The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
Second Line Support
Rank 64 67 68
Rank change year-on-year
+3 +1
Permanent jobs requiring a 2nd Line Support 8 5 10
As % of all permanent IT jobs located in Somerset 1.38% 0.88% 1.47%
As % of the Job Titles category 1.40% 0.90% 1.52%
Number of salaries quoted 7 5 6
Average salary £23,500 £35,000 £23,000
Average salary % change year-on-year
-32.85% +52.17%
UK excluding London average salary £25,500 £25,000 £24,000
% change year-on-year
+2.00% +4.16%
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
572 557 657
As % of all permanent IT jobs located in Somerset 98.45% 98.06% 96.90%
Number of salaries quoted 502 474 560
Average salary £40,000 £35,000 £35,000
Average salary % change year-on-year
+14.28% -
90% offered a salary of more than £26,000 £23,000 £23,000
10% offered a salary of more than £55,000 £50,000 £47,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Somerset

2nd Line Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Somerset region.

2nd Line Support Salary Trend in Somerset

2nd Line Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Somerset region over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +12 5 £24,000 -31.42% 1
Banwell - 2 £22,500 -
Street - 1 - -
2nd Line Support
South West

2nd Line Support
Top 30 Related IT Skills in Somerset

For the 6 months to 29 April 2016, IT jobs across the Somerset region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 16 (69.57%) Windows
1 16 (69.57%) Microsoft
2 13 (56.52%) Active Directory
2 13 (56.52%) Citrix
3 11 (47.83%) Windows Server
3 11 (47.83%) SQL
3 11 (47.83%) Finance
4 10 (43.48%) Windows 7
5 9 (39.13%) MS Office
5 9 (39.13%) MS Exchange
6 8 (34.78%) VPN
6 8 (34.78%) ITIL
6 8 (34.78%) Banking
6 8 (34.78%) Video Conferencing
6 8 (34.78%) Windows Server 2008
6 8 (34.78%) Exchange Server 2010
6 8 (34.78%) Windows 8
7 7 (30.43%) ITIL V3
7 7 (30.43%) iPhone
7 7 (30.43%) iPad
7 7 (30.43%) Wealth Management
7 7 (30.43%) Exchange Server 2007
7 7 (30.43%) MCDST
7 7 (30.43%) Degree
7 7 (30.43%) Service Management
7 7 (30.43%) Symantec
7 7 (30.43%) Remedy
7 7 (30.43%) Intel Security
7 7 (30.43%) Norton AntiVirus
7 7 (30.43%) Blackberry

2nd Line Support
Top Related IT Skills in Somerset by Category

For the 6 months to 29 April 2016, IT jobs across the Somerset region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (39.13%) MS Exchange
2 8 (34.78%) Exchange Server 2010
3 7 (30.43%) Blackberry Enterprise Server
3 7 (30.43%) Exchange Server 2007
4 1 (4.35%) Exchange Server 2013
Applications
1 9 (39.13%) MS Office
2 1 (4.35%) MS Excel
Cloud Services
1 2 (8.70%) Office 365
2 1 (4.35%) SaaS
Communications & Networking
1 8 (34.78%) VPN
2 2 (8.70%) VoIP
3 1 (4.35%) Firewall
3 1 (4.35%) LAN
3 1 (4.35%) SAN
3 1 (4.35%) TCP/IP
3 1 (4.35%) WAN
Database & Business Intelligence
1 4 (17.39%) Ingres
1 4 (17.39%) RDBMS
1 4 (17.39%) Relational Database
1 4 (17.39%) SQL Server
General
1 11 (47.83%) Finance
2 8 (34.78%) Banking
3 2 (8.70%) French Language
3 2 (8.70%) German Language
3 2 (8.70%) Italian Language
3 2 (8.70%) Manufacturing
4 1 (4.35%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (8.70%) EDI
Miscellaneous
1 8 (34.78%) Video Conferencing
2 7 (30.43%) Blackberry
2 7 (30.43%) iPad
2 7 (30.43%) iPhone
3 4 (17.39%) Management Information System
4 2 (8.70%) Analytical Skills
5 1 (4.35%) Driving Licence
Operating Systems
1 16 (69.57%) Windows
2 11 (47.83%) Windows Server
3 10 (43.48%) Windows 7
4 8 (34.78%) Windows 8
4 8 (34.78%) Windows Server 2008
5 4 (17.39%) Linux
5 4 (17.39%) Unix
6 1 (4.35%) Windows 10
Processes & Methodologies
1 8 (34.78%) ITIL
2 7 (30.43%) ITIL V3
2 7 (30.43%) Service Management
2 7 (30.43%) Wealth Management
3 4 (17.39%) Performance Monitoring
4 2 (8.70%) ERP
4 2 (8.70%) Incident Management
4 2 (8.70%) Time Management
5 1 (4.35%) Continuous Improvement
5 1 (4.35%) Project Management
Programming Languages
1 11 (47.83%) SQL
2 5 (21.74%) PowerShell
3 4 (17.39%) Shell Script
Qualifications
1 7 (30.43%) Citrix Certification
1 7 (30.43%) Degree
1 7 (30.43%) MCDST
1 7 (30.43%) Microsoft Certification
2 2 (8.70%) A+ Certification
3 1 (4.35%) CCNA
3 1 (4.35%) Cisco Certification
Quality Assurance & Compliance
1 7 (30.43%) SLA
2 1 (4.35%) COBIT
System Software
1 13 (56.52%) Active Directory
2 4 (17.39%) Terminal Server
3 2 (8.70%) Hyper-V
4 1 (4.35%) VMware Infrastructure
Systems Management
1 7 (30.43%) Norton AntiVirus
Vendors
1 16 (69.57%) Microsoft
2 13 (56.52%) Citrix
3 7 (30.43%) Intel Security
3 7 (30.43%) Remedy
3 7 (30.43%) Symantec
4 4 (17.39%) Oracle
5 1 (4.35%) Acronis
5 1 (4.35%) BT
5 1 (4.35%) Cisco
5 1 (4.35%) VMware
Bath, Avon
Senitor Associates
Salary: £20000 per annum + £3000 annual bonus
Posted: 2 days ago