The table below looks at the statistics for the Technical Support role in IT jobs advertised for the Bedfordshire region. Included is a guide to the average salaries offered in IT jobs that have cited Technical Support in their job title over the 3 months to 28 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
28 Aug 2015
Same period 2014 Same period 2013
Technical Support
Rank 60 82 71
Rank change year-on-year
+22 -11
Permanent jobs requiring a Technical Support 30 19 21
As % of all permanent IT jobs located in Bedfordshire 3.12% 1.65% 2.09%
As % of the Job Titles category 3.24% 1.71% 2.21%
Number of salaries quoted 30 11 6
Average salary £35,000 £30,000 £42,500
Average salary % change year-on-year
+16.66% -29.41%
90% offered a salary of more than £20,500 £20,500 £36,500
10% offered a salary of more than £40,000 £35,000 £45,000
UK excluding London average salary £28,000 £30,000 £31,000
% change year-on-year
-6.66% -3.22%
Technical Support
East of England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Bedfordshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Bedfordshire
Permanent IT job ads with a match in the
Job Titles category
926 1113 950
As % of all permanent IT jobs located in Bedfordshire 96.36% 96.70% 94.72%
Number of salaries quoted 821 956 864
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £25,000 £25,000 £27,500
10% offered a salary of more than £57,500 £57,500 £57,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Technical Support
Jobs Demand Trend in Bedfordshire

This chart provides a 3-month moving total of permanent IT jobs citing Technical Support in the job title across the Bedfordshire region as a proportion of the total demand within the Job Titles category.

Technical Support Jobs Demand Trend in Bedfordshire

Technical Support
Salary Trend in Bedfordshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Technical Support across the Bedfordshire region.

Technical Support Salary Trend in Bedfordshire

Technical Support
Salary Histogram in Bedfordshire

This chart provides a salary histogram for IT jobs citing Technical Support across the Bedfordshire region over the 3 months to 28 August 2015.

Technical Support Salary Histogram in Bedfordshire

Technical Support
Job Locations in Bedfordshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Technical Support within the Bedfordshire region over the 3 months to 28 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Dunstable - 3 £25,000 -
Bedford +1 2 £26,750 +7.00%
Luton -3 2 £25,000 -28.57%
Technical Support
East of England

Technical Support
Top 30 Related IT Skills in Bedfordshire

For the 6 months to 28 August 2015, IT jobs across the Bedfordshire region that cited Technical Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title.

1 31 (56.36%) Microsoft
2 20 (36.36%) Android
2 20 (36.36%) Apple iOS
3 18 (32.73%) iPad
3 18 (32.73%) iPhone
3 18 (32.73%) Blackberry
3 18 (32.73%) A+ Certification
3 18 (32.73%) Mac OS X
3 18 (32.73%) Apple
4 13 (23.64%) Windows
5 12 (21.82%) OS/400
5 12 (21.82%) TCP/IP
5 12 (21.82%) AS400
5 12 (21.82%) iSeries
5 12 (21.82%) LPAR
5 12 (21.82%) High Availability
6 11 (20.00%) MS Office
6 11 (20.00%) MS Excel
6 11 (20.00%) SQL Server
6 11 (20.00%) C
7 10 (18.18%) Active Directory
8 9 (16.36%) ISA Server
8 9 (16.36%) MS Exchange
8 9 (16.36%) McAfee
8 9 (16.36%) Software Deployment
8 9 (16.36%) McAfee ePO
8 9 (16.36%) Coaching
8 9 (16.36%) Forefront TMG
8 9 (16.36%) Application Packaging
8 9 (16.36%) WSUS

Technical Support
Top Related IT Skills in Bedfordshire by Category

For the 6 months to 28 August 2015, IT jobs across the Bedfordshire region that cited Technical Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Technical Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 9 (16.36%) MS Exchange
2 2 (3.64%) IBM Notes
3 1 (1.82%) IIS
Applications
1 11 (20.00%) MS Office
1 11 (20.00%) MS Excel
2 1 (1.82%) MS Visio
2 1 (1.82%) AutoCAD
Communications & Networking
1 12 (21.82%) TCP/IP
2 3 (5.45%) DHCP
3 1 (1.82%) Ethernet
3 1 (1.82%) DNS
3 1 (1.82%) Wireless
3 1 (1.82%) IGMP
3 1 (1.82%) Spanning Tree
Database & Business Intelligence
1 11 (20.00%) SQL Server
2 2 (3.64%) Oracle Database 10g
2 2 (3.64%) Oracle Database 11g
2 2 (3.64%) Oracle Database
2 2 (3.64%) MySQL
Development Applications
1 4 (7.27%) PowerBuilder
General
1 5 (9.09%) Finance
2 4 (7.27%) Banking
3 1 (1.82%) Hindi Language
Libraries, Frameworks & Software Standards
1 9 (16.36%) Application Packaging
2 4 (7.27%) CSS
2 4 (7.27%) HTML
3 2 (3.64%) .NET
Miscellaneous
1 18 (32.73%) Blackberry
1 18 (32.73%) iPhone
1 18 (32.73%) iPad
2 12 (21.82%) iSeries
2 12 (21.82%) LPAR
2 12 (21.82%) AS400
3 9 (16.36%) Mathematics
4 8 (14.55%) Analytical Skills
5 4 (7.27%) Client/Server
6 2 (3.64%) Computer Science
6 2 (3.64%) GIS
Operating Systems
1 20 (36.36%) Android
1 20 (36.36%) Apple iOS
2 18 (32.73%) Mac OS X
3 13 (23.64%) Windows
4 12 (21.82%) OS/400
5 2 (3.64%) Linux
Processes & Methodologies
1 12 (21.82%) High Availability
2 9 (16.36%) Software Deployment
2 9 (16.36%) Coaching
3 4 (7.27%) Performance Tuning
3 4 (7.27%) Root Cause Analysis
3 4 (7.27%) Risk Analysis
3 4 (7.27%) ITIL
4 3 (5.45%) Service Delivery
5 2 (3.64%) Software Engineering
6 1 (1.82%) Resource Management
6 1 (1.82%) Disaster Recovery
6 1 (1.82%) Time Management
Programming Languages
1 11 (20.00%) C
2 6 (10.91%) SQL
3 4 (7.27%) VB
3 4 (7.27%) PL/SQL
4 2 (3.64%) C++
5 1 (1.82%) C#
Qualifications
1 18 (32.73%) A+ Certification
2 1 (1.82%) MCTS
2 1 (1.82%) MCSE
2 1 (1.82%) MCSA
2 1 (1.82%) CCNA
2 1 (1.82%) Cisco Certification
2 1 (1.82%) Microsoft Certification
Quality Assurance & Compliance
1 4 (7.27%) SLA
System Software
1 10 (18.18%) Active Directory
2 9 (16.36%) ISA Server
2 9 (16.36%) Forefront TMG
3 2 (3.64%) XenApp
4 1 (1.82%) VMware ESX
Systems Management
1 9 (16.36%) WSUS
1 9 (16.36%) McAfee ePO
2 4 (7.27%) Nagios
2 4 (7.27%) Dollar Universe
Vendors
1 31 (56.36%) Microsoft
2 18 (32.73%) Apple
3 9 (16.36%) McAfee
4 6 (10.91%) Citrix
5 3 (5.45%) Oracle
6 2 (3.64%) Cisco
6 2 (3.64%) Lotus
7 1 (1.82%) VMware
7 1 (1.82%) Intel