (6.49%) Data Extraction
10 5 (6.49%) Incident Management
10 5 (6.49%) ITIL V3
10 5 (6.49%) Line Management
10 5 (6.49%) Matrix Organization
10 5 (6.49%) Privileged Access Management
Programming Languages
1 11 (14.29%) SQL
2 3 (3.90%) PowerShell
3 1 (1.30%) VBScript
Qualifications
1 27 (35.06%) Degree
2 10 (12.99%) ITIL Certification
3 5 (6.49%) CISM
3 5 (6.49%) CISSP
Quality Assurance & Compliance
1 14 (18.18%) COBIT
1 14 (18.18%) SLA
2 8 (10.39%) ISO/IEC 27001
3 3 (3.90%) ISO 9001
4 1 (1.30%) Sarbanes-Oxley
System Software
1 12 (15.58%) Active Directory
2 5 (6.49%) Terminal Server
2 5 (6.49%) VMware Infrastructure
3 3 (3.90%) Virtual Servers
4 2 (2.60%) NDS
4 2 (2.60%) NetIQ eDirectory
4 2 (2.60%) Squid
Systems Management
1 5 (6.49%) SCCM
2 2 (2.60%) NetIQ Identity Manager
Vendors
1 19 (24.68%) Microsoft
2 5 (6.49%) Citrix
2 5 (6.49%) VMware
3 4 (5.19%) Lotus
4 2 (2.60%) Apple
4 2 (2.60%) BMC
4 2 (2.60%) iManage
4 2 (2.60%) Interwoven
4 2 (2.60%) MobileIron
4 2 (2.60%) NetIQ
4 2 (2.60%) Remedy
4 2 (2.60%) SAP
5 1 (1.30%) Laserfiche
5 1 (1.30%) Salesforce.com
5 1 (1.30%) Sun
5 1 (1.30%) Thunderhead
Renfrew, Renfrewshire
Sopra Steria Recruitment
Salary: From £49,000 to £51,750 per annum plus benefits
Posted: 18 hours ago
Edinburgh, Midlothian
Sanderson
Salary: £36000 - £46000 per annum + + benefits
Posted: 6 days ago
Edinburgh
Hays Specialist Recruitment Ltd
Salary: £38000.00 - £47800.00 per annum
Posted: 25 days ago
Edinburgh, Midlothian
Harvey Nash plc
Salary: £80000 - £110000 per annum + car + bonus + pension
Posted: 6 days ago
Edinburgh
Hays Specialist Recruitment Ltd
Salary: £20000.00 - £22000.00 per annum
Posted: 18 days ago
Edinburgh, Midlothian
CGI
Salary: £30000 - £40000 per annum + benefits
Posted: 26 days ago
Scotland
Hewlett Packard Enterprise
Posted: 25 days ago
Glasgow, Lanarkshire
Leidos
Posted: 21 days ago