The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Desktop Support
Rank 191 221 210
Rank change year-on-year
+30 -11
Permanent jobs requiring a Desktop Support 34 7 19
As % of all permanent IT jobs located in Berkshire 0.57% 0.12% 0.34%
As % of the Job Titles category 0.63% 0.13% 0.37%
Number of salaries quoted 26 7 17
Average salary £27,000 £27,500 £30,000
Average salary % change year-on-year
-1.81% -8.33%
90% offered a salary of more than £24,000 £25,000 £21,900
10% offered a salary of more than £32,500 £31,200 £37,500
UK excluding London average salary £25,000 £25,000 £26,000
% change year-on-year
- -3.84%
Desktop Support
South East

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Berkshire region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Berkshire
Permanent IT job ads with a match in the
Job Titles category
5436 5232 5184
As % of all permanent IT jobs located in Berkshire 91.82% 93.18% 94.00%
Number of salaries quoted 3740 4034 4328
Average salary £45,000 £44,000 £42,500
Average salary % change year-on-year
+2.27% +3.52%
90% offered a salary of more than £26,000 £26,500 £26,000
10% offered a salary of more than £67,500 £61,500 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Desktop Support
Jobs Demand Trend in Berkshire

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the Berkshire region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in Berkshire

Desktop Support
Salary Trend in Berkshire

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the Berkshire region.

Desktop Support Salary Trend in Berkshire

Desktop Support
Salary Histogram in Berkshire

This chart provides a salary histogram for IT jobs citing Desktop Support across the Berkshire region over the 3 months to 19 September 2014.

Desktop Support Salary Histogram in Berkshire

Desktop Support
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the Berkshire region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Reading +7 15 £31,000 +7.82% 1
Newbury - 11 £25,625 -
Maidenhead -8 4 £25,000 -9.09%
Slough - 2 £29,000 -
Desktop Support
South East

Desktop Support
Top 30 Related IT Skills in Berkshire

For the 6 months to 19 September 2014, IT jobs across the Berkshire region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 69 (86.25%) Windows
2 48 (60.00%) Active Directory
3 36 (45.00%) Microsoft
4 33 (41.25%) Windows 7
5 27 (33.75%) ITIL
6 24 (30.00%) MS Excel
7 22 (27.50%) Windows XP
8 21 (26.25%) VMware
9 20 (25.00%) MS Office
10 16 (20.00%) SQL
11 13 (16.25%) MS Exchange
11 13 (16.25%) Windows 8
12 12 (15.00%) Finance
13 11 (13.75%) Office 365
14 10 (12.50%) Microsoft Certification
15 9 (11.25%) Avaya
15 9 (11.25%) Cisco
15 9 (11.25%) SCCM
16 8 (10.00%) Exchange Server 2007
16 8 (10.00%) VMware ESXi
16 8 (10.00%) Lync
16 8 (10.00%) Exchange Server 2010
16 8 (10.00%) vSphere
16 8 (10.00%) Citrix
17 7 (8.75%) VPN
18 6 (7.50%) Lotus
18 6 (7.50%) Salesforce.com
18 6 (7.50%) SAP
18 6 (7.50%) IBM Notes
18 6 (7.50%) Windows Server 2008

Desktop Support
Top Related IT Skills in Berkshire by Category

For the 6 months to 19 September 2014, IT jobs across the Berkshire region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 13 (16.25%) MS Exchange
2 8 (10.00%) Exchange Server 2007
2 8 (10.00%) Lync
2 8 (10.00%) Exchange Server 2010
3 6 (7.50%) IBM Notes
4 3 (3.75%) Exchange Server 2003
5 2 (2.50%) IIS
6 1 (1.25%) Blackberry Enterprise Server
Applications
1 24 (30.00%) MS Excel
2 20 (25.00%) MS Office
Cloud Services
1 11 (13.75%) Office 365
Communications & Networking
1 7 (8.75%) VPN
2 4 (5.00%) TCP/IP
2 4 (5.00%) Cisco IOS
2 4 (5.00%) NAS
3 2 (2.50%) FTP
3 2 (2.50%) LAN
3 2 (2.50%) PBX
4 1 (1.25%) VoIP
4 1 (1.25%) WAN
4 1 (1.25%) Wi-Fi
Database & Business Intelligence
1 3 (3.75%) SQL Server
General
1 12 (15.00%) Finance
2 5 (6.25%) Financial Institution
3 1 (1.25%) Automotive
3 1 (1.25%) Banking
3 1 (1.25%) Investment Banking
Miscellaneous
1 5 (6.25%) Blackberry
2 4 (5.00%) PDA
2 4 (5.00%) Fat Client
2 4 (5.00%) Thin Client
3 1 (1.25%) iPhone
3 1 (1.25%) Analytical Skills
Operating Systems
1 69 (86.25%) Windows
2 33 (41.25%) Windows 7
3 22 (27.50%) Windows XP
4 13 (16.25%) Windows 8
5 6 (7.50%) Windows Server 2008
5 6 (7.50%) Windows Mobile
6 5 (6.25%) Windows Server 2003
6 5 (6.25%) Windows Server 2012
7 4 (5.00%) Android
Processes & Methodologies
1 27 (33.75%) ITIL
2 5 (6.25%) Service Management
3 4 (5.00%) Web Development
4 2 (2.50%) Performance Management
4 2 (2.50%) Line Management
4 2 (2.50%) Service Delivery
4 2 (2.50%) BCP
5 1 (1.25%) Incident Management
5 1 (1.25%) Software Distribution
Programming Languages
1 16 (20.00%) SQL
2 2 (2.50%) T-SQL
Qualifications
1 10 (12.50%) Microsoft Certification
2 5 (6.25%) Degree
3 4 (5.00%) SC Cleared
3 4 (5.00%) Security Cleared
3 4 (5.00%) A+ Certification
3 4 (5.00%) MCSE
4 3 (3.75%) MCSA
4 3 (3.75%) MCDST
5 2 (2.50%) MCITP
6 1 (1.25%) ITIL Certification
Quality Assurance & Compliance
1 2 (2.50%) SLA
System Software
1 48 (60.00%) Active Directory
2 8 (10.00%) vSphere
2 8 (10.00%) VMware ESXi
3 2 (2.50%) Microsoft App-V
Systems Management
1 9 (11.25%) SCCM
Vendors
1 36 (45.00%) Microsoft
2 21 (26.25%) VMware
3 9 (11.25%) Cisco
3 9 (11.25%) Avaya
4 8 (10.00%) Citrix
5 6 (7.50%) Lotus
5 6 (7.50%) Salesforce.com
5 6 (7.50%) SAP
6 5 (6.25%) HP
6 5 (6.25%) Dell
7 2 (2.50%) McAfee
7 2 (2.50%) AppSense
7 2 (2.50%) Lumension
8 1 (1.25%) ServiceNow