The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Bath region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 8 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
8 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 43 - 46
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 4 0 3
As % of all permanent IT jobs located in Bath 1.54% - 0.92%
As % of the Job Titles category 1.56% - 0.95%
Number of salaries quoted 0 0 3
Average salary - - £26,000
UK excluding London average salary £25,266 £25,000 £24,000
% change year-on-year
+1.06% +4.16%
2nd Line Support
Somerset

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bath region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bath
Permanent IT job ads with a match in the
Job Titles category
257 263 316
As % of all permanent IT jobs located in Bath 98.85% 98.13% 97.23%
Number of salaries quoted 225 251 257
Average salary £37,500 £35,000 £32,500
Average salary % change year-on-year
+7.14% +7.69%
90% offered a salary of more than £30,000 £22,500 £20,000
10% offered a salary of more than £55,000 £50,000 £47,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Bath

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Bath region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Bath

2nd Line Support
Salary Trend in Bath

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Bath region.

2nd Line Support Salary Trend in Bath

2nd Line Support
Top 30 Related IT Skills in Bath

For the 6 months to 8 February 2016, IT jobs across the Bath region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 6 (66.67%) Microsoft
2 4 (44.44%) RDBMS
2 4 (44.44%) Performance Monitoring
2 4 (44.44%) Relational Database
2 4 (44.44%) PowerShell
2 4 (44.44%) Management Information System
2 4 (44.44%) Terminal Server
2 4 (44.44%) Shell Script
2 4 (44.44%) Citrix
2 4 (44.44%) Ingres
2 4 (44.44%) SQL
2 4 (44.44%) Oracle
2 4 (44.44%) SQL Server
2 4 (44.44%) Unix
2 4 (44.44%) Linux
3 3 (33.33%) Incident Management
3 3 (33.33%) Analytical Skills
4 2 (22.22%) Windows
4 2 (22.22%) DHCP
4 2 (22.22%) MS Exchange
4 2 (22.22%) DNS
4 2 (22.22%) Active Directory
5 1 (11.11%) Microsoft Certification
5 1 (11.11%) A+ Certification
5 1 (11.11%) TCP/IP
5 1 (11.11%) MS Excel
5 1 (11.11%) MS Office
5 1 (11.11%) Exchange Server 2003
5 1 (11.11%) Exchange Server 2007
5 1 (11.11%) Wireless

2nd Line Support
Top Related IT Skills in Bath by Category

For the 6 months to 8 February 2016, IT jobs across the Bath region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (22.22%) MS Exchange
2 1 (11.11%) Exchange Server 2003
2 1 (11.11%) Exchange Server 2007
2 1 (11.11%) Exchange Server 2010
2 1 (11.11%) Exchange Server 2013
Applications
1 1 (11.11%) MS Excel
1 1 (11.11%) MS Office
Communications & Networking
1 2 (22.22%) DHCP
1 2 (22.22%) DNS
2 1 (11.11%) Firewall
2 1 (11.11%) TCP/IP
2 1 (11.11%) Wireless
Database & Business Intelligence
1 4 (44.44%) Ingres
1 4 (44.44%) RDBMS
1 4 (44.44%) Relational Database
1 4 (44.44%) SQL Server
Miscellaneous
1 4 (44.44%) Management Information System
2 3 (33.33%) Analytical Skills
3 1 (11.11%) Driving Licence
Operating Systems
1 4 (44.44%) Linux
1 4 (44.44%) Unix
2 2 (22.22%) Windows
3 1 (11.11%) Windows 7
3 1 (11.11%) Windows 8
3 1 (11.11%) Windows Server
3 1 (11.11%) Windows Server 2003
3 1 (11.11%) Windows Server 2008
3 1 (11.11%) Windows Server 2012
Processes & Methodologies
1 4 (44.44%) Performance Monitoring
2 3 (33.33%) Incident Management
Programming Languages
1 4 (44.44%) PowerShell
1 4 (44.44%) Shell Script
1 4 (44.44%) SQL
Qualifications
1 1 (11.11%) A+ Certification
1 1 (11.11%) MCTS
1 1 (11.11%) Microsoft Certification
1 1 (11.11%) Network+ Certification
System Software
1 4 (44.44%) Terminal Server
2 2 (22.22%) Active Directory
Vendors
1 6 (66.67%) Microsoft
2 4 (44.44%) Citrix
2 4 (44.44%) Oracle