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This section looks at the demand for the 3rd Line Support role in IT jobs within the Hampshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 24 July 2008 with a comparison to the same period last year.

 Third Line Support
Location
3 months to 24 Jul 2008Same period last year
Rank175180
Rank change on same period last yearUp+5
Matching permanent IT job ads3429
As % of all UK permanent IT job ads sampled0.018 %0.012 %
As % of the category below0.557 %0.426 %
Salaries quoted2825
Average minimum salary£34,929£31,577
Average salary£36,696£32,981
% change on same period last year+11.26 %
Average maximum salary£38,464£34,385
UK excluding London average salary£32,778£31,816
% change on same period last year+3.02 %
Hampshire IT Job Market, Job TitlesJob Titles
Hampshire
Matching permanent IT job ads61016809
As % of all UK permanent IT job ads sampled3.213 %2.793 %
Salaries quoted49505428
Average minimum salary£34,936£35,019
Average salary£38,081£38,061
% change on same period last year+0.05 %
Average maximum salary£41,225£41,103
UK excluding London average salary£38,194£39,492
% change on same period last year-3.28 %
3rd Line Support South East3rd Line Support
South East

3rd Line Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing 3rd Line Support across the Hampshire region as a proportion of the total demand within the Job Titles category.

Hampshire 3rd Line Support Demand Trend

3rd Line Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Hampshire region.

Hampshire 3rd Line Support Salary Trend

3rd Line Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing 3rd Line Support across the Hampshire region over the 3 months to 24 July 2008.

Hampshire 3rd Line Support Salary Histogram

3rd Line Support
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Hampshire region over the 3 months to 24 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
BasingstokeDown-3115£43,550+29.72 %
AndoverDown-95£35,200-7.36 %
FarnboroughDown-72£35,000+11.70 %
FarehamNew entry-2£23,250-
RomseyNew entry-1--
3rd Line Support South East3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills

For the 6 months to 24 July 2008, IT jobs across the Hampshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

142 (57.53 %)Windows
228 (38.36 %)Microsoft
321 (28.77 %)Active Directory
321 (28.77 %)Citrix
321 (28.77 %)Windows 2000
418 (24.66 %)TCP/IP
516 (21.92 %)VMware
615 (20.55 %)Cisco
615 (20.55 %)Linux
615 (20.55 %)MS Excel
615 (20.55 %)SQL Server
714 (19.18 %)MS Exchange
714 (19.18 %)Finance
813 (17.81 %)Exchange Server 2003
912 (16.44 %)UNIX
912 (16.44 %)Sun
912 (16.44 %)Microsoft Certification
1011 (15.07 %)HP
1011 (15.07 %)VERITAS
1011 (15.07 %)Windows Server 2003
1110 (13.70 %)Firewall
1110 (13.70 %)Telecoms
1110 (13.70 %)SQL
129 (12.33 %)Oracle
129 (12.33 %)Solaris
129 (12.33 %)SAN
129 (12.33 %)Exchange Server 2007
138 (10.96 %)QA
138 (10.96 %)Banking
138 (10.96 %)Investment Banking

3rd Line Support
Top Related IT Skills by Category

For the 6 months to 24 July 2008, IT jobs across the Hampshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Hampshire IT Job Market, Application DevelopmentApplication Development
15 (6.849 %)WebSphere
15 (6.849 %)Application Packaging
23 (4.110 %).NET
31 (1.370 %)ASP.NET
31 (1.370 %)WebServices
Hampshire IT Job Market, Application PlatformsApplication Platforms
114 (19.18 %)MS Exchange
213 (17.81 %)Exchange Server 2003
39 (12.33 %)Exchange Server 2007
46 (8.219 %)IIS
53 (4.110 %)Lotus Notes
61 (1.370 %)Lotus Domino
61 (1.370 %)Apache
Hampshire IT Job Market, ApplicationsApplications
115 (20.55 %)MS Excel
21 (1.370 %)MS Visio
21 (1.370 %)MS Office
Hampshire IT Job Market, Business ApplicationsBusiness Applications
15 (6.849 %)SoftGrid
Hampshire IT Job Market, Communications & NetworkingCommunications & Networking
118 (24.66 %)TCP/IP
210 (13.70 %)Firewall
39 (12.33 %)SAN
46 (8.219 %)DNS
46 (8.219 %)DHCP
55 (6.849 %)LAN
55 (6.849 %)Cisco PIX
55 (6.849 %)WAN
64 (5.479 %)CTI
73 (4.110 %)MD110
73 (4.110 %)PBX
82 (2.740 %)VPN
91 (1.370 %)HTTP
91 (1.370 %)VoIP
91 (1.370 %)LDAP
91 (1.370 %)ATM
91 (1.370 %)ISDN
91 (1.370 %)Cisco IOS
91 (1.370 %)SSL
91 (1.370 %)Internet
Hampshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
115 (20.55 %)SQL Server
24 (5.479 %)SQL Server 2000
33 (4.110 %)Crystal Reports
33 (4.110 %)Oracle Reports
41 (1.370 %)SQL Server 7
Hampshire IT Job Market, Development ApplicationsDevelopment Applications
12 (2.740 %)Visual Studio
21 (1.370 %)Flash
Hampshire IT Job Market, GeneralGeneral
114 (19.18 %)Finance
210 (13.70 %)Telecoms
38 (10.96 %)Banking
38 (10.96 %)Investment Banking
46 (8.219 %)Pensions
46 (8.219 %)Health
51 (1.370 %)Manufacturing
51 (1.370 %)Multimedia
51 (1.370 %)Billing
51 (1.370 %)Electronics
51 (1.370 %)Aerospace
51 (1.370 %)Construction
Hampshire IT Job Market, MiscellaneousMiscellaneous
17 (9.589 %)Clustering
25 (6.849 %)Client/Server
32 (2.740 %)Management Information System
41 (1.370 %)Blackberry
41 (1.370 %)Computer Science
41 (1.370 %)German Language
Hampshire IT Job Market, Operating SystemsOperating Systems
142 (57.53 %)Windows
221 (28.77 %)Windows 2000
315 (20.55 %)Linux
412 (16.44 %)UNIX
511 (15.07 %)Windows Server 2003
69 (12.33 %)Solaris
72 (2.740 %)Windows XP
81 (1.370 %)Windows NT
81 (1.370 %)AIX
Hampshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
15 (6.849 %)Service Delivery
15 (6.849 %)CRM
22 (2.740 %)Security Cleared
22 (2.740 %)Change Management
22 (2.740 %)Disaster Recovery
31 (1.370 %)Workflow
31 (1.370 %)Information Security
31 (1.370 %)Document Management
31 (1.370 %)Vulnerability Assessment
31 (1.370 %)Systems Analysis
31 (1.370 %)Resource Management
31 (1.370 %)Unit Testing
31 (1.370 %)Project Management
Hampshire IT Job Market, Programming LanguagesProgramming Languages
110 (13.70 %)SQL
28 (10.96 %)Perl
32 (2.740 %)C#
41 (1.370 %)Java
Hampshire IT Job Market, QualificationsQualifications
112 (16.44 %)Microsoft Certification
28 (10.96 %)MCSE
37 (9.589 %)MCSA
45 (6.849 %)Cisco Certification
54 (5.479 %)Degree
54 (5.479 %)CCNA
61 (1.370 %)Citrix Certification
61 (1.370 %)CISSP
61 (1.370 %)CCNP
Hampshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
18 (10.96 %)QA
Hampshire IT Job Market, System SoftwareSystem Software
121 (28.77 %)Active Directory
27 (9.589 %)MetaFrame
36 (8.219 %)Citrix Presentation Server
45 (6.849 %)VMware ESX
45 (6.849 %)Terminal Server
54 (5.479 %)VMware Server
63 (4.110 %)VMware Infrastructure
63 (4.110 %)ISA Server
72 (2.740 %)Microsoft Virtual Server
Hampshire IT Job Market, Systems ManagementSystems Management
14 (5.479 %)Systems Management Server (SMS)
21 (1.370 %)CA SiteMinder
21 (1.370 %)SCCM
21 (1.370 %)MOM
Hampshire IT Job Market, VendorsVendors
128 (38.36 %)Microsoft
221 (28.77 %)Citrix
316 (21.92 %)VMware
415 (20.55 %)Cisco
512 (16.44 %)Sun
611 (15.07 %)HP
611 (15.07 %)VERITAS
79 (12.33 %)Oracle
88 (10.96 %)IBM
95 (6.849 %)AppSense
95 (6.849 %)CheckPoint
104 (5.479 %)Red Hat
104 (5.479 %)Lagan
104 (5.479 %)Genesys
113 (4.110 %)Lotus
113 (4.110 %)Ericsson
113 (4.110 %)Siemens
113 (4.110 %)Symantec
122 (2.740 %)Apple
122 (2.740 %)Mitel
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