The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Desktop Support
Rank 318 328 345
Rank change year-on-year
+10 +17
Permanent jobs requiring a Desktop Support 120 100 101
As % of all permanent IT jobs located in the South East 0.56% 0.47% 0.44%
As % of the Job Titles category 0.58% 0.50% 0.46%
Number of salaries quoted 87 86 91
Average salary £25,500 £25,000 £26,000
Average salary % change year-on-year
+2.00% -3.84%
90% offered a salary of more than £20,000 £21,800 £22,000
10% offered a salary of more than £35,000 £35,000 £40,000
UK excluding London average salary £25,000 £25,500 £24,500
% change year-on-year
-1.96% +4.08%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20563 20090 21958
As % of all permanent IT jobs located in the South East 95.45% 94.87% 95.42%
Number of salaries quoted 16586 16149 19149
Average salary £41,000 £42,500 £40,000
Average salary % change year-on-year
-3.52% +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Desktop Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the South East

Desktop Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the South East region.

Desktop Support Salary Trend in the South East

Desktop Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Desktop Support across the South East region over the 3 months to 24 December 2014.

Desktop Support Salary Histogram in the South East

Desktop Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the South East region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire +16 38 £31,500 +31.25% 2
Hampshire -4 27 £24,000 -20.00% 6
Surrey -8 26 £23,500 -9.61% 1
West Sussex +10 11 £19,500 -29.09%
Oxfordshire +3 8 £22,500 -2.17%
Buckinghamshire -3 7 £24,000 -14.28%
Middlesex - 3 £26,000 -
East Sussex -11 1 - -
Kent -13 1 £27,500 +15.78%
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the South East

For the 6 months to 24 December 2014, IT jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 196 (82.35%) Windows
2 158 (66.39%) Active Directory
3 116 (48.74%) Windows 7
4 98 (41.18%) Microsoft
5 87 (36.55%) MS Office
6 72 (30.25%) ITIL
7 63 (26.47%) Windows XP
8 60 (25.21%) Citrix
9 56 (23.53%) MS Excel
10 47 (19.75%) Finance
11 42 (17.65%) VMware
12 41 (17.23%) MS Exchange
13 39 (16.39%) Cisco
14 38 (15.97%) SCCM
15 31 (13.03%) Avaya
15 31 (13.03%) Windows Server 2008
16 29 (12.18%) SLA
16 29 (12.18%) Microsoft Certification
17 23 (9.66%) Windows 8
18 21 (8.82%) Asset Management
18 21 (8.82%) VMware Infrastructure
19 20 (8.40%) TCP/IP
19 20 (8.40%) Exchange Server 2010
20 19 (7.98%) Blackberry
21 18 (7.56%) Windows Server 2003
21 18 (7.56%) Software Deployment
22 17 (7.14%) MCSE
22 17 (7.14%) Service Management
23 16 (6.72%) SQL
23 16 (6.72%) Windows Mobile

Desktop Support
Top Related IT Skills in the South East by Category

For the 6 months to 24 December 2014, IT jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 41 (17.23%) MS Exchange
2 20 (8.40%) Exchange Server 2010
3 15 (6.30%) Blackberry Enterprise Server
4 10 (4.20%) Exchange Server 2003
4 10 (4.20%) Exchange Server 2007
4 10 (4.20%) SharePoint
5 7 (2.94%) Exchange Server 2013
6 3 (1.26%) IBM Notes
7 2 (0.84%) Lync
8 1 (0.42%) Apache
8 1 (0.42%) Tomcat
8 1 (0.42%) IIS
Applications
1 87 (36.55%) MS Office
2 56 (23.53%) MS Excel
3 8 (3.36%) MS PowerPoint
4 1 (0.42%) MS Visio
Business Applications
1 1 (0.42%) SAP Oil and Gas
1 1 (0.42%) Remedy ITSM
Cloud Services
1 12 (5.04%) Office 365
Communications & Networking
1 20 (8.40%) TCP/IP
2 13 (5.46%) VPN
3 12 (5.04%) LAN
4 11 (4.62%) DNS
4 11 (4.62%) DHCP
5 10 (4.20%) 3G
6 9 (3.78%) PBX
7 8 (3.36%) IP Telephony
8 7 (2.94%) Firewall
8 7 (2.94%) Wireless
9 6 (2.52%) WAN
9 6 (2.52%) SAN
10 5 (2.10%) VoIP
11 4 (1.68%) Internet
12 3 (1.26%) NAS
13 2 (0.84%) Structured Cabling
13 2 (0.84%) iSCSI
13 2 (0.84%) Ethernet
14 1 (0.42%) FTP
14 1 (0.42%) MPLS
Database & Business Intelligence
1 2 (0.84%) SQL Server
Development Applications
1 1 (0.42%) Oracle APEX
General
1 47 (19.75%) Finance
2 10 (4.20%) Electronics
3 9 (3.78%) Military
4 8 (3.36%) Financial Institution
5 7 (2.94%) Back Office
6 6 (2.52%) Telecoms
6 6 (2.52%) Law
6 6 (2.52%) Legal
7 4 (1.68%) Retail
8 3 (1.26%) Banking
9 2 (0.84%) Advertising
9 2 (0.84%) Investment Banking
10 1 (0.42%) Local Government
10 1 (0.42%) Marketing
10 1 (0.42%) Publishing
10 1 (0.42%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (0.42%) Flash
1 1 (0.42%) Hibernate
1 1 (0.42%) Application Packaging
Miscellaneous
1 19 (7.98%) Blackberry
2 14 (5.88%) iSeries
3 13 (5.46%) AS400
4 10 (4.20%) Thin Client
4 10 (4.20%) Management Information System
4 10 (4.20%) Fat Client
4 10 (4.20%) Video Conferencing
5 7 (2.94%) Smartphone
6 6 (2.52%) Analytical Skills
7 5 (2.10%) CMDB
8 4 (1.68%) PDA
8 4 (1.68%) EPoS
9 3 (1.26%) Client/Server
9 3 (1.26%) Enterprise Software
9 3 (1.26%) iPhone
10 2 (0.84%) CCTV
10 2 (0.84%) Life Science
11 1 (0.42%) DTV
11 1 (0.42%) GIS
11 1 (0.42%) Smartcard
Operating Systems
1 196 (82.35%) Windows
2 116 (48.74%) Windows 7
3 63 (26.47%) Windows XP
4 31 (13.03%) Windows Server 2008
5 23 (9.66%) Windows 8
6 18 (7.56%) Windows Server 2003
7 16 (6.72%) Windows Mobile
7 16 (6.72%) Windows Server 2012
8 9 (3.78%) Windows Vista
9 4 (1.68%) Android
9 4 (1.68%) Windows 2000
10 3 (1.26%) Mac OS X
11 2 (0.84%) Linux
11 2 (0.84%) Apple iOS
12 1 (0.42%) Mac OS
12 1 (0.42%) Windows Phone
Processes & Methodologies
1 72 (30.25%) ITIL
2 21 (8.82%) Asset Management
3 18 (7.56%) Software Deployment
4 17 (7.14%) Service Management
5 11 (4.62%) Incident Management
6 9 (3.78%) Service Delivery
7 6 (2.52%) BCP
7 6 (2.52%) Document Management
8 5 (2.10%) Data Protection
8 5 (2.10%) Coaching
8 5 (2.10%) CRM
8 5 (2.10%) Information Security
9 4 (1.68%) Time Management
10 3 (1.26%) ITIL V3
10 3 (1.26%) ITSM
10 3 (1.26%) B2B
11 2 (0.84%) Change Management
11 2 (0.84%) Disaster Recovery
11 2 (0.84%) Problem Management
11 2 (0.84%) Performance Management
Programming Languages
1 16 (6.72%) SQL
2 2 (0.84%) Java
3 1 (0.42%) T-SQL
Qualifications
1 29 (12.18%) Microsoft Certification
2 17 (7.14%) MCSE
3 15 (6.30%) Security Cleared
4 13 (5.46%) A+ Certification
5 12 (5.04%) SC Cleared
6 9 (3.78%) MCITP
7 5 (2.10%) Degree
7 5 (2.10%) MCP
8 4 (1.68%) MCDST
9 2 (0.84%) MCTS
9 2 (0.84%) ITIL Certification
9 2 (0.84%) MCSA
10 1 (0.42%) Citrix Certification
10 1 (0.42%) Cisco Certification
10 1 (0.42%) VMware Certified Professional (VCP)
10 1 (0.42%) CCENT
10 1 (0.42%) BC Cleared
10 1 (0.42%) CCAA
Quality Assurance & Compliance
1 29 (12.18%) SLA
System Software
1 158 (66.39%) Active Directory
2 21 (8.82%) VMware Infrastructure
3 7 (2.94%) XenApp
4 6 (2.52%) vSphere
5 5 (2.10%) Microsoft Virtual Server
6 3 (1.26%) VMware ESXi
6 3 (1.26%) XenDesktop
7 2 (0.84%) Hyper-V
8 1 (0.42%) Citrix Presentation Server
Systems Management
1 38 (15.97%) SCCM
2 15 (6.30%) Backup Exec
3 3 (1.26%) Systems Management Server (SMS)
4 2 (0.84%) NetBackup
4 2 (0.84%) SCOM
5 1 (0.42%) WSUS
Vendors
1 98 (41.18%) Microsoft
2 60 (25.21%) Citrix
3 42 (17.65%) VMware
4 39 (16.39%) Cisco
5 31 (13.03%) Avaya
6 15 (6.30%) HP
7 8 (3.36%) Oracle
7 8 (3.36%) SAP
8 6 (2.52%) Symantec
9 5 (2.10%) Dell
9 5 (2.10%) Apple
9 5 (2.10%) ServiceNow
10 4 (1.68%) LANDesk
10 4 (1.68%) Remedy
11 3 (1.26%) Salesforce.com
11 3 (1.26%) Lotus
12 2 (0.84%) Altiris
12 2 (0.84%) CA
12 2 (0.84%) Nokia
13 1 (0.42%) IBM
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Posted: Yesterday
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