The first table below looks at the demand for the Technical Support role in IT jobs advertised for the Bedfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Bedfordshire region.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Technical Support
Rank 78 56 68
Rank change year-on-year
-22 +12
Permanent jobs requiring a Technical Support 16 24 11
As % of all permanent IT jobs located in Bedfordshire 1.469% 2.524% 1.253%
As % of the Job Titles category 1.556% 2.632% 1.311%
Number of salaries quoted 11 24 11
Average salary £24,750 £24,750 £37,500
Average salary % change year-on-year
- -34.00%
UK excluding London average salary £30,500 £30,000 £29,000
% change year-on-year
+1.66% +3.44%
All Job Titles
Bedfordshire
Permanent IT job ads with a match in the
Job Titles category
1028 912 839
As % of all permanent IT jobs located in Bedfordshire 94.40% 95.90% 95.56%
Number of salaries quoted 915 775 789
Average salary £42,500 £42,500 £37,500
Average salary % change year-on-year
- +13.33%
90% offered a salary of more than £26,500 £26,000 £25,000
10% offered a salary of more than £58,500 £55,000 £60,000
UK excluding London average salary £38,000 £38,000 £37,500
% change year-on-year
- +1.33%
Technical Support
East of England

Technical Support
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support across the Bedfordshire region as a proportion of the total demand within the Job Titles category.

Bedfordshire Technical Support Jobs Demand Trend

Technical Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Bedfordshire region.

Bedfordshire Technical Support Salary Trend

Technical Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Technical Support across the Bedfordshire region over the 3 months to 24 May 2013.

Bedfordshire Technical Support Salary Histogram

Technical Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Bedfordshire region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Luton -8 13 £24,750 -
Bedford -9 2 £26,250 +31.25%
Technical Support
East of England

Technical Support
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT jobs across the Bedfordshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 17 (38.64%) Degree
1 17 (38.64%) Oracle
2 15 (34.09%) Java
2 15 (34.09%) Business Intelligence
2 15 (34.09%) French Language
3 13 (29.55%) JavaScript
3 13 (29.55%) SQL
3 13 (29.55%) HTML
3 13 (29.55%) VB
3 13 (29.55%) ASP
3 13 (29.55%) XML
4 10 (22.73%) Windows
4 10 (22.73%) LAN
5 9 (20.45%) Microsoft
6 8 (18.18%) TCP/IP
6 8 (18.18%) MS Office
7 7 (15.91%) Windows Server 2003
7 7 (15.91%) Citrix
7 7 (15.91%) Windows Server 2008
8 6 (13.64%) Windows XP
8 6 (13.64%) MS Exchange
9 5 (11.36%) DHCP
9 5 (11.36%) Active Directory
9 5 (11.36%) Microsoft Certification
9 5 (11.36%) Windows 7
10 4 (9.091%) Cisco
10 4 (9.091%) VMware
10 4 (9.091%) Cisco Certification
10 4 (9.091%) WAN
10 4 (9.091%) MS Excel

Technical Support
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT jobs across the Bedfordshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Development
1 13 (29.55%) HTML
1 13 (29.55%) ASP
1 13 (29.55%) XML
2 2 (4.545%) Middleware
Application Platforms
1 6 (13.64%) MS Exchange
2 3 (6.818%) Exchange Server 2003
2 3 (6.818%) Exchange Server 2010
3 2 (4.545%) WebLogic
4 1 (2.273%) Blackberry Enterprise Server
4 1 (2.273%) Exchange Server 2007
Applications
1 8 (18.18%) MS Office
2 4 (9.091%) MS Excel
Business Applications
1 2 (4.545%) BASE24
Communications & Networking
1 10 (22.73%) LAN
2 8 (18.18%) TCP/IP
3 5 (11.36%) DHCP
4 4 (9.091%) WAN
5 3 (6.818%) VPN
5 3 (6.818%) Wireless
6 2 (4.545%) Network Security
6 2 (4.545%) VLAN
6 2 (4.545%) Wi-Fi
6 2 (4.545%) 802.11
6 2 (4.545%) DNS
7 1 (2.273%) VoIP
7 1 (2.273%) SAN
7 1 (2.273%) Firewall
Database & Business Intelligence
1 3 (6.818%) Oracle 10g
1 3 (6.818%) SQL Server
1 3 (6.818%) Oracle 11g
2 2 (4.545%) SQL Server 2008
3 1 (2.273%) Oracle 8/8i
3 1 (2.273%) SQL Server Reporting Services
3 1 (2.273%) SQL Server 2005
3 1 (2.273%) SQL Server Analysis Services
General
1 15 (34.09%) French Language
2 3 (6.818%) Finance
2 3 (6.818%) Legal
3 2 (4.545%) German Language
3 2 (4.545%) Italian Language
3 2 (4.545%) Norwegian Language
3 2 (4.545%) Swedish Language
3 2 (4.545%) Danish Language
3 2 (4.545%) Dutch Language
3 2 (4.545%) Advertising
4 1 (2.273%) Marketing
Miscellaneous
1 2 (4.545%) Computer Science
2 1 (2.273%) Blackberry
2 1 (2.273%) NHS
2 1 (2.273%) PACS
2 1 (2.273%) Visualisation
Operating Systems
1 10 (22.73%) Windows
2 7 (15.91%) Windows Server 2003
2 7 (15.91%) Windows Server 2008
3 6 (13.64%) Windows XP
4 5 (11.36%) Windows 7
5 2 (4.545%) Solaris
Processes & Methodologies
1 15 (34.09%) Business Intelligence
2 3 (6.818%) Network Management
3 2 (4.545%) Performance Improvement
3 2 (4.545%) Capacity Management
3 2 (4.545%) Service Management
3 2 (4.545%) ITIL
4 1 (2.273%) Disaster Recovery
4 1 (2.273%) Migration
4 1 (2.273%) Time Management
Programming Languages
1 15 (34.09%) Java
2 13 (29.55%) JavaScript
2 13 (29.55%) SQL
2 13 (29.55%) VB
3 1 (2.273%) C
3 1 (2.273%) VBScript
3 1 (2.273%) PowerShell
Qualifications
1 17 (38.64%) Degree
2 5 (11.36%) Microsoft Certification
3 4 (9.091%) Cisco Certification
4 3 (6.818%) MCP
5 2 (4.545%) MCSE
5 2 (4.545%) CCNP
5 2 (4.545%) CCNA
6 1 (2.273%) A+ Certification
6 1 (2.273%) Network+ Certification
6 1 (2.273%) MCTS
Quality Assurance & Compliance
1 2 (4.545%) SLA
System Software
1 5 (11.36%) Active Directory
2 3 (6.818%) VMware Infrastructure
3 2 (4.545%) XenApp
4 1 (2.273%) Terminal Server
4 1 (2.273%) Microsoft App-V
4 1 (2.273%) XenDesktop
4 1 (2.273%) vSphere
Systems Management
1 2 (4.545%) ServiceCenter
Vendors
1 17 (38.64%) Oracle
2 9 (20.45%) Microsoft
3 7 (15.91%) Citrix
4 4 (9.091%) Cisco
4 4 (9.091%) VMware
5 3 (6.818%) HP
6 2 (4.545%) Twitter
7 1 (2.273%) CommVault
7 1 (2.273%) Mitel
7 1 (2.273%) FalconStor