The first table below looks at the demand for the 2nd Line Support role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 22 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Somerset region.

Location
3 months to
22 Jul 2014
Same period 2013 Same period 2012
Second Line Support
Rank 61 58 -
Rank change year-on-year
-3 -
Permanent jobs requiring a 2nd Line Support 14 2 0
As % of all permanent IT jobs located in Somerset 1.79% 0.35% -
As % of the Job Titles category 1.88% 0.36% -
Number of salaries quoted 14 2 0
Average salary £27,000 £28,000 -
Average salary % change year-on-year
-3.57% -
UK excluding London average salary £24,750 £25,000 £25,000
% change year-on-year
-1.00% -
Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
746 549 530
As % of all permanent IT jobs located in Somerset 95.52% 95.98% 99.25%
Number of salaries quoted 672 473 488
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £24,000 £21,500 £25,000
10% offered a salary of more than £50,000 £52,500 £50,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
2nd Line Support
South West

2nd Line Support
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Somerset

2nd Line Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Somerset region.

2nd Line Support Salary Trend in Somerset

2nd Line Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Somerset region over the 3 months to 22 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -4 14 £27,000 -3.57% 4
2nd Line Support
South West

2nd Line Support
Top 30 Related IT Skills in Somerset

For the 6 months to 22 July 2014, IT jobs across the Somerset region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 20 (86.96%) Windows
2 16 (69.57%) SCCM
3 14 (60.87%) VMware
4 12 (52.17%) MS Excel
5 11 (47.83%) VMware Infrastructure
6 10 (43.48%) WSUS
6 10 (43.48%) Linux
6 10 (43.48%) Apache
6 10 (43.48%) SQL
6 10 (43.48%) MySQL
6 10 (43.48%) SQL Server
6 10 (43.48%) IIS
7 9 (39.13%) ITIL
7 9 (39.13%) Windows 7
8 8 (34.78%) Active Directory
9 6 (26.09%) Microsoft
10 5 (21.74%) LANDesk
10 5 (21.74%) DNS
11 4 (17.39%) Citrix
12 3 (13.04%) MS Exchange
12 3 (13.04%) DHCP
12 3 (13.04%) TCP/IP
12 3 (13.04%) VPN
12 3 (13.04%) Lync
12 3 (13.04%) Exchange Server 2010
12 3 (13.04%) XenDesktop
12 3 (13.04%) Windows 8
13 2 (8.70%) Bash Shell
13 2 (8.70%) PowerShell
13 2 (8.70%) SC Cleared

2nd Line Support
Top Related IT Skills in Somerset by Category

For the 6 months to 22 July 2014, IT jobs across the Somerset region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (43.48%) Apache
1 10 (43.48%) IIS
2 3 (13.04%) MS Exchange
2 3 (13.04%) Lync
2 3 (13.04%) Exchange Server 2010
3 1 (4.35%) Blackberry Enterprise Server
Applications
1 12 (52.17%) MS Excel
2 1 (4.35%) MS Office
Business Applications
1 1 (4.35%) assyst
Communications & Networking
1 5 (21.74%) DNS
2 3 (13.04%) DHCP
2 3 (13.04%) TCP/IP
2 3 (13.04%) VPN
3 2 (8.70%) SSL
4 1 (4.35%) Internet
4 1 (4.35%) Nortel Meridian
Database & Business Intelligence
1 10 (43.48%) MySQL
1 10 (43.48%) SQL Server
Development Applications
1 1 (4.35%) MSI
General
1 1 (4.35%) Telecoms
Miscellaneous
1 1 (4.35%) Blackberry
1 1 (4.35%) Video Conferencing
Operating Systems
1 20 (86.96%) Windows
2 10 (43.48%) Linux
3 9 (39.13%) Windows 7
4 3 (13.04%) Windows 8
5 2 (8.70%) Windows XP
Processes & Methodologies
1 9 (39.13%) ITIL
2 1 (4.35%) Service Management
2 1 (4.35%) Disaster Recovery
2 1 (4.35%) Web Development
2 1 (4.35%) Root Cause Analysis
Programming Languages
1 10 (43.48%) SQL
2 2 (8.70%) Bash Shell
2 2 (8.70%) PowerShell
Qualifications
1 2 (8.70%) SC Cleared
1 2 (8.70%) Security Cleared
System Software
1 11 (47.83%) VMware Infrastructure
2 8 (34.78%) Active Directory
3 3 (13.04%) XenDesktop
4 1 (4.35%) Microsoft App-V
Systems Management
1 16 (69.57%) SCCM
2 10 (43.48%) WSUS
3 1 (4.35%) Nagios
3 1 (4.35%) SCOM
Vendors
1 14 (60.87%) VMware
2 6 (26.09%) Microsoft
3 5 (21.74%) LANDesk
4 4 (17.39%) Citrix
5 1 (4.35%) Nortel
5 1 (4.35%) Altiris
Bath, Avon
Redrock Consulting Ltd
Salary: £24000 - £28000 per annum + Excellent training / benefits
Posted: 4 hours ago
Bath
Computer Futures
Salary: £25000 - £32000 per annum + competitive
Posted: 5 hours ago
Bath, Avon
People Source Consulting
Salary: £23000 - £25000 per annum
Posted: 5 days ago