The table below looks at the statistics for the IT Support role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 11 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
11 Feb 2016
Same period 2015 Same period 2014
IT Support
Rank 61 56 64
Rank change year-on-year
-5 +8
Permanent jobs requiring an IT Support 11 10 6
As % of all permanent IT jobs located in Somerset 1.82% 2.02% 0.98%
As % of the Job Titles category 1.84% 2.05% 1.00%
Number of salaries quoted 7 10 6
Average salary £23,000 £22,250 £21,750
Average salary % change year-on-year
+3.37% +2.29%
90% offered a salary of more than £19,400 £19,500 £16,500
10% offered a salary of more than £28,800 £23,000 £39,750
UK excluding London average salary £25,000 £25,000 £25,000
IT Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
598 487 599
As % of all permanent IT jobs located in Somerset 98.68% 98.19% 97.56%
Number of salaries quoted 510 436 479
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £22,750 £22,500 £21,738
10% offered a salary of more than £50,000 £52,500 £45,000
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

IT Support
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Somerset

IT Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Somerset region.

IT Support Salary Trend in Somerset

IT Support
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing IT Support across the Somerset region over the 3 months to 11 February 2016.

IT Support Salary Histogram in Somerset

IT Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Somerset region over the 3 months to 11 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -1 4 - -
Taunton -10 2 £19,250 -15.38%
Frome - 1 £22,000 -
Shepton Mallet - 1 £26,000 -
Street - 1 £30,000 -
IT Support
South West

IT Support
Top 30 Related IT Skills in Somerset

For the 6 months to 11 February 2016, IT jobs across the Somerset region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 34 (73.91%) Windows
2 21 (45.65%) Microsoft
3 19 (41.30%) Windows 7
4 16 (34.78%) Active Directory
4 16 (34.78%) SQL Server
5 15 (32.61%) SQL
5 15 (32.61%) MS Excel
6 14 (30.43%) Windows Server
7 13 (28.26%) ITIL
8 12 (26.09%) Linux
8 12 (26.09%) VMware
9 11 (23.91%) Unix
9 11 (23.91%) MS Office
10 10 (21.74%) Crystal Reports
10 10 (21.74%) SCCM
11 9 (19.57%) Windows Server 2012
12 8 (17.39%) VMware Infrastructure
12 8 (17.39%) Citrix
13 7 (15.22%) Manufacturing
13 7 (15.22%) Windows Server 2008
13 7 (15.22%) SQL Server Reporting Services
14 6 (13.04%) Security Cleared
14 6 (13.04%) Continuous Improvement
14 6 (13.04%) Microsoft Certification
14 6 (13.04%) SAN
14 6 (13.04%) Business Intelligence
15 5 (10.87%) MS Exchange
15 5 (10.87%) ITIL Certification
15 5 (10.87%) Telecoms
15 5 (10.87%) Change Management

IT Support
Top Related IT Skills in Somerset by Category

For the 6 months to 11 February 2016, IT jobs across the Somerset region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 5 (10.87%) MS Exchange
2 2 (4.35%) SharePoint
2 2 (4.35%) Skype for Business
3 1 (2.17%) Exchange Server 2010
3 1 (2.17%) Exchange Server 2013
3 1 (2.17%) SharePoint Server
Applications
1 15 (32.61%) MS Excel
2 11 (23.91%) MS Office
3 1 (2.17%) InfoPath
Cloud Services
1 3 (6.52%) Amazon AWS
2 2 (4.35%) Office 365
3 1 (2.17%) Microsoft Azure
Communications & Networking
1 6 (13.04%) SAN
2 4 (8.70%) Firewall
2 4 (8.70%) VPN
3 3 (6.52%) LAN
3 3 (6.52%) WAN
4 2 (4.35%) Intranet
4 2 (4.35%) Skype
4 2 (4.35%) Wireless
5 1 (2.17%) Broadband
5 1 (2.17%) DNS
5 1 (2.17%) FTP
5 1 (2.17%) Remote Desktop
5 1 (2.17%) TCP/IP
5 1 (2.17%) VoIP
5 1 (2.17%) WLAN
Database & Business Intelligence
1 16 (34.78%) SQL Server
2 10 (21.74%) Crystal Reports
3 7 (15.22%) SQL Server Reporting Services
4 4 (8.70%) Ingres
4 4 (8.70%) RDBMS
4 4 (8.70%) Relational Database
4 4 (8.70%) SQL Server Integration Services
General
1 7 (15.22%) Manufacturing
2 5 (10.87%) Telecoms
3 2 (4.35%) Finance
4 1 (2.17%) Advertising
4 1 (2.17%) Retail
Libraries, Frameworks & Software Standards
1 3 (6.52%) Web Services
Miscellaneous
1 4 (8.70%) Data Centre
1 4 (8.70%) Management Information System
2 2 (4.35%) EqualLogic
2 2 (4.35%) iPhone
3 1 (2.17%) Analytical Skills
3 1 (2.17%) Driving Licence
3 1 (2.17%) iPad
3 1 (2.17%) Mathematics
Operating Systems
1 34 (73.91%) Windows
2 19 (41.30%) Windows 7
3 14 (30.43%) Windows Server
4 12 (26.09%) Linux
5 11 (23.91%) Unix
6 9 (19.57%) Windows Server 2012
7 7 (15.22%) Windows Server 2008
8 3 (6.52%) Windows Server 2003
9 2 (4.35%) Windows 8
10 1 (2.17%) Android
10 1 (2.17%) Apple iOS
10 1 (2.17%) Windows 10
10 1 (2.17%) Windows Phone
Processes & Methodologies
1 13 (28.26%) ITIL
2 6 (13.04%) Business Intelligence
2 6 (13.04%) Continuous Improvement
3 5 (10.87%) Application Packaging
3 5 (10.87%) Change Management
4 4 (8.70%) Capacity Management
4 4 (8.70%) Configuration Management
4 4 (8.70%) Incident Management
4 4 (8.70%) Line Management
4 4 (8.70%) Performance Monitoring
4 4 (8.70%) Problem Management
4 4 (8.70%) Service Continuity Management
5 2 (4.35%) Disaster Recovery
6 1 (2.17%) CRM
6 1 (2.17%) Data Protection
6 1 (2.17%) Project Management
6 1 (2.17%) Service Delivery
6 1 (2.17%) Time Management
Programming Languages
1 15 (32.61%) SQL
2 4 (8.70%) PowerShell
2 4 (8.70%) Shell Script
2 4 (8.70%) T-SQL
Qualifications
1 6 (13.04%) Microsoft Certification
1 6 (13.04%) Security Cleared
2 5 (10.87%) ITIL Certification
3 4 (8.70%) Degree
4 3 (6.52%) MCSA
5 2 (4.35%) MCP
6 1 (2.17%) CCNA
6 1 (2.17%) Cisco Certification
6 1 (2.17%) MCITP
6 1 (2.17%) SC Cleared
Quality Assurance & Compliance
1 4 (8.70%) SLA
System Software
1 16 (34.78%) Active Directory
2 8 (17.39%) VMware Infrastructure
3 5 (10.87%) Hyper-V
4 4 (8.70%) Terminal Server
5 3 (6.52%) Xen
Systems Management
1 10 (21.74%) SCCM
2 1 (2.17%) Microsoft Data Protection Manager
2 1 (2.17%) Nagios
2 1 (2.17%) SCDPM
2 1 (2.17%) SCOM
Vendors
1 21 (45.65%) Microsoft
2 12 (26.09%) VMware
3 8 (17.39%) Citrix
4 4 (8.70%) Cisco
4 4 (8.70%) Oracle
4 4 (8.70%) Red Hat
4 4 (8.70%) Sage
5 2 (4.35%) Aerohive Networks
5 2 (4.35%) Dell
6 1 (2.17%) Apple
6 1 (2.17%) Meraki
6 1 (2.17%) Spiceworks