The table below looks at the statistics for the IT Support role in IT jobs advertised for the Somerset region. Included is a guide to the average salaries offered in IT jobs that have cited IT Support in their job title over the 3 months to 22 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 Aug 2014
Same period 2013 Same period 2012
IT Support
Rank 62 50 61
Rank change year-on-year
-12 +11
Permanent jobs requiring an IT Support 16 6 4
As % of all permanent IT jobs located in Somerset 2.06% 1.08% 0.67%
As % of the Job Titles category 2.18% 1.12% 0.68%
Number of salaries quoted 16 6 4
Average salary £20,250 £19,500 £20,500
Average salary % change year-on-year
+3.84% -4.87%
UK excluding London average salary £24,750 £23,500 £25,000
% change year-on-year
+5.31% -6.00%
IT Support
South West

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Somerset region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Somerset
Permanent IT job ads with a match in the
Job Titles category
734 535 585
As % of all permanent IT jobs located in Somerset 94.59% 96.57% 97.83%
Number of salaries quoted 642 455 544
Average salary £35,000 £35,000 £35,000
90% offered a salary of more than £24,000 £22,000 £22,500
10% offered a salary of more than £52,500 £50,000 £50,000
UK excluding London average salary £40,000 £39,000 £38,500
% change year-on-year
+2.56% +1.29%

IT Support
Jobs Demand Trend in Somerset

This chart provides a 3-month moving total of permanent IT jobs citing IT Support in the job title across the Somerset region as a proportion of the total demand within the Job Titles category.

IT Support Jobs Demand Trend in Somerset

IT Support
Salary Trend in Somerset

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing IT Support across the Somerset region.

IT Support Salary Trend in Somerset

IT Support
Salary Histogram in Somerset

This chart provides a salary histogram for IT jobs citing IT Support across the Somerset region over the 3 months to 22 August 2014.

IT Support Salary Histogram in Somerset

IT Support
Job Locations in Somerset

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing IT Support within the Somerset region over the 3 months to 22 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bath -7 10 £18,000 +9.09% 7
Frome - 2 £25,500 - 2
Shepton Mallet - 2 £21,000 -
Highbridge - 1 £37,500 -
Minehead - 1 £25,000 -
IT Support
South West

IT Support
Top 30 Related IT Skills in Somerset

For the 6 months to 22 August 2014, IT jobs across the Somerset region that cited IT Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title.

1 14 (51.85%) ITIL
2 13 (48.15%) Active Directory
3 12 (44.44%) Windows
4 11 (40.74%) Microsoft
5 8 (29.63%) ITIL Certification
6 7 (25.93%) Service Delivery
6 7 (25.93%) Firewall
6 7 (25.93%) VMware
6 7 (25.93%) VMware Infrastructure
6 7 (25.93%) LAN
7 6 (22.22%) MS Exchange
7 6 (22.22%) Windows Server 2008
7 6 (22.22%) Finance
7 6 (22.22%) Windows 7
8 5 (18.52%) MS Excel
8 5 (18.52%) Windows XP
8 5 (18.52%) SQL
9 4 (14.81%) Windows Server 2003
9 4 (14.81%) Asset Management
9 4 (14.81%) Exchange Server 2007
9 4 (14.81%) Exchange Server 2010
10 3 (11.11%) Continuous Improvement
10 3 (11.11%) Windows Server 2012
10 3 (11.11%) PowerShell
10 3 (11.11%) Change Management
10 3 (11.11%) SAN
10 3 (11.11%) WAN
10 3 (11.11%) DHCP
10 3 (11.11%) VPN
10 3 (11.11%) DNS

IT Support
Top Related IT Skills in Somerset by Category

For the 6 months to 22 August 2014, IT jobs across the Somerset region that cited IT Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with IT Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (22.22%) MS Exchange
2 4 (14.81%) Exchange Server 2007
2 4 (14.81%) Exchange Server 2010
3 1 (3.70%) Exchange Server 2013
3 1 (3.70%) Lync
Applications
1 5 (18.52%) MS Excel
2 2 (7.41%) MS Office
Cloud Services
1 1 (3.70%) SaaS
Communications & Networking
1 7 (25.93%) Firewall
1 7 (25.93%) LAN
2 3 (11.11%) SAN
2 3 (11.11%) WAN
2 3 (11.11%) DHCP
2 3 (11.11%) VPN
2 3 (11.11%) DNS
3 1 (3.70%) Structured Cabling
3 1 (3.70%) ADSL
Database & Business Intelligence
1 1 (3.70%) SQL Server 2012
1 1 (3.70%) Relational Database
1 1 (3.70%) SQL Server
General
1 6 (22.22%) Finance
2 1 (3.70%) Financial Institution
2 1 (3.70%) Retail
Miscellaneous
1 1 (3.70%) AS400
1 1 (3.70%) EPoS
Operating Systems
1 12 (44.44%) Windows
2 6 (22.22%) Windows Server 2008
2 6 (22.22%) Windows 7
3 5 (18.52%) Windows XP
4 4 (14.81%) Windows Server 2003
5 3 (11.11%) Windows Server 2012
6 1 (3.70%) Windows 8
6 1 (3.70%) Red Hat Enterprise Linux
6 1 (3.70%) Linux
6 1 (3.70%) UNIX
Processes & Methodologies
1 14 (51.85%) ITIL
2 7 (25.93%) Service Delivery
3 4 (14.81%) Asset Management
4 3 (11.11%) Continuous Improvement
4 3 (11.11%) Change Management
5 2 (7.41%) ITIL V3
6 1 (3.70%) Migration
6 1 (3.70%) Disaster Recovery
6 1 (3.70%) Risk Management
Programming Languages
1 5 (18.52%) SQL
2 3 (11.11%) PowerShell
3 2 (7.41%) C
Qualifications
1 8 (29.63%) ITIL Certification
2 2 (7.41%) CCNA
2 2 (7.41%) Cisco Certification
2 2 (7.41%) Microsoft Certification
2 2 (7.41%) MCP
2 2 (7.41%) HND
2 2 (7.41%) MCSE
2 2 (7.41%) MCSA
2 2 (7.41%) Degree
3 1 (3.70%) MCITP
Quality Assurance & Compliance
1 1 (3.70%) SLA
System Software
1 13 (48.15%) Active Directory
2 7 (25.93%) VMware Infrastructure
Vendors
1 11 (40.74%) Microsoft
2 7 (25.93%) VMware
3 2 (7.41%) Juniper
3 2 (7.41%) CheckPoint
4 1 (3.70%) Trapeze
4 1 (3.70%) Retalix
4 1 (3.70%) Oracle
4 1 (3.70%) Red Hat
4 1 (3.70%) Dell
4 1 (3.70%) Cisco
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