The table below looks at the statistics for the Desktop Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Desktop Support in their job title over the 3 months to 4 September 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
4 Sep 2015
Same period 2014 Same period 2013
Desktop Support
Rank 301 320 344
Rank change year-on-year
+19 +24
Permanent jobs requiring a Desktop Support 140 132 85
As % of all permanent IT jobs located in the South East 0.67% 0.60% 0.41%
As % of the Job Titles category 0.71% 0.63% 0.43%
Number of salaries quoted 127 114 75
Average salary £26,500 £25,000 £26,000
Average salary % change year-on-year
+6.00% -3.84%
90% offered a salary of more than £23,500 £21,250 £21,050
10% offered a salary of more than £38,250 £32,500 £37,500
UK excluding London average salary £26,500 £25,000 £24,500
% change year-on-year
+6.00% +2.04%
Desktop Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
19701 20992 19908
As % of all permanent IT jobs located in the South East 94.66% 94.78% 95.08%
Number of salaries quoted 16447 16493 16428
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £60,000 £60,000 £62,500
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Desktop Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Desktop Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Desktop Support Jobs Demand Trend in the South East

Desktop Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Desktop Support across the South East region.

Desktop Support Salary Trend in the South East

Desktop Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Desktop Support across the South East region over the 3 months to 4 September 2015.

Desktop Support Salary Histogram in the South East

Desktop Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Desktop Support within the South East region over the 3 months to 4 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +26 53 £26,500 +6.00% 5
Kent +13 22 £28,000 +30.23%
Hampshire +8 15 £27,000 +14.89% 1
Berkshire -9 14 £26,000 -0.95% 3
Oxfordshire +6 13 £26,000 +6.12% 1
West Sussex -5 12 £26,500 +6.00% 1
Buckinghamshire -6 12 £25,750 +24.09%
Desktop Support
England

Desktop Support
Top 30 Related IT Skills in the South East

For the 6 months to 4 September 2015, IT jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title.

1 212 (76.26%) Windows
2 157 (56.47%) Microsoft
3 156 (56.12%) Active Directory
4 128 (46.04%) Windows 7
5 106 (38.13%) MS Excel
6 87 (31.29%) Microsoft Certification
7 82 (29.50%) ITIL
8 77 (27.70%) Windows 8
9 75 (26.98%) Windows Server 2008
10 72 (25.90%) MS Office
11 63 (22.66%) MCP
12 61 (21.94%) MS Exchange
13 60 (21.58%) VMware
14 59 (21.22%) Windows XP
15 58 (20.86%) DNS
16 53 (19.06%) DHCP
17 52 (18.71%) SLA
18 51 (18.35%) Analytical Skills
19 49 (17.63%) Windows Server 2012
20 48 (17.27%) TCP/IP
20 48 (17.27%) MCSE
21 45 (16.19%) Citrix
22 43 (15.47%) LAN
23 42 (15.11%) Windows Server 2003
24 41 (14.75%) WAN
25 39 (14.03%) SCCM
26 37 (13.31%) VMware Infrastructure
27 34 (12.23%) Blackberry
28 27 (9.71%) Time Management
28 27 (9.71%) VPN

Desktop Support
Top Related IT Skills in the South East by Category

For the 6 months to 4 September 2015, IT jobs across the South East region that cited Desktop Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Desktop Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 61 (21.94%) MS Exchange
2 19 (6.83%) Exchange Server 2010
3 16 (5.76%) Blackberry Enterprise Server
4 8 (2.88%) Lync
5 7 (2.52%) Exchange Server 2013
5 7 (2.52%) SharePoint
6 4 (1.44%) Exchange Server 2007
7 1 (0.36%) IBM Notes
Applications
1 106 (38.13%) MS Excel
2 72 (25.90%) MS Office
3 15 (5.40%) MS PowerPoint
Business Applications
1 3 (1.08%) Dynamics CRM
2 2 (0.72%) Orchard Housing
2 2 (0.72%) Aareon QL
2 2 (0.72%) OPENHousing
2 2 (0.72%) MIS ActiveH
2 2 (0.72%) Northgate Housing
2 2 (0.72%) Academy Housing
2 2 (0.72%) arcHouse
2 2 (0.72%) Dynamics NAV
Cloud Services
1 21 (7.55%) Office 365
Communications & Networking
1 58 (20.86%) DNS
2 53 (19.06%) DHCP
3 48 (17.27%) TCP/IP
4 43 (15.47%) LAN
5 41 (14.75%) WAN
6 27 (9.71%) VPN
7 26 (9.35%) VoIP
8 23 (8.27%) Firewall
9 14 (5.04%) Intranet
9 14 (5.04%) Internet
10 8 (2.88%) NAS
11 7 (2.52%) Unified Communications
11 7 (2.52%) iSCSI
11 7 (2.52%) Ethernet
12 6 (2.16%) Wireless
13 5 (1.80%) VLAN
14 4 (1.44%) IP Telephony
14 4 (1.44%) PSTN
15 3 (1.08%) ADSL
15 3 (1.08%) ISDN
Database & Business Intelligence
1 20 (7.19%) SQL Server
2 7 (2.52%) MySQL
3 1 (0.36%) DB2
3 1 (0.36%) NoSQL
3 1 (0.36%) SQL Server 2012
3 1 (0.36%) Oracle Database
General
1 21 (7.55%) Finance
2 10 (3.60%) Marketing
3 7 (2.52%) Telecoms
3 7 (2.52%) Manufacturing
4 5 (1.80%) Legal
5 3 (1.08%) Advertising
5 3 (1.08%) Retail
5 3 (1.08%) Law
5 3 (1.08%) Back Office
6 2 (0.72%) Electronics
Libraries, Frameworks & Software Standards
1 4 (1.44%) COM
2 3 (1.08%) Software Packaging
3 1 (0.36%) .NET
Miscellaneous
1 51 (18.35%) Analytical Skills
2 34 (12.23%) Blackberry
3 11 (3.96%) Video Conferencing
4 8 (2.88%) Management Information System
5 7 (2.52%) Life Science
5 7 (2.52%) Data Centre
6 6 (2.16%) PDA
7 5 (1.80%) Replication
8 3 (1.08%) Clustering
8 3 (1.08%) Thin Client
8 3 (1.08%) Fat Client
8 3 (1.08%) iPhone
9 2 (0.72%) iPad
9 2 (0.72%) Enterprise Software
9 2 (0.72%) Client/Server
10 1 (0.36%) EPoS
10 1 (0.36%) BYOD
Operating Systems
1 212 (76.26%) Windows
2 128 (46.04%) Windows 7
3 77 (27.70%) Windows 8
4 75 (26.98%) Windows Server 2008
5 59 (21.22%) Windows XP
6 49 (17.63%) Windows Server 2012
7 42 (15.11%) Windows Server 2003
8 24 (8.63%) Linux
9 21 (7.55%) Windows Vista
10 19 (6.83%) UNIX
11 9 (3.24%) Apple iOS
11 9 (3.24%) Mac OS X
12 8 (2.88%) Android
13 4 (1.44%) Windows 2000
13 4 (1.44%) Windows NT
14 2 (0.72%) Red Hat Enterprise Linux
15 1 (0.36%) Mac OS
15 1 (0.36%) Windows Mobile
Processes & Methodologies
1 82 (29.50%) ITIL
2 27 (9.71%) Time Management
3 21 (7.55%) Service Delivery
4 20 (7.19%) Asset Management
5 18 (6.47%) ITIL V3
6 15 (5.40%) Incident Management
7 14 (5.04%) Project Planning
8 13 (4.68%) Agile Software Development
9 12 (4.32%) Service Management
9 12 (4.32%) Mobile Device Management
10 11 (3.96%) Project Management
11 10 (3.60%) Digital Marketing
12 8 (2.88%) CRM
13 7 (2.52%) Software Deployment
13 7 (2.52%) Performance Management
13 7 (2.52%) Continuous Improvement
14 5 (1.80%) Disaster Recovery
14 5 (1.80%) ITSM
14 5 (1.80%) DevOps
14 5 (1.80%) Mentoring
Programming Languages
1 11 (3.96%) SQL
2 7 (2.52%) PowerShell
3 2 (0.72%) C
4 1 (0.36%) T-SQL
Qualifications
1 87 (31.29%) Microsoft Certification
2 63 (22.66%) MCP
3 48 (17.27%) MCSE
4 25 (8.99%) MCITP
5 20 (7.19%) CCNA
5 20 (7.19%) Cisco Certification
5 20 (7.19%) MCSA
6 18 (6.47%) A+ Certification
7 13 (4.68%) Security Cleared
8 12 (4.32%) SC Cleared
9 10 (3.60%) Degree
10 8 (2.88%) MCTS
11 7 (2.52%) MOS
12 4 (1.44%) MCDST
13 3 (1.08%) ITIL Certification
13 3 (1.08%) Network+ Certification
13 3 (1.08%) CCNP
14 2 (0.72%) VMware Certified Professional (VCP)
14 2 (0.72%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 52 (18.71%) SLA
System Software
1 156 (56.12%) Active Directory
2 37 (13.31%) VMware Infrastructure
3 24 (8.63%) XenApp
4 15 (5.40%) Citrix Presentation Server
5 14 (5.04%) XenDesktop
6 7 (2.52%) Hyper-V
7 6 (2.16%) Terminal Services
7 6 (2.16%) VMware ESXi
8 5 (1.80%) vSphere
9 3 (1.08%) VMware ESX
10 2 (0.72%) VMware Workstation
10 2 (0.72%) Xen
10 2 (0.72%) vCloud
11 1 (0.36%) Microsoft Virtual Server
11 1 (0.36%) VMware Server
Systems Management
1 39 (14.03%) SCCM
2 6 (2.16%) DameWare
3 4 (1.44%) Norton AntiVirus
4 2 (0.72%) McAfee ePO
4 2 (0.72%) Systems Management Server (SMS)
5 1 (0.36%) ARCserve
5 1 (0.36%) NetBackup
5 1 (0.36%) Backup Exec
5 1 (0.36%) HP Data Protector
Vendors
1 157 (56.47%) Microsoft
2 60 (21.58%) VMware
3 45 (16.19%) Citrix
4 21 (7.55%) HP
5 12 (4.32%) Cisco
6 9 (3.24%) ServiceNow
7 8 (2.88%) Remedy
7 8 (2.88%) McAfee
7 8 (2.88%) Oracle
7 8 (2.88%) Dell
8 6 (2.16%) Apple
8 6 (2.16%) Symantec
9 5 (1.80%) CA
10 4 (1.44%) AppSense
10 4 (1.44%) Dell KACE
11 3 (1.08%) Altiris
11 3 (1.08%) Avaya
11 3 (1.08%) Juniper
11 3 (1.08%) Sun
12 2 (0.72%) Red Hat
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