The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Incident Management
Rank 95 169 121
Rank change year-on-year
+74 -48
Permanent jobs citing Incident Management 132 49 105
As % of all permanent IT jobs located in Berkshire 2.62% 0.90% 2.01%
As % of the Processes & Methodologies category 3.24% 1.19% 2.74%
Number of salaries quoted 70 22 72
Average salary £45,000 £48,750 £36,000
Average salary % change year-on-year
-7.69% +35.41%
90% offered a salary of more than £23,500 £30,000 £27,000
10% offered a salary of more than £70,000 £57,500 £70,000
UK excluding London average salary £40,000 £40,000 £37,500
% change year-on-year
- +6.66%
Incident Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4069 4126 3826
As % of all permanent IT jobs located in Berkshire 80.91% 75.58% 73.27%
Number of salaries quoted 2963 2942 2954
Average salary £55,000 £50,000 £46,500
Average salary % change year-on-year
+10.00% +7.52%
90% offered a salary of more than £35,000 £32,500 £32,500
10% offered a salary of more than £75,000 £70,000 £70,000
UK excluding London average salary £44,485 £42,500 £40,000
% change year-on-year
+4.66% +6.25%

Incident Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Berkshire

Incident Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Berkshire region.

Incident Management Salary Trend in Berkshire

Incident Management
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Incident Management across the Berkshire region over the 3 months to 22 May 2015.

Incident Management Salary Histogram in Berkshire

Incident Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Berkshire region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +36 58 £50,000 +66.66% 4
Slough - 27 £27,500 - 2
Bracknell 0 12 £32,500 -35.00%
Maidenhead +3 8 £36,500 -2.66% 1
Newbury +5 3 £22,500 -59.09%
Wokingham - 1 £29,000 -
Incident Management
South East

Incident Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 22 May 2015, IT jobs across the Berkshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 164 (59.85%) ITIL
2 96 (35.04%) Service Management
3 91 (33.21%) Telecoms
4 86 (31.39%) Windows
5 77 (28.10%) SLA
6 76 (27.74%) Security Cleared
7 75 (27.37%) Problem Management
8 59 (21.53%) Root Cause Analysis
9 58 (21.17%) Microsoft
9 58 (21.17%) Finance
10 54 (19.71%) Service Delivery
10 54 (19.71%) SC Cleared
11 50 (18.25%) MS Office
12 42 (15.33%) SQL
13 38 (13.87%) Statistics
14 37 (13.50%) Analytical Skills
14 37 (13.50%) Active Directory
14 37 (13.50%) Change Management
15 36 (13.14%) MS Excel
15 36 (13.14%) Degree
16 35 (12.77%) Linux
16 35 (12.77%) Firewall
17 34 (12.41%) Management Information System
17 34 (12.41%) Retail
17 34 (12.41%) Windows 7
18 33 (12.04%) VMware
19 31 (11.31%) VMware Infrastructure
20 29 (10.58%) Windows Server 2008
21 28 (10.22%) Fujitsu
21 28 (10.22%) Mentoring

Incident Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 22 May 2015, IT jobs across the Berkshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 20 (7.30%) MS Exchange
2 19 (6.93%) IIS
3 14 (5.11%) SharePoint
4 12 (4.38%) Apache
5 8 (2.92%) Exchange Server 2010
6 7 (2.55%) Exchange Server 2003
6 7 (2.55%) Live Communications Server
7 6 (2.19%) Lync
7 6 (2.19%) SharePoint 2010
8 5 (1.82%) Exchange Server 2013
8 5 (1.82%) SharePoint Server
9 4 (1.46%) Blackberry Enterprise Server
10 3 (1.09%) WebLogic
10 3 (1.09%) IBM Notes
11 2 (0.73%) Oracle Workflow
11 2 (0.73%) JBoss
12 1 (0.36%) nginx
12 1 (0.36%) OpenStack
12 1 (0.36%) Oracle Application Server
12 1 (0.36%) Tomcat
Applications
1 50 (18.25%) MS Office
2 36 (13.14%) MS Excel
3 5 (1.82%) MS PowerPoint
4 3 (1.09%) MS Project
Business Applications
1 7 (2.55%) Agresso
2 5 (1.82%) Oracle Applications
3 3 (1.09%) Remedy ITSM
3 3 (1.09%) Remedy AR System
4 2 (0.73%) assyst
5 1 (0.36%) SAP SRM
5 1 (0.36%) SAP Oil and Gas
5 1 (0.36%) SAP SM
5 1 (0.36%) SAP FI
5 1 (0.36%) SAP FI/CO
5 1 (0.36%) SAP CO
Cloud Services
1 15 (5.47%) Amazon AWS
2 12 (4.38%) Amazon ELB
2 12 (4.38%) Virtual Private Cloud
2 12 (4.38%) Amazon SQS
2 12 (4.38%) Amazon EC2
2 12 (4.38%) Amazon S3
3 6 (2.19%) Office 365
4 5 (1.82%) SaaS
5 2 (0.73%) Microsoft Azure
Communications & Networking
1 35 (12.77%) Firewall
2 26 (9.49%) DNS
3 20 (7.30%) DHCP
4 19 (6.93%) Internet
5 16 (5.84%) Network Security
6 15 (5.47%) SAN
7 13 (4.74%) SSL
7 13 (4.74%) LAN
8 12 (4.38%) OpenVPN
9 11 (4.01%) WAN
9 11 (4.01%) MPLS
10 10 (3.65%) Wireless
11 9 (3.28%) DSL
12 8 (2.92%) TCP/IP
12 8 (2.92%) VPN
13 7 (2.55%) DWDM
14 6 (2.19%) Wi-Fi
15 5 (1.82%) VLAN
15 5 (1.82%) BIG-IP
16 4 (1.46%) OSPF
Database & Business Intelligence
1 22 (8.03%) SQL Server
2 14 (5.11%) MySQL
3 12 (4.38%) Amazon RDS
3 12 (4.38%) Redis
4 11 (4.01%) EDRMS
4 11 (4.01%) IDOL
5 4 (1.46%) MS Access
5 4 (1.46%) Oracle Database
6 3 (1.09%) Data Mining
7 2 (0.73%) Oracle Reports
7 2 (0.73%) SQL Server Reporting Services
7 2 (0.73%) SQL Server Integration Services
7 2 (0.73%) SQL Server Analysis Services
8 1 (0.36%) SQL Server 2012
8 1 (0.36%) Oracle Database 11g
8 1 (0.36%) SQL Server 2008
8 1 (0.36%) SQL Server 2005
8 1 (0.36%) SAP BI
8 1 (0.36%) SAP BW
General
1 91 (33.21%) Telecoms
2 58 (21.17%) Finance
3 34 (12.41%) Retail
4 16 (5.84%) Billing
5 15 (5.47%) Front Office
6 10 (3.65%) Banking
7 3 (1.09%) Retail Banking
7 3 (1.09%) Marketing
7 3 (1.09%) Back Office
7 3 (1.09%) Advertising
8 1 (0.36%) Manufacturing
8 1 (0.36%) Electronics
8 1 (0.36%) Military
Job Titles
1 50 (18.25%) Analyst
2 46 (16.79%) Support Engineer
3 41 (14.96%) Incident Manager
4 36 (13.14%) Problem Manager
5 23 (8.39%) Service Manager
6 22 (8.03%) Delivery Manager
7 21 (7.66%) Support Analyst
8 17 (6.20%) Services Delivery Manager
9 16 (5.84%) Service Analyst
9 16 (5.84%) Linux Support Engineer
9 16 (5.84%) Linux Engineer
9 16 (5.84%) Linux Support
10 14 (5.11%) Service Desk Analyst
11 13 (4.74%) 1st Line Support
12 12 (4.38%) Senior Manager
12 12 (4.38%) 3rd Line Support
12 12 (4.38%) Escalation Manager
13 11 (4.01%) 3rd Line Support Engineer
13 11 (4.01%) Technical Manager
14 10 (3.65%) Security Manager
Libraries, Frameworks & Software Standards
1 18 (6.57%) Web Services
2 4 (1.46%) .NET
3 3 (1.09%) .NET Framework
4 2 (0.73%) Middleware
4 2 (0.73%) XML
5 1 (0.36%) MCollective
5 1 (0.36%) Oracle Fusion
5 1 (0.36%) J2EE
5 1 (0.36%) JTAPI
Miscellaneous
1 38 (13.87%) Statistics
2 37 (13.50%) Analytical Skills
3 34 (12.41%) Management Information System
4 14 (5.11%) Computer Science
5 10 (3.65%) Blackberry
6 9 (3.28%) Fat Client
6 9 (3.28%) Thin Client
7 8 (2.92%) User Experience
8 7 (2.55%) Mobile App
8 7 (2.55%) PMI
9 6 (2.19%) iPhone
9 6 (2.19%) Video Conferencing
9 6 (2.19%) iPad
10 3 (1.09%) Enterprise Software
10 3 (1.09%) Mobile Banking
10 3 (1.09%) Smartphone
10 3 (1.09%) Online Banking
10 3 (1.09%) Client/Server
10 3 (1.09%) Clustering
11 1 (0.36%) Mobile Computing
Operating Systems
1 86 (31.39%) Windows
2 35 (12.77%) Linux
3 34 (12.41%) Windows 7
4 29 (10.58%) Windows Server 2008
5 28 (10.22%) Windows Server 2003
6 19 (6.93%) Red Hat Enterprise Linux
7 12 (4.38%) Amazon Linux
7 12 (4.38%) Apple iOS
8 11 (4.01%) Windows XP
9 8 (2.92%) Windows Server 2012
10 6 (2.19%) Mac OS X
10 6 (2.19%) UNIX
10 6 (2.19%) Android
11 5 (1.82%) Windows 8
11 5 (1.82%) Solaris
Processes & Methodologies
1 164 (59.85%) ITIL
2 96 (35.04%) Service Management
3 75 (27.37%) Problem Management
4 59 (21.53%) Root Cause Analysis
5 54 (19.71%) Service Delivery
6 37 (13.50%) Change Management
7 28 (10.22%) Mentoring
8 25 (9.12%) ITSM
9 22 (8.03%) Project Management
10 21 (7.66%) Stakeholder Management
11 20 (7.30%) Time Management
12 18 (6.57%) SIEM
13 17 (6.20%) Continuous Improvement
13 17 (6.20%) Line Management
14 16 (5.84%) Coaching
15 15 (5.47%) ITIL V2
15 15 (5.47%) Information Security
16 10 (3.65%) Agile Software Development
16 10 (3.65%) Programme Management
16 10 (3.65%) CRM
Programming Languages
1 42 (15.33%) SQL
2 19 (6.93%) PowerShell
3 8 (2.92%) Perl
4 6 (2.19%) Python
5 5 (1.82%) Ruby
5 5 (1.82%) PHP
6 4 (1.46%) Bash Shell
7 2 (0.73%) Shell Script
7 2 (0.73%) C
8 1 (0.36%) C++
8 1 (0.36%) Java
8 1 (0.36%) VB.NET
Qualifications
1 76 (27.74%) Security Cleared
2 54 (19.71%) SC Cleared
3 36 (13.14%) Degree
4 26 (9.49%) DV Cleared
5 23 (8.39%) ITIL Certification
6 13 (4.74%) Cisco Certification
7 12 (4.38%) Microsoft Certification
8 11 (4.01%) MCSE
9 10 (3.65%) MCP
10 9 (3.28%) ITIL Foundation Certificate
11 8 (2.92%) CISSP
12 7 (2.55%) PMP
12 7 (2.55%) PMI Certification
13 6 (2.19%) PRINCE2 Certification
13 6 (2.19%) CCNA
14 5 (1.82%) CCNP
15 4 (1.46%) CCA
15 4 (1.46%) Citrix Certification
16 3 (1.09%) AAT
16 3 (1.09%) CCIE
Quality Assurance & Compliance
1 77 (28.10%) SLA
2 10 (3.65%) ISO/IEC 27001
3 9 (3.28%) PCI DSS
4 5 (1.82%) HIPAA
4 5 (1.82%) Sarbanes-Oxley
5 3 (1.09%) QA
6 2 (0.73%) COBIT
7 1 (0.36%) COSO
7 1 (0.36%) ISO 9001
System Software
1 37 (13.50%) Active Directory
2 31 (11.31%) VMware Infrastructure
3 11 (4.01%) ISA Server
4 9 (3.28%) Terminal Services
5 6 (2.19%) XenApp
6 5 (1.82%) vSphere
6 5 (1.82%) Hyper-V
7 4 (1.46%) Microsoft App-V
7 4 (1.46%) XenServer
7 4 (1.46%) XenDesktop
8 2 (0.73%) Xen
9 1 (0.36%) qmail
9 1 (0.36%) Squid
9 1 (0.36%) VMware ESX
Systems Management
1 22 (8.03%) SCOM
2 19 (6.93%) NetBackup
3 13 (4.74%) logstash
3 13 (4.74%) Nagios
4 12 (4.38%) Opscode Chef
5 9 (3.28%) SCCM
6 6 (2.19%) DameWare
6 6 (2.19%) McAfee ePO
7 5 (1.82%) Veritas Storage Foundation
8 4 (1.46%) Unicenter
8 4 (1.46%) Netcool
8 4 (1.46%) OpenView Configuration Management
8 4 (1.46%) EdgeSight
9 3 (1.09%) PureDisk
10 1 (0.36%) ZABBIX
10 1 (0.36%) Cacti
10 1 (0.36%) Ganglia
10 1 (0.36%) Puppet
10 1 (0.36%) Cisco CUCM
10 1 (0.36%) Red Hat Satellite
Vendors
1 58 (21.17%) Microsoft
2 33 (12.04%) VMware
3 28 (10.22%) Fujitsu
4 25 (9.12%) Citrix
5 19 (6.93%) Veritas
6 17 (6.20%) Cisco
7 16 (5.84%) Oracle
8 15 (5.47%) Meridio
8 15 (5.47%) Remedy
9 13 (4.74%) Juniper
10 11 (4.01%) Huawei
11 10 (3.65%) ServiceNow
12 9 (3.28%) McAfee
12 9 (3.28%) Dell
13 8 (2.92%) EMC
13 8 (2.92%) HP
13 8 (2.92%) Apple
14 7 (2.55%) F5
15 6 (2.19%) CheckPoint
15 6 (2.19%) Dell KACE
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