The table below looks at the statistics for Incident Management skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Incident Management over the 3 months to 20 August 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
20 Aug 2014
Same period 2013 Same period 2012
Incident Management
Rank 110 160 127
Rank change year-on-year
+50 -33
Permanent jobs citing Incident Management 121 54 99
As % of all permanent IT jobs located in Berkshire 2.09% 0.95% 1.71%
As % of the Processes & Methodologies category 2.80% 1.29% 2.28%
Number of salaries quoted 33 30 56
Average salary £52,500 £38,625 £41,250
Average salary % change year-on-year
+35.92% -6.36%
90% offered a salary of more than £21,200 £30,000 £28,000
10% offered a salary of more than £84,500 £70,000 £63,000
UK excluding London average salary £40,000 £37,500 £35,500
% change year-on-year
+6.66% +5.63%
Incident Management
South East

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the Berkshire region.

Processes & Methodologies Category
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category
4318 4187 4348
As % of all permanent IT jobs located in Berkshire 74.76% 74.04% 75.04%
Number of salaries quoted 2896 3174 3619
Average salary £50,000 £47,500 £46,000
Average salary % change year-on-year
+5.26% +3.26%
90% offered a salary of more than £30,000 £32,500 £30,000
10% offered a salary of more than £75,000 £65,000 £70,000
UK excluding London average salary £42,500 £41,000 £40,000
% change year-on-year
+3.65% +2.50%

Incident Management
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Incident Management across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Incident Management Jobs Demand Trend in Berkshire

Incident Management
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management across the Berkshire region.

Incident Management Salary Trend in Berkshire

Incident Management
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Incident Management across the Berkshire region over the 3 months to 20 August 2014.

Incident Management Salary Histogram in Berkshire

Incident Management
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Incident Management within the Berkshire region over the 3 months to 20 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bracknell +48 71 £19,000 -62.00% 1
Reading +3 19 £60,000 +33.33% 2
Slough +13 8 £70,000 +191.66%
Maidenhead -15 2 £82,500 +17.85% 2
Incident Management
South East

Incident Management
Top 30 Related IT Skills in Berkshire

For the 6 months to 20 August 2014, IT jobs across the Berkshire region citing Incident Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management.

1 90 (52.63%) Security Cleared
2 86 (50.29%) ITIL
3 85 (49.71%) Windows
4 64 (37.43%) Microsoft
5 63 (36.84%) SC Cleared
5 63 (36.84%) Fujitsu
6 59 (34.50%) Telecoms
7 51 (29.82%) Finance
8 50 (29.24%) SLA
9 49 (28.65%) Problem Management
9 49 (28.65%) DV Cleared
9 49 (28.65%) Retail
10 47 (27.49%) SQL
11 46 (26.90%) Active Directory
12 45 (26.32%) DNS
12 45 (26.32%) Windows Server 2003
13 43 (25.15%) Citrix
14 41 (23.98%) Statistics
14 41 (23.98%) Time Management
15 40 (23.39%) PowerShell
16 39 (22.81%) VMware
17 37 (21.64%) DHCP
17 37 (21.64%) MS Excel
18 36 (21.05%) Veritas
19 35 (20.47%) NetBackup
19 35 (20.47%) Meridio
20 34 (19.88%) IIS
20 34 (19.88%) Root Cause Analysis
21 30 (17.54%) Apache
22 29 (16.96%) VMware Infrastructure

Incident Management
Top Related IT Skills in Berkshire by Category

For the 6 months to 20 August 2014, IT jobs across the Berkshire region citing Incident Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Incident Management. Up to 20 skills are shown per category.

Application Platforms
1 34 (19.88%) IIS
2 30 (17.54%) Apache
3 27 (15.79%) SharePoint
3 27 (15.79%) MS Exchange
3 27 (15.79%) SharePoint 2010
4 26 (15.20%) Live Communications Server
4 26 (15.20%) Exchange Server 2003
5 18 (10.53%) Exchange Server 2010
5 18 (10.53%) Blackberry Enterprise Server
6 6 (3.51%) Tomcat
7 4 (2.34%) SAS
8 3 (1.75%) Oracle HTTP Server
8 3 (1.75%) IBM HTTP Server
8 3 (1.75%) WebSphere
Applications
1 37 (21.64%) MS Excel
2 19 (11.11%) MS Office
Business Applications
1 5 (2.92%) SAP FI
1 5 (2.92%) SAP FI/CO
1 5 (2.92%) SAP CO
2 3 (1.75%) Oracle Applications
3 2 (1.17%) Remedy ITSM
3 2 (1.17%) Agresso
Cloud Services
1 5 (2.92%) Microsoft Azure
2 3 (1.75%) Amazon AWS
2 3 (1.75%) SaaS
Communications & Networking
1 45 (26.32%) DNS
2 37 (21.64%) DHCP
3 15 (8.77%) Firewall
4 13 (7.60%) Internet
4 13 (7.60%) TCP/IP
5 10 (5.85%) SAN
6 8 (4.68%) WAN
6 8 (4.68%) LAN
7 7 (4.09%) Network Security
8 5 (2.92%) HTTP
9 4 (2.34%) VoIP
10 3 (1.75%) MPLS
10 3 (1.75%) BIG-IP
11 2 (1.17%) Intrusion Detection
11 2 (1.17%) Cisco ASA
11 2 (1.17%) SNMP
11 2 (1.17%) SMTP
12 1 (0.58%) LDAP
12 1 (0.58%) Broadband
12 1 (0.58%) Wi-Fi
Database & Business Intelligence
1 27 (15.79%) EDRMS
1 27 (15.79%) IDOL
2 15 (8.77%) SQL Server
3 8 (4.68%) MS Access
4 3 (1.75%) DB2
5 2 (1.17%) Oracle Reports
5 2 (1.17%) RDBMS
5 2 (1.17%) MySQL
5 2 (1.17%) SQL Server 2005
5 2 (1.17%) Oracle Database 11g
5 2 (1.17%) SQL Server 2008
5 2 (1.17%) SQL Server 2012
5 2 (1.17%) Oracle Database
5 2 (1.17%) Relational Database
General
1 59 (34.50%) Telecoms
2 51 (29.82%) Finance
3 49 (28.65%) Retail
4 5 (2.92%) Front Office
5 1 (0.58%) Billing
Job Titles
1 36 (21.05%) Support Engineer
2 26 (15.20%) Escalation Manager
3 21 (12.28%) Operations Manager
4 18 (10.53%) 2nd Line Support
4 18 (10.53%) Messaging Engineer
4 18 (10.53%) Messaging Support Engineer
5 17 (9.94%) 2nd Line Support Engineer
5 17 (9.94%) 3rd Line Support Engineer
5 17 (9.94%) 3rd Line Support
6 15 (8.77%) Incident Manager
7 12 (7.02%) Analyst
8 11 (6.43%) Service Analyst
9 8 (4.68%) Service Desk Analyst
9 8 (4.68%) Problem Manager
10 7 (4.09%) Network Manager
10 7 (4.09%) Service Manager
10 7 (4.09%) Network Operations Manager
11 5 (2.92%) Applications Manager
11 5 (2.92%) SAP Manager
12 4 (2.34%) Delivery Manager
Libraries, Frameworks & Software Standards
1 4 (2.34%) CSS
2 3 (1.75%) Web Services
2 3 (1.75%) .NET
2 3 (1.75%) J2EE
2 3 (1.75%) WebSphere MQ
3 2 (1.17%) XML
Miscellaneous
1 41 (23.98%) Statistics
2 19 (11.11%) Clustering
3 18 (10.53%) Blackberry
3 18 (10.53%) Enterprise Software
4 11 (6.43%) Management Information System
5 9 (5.26%) Fat Client
5 9 (5.26%) Thin Client
6 2 (1.17%) Video Conferencing
6 2 (1.17%) Open Source
7 1 (0.58%) Physics
7 1 (0.58%) Computer Science
7 1 (0.58%) Replication
7 1 (0.58%) Smartphone
7 1 (0.58%) CCTV
Operating Systems
1 85 (49.71%) Windows
2 45 (26.32%) Windows Server 2003
3 27 (15.79%) Windows XP
4 21 (12.28%) Windows 7
5 20 (11.70%) Windows Server 2008
6 10 (5.85%) Linux
7 8 (4.68%) UNIX
8 5 (2.92%) Red Hat Enterprise Linux
9 2 (1.17%) Mac OS X
9 2 (1.17%) Windows Server 2012
10 1 (0.58%) Solaris
Processes & Methodologies
1 86 (50.29%) ITIL
2 49 (28.65%) Problem Management
3 41 (23.98%) Time Management
4 34 (19.88%) Root Cause Analysis
5 27 (15.79%) Stakeholder Management
6 23 (13.45%) Service Management
7 19 (11.11%) High Availability
8 17 (9.94%) Change Management
9 15 (8.77%) Service Delivery
10 14 (8.19%) ITSM
10 14 (8.19%) Stakeholder Engagement
11 9 (5.26%) ITIL V2
12 6 (3.51%) Capacity Management
12 6 (3.51%) Project Management
12 6 (3.51%) Release Management
13 4 (2.34%) Information Security
13 4 (2.34%) Data Modelling
13 4 (2.34%) Waterfall
14 3 (1.75%) Network Monitoring
14 3 (1.75%) ERP
Programming Languages
1 47 (27.49%) SQL
2 40 (23.39%) PowerShell
3 3 (1.75%) Bash Shell
3 3 (1.75%) sed
3 3 (1.75%) VB
3 3 (1.75%) Java
3 3 (1.75%) Perl
3 3 (1.75%) Shell Script
3 3 (1.75%) AWK
3 3 (1.75%) Ruby
3 3 (1.75%) Korn
4 2 (1.17%) T-SQL
5 1 (0.58%) ABAP
Qualifications
1 90 (52.63%) Security Cleared
2 63 (36.84%) SC Cleared
3 49 (28.65%) DV Cleared
4 9 (5.26%) ITIL Certification
4 9 (5.26%) Cisco Certification
5 8 (4.68%) CCNP
6 7 (4.09%) CCIE
7 6 (3.51%) Microsoft Certification
8 5 (2.92%) CCA
8 5 (2.92%) Degree
9 3 (1.75%) MCSE
9 3 (1.75%) MCSA
9 3 (1.75%) CCNA
10 2 (1.17%) CCIP
11 1 (0.58%) CCDA
11 1 (0.58%) CCDP
11 1 (0.58%) CCSP
11 1 (0.58%) CISSP
11 1 (0.58%) ITIL Foundation Certificate
11 1 (0.58%) MCP
Quality Assurance & Compliance
1 50 (29.24%) SLA
2 2 (1.17%) ISO/IEC 27001
3 1 (0.58%) PCI DSS
System Software
1 46 (26.90%) Active Directory
2 29 (16.96%) VMware Infrastructure
3 27 (15.79%) ISA Server
4 8 (4.68%) VMware ESX
5 5 (2.92%) vSphere
6 3 (1.75%) Tivoli Directory Server
7 1 (0.58%) NLBS
Systems Management
1 35 (20.47%) NetBackup
2 8 (4.68%) Unicenter
2 8 (4.68%) Netcool
2 8 (4.68%) OpenView Configuration Management
2 8 (4.68%) Veritas Storage Foundation
3 5 (2.92%) WSUS
4 3 (1.75%) SCCM
4 3 (1.75%) SCOM
4 3 (1.75%) Tivoli
5 1 (0.58%) Norton AntiVirus
5 1 (0.58%) HP Quality Center
5 1 (0.58%) Symantec Endpoint Protection
5 1 (0.58%) Backup Exec
Vendors
1 64 (37.43%) Microsoft
2 63 (36.84%) Fujitsu
3 43 (25.15%) Citrix
4 39 (22.81%) VMware
5 36 (21.05%) Veritas
6 35 (20.47%) Meridio
7 16 (9.36%) Oracle
8 10 (5.85%) HP
9 9 (5.26%) Cisco
10 8 (4.68%) EMC
10 8 (4.68%) CheckPoint
11 5 (2.92%) SAP
11 5 (2.92%) Juniper
12 4 (2.34%) Symantec
12 4 (2.34%) Remedy
12 4 (2.34%) McAfee
12 4 (2.34%) F5
13 3 (1.75%) Ab Initio
13 3 (1.75%) IBM
14 2 (1.17%) BMC
Reading, Berkshire
Talent International
Salary: £25000.00 - £30000.00 per annum + Benefits
Posted: 2 days ago
Reading, Berkshire
I.T. Skillfinder
Salary: £30000 - £35000 per annum + Bonus, Pension, Subsidised Gym etc
Posted: 2 days ago
Maidenhead, Berkshire
EarthStream Global
Salary: From £80,000 to £85,000 per annum
Posted: 6 days ago
Bracknell
Capita - ITMS
Salary: Car Allowance+Bonus+Further Benefits
Posted: 8 days ago
Maidenhead, Berkshire
SDL Plc
Salary: Competitive
Posted: 22 days ago