The first table below looks at the demand for Incident Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 19 June 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Berkshire region.

Location
3 months to
19 Jun 2013
Same period 2012 Same period 2011
Incident Management
Rank 132 134 173
Rank change year-on-year
+2 +39
Permanent jobs citing Incident Management 77 95 34
As % of all permanent IT jobs located in Berkshire 1.450% 1.531% 0.631%
As % of the Processes & Methodologies category 2.099% 2.152% 0.917%
Number of salaries quoted 57 60 30
Average salary £37,500 £60,000 £45,000
Average salary % change year-on-year
-37.50% +33.33%
90% offered a salary of more than £27,000 £26,500 £26,350
10% offered a salary of more than £70,000 £63,000 £60,000
UK excluding London average salary £37,500 £35,000 £35,000
% change year-on-year
+7.14% -
All Processes & Methodologies
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
3669 4415 3708
As % of all permanent IT jobs located in Berkshire 69.11% 71.13% 68.82%
Number of salaries quoted 2847 3706 3100
Average salary £47,500 £45,000 £45,000
Average salary % change year-on-year
+5.55% -
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £70,000 £68,000 £65,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Incident Management
South East

Incident Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Berkshire Incident Management Jobs Demand Trend

Incident Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Berkshire region.

Berkshire Incident Management Salary Trend

Incident Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Incident Management across the Berkshire region over the 3 months to 19 June 2013.

Berkshire Incident Management Salary Histogram

Incident Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Berkshire region over the 3 months to 19 June 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Find
Job
Vacancies
Reading -7 30 £37,500 -40.47% 3
Bracknell -22 24 £27,000 -58.46%
Newbury -6 5 £30,000 -24.05%
Maidenhead +9 3 £70,000 +7.69%
Slough +6 1 £22,500 -56.73%
Incident Management
South East

Incident Management
Top 30 Related IT Skills

For the 6 months to 19 June 2013, IT jobs across the Berkshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 115 (62.16%) ITIL
2 101 (54.59%) Windows
3 78 (42.16%) Microsoft
4 76 (41.08%) Telecoms
5 73 (39.46%) Finance
5 73 (39.46%) Security Cleared
6 72 (38.92%) SC Cleared
6 72 (38.92%) Service Management
7 71 (38.38%) Active Directory
8 69 (37.30%) Windows XP
9 62 (33.51%) Retail
10 60 (32.43%) Fujitsu
11 57 (30.81%) Windows Server 2003
12 56 (30.27%) MS Excel
13 54 (29.19%) MS Exchange
14 51 (27.57%) Exchange Server 2010
15 49 (26.49%) Exchange Server 2003
16 47 (25.41%) Linux
16 47 (25.41%) High Availability
17 45 (24.32%) Problem Management
18 44 (23.78%) Replication
19 42 (22.70%) UNIX
20 40 (21.62%) Blackberry
20 40 (21.62%) Blackberry Enterprise Server
20 40 (21.62%) Clustering
20 40 (21.62%) Live Communications Server
20 40 (21.62%) Enterprise Software
21 37 (20.00%) LAN
22 35 (18.92%) CCNA
22 35 (18.92%) Cisco Certification

Incident Management
Top Related IT Skills by Category

For the 6 months to 19 June 2013, IT jobs across the Berkshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Development
1 15 (8.108%) XML
1 15 (8.108%) .NET
2 14 (7.568%) ASP.NET
3 12 (6.486%) HTML
3 12 (6.486%) XSLT
4 11 (5.946%) Flash
5 10 (5.405%) Windows SharePoint Services
6 7 (3.784%) Middleware
7 5 (2.703%) MSMQ
8 3 (1.622%) XML Messaging
9 2 (1.081%) Web Services
10 1 (0.541%) Spring
10 1 (0.541%) WebSphere
10 1 (0.541%) Java SE
10 1 (0.541%) Java EE
10 1 (0.541%) SOAP
10 1 (0.541%) DHTML
10 1 (0.541%) WSDL
10 1 (0.541%) UDDI
Application Platforms
1 54 (29.19%) MS Exchange
2 51 (27.57%) Exchange Server 2010
3 49 (26.49%) Exchange Server 2003
4 40 (21.62%) Blackberry Enterprise Server
4 40 (21.62%) Live Communications Server
5 25 (13.51%) IIS
6 16 (8.649%) Apache
7 11 (5.946%) SharePoint
7 11 (5.946%) Lotus Domino
8 5 (2.703%) Tomcat
8 5 (2.703%) IBM Notes
9 4 (2.162%) Exchange Server 2007
10 3 (1.622%) SharePoint Server
11 1 (0.541%) Exchange Server 5.5
11 1 (0.541%) Exchange Server 2000
11 1 (0.541%) WebSphere Application Server
11 1 (0.541%) Lync
11 1 (0.541%) Oracle SOA Suite
Applications
1 56 (30.27%) MS Excel
2 10 (5.405%) MS Office
Business Applications
1 11 (5.946%) Oracle BPM
2 5 (2.703%) Remedy ITSM
3 1 (0.541%) SAP CO
3 1 (0.541%) SAP FI/CO
3 1 (0.541%) Oracle Applications
3 1 (0.541%) Oracle EBS
3 1 (0.541%) SAP SRM
3 1 (0.541%) SAP FI
3 1 (0.541%) Oracle EBS R12
Communications & Networking
1 37 (20.00%) LAN
2 34 (18.38%) WAN
2 34 (18.38%) Firewall
3 28 (15.14%) WLAN
4 23 (12.43%) DNS
5 22 (11.89%) DHCP
6 21 (11.35%) TCP/IP
7 12 (6.486%) SMTP
7 12 (6.486%) Wireless
8 11 (5.946%) Network Security
8 11 (5.946%) LDAP
9 9 (4.865%) Internet
10 6 (3.243%) SMS
11 3 (1.622%) BIG-IP
11 3 (1.622%) MPLS
12 2 (1.081%) SAN
12 2 (1.081%) VoIP
12 2 (1.081%) SDH
12 2 (1.081%) VPN
12 2 (1.081%) HTTP
Database & Business Intelligence
1 21 (11.35%) SQL Server
2 12 (6.486%) RDBMS
3 1 (0.541%) SQL Server 2005
3 1 (0.541%) Oracle 11g
3 1 (0.541%) Oracle 8/8i
3 1 (0.541%) Oracle 10g
3 1 (0.541%) MS Access
3 1 (0.541%) SQL Server 2000
3 1 (0.541%) SQL Server 2008
General
1 76 (41.08%) Telecoms
2 73 (39.46%) Finance
3 62 (33.51%) Retail
4 5 (2.703%) French Language
4 5 (2.703%) German Language
5 3 (1.622%) Banking
6 1 (0.541%) Multimedia
6 1 (0.541%) Legal
6 1 (0.541%) Manufacturing
Job Titles
1 40 (21.62%) Support Engineer
2 34 (18.38%) Analyst
3 31 (16.76%) Security Engineer
4 26 (14.05%) Messaging Engineer
5 25 (13.51%) Incident Manager
6 24 (12.97%) Network Engineer
7 22 (11.89%) Support Analyst
8 17 (9.189%) Network Support
8 17 (9.189%) Senior Security Engineer
9 16 (8.649%) Cisco Engineer
10 13 (7.027%) Exchange Engineer
10 13 (7.027%) Network Analyst
11 12 (6.486%) Network Support Analyst
11 12 (6.486%) Applications Support
11 12 (6.486%) 3rd Line Support
11 12 (6.486%) 3rd Line Support Engineer
12 10 (5.405%) Cisco Support
12 10 (5.405%) Escalation Manager
13 8 (4.324%) Network Support Engineer
14 6 (3.243%) Messaging Support Engineer
Miscellaneous
1 44 (23.78%) Replication
2 40 (21.62%) Blackberry
2 40 (21.62%) Clustering
2 40 (21.62%) Enterprise Software
3 34 (18.38%) Management Information System
4 23 (12.43%) Computer Science
5 13 (7.027%) Physics
6 12 (6.486%) IVR
7 11 (5.946%) N-Tier
8 10 (5.405%) Statistics
9 7 (3.784%) CMDB
10 4 (2.162%) Open Source
10 4 (2.162%) FMCG
11 3 (1.622%) Fat Client
11 3 (1.622%) Thin Client
12 1 (0.541%) CLARiiON
12 1 (0.541%) Symmetrix
12 1 (0.541%) Client/Server
12 1 (0.541%) EPoS
Operating Systems
1 101 (54.59%) Windows
2 69 (37.30%) Windows XP
3 57 (30.81%) Windows Server 2003
4 47 (25.41%) Linux
5 42 (22.70%) UNIX
6 26 (14.05%) Windows Server 2008
7 14 (7.568%) Windows Vista
8 12 (6.486%) Windows 2000
8 12 (6.486%) Red Hat Enterprise Linux
9 4 (2.162%) Windows 7
10 2 (1.081%) Solaris
11 1 (0.541%) Mac OS
Processes & Methodologies
1 115 (62.16%) ITIL
2 72 (38.92%) Service Management
3 47 (25.41%) High Availability
4 45 (24.32%) Problem Management
5 22 (11.89%) CMMI
6 16 (8.649%) Project Management
7 12 (6.486%) Change Control
8 11 (5.946%) Product Management
8 11 (5.946%) ITSM
8 11 (5.946%) Time Management
9 10 (5.405%) Change Management
10 7 (3.784%) Performance Management
10 7 (3.784%) Root Cause Analysis
11 6 (3.243%) Requirements Engineering
11 6 (3.243%) Risk Management
11 6 (3.243%) Data Security
12 5 (2.703%) Capacity Planning
12 5 (2.703%) SIEM
13 4 (2.162%) Continuous Improvement
13 4 (2.162%) Web Testing
Programming Languages
1 34 (18.38%) SQL
2 12 (6.486%) Java
3 11 (5.946%) JavaScript
3 11 (5.946%) C#
3 11 (5.946%) C++
4 6 (3.243%) PL/SQL
5 5 (2.703%) Perl
6 4 (2.162%) Python
7 3 (1.622%) Ruby
7 3 (1.622%) PHP
8 1 (0.541%) PowerShell
Qualifications
1 73 (39.46%) Security Cleared
2 72 (38.92%) SC Cleared
3 35 (18.92%) CCNA
3 35 (18.92%) Cisco Certification
4 31 (16.76%) Degree
5 24 (12.97%) CCNP
6 16 (8.649%) ITIL Certification
7 12 (6.486%) CISSP
7 12 (6.486%) CISM
8 11 (5.946%) DV Cleared
9 5 (2.703%) MCSE
9 5 (2.703%) Microsoft Certification
10 4 (2.162%) ISEB
10 4 (2.162%) ISTQB
11 2 (1.081%) PhD
12 1 (0.541%) GCIA
12 1 (0.541%) GCIH
12 1 (0.541%) OSCP
Quality Assurance & Compliance
1 22 (11.89%) ISO 9000
2 15 (8.108%) PCI DSS
3 14 (7.568%) ISO/IEC 27001
4 12 (6.486%) SLA
5 6 (3.243%) QA
6 3 (1.622%) Sarbanes-Oxley
System Software
1 71 (38.38%) Active Directory
2 18 (9.730%) VMware Infrastructure
3 11 (5.946%) Novell eDirectory
4 10 (5.405%) ISA Server
Systems Management
1 11 (5.946%) ZENworks
1 11 (5.946%) MOM
2 10 (5.405%) Veritas Storage Foundation
3 9 (4.865%) NetBackup
4 7 (3.784%) Norton AntiVirus
5 6 (3.243%) Systems Management Server (SMS)
6 3 (1.622%) Nessus
7 1 (0.541%) SCCM
7 1 (0.541%) Oracle Enterprise Manager
7 1 (0.541%) Unicenter
7 1 (0.541%) Netcool
7 1 (0.541%) OpenView Configuration Management
7 1 (0.541%) Splunk
Vendors
1 78 (42.16%) Microsoft
2 60 (32.43%) Fujitsu
3 31 (16.76%) Cisco
4 26 (14.05%) Oracle
5 21 (11.35%) VMware
6 14 (7.568%) Citrix
7 13 (7.027%) Veritas
8 12 (6.486%) Red Hat
8 12 (6.486%) CA
8 12 (6.486%) Websense
9 7 (3.784%) Remedy
9 7 (3.784%) Symantec
10 5 (2.703%) IBM
10 5 (2.703%) HP
10 5 (2.703%) Lotus
11 4 (2.162%) BMC
12 3 (1.622%) SAP
12 3 (1.622%) CheckPoint
12 3 (1.622%) McAfee
12 3 (1.622%) F5
Reading, Thames Valley
Experience Required: Previous experience of working in Infrastructure role or 3rd line support Complex implementation skills with Microsoft technologies: -MS Exchange -MS SQL server installation and configuration -Active...
Hays Specialist Recruitment
Salary: £25607.00 - £27115.00 per annum
Posted: 11 June 2013
Reading, Thames Valley
Strong conceptual understanding of SIEM technology and threat analysis tools such as Maltego, CIF, Splunk,etc... Knowledge of networking protocols and infrastructure designs; including routing, firewall functionality, host...
Salary: Excellent Salary & Benefits
Posted: 24 May 2013