The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 26 March 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
26 Mar 2015
Same period 2014 Same period 2013
Desktop Support
Rank 186 185 177
Rank change year-on-year
-1 -8
Permanent jobs requiring a Desktop Support 33 42 46
As % of all permanent IT jobs located in Berkshire 0.60% 0.74% 0.89%
As % of the Job Titles category 0.65% 0.79% 0.95%
Number of salaries quoted 30 34 34
Average salary £29,000 £23,500 £29,000
Average salary % change year-on-year
+23.40% -18.96%
90% offered a salary of more than £23,000 £22,000 £21,150
10% offered a salary of more than £33,500 £35,700 £30,000
UK excluding London average salary £25,000 £25,000 £24,500
% change year-on-year
- +2.04%
Desktop Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5106 5296 4831
As % of all permanent IT jobs located in Berkshire 93.41% 93.60% 93.95%
Number of salaries quoted 3804 3908 3874
Average salary £49,500 £45,000 £45,000
Average salary % change year-on-year
+10.00% -
90% offered a salary of more than £27,500 £27,500 £27,500
10% offered a salary of more than £70,000 £60,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Berkshire

Desktop Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Berkshire region.

Desktop Support Salary Trend in Berkshire

Desktop Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Berkshire region over the 3 months to 26 March 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Slough +11 14 £28,250 +20.21%
Reading -13 13 £30,000 +33.33%
Newbury +13 1 £29,000 +26.08%
Windsor - 1 - -
Desktop Support
South East

Desktop Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 26 March 2015, IT jobs across the Berkshire region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 56 (78.87%) Windows
2 48 (67.61%) Active Directory
3 40 (56.34%) Windows 7
4 36 (50.70%) Finance
5 30 (42.25%) Citrix
6 28 (39.44%) Cisco
7 27 (38.03%) Microsoft
7 27 (38.03%) Avaya
8 26 (36.62%) ITIL
9 23 (32.39%) MS Excel
10 21 (29.58%) MS Office
11 17 (23.94%) Microsoft Certification
11 17 (23.94%) ServiceNow
12 15 (21.13%) MCSE
12 15 (21.13%) Dell
12 15 (21.13%) Mac OS X
12 15 (21.13%) Windows Server 2008
13 14 (19.72%) McAfee
14 13 (18.31%) SCCM
15 12 (16.90%) MS Exchange
15 12 (16.90%) VPN
16 11 (15.49%) Blackberry
17 9 (12.68%) Thin Client
17 9 (12.68%) Windows Server 2003
17 9 (12.68%) Fat Client
18 8 (11.27%) SLA
18 8 (11.27%) Incident Management
19 7 (9.86%) Windows XP
19 7 (9.86%) Asset Management
19 7 (9.86%) Degree

Desktop Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 26 March 2015, IT jobs across the Berkshire region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 12 (16.90%) MS Exchange
2 6 (8.45%) Exchange Server 2003
2 6 (8.45%) Lync
3 5 (7.04%) Blackberry Enterprise Server
4 3 (4.23%) Exchange Server 2010
5 1 (1.41%) Exchange Server 2013
Applications
1 23 (32.39%) MS Excel
2 21 (29.58%) MS Office
Cloud Services
1 6 (8.45%) Office 365
Communications & Networking
1 12 (16.90%) VPN
2 6 (8.45%) PBX
2 6 (8.45%) Internet
2 6 (8.45%) Wi-Fi
3 4 (5.63%) DHCP
3 4 (5.63%) DNS
4 2 (2.82%) Wireless
5 1 (1.41%) IP Telephony
5 1 (1.41%) 3G
5 1 (1.41%) TCP/IP
5 1 (1.41%) LAN
General
1 36 (50.70%) Finance
2 6 (8.45%) Telecoms
3 1 (1.41%) Electronics
3 1 (1.41%) Advertising
3 1 (1.41%) Military
3 1 (1.41%) Banking
3 1 (1.41%) Investment Banking
Libraries, Frameworks & Software Standards
1 1 (1.41%) Flash
Miscellaneous
1 11 (15.49%) Blackberry
2 9 (12.68%) Thin Client
2 9 (12.68%) Fat Client
3 7 (9.86%) Video Conferencing
4 6 (8.45%) iPhone
4 6 (8.45%) iPad
5 5 (7.04%) PDA
6 1 (1.41%) Management Information System
6 1 (1.41%) Analytical Skills
Operating Systems
1 56 (78.87%) Windows
2 40 (56.34%) Windows 7
3 15 (21.13%) Mac OS X
3 15 (21.13%) Windows Server 2008
4 9 (12.68%) Windows Server 2003
5 7 (9.86%) Windows XP
6 6 (8.45%) Apple iOS
7 5 (7.04%) Windows 8
8 3 (4.23%) Android
9 1 (1.41%) Linux
9 1 (1.41%) Windows Server 2012
Processes & Methodologies
1 26 (36.62%) ITIL
2 8 (11.27%) Incident Management
3 7 (9.86%) Asset Management
4 6 (8.45%) Line Management
5 5 (7.04%) Service Delivery
6 4 (5.63%) BCP
6 4 (5.63%) Service Management
6 4 (5.63%) ITIL V2
6 4 (5.63%) DevOps
7 3 (4.23%) Problem Management
8 1 (1.41%) Time Management
8 1 (1.41%) Mobile Device Management
Programming Languages
1 1 (1.41%) Java
Qualifications
1 17 (23.94%) Microsoft Certification
2 15 (21.13%) MCSE
3 7 (9.86%) Degree
4 6 (8.45%) ITIL Foundation Certificate
5 4 (5.63%) MCP
5 4 (5.63%) CCNA
5 4 (5.63%) Cisco Certification
6 2 (2.82%) MCTS
6 2 (2.82%) MCITP
7 1 (1.41%) SC Cleared
7 1 (1.41%) Security Cleared
7 1 (1.41%) A+ Certification
Quality Assurance & Compliance
1 8 (11.27%) SLA
System Software
1 48 (67.61%) Active Directory
Systems Management
1 13 (18.31%) SCCM
2 6 (8.45%) McAfee ePO
2 6 (8.45%) DameWare
Vendors
1 30 (42.25%) Citrix
2 28 (39.44%) Cisco
3 27 (38.03%) Microsoft
3 27 (38.03%) Avaya
4 17 (23.94%) ServiceNow
5 15 (21.13%) Dell
6 14 (19.72%) McAfee
7 6 (8.45%) Juniper
7 6 (8.45%) Apple
7 6 (8.45%) Bomgar
7 6 (8.45%) Dell KACE
8 1 (1.41%) Altiris
8 1 (1.41%) HP