The table below looks at the statistics for the 3rd Line Support role in IT jobs advertised for the Hampshire region. Included is a guide to the average salaries offered in IT jobs that have cited 3rd Line Support in their job title over the 3 months to 22 October 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Oct 2014
Same period 2013 Same period 2012
Third Line Support
Rank 151 161 142
Rank change year-on-year
+10 -19
Permanent jobs requiring a 3rd Line Support 44 30 56
As % of all permanent IT jobs located in Hampshire 1.17% 0.84% 1.34%
As % of the Job Titles category 1.22% 0.87% 1.42%
Number of salaries quoted 40 29 51
Average salary £33,500 £39,000 £35,000
Average salary % change year-on-year
-14.10% +11.42%
90% offered a salary of more than £25,500 £34,000 £28,000
10% offered a salary of more than £44,100 £45,000 £45,000
UK excluding London average salary £33,500 £34,500 £34,750
% change year-on-year
-2.89% -0.71%
3rd Line Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Hampshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Hampshire
Permanent IT job ads with a match in the
Job Titles category
3598 3431 3957
As % of all permanent IT jobs located in Hampshire 95.56% 95.57% 94.44%
Number of salaries quoted 3033 2928 3409
Average salary £40,000 £40,000 £40,000
90% offered a salary of more than £25,000 £22,500 £25,000
10% offered a salary of more than £58,000 £55,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

3rd Line Support
Jobs Demand Trend in Hampshire

This chart provides a 3-month moving total of permanent IT jobs citing 3rd Line Support in the job title across the Hampshire region as a proportion of the total demand within the Job Titles category.

3rd Line Support Jobs Demand Trend in Hampshire

3rd Line Support
Salary Trend in Hampshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 3rd Line Support across the Hampshire region.

3rd Line Support Salary Trend in Hampshire

3rd Line Support
Salary Histogram in Hampshire

This chart provides a salary histogram for IT jobs citing 3rd Line Support across the Hampshire region over the 3 months to 22 October 2014.

3rd Line Support Salary Histogram in Hampshire

3rd Line Support
Job Locations in Hampshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 3rd Line Support within the Hampshire region over the 3 months to 22 October 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Basingstoke +25 19 £33,500 -14.10% 1
Farnborough - 4 £32,500 -
Hook +8 3 £31,500 +5.00%
Fareham +5 3 £22,500 -
Winchester +5 2 £45,000 +52.54%
Southampton 0 2 £25,750 -35.62%
Havant - 2 £27,500 -
Portsmouth - 2 £27,500 - 1
Eastleigh - 1 £25,500 -
3rd Line Support
South East

3rd Line Support
Top 30 Related IT Skills in Hampshire

For the 6 months to 22 October 2014, IT jobs across the Hampshire region that cited 3rd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title.

1 72 (87.80%) Windows
2 43 (52.44%) Firewall
3 42 (51.22%) Windows Server 2008
4 40 (48.78%) MS Exchange
5 38 (46.34%) MS Excel
5 38 (46.34%) Microsoft
6 34 (41.46%) VMware
7 33 (40.24%) Exchange Server 2007
7 33 (40.24%) TCP/IP
8 31 (37.80%) Exchange Server 2010
9 29 (35.37%) Active Directory
10 27 (32.93%) Windows Server 2012
11 25 (30.49%) ITIL
12 24 (29.27%) Linux
13 23 (28.05%) SQL
13 23 (28.05%) SQL Server
14 21 (25.61%) Microsoft Certification
15 20 (24.39%) Cisco
15 20 (24.39%) Network Security
15 20 (24.39%) vSphere
16 19 (23.17%) Windows Server 2003
16 19 (23.17%) VPN
17 17 (20.73%) SAN
17 17 (20.73%) Exchange Server 2003
17 17 (20.73%) VMware Infrastructure
17 17 (20.73%) Windows 7
18 16 (19.51%) Exchange Server 2013
18 16 (19.51%) Service Delivery
18 16 (19.51%) Symantec
19 15 (18.29%) SharePoint

3rd Line Support
Top Related IT Skills in Hampshire by Category

For the 6 months to 22 October 2014, IT jobs across the Hampshire region that cited 3rd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 3rd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (48.78%) MS Exchange
2 33 (40.24%) Exchange Server 2007
3 31 (37.80%) Exchange Server 2010
4 17 (20.73%) Exchange Server 2003
5 16 (19.51%) Exchange Server 2013
6 15 (18.29%) SharePoint
7 4 (4.88%) Apache
8 3 (3.66%) IIS
8 3 (3.66%) CMS
9 2 (2.44%) SharePoint Server
9 2 (2.44%) SharePoint 2013
10 1 (1.22%) SharePoint 2010
10 1 (1.22%) Lync
Applications
1 38 (46.34%) MS Excel
2 4 (4.88%) MS Office
Cloud Services
1 5 (6.10%) Office 365
1 5 (6.10%) PaaS
2 3 (3.66%) IaaS
2 3 (3.66%) SaaS
3 1 (1.22%) Cloud Computing
Communications & Networking
1 43 (52.44%) Firewall
2 33 (40.24%) TCP/IP
3 20 (24.39%) Network Security
4 19 (23.17%) VPN
5 17 (20.73%) SAN
6 15 (18.29%) DNS
7 13 (15.85%) SSL
8 12 (14.63%) NAS
9 10 (12.20%) IPsec
10 9 (10.98%) WAN
11 8 (9.76%) LAN
12 4 (4.88%) Cisco ASA
12 4 (4.88%) BGP
12 4 (4.88%) EIGRP
12 4 (4.88%) VRRP
12 4 (4.88%) MPLS
12 4 (4.88%) OSPF
12 4 (4.88%) HSRP
13 3 (3.66%) VoIP
14 2 (2.44%) IP Telephony
Database & Business Intelligence
1 23 (28.05%) SQL Server
2 3 (3.66%) Oracle Reports
2 3 (3.66%) Crystal Reports
3 2 (2.44%) SQL Server 2005
3 2 (2.44%) SQL Server 2012
4 1 (1.22%) MySQL
Development Applications
1 1 (1.22%) Team Foundation Server
General
1 2 (2.44%) Electronics
2 1 (1.22%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (3.66%) ASP.NET
1 3 (3.66%) CSS
1 3 (3.66%) HTML
1 3 (3.66%) .NET
1 3 (3.66%) Ajax
Miscellaneous
1 1 (1.22%) Enterprise Software
1 1 (1.22%) Management Information System
Operating Systems
1 72 (87.80%) Windows
2 42 (51.22%) Windows Server 2008
3 27 (32.93%) Windows Server 2012
4 24 (29.27%) Linux
5 19 (23.17%) Windows Server 2003
6 17 (20.73%) Windows 7
7 14 (17.07%) Windows 8
8 13 (15.85%) CentOS
8 13 (15.85%) Red Hat Enterprise Linux
9 4 (4.88%) Ubuntu
9 4 (4.88%) Debian
9 4 (4.88%) Windows XP
10 2 (2.44%) Windows 2000 Server
Processes & Methodologies
1 25 (30.49%) ITIL
2 16 (19.51%) Service Delivery
3 9 (10.98%) Service Management
4 7 (8.54%) Disaster Recovery
5 3 (3.66%) Continuous Improvement
5 3 (3.66%) Business Intelligence
5 3 (3.66%) ITSM
6 2 (2.44%) Change Management
6 2 (2.44%) Customer Engagement
6 2 (2.44%) Coaching
7 1 (1.22%) Performance Monitoring
7 1 (1.22%) CRM
7 1 (1.22%) Migration
7 1 (1.22%) Incident Management
Programming Languages
1 23 (28.05%) SQL
2 4 (4.88%) Shell Script
3 3 (3.66%) Java
3 3 (3.66%) T-SQL
Qualifications
1 21 (25.61%) Microsoft Certification
2 15 (18.29%) MCITP
3 12 (14.63%) Cisco Certification
4 9 (10.98%) VMware Certified Professional (VCP)
5 8 (9.76%) CCNP
6 7 (8.54%) Security Cleared
7 6 (7.32%) MCSA
8 5 (6.10%) SC Cleared
9 4 (4.88%) CCNA
10 3 (3.66%) MCSE
10 3 (3.66%) Degree
11 2 (2.44%) MCTS
11 2 (2.44%) MCP
11 2 (2.44%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (6.10%) SLA
2 4 (4.88%) ISO/IEC 27001
3 1 (1.22%) QA
System Software
1 29 (35.37%) Active Directory
2 20 (24.39%) vSphere
3 17 (20.73%) VMware Infrastructure
4 14 (17.07%) vCloud
5 12 (14.63%) Hyper-V
6 11 (13.41%) Terminal Services
7 2 (2.44%) XenDesktop
7 2 (2.44%) XenApp
8 1 (1.22%) XenServer
Systems Management
1 14 (17.07%) Backup Exec
2 13 (15.85%) Norton AntiVirus
3 5 (6.10%) SCCM
Vendors
1 38 (46.34%) Microsoft
2 34 (41.46%) VMware
3 20 (24.39%) Cisco
4 16 (19.51%) Symantec
5 10 (12.20%) Citrix
6 5 (6.10%) HP
7 4 (4.88%) Oracle
8 3 (3.66%) Red Hat
8 3 (3.66%) Juniper
8 3 (3.66%) Blue Coat
9 2 (2.44%) ProCurve
9 2 (2.44%) Kaspersky
9 2 (2.44%) McAfee
9 2 (2.44%) CheckPoint
10 1 (1.22%) Salesforce.com
Basingstoke, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £30000 - £35000 per annum + Benefits
Posted: 5 days ago
Hampshire
Peopleworks
Salary: From £45,000 to £50,000 per annum £45,000 to £50,000 + Bonus (10%) Neg
Posted: 5 days ago
Portsmouth
Spectrum IT
Salary: £25000 - £32000 per annum
Posted: 12 days ago