The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 5 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 May 2015
Same period 2014 Same period 2013
Incident Management
Rank 95 167 119
Rank change year-on-year
+72 -48
Permanent jobs citing Incident Management 140 53 111
As % of all permanent IT jobs located in Berkshire 2.60% 0.93% 2.08%
As % of the Processes & Methodologies category 3.23% 1.21% 2.83%
Number of salaries quoted 69 20 65
Average salary £45,000 £36,750 £37,500
Average salary % change year-on-year
+22.44% -2.00%
90% offered a salary of more than £23,500 £30,000 £27,200
10% offered a salary of more than £70,000 £56,900 £52,160
UK excluding London average salary £40,000 £39,500 £37,500
% change year-on-year
+1.26% +5.33%
Incident Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4338 4365 3918
As % of all permanent IT jobs located in Berkshire 80.69% 76.20% 73.49%
Number of salaries quoted 3104 3153 2973
Average salary £55,000 £47,500 £45,600
Average salary % change year-on-year
+15.78% +4.16%
90% offered a salary of more than £35,000 £32,500 £32,500
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London average salary £44,000 £42,500 £40,000
% change year-on-year
+3.52% +6.25%

Incident Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Berkshire

Incident Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Berkshire region.

Incident Management Salary Trend in Berkshire

Incident Management
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Incident Management across the Berkshire region over the 3 months to 5 May 2015.

Incident Management Salary Histogram in Berkshire

Incident Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Berkshire region over the 3 months to 5 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +44 61 £50,000 +66.66% 4
Slough - 26 £27,500 - 3
Bracknell +2 21 £26,125 -45.00%
Maidenhead +6 8 £37,500 - 1
Newbury +6 2 £22,500 -59.09% 1
Wokingham - 1 £29,000 - 1
Incident Management
South East

Incident Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 5 May 2015, IT jobs across the Berkshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 160 (57.55%) ITIL
2 96 (34.53%) Windows
3 95 (34.17%) Service Management
3 95 (34.17%) Telecoms
4 85 (30.58%) Security Cleared
5 83 (29.86%) SLA
6 76 (27.34%) Problem Management
7 67 (24.10%) Microsoft
8 65 (23.38%) SC Cleared
9 60 (21.58%) Root Cause Analysis
10 59 (21.22%) Finance
11 52 (18.71%) MS Office
12 50 (17.99%) SQL
13 48 (17.27%) Service Delivery
13 48 (17.27%) Statistics
14 44 (15.83%) Analytical Skills
14 44 (15.83%) MS Excel
15 41 (14.75%) Retail
15 41 (14.75%) Active Directory
16 39 (14.03%) VMware
17 37 (13.31%) VMware Infrastructure
17 37 (13.31%) Windows 7
18 36 (12.95%) Degree
19 35 (12.59%) Fujitsu
19 35 (12.59%) Windows Server 2003
20 34 (12.23%) Linux
20 34 (12.23%) Management Information System
20 34 (12.23%) Firewall
20 34 (12.23%) Mentoring
21 33 (11.87%) DNS

Incident Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 5 May 2015, IT jobs across the Berkshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 25 (8.99%) IIS
2 23 (8.27%) MS Exchange
3 19 (6.83%) SharePoint
4 17 (6.12%) Apache
5 11 (3.96%) SharePoint 2010
6 10 (3.60%) Exchange Server 2003
7 9 (3.24%) Live Communications Server
8 8 (2.88%) Exchange Server 2010
9 6 (2.16%) Lync
10 5 (1.80%) SharePoint Server
10 5 (1.80%) Exchange Server 2013
11 4 (1.44%) Blackberry Enterprise Server
12 3 (1.08%) WebLogic
12 3 (1.08%) IBM Notes
13 2 (0.72%) JBoss
13 2 (0.72%) Oracle Workflow
14 1 (0.36%) Oracle Application Server
14 1 (0.36%) nginx
14 1 (0.36%) Tomcat
14 1 (0.36%) OpenStack
Applications
1 52 (18.71%) MS Office
2 44 (15.83%) MS Excel
3 5 (1.80%) MS PowerPoint
4 3 (1.08%) MS Project
Business Applications
1 7 (2.52%) Agresso
2 5 (1.80%) Oracle Applications
3 3 (1.08%) Remedy ITSM
3 3 (1.08%) Remedy AR System
4 2 (0.72%) assyst
Cloud Services
1 15 (5.40%) Amazon AWS
2 12 (4.32%) Amazon EC2
2 12 (4.32%) Amazon S3
2 12 (4.32%) Amazon SQS
2 12 (4.32%) Amazon ELB
2 12 (4.32%) Virtual Private Cloud
3 7 (2.52%) SaaS
4 6 (2.16%) Office 365
5 2 (0.72%) Microsoft Azure
6 1 (0.36%) PaaS
Communications & Networking
1 34 (12.23%) Firewall
2 33 (11.87%) DNS
3 27 (9.71%) DHCP
4 21 (7.55%) Internet
5 17 (6.12%) LAN
5 17 (6.12%) SAN
6 14 (5.04%) Network Security
7 13 (4.68%) SSL
7 13 (4.68%) MPLS
8 12 (4.32%) DSL
8 12 (4.32%) WAN
8 12 (4.32%) OpenVPN
9 10 (3.60%) Wireless
10 8 (2.88%) TCP/IP
10 8 (2.88%) VPN
11 7 (2.52%) DWDM
12 6 (2.16%) Wi-Fi
12 6 (2.16%) Ethernet
13 5 (1.80%) HTTP
13 5 (1.80%) SMTP
Database & Business Intelligence
1 30 (10.79%) SQL Server
2 16 (5.76%) EDRMS
2 16 (5.76%) IDOL
3 14 (5.04%) MySQL
4 12 (4.32%) Redis
4 12 (4.32%) Amazon RDS
5 6 (2.16%) MS Access
6 3 (1.08%) Data Mining
6 3 (1.08%) Oracle Database
7 2 (0.72%) Oracle Reports
8 1 (0.36%) SQL Server 2005
8 1 (0.36%) Oracle Database 11g
8 1 (0.36%) SQL Server 2008
8 1 (0.36%) SQL Server 2012
General
1 95 (34.17%) Telecoms
2 59 (21.22%) Finance
3 41 (14.75%) Retail
4 18 (6.47%) Front Office
5 16 (5.76%) Billing
6 8 (2.88%) Banking
7 3 (1.08%) Retail Banking
7 3 (1.08%) Advertising
8 2 (0.72%) Marketing
9 1 (0.36%) Military
9 1 (0.36%) Back Office
Job Titles
1 54 (19.42%) Support Engineer
2 44 (15.83%) Incident Manager
3 42 (15.11%) Analyst
4 37 (13.31%) Problem Manager
5 24 (8.63%) Service Manager
6 21 (7.55%) Delivery Manager
7 17 (6.12%) Services Delivery Manager
7 17 (6.12%) 3rd Line Support
8 16 (5.76%) Linux Engineer
8 16 (5.76%) Linux Support
8 16 (5.76%) 3rd Line Support Engineer
8 16 (5.76%) Linux Support Engineer
9 14 (5.04%) Service Analyst
9 14 (5.04%) Support Analyst
10 13 (4.68%) 1st Line Support
10 13 (4.68%) Escalation Manager
11 12 (4.32%) Service Desk Analyst
11 12 (4.32%) NOC Engineer
12 10 (3.60%) Security Manager
12 10 (3.60%) Senior Manager
Libraries, Frameworks & Software Standards
1 19 (6.83%) Web Services
2 6 (2.16%) .NET
3 5 (1.80%) .NET Framework
4 2 (0.72%) Middleware
5 1 (0.36%) JTAPI
5 1 (0.36%) J2EE
5 1 (0.36%) Oracle Fusion
5 1 (0.36%) MCollective
Miscellaneous
1 48 (17.27%) Statistics
2 44 (15.83%) Analytical Skills
3 34 (12.23%) Management Information System
4 17 (6.12%) Computer Science
5 11 (3.96%) Fat Client
5 11 (3.96%) Thin Client
6 10 (3.60%) Blackberry
7 8 (2.88%) User Experience
8 7 (2.52%) Mobile App
8 7 (2.52%) PMI
9 6 (2.16%) Video Conferencing
9 6 (2.16%) iPhone
9 6 (2.16%) iPad
10 3 (1.08%) Online Banking
10 3 (1.08%) Smartphone
10 3 (1.08%) Client/Server
10 3 (1.08%) Clustering
10 3 (1.08%) Enterprise Software
10 3 (1.08%) Mobile Banking
11 1 (0.36%) CESG
Operating Systems
1 96 (34.53%) Windows
2 37 (13.31%) Windows 7
3 35 (12.59%) Windows Server 2003
4 34 (12.23%) Linux
5 32 (11.51%) Windows Server 2008
6 19 (6.83%) Red Hat Enterprise Linux
7 13 (4.68%) Windows XP
8 12 (4.32%) Apple iOS
8 12 (4.32%) Amazon Linux
9 9 (3.24%) Windows Server 2012
10 6 (2.16%) Mac OS X
10 6 (2.16%) Android
11 5 (1.80%) Solaris
12 3 (1.08%) UNIX
12 3 (1.08%) Windows 8
Processes & Methodologies
1 160 (57.55%) ITIL
2 95 (34.17%) Service Management
3 76 (27.34%) Problem Management
4 60 (21.58%) Root Cause Analysis
5 48 (17.27%) Service Delivery
6 34 (12.23%) Mentoring
7 31 (11.15%) Change Management
8 23 (8.27%) Project Management
8 23 (8.27%) Time Management
9 22 (7.91%) ITSM
10 21 (7.55%) Stakeholder Management
10 21 (7.55%) Coaching
11 20 (7.19%) Line Management
12 18 (6.47%) ITIL V2
13 15 (5.40%) SIEM
14 14 (5.04%) Continuous Improvement
15 12 (4.32%) Information Security
15 12 (4.32%) Agile Software Development
16 10 (3.60%) CRM
17 9 (3.24%) Programme Management
Programming Languages
1 50 (17.99%) SQL
2 28 (10.07%) PowerShell
3 7 (2.52%) Perl
4 5 (1.80%) Python
5 4 (1.44%) Bash Shell
5 4 (1.44%) Ruby
5 4 (1.44%) PHP
6 2 (0.72%) C
6 2 (0.72%) Shell Script
7 1 (0.36%) C#
7 1 (0.36%) C++
7 1 (0.36%) Java
7 1 (0.36%) VB.NET
Qualifications
1 85 (30.58%) Security Cleared
2 65 (23.38%) SC Cleared
3 36 (12.95%) Degree
4 29 (10.43%) DV Cleared
5 22 (7.91%) ITIL Certification
6 13 (4.68%) Cisco Certification
7 12 (4.32%) Microsoft Certification
8 11 (3.96%) MCSE
9 9 (3.24%) ITIL Foundation Certificate
10 8 (2.88%) MCP
11 7 (2.52%) PMP
11 7 (2.52%) PMI Certification
12 6 (2.16%) CCNP
12 6 (2.16%) CISSP
12 6 (2.16%) PRINCE2 Certification
13 5 (1.80%) JNCIS
13 5 (1.80%) CCNA
14 4 (1.44%) CCA
14 4 (1.44%) Citrix Certification
15 2 (0.72%) CCIE
Quality Assurance & Compliance
1 83 (29.86%) SLA
2 9 (3.24%) ISO/IEC 27001
3 8 (2.88%) PCI DSS
4 5 (1.80%) HIPAA
5 3 (1.08%) QA
5 3 (1.08%) Sarbanes-Oxley
6 2 (0.72%) COBIT
7 1 (0.36%) ISO 9001
7 1 (0.36%) COSO
System Software
1 41 (14.75%) Active Directory
2 37 (13.31%) VMware Infrastructure
3 16 (5.76%) ISA Server
4 9 (3.24%) Terminal Services
5 6 (2.16%) XenApp
6 5 (1.80%) vSphere
6 5 (1.80%) Hyper-V
7 4 (1.44%) Microsoft App-V
7 4 (1.44%) XenServer
7 4 (1.44%) XenDesktop
8 2 (0.72%) Xen
9 1 (0.36%) Squid
9 1 (0.36%) qmail
9 1 (0.36%) VMware ESX
Systems Management
1 26 (9.35%) NetBackup
2 20 (7.19%) SCOM
3 13 (4.68%) Nagios
3 13 (4.68%) logstash
4 12 (4.32%) Opscode Chef
5 7 (2.52%) SCCM
5 7 (2.52%) Veritas Storage Foundation
6 6 (2.16%) DameWare
6 6 (2.16%) Unicenter
6 6 (2.16%) Netcool
6 6 (2.16%) OpenView Configuration Management
6 6 (2.16%) McAfee ePO
7 4 (1.44%) EdgeSight
8 3 (1.08%) PureDisk
9 1 (0.36%) Puppet
9 1 (0.36%) Red Hat Satellite
9 1 (0.36%) Cisco CUCM
9 1 (0.36%) ZABBIX
9 1 (0.36%) Cacti
9 1 (0.36%) Ganglia
Vendors
1 67 (24.10%) Microsoft
2 39 (14.03%) VMware
3 35 (12.59%) Fujitsu
4 32 (11.51%) Citrix
5 26 (9.35%) Veritas
6 22 (7.91%) Meridio
7 19 (6.83%) Cisco
8 17 (6.12%) Oracle
9 16 (5.76%) Juniper
10 15 (5.40%) Remedy
11 13 (4.68%) Huawei
12 11 (3.96%) ServiceNow
13 10 (3.60%) EMC
13 10 (3.60%) HP
14 9 (3.24%) Dell
15 8 (2.88%) McAfee
15 8 (2.88%) Apple
16 6 (2.16%) CheckPoint
16 6 (2.16%) Dell KACE
16 6 (2.16%) Bomgar
Reading, Berkshire
AOMi
Salary: Competitive
Posted: 10 hours ago
Slough, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £21000 - £26000 per annum + Benefits
Posted: 4 days ago
Slough, Berkshire
Spectrum IT Recruitment (South) Ltd
Salary: £21000 - £26000 per annum + Benefits
Posted: 4 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Very senior level package
Posted: 4 days ago
Reading, Berkshire
Coal IT Services
Salary: Unspecified Excellent Package
Posted: 4 days ago
Maidenhead
Nigel Frank International Limited - Newcastle
Salary: £35000 - £40000 per annum
Posted: 5 days ago
Wokingham, Berkshire
Ashdown IT
Salary: £25000 - £33000 per annum + benefits
Posted: 5 days ago
Berkshire
Global Technology Solutions Ltd
Salary: £30000 per annum + £1,200 DV allowance
Posted: 6 days ago
Berkshire
Nigel Frank International Limited - Newcastle
Salary: £50000 - £60000 per annum + Benefits
Posted: 11 days ago