The table below looks at the statistics for the 2nd Line Support role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Second Line Support
Rank 67 75 61
Rank change year-on-year
+8 -14
Permanent jobs requiring a 2nd Line Support 8 4 2
As % of all permanent IT jobs located in Somerset 1.13% 0.59% 0.38%
As % of the Job Titles category 1.20% 0.62% 0.39%
Number of salaries quoted 8 4 2
Average salary £25,500 £26,000 £24,250
Average salary % change year-on-year
-1.92% +7.21%
90% offered a salary of more than £21,350 £26,000 £22,050
10% offered a salary of more than £29,700 £26,000 £26,450
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
2nd Line Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
664 644 508
As % of all permanent IT jobs located in Somerset 93.52% 95.27% 96.39%
Number of salaries quoted 571 570 482
Average salary £35,000 £34,000 £35,000
Average salary % change year-on-year
+2.94% -2.85%
90% offered a salary of more than £21,000 £20,500 £22,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

2nd Line Support Jobs Demand Trend in Somerset

2nd Line Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support across the Somerset region.

2nd Line Support Salary Trend in Somerset

2nd Line Support
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing 2nd Line Support across the Somerset region over the 3 months to 21 November 2014.

2nd Line Support Salary Histogram in Somerset

2nd Line Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing 2nd Line Support within the Somerset region over the 3 months to 21 November 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -2 5 £27,000 +3.84%
Taunton - 3 £23,000 -
2nd Line Support
South West

2nd Line Support
Top 30 Related IT Skills in Somerset

For the 6 months to 21 November 2014, IT jobs across the Somerset region that cited 2nd Line Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title.

1 18 (75.00%) Windows
1 18 (75.00%) VMware
2 16 (66.67%) SQL
3 15 (62.50%) MySQL
3 15 (62.50%) SQL Server
3 15 (62.50%) IIS
3 15 (62.50%) ITIL
3 15 (62.50%) Linux
3 15 (62.50%) Apache
3 15 (62.50%) WSUS
3 15 (62.50%) SCCM
3 15 (62.50%) VMware Infrastructure
4 14 (58.33%) MS Excel
5 13 (54.17%) Analytical Skills
6 6 (25.00%) Active Directory
7 4 (16.67%) Microsoft
8 3 (12.50%) Citrix
8 3 (12.50%) Windows XP
8 3 (12.50%) Lync
8 3 (12.50%) XenDesktop
9 2 (8.33%) Windows 7
9 2 (8.33%) Bash Shell
9 2 (8.33%) PowerShell
9 2 (8.33%) Windows 8
9 2 (8.33%) DNS
9 2 (8.33%) SSL
10 1 (4.17%) E-Learning
10 1 (4.17%) Disaster Recovery
10 1 (4.17%) Back Office
10 1 (4.17%) Law

2nd Line Support
Top Related IT Skills in Somerset by Category

For the 6 months to 21 November 2014, IT jobs across the Somerset region that cited 2nd Line Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 15 (62.50%) IIS
1 15 (62.50%) Apache
2 3 (12.50%) Lync
Applications
1 14 (58.33%) MS Excel
Communications & Networking
1 2 (8.33%) DNS
1 2 (8.33%) SSL
2 1 (4.17%) Intranet
Database & Business Intelligence
1 15 (62.50%) MySQL
1 15 (62.50%) SQL Server
General
1 1 (4.17%) Back Office
1 1 (4.17%) Law
Libraries, Frameworks & Software Standards
1 1 (4.17%) HTML
Miscellaneous
1 13 (54.17%) Analytical Skills
2 1 (4.17%) E-Learning
2 1 (4.17%) Video Conferencing
Operating Systems
1 18 (75.00%) Windows
2 15 (62.50%) Linux
3 3 (12.50%) Windows XP
4 2 (8.33%) Windows 7
4 2 (8.33%) Windows 8
Processes & Methodologies
1 15 (62.50%) ITIL
2 1 (4.17%) Disaster Recovery
2 1 (4.17%) Web Development
2 1 (4.17%) Root Cause Analysis
Programming Languages
1 16 (66.67%) SQL
2 2 (8.33%) Bash Shell
2 2 (8.33%) PowerShell
Qualifications
1 1 (4.17%) SC Cleared
1 1 (4.17%) Security Cleared
System Software
1 15 (62.50%) VMware Infrastructure
2 6 (25.00%) Active Directory
3 3 (12.50%) XenDesktop
Systems Management
1 15 (62.50%) WSUS
1 15 (62.50%) SCCM
2 1 (4.17%) SCOM
2 1 (4.17%) Nagios
Vendors
1 18 (75.00%) VMware
2 4 (16.67%) Microsoft
3 3 (12.50%) Citrix
Cheddar
Blue Town Online
Salary: £18k - 20k per year
Posted: Yesterday