The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Basingstoke region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Third Line Support
Rank 70 76 57
Rank change year-on-year
+6 -19
Permanent jobs requiring a 3rd Line Support 10 1 17
As % of all permanent IT jobs located in Basingstoke 1.38% 0.15% 2.42%
As % of the Job Titles category 1.50% 0.16% 2.53%
Number of salaries quoted 10 1 15
Average salary £34,250 £35,000 £35,000
Average salary % change year-on-year
-2.14% -
90% offered a salary of more than £33,400 £35,000 £30,000
10% offered a salary of more than £44,000 £35,000 £47,200
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
3rd Line Support
Hampshire

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Basingstoke region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Basingstoke
Permanent IT job ads with a match in the
Job Titles category
666 640 672
As % of all permanent IT jobs located in Basingstoke 91.61% 96.53% 95.59%
Number of salaries quoted 495 487 511
Average salary £42,000 £40,000 £40,000
Average salary % change year-on-year
+5.00% -
90% offered a salary of more than £26,000 £23,500 £23,000
10% offered a salary of more than £60,000 £65,000 £60,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Support
Jobs Demand Trend in Basingstoke

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Basingstoke region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Basingstoke

3rd Line Support
Salary Trend in Basingstoke

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Basingstoke region.

3rd Line Support Salary Trend in Basingstoke

3rd Line Support
Top 30 Related IT Skills in Basingstoke

For the 6 months to 20 August 2014, IT jobs across the Basingstoke region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 18 (85.71%) Windows
2 16 (76.19%) Windows Server 2012
3 13 (61.90%) MS Exchange
3 13 (61.90%) Microsoft
3 13 (61.90%) Active Directory
3 13 (61.90%) Windows Server 2008
4 12 (57.14%) Exchange Server 2007
4 12 (57.14%) Firewall
5 10 (47.62%) Cisco
5 10 (47.62%) MS Excel
6 9 (42.86%) Citrix
6 9 (42.86%) TCP/IP
6 9 (42.86%) VMware
7 8 (38.10%) Linux
7 8 (38.10%) Windows 7
7 8 (38.10%) Exchange Server 2010
7 8 (38.10%) Windows 8
8 6 (28.57%) ITIL
9 5 (23.81%) SQL
9 5 (23.81%) HP
9 5 (23.81%) SAN
9 5 (23.81%) Windows Server 2003
9 5 (23.81%) SC Cleared
9 5 (23.81%) Security Cleared
10 4 (19.05%) SCCM
10 4 (19.05%) Network Security
10 4 (19.05%) Hyper-V
10 4 (19.05%) NAS
10 4 (19.05%) XenApp
10 4 (19.05%) XenServer

3rd Line Support
Top Related IT Skills in Basingstoke by Category

For the 6 months to 20 August 2014, IT jobs across the Basingstoke region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (61.90%) MS Exchange
2 12 (57.14%) Exchange Server 2007
3 8 (38.10%) Exchange Server 2010
4 4 (19.05%) Exchange Server 2013
4 4 (19.05%) Apache
4 4 (19.05%) SharePoint
Applications
1 10 (47.62%) MS Excel
2 1 (4.76%) MS Office
Cloud Services
1 1 (4.76%) SaaS
Communications & Networking
1 12 (57.14%) Firewall
2 9 (42.86%) TCP/IP
3 5 (23.81%) SAN
4 4 (19.05%) NAS
4 4 (19.05%) VPN
4 4 (19.05%) Network Security
5 3 (14.29%) LAN
5 3 (14.29%) WAN
6 2 (9.52%) VoIP
7 1 (4.76%) WLAN
7 1 (4.76%) DHCP
7 1 (4.76%) SNMP
7 1 (4.76%) Wireless
7 1 (4.76%) IP Telephony
7 1 (4.76%) VLAN
7 1 (4.76%) Cisco ASA
7 1 (4.76%) DNS
Database & Business Intelligence
1 4 (19.05%) SQL Server
2 1 (4.76%) MySQL
General
1 3 (14.29%) Back Office
Miscellaneous
1 1 (4.76%) Computer Science
Operating Systems
1 18 (85.71%) Windows
2 16 (76.19%) Windows Server 2012
3 13 (61.90%) Windows Server 2008
4 8 (38.10%) Windows 7
4 8 (38.10%) Windows 8
4 8 (38.10%) Linux
5 5 (23.81%) Windows Server 2003
6 4 (19.05%) Debian
6 4 (19.05%) Ubuntu
6 4 (19.05%) Red Hat Enterprise Linux
Processes & Methodologies
1 6 (28.57%) ITIL
2 4 (19.05%) Disaster Recovery
2 4 (19.05%) Change Control
3 3 (14.29%) Change Management
4 2 (9.52%) PRINCE2
5 1 (4.76%) CRM
5 1 (4.76%) Service Management
5 1 (4.76%) Agile Software Development
5 1 (4.76%) Project Planning
5 1 (4.76%) Waterfall
5 1 (4.76%) Continuous Improvement
5 1 (4.76%) Regression Testing
Programming Languages
1 5 (23.81%) SQL
2 4 (19.05%) Shell Script
Qualifications
1 5 (23.81%) SC Cleared
1 5 (23.81%) Security Cleared
2 1 (4.76%) CCNA
2 1 (4.76%) Cisco Certification
2 1 (4.76%) Degree
Quality Assurance & Compliance
1 4 (19.05%) ISO/IEC 27001
2 2 (9.52%) SLA
System Software
1 13 (61.90%) Active Directory
2 4 (19.05%) Terminal Services
2 4 (19.05%) Hyper-V
2 4 (19.05%) XenApp
2 4 (19.05%) XenServer
2 4 (19.05%) XenDesktop
3 1 (4.76%) vSphere
3 1 (4.76%) VMware Server
3 1 (4.76%) VMware Infrastructure
Systems Management
1 4 (19.05%) SCCM
Vendors
1 13 (61.90%) Microsoft
2 10 (47.62%) Cisco
3 9 (42.86%) VMware
3 9 (42.86%) Citrix
4 5 (23.81%) HP
5 4 (19.05%) Juniper
5 4 (19.05%) Red Hat
6 3 (14.29%) Compaq
7 1 (4.76%) Salesforce.com
7 1 (4.76%) McAfee
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £31000 - £36000 per annum + benefits
Posted: 12 hours ago
Basingstoke, Hampshire
Advanced Resource Managers
Salary: £35000 - £45000 per annum
Posted: 6 days ago