The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 17 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
17 Sep 2014
Same period 2013 Same period 2012
Desktop Support
Rank 313 344 364
Rank change year-on-year
+31 +20
Permanent jobs requiring a Desktop Support 125 91 79
As % of all permanent IT jobs located in the South East 0.58% 0.43% 0.35%
As % of the Job Titles category 0.61% 0.45% 0.36%
Number of salaries quoted 107 81 77
Average salary £24,500 £26,000 £26,000
Average salary % change year-on-year
-5.76% -
90% offered a salary of more than £20,000 £20,800 £21,750
10% offered a salary of more than £32,500 £37,500 £35,000
UK excluding London average salary £25,000 £25,000 £26,000
% change year-on-year
- -3.84%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20534 20105 21775
As % of all permanent IT jobs located in the South East 94.58% 95.05% 95.40%
Number of salaries quoted 16099 16613 18648
Average salary £41,500 £40,250 £40,000
Average salary % change year-on-year
+3.10% +0.62%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £58,700 £60,000
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the South East

Desktop Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the South East region.

Desktop Support Salary Trend in the South East

Desktop Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Desktop Support across the South East region over the 3 months to 17 September 2014.

Desktop Support Salary Histogram in the South East

Desktop Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the South East region over the 3 months to 17 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +39 37 £27,000 -1.81% 1
Surrey -12 29 £25,000 -3.84% 3
Hampshire +5 27 £23,000 -38.66% 1
Buckinghamshire +9 10 £20,750 -33.06%
Oxfordshire +3 8 £22,500 -10.00% 1
West Sussex -6 7 £26,750 +21.59% 2
East Sussex -23 4 £24,000 -
Middlesex -2 3 £24,000 -32.39%
Kent -11 1 £65,000 +181.08% 2
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the South East

For the 6 months to 17 September 2014, IT jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 232 (84.67%) Windows
2 160 (58.39%) Active Directory
3 122 (44.53%) Windows 7
4 121 (44.16%) Microsoft
5 104 (37.96%) MS Office
6 97 (35.40%) Windows XP
7 90 (32.85%) ITIL
8 77 (28.10%) MS Excel
9 59 (21.53%) VMware
10 48 (17.52%) MS Exchange
11 46 (16.79%) SCCM
12 41 (14.96%) Finance
12 41 (14.96%) Windows 8
13 40 (14.60%) Citrix
14 38 (13.87%) Windows Server 2008
15 37 (13.50%) TCP/IP
16 36 (13.14%) SQL
17 32 (11.68%) Microsoft Certification
17 32 (11.68%) Windows Server 2003
18 28 (10.22%) Exchange Server 2010
19 27 (9.85%) SLA
20 26 (9.49%) HP
20 26 (9.49%) Service Management
20 26 (9.49%) Windows Server 2012
21 23 (8.39%) VPN
21 23 (8.39%) Cisco
21 23 (8.39%) VMware Infrastructure
22 20 (7.30%) Firewall
23 19 (6.93%) DHCP
23 19 (6.93%) Blackberry

Desktop Support
Top Related IT Skills in the South East by Category

For the 6 months to 17 September 2014, IT jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 48 (17.52%) MS Exchange
2 28 (10.22%) Exchange Server 2010
3 18 (6.57%) Exchange Server 2007
4 13 (4.74%) Exchange Server 2013
5 11 (4.01%) Blackberry Enterprise Server
6 8 (2.92%) IBM Notes
6 8 (2.92%) Lync
7 7 (2.55%) Exchange Server 2003
8 4 (1.46%) SharePoint
9 3 (1.09%) IIS
10 2 (0.73%) Lotus Domino
10 2 (0.73%) Apache
10 2 (0.73%) Tomcat
Applications
1 104 (37.96%) MS Office
2 77 (28.10%) MS Excel
3 5 (1.82%) MS PowerPoint
4 1 (0.36%) MS Visio
Business Applications
1 1 (0.36%) SAP Oil and Gas
1 1 (0.36%) Remedy ITSM
Cloud Services
1 15 (5.47%) Office 365
Communications & Networking
1 37 (13.50%) TCP/IP
2 23 (8.39%) VPN
3 20 (7.30%) Firewall
4 19 (6.93%) DHCP
5 18 (6.57%) DNS
6 17 (6.20%) LAN
7 16 (5.84%) VoIP
7 16 (5.84%) WAN
8 12 (4.38%) FTP
8 12 (4.38%) Wi-Fi
9 10 (3.65%) DMZ
10 9 (3.28%) SAN
11 6 (2.19%) NAS
12 4 (1.46%) Cisco IOS
12 4 (1.46%) Internet
13 3 (1.09%) 3G
13 3 (1.09%) PBX
13 3 (1.09%) Wireless
14 2 (0.73%) IP Telephony
14 2 (0.73%) iSCSI
Database & Business Intelligence
1 16 (5.84%) SQL Server
2 2 (0.73%) MySQL
General
1 41 (14.96%) Finance
2 13 (4.74%) Back Office
3 11 (4.01%) Financial Institution
4 8 (2.92%) Retail
5 4 (1.46%) Law
5 4 (1.46%) Legal
6 3 (1.09%) Electronics
6 3 (1.09%) Telecoms
7 2 (0.73%) Marketing
7 2 (0.73%) Military
8 1 (0.36%) Banking
8 1 (0.36%) Automotive
8 1 (0.36%) Investment Banking
8 1 (0.36%) Front Office
8 1 (0.36%) Manufacturing
8 1 (0.36%) Publishing
Libraries, Frameworks & Software Standards
1 2 (0.73%) Hibernate
2 1 (0.36%) Application Packaging
Miscellaneous
1 19 (6.93%) Blackberry
2 9 (3.28%) iSeries
3 7 (2.55%) Analytical Skills
4 6 (2.19%) AS400
4 6 (2.19%) Client/Server
4 6 (2.19%) EPoS
4 6 (2.19%) PDA
5 5 (1.82%) Fat Client
5 5 (1.82%) Thin Client
6 4 (1.46%) iPhone
6 4 (1.46%) Kindle
7 2 (0.73%) Management Information System
7 2 (0.73%) Video Conferencing
7 2 (0.73%) Life Science
8 1 (0.36%) CMDB
8 1 (0.36%) Computer Science
8 1 (0.36%) Smartcard
8 1 (0.36%) Device Driver
8 1 (0.36%) PKI
8 1 (0.36%) DTV
Operating Systems
1 232 (84.67%) Windows
2 122 (44.53%) Windows 7
3 97 (35.40%) Windows XP
4 41 (14.96%) Windows 8
5 38 (13.87%) Windows Server 2008
6 32 (11.68%) Windows Server 2003
7 26 (9.49%) Windows Server 2012
8 12 (4.38%) Windows Mobile
9 11 (4.01%) Windows Vista
10 9 (3.28%) Windows 2000
11 5 (1.82%) Android
11 5 (1.82%) Mac OS X
12 4 (1.46%) Linux
13 2 (0.73%) Windows 2000 Server
13 2 (0.73%) Mac OS
13 2 (0.73%) Apple iOS
14 1 (0.36%) Windows Phone
Processes & Methodologies
1 90 (32.85%) ITIL
2 26 (9.49%) Service Management
3 14 (5.11%) ITSM
4 13 (4.74%) Software Deployment
5 7 (2.55%) Incident Management
6 5 (1.82%) Performance Management
6 5 (1.82%) Asset Management
7 4 (1.46%) Document Management
7 4 (1.46%) Service Delivery
7 4 (1.46%) Disaster Recovery
7 4 (1.46%) E-Commerce
7 4 (1.46%) Web Development
7 4 (1.46%) Change Control
7 4 (1.46%) Time Management
8 3 (1.09%) Line Management
9 2 (0.73%) Software Distribution
9 2 (0.73%) Mobile Device Management
9 2 (0.73%) CRM
9 2 (0.73%) BCP
9 2 (0.73%) Load Balancing
Programming Languages
1 36 (13.14%) SQL
2 2 (0.73%) T-SQL
2 2 (0.73%) VBScript
2 2 (0.73%) Java
2 2 (0.73%) PHP
3 1 (0.36%) VB
Qualifications
1 32 (11.68%) Microsoft Certification
2 16 (5.84%) Degree
3 13 (4.74%) Security Cleared
3 13 (4.74%) MCSE
4 12 (4.38%) MCDST
5 11 (4.01%) MCP
6 9 (3.28%) A+ Certification
6 9 (3.28%) SC Cleared
7 8 (2.92%) MCITP
8 7 (2.55%) MCSA
9 6 (2.19%) ITIL Certification
10 1 (0.36%) VMware Certified Professional (VCP)
10 1 (0.36%) Cisco Certification
10 1 (0.36%) HNC
10 1 (0.36%) HND
10 1 (0.36%) BC Cleared
Quality Assurance & Compliance
1 27 (9.85%) SLA
2 4 (1.46%) ISO 9001
System Software
1 160 (58.39%) Active Directory
2 23 (8.39%) VMware Infrastructure
3 13 (4.74%) vSphere
4 11 (4.01%) XenApp
5 9 (3.28%) XenDesktop
5 9 (3.28%) VMware ESXi
6 5 (1.82%) Hyper-V
7 3 (1.09%) Microsoft Virtual Server
8 2 (0.73%) Microsoft App-V
Systems Management
1 46 (16.79%) SCCM
2 11 (4.01%) Norton AntiVirus
3 10 (3.65%) Systems Management Server (SMS)
4 7 (2.55%) Backup Exec
5 5 (1.82%) ServiceCenter
6 2 (0.73%) NetBackup
6 2 (0.73%) SCOM
Vendors
1 121 (44.16%) Microsoft
2 59 (21.53%) VMware
3 40 (14.60%) Citrix
4 26 (9.49%) HP
5 23 (8.39%) Cisco
6 17 (6.20%) SAP
7 16 (5.84%) Dell
7 16 (5.84%) Avaya
8 15 (5.47%) Symantec
9 9 (3.28%) Apple
10 8 (2.92%) Lotus
11 6 (2.19%) IBM
11 6 (2.19%) Salesforce.com
12 5 (1.82%) Remedy
12 5 (1.82%) LANDesk
12 5 (1.82%) Oracle
12 5 (1.82%) Peregrine
12 5 (1.82%) JD Edwards
13 4 (1.46%) CommVault
13 4 (1.46%) ServiceNow
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