The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hampshire region.

Location
3 months to
17 May 2013
Same period 2012 Same period 2011
Third Line Support
Rank 163 153 151
Rank change year-on-year
-10 -2
Permanent jobs requiring a 3rd Line Support 19 30 15
As % of all permanent IT jobs located in Hampshire 0.551% 0.776% 0.421%
As % of the Job Titles category 0.578% 0.809% 0.447%
Number of salaries quoted 17 30 15
Average salary £37,500 £30,750 £32,500
Average salary % change year-on-year
+21.95% -5.38%
90% offered a salary of more than £31,600 £27,000 £27,500
10% offered a salary of more than £40,000 £42,500 £38,100
UK excluding London average salary £32,500 £35,000 £32,500
% change year-on-year
-7.14% +7.69%
All Job Titles
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3289 3710 3353
As % of all permanent IT jobs located in Hampshire 95.33% 95.92% 94.08%
Number of salaries quoted 2775 3252 2838
Average salary £39,500 £40,000 £37,500
Average salary % change year-on-year
-1.25% +6.66%
90% offered a salary of more than £24,000 £25,500 £25,000
10% offered a salary of more than £57,500 £55,000 £55,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
3rd Line Support
South East

3rd Line Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support across the Hampshire region as a proportion of the total demand within the Job Titles category.

Hampshire 3rd Line Support Jobs Demand Trend

3rd Line Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Hampshire region.

Hampshire 3rd Line Support Salary Trend

3rd Line Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Hampshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Eastleigh +2 4 £37,500 +38.88%
Southampton -1 4 £37,500 +30.43%
Portsmouth - 2 £37,500 -
Winchester - 1 - -
Farnborough - 1 £30,000 -
Basingstoke - 1 - -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Hampshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 19 (61.29%) MS Exchange
2 16 (51.61%) Windows
2 16 (51.61%) Exchange Server 2010
3 15 (48.39%) Active Directory
4 14 (45.16%) Microsoft
5 12 (38.71%) TCP/IP
5 12 (38.71%) VMware
6 9 (29.03%) DNS
6 9 (29.03%) MS Excel
6 9 (29.03%) SQL Server
7 8 (25.81%) Microsoft Certification
7 8 (25.81%) Exchange Server 2003
8 7 (22.58%) Windows Server 2008
8 7 (22.58%) Citrix
8 7 (22.58%) MCSE
8 7 (22.58%) IIS
8 7 (22.58%) ITIL
8 7 (22.58%) Cisco
9 6 (19.35%) LAN
9 6 (19.35%) SQL
9 6 (19.35%) Clustering
10 5 (16.13%) NetBackup
10 5 (16.13%) French Language
10 5 (16.13%) MCITP
10 5 (16.13%) SCOM
10 5 (16.13%) Windows 7
10 5 (16.13%) Forefront TMG
10 5 (16.13%) SAN
10 5 (16.13%) Veritas
10 5 (16.13%) Windows Server 2003

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Hampshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Development
1 4 (12.90%) HTML
1 4 (12.90%) .NET
1 4 (12.90%) ASP.NET
1 4 (12.90%) CSS
1 4 (12.90%) Ajax
2 1 (3.226%) Software Packaging
Application Platforms
1 19 (61.29%) MS Exchange
2 16 (51.61%) Exchange Server 2010
3 8 (25.81%) Exchange Server 2003
4 7 (22.58%) IIS
5 3 (9.677%) Exchange Server 2007
Applications
1 9 (29.03%) MS Excel
Business Applications
1 1 (3.226%) Remedy ITSM
1 1 (3.226%) Remedy AR System
Communications & Networking
1 12 (38.71%) TCP/IP
2 9 (29.03%) DNS
3 6 (19.35%) LAN
4 5 (16.13%) SAN
5 4 (12.90%) WAN
5 4 (12.90%) DHCP
6 3 (9.677%) Wireless
7 2 (6.452%) IP Telephony
8 1 (3.226%) Network Security
8 1 (3.226%) VPN
8 1 (3.226%) MPLS
8 1 (3.226%) BGP
8 1 (3.226%) RSVP
8 1 (3.226%) Firewall
Database & Business Intelligence
1 9 (29.03%) SQL Server
General
1 5 (16.13%) French Language
2 3 (9.677%) Telecoms
2 3 (9.677%) Finance
2 3 (9.677%) Games
Miscellaneous
1 6 (19.35%) Clustering
2 3 (9.677%) Online Games
3 2 (6.452%) Client/Server
4 1 (3.226%) Computer Science
Operating Systems
1 16 (51.61%) Windows
2 7 (22.58%) Windows Server 2008
3 5 (16.13%) Windows 7
3 5 (16.13%) Windows Server 2003
4 3 (9.677%) Linux
4 3 (9.677%) Red Hat Enterprise Linux
5 2 (6.452%) Windows XP
6 1 (3.226%) UNIX
Processes & Methodologies
1 7 (22.58%) ITIL
2 3 (9.677%) Problem Management
3 2 (6.452%) WAN Optimisation
3 2 (6.452%) Migration
4 1 (3.226%) Business Continuity
4 1 (3.226%) Business Analysis
4 1 (3.226%) Supplier Management
4 1 (3.226%) Load Balancing
4 1 (3.226%) Service Management
4 1 (3.226%) Disaster Recovery
4 1 (3.226%) ITSM
4 1 (3.226%) QMS
4 1 (3.226%) Network Management
Programming Languages
1 6 (19.35%) SQL
2 4 (12.90%) VB.NET
2 4 (12.90%) JavaScript
3 3 (9.677%) Bash shell
3 3 (9.677%) Shell Script
4 1 (3.226%) PowerShell
4 1 (3.226%) PL/SQL
Qualifications
1 8 (25.81%) Microsoft Certification
2 7 (22.58%) MCSE
3 5 (16.13%) MCITP
4 4 (12.90%) Security Cleared
5 2 (6.452%) VMware Certified Professional (VCP)
6 1 (3.226%) JNCIA
6 1 (3.226%) JNCIS
6 1 (3.226%) JNCIP
6 1 (3.226%) JNCIE
6 1 (3.226%) CCNA
6 1 (3.226%) ISEB
6 1 (3.226%) Cisco Certification
Quality Assurance & Compliance
1 1 (3.226%) SLA
System Software
1 15 (48.39%) Active Directory
2 5 (16.13%) Forefront TMG
3 4 (12.90%) XenApp
4 3 (9.677%) ISA Server
5 2 (6.452%) VMware Infrastructure
5 2 (6.452%) Terminal Services
6 1 (3.226%) Hyper-V
6 1 (3.226%) vSphere
Systems Management
1 5 (16.13%) NetBackup
1 5 (16.13%) SCOM
2 1 (3.226%) BMC PATROL
2 1 (3.226%) Control-M
Vendors
1 14 (45.16%) Microsoft
2 12 (38.71%) VMware
3 7 (22.58%) Cisco
3 7 (22.58%) Citrix
4 5 (16.13%) HP
4 5 (16.13%) Dell
4 5 (16.13%) Intel
4 5 (16.13%) IBM
4 5 (16.13%) Veritas
5 3 (9.677%) Red Hat
5 3 (9.677%) Riverbed
6 2 (6.452%) Foundry
6 2 (6.452%) Avaya
7 1 (3.226%) Juniper
7 1 (3.226%) BMC
7 1 (3.226%) Oracle
7 1 (3.226%) Remedy
Hampshire
Desirable experience/qualities: - Windows Server 2003, Windows Server 2008 - Active Directory - Microsoft Windows XP, Microsoft Windows 7 - Microsoft Exchange 2010 (with PowerShell scripting) - Citrix XenApp or Terminal Services...
Sanderson
Salary: £30000 - £32000 per annum + excellent benefits
Posted: 14 May 2013
Eastleigh, Hampshire
Develop and maintain all ICT documentation to QMS standards... * Gain expertise to become the organisation's 'expert' in a selection of the following technologies (this is not an...
Connectus
Salary: £32000 per annum
Posted: 13 May 2013