The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Incident Management
Rank 89 173 137
Rank change year-on-year
+84 -36
Permanent jobs citing Incident Management 152 55 94
As % of all permanent IT jobs located in Berkshire 2.57% 0.98% 1.70%
As % of the Processes & Methodologies category 3.31% 1.28% 2.22%
Number of salaries quoted 39 28 62
Average salary £45,000 £39,375 £37,500
Average salary % change year-on-year
+14.28% +5.00%
90% offered a salary of more than £24,900 £30,000 £27,550
10% offered a salary of more than £82,500 £70,000 £62,500
UK excluding London average salary £40,000 £37,000 £37,500
% change year-on-year
+8.10% -1.33%
Incident Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4595 4287 4230
As % of all permanent IT jobs located in Berkshire 77.62% 76.35% 76.70%
Number of salaries quoted 3064 3216 3481
Average salary £50,000 £47,500 £47,500
Average salary % change year-on-year
+5.26% -
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Incident Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Berkshire

Incident Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Berkshire region.

Incident Management Salary Trend in Berkshire

Incident Management
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Incident Management across the Berkshire region over the 3 months to 19 September 2014.

Incident Management Salary Histogram in Berkshire

Incident Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Berkshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell +44 87 £18,875 - 1
Reading +19 35 £50,000 +5.26% 4
Maidenhead -14 7 £82,500 +17.85% 1
Slough +10 5 £55,000 +129.16%
Incident Management
South East

Incident Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 19 September 2014, IT jobs across the Berkshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 120 (55.30%) Security Cleared
2 106 (48.85%) ITIL
3 103 (47.47%) Windows
4 90 (41.47%) SC Cleared
5 84 (38.71%) Telecoms
6 81 (37.33%) Fujitsu
6 81 (37.33%) Microsoft
7 70 (32.26%) Mentoring
8 69 (31.80%) Finance
9 66 (30.41%) DV Cleared
10 65 (29.95%) Retail
11 63 (29.03%) SLA
12 62 (28.57%) Problem Management
13 60 (27.65%) Active Directory
13 60 (27.65%) Windows Server 2003
14 59 (27.19%) DNS
14 59 (27.19%) Statistics
15 58 (26.73%) SQL
16 57 (26.27%) Citrix
17 56 (25.81%) Time Management
18 54 (24.88%) PowerShell
18 54 (24.88%) DHCP
19 51 (23.50%) Veritas
19 51 (23.50%) NetBackup
20 50 (23.04%) Meridio
21 47 (21.66%) MS Excel
22 46 (21.20%) VMware
23 45 (20.74%) IIS
24 43 (19.82%) Apache
24 43 (19.82%) Root Cause Analysis

Incident Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 19 September 2014, IT jobs across the Berkshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 45 (20.74%) IIS
2 43 (19.82%) Apache
3 41 (18.89%) SharePoint
4 40 (18.43%) SharePoint 2010
5 36 (16.59%) MS Exchange
6 34 (15.67%) Exchange Server 2003
7 30 (13.82%) Live Communications Server
8 22 (10.14%) Exchange Server 2010
9 20 (9.22%) Blackberry Enterprise Server
10 5 (2.30%) Tomcat
11 4 (1.84%) SAS
12 3 (1.38%) Oracle HTTP Server
12 3 (1.38%) IBM HTTP Server
12 3 (1.38%) WebSphere
Applications
1 47 (21.66%) MS Excel
2 26 (11.98%) MS Office
Business Applications
1 5 (2.30%) SAP FI
1 5 (2.30%) SAP FI/CO
1 5 (2.30%) SAP CO
2 2 (0.92%) Remedy ITSM
2 2 (0.92%) Oracle Applications
2 2 (0.92%) Agresso
Cloud Services
1 4 (1.84%) Microsoft Azure
1 4 (1.84%) SaaS
2 3 (1.38%) Amazon AWS
Communications & Networking
1 59 (27.19%) DNS
2 54 (24.88%) DHCP
3 16 (7.37%) Internet
4 13 (5.99%) Firewall
5 12 (5.53%) SAN
6 9 (4.15%) TCP/IP
7 7 (3.23%) LAN
7 7 (3.23%) Network Security
8 6 (2.76%) WAN
9 5 (2.30%) VoIP
10 4 (1.84%) Radio Access Network
11 3 (1.38%) HTTP
11 3 (1.38%) Cisco ASA
11 3 (1.38%) MPLS
12 2 (0.92%) PBX
12 2 (0.92%) Wi-Fi
12 2 (0.92%) BIG-IP
13 1 (0.46%) Cisco PIX
13 1 (0.46%) NAS
13 1 (0.46%) Cisco Nexus
Database & Business Intelligence
1 40 (18.43%) EDRMS
1 40 (18.43%) IDOL
2 15 (6.91%) SQL Server
3 10 (4.61%) MS Access
4 3 (1.38%) DB2
5 2 (0.92%) Oracle Reports
5 2 (0.92%) MySQL
5 2 (0.92%) SQL Server 2005
5 2 (0.92%) Oracle Database 11g
5 2 (0.92%) SQL Server 2008
5 2 (0.92%) SQL Server 2012
5 2 (0.92%) Oracle Database
6 1 (0.46%) Relational Database
6 1 (0.46%) RDBMS
General
1 84 (38.71%) Telecoms
2 69 (31.80%) Finance
3 65 (29.95%) Retail
4 14 (6.45%) Front Office
5 2 (0.92%) Billing
6 1 (0.46%) Banking
Job Titles
1 54 (24.88%) Support Engineer
2 31 (14.29%) Escalation Manager
3 26 (11.98%) 3rd Line Support
4 24 (11.06%) 3rd Line Support Engineer
5 23 (10.60%) 2nd Line Support
6 22 (10.14%) Messaging Engineer
6 22 (10.14%) 2nd Line Support Engineer
6 22 (10.14%) Messaging Support Engineer
7 21 (9.68%) Incident Manager
8 20 (9.22%) Operations Manager
9 13 (5.99%) Analyst
10 12 (5.53%) Problem Manager
11 10 (4.61%) Service Analyst
12 8 (3.69%) Service Manager
13 7 (3.23%) Service Desk Analyst
13 7 (3.23%) Network Manager
13 7 (3.23%) Network Operations Manager
14 6 (2.76%) Support Analyst
14 6 (2.76%) Consultant
15 5 (2.30%) Developer
Libraries, Frameworks & Software Standards
1 4 (1.84%) CSS
2 3 (1.38%) Web Services
2 3 (1.38%) J2EE
2 3 (1.38%) WebSphere MQ
3 2 (0.92%) .NET
4 1 (0.46%) XML
Miscellaneous
1 59 (27.19%) Statistics
2 24 (11.06%) Clustering
3 22 (10.14%) Enterprise Software
4 20 (9.22%) Blackberry
5 17 (7.83%) Analytical Skills
6 14 (6.45%) Management Information System
7 13 (5.99%) Fat Client
7 13 (5.99%) Thin Client
8 2 (0.92%) RMADS
8 2 (0.92%) Video Conferencing
9 1 (0.46%) Physics
9 1 (0.46%) Computer Science
9 1 (0.46%) Smartphone
9 1 (0.46%) CCTV
Operating Systems
1 103 (47.47%) Windows
2 60 (27.65%) Windows Server 2003
3 34 (15.67%) Windows XP
4 26 (11.98%) Windows 7
5 22 (10.14%) Windows Server 2008
6 8 (3.69%) Linux
7 7 (3.23%) UNIX
8 3 (1.38%) Red Hat Enterprise Linux
9 2 (0.92%) Windows Server 2012
10 1 (0.46%) Solaris
Processes & Methodologies
1 106 (48.85%) ITIL
2 70 (32.26%) Mentoring
3 62 (28.57%) Problem Management
4 56 (25.81%) Time Management
5 43 (19.82%) Root Cause Analysis
6 38 (17.51%) Coaching
7 34 (15.67%) Service Management
8 32 (14.75%) Stakeholder Management
9 22 (10.14%) High Availability
10 20 (9.22%) Service Delivery
11 19 (8.76%) Change Management
12 14 (6.45%) ITSM
13 13 (5.99%) ITIL V2
14 8 (3.69%) Stakeholder Engagement
15 7 (3.23%) Capacity Management
16 6 (2.76%) Information Security
16 6 (2.76%) Agile Software Development
16 6 (2.76%) Logistics
16 6 (2.76%) Project Management
16 6 (2.76%) Release Management
Programming Languages
1 58 (26.73%) SQL
2 54 (24.88%) PowerShell
3 5 (2.30%) C
4 4 (1.84%) Perl
4 4 (1.84%) Korn
5 3 (1.38%) Bash Shell
5 3 (1.38%) sed
5 3 (1.38%) VB
5 3 (1.38%) Shell Script
5 3 (1.38%) AWK
5 3 (1.38%) Ruby
6 2 (0.92%) Java
7 1 (0.46%) T-SQL
7 1 (0.46%) ABAP
7 1 (0.46%) Bourne shell
Qualifications
1 120 (55.30%) Security Cleared
2 90 (41.47%) SC Cleared
3 66 (30.41%) DV Cleared
4 11 (5.07%) Cisco Certification
4 11 (5.07%) ITIL Certification
5 10 (4.61%) CCNP
6 7 (3.23%) CCIE
6 7 (3.23%) Microsoft Certification
6 7 (3.23%) Degree
7 6 (2.76%) CISSP
8 5 (2.30%) CCA
9 4 (1.84%) MCSE
10 3 (1.38%) MCSA
10 3 (1.38%) CCNA
11 2 (0.92%) CCIP
11 2 (0.92%) CCSP
12 1 (0.46%) CCDA
12 1 (0.46%) CCDP
12 1 (0.46%) PRINCE2 Certification
12 1 (0.46%) CISA
Quality Assurance & Compliance
1 63 (29.03%) SLA
2 6 (2.76%) ISO/IEC 27001
3 1 (0.46%) PCI DSS
System Software
1 60 (27.65%) Active Directory
2 40 (18.43%) ISA Server
3 39 (17.97%) VMware Infrastructure
4 4 (1.84%) vSphere
4 4 (1.84%) VMware ESX
5 3 (1.38%) Tivoli Directory Server
6 1 (0.46%) NFS
6 1 (0.46%) NLBS
Systems Management
1 51 (23.50%) NetBackup
2 10 (4.61%) Unicenter
2 10 (4.61%) Netcool
2 10 (4.61%) OpenView Configuration Management
2 10 (4.61%) Veritas Storage Foundation
3 4 (1.84%) WSUS
4 3 (1.38%) SCCM
4 3 (1.38%) SCOM
4 3 (1.38%) Tivoli
5 1 (0.46%) Nagios
5 1 (0.46%) HP Quality Center
Vendors
1 81 (37.33%) Microsoft
1 81 (37.33%) Fujitsu
2 57 (26.27%) Citrix
3 51 (23.50%) Veritas
4 50 (23.04%) Meridio
5 46 (21.20%) VMware
6 17 (7.83%) Oracle
7 14 (6.45%) Cisco
7 14 (6.45%) HP
8 11 (5.07%) EMC
9 8 (3.69%) CheckPoint
10 5 (2.30%) SAP
10 5 (2.30%) McAfee
11 4 (1.84%) Remedy
11 4 (1.84%) Huawei
11 4 (1.84%) Juniper
12 3 (1.38%) Symantec
12 3 (1.38%) IBM
12 3 (1.38%) F5
12 3 (1.38%) Ab Initio
Reading, Berkshire
Davanti Solutions
Salary: £32,000 per annum
Posted: 4 days ago
Maidenhead, Berkshire
EarthStream Global
Salary: From £90,000 to £110,000 per annum
Posted: 5 days ago
Reading
Capita - ITMS
Salary: £30000 - £50000 per annum + + Bonus + Benefits + Training
Posted: 9 days ago
Reading
Capita - ITMS
Salary: £30000 - £45000 per annum + + Car Allowance + Bonus + Benefits
Posted: 10 days ago