The statistics below represent IT jobs advertised across the Somerset region that had 2nd Line Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 28 July 2016 with a comparison to same period over 2 years.

3 months to
28 Jul 2016
Same period 2015 Same period 2014
Second Line Support
Rank 76 66 70
Rank change year-on-year
-10 +4
Permanent jobs requiring a 2nd Line Support 6 3 15
As % of all permanent IT jobs located in Somerset 0.86% 0.51% 1.88%
As % of the Job Titles category 0.89% 0.52% 1.93%
Number of salaries quoted 6 2 14
Median salary £22,750 £17,500 £27,000
Median salary % change year-on-year
+30.00% -35.18%
90% offered a salary of more than £22,500 £13,500 £24,650
10% offered a salary of more than £32,500 £21,500 £28,200
UK excluding London median salary £25,500 £25,000 £25,000
% change year-on-year
+2.00% -
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
672 572 777
As % of all permanent IT jobs located in Somerset 96.83% 97.78% 97.37%
Number of salaries quoted 598 510 704
Median salary £40,000 £36,500 £35,000
Median salary % change year-on-year
+9.58% +4.28%
90% offered a salary of more than £25,000 £23,500 £25,000
10% offered a salary of more than £50,000 £50,000 £55,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

2nd Line Support
Jobs Demand Trend in Somerset

The demand trend of job ads across the Somerset region that featured 2nd Line Support in the job title.

2nd Line Support Jobs Demand Trend in Somerset

2nd Line Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Somerset region.

2nd Line Support Salary Trend in Somerset

2nd Line Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support within the Somerset region over the 3 months to 28 July 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -7 4 £27,500 +120.00% 2
Banwell - 1 £22,500 -
Taunton - 1 £23,000 -
2nd Line Support
South West

2nd Line Support Skill Set
Top 30 Related IT Skills in Somerset

For the 6 months to 28 July 2016, 2nd Line Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Somerset region featuring 2nd Line Support in the job title.

1 6 (46.15%) Windows
2 5 (38.46%) Active Directory
2 5 (38.46%) Microsoft
3 4 (30.77%) Finance
3 4 (30.77%) Analytical Skills
3 4 (30.77%) Incident Management
4 3 (23.08%) MS Excel
4 3 (23.08%) Windows Server
5 2 (15.38%) Case Management
5 2 (15.38%) CRM
5 2 (15.38%) EDI
5 2 (15.38%) ERP
5 2 (15.38%) MS Exchange
5 2 (15.38%) SQL
5 2 (15.38%) IIS
5 2 (15.38%) MS Office
5 2 (15.38%) Citrix
5 2 (15.38%) VoIP
5 2 (15.38%) MCP
5 2 (15.38%) Manufacturing
5 2 (15.38%) Degree
5 2 (15.38%) Hyper-V
5 2 (15.38%) French Language
5 2 (15.38%) German Language
5 2 (15.38%) Italian Language
5 2 (15.38%) QA
5 2 (15.38%) Office 365
5 2 (15.38%) Line Management
5 2 (15.38%) Payment Gateway
6 1 (7.69%) SaaS

2nd Line Support Skill Set
Top Related IT Skills in Somerset by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (15.38%) IIS
1 2 (15.38%) MS Exchange
2 1 (7.69%) Exchange Server 2010
2 1 (7.69%) Exchange Server 2013
Applications
1 3 (23.08%) MS Excel
2 2 (15.38%) MS Office
3 1 (7.69%) MS PowerPoint
Business Applications
1 2 (15.38%) Payment Gateway
Cloud Services
1 2 (15.38%) Office 365
2 1 (7.69%) SaaS
Communications & Networking
1 2 (15.38%) VoIP
2 1 (7.69%) Firewall
2 1 (7.69%) LAN
2 1 (7.69%) SAN
2 1 (7.69%) TCP/IP
2 1 (7.69%) VPN
2 1 (7.69%) WAN
General
1 4 (30.77%) Finance
2 2 (15.38%) French Language
2 2 (15.38%) German Language
2 2 (15.38%) Italian Language
2 2 (15.38%) Manufacturing
3 1 (7.69%) Banking
3 1 (7.69%) Telecoms
Libraries, Frameworks & Software Standards
1 2 (15.38%) EDI
Miscellaneous
1 4 (30.77%) Analytical Skills
2 1 (7.69%) Driving Licence
2 1 (7.69%) Video Conferencing
Operating Systems
1 6 (46.15%) Windows
2 3 (23.08%) Windows Server
3 1 (7.69%) Windows 10
3 1 (7.69%) Windows 7
3 1 (7.69%) Windows 8
3 1 (7.69%) Windows Server 2008
Processes & Methodologies
1 4 (30.77%) Incident Management
2 2 (15.38%) Case Management
2 2 (15.38%) CRM
2 2 (15.38%) ERP
2 2 (15.38%) Line Management
3 1 (7.69%) Continuous Improvement
3 1 (7.69%) ITIL
3 1 (7.69%) Project Management
Programming Languages
1 2 (15.38%) SQL
2 1 (7.69%) PowerShell
Qualifications
1 2 (15.38%) Degree
1 2 (15.38%) MCP
2 1 (7.69%) CCNA
2 1 (7.69%) Cisco Certification
Quality Assurance & Compliance
1 2 (15.38%) QA
2 1 (7.69%) COBIT
System Software
1 5 (38.46%) Active Directory
2 2 (15.38%) Hyper-V
3 1 (7.69%) VMware Infrastructure
Vendors
1 5 (38.46%) Microsoft
2 2 (15.38%) Citrix
3 1 (7.69%) Acronis
3 1 (7.69%) BT
3 1 (7.69%) Cisco
3 1 (7.69%) VMware
Bath, Avon
Senitor Associates
Salary: £20000 per annum + £3000 annual bonus
Posted: 2 days ago
Bath, Avon
Redrock Consulting Ltd
Salary: £25000 - £32000 per annum + Excellent Benefits
Posted: 3 days ago
Frome
Recruitment Genius Ltd
Salary: £17000 - £24000 per annum
Posted: 14 days ago