The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Bath region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 1 May 2016 with a comparison to the same period in the previous 2 years.

3 months to
1 May 2016
Same period 2015 Same period 2014
Second Line Support
Rank 39 49 -
Rank change year-on-year
+10 -
Permanent jobs requiring a 2nd Line Support 5 4 0
As % of all permanent IT jobs located in Bath 1.87% 1.26% -
As % of the Job Titles category 1.89% 1.28% -
Number of salaries quoted 5 4 0
Average salary £24,000 £35,000 -
Average salary % change year-on-year
-31.42% -
UK excluding London average salary £25,500 £24,500 £24,000
% change year-on-year
+4.08% +2.08%
2nd Line Support
Somerset

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bath region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bath
Permanent IT job ads with a match in the
Job Titles category
264 313 365
As % of all permanent IT jobs located in Bath 98.88% 98.74% 99.73%
Number of salaries quoted 251 293 322
Average salary £40,500 £35,000 £34,000
Average salary % change year-on-year
+15.71% +2.94%
90% offered a salary of more than £26,000 £22,500 £22,500
10% offered a salary of more than £55,000 £52,500 £47,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Bath

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Bath region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Bath

2nd Line Support
Salary Trend in Bath

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Bath region.

2nd Line Support Salary Trend in Bath

2nd Line Support
Top 30 Related IT Skills in Bath

For the 6 months to 1 May 2016, IT jobs across the Bath region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 5 (55.56%) Microsoft
1 5 (55.56%) Citrix
1 5 (55.56%) PowerShell
2 4 (44.44%) Terminal Server
2 4 (44.44%) Shell Script
2 4 (44.44%) Management Information System
2 4 (44.44%) RDBMS
2 4 (44.44%) SQL
2 4 (44.44%) Oracle
2 4 (44.44%) SQL Server
2 4 (44.44%) Unix
2 4 (44.44%) Linux
2 4 (44.44%) Ingres
2 4 (44.44%) Performance Monitoring
2 4 (44.44%) Relational Database
3 3 (33.33%) Windows Server
3 3 (33.33%) Windows
4 2 (22.22%) VoIP
4 2 (22.22%) Incident Management
4 2 (22.22%) Hyper-V
4 2 (22.22%) Office 365
4 2 (22.22%) Analytical Skills
4 2 (22.22%) Active Directory
5 1 (11.11%) Driving Licence
5 1 (11.11%) Windows 10
5 1 (11.11%) SaaS
5 1 (11.11%) Exchange Server 2010
5 1 (11.11%) Acronis
5 1 (11.11%) Windows 8
5 1 (11.11%) Exchange Server 2013

2nd Line Support
Top Related IT Skills in Bath by Category

For the 6 months to 1 May 2016, IT jobs across the Bath region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (11.11%) Exchange Server 2010
1 1 (11.11%) Exchange Server 2013
1 1 (11.11%) MS Exchange
Cloud Services
1 2 (22.22%) Office 365
2 1 (11.11%) SaaS
Communications & Networking
1 2 (22.22%) VoIP
2 1 (11.11%) Firewall
2 1 (11.11%) LAN
2 1 (11.11%) SAN
2 1 (11.11%) TCP/IP
2 1 (11.11%) WAN
Database & Business Intelligence
1 4 (44.44%) Ingres
1 4 (44.44%) RDBMS
1 4 (44.44%) Relational Database
1 4 (44.44%) SQL Server
General
1 1 (11.11%) Banking
1 1 (11.11%) Finance
1 1 (11.11%) Telecoms
Miscellaneous
1 4 (44.44%) Management Information System
2 2 (22.22%) Analytical Skills
3 1 (11.11%) Driving Licence
3 1 (11.11%) Video Conferencing
Operating Systems
1 4 (44.44%) Linux
1 4 (44.44%) Unix
2 3 (33.33%) Windows
2 3 (33.33%) Windows Server
3 1 (11.11%) Windows 10
3 1 (11.11%) Windows 7
3 1 (11.11%) Windows 8
3 1 (11.11%) Windows Server 2008
Processes & Methodologies
1 4 (44.44%) Performance Monitoring
2 2 (22.22%) Incident Management
3 1 (11.11%) Project Management
Programming Languages
1 5 (55.56%) PowerShell
2 4 (44.44%) Shell Script
2 4 (44.44%) SQL
Qualifications
1 1 (11.11%) CCNA
1 1 (11.11%) Cisco Certification
System Software
1 4 (44.44%) Terminal Server
2 2 (22.22%) Active Directory
2 2 (22.22%) Hyper-V
3 1 (11.11%) VMware Infrastructure
Vendors
1 5 (55.56%) Citrix
1 5 (55.56%) Microsoft
2 4 (44.44%) Oracle
3 1 (11.11%) Acronis
3 1 (11.11%) BT
3 1 (11.11%) Cisco
3 1 (11.11%) VMware
Bath, Avon
Senitor Associates
Salary: £20000 per annum + £3000 annual bonus
Posted: 4 days ago