The table below looks at the statistics for the IT Support role in IT jobs advertised for the Bath region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 44 31 -
Rank change year-on-year
-13 -
Permanent jobs requiring an IT Support 16 10 0
As % of all permanent IT jobs located in Bath 3.46% 3.25% -
As % of the Job Titles category 3.71% 3.39% -
Number of salaries quoted 16 10 0
Average salary £19,750 £16,500 -
Average salary % change year-on-year
+19.69% -
UK excluding London average salary £25,000 £23,500 £26,000
% change year-on-year
+6.38% -9.61%
IT Support
Somerset

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bath region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bath
Permanent IT job ads with a match in the
Job Titles category
431 295 303
As % of all permanent IT jobs located in Bath 93.29% 95.78% 99.34%
Number of salaries quoted 371 274 296
Average salary £32,500 £34,000 £37,500
Average salary % change year-on-year
-4.41% -9.33%
90% offered a salary of more than £20,500 £20,000 £24,500
10% offered a salary of more than £55,000 £50,000 £47,500
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

IT Support
Jobs Demand Trend in Bath

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Bath region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Bath

IT Support
Salary Trend in Bath

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Bath region.

IT Support Salary Trend in Bath

IT Support
Top 30 Related IT Skills in Bath

For the 6 months to 18 September 2014, IT jobs across the Bath region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 16 (69.57%) ITIL
2 11 (47.83%) ITIL Certification
2 11 (47.83%) Analytical Skills
3 10 (43.48%) Microsoft
4 8 (34.78%) Active Directory
5 7 (30.43%) Service Delivery
6 5 (21.74%) Finance
6 5 (21.74%) Continuous Improvement
6 5 (21.74%) SQL
6 5 (21.74%) Windows
7 4 (17.39%) MCP
7 4 (17.39%) MCSE
7 4 (17.39%) MCSA
7 4 (17.39%) MS Excel
7 4 (17.39%) Cisco Certification
7 4 (17.39%) Microsoft Certification
7 4 (17.39%) CCNA
7 4 (17.39%) Windows 7
7 4 (17.39%) ITIL V3
7 4 (17.39%) VMware
7 4 (17.39%) Asset Management
7 4 (17.39%) VMware Infrastructure
7 4 (17.39%) Windows Server 2008
8 3 (13.04%) Degree
8 3 (13.04%) Exchange Server 2007
8 3 (13.04%) Firewall
8 3 (13.04%) Exchange Server 2010
8 3 (13.04%) SLA
8 3 (13.04%) C
8 3 (13.04%) Windows Server 2003

IT Support
Top Related IT Skills in Bath by Category

For the 6 months to 18 September 2014, IT jobs across the Bath region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (13.04%) Exchange Server 2007
1 3 (13.04%) Exchange Server 2010
1 3 (13.04%) MS Exchange
Applications
1 4 (17.39%) MS Excel
Cloud Services
1 1 (4.35%) SaaS
Communications & Networking
1 3 (13.04%) Firewall
1 3 (13.04%) LAN
2 1 (4.35%) DHCP
2 1 (4.35%) DNS
2 1 (4.35%) SAN
Database & Business Intelligence
1 2 (8.70%) Relational Database
General
1 5 (21.74%) Finance
Miscellaneous
1 11 (47.83%) Analytical Skills
Operating Systems
1 5 (21.74%) Windows
2 4 (17.39%) Windows 7
2 4 (17.39%) Windows Server 2008
3 3 (13.04%) Windows Server 2003
3 3 (13.04%) Windows XP
4 1 (4.35%) Red Hat Enterprise Linux
4 1 (4.35%) Windows Server 2012
4 1 (4.35%) UNIX
4 1 (4.35%) Linux
Processes & Methodologies
1 16 (69.57%) ITIL
2 7 (30.43%) Service Delivery
3 5 (21.74%) Continuous Improvement
4 4 (17.39%) ITIL V3
4 4 (17.39%) Asset Management
5 2 (8.70%) Line Management
6 1 (4.35%) Migration
6 1 (4.35%) Change Management
Programming Languages
1 5 (21.74%) SQL
2 3 (13.04%) C
3 2 (8.70%) PowerShell
Qualifications
1 11 (47.83%) ITIL Certification
2 4 (17.39%) MCP
2 4 (17.39%) MCSE
2 4 (17.39%) MCSA
2 4 (17.39%) Cisco Certification
2 4 (17.39%) Microsoft Certification
2 4 (17.39%) CCNA
3 3 (13.04%) Degree
3 3 (13.04%) HND
Quality Assurance & Compliance
1 3 (13.04%) SLA
System Software
1 8 (34.78%) Active Directory
2 4 (17.39%) VMware Infrastructure
Vendors
1 10 (43.48%) Microsoft
2 4 (17.39%) VMware
3 1 (4.35%) Trapeze
3 1 (4.35%) Oracle
3 1 (4.35%) Red Hat
3 1 (4.35%) Cisco
3 1 (4.35%) Dell
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