The first table below looks at the demand for the 3rd Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 25 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Hampshire region.

Location
3 months to
25 Jul 2014
Same period 2013 Same period 2012
Third Line Support
Rank 151 160 137
Rank change year-on-year
+9 -23
Permanent jobs requiring a 3rd Line Support 41 36 51
As % of all permanent IT jobs located in Hampshire 1.03% 0.91% 1.29%
As % of the Job Titles category 1.10% 0.96% 1.34%
Number of salaries quoted 41 34 51
Average salary £35,000 £37,500 £36,500
Average salary % change year-on-year
-6.66% +2.73%
90% offered a salary of more than £30,000 £27,150 £27,500
10% offered a salary of more than £45,000 £41,750 £42,500
UK excluding London average salary £34,000 £32,500 £35,000
% change year-on-year
+4.61% -7.14%
Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3723 3733 3806
As % of all permanent IT jobs located in Hampshire 93.94% 94.82% 96.14%
Number of salaries quoted 3054 3197 3303
Average salary £40,000 £37,500 £40,000
Average salary % change year-on-year
+6.66% -6.25%
90% offered a salary of more than £24,500 £23,500 £25,000
10% offered a salary of more than £58,000 £55,000 £55,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
3rd Line Support
South East

3rd Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Hampshire

3rd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Hampshire region.

3rd Line Support Salary Trend in Hampshire

3rd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Hampshire region over the 3 months to 25 July 2014.

3rd Line Support Salary Histogram in Hampshire

3rd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Hampshire region over the 3 months to 25 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hook +6 10 £31,500 -
Basingstoke +1 7 £33,500 - 3
Southampton -1 4 £30,000 -20.00% 1
Winchester +7 3 £30,000 -3.22% 1
Fareham -17 2 £40,000 +77.77% 1
Portsmouth -19 2 £30,000 -20.00%
Eastleigh +11 1 £35,000 +9.37%
Farnborough - 1 £47,500 -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 25 July 2014, IT jobs across the Hampshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 76 (83.52%) Windows
2 49 (53.85%) Microsoft
2 49 (53.85%) Firewall
3 48 (52.75%) Windows Server 2008
4 47 (51.65%) MS Exchange
5 38 (41.76%) MS Excel
6 37 (40.66%) ITIL
6 37 (40.66%) Windows Server 2003
6 37 (40.66%) VMware
7 36 (39.56%) Exchange Server 2010
8 34 (37.36%) Exchange Server 2007
9 26 (28.57%) Exchange Server 2003
9 26 (28.57%) Microsoft Certification
10 25 (27.47%) Active Directory
10 25 (27.47%) Network Security
11 24 (26.37%) DNS
11 24 (26.37%) TCP/IP
12 23 (25.27%) Linux
13 22 (24.18%) MCITP
14 20 (21.98%) VPN
14 20 (21.98%) SAN
14 20 (21.98%) Symantec
14 20 (21.98%) vSphere
14 20 (21.98%) Windows Server 2012
15 19 (20.88%) VMware Infrastructure
15 19 (20.88%) Norton AntiVirus
15 19 (20.88%) Citrix
15 19 (20.88%) Service Delivery
16 18 (19.78%) Backup Exec
16 18 (19.78%) Cisco

3rd Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 25 July 2014, IT jobs across the Hampshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 47 (51.65%) MS Exchange
2 36 (39.56%) Exchange Server 2010
3 34 (37.36%) Exchange Server 2007
4 26 (28.57%) Exchange Server 2003
5 11 (12.09%) SharePoint
6 4 (4.40%) Exchange Server 2013
7 3 (3.30%) Lync
7 3 (3.30%) SharePoint 2013
7 3 (3.30%) SharePoint Server
8 2 (2.20%) SharePoint 2010
8 2 (2.20%) BizTalk Server
8 2 (2.20%) Apache
9 1 (1.10%) IIS
Applications
1 38 (41.76%) MS Excel
2 8 (8.79%) MS Office
Cloud Services
1 6 (6.59%) SaaS
1 6 (6.59%) PaaS
2 4 (4.40%) IaaS
3 2 (2.20%) Microsoft Azure
3 2 (2.20%) Office 365
Communications & Networking
1 49 (53.85%) Firewall
2 25 (27.47%) Network Security
3 24 (26.37%) DNS
3 24 (26.37%) TCP/IP
4 20 (21.98%) VPN
4 20 (21.98%) SAN
5 17 (18.68%) LAN
5 17 (18.68%) WAN
6 12 (13.19%) NAS
7 7 (7.69%) DHCP
7 7 (7.69%) SSL
7 7 (7.69%) IPsec
8 4 (4.40%) HTTP
9 3 (3.30%) Cisco ASA
9 3 (3.30%) VLAN
10 2 (2.20%) Ethereal
10 2 (2.20%) Wireshark
10 2 (2.20%) tcpdump
10 2 (2.20%) HSRP
10 2 (2.20%) SSH
Database & Business Intelligence
1 7 (7.69%) SQL Server
2 1 (1.10%) SQL Server 2008
2 1 (1.10%) SQL Server 2012
2 1 (1.10%) MySQL
Development Applications
1 2 (2.20%) Team Foundation Server
General
1 3 (3.30%) Back Office
2 2 (2.20%) Electronics
2 2 (2.20%) Law
2 2 (2.20%) Retail
3 1 (1.10%) Finance
Miscellaneous
1 2 (2.20%) Computer Science
2 1 (1.10%) Fat Client
2 1 (1.10%) Thin Client
2 1 (1.10%) Clustering
Operating Systems
1 76 (83.52%) Windows
2 48 (52.75%) Windows Server 2008
3 37 (40.66%) Windows Server 2003
4 23 (25.27%) Linux
5 20 (21.98%) Windows Server 2012
6 13 (14.29%) Red Hat Enterprise Linux
7 11 (12.09%) Windows 8
8 9 (9.89%) CentOS
9 8 (8.79%) Windows 7
10 6 (6.59%) Windows Vista
11 2 (2.20%) Debian
11 2 (2.20%) Ubuntu
Processes & Methodologies
1 37 (40.66%) ITIL
2 19 (20.88%) Service Delivery
3 10 (10.99%) Project Planning
4 8 (8.79%) Service Management
5 4 (4.40%) Change Control
6 3 (3.30%) Continuous Improvement
6 3 (3.30%) PRINCE2
6 3 (3.30%) Change Management
6 3 (3.30%) Disaster Recovery
6 3 (3.30%) ITSM
7 2 (2.20%) Agile Software Development
7 2 (2.20%) DNA
7 2 (2.20%) Customer Engagement
7 2 (2.20%) Waterfall
8 1 (1.10%) Load Balancing
8 1 (1.10%) Root Cause Analysis
8 1 (1.10%) Performance Monitoring
8 1 (1.10%) CRM
8 1 (1.10%) Incident Management
Programming Languages
1 14 (15.38%) SQL
2 2 (2.20%) Shell Script
Qualifications
1 26 (28.57%) Microsoft Certification
2 22 (24.18%) MCITP
3 11 (12.09%) Cisco Certification
4 9 (9.89%) VMware Certified Professional (VCP)
5 8 (8.79%) Degree
6 6 (6.59%) CCNP
7 5 (5.49%) CCNA
7 5 (5.49%) MCSE
8 4 (4.40%) Security Cleared
9 3 (3.30%) MCSA
9 3 (3.30%) MCP
10 2 (2.20%) SC Cleared
Quality Assurance & Compliance
1 15 (16.48%) SLA
2 2 (2.20%) ISO/IEC 27001
2 2 (2.20%) QA
System Software
1 25 (27.47%) Active Directory
2 20 (21.98%) vSphere
3 19 (20.88%) VMware Infrastructure
4 13 (14.29%) vCloud
5 12 (13.19%) Hyper-V
6 8 (8.79%) XenDesktop
7 7 (7.69%) Terminal Services
8 6 (6.59%) XenApp
9 5 (5.49%) XenServer
10 2 (2.20%) ProxySG
10 2 (2.20%) VMware Server
11 1 (1.10%) VMware ESX
11 1 (1.10%) VMware ESXi
Systems Management
1 19 (20.88%) Norton AntiVirus
2 18 (19.78%) Backup Exec
3 2 (2.20%) SCCM
Vendors
1 49 (53.85%) Microsoft
2 37 (40.66%) VMware
3 20 (21.98%) Symantec
4 19 (20.88%) Citrix
5 18 (19.78%) Cisco
6 13 (14.29%) HP
7 7 (7.69%) Red Hat
8 5 (5.49%) Blue Coat
9 4 (4.40%) Juniper
10 3 (3.30%) NetApp
10 3 (3.30%) Compaq
11 2 (2.20%) SonicWALL
11 2 (2.20%) SolarWinds
12 1 (1.10%) McAfee
12 1 (1.10%) Kaspersky
12 1 (1.10%) Veeam
12 1 (1.10%) EMC
12 1 (1.10%) CheckPoint
12 1 (1.10%) Salesforce.com
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £24000 - £27500 per annum
Posted: 6 hours ago
Hampshire
Roc Search
Salary: £40000 - £45000 per annum
Posted: Yesterday
Basingstoke, Hampshire
Capita Resourcing - IT Resourcing
Salary: £30000 - £35000 per annum + Benefits
Posted: 2 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £31000 - £36000 per annum + benefits
Posted: 2 days ago
Basingstoke, Hampshire
Circle Recruitment
Salary: £40000 - £48000 per annum + bens
Posted: 3 days ago
Winchester, Hampshire
Connectus
Salary: £40000 - £50000 per annum + benefits
Posted: 3 days ago
Hampshire
Peopleworks
Salary: From £40,000 to £45,000 per annum £40,000 to £45,000 + Bonus (10%) Neg
Posted: 4 days ago
Fareham
Hays IT - Uk Posting account
Salary: £32000.00 - £35000.00 per annum + Benefits
Posted: 15 days ago