The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 30 July 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
30 Jul 2015
Same period 2014 Same period 2013
Second Line Support
Rank 66 66 62
Rank change year-on-year
0 -4
Permanent jobs requiring a 2nd Line Support 3 14 1
As % of all permanent IT jobs located in Somerset 0.51% 1.76% 0.18%
As % of the Job Titles category 0.53% 1.85% 0.18%
Number of salaries quoted 2 14 1
Average salary £17,500 £27,000 £35,000
Average salary % change year-on-year
-35.18% -22.85%
UK excluding London average salary £25,000 £24,500 £25,000
% change year-on-year
+2.04% -2.00%
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
567 757 549
As % of all permanent IT jobs located in Somerset 97.26% 95.22% 96.32%
Number of salaries quoted 509 683 469
Average salary £37,500 £35,500 £35,000
Average salary % change year-on-year
+5.63% +1.42%
90% offered a salary of more than £23,500 £24,000 £21,500
10% offered a salary of more than £55,000 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Somerset

2nd Line Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Somerset region.

2nd Line Support Salary Trend in Somerset

2nd Line Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Somerset region over the 3 months to 30 July 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath +5 1 £12,500 -53.70%
Street - 1 - -
2nd Line Support
South West

2nd Line Support
Top 28 Related IT Skills in Somerset

For the 6 months to 30 July 2015, IT jobs across the Somerset region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 7 (87.50%) Windows
2 5 (62.50%) Microsoft
3 4 (50.00%) Active Directory
4 3 (37.50%) HP
4 3 (37.50%) Linux
4 3 (37.50%) SAN
4 3 (37.50%) Service Management
4 3 (37.50%) IPsec
4 3 (37.50%) VMware
4 3 (37.50%) VMware Infrastructure
4 3 (37.50%) CentOS
4 3 (37.50%) Red Hat Enterprise Linux
4 3 (37.50%) NAS
4 3 (37.50%) MS Exchange
4 3 (37.50%) TCP/IP
4 3 (37.50%) SSL
4 3 (37.50%) vSphere
4 3 (37.50%) vCloud
5 2 (25.00%) MS Office
5 2 (25.00%) Marketing
5 2 (25.00%) SharePoint
5 2 (25.00%) Windows XP
6 1 (12.50%) MS Excel
6 1 (12.50%) Citrix
6 1 (12.50%) Time Management
6 1 (12.50%) ITSM
6 1 (12.50%) Wi-Fi
6 1 (12.50%) Windows 7

2nd Line Support
Top Related IT Skills in Somerset by Category

For the 6 months to 30 July 2015, IT jobs across the Somerset region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (37.50%) MS Exchange
2 2 (25.00%) SharePoint
Applications
1 2 (25.00%) MS Office
2 1 (12.50%) MS Excel
Communications & Networking
1 3 (37.50%) TCP/IP
1 3 (37.50%) SSL
1 3 (37.50%) SAN
1 3 (37.50%) IPsec
1 3 (37.50%) NAS
2 1 (12.50%) Wi-Fi
General
1 2 (25.00%) Marketing
Operating Systems
1 7 (87.50%) Windows
2 3 (37.50%) Linux
2 3 (37.50%) CentOS
2 3 (37.50%) Red Hat Enterprise Linux
3 2 (25.00%) Windows XP
4 1 (12.50%) Windows 7
Processes & Methodologies
1 3 (37.50%) Service Management
2 1 (12.50%) ITSM
2 1 (12.50%) Time Management
System Software
1 4 (50.00%) Active Directory
2 3 (37.50%) VMware Infrastructure
2 3 (37.50%) vSphere
2 3 (37.50%) vCloud
Vendors
1 5 (62.50%) Microsoft
2 3 (37.50%) HP
2 3 (37.50%) VMware
3 1 (12.50%) Citrix