The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Third Line Support
Rank 148 162 140
Rank change year-on-year
+14 -22
Permanent jobs requiring a 3rd Line Support 48 26 67
As % of all permanent IT jobs located in Hampshire 1.21% 0.68% 1.57%
As % of the Job Titles category 1.27% 0.71% 1.65%
Number of salaries quoted 45 26 63
Average salary £33,500 £38,000 £35,000
Average salary % change year-on-year
-11.84% +8.57%
90% offered a salary of more than £25,600 £29,500 £30,000
10% offered a salary of more than £44,600 £40,000 £40,000
UK excluding London average salary £33,500 £32,500 £34,500
% change year-on-year
+3.07% -5.79%
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3771 3637 4051
As % of all permanent IT jobs located in Hampshire 94.89% 94.89% 94.98%
Number of salaries quoted 3115 3132 3495
Average salary £40,000 £39,000 £40,000
Average salary % change year-on-year
+2.56% -2.50%
90% offered a salary of more than £24,000 £22,600 £25,000
10% offered a salary of more than £58,000 £55,000 £56,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

3rd Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Hampshire

3rd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Hampshire region.

3rd Line Support Salary Trend in Hampshire

3rd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Hampshire region over the 3 months to 22 September 2014.

3rd Line Support Salary Histogram in Hampshire

3rd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Hampshire region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +6 15 £33,500 -14.10% 2
Hook +17 7 £31,500 +5.00%
Fareham -6 3 £22,500 - 1
Southampton -10 3 £25,750 -35.62%
Farnborough - 3 £32,500 -
Winchester -3 2 £45,000 +52.54%
Havant - 2 £27,500 -
Portsmouth - 1 - -
Eastleigh - 1 £25,500 -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 22 September 2014, IT jobs across the Hampshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 80 (86.96%) Windows
2 48 (52.17%) Firewall
2 48 (52.17%) Windows Server 2008
3 47 (51.09%) Microsoft
4 46 (50.00%) MS Exchange
5 43 (46.74%) MS Excel
6 39 (42.39%) VMware
7 37 (40.22%) Exchange Server 2007
8 36 (39.13%) Exchange Server 2010
9 33 (35.87%) ITIL
10 32 (34.78%) Active Directory
11 31 (33.70%) TCP/IP
12 30 (32.61%) Windows Server 2003
13 29 (31.52%) Microsoft Certification
14 28 (30.43%) Windows Server 2012
15 25 (27.17%) Network Security
16 23 (25.00%) Linux
16 23 (25.00%) MCITP
17 21 (22.83%) Exchange Server 2003
17 21 (22.83%) Service Delivery
17 21 (22.83%) DNS
17 21 (22.83%) Symantec
18 19 (20.65%) vSphere
18 19 (20.65%) Backup Exec
18 19 (20.65%) Cisco
19 18 (19.57%) Citrix
19 18 (19.57%) SAN
19 18 (19.57%) Norton AntiVirus
19 18 (19.57%) VPN
19 18 (19.57%) Hyper-V

3rd Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 22 September 2014, IT jobs across the Hampshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 46 (50.00%) MS Exchange
2 37 (40.22%) Exchange Server 2007
3 36 (39.13%) Exchange Server 2010
4 21 (22.83%) Exchange Server 2003
5 16 (17.39%) SharePoint
6 14 (15.22%) Exchange Server 2013
7 4 (4.35%) Apache
7 4 (4.35%) SharePoint Server
8 3 (3.26%) Lync
9 2 (2.17%) SharePoint 2013
9 2 (2.17%) BizTalk Server
10 1 (1.09%) CMS
10 1 (1.09%) IIS
10 1 (1.09%) SharePoint 2010
Applications
1 43 (46.74%) MS Excel
2 4 (4.35%) MS Office
Cloud Services
1 5 (5.43%) Office 365
2 4 (4.35%) SaaS
2 4 (4.35%) PaaS
3 2 (2.17%) IaaS
3 2 (2.17%) Microsoft Azure
4 1 (1.09%) Cloud Computing
Communications & Networking
1 48 (52.17%) Firewall
2 31 (33.70%) TCP/IP
3 25 (27.17%) Network Security
4 21 (22.83%) DNS
5 18 (19.57%) SAN
5 18 (19.57%) VPN
6 10 (10.87%) NAS
6 10 (10.87%) WAN
7 9 (9.78%) LAN
7 9 (9.78%) SSL
8 8 (8.70%) IPsec
9 4 (4.35%) Cisco ASA
9 4 (4.35%) VLAN
10 3 (3.26%) DHCP
11 2 (2.17%) HSRP
11 2 (2.17%) BGP
11 2 (2.17%) EIGRP
11 2 (2.17%) VRRP
11 2 (2.17%) Internet
11 2 (2.17%) MPLS
Database & Business Intelligence
1 16 (17.39%) SQL Server
2 1 (1.09%) SQL Server 2005
2 1 (1.09%) Oracle Reports
2 1 (1.09%) Crystal Reports
2 1 (1.09%) MySQL
2 1 (1.09%) SQL Server 2012
Development Applications
1 1 (1.09%) Team Foundation Server
General
1 2 (2.17%) Electronics
2 1 (1.09%) Telecoms
Libraries, Frameworks & Software Standards
1 1 (1.09%) Ajax
1 1 (1.09%) ASP.NET
1 1 (1.09%) CSS
1 1 (1.09%) HTML
1 1 (1.09%) .NET
Miscellaneous
1 2 (2.17%) Computer Science
2 1 (1.09%) Management Information System
2 1 (1.09%) Fat Client
2 1 (1.09%) Thin Client
2 1 (1.09%) Enterprise Software
Operating Systems
1 80 (86.96%) Windows
2 48 (52.17%) Windows Server 2008
3 30 (32.61%) Windows Server 2003
4 28 (30.43%) Windows Server 2012
5 23 (25.00%) Linux
6 16 (17.39%) Windows 7
7 12 (13.04%) Windows 8
7 12 (13.04%) Red Hat Enterprise Linux
8 11 (11.96%) CentOS
9 4 (4.35%) Debian
9 4 (4.35%) Ubuntu
10 3 (3.26%) Windows XP
11 2 (2.17%) Windows 2000 Server
Processes & Methodologies
1 33 (35.87%) ITIL
2 21 (22.83%) Service Delivery
3 7 (7.61%) Service Management
4 6 (6.52%) Disaster Recovery
5 3 (3.26%) ITSM
5 3 (3.26%) Project Planning
5 3 (3.26%) Continuous Improvement
6 2 (2.17%) Mentoring
6 2 (2.17%) People Management
6 2 (2.17%) Customer Engagement
6 2 (2.17%) Waterfall
6 2 (2.17%) PRINCE2
6 2 (2.17%) Agile Software Development
6 2 (2.17%) Change Management
6 2 (2.17%) Regression Testing
7 1 (1.09%) Migration
7 1 (1.09%) Incident Management
7 1 (1.09%) CRM
7 1 (1.09%) Business Intelligence
7 1 (1.09%) Performance Monitoring
Programming Languages
1 17 (18.48%) SQL
2 4 (4.35%) Shell Script
3 1 (1.09%) Java
3 1 (1.09%) T-SQL
Qualifications
1 29 (31.52%) Microsoft Certification
2 23 (25.00%) MCITP
3 12 (13.04%) Cisco Certification
4 10 (10.87%) VMware Certified Professional (VCP)
5 8 (8.70%) CCNP
6 7 (7.61%) MCSA
6 7 (7.61%) Security Cleared
7 6 (6.52%) Degree
8 5 (5.43%) SC Cleared
9 4 (4.35%) CCNA
9 4 (4.35%) MCP
10 3 (3.26%) MCSE
11 2 (2.17%) ITIL Foundation Certificate
11 2 (2.17%) MCTS
Quality Assurance & Compliance
1 14 (15.22%) SLA
2 4 (4.35%) ISO/IEC 27001
3 1 (1.09%) QA
System Software
1 32 (34.78%) Active Directory
2 19 (20.65%) vSphere
3 18 (19.57%) Hyper-V
3 18 (19.57%) VMware Infrastructure
4 13 (14.13%) vCloud
5 8 (8.70%) Terminal Services
6 4 (4.35%) XenDesktop
7 3 (3.26%) XenApp
8 2 (2.17%) XenServer
8 2 (2.17%) VMware Server
Systems Management
1 19 (20.65%) Backup Exec
2 18 (19.57%) Norton AntiVirus
3 5 (5.43%) SCCM
Vendors
1 47 (51.09%) Microsoft
2 39 (42.39%) VMware
3 21 (22.83%) Symantec
4 19 (20.65%) Cisco
5 18 (19.57%) Citrix
6 6 (6.52%) HP
7 4 (4.35%) Red Hat
8 3 (3.26%) Blue Coat
8 3 (3.26%) McAfee
8 3 (3.26%) Juniper
9 2 (2.17%) Kaspersky
9 2 (2.17%) ProCurve
9 2 (2.17%) CheckPoint
10 1 (1.09%) Oracle
10 1 (1.09%) Salesforce.com
Hampshire
Peopleworks
Salary: From £45,000 to £50,000 per annum £45,000 to £50,000 + Bonus (10%) Neg
Posted: Yesterday
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £31000 - £36000 per annum + benefits
Posted: 3 days ago
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 4 days ago
Fareham
Spectrum IT
Salary: £20000 - £25000 per annum + Benefits
Posted: 16 days ago