The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Third Line Support
Rank 159 156 127
Rank change year-on-year
-3 -29
Permanent jobs requiring a 3rd Line Support 46 34 65
As % of all permanent IT jobs located in Hampshire 1.14% 0.86% 1.55%
As % of the Job Titles category 1.21% 0.91% 1.63%
Number of salaries quoted 44 33 62
Average salary £35,000 £37,500 £37,250
Average salary % change year-on-year
-6.66% +0.67%
90% offered a salary of more than £30,450 £27,900 £30,000
10% offered a salary of more than £45,000 £42,000 £40,900
UK excluding London average salary £34,350 £32,500 £35,000
% change year-on-year
+5.69% -7.14%
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3810 3756 3980
As % of all permanent IT jobs located in Hampshire 94.47% 95.21% 95.15%
Number of salaries quoted 3084 3219 3411
Average salary £40,000 £38,500 £40,000
Average salary % change year-on-year
+3.89% -3.75%
90% offered a salary of more than £24,000 £22,600 £25,000
10% offered a salary of more than £60,000 £55,000 £55,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

3rd Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Hampshire

3rd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Hampshire region.

3rd Line Support Salary Trend in Hampshire

3rd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Hampshire region over the 3 months to 29 August 2014.

3rd Line Support Salary Histogram in Hampshire

3rd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Hampshire region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +9 11 £33,500 -4.28% 1
Hook +9 9 £31,500 +5.00%
Southampton -3 4 £27,875 -26.15%
Farnborough - 3 £40,000 -
Winchester +1 2 £45,000 +52.54% 1
Fareham -11 1 £40,000 +77.77% 1
Portsmouth -20 1 - -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 29 August 2014, IT jobs across the Hampshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 79 (85.87%) Windows
2 48 (52.17%) Windows Server 2008
3 47 (51.09%) Microsoft
3 47 (51.09%) Firewall
4 43 (46.74%) MS Exchange
5 42 (45.65%) MS Excel
6 40 (43.48%) ITIL
7 36 (39.13%) VMware
8 35 (38.04%) Exchange Server 2007
8 35 (38.04%) Windows Server 2003
8 35 (38.04%) Exchange Server 2010
9 28 (30.43%) TCP/IP
9 28 (30.43%) Network Security
10 27 (29.35%) Active Directory
10 27 (29.35%) Microsoft Certification
11 25 (27.17%) DNS
11 25 (27.17%) Linux
11 25 (27.17%) Exchange Server 2003
12 24 (26.09%) MCITP
12 24 (26.09%) Service Delivery
13 23 (25.00%) Windows Server 2012
14 22 (23.91%) vSphere
14 22 (23.91%) Symantec
14 22 (23.91%) Backup Exec
15 21 (22.83%) Norton AntiVirus
16 20 (21.74%) SAN
17 19 (20.65%) Cisco
17 19 (20.65%) VMware Infrastructure
18 18 (19.57%) VPN
19 17 (18.48%) SLA

3rd Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 29 August 2014, IT jobs across the Hampshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 43 (46.74%) MS Exchange
2 35 (38.04%) Exchange Server 2007
2 35 (38.04%) Exchange Server 2010
3 25 (27.17%) Exchange Server 2003
4 12 (13.04%) SharePoint
5 8 (8.70%) Exchange Server 2013
6 4 (4.35%) Apache
7 3 (3.26%) SharePoint Server
7 3 (3.26%) Lync
8 2 (2.17%) SharePoint 2013
8 2 (2.17%) BizTalk Server
9 1 (1.09%) SharePoint 2010
Applications
1 42 (45.65%) MS Excel
2 5 (5.43%) MS Office
Cloud Services
1 6 (6.52%) SaaS
1 6 (6.52%) PaaS
2 4 (4.35%) IaaS
3 2 (2.17%) Office 365
3 2 (2.17%) Microsoft Azure
4 1 (1.09%) Cloud Computing
Communications & Networking
1 47 (51.09%) Firewall
2 28 (30.43%) Network Security
2 28 (30.43%) TCP/IP
3 25 (27.17%) DNS
4 20 (21.74%) SAN
5 18 (19.57%) VPN
6 11 (11.96%) NAS
7 9 (9.78%) WAN
8 8 (8.70%) LAN
8 8 (8.70%) SSL
8 8 (8.70%) IPsec
9 4 (4.35%) Cisco ASA
9 4 (4.35%) VLAN
9 4 (4.35%) DHCP
10 2 (2.17%) Ethernet
10 2 (2.17%) VoIP
10 2 (2.17%) Internet
10 2 (2.17%) MPLS
10 2 (2.17%) OSPF
10 2 (2.17%) BGP
Database & Business Intelligence
1 11 (11.96%) SQL Server
2 1 (1.09%) SQL Server 2008
2 1 (1.09%) SQL Server 2012
2 1 (1.09%) MySQL
Development Applications
1 1 (1.09%) Team Foundation Server
General
1 2 (2.17%) Electronics
2 1 (1.09%) Telecoms
2 1 (1.09%) Finance
2 1 (1.09%) Retail
Miscellaneous
1 2 (2.17%) Computer Science
2 1 (1.09%) Fat Client
2 1 (1.09%) Enterprise Software
2 1 (1.09%) Thin Client
2 1 (1.09%) Management Information System
Operating Systems
1 79 (85.87%) Windows
2 48 (52.17%) Windows Server 2008
3 35 (38.04%) Windows Server 2003
4 25 (27.17%) Linux
5 23 (25.00%) Windows Server 2012
6 12 (13.04%) Red Hat Enterprise Linux
7 11 (11.96%) CentOS
8 10 (10.87%) Windows 7
8 10 (10.87%) Windows 8
9 4 (4.35%) Debian
9 4 (4.35%) Ubuntu
10 2 (2.17%) Windows 2000 Server
11 1 (1.09%) Windows Vista
Processes & Methodologies
1 40 (43.48%) ITIL
2 24 (26.09%) Service Delivery
3 8 (8.70%) Service Management
4 5 (5.43%) Project Planning
4 5 (5.43%) Disaster Recovery
5 3 (3.26%) ITSM
5 3 (3.26%) PRINCE2
5 3 (3.26%) Continuous Improvement
6 2 (2.17%) Customer Engagement
6 2 (2.17%) Waterfall
6 2 (2.17%) Change Management
6 2 (2.17%) Regression Testing
6 2 (2.17%) Agile Software Development
7 1 (1.09%) Incident Management
7 1 (1.09%) Migration
7 1 (1.09%) CRM
7 1 (1.09%) Change Control
7 1 (1.09%) Performance Monitoring
Programming Languages
1 14 (15.22%) SQL
2 4 (4.35%) Shell Script
Qualifications
1 27 (29.35%) Microsoft Certification
2 24 (26.09%) MCITP
3 12 (13.04%) Cisco Certification
4 11 (11.96%) VMware Certified Professional (VCP)
5 8 (8.70%) CCNP
6 7 (7.61%) Degree
6 7 (7.61%) Security Cleared
7 5 (5.43%) SC Cleared
8 4 (4.35%) CCNA
8 4 (4.35%) MCSA
9 2 (2.17%) MCP
9 2 (2.17%) ITIL Foundation Certificate
10 1 (1.09%) MCSE
Quality Assurance & Compliance
1 17 (18.48%) SLA
2 4 (4.35%) ISO/IEC 27001
3 1 (1.09%) QA
System Software
1 27 (29.35%) Active Directory
2 22 (23.91%) vSphere
3 19 (20.65%) VMware Infrastructure
4 15 (16.30%) vCloud
5 12 (13.04%) Hyper-V
6 6 (6.52%) Terminal Services
7 5 (5.43%) XenDesktop
8 3 (3.26%) XenApp
9 2 (2.17%) XenServer
9 2 (2.17%) VMware Server
10 1 (1.09%) VMware ESX
10 1 (1.09%) VMware ESXi
Systems Management
1 22 (23.91%) Backup Exec
2 21 (22.83%) Norton AntiVirus
3 5 (5.43%) SCCM
Vendors
1 47 (51.09%) Microsoft
2 36 (39.13%) VMware
3 22 (23.91%) Symantec
4 19 (20.65%) Cisco
5 16 (17.39%) Citrix
6 5 (5.43%) HP
7 4 (4.35%) Red Hat
8 3 (3.26%) Juniper
8 3 (3.26%) Blue Coat
9 2 (2.17%) ProCurve
9 2 (2.17%) CheckPoint
10 1 (1.09%) Salesforce.com
10 1 (1.09%) McAfee
10 1 (1.09%) NetApp
10 1 (1.09%) EMC
Havant, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum
Posted: Yesterday
Fareham, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £20000 - £25000 per annum + Benefits
Posted: Yesterday
Hampshire
Peopleworks
Salary: From £40,000 to £50,000 per annum £40,000 to £50,000 + Bonus (10%) Neg
Posted: Yesterday
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £31000 - £36000 per annum + benefits
Posted: 3 days ago
Winchester, Hampshire
Connectus
Salary: £40000 - £50000 per annum + benefits
Posted: 4 days ago