The table below looks at the statistics for Service Delivery skills in IT jobs advertised for the Bath region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Services Delivery
Rank 21 19 41
Rank change year-on-year
-2 +22
Permanent jobs citing Service Delivery 36 24 7
As % of all permanent IT jobs located in Bath 8.39% 8.03% 2.25%
As % of the Processes & Methodologies category 10.75% 9.92% 2.70%
Number of salaries quoted 22 22 7
Average salary £27,500 £38,250 £33,500
Average salary % change year-on-year
-28.10% +14.17%
90% offered a salary of more than £20,000 £23,500 £24,700
10% offered a salary of more than £48,500 £50,000 £39,000
UK excluding London average salary £44,000 £44,250 £42,500
% change year-on-year
-0.56% +4.11%
Service Delivery
Somerset

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bath region.

Processes & Methodologies Category
Bath
Permanent IT job ads with a match in the
Processes & Methodologies category
335 242 259
As % of all permanent IT jobs located in Bath 78.09% 80.94% 83.28%
Number of salaries quoted 289 224 243
Average salary £35,000 £36,500 £37,500
Average salary % change year-on-year
-4.10% -2.66%
90% offered a salary of more than £27,000 £25,000 £28,500
10% offered a salary of more than £55,000 £60,000 £50,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Service Delivery
Jobs Demand Trend in Bath

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Bath region as a proportion of the total demand within the Processes & Methodologies category.

Service Delivery Jobs Demand Trend in Bath

Service Delivery
Salary Trend in Bath

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Bath region.

Service Delivery Salary Trend in Bath

Service Delivery
Salary Histogram in Bath

This chart provides a salary histogram for IT jobs citing Service Delivery across the Bath region over the 3 months to 20 August 2014.

Service Delivery Salary Histogram in Bath

Service Delivery
Top 30 Related IT Skills in Bath

For the 6 months to 20 August 2014, IT jobs across the Bath region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 46 (93.88%) Finance
2 31 (63.27%) SLA
3 27 (55.10%) Relational Database
4 26 (53.06%) Windows
5 25 (51.02%) SQL
6 19 (38.78%) XML
7 13 (26.53%) T-SQL
8 12 (24.49%) Microsoft
9 9 (18.37%) Active Directory
10 8 (16.33%) Risk Management
11 7 (14.29%) Firewall
11 7 (14.29%) ITSM
11 7 (14.29%) Workflow
11 7 (14.29%) VMware
11 7 (14.29%) SQL Server Reporting Services
11 7 (14.29%) SQL Server Integration Services
11 7 (14.29%) Exchange Server 2007
11 7 (14.29%) Performance Management
11 7 (14.29%) Windows Server 2003
11 7 (14.29%) Service Management
11 7 (14.29%) MS Excel
11 7 (14.29%) Windows XP
11 7 (14.29%) MS Exchange
11 7 (14.29%) LAN
11 7 (14.29%) Oracle
11 7 (14.29%) SQL Server
11 7 (14.29%) Root Cause Analysis
11 7 (14.29%) Windows Server 2008
11 7 (14.29%) Windows 7
11 7 (14.29%) VMware Infrastructure

Service Delivery
Top Related IT Skills in Bath by Category

For the 6 months to 20 August 2014, IT jobs across the Bath region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Platforms
1 7 (14.29%) MS Exchange
1 7 (14.29%) Exchange Server 2007
1 7 (14.29%) Exchange Server 2010
Applications
1 7 (14.29%) MS Excel
Business Applications
1 1 (2.04%) SAP Oil and Gas
Communications & Networking
1 7 (14.29%) LAN
1 7 (14.29%) Firewall
Database & Business Intelligence
1 27 (55.10%) Relational Database
2 7 (14.29%) SQL Server
2 7 (14.29%) SQL Server Reporting Services
2 7 (14.29%) SQL Server Integration Services
General
1 46 (93.88%) Finance
2 1 (2.04%) Manufacturing
2 1 (2.04%) Marketing
2 1 (2.04%) Electronics
2 1 (2.04%) Telecoms
Job Titles
1 33 (67.35%) Analyst
1 33 (67.35%) Support Analyst
2 30 (61.22%) Applications Support
3 23 (46.94%) Applications Support Analyst
4 7 (14.29%) IT Support Analyst
4 7 (14.29%) Senior Analyst
4 7 (14.29%) Senior Support Analyst
4 7 (14.29%) Support Manager
4 7 (14.29%) Applications Support Manager
4 7 (14.29%) Senior Applications Support Analyst
4 7 (14.29%) Applications Manager
4 7 (14.29%) Trainee Analyst
4 7 (14.29%) Trainee
4 7 (14.29%) Trainee Support Analyst
4 7 (14.29%) IT Support
5 5 (10.20%) Graduate Support Analyst
5 5 (10.20%) Graduate
6 3 (6.12%) Project Manager
6 3 (6.12%) Desktop Support
6 3 (6.12%) Consultant
Libraries, Frameworks & Software Standards
1 19 (38.78%) XML
2 4 (8.16%) .NET
Miscellaneous
1 1 (2.04%) DTV
Operating Systems
1 26 (53.06%) Windows
2 7 (14.29%) Windows XP
2 7 (14.29%) Windows Server 2003
2 7 (14.29%) Windows Server 2008
2 7 (14.29%) Windows 7
Processes & Methodologies
1 8 (16.33%) Risk Management
2 7 (14.29%) Workflow
2 7 (14.29%) Service Management
2 7 (14.29%) ITSM
2 7 (14.29%) Performance Management
2 7 (14.29%) Root Cause Analysis
3 3 (6.12%) Change Control
3 3 (6.12%) Project Management
3 3 (6.12%) Matrix Management
3 3 (6.12%) ITIL
3 3 (6.12%) Stakeholder Management
4 2 (4.08%) Asset Management
4 2 (4.08%) Continuous Improvement
5 1 (2.04%) ITIL V3
5 1 (2.04%) Resource Management
5 1 (2.04%) Wealth Management
5 1 (2.04%) Digital Marketing
5 1 (2.04%) Programme Management
5 1 (2.04%) Validation
5 1 (2.04%) Business Intelligence
Programming Languages
1 25 (51.02%) SQL
2 13 (26.53%) T-SQL
3 4 (8.16%) PowerShell
4 1 (2.04%) C
Qualifications
1 2 (4.08%) MCSE
1 2 (4.08%) MCSA
1 2 (4.08%) MCP
1 2 (4.08%) Microsoft Certification
2 1 (2.04%) Degree
2 1 (2.04%) HND
2 1 (2.04%) CCNA
2 1 (2.04%) Cisco Certification
Quality Assurance & Compliance
1 31 (63.27%) SLA
System Software
1 9 (18.37%) Active Directory
2 7 (14.29%) VMware Infrastructure
Vendors
1 12 (24.49%) Microsoft
2 7 (14.29%) VMware
2 7 (14.29%) Oracle
3 1 (2.04%) SAP
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Salary: £17000 - £22000 per annum + benefits
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Salary: Competitive
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