The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 9 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
9 Feb 2016
Same period 2015 Same period 2014
Second Line Support
Rank 57 62 66
Rank change year-on-year
+5 +4
Permanent jobs requiring a 2nd Line Support 14 1 5
As % of all permanent IT jobs located in Somerset 2.30% 0.21% 0.81%
As % of the Job Titles category 2.33% 0.21% 0.83%
Number of salaries quoted 4 1 5
Average salary £18,875 £27,000 £26,000
Average salary % change year-on-year
-30.09% +3.84%
UK excluding London average salary £25,266 £25,000 £24,000
% change year-on-year
+1.06% +4.16%
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
600 478 600
As % of all permanent IT jobs located in Somerset 98.52% 98.15% 97.56%
Number of salaries quoted 513 428 482
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £23,000 £22,500 £21,840
10% offered a salary of more than £50,000 £52,500 £45,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

2nd Line Support
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Somerset

2nd Line Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Somerset region.

2nd Line Support Salary Trend in Somerset

2nd Line Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Somerset region over the 3 months to 9 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Street -1 6 - -
Bath - 4 - -
Taunton - 2 £19,500 -
Yeovil - 2 £18,750 -
2nd Line Support
South West

2nd Line Support
Top 30 Related IT Skills in Somerset

For the 6 months to 9 February 2016, IT jobs across the Somerset region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 17 (73.91%) Microsoft
2 15 (65.22%) Windows
3 12 (52.17%) MS Office
3 12 (52.17%) Active Directory
3 12 (52.17%) Windows 7
4 11 (47.83%) Citrix
4 11 (47.83%) SQL
5 9 (39.13%) Windows Server
5 9 (39.13%) MS Exchange
5 9 (39.13%) Microsoft Certification
6 8 (34.78%) Exchange Server 2007
6 8 (34.78%) Windows Server 2008
6 8 (34.78%) Exchange Server 2010
6 8 (34.78%) Windows 8
7 7 (30.43%) iPad
7 7 (30.43%) Video Conferencing
7 7 (30.43%) iPhone
7 7 (30.43%) ITIL V3
7 7 (30.43%) Degree
7 7 (30.43%) Wealth Management
7 7 (30.43%) Banking
7 7 (30.43%) MCDST
7 7 (30.43%) Service Management
7 7 (30.43%) Finance
7 7 (30.43%) Symantec
7 7 (30.43%) Remedy
7 7 (30.43%) Intel Security
7 7 (30.43%) Norton AntiVirus
7 7 (30.43%) Blackberry
7 7 (30.43%) Blackberry Enterprise Server

2nd Line Support
Top Related IT Skills in Somerset by Category

For the 6 months to 9 February 2016, IT jobs across the Somerset region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (39.13%) MS Exchange
2 8 (34.78%) Exchange Server 2007
2 8 (34.78%) Exchange Server 2010
3 7 (30.43%) Blackberry Enterprise Server
4 1 (4.35%) Exchange Server 2003
4 1 (4.35%) Exchange Server 2013
Applications
1 12 (52.17%) MS Office
2 3 (13.04%) MS Excel
Communications & Networking
1 7 (30.43%) VPN
2 2 (8.70%) DHCP
2 2 (8.70%) DNS
3 1 (4.35%) Firewall
3 1 (4.35%) LAN
3 1 (4.35%) TCP/IP
3 1 (4.35%) WAN
3 1 (4.35%) Wireless
Database & Business Intelligence
1 4 (17.39%) Ingres
1 4 (17.39%) RDBMS
1 4 (17.39%) Relational Database
1 4 (17.39%) SQL Server
General
1 7 (30.43%) Banking
1 7 (30.43%) Finance
2 1 (4.35%) Advertising
Miscellaneous
1 7 (30.43%) Blackberry
1 7 (30.43%) iPad
1 7 (30.43%) iPhone
1 7 (30.43%) Video Conferencing
2 4 (17.39%) Management Information System
3 3 (13.04%) Analytical Skills
4 1 (4.35%) Driving Licence
Operating Systems
1 15 (65.22%) Windows
2 12 (52.17%) Windows 7
3 9 (39.13%) Windows Server
4 8 (34.78%) Windows 8
4 8 (34.78%) Windows Server 2008
5 4 (17.39%) Linux
5 4 (17.39%) Unix
6 1 (4.35%) Windows Server 2003
6 1 (4.35%) Windows Server 2012
Processes & Methodologies
1 7 (30.43%) ITIL
1 7 (30.43%) ITIL V3
1 7 (30.43%) Service Management
1 7 (30.43%) Wealth Management
2 4 (17.39%) Performance Monitoring
3 3 (13.04%) Incident Management
4 2 (8.70%) Time Management
Programming Languages
1 11 (47.83%) SQL
2 4 (17.39%) PowerShell
2 4 (17.39%) Shell Script
Qualifications
1 9 (39.13%) Microsoft Certification
2 7 (30.43%) Citrix Certification
2 7 (30.43%) Degree
2 7 (30.43%) MCDST
3 3 (13.04%) A+ Certification
4 1 (4.35%) CCNA
4 1 (4.35%) Cisco Certification
4 1 (4.35%) MCITP
4 1 (4.35%) MCP
4 1 (4.35%) MCTS
4 1 (4.35%) Network+ Certification
4 1 (4.35%) SC Cleared
4 1 (4.35%) Security Cleared
Quality Assurance & Compliance
1 7 (30.43%) SLA
System Software
1 12 (52.17%) Active Directory
2 4 (17.39%) Terminal Server
Systems Management
1 7 (30.43%) Norton AntiVirus
2 2 (8.70%) SCCM
Vendors
1 17 (73.91%) Microsoft
2 11 (47.83%) Citrix
3 7 (30.43%) Intel Security
3 7 (30.43%) Remedy
3 7 (30.43%) Symantec
4 4 (17.39%) Oracle
5 1 (4.35%) Cisco
Shepton Mallet
Capita plc
Salary: £16000 - £19000 per annum
Posted: 12 days ago