The statistics below represent IT jobs advertised across the South East region that had Desktop Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 20 January 2017 with a comparison to same period over 2 years.

3 months to
20 Jan 2017
Same period 2016 Same period 2015
Desktop Support
England / South East
Rank 275 346 327
Rank change year-on-year
+71 -19
Permanent jobs requiring a Desktop Support 112 109 128
As % of all permanent IT jobs located in the South East 0.75% 0.56% 0.62%
As % of the Job Titles category 0.77% 0.58% 0.64%
Number of salaries quoted 103 103 98
Median salary £25,000 £26,500 £29,000
Median salary % change year-on-year
-5.66% -8.62%
90% offered a salary of more than £20,600 £18,500 £19,000
10% offered a salary of more than £31,500 £30,600 £39,000
UK excluding London median salary £25,000 £26,000 £25,000
% change year-on-year
-3.84% +4.00%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14540 18881 19977
As % of all permanent IT jobs located in the South East 96.78% 96.79% 97.18%
Number of salaries quoted 12067 16058 16220
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £25,000 £25,500 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

Desktop Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Desktop Support in the job title.

Desktop Support Jobs Demand Trend in the South East

Desktop Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the South East region.

Desktop Support Salary Trend in the South East

Desktop Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Desktop Support across the South East region over the 3 months to 20 January 2017.

Desktop Support Salary Histogram in the South East

Desktop Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Desktop Support within the South East region over the 3 months to 20 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +27 33 £21,000 -22.22% 3
Berkshire +56 18 £25,500 -12.06% 3
Kent +16 17 £25,000 +11.11%
Oxfordshire +36 14 £27,500 +3.77%
West Sussex +17 12 £24,000 -19.32%
Hampshire -4 9 £25,000 -5.66% 4
Buckinghamshire +19 6 £26,000 - 1
Sussex - 3 £25,000 -
Desktop Support
England

Desktop Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 20 January 2017, Desktop Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Desktop Support in the job title.

1 182 (77.12%) Windows
2 137 (58.05%) Microsoft
3 123 (52.12%) Active Directory
4 100 (42.37%) Windows 7
5 79 (33.47%) MS Excel
5 79 (33.47%) MS Office
6 78 (33.05%) Office 365
7 64 (27.12%) Windows 8
8 63 (26.69%) Windows Server 2008
9 58 (24.58%) Windows Server
10 53 (22.46%) Windows 10
11 52 (22.03%) Firewall
12 49 (20.76%) ITIL
12 49 (20.76%) Windows Server 2012
13 48 (20.34%) MS Exchange
14 46 (19.49%) Citrix
15 41 (17.37%) TCP/IP
16 39 (16.53%) Hyper-V
17 35 (14.83%) Microsoft Certification
18 32 (13.56%) MCP
19 30 (12.71%) Apple
20 27 (11.44%) SLA
20 27 (11.44%) Finance
21 26 (11.02%) Microsoft Azure
22 22 (9.32%) Security Cleared
23 21 (8.90%) VMware
24 20 (8.47%) Cisco
24 20 (8.47%) Linux
25 19 (8.05%) MCSE
26 18 (7.63%) SCCM

Desktop Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 48 (20.34%) MS Exchange
2 13 (5.51%) Exchange Server 2010
3 7 (2.97%) Exchange Server 2003
3 7 (2.97%) Skype for Business
4 6 (2.54%) IBM Domino
5 5 (2.12%) Exchange Server 2007
5 5 (2.12%) Exchange Server 2013
6 4 (1.69%) SharePoint
7 3 (1.27%) Apache
7 3 (1.27%) IIS
Applications
1 79 (33.47%) MS Excel
1 79 (33.47%) MS Office
2 4 (1.69%) MS PowerPoint
3 2 (0.85%) MS Visio
Business Applications
1 3 (1.27%) Remedy ITSM
2 1 (0.42%) Sage X3
2 1 (0.42%) SAP Oil and Gas
Cloud Services
1 78 (33.05%) Office 365
2 26 (11.02%) Microsoft Azure
3 9 (3.81%) Dropbox
4 1 (0.42%) Amazon AWS
Communications & Networking
1 52 (22.03%) Firewall
2 41 (17.37%) TCP/IP
3 17 (7.20%) VPN
4 15 (6.36%) LAN
4 15 (6.36%) WAN
5 14 (5.93%) VoIP
6 10 (4.24%) DNS
7 9 (3.81%) DHCP
8 6 (2.54%) IP Telephony
8 6 (2.54%) Wireless
9 5 (2.12%) NetScaler
10 3 (1.27%) PBX
10 3 (1.27%) Remote Desktop
10 3 (1.27%) Skype
10 3 (1.27%) SSH
10 3 (1.27%) Wi-Fi
11 2 (0.85%) 3G
11 2 (0.85%) GSM
11 2 (0.85%) Internet
11 2 (0.85%) WLAN
Database & Business Intelligence
1 9 (3.81%) SQL Server
1 9 (3.81%) SQL Server 2008
2 4 (1.69%) SQL Server 2005
3 3 (1.27%) FileMaker
3 3 (1.27%) MySQL
Development Applications
1 1 (0.42%) MSI
General
1 27 (11.44%) Finance
2 8 (3.39%) Retail
3 7 (2.97%) Manufacturing
4 6 (2.54%) Telecoms
5 3 (1.27%) Back Office
5 3 (1.27%) Online Betting
5 3 (1.27%) Publishing
6 2 (0.85%) Banking
6 2 (0.85%) Legal
6 2 (0.85%) Marketing
6 2 (0.85%) Pharmaceutical
7 1 (0.42%) Advertising
7 1 (0.42%) Aerospace
7 1 (0.42%) Electronics
7 1 (0.42%) Games
7 1 (0.42%) Investment Banking
Libraries, Frameworks & Software Standards
1 17 (7.20%) Software Packaging
2 6 (2.54%) Web Services
3 5 (2.12%) REST
3 5 (2.12%) SOAP
Miscellaneous
1 14 (5.93%) Driving Licence
2 12 (5.08%) Management Information System
3 11 (4.66%) Analytical Skills
4 9 (3.81%) Biotechnology
4 9 (3.81%) Fat Client
4 9 (3.81%) Thin Client
5 8 (3.39%) Computer Science
6 7 (2.97%) iPad
7 6 (2.54%) Client/Server
7 6 (2.54%) Mathematics
8 5 (2.12%) iPhone
9 4 (1.69%) Statistics
10 3 (1.27%) Data Centre
10 3 (1.27%) Replication
10 3 (1.27%) Smartphone
10 3 (1.27%) Video Conferencing
11 2 (0.85%) FMCG
12 1 (0.42%) Enterprise Software
12 1 (0.42%) Enterprise Storage
12 1 (0.42%) User Experience
Operating Systems
1 182 (77.12%) Windows
2 100 (42.37%) Windows 7
3 64 (27.12%) Windows 8
4 63 (26.69%) Windows Server 2008
5 58 (24.58%) Windows Server
6 53 (22.46%) Windows 10
7 49 (20.76%) Windows Server 2012
8 20 (8.47%) Linux
9 17 (7.20%) Windows XP
10 13 (5.51%) Apple iOS
10 13 (5.51%) Mac OS X
10 13 (5.51%) Windows Server 2003
11 10 (4.24%) Red Hat Enterprise Linux
12 6 (2.54%) Android
13 3 (1.27%) Windows Phone
13 3 (1.27%) Windows Vista
14 1 (0.42%) Windows 2000 Server
Processes & Methodologies
1 49 (20.76%) ITIL
2 15 (6.36%) Application Virtualisation
2 15 (6.36%) Compatibility Testing
2 15 (6.36%) Software Distribution
3 14 (5.93%) Root Cause Analysis
4 10 (4.24%) Service Management
5 9 (3.81%) Asset Management
5 9 (3.81%) Continuous Improvement
5 9 (3.81%) Disaster Recovery
5 9 (3.81%) Service Delivery
6 8 (3.39%) B2B
6 8 (3.39%) Time Management
7 7 (2.97%) ITSM
7 7 (2.97%) Line Management
8 6 (2.54%) Analytics
9 5 (2.12%) Incident Management
9 5 (2.12%) Mentoring
9 5 (2.12%) Stakeholder Management
10 4 (1.69%) Application Packaging
10 4 (1.69%) ITIL V3
Programming Languages
1 17 (7.20%) PowerShell
2 3 (1.27%) Python
2 3 (1.27%) R
2 3 (1.27%) Shell Script
3 2 (0.85%) C
3 2 (0.85%) SQL
3 2 (0.85%) VBScript
Qualifications
1 35 (14.83%) Microsoft Certification
2 32 (13.56%) MCP
3 22 (9.32%) Security Cleared
4 19 (8.05%) MCSE
5 16 (6.78%) Degree
6 8 (3.39%) HND
6 8 (3.39%) MCSA
7 7 (2.97%) MCITP
7 7 (2.97%) SC Cleared
8 6 (2.54%) IBM Certification
9 5 (2.12%) ITIL Foundation Certificate
9 5 (2.12%) MCTS
10 3 (1.27%) CEH
11 2 (0.85%) ITIL Certification
11 2 (0.85%) MCDST
12 1 (0.42%) CCNA
12 1 (0.42%) Cisco Certification
Quality Assurance & Compliance
1 27 (11.44%) SLA
2 4 (1.69%) ISO/IEC 20000
System Software
1 123 (52.12%) Active Directory
2 39 (16.53%) Hyper-V
3 15 (6.36%) Microsoft App-V
4 11 (4.66%) VMware Infrastructure
5 10 (4.24%) XenDesktop
6 8 (3.39%) XenApp
7 4 (1.69%) Firmware
7 4 (1.69%) Terminal Services
7 4 (1.69%) VMware Workstation
8 3 (1.27%) Virtual Machines
8 3 (1.27%) XenServer
9 2 (0.85%) Terminal Server
9 2 (0.85%) vSphere
10 1 (0.42%) BitLocker
Systems Management
1 18 (7.63%) SCCM
2 7 (2.97%) Backup Exec
3 3 (1.27%) Norton AntiVirus
4 2 (0.85%) AirWatch
4 2 (0.85%) McAfee ePO
4 2 (0.85%) Microsoft Intune
4 2 (0.85%) XenMobile
5 1 (0.42%) SCOM
5 1 (0.42%) Systems Management Server (SMS)
Vendors
1 137 (58.05%) Microsoft
2 46 (19.49%) Citrix
3 30 (12.71%) Apple
4 21 (8.90%) VMware
5 20 (8.47%) Cisco
6 17 (7.20%) HP
7 12 (5.08%) IBM
8 11 (4.66%) Dell
8 11 (4.66%) Sophos
9 10 (4.24%) Red Hat
10 9 (3.81%) Avaya
10 9 (3.81%) Intel
10 9 (3.81%) Mitel
11 5 (2.12%) Barracuda Networks
11 5 (2.12%) Nortel
12 3 (1.27%) BMC
12 3 (1.27%) Intel Security
12 3 (1.27%) Remedy
12 3 (1.27%) Salesforce.com
12 3 (1.27%) Symantec
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