The table below looks at the statistics for the IT Support role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 12 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
12 Sep 2014
Same period 2013 Same period 2012
IT Support
Rank 59 50 68
Rank change year-on-year
-9 +18
Permanent jobs requiring an IT Support 20 9 4
As % of all permanent IT jobs located in Somerset 2.58% 1.70% 0.65%
As % of the Job Titles category 2.77% 1.76% 0.66%
Number of salaries quoted 20 9 4
Average salary £20,750 £16,500 £20,500
Average salary % change year-on-year
+25.75% -19.51%
UK excluding London average salary £25,000 £23,500 £25,250
% change year-on-year
+6.38% -6.93%
IT Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
722 512 606
As % of all permanent IT jobs located in Somerset 93.28% 96.60% 97.90%
Number of salaries quoted 614 443 576
Average salary £35,000 £35,000 £34,000
Average salary % change year-on-year
- +2.94%
90% offered a salary of more than £23,000 £21,500 £22,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £39,500 £38,500
% change year-on-year
+1.26% +2.59%

IT Support
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Somerset

IT Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Somerset region.

IT Support Salary Trend in Somerset

IT Support
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing IT Support across the Somerset region over the 3 months to 12 September 2014.

IT Support Salary Histogram in Somerset

IT Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Somerset region over the 3 months to 12 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -9 11 £19,500 +18.18% 5
Frome - 6 £25,500 - 2
Shepton Mallet - 2 £21,000 -
Highbridge - 1 £37,500 -
IT Support
South West

IT Support
Top 30 Related IT Skills in Somerset

For the 6 months to 12 September 2014, IT jobs across the Somerset region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 18 (58.06%) ITIL
2 15 (48.39%) Windows
3 13 (41.94%) Active Directory
4 11 (35.48%) Microsoft
4 11 (35.48%) Firewall
4 11 (35.48%) VMware
4 11 (35.48%) VMware Infrastructure
5 10 (32.26%) LAN
5 10 (32.26%) MS Exchange
6 9 (29.03%) Analytical Skills
7 8 (25.81%) ITIL Certification
7 8 (25.81%) Service Delivery
8 7 (22.58%) Finance
8 7 (22.58%) Change Management
8 7 (22.58%) SAN
8 7 (22.58%) DHCP
8 7 (22.58%) VPN
8 7 (22.58%) DNS
9 6 (19.35%) Windows 7
9 6 (19.35%) WAN
9 6 (19.35%) Juniper
9 6 (19.35%) SQL
9 6 (19.35%) Windows Server 2008
9 6 (19.35%) CheckPoint
10 5 (16.13%) MS Excel
10 5 (16.13%) Windows XP
11 4 (12.90%) Windows Server 2003
11 4 (12.90%) Exchange Server 2007
11 4 (12.90%) Exchange Server 2010
12 3 (9.68%) Continuous Improvement

IT Support
Top Related IT Skills in Somerset by Category

For the 6 months to 12 September 2014, IT jobs across the Somerset region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (32.26%) MS Exchange
2 4 (12.90%) Exchange Server 2007
2 4 (12.90%) Exchange Server 2010
3 1 (3.23%) Exchange Server 2013
3 1 (3.23%) Lync
Applications
1 5 (16.13%) MS Excel
2 2 (6.45%) MS Office
Cloud Services
1 1 (3.23%) SaaS
Communications & Networking
1 11 (35.48%) Firewall
2 10 (32.26%) LAN
3 7 (22.58%) DHCP
3 7 (22.58%) VPN
3 7 (22.58%) DNS
3 7 (22.58%) SAN
4 6 (19.35%) WAN
5 1 (3.23%) Structured Cabling
5 1 (3.23%) ADSL
Database & Business Intelligence
1 2 (6.45%) Relational Database
2 1 (3.23%) SQL Server
2 1 (3.23%) SQL Server 2012
General
1 7 (22.58%) Finance
2 1 (3.23%) Retail
2 1 (3.23%) Financial Institution
Miscellaneous
1 9 (29.03%) Analytical Skills
2 1 (3.23%) EPoS
2 1 (3.23%) AS400
Operating Systems
1 15 (48.39%) Windows
2 6 (19.35%) Windows Server 2008
2 6 (19.35%) Windows 7
3 5 (16.13%) Windows XP
4 4 (12.90%) Windows Server 2003
5 3 (9.68%) Windows Server 2012
6 1 (3.23%) UNIX
6 1 (3.23%) Linux
6 1 (3.23%) Windows 8
6 1 (3.23%) Red Hat Enterprise Linux
Processes & Methodologies
1 18 (58.06%) ITIL
2 8 (25.81%) Service Delivery
3 7 (22.58%) Change Management
4 3 (9.68%) Asset Management
4 3 (9.68%) Continuous Improvement
5 2 (6.45%) Line Management
5 2 (6.45%) ITIL V3
6 1 (3.23%) Risk Management
6 1 (3.23%) Migration
Programming Languages
1 6 (19.35%) SQL
2 3 (9.68%) PowerShell
3 2 (6.45%) C
Qualifications
1 8 (25.81%) ITIL Certification
2 2 (6.45%) Degree
2 2 (6.45%) MCP
2 2 (6.45%) HND
2 2 (6.45%) MCSE
2 2 (6.45%) MCSA
2 2 (6.45%) CCNA
2 2 (6.45%) Cisco Certification
2 2 (6.45%) Microsoft Certification
3 1 (3.23%) MCITP
Quality Assurance & Compliance
1 2 (6.45%) SLA
System Software
1 13 (41.94%) Active Directory
2 11 (35.48%) VMware Infrastructure
Vendors
1 11 (35.48%) Microsoft
1 11 (35.48%) VMware
2 6 (19.35%) Juniper
2 6 (19.35%) CheckPoint
3 1 (3.23%) Red Hat
3 1 (3.23%) Retalix
3 1 (3.23%) Trapeze
3 1 (3.23%) Dell
3 1 (3.23%) Oracle
3 1 (3.23%) Cisco
Bath, Avon
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Posted: 3 days ago
Bath
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Salary: £30000 - £35000 per annum + competitive
Posted: 3 days ago
Frome, Beckington, Somerset, Westbury, Trowbridge,...
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Salary: £25-26,000 + Great Benefits
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Salary: Great Benefits
Posted: 4 days ago
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Salary: bonus + benefits
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