Berkshire Desktop Support Jobs

This section looks at the demand for the Desktop Support role in IT jobs within the Berkshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

Desktop Support
Location Aberdeen Abingdon Amersham Andover Avon Banbury Banstead Barking Barnsley Basingstoke Bedford Bedfordshire Belfast Berkshire Birmingham Bishop's Stortford Blackburn Blaenau Gwent Bournemouth Bracknell Bradford Brighton Bristol Bromley Buckinghamshire Burnley Cambridge Cambridgeshire Canary Wharf Cannock Cardiff Cheltenham Cheshire Chesterfield City of London Clapham County Antrim County Londonderry Coventry Crawley Crewe Croydon Daresbury Daventry Derbyshire Devon Docklands, London Dorset Ealing East Grinstead East Midlands East of England East Sussex Edgware Egham England Epsom Essex Exeter Farnborough Feltham Gatwick Glasgow Gloucester Gloucestershire Greenford Guildford Hailsham Halifax Hammersmith Hampshire Hayes Hemel Hempstead Hendon Herefordshire Hertford Hertfordshire High Wycombe Highlands Hinckley Hounslow Huddersfield Inverness Ipswich Kent Knottingley Lancashire Leamington Spa Leatherhead Leeds Leicestershire Lincoln Lincolnshire Liverpool London Luton Maidenhead Maidstone Malvern Manchester Mansfield Merseyside Middlesbrough Middlesex Midlands Milton Keynes Nantwich Newbury Newport North West North Yorkshire Northampton Northamptonshire Northern Ireland Northwich Nottingham Nottinghamshire Oxford Oxfordshire Perth and Kinross Peterborough Portsmouth Reading Retford Rotherham Rugby Runcorn Salford Scotland Sheffield Shropshire Sidcup Slough Somerset South East South Wales South West South Yorkshire Southampton St Helens Staffordshire Staines Stansted Stockport Street Suffolk Sunbury-on-Thames Surbiton Surrey Sussex Swansea Swindon Telford Thame Thames Valley Thurrock Tonbridge Tredegar Trowbridge Tunbridge Wells UK Uxbridge Wakefield Wales Waltham Cross Warrington Warwick Warwickshire Welwyn Garden City West Midlands West Sussex West Wales West Yorkshire Weybridge Whitstable Widnes Wigan Wiltshire Wimbledon Winchester Windsor Woking Wokingham Worcestershire Worthing York Yorkshire	3 months to 25 Jul 2008	Same period last year
Rank	157	224
Rank change on same period last year	+67
Matching permanent IT job ads	109	75
As % of all UK permanent IT job ads sampled	0.058 %	0.031 %
As % of the category below	1.146 %	0.579 %
Salaries quoted	97	65
Average minimum salary	£25,859	£26,456
Average salary	£27,007	£27,257
% change on same period last year	-0.91 %
Average maximum salary	£28,155	£28,059
UK excluding London average salary	£24,729	£24,053
% change on same period last year	+2.81 %
Job Titles Berkshire
Matching permanent IT job ads	9512	12963
As % of all UK permanent IT job ads sampled	5.021 %	5.308 %
Salaries quoted	7960	10474
Average minimum salary	£38,021	£39,648
Average salary	£41,558	£43,058
% change on same period last year	-3.48 %
Average maximum salary	£45,096	£46,467
UK excluding London average salary	£38,197	£39,483
% change on same period last year	-3.25 %
Desktop Support South East

Desktop Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Desktop Support across the Berkshire region as a proportion of the total demand within the Job Titles category.

Desktop Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Berkshire region.

Desktop Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Desktop Support across the Berkshire region over the 3 months to 25 July 2008.

Desktop Support
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Berkshire region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Permanent IT Job Ads	Average Salary Last 3 Months	Average Salary % Change on Same Period Last Year
Reading	+24	32	£29,362	-2.59 %
Windsor	+8	12	£26,370	-6.92 %
Slough	-8	10	£26,000	+6.48 %
Newbury	-1	8	£22,714	-6.00 %
Maidenhead	+10	5	£26,500	+7.19 %
Bracknell	+26	2	£22,000	-31.95 %
Wokingham	-1	2	-	-

Desktop Support South East

Desktop Support
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the Berkshire region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 104 (61.90 %) Windows 2 75 (44.64 %) Microsoft 3 70 (41.67 %) MS Office 4 66 (39.29 %) Active Directory 5 49 (29.17 %) Windows XP 6 48 (28.57 %) MS Exchange 7 43 (25.60 %) Windows 2000 8 39 (23.21 %) MS Excel 9 37 (22.02 %) TCP/IP 10 33 (19.64 %) Microsoft Certification 11 25 (14.88 %) ITIL 12 24 (14.29 %) MCSE 13 23 (13.69 %) Windows NT 13 23 (13.69 %) Finance 14 22 (13.10 %) Exchange Server 2003

15 20 (11.90 %) Blackberry 16 16 (9.524 %) DNS 16 16 (9.524 %) Exchange Server 2000 17 15 (8.929 %) Lotus Notes 17 15 (8.929 %) Lotus 18 13 (7.738 %) Citrix 18 13 (7.738 %) SLA 18 13 (7.738 %) LAN 19 12 (7.143 %) MCP 19 12 (7.143 %) Windows Server 2003 20 11 (6.548 %) HP 20 11 (6.548 %) Legal 21 10 (5.952 %) CheckPoint 21 10 (5.952 %) VPN 22 9 (5.357 %) SQL

Desktop Support
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the Berkshire region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms 1 48 (28.57 %) MS Exchange 2 22 (13.10 %) Exchange Server 2003 3 16 (9.524 %) Exchange Server 2000 4 15 (8.929 %) Lotus Notes 5 5 (2.976 %) Exchange Server 5.5 6 4 (2.381 %) Exchange Server 2007 7 3 (1.786 %) GroupWise 7 3 (1.786 %) Blackberry Enterprise Server 8 2 (1.190 %) Lotus Domino	Applications 1 70 (41.67 %) MS Office 2 39 (23.21 %) MS Excel 3 3 (1.786 %) DeltaView
Business Applications 1 1 (0.595 %) SoftGrid	Communications & Networking 1 37 (22.02 %) TCP/IP 2 16 (9.524 %) DNS 3 13 (7.738 %) LAN 4 10 (5.952 %) VPN 5 8 (4.762 %) Internet 6 6 (3.571 %) WAN 6 6 (3.571 %) DEFINITY 7 5 (2.976 %) DHCP 8 3 (1.786 %) Ethernet 8 3 (1.786 %) HTTP 9 2 (1.190 %) Firewall 9 2 (1.190 %) Wireless 9 2 (1.190 %) SSL 9 2 (1.190 %) Broadband 10 1 (0.595 %) SAN 10 1 (0.595 %) Nortel Meridian 10 1 (0.595 %) Cisco PIX 10 1 (0.595 %) Network Security 10 1 (0.595 %) IPX 10 1 (0.595 %) IPX/SPX
Database & Business Intelligence 1 6 (3.571 %) SQL Server	General 1 23 (13.69 %) Finance 2 11 (6.548 %) Legal 3 5 (2.976 %) Back Office 3 5 (2.976 %) Law 4 4 (2.381 %) Front Office 4 4 (2.381 %) Banking 5 3 (1.786 %) Pharmaceutical 6 2 (1.190 %) Retail 7 1 (0.595 %) Investment Banking 7 1 (0.595 %) Pensions 7 1 (0.595 %) Auditing 7 1 (0.595 %) Telecoms 7 1 (0.595 %) Education
Miscellaneous 1 20 (11.90 %) Blackberry 2 8 (4.762 %) PDA 3 4 (2.381 %) Statistics 4 2 (1.190 %) Thin Client 4 2 (1.190 %) Fat Client 5 1 (0.595 %) Mainframe 5 1 (0.595 %) Computer Science 5 1 (0.595 %) French Language	Operating Systems 1 104 (61.90 %) Windows 2 49 (29.17 %) Windows XP 3 43 (25.60 %) Windows 2000 4 23 (13.69 %) Windows NT 5 12 (7.143 %) Windows Server 2003 6 2 (1.190 %) NetWare 7 1 (0.595 %) Linux
Processes & Methodologies 1 25 (14.88 %) ITIL 2 9 (5.357 %) Security Cleared 3 7 (4.167 %) CRM 4 3 (1.786 %) Asset Management 4 3 (1.786 %) Document Management 4 3 (1.786 %) Investment Management 5 2 (1.190 %) Release Management 5 2 (1.190 %) PRINCE 6 1 (0.595 %) Project Management 6 1 (0.595 %) Service Management 6 1 (0.595 %) Service Delivery 6 1 (0.595 %) E-business 6 1 (0.595 %) PRINCE2	Programming Languages 1 9 (5.357 %) SQL 2 1 (0.595 %) VBScript
Qualifications 1 33 (19.64 %) Microsoft Certification 2 24 (14.29 %) MCSE 3 12 (7.143 %) MCP 4 5 (2.976 %) MCDST 4 5 (2.976 %) Degree 5 4 (2.381 %) CCNA 5 4 (2.381 %) Cisco Certification 6 2 (1.190 %) MCSA 6 2 (1.190 %) A+ Certification 6 2 (1.190 %) MOS 7 1 (0.595 %) ITIL Certification 7 1 (0.595 %) Network+ Certification	Quality Assurance & Compliance 1 13 (7.738 %) SLA 2 1 (0.595 %) BS15000
System Software 1 66 (39.29 %) Active Directory 2 3 (1.786 %) MetaFrame 3 2 (1.190 %) Terminal Services 4 1 (0.595 %) VMware Infrastructure	Systems Management 1 8 (4.762 %) MIMEsweeper 2 2 (1.190 %) ZENworks 2 2 (1.190 %) Systems Management Server (SMS) 3 1 (0.595 %) ARCserve 3 1 (0.595 %) Unicenter 3 1 (0.595 %) Tivoli
Vendors 1 75 (44.64 %) Microsoft 2 15 (8.929 %) Lotus 3 13 (7.738 %) Citrix 4 11 (6.548 %) HP 5 10 (5.952 %) CheckPoint 6 8 (4.762 %) Sophos 6 8 (4.762 %) Dell 7 7 (4.167 %) Avaya 7 7 (4.167 %) Lucent 7 7 (4.167 %) Altiris 8 6 (3.571 %) Compaq 8 6 (3.571 %) Cisco 9 5 (2.976 %) Interwoven 9 5 (2.976 %) LANDesk 10 4 (2.381 %) Intel 10 4 (2.381 %) Novell 11 3 (1.786 %) Oracle 11 3 (1.786 %) JD Edwards 11 3 (1.786 %) IBM 12 1 (0.595 %) Nortel