Customer Service Jobs in Bath

Customer Service
Somerset > Bath

The following table provides summary statistics for permanent job vacancies advertised in Bath with a requirement for Customer Service skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Service over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 23 25 30
Rank change year-on-year +2 +5 +13
Permanent jobs citing Customer Service 17 18 19
As % of all permanent jobs advertised in Bath 5.54% 6.21% 5.85%
As % of the Processes & Methodologies category 6.91% 7.17% 6.67%
Number of salaries quoted 15 13 3
10th Percentile £24,100 £27,261 £22,700
25th Percentile £25,500 £30,000 £24,875
Median annual salary (50th Percentile) £30,000 £31,000 £29,000
Median % change year-on-year -3.23% +6.90% -23.68%
75th Percentile £39,000 £33,750 £44,750
90th Percentile £46,998 £43,250 £53,900
Somerset median annual salary £30,000 £31,000 £28,000
% change year-on-year -3.23% +10.71% -15.79%

All Process and Methodology Skills
Bath

Customer Service is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Bath with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 246 251 285
As % of all permanent jobs advertised in Bath 80.13% 86.55% 87.69%
Number of salaries quoted 204 156 212
10th Percentile £26,000 £30,500 £28,000
25th Percentile £38,250 £37,500 £39,000
Median annual salary (50th Percentile) £50,000 £52,500 £52,500
Median % change year-on-year -4.76% - +10.53%
75th Percentile £60,000 £62,813 £63,750
90th Percentile £65,000 £70,300 £70,000
Somerset median annual salary £45,000 £50,000 £50,000
% change year-on-year -10.00% - +11.11%

Customer Service
Job Vacancy Trend in Bath

Job postings citing Customer Service as a proportion of all IT jobs advertised in Bath.

Job vacancy trend for Customer Service in Bath

Customer Service
Salary Trend in Bath

3-month moving average salary quoted in jobs citing Customer Service in Bath.

Salary trend for Customer Service in Bath

Customer Service
Salary Histogram in Bath

Salary distribution for jobs citing Customer Service in Bath over the 6 months to 27 April 2024.

Salary histogram for Customer Service in Bath

Customer Service
Co-occurring Skills and Capabilities in Bath by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (5.88%) IIS
1 1 (5.88%) JOnAS
Applications
1 1 (5.88%) Microsoft Excel
1 1 (5.88%) Microsoft Office
1 1 (5.88%) Microsoft PowerPoint
Business Applications
1 1 (5.88%) Payment Gateway
Cloud Services
1 3 (17.65%) AWS
2 2 (11.76%) Amazon CloudWatch
2 2 (11.76%) dbt
Communications & Networking
1 2 (11.76%) Internet
Database & Business Intelligence
1 2 (11.76%) Metabase
1 2 (11.76%) PostgreSQL
1 2 (11.76%) Redis
Development Applications
1 1 (5.88%) JIRA
General
1 7 (41.18%) Social Skills
2 4 (23.53%) Analytical Skills
3 2 (11.76%) Law
3 2 (11.76%) Legal
4 1 (5.88%) Finance
4 1 (5.88%) Organisational Skills
Job Titles
1 6 (35.29%) 1st Line Support
2 4 (23.53%) Consultant
2 4 (23.53%) Support Consultant
3 3 (17.65%) Analyst
4 2 (11.76%) Developer
4 2 (11.76%) Front-End Developer (Client-Side Developer)
4 2 (11.76%) Infrastructure Engineer
4 2 (11.76%) IT Engineer
4 2 (11.76%) IT Infrastructure Engineer
4 2 (11.76%) Senior
4 2 (11.76%) Senior Developer
4 2 (11.76%) Senior Front-End Developer
4 2 (11.76%) Service Analyst
4 2 (11.76%) Service Desk Analyst
5 1 (5.88%) Applications Manager
5 1 (5.88%) Applications Project Manager
5 1 (5.88%) Graduate Analyst
5 1 (5.88%) IT Project Manager
5 1 (5.88%) Junior Analyst
5 1 (5.88%) Software Support Engineer
Libraries, Frameworks & Software Standards
1 3 (17.65%) CSS
1 3 (17.65%) HTML
2 2 (11.76%) D3.js
2 2 (11.76%) Node.js
2 2 (11.76%) React
2 2 (11.76%) Vue
Miscellaneous
1 2 (11.76%) Cyberattack
1 2 (11.76%) Driving Licence
2 1 (5.88%) Data Centre
2 1 (5.88%) Self-Motivation
Processes & Methodologies
1 8 (47.06%) Problem-Solving
2 6 (35.29%) CRM
3 5 (29.41%) Line Management
4 4 (23.53%) Conflict Resolution
5 3 (17.65%) Time Management
6 2 (11.76%) Analytics
6 2 (11.76%) Artificial Intelligence
6 2 (11.76%) Cash Management
6 2 (11.76%) Containerisation
6 2 (11.76%) Data Management
6 2 (11.76%) Front End Development
6 2 (11.76%) Incident Response
6 2 (11.76%) Infrastructure Engineering
6 2 (11.76%) Machine Learning
6 2 (11.76%) Microservices
6 2 (11.76%) Performance Monitoring
6 2 (11.76%) Service Delivery
6 2 (11.76%) Software Engineering
6 2 (11.76%) Visualisation
7 1 (5.88%) Case Management
Programming Languages
1 2 (11.76%) Java
1 2 (11.76%) JavaScript
1 2 (11.76%) Lisp
1 2 (11.76%) Python
2 1 (5.88%) PHP
2 1 (5.88%) Shell Script
2 1 (5.88%) SQL
Qualifications
1 1 (5.88%) Degree
1 1 (5.88%) MCP
Quality Assurance & Compliance
1 1 (5.88%) GDPR
System Software
1 2 (11.76%) Docker
2 1 (5.88%) Active Directory
Systems Management
1 2 (11.76%) Kubernetes
Vendors
1 4 (23.53%) Microsoft