The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Second Line Support
Rank 58 - -
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support 16 0 0
As % of all permanent IT jobs located in Somerset 2.11% - -
As % of the Job Titles category 2.24% - -
Number of salaries quoted 16 0 0
Average salary £27,000 - -
UK excluding London average salary £24,000 £25,000 £24,100
% change year-on-year
-4.00% +3.73%
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
713 521 593
As % of all permanent IT jobs located in Somerset 93.94% 96.84% 97.69%
Number of salaries quoted 615 443 554
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £24,000 £21,500 £22,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

2nd Line Support
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Somerset

2nd Line Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Somerset region.

2nd Line Support Salary Trend in Somerset

2nd Line Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Somerset region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath - 15 £27,000 - 4
Taunton - 1 £23,000 - 2
2nd Line Support
South West

2nd Line Support
Top 30 Related IT Skills in Somerset

For the 6 months to 2 September 2014, IT jobs across the Somerset region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 22 (84.62%) Windows
2 19 (73.08%) VMware
3 17 (65.38%) MS Excel
3 17 (65.38%) SCCM
4 16 (61.54%) VMware Infrastructure
5 15 (57.69%) WSUS
5 15 (57.69%) SQL
5 15 (57.69%) MySQL
5 15 (57.69%) SQL Server
5 15 (57.69%) IIS
5 15 (57.69%) Linux
5 15 (57.69%) Apache
6 13 (50.00%) ITIL
7 9 (34.62%) Active Directory
8 7 (26.92%) Microsoft
9 6 (23.08%) DNS
9 6 (23.08%) Windows 7
10 4 (15.38%) Citrix
10 4 (15.38%) Windows 8
11 3 (11.54%) Lync
11 3 (11.54%) Exchange Server 2010
11 3 (11.54%) Bash Shell
11 3 (11.54%) XenDesktop
11 3 (11.54%) PowerShell
11 3 (11.54%) SSL
11 3 (11.54%) Windows XP
11 3 (11.54%) MS Exchange
11 3 (11.54%) DHCP
11 3 (11.54%) TCP/IP
11 3 (11.54%) VPN

2nd Line Support
Top Related IT Skills in Somerset by Category

For the 6 months to 2 September 2014, IT jobs across the Somerset region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (57.69%) IIS
1 15 (57.69%) Apache
2 3 (11.54%) MS Exchange
2 3 (11.54%) Lync
2 3 (11.54%) Exchange Server 2010
3 1 (3.85%) Blackberry Enterprise Server
Applications
1 17 (65.38%) MS Excel
2 1 (3.85%) MS Office
Business Applications
1 1 (3.85%) assyst
Communications & Networking
1 6 (23.08%) DNS
2 3 (11.54%) SSL
2 3 (11.54%) DHCP
2 3 (11.54%) TCP/IP
2 3 (11.54%) VPN
3 1 (3.85%) Internet
3 1 (3.85%) Nortel Meridian
Database & Business Intelligence
1 15 (57.69%) MySQL
1 15 (57.69%) SQL Server
Development Applications
1 1 (3.85%) MSI
General
1 1 (3.85%) Back Office
1 1 (3.85%) Telecoms
Miscellaneous
1 1 (3.85%) Blackberry
1 1 (3.85%) Video Conferencing
Operating Systems
1 22 (84.62%) Windows
2 15 (57.69%) Linux
3 6 (23.08%) Windows 7
4 4 (15.38%) Windows 8
5 3 (11.54%) Windows XP
Processes & Methodologies
1 13 (50.00%) ITIL
2 2 (7.69%) Root Cause Analysis
3 1 (3.85%) Service Management
3 1 (3.85%) Disaster Recovery
3 1 (3.85%) Web Development
Programming Languages
1 15 (57.69%) SQL
2 3 (11.54%) PowerShell
2 3 (11.54%) Bash Shell
Qualifications
1 2 (7.69%) SC Cleared
1 2 (7.69%) Security Cleared
System Software
1 16 (61.54%) VMware Infrastructure
2 9 (34.62%) Active Directory
3 3 (11.54%) XenDesktop
4 1 (3.85%) Microsoft App-V
Systems Management
1 17 (65.38%) SCCM
2 15 (57.69%) WSUS
3 1 (3.85%) Nagios
3 1 (3.85%) SCOM
Vendors
1 19 (73.08%) VMware
2 7 (26.92%) Microsoft
3 4 (15.38%) Citrix
4 1 (3.85%) Nortel
4 1 (3.85%) Altiris
4 1 (3.85%) LANDesk
Taunton, Somerset
Tank Recruitment
Salary: £20000 - £26000 per annum
Posted: 5 days ago
Bristol, Chippenham, Gloucester, Bath, Swindon,...
XIST4 IT LIMITED
Salary: £20-24,000 + Good Benefits
Posted: 6 days ago
Taunton
Capita - ITIN
Salary: £25000 - £35000 per annum
Posted: 11 days ago
Bath
Computer Futures
Salary: £32000 - £34000 per annum + competitive
Posted: 13 days ago
Bath
Computer Futures
Salary: £25000 - £35000 per annum + competitive
Posted: 19 days ago
Bath
Computer Futures
Salary: £30000 - £35000 per annum + competitive
Posted: 23 days ago