The table below looks at the statistics for Service Management skills in IT jobs advertised for the Bath region. Included is a guide to the average salaries offered in IT jobs that have cited Service Management over the 3 months to 18 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
18 Sep 2014
Same period 2013 Same period 2012
Service Management
Rank 53 40 42
Rank change year-on-year
-13 +2
Permanent jobs citing Service Management 7 1 6
As % of all permanent IT jobs located in Bath 1.52% 0.32% 1.97%
As % of the Processes & Methodologies category 1.81% 0.40% 2.44%
Number of salaries quoted 6 1 6
Average salary £45,000 £43,500 £38,750
Average salary % change year-on-year
+3.44% +12.25%
90% offered a salary of more than £27,750 £43,500 £27,500
10% offered a salary of more than £56,250 £43,500 £56,250
UK excluding London average salary £42,500 £45,000 £41,153
% change year-on-year
-5.55% +9.34%
Service Management
Somerset

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Bath region.

Processes & Methodologies Category
Bath
Permanent IT job ads with a match in the
Processes & Methodologies category
387 253 246
As % of all permanent IT jobs located in Bath 83.77% 82.14% 80.66%
Number of salaries quoted 309 237 239
Average salary £35,500 £37,500 £38,500
Average salary % change year-on-year
-5.33% -2.59%
90% offered a salary of more than £27,000 £23,500 £29,000
10% offered a salary of more than £57,500 £60,000 £50,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Service Management
Jobs Demand Trend in Bath

This chart provides a 3-month moving total of permanent IT jobs citing Service Management across the Bath region as a proportion of the total demand within the Processes & Methodologies category.

Service Management Jobs Demand Trend in Bath

Service Management
Salary Trend in Bath

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Management across the Bath region.

Service Management Salary Trend in Bath

Service Management
Salary Histogram in Bath

This chart provides a salary histogram for IT jobs citing Service Management across the Bath region over the 3 months to 18 September 2014.

Service Management Salary Histogram in Bath

Service Management
Top 30 Related IT Skills in Bath

For the 6 months to 18 September 2014, IT jobs across the Bath region citing Service Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management.

1 11 (78.57%) Windows
2 8 (57.14%) Oracle
2 8 (57.14%) SQL Server
2 8 (57.14%) XML
3 6 (42.86%) Workflow
3 6 (42.86%) ITSM
3 6 (42.86%) SQL Server Reporting Services
3 6 (42.86%) SQL Server Integration Services
3 6 (42.86%) ITIL
3 6 (42.86%) SLA
3 6 (42.86%) Root Cause Analysis
3 6 (42.86%) Relational Database
3 6 (42.86%) Mentoring
4 5 (35.71%) Finance
4 5 (35.71%) Service Delivery
5 4 (28.57%) Active Directory
5 4 (28.57%) Windows Server 2008
6 3 (21.43%) Degree
6 3 (21.43%) Security Cleared
6 3 (21.43%) IBM
7 2 (14.29%) Change Management
7 2 (14.29%) Microsoft Certification
7 2 (14.29%) Management Information System
7 2 (14.29%) Clustering
7 2 (14.29%) DNS
7 2 (14.29%) SSL
7 2 (14.29%) DHCP
7 2 (14.29%) HTTP
7 2 (14.29%) NFS
7 2 (14.29%) SAN

Service Management
Top Related IT Skills in Bath by Category

For the 6 months to 18 September 2014, IT jobs across the Bath region citing Service Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Management. Up to 20 skills are shown per category.

Application Platforms
1 2 (14.29%) Apache
1 2 (14.29%) Tomcat
2 1 (7.14%) Exchange Server 2010
2 1 (7.14%) MS Exchange
2 1 (7.14%) Oracle Workflow
Applications
1 2 (14.29%) MS Office
1 2 (14.29%) MS Excel
Business Applications
1 1 (7.14%) Maximo
Communications & Networking
1 2 (14.29%) DNS
1 2 (14.29%) SSL
1 2 (14.29%) DHCP
1 2 (14.29%) HTTP
1 2 (14.29%) SAN
2 1 (7.14%) Multicast
2 1 (7.14%) TCP/IP
2 1 (7.14%) Firewall
Database & Business Intelligence
1 8 (57.14%) SQL Server
2 6 (42.86%) SQL Server Reporting Services
2 6 (42.86%) SQL Server Integration Services
2 6 (42.86%) Relational Database
General
1 5 (35.71%) Finance
Job Titles
1 8 (57.14%) Analyst
2 6 (42.86%) Support Analyst
2 6 (42.86%) Applications Support
2 6 (42.86%) Senior Analyst
2 6 (42.86%) Applications Support Analyst
2 6 (42.86%) Senior Support Analyst
2 6 (42.86%) Senior Applications Support Analyst
3 2 (14.29%) Graduate
4 1 (7.14%) Business Change Analyst
4 1 (7.14%) Business Analyst
4 1 (7.14%) Infrastructure Engineer
4 1 (7.14%) Service Manager
4 1 (7.14%) Change Analyst
4 1 (7.14%) Senior Infrastructure Engineer
4 1 (7.14%) UNIX Engineer
4 1 (7.14%) IT Services Manager
4 1 (7.14%) Exchange Engineer
4 1 (7.14%) Infrastructure Analyst
Libraries, Frameworks & Software Standards
1 8 (57.14%) XML
2 2 (14.29%) HTML
3 1 (7.14%) J2EE
Miscellaneous
1 2 (14.29%) Management Information System
1 2 (14.29%) Clustering
2 1 (7.14%) Mathematics
2 1 (7.14%) Physics
2 1 (7.14%) CMDB
Operating Systems
1 11 (78.57%) Windows
2 4 (28.57%) Windows Server 2008
3 2 (14.29%) Windows Server 2003
3 2 (14.29%) Windows Server 2012
4 1 (7.14%) Red Hat Enterprise Linux
4 1 (7.14%) Linux
4 1 (7.14%) UNIX
Processes & Methodologies
1 6 (42.86%) Workflow
1 6 (42.86%) ITSM
1 6 (42.86%) ITIL
1 6 (42.86%) Root Cause Analysis
1 6 (42.86%) Mentoring
2 5 (35.71%) Service Delivery
3 2 (14.29%) Change Management
3 2 (14.29%) Network Load Balancing
3 2 (14.29%) Time Management
3 2 (14.29%) Performance Management
3 2 (14.29%) ITIL V3
4 1 (7.14%) Continuous Improvement
4 1 (7.14%) Problem Management
4 1 (7.14%) Waterfall
4 1 (7.14%) PRINCE2
4 1 (7.14%) Configuration Management
4 1 (7.14%) Agile Software Development
4 1 (7.14%) Incident Management
4 1 (7.14%) Business Development
4 1 (7.14%) Validation
Programming Languages
1 2 (14.29%) SQL
2 1 (7.14%) PowerShell
2 1 (7.14%) Bash Shell
2 1 (7.14%) Java
2 1 (7.14%) Shell Script
Qualifications
1 3 (21.43%) Degree
1 3 (21.43%) Security Cleared
2 2 (14.29%) Microsoft Certification
2 2 (14.29%) MCP
2 2 (14.29%) MCSE
3 1 (7.14%) SC Cleared
3 1 (7.14%) DV Cleared
3 1 (7.14%) PRINCE2 Certification
3 1 (7.14%) ITIL Certification
Quality Assurance & Compliance
1 6 (42.86%) SLA
2 1 (7.14%) ISO 9001
2 1 (7.14%) ISO/IEC 27001
2 1 (7.14%) TickIT
System Software
1 4 (28.57%) Active Directory
2 2 (14.29%) NFS
2 2 (14.29%) VMware ESXi
3 1 (7.14%) VMware Infrastructure
3 1 (7.14%) Xen
Systems Management
1 2 (14.29%) Tivoli
1 2 (14.29%) Hyperic
2 1 (7.14%) Netcool
Vendors
1 8 (57.14%) Oracle
2 3 (21.43%) IBM
3 2 (14.29%) Red Hat
3 2 (14.29%) VMware
4 1 (7.14%) Fujitsu
4 1 (7.14%) Remedy
4 1 (7.14%) Cisco
4 1 (7.14%) Microsoft
4 1 (7.14%) HP
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