The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 28 April 2016 with a comparison to the same period in the previous 2 years.

3 months to
28 Apr 2016
Same period 2015 Same period 2014
Desktop Support
Rank 284 330 327
Rank change year-on-year
+46 -3
Permanent jobs requiring a Desktop Support 166 146 158
As % of all permanent IT jobs located in the South East 0.86% 0.68% 0.67%
As % of the Job Titles category 0.89% 0.70% 0.70%
Number of salaries quoted 142 134 132
Average salary £26,583 £26,500 £24,750
Average salary % change year-on-year
+0.31% +7.07%
90% offered a salary of more than £19,500 £22,500 £19,000
10% offered a salary of more than £40,000 £31,000 £32,750
UK excluding London average salary £26,000 £25,000 £25,000
% change year-on-year
+4.00% -
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18752 20804 22607
As % of all permanent IT jobs located in the South East 96.77% 96.97% 96.41%
Number of salaries quoted 15967 16668 18038
Average salary £42,500 £42,500 £42,500
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Desktop Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the South East

Desktop Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the South East region.

Desktop Support Salary Trend in the South East

Desktop Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Desktop Support across the South East region over the 3 months to 28 April 2016.

Desktop Support Salary Histogram in the South East

Desktop Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the South East region over the 3 months to 28 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +3 48 £27,500 +15.78% 1
Berkshire +21 47 £29,000 +7.40% 2
West Sussex +2 23 £40,000 +66.66% 2
Hampshire +17 22 £26,500 +6.00% 2
Oxfordshire +2 9 £25,000 -37.50% 2
Kent -15 9 £28,750 -4.16%
East Sussex +21 4 £18,500 -26.00%
Buckinghamshire +15 4 £22,000 -26.66% 1
Middlesex - 1 £23,000 -
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the South East

For the 6 months to 28 April 2016, IT jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 245 (86.27%) Windows
2 195 (68.66%) Microsoft
3 149 (52.46%) Active Directory
4 131 (46.13%) Windows 7
5 110 (38.73%) MS Office
6 99 (34.86%) MS Excel
7 90 (31.69%) Windows Server
8 88 (30.99%) ITIL
9 80 (28.17%) Windows 8
10 77 (27.11%) Office 365
11 68 (23.94%) Citrix
11 68 (23.94%) Windows Server 2008
12 64 (22.54%) Microsoft Certification
12 64 (22.54%) MS Exchange
13 62 (21.83%) SLA
13 62 (21.83%) Android
14 55 (19.37%) Windows Server 2012
15 50 (17.61%) Windows XP
16 48 (16.90%) Apple iOS
17 43 (15.14%) Driving Licence
18 42 (14.79%) VMware
19 40 (14.08%) TCP/IP
19 40 (14.08%) Mac OS X
20 39 (13.73%) Blackberry
21 36 (12.68%) Firewall
21 36 (12.68%) Hyper-V
22 34 (11.97%) DNS
23 32 (11.27%) SCCM
23 32 (11.27%) Apple
24 31 (10.92%) DHCP

Desktop Support
Top Related IT Skills in the South East by Category

For the 6 months to 28 April 2016, IT jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 64 (22.54%) MS Exchange
2 25 (8.80%) Exchange Server 2010
3 24 (8.45%) Skype for Business
4 23 (8.10%) SharePoint
5 14 (4.93%) Exchange Server 2007
6 13 (4.58%) Exchange Server 2013
6 13 (4.58%) IIS
7 8 (2.82%) Blackberry Enterprise Server
8 4 (1.41%) Exchange Server 2003
9 2 (0.70%) CMS
9 2 (0.70%) IBM Notes
Applications
1 110 (38.73%) MS Office
2 99 (34.86%) MS Excel
3 10 (3.52%) MS PowerPoint
4 4 (1.41%) Adobe Creative Suite
5 1 (0.35%) Acrobat
Business Applications
1 2 (0.70%) SAP Oil and Gas
2 1 (0.35%) Dynamics CRM
2 1 (0.35%) Dynamics NAV
Cloud Services
1 77 (27.11%) Office 365
2 3 (1.06%) SaaS
Communications & Networking
1 40 (14.08%) TCP/IP
2 36 (12.68%) Firewall
3 34 (11.97%) DNS
4 31 (10.92%) DHCP
5 25 (8.80%) VPN
6 20 (7.04%) Skype
7 18 (6.34%) VoIP
7 18 (6.34%) WAN
8 16 (5.63%) LAN
9 9 (3.17%) SAN
10 8 (2.82%) Internet
11 6 (2.11%) Wi-Fi
12 5 (1.76%) VLAN
13 4 (1.41%) Intranet
13 4 (1.41%) Remote Desktop
13 4 (1.41%) Wireless
14 2 (0.70%) Cisco ASA
14 2 (0.70%) Cisco IOS
14 2 (0.70%) WebEx
15 1 (0.35%) IP Telephony
Database & Business Intelligence
1 7 (2.46%) SQL Server
2 4 (1.41%) SQL Server 2005
2 4 (1.41%) SQL Server 2008
3 1 (0.35%) MS Access
3 1 (0.35%) SQL Server 2012
3 1 (0.35%) SQL Server Reporting Services
Development Applications
1 1 (0.35%) Selenium
General
1 23 (8.10%) Finance
2 9 (3.17%) Local Government
3 8 (2.82%) Telecoms
4 7 (2.46%) Advertising
5 4 (1.41%) Legal
5 4 (1.41%) Manufacturing
5 4 (1.41%) Marketing
6 3 (1.06%) Aerospace
6 3 (1.06%) Retail
7 2 (0.70%) Electronics
7 2 (0.70%) Games
7 2 (0.70%) Law
8 1 (0.35%) Automotive
8 1 (0.35%) Back Office
8 1 (0.35%) Banking
8 1 (0.35%) Japanese Language
Libraries, Frameworks & Software Standards
1 5 (1.76%) XMPP
2 2 (0.70%) COM
3 1 (0.35%) ODBC
3 1 (0.35%) Software Packaging
Miscellaneous
1 43 (15.14%) Driving Licence
2 39 (13.73%) Blackberry
3 16 (5.63%) iPhone
4 14 (4.93%) Analytical Skills
5 12 (4.23%) Clustering
5 12 (4.23%) Video Conferencing
6 9 (3.17%) Data Centre
6 9 (3.17%) iPad
7 7 (2.46%) Client/Server
8 6 (2.11%) Handset
8 6 (2.11%) Management Information System
9 4 (1.41%) Replication
10 2 (0.70%) NHS
11 1 (0.35%) AS400
11 1 (0.35%) Biometrics
11 1 (0.35%) Chip and PIN
11 1 (0.35%) EPoS
11 1 (0.35%) Fat Client
11 1 (0.35%) Thin Client
11 1 (0.35%) VLE
Operating Systems
1 245 (86.27%) Windows
2 131 (46.13%) Windows 7
3 90 (31.69%) Windows Server
4 80 (28.17%) Windows 8
5 68 (23.94%) Windows Server 2008
6 62 (21.83%) Android
7 55 (19.37%) Windows Server 2012
8 50 (17.61%) Windows XP
9 48 (16.90%) Apple iOS
10 40 (14.08%) Mac OS X
11 30 (10.56%) Windows Server 2003
12 24 (8.45%) Windows 10
13 11 (3.87%) Linux
14 10 (3.52%) Mac OS
15 3 (1.06%) Mac OS X Server
15 3 (1.06%) Windows Vista
16 2 (0.70%) Red Hat Enterprise Linux
17 1 (0.35%) CentOS
17 1 (0.35%) Debian
17 1 (0.35%) Windows Phone
Processes & Methodologies
1 88 (30.99%) ITIL
2 26 (9.15%) Service Management
3 23 (8.10%) Service Delivery
4 20 (7.04%) Mentoring
5 13 (4.58%) ITSM
5 13 (4.58%) Line Management
5 13 (4.58%) Patch Management
6 12 (4.23%) Continuous Improvement
7 11 (3.87%) Asset Management
7 11 (3.87%) Server Patching
8 10 (3.52%) Incident Management
9 7 (2.46%) Mobile Device Management
9 7 (2.46%) Operations Management
10 6 (2.11%) People Management
10 6 (2.11%) Process Improvement
11 5 (1.76%) Change Control
11 5 (1.76%) Coaching
11 5 (1.76%) Kalman Filter
11 5 (1.76%) Transition Management
11 5 (1.76%) Web Filtering
Programming Languages
1 12 (4.23%) PowerShell
1 12 (4.23%) VBScript
2 2 (0.70%) SQL
3 1 (0.35%) C
3 1 (0.35%) VBA
Qualifications
1 64 (22.54%) Microsoft Certification
2 27 (9.51%) MCDST
3 26 (9.15%) MCSE
4 20 (7.04%) MCP
5 14 (4.93%) Degree
6 12 (4.23%) Security Cleared
7 11 (3.87%) SC Cleared
8 10 (3.52%) ITIL Foundation Certificate
8 10 (3.52%) MCSA
9 7 (2.46%) CCNA
9 7 (2.46%) Cisco Certification
9 7 (2.46%) ITIL Certification
10 2 (0.70%) HND
11 1 (0.35%) A+ Certification
11 1 (0.35%) CCDA
11 1 (0.35%) Dell Certification
11 1 (0.35%) HNC
11 1 (0.35%) MCITP
11 1 (0.35%) MCTS
11 1 (0.35%) MOS
Quality Assurance & Compliance
1 62 (21.83%) SLA
2 9 (3.17%) ISO/IEC 20000
3 2 (0.70%) ISO/IEC 27001
System Software
1 149 (52.46%) Active Directory
2 36 (12.68%) Hyper-V
3 25 (8.80%) VMware Infrastructure
4 21 (7.39%) XenApp
5 6 (2.11%) VMware ESX
6 5 (1.76%) Citrix Presentation Server
6 5 (1.76%) XenDesktop
7 4 (1.41%) vSphere
8 2 (0.70%) VMware ESXi
9 1 (0.35%) Terminal Server
9 1 (0.35%) Terminal Services
9 1 (0.35%) VMware Server
Systems Management
1 32 (11.27%) SCCM
2 16 (5.63%) WSUS
3 7 (2.46%) Backup Exec
4 5 (1.76%) Systems Management Server (SMS)
5 3 (1.06%) Norton AntiVirus
5 3 (1.06%) Opsview
6 2 (0.70%) Business Desktop Deployment
6 2 (0.70%) DameWare
6 2 (0.70%) McAfee ePO
Vendors
1 195 (68.66%) Microsoft
2 68 (23.94%) Citrix
3 42 (14.79%) VMware
4 32 (11.27%) Apple
5 21 (7.39%) Polycom
6 19 (6.69%) Dell
7 18 (6.34%) Cisco
8 17 (5.99%) HP
9 12 (4.23%) Symantec
10 7 (2.46%) Juniper
10 7 (2.46%) Mitel
11 6 (2.11%) Avaya
11 6 (2.11%) CheckPoint
12 5 (1.76%) Adobe
13 4 (1.41%) Bomgar
13 4 (1.41%) Kaspersky
13 4 (1.41%) LANDesk
13 4 (1.41%) Remedy
13 4 (1.41%) Sophos
14 3 (1.06%) ServiceNow
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