Service Delivery Jobs in Berkshire
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for Service Delivery skills in IT jobs advertised for the Berkshire region. Included is a guide to the average salaries offered in IT jobs that have cited Service Delivery over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the Berkshire region.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Services Delivery
Rank 59 64 79
Rank change year-on-year
+5 +15
Permanent jobs citing Service Delivery 218 212 137
As % of all permanent IT jobs located in Berkshire 4.237% 3.457% 2.660%
As % of the Processes & Methodologies category 6.112% 4.939% 3.900%
Number of salaries quoted 142 158 108
Average salary £42,500 £45,580 £50,000
Average salary % change year-on-year
-6.75% -8.84%
90% offered a salary of more than £26,200 £30,600 £30,000
10% offered a salary of more than £70,000 £62,650 £70,000
UK excluding London average salary £45,000 £45,000 £45,000
All Processes & Methodologies
Berkshire
Permanent IT job ads with a match in the
Processes & Methodologies category		 3567 4292 3513
As % of all permanent IT jobs located in Berkshire 69.33% 69.98% 68.21%
Number of salaries quoted 2719 3622 2916
Average salary £47,000 £45,000 £45,000
Average salary % change year-on-year
+4.44% -
90% offered a salary of more than £32,500 £31,500 £30,000
10% offered a salary of more than £67,500 £67,500 £65,000
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Service Delivery
South East

Service Delivery
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Service Delivery across the Berkshire region as a proportion of the total demand within the Processes & Methodologies category.

Berkshire Service Delivery Jobs Demand Trend

Service Delivery
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Delivery across the Berkshire region.

Berkshire Service Delivery Salary Trend

Service Delivery
Salary Histogram

This chart provides a salary histogram for IT jobs citing Service Delivery across the Berkshire region over the 3 months to 17 May 2013.

Berkshire Service Delivery Salary Histogram

Service Delivery
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Delivery within the Berkshire region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
Reading +36 111 £40,500 -1.81%
Bracknell -4 38 £61,500 -
Slough -4 25 £49,500 +8.60%
Maidenhead +13 9 £70,000 +12.00%
Ascot - 3 £25,500 -
Newbury -28 2 £32,500 -40.90%
Wokingham - 1 - -
Service Delivery
South East

Service Delivery
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the Berkshire region citing Service Delivery also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery.

1 137 (32.08%) ITIL
2 134 (31.38%) Windows
3 108 (25.29%) Microsoft
4 98 (22.95%) Telecoms
5 81 (18.97%) MS Excel
6 75 (17.56%) Finance
7 74 (17.33%) VMware
8 71 (16.63%) Windows Server 2008
9 68 (15.93%) Degree
10 64 (14.99%) Cisco
11 63 (14.75%) VMware Infrastructure
12 62 (14.52%) SQL Server
13 61 (14.29%) Active Directory
14 59 (13.82%) Project Management
15 55 (12.88%) SQL
16 47 (11.01%) Linux
17 46 (10.77%) SLA
17 46 (10.77%) Advertising
18 45 (10.54%) Pharmaceutical
18 45 (10.54%) Windows Server 2003
18 45 (10.54%) HP
19 43 (10.07%) DNS
19 43 (10.07%) Internet
20 41 (9.602%) Citrix
20 41 (9.602%) Security Cleared
21 40 (9.368%) ITIL Certification
21 40 (9.368%) DHCP
21 40 (9.368%) TCP/IP
21 40 (9.368%) SharePoint
21 40 (9.368%) Service Management

Service Delivery
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the Berkshire region citing Service Delivery also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Service Delivery. Up to 20 skills are shown per category.

Application Development
1 26 (6.089%) .NET
2 20 (4.684%) HTML
3 16 (3.747%) XML
4 10 (2.342%) Web Services
4 10 (2.342%) WCF
5 8 (1.874%) COM
6 5 (1.171%) SAP Basis
6 5 (1.171%) .NET Framework
6 5 (1.171%) WPF
7 4 (0.937%) XPages
7 4 (0.937%) JSON
7 4 (0.937%) SOAP
8 2 (0.468%) J2EE
8 2 (0.468%) J2SE
8 2 (0.468%) EDI
8 2 (0.468%) Hibernate
8 2 (0.468%) WebSphere
8 2 (0.468%) Spring
8 2 (0.468%) REST
9 1 (0.234%) XMPP
Application Platforms
1 40 (9.368%) SharePoint
2 31 (7.260%) IIS
3 30 (7.026%) Lotus Notes
4 27 (6.323%) MS Exchange
5 24 (5.621%) Apache
6 17 (3.981%) Documentum
7 16 (3.747%) Lotus Domino
7 16 (3.747%) Exchange Server 2007
8 11 (2.576%) SAS
8 11 (2.576%) Lync
9 10 (2.342%) Tomcat
10 7 (1.639%) Exchange Server 2003
10 7 (1.639%) Exchange Server 2010
11 6 (1.405%) Exchange Server 5.5
11 6 (1.405%) Exchange Server 2000
11 6 (1.405%) Quickr
12 5 (1.171%) SharePoint 2010
12 5 (1.171%) Blackberry Enterprise Server
13 2 (0.468%) WebLogic
14 1 (0.234%) MS Project Server
Applications
1 81 (18.97%) MS Excel
2 20 (4.684%) MS Office
3 12 (2.810%) MS Visio
4 9 (2.108%) MS PowerPoint
5 6 (1.405%) MS Project
Business Applications
1 7 (1.639%) SiteCatalyst
2 1 (0.234%) Metrica
2 1 (0.234%) Taleo
2 1 (0.234%) Dynamics NAV
2 1 (0.234%) Dynamics CRM
2 1 (0.234%) Sage 200
Communications & Networking
1 43 (10.07%) DNS
1 43 (10.07%) Internet
2 40 (9.368%) DHCP
2 40 (9.368%) TCP/IP
3 37 (8.665%) VoIP
4 33 (7.728%) Wireless
5 30 (7.026%) LAN
5 30 (7.026%) PBX
5 30 (7.026%) HTTP
6 29 (6.792%) WAN
7 27 (6.323%) VPN
7 27 (6.323%) 3G
8 25 (5.855%) ISDN
9 24 (5.621%) ISUP
9 24 (5.621%) Firewall
9 24 (5.621%) Softswitch
9 24 (5.621%) FTP
10 21 (4.918%) PSTN
10 21 (4.918%) SAN
11 18 (4.215%) Intranet
Database & Business Intelligence
1 62 (14.52%) SQL Server
2 14 (3.279%) SQL Server 2005
3 13 (3.044%) SQL Server 2008
4 8 (1.874%) MySQL
4 8 (1.874%) PostgreSQL
5 7 (1.639%) Oracle Reports
6 6 (1.405%) MS Access
6 6 (1.405%) TOAD
7 3 (0.703%) Oracle 8/8i
7 3 (0.703%) Oracle 9i
8 2 (0.468%) DB2
8 2 (0.468%) Data Warehouse
9 1 (0.234%) Oracle 10g
9 1 (0.234%) SQL Server 2000
9 1 (0.234%) SQL Server Reporting Services
9 1 (0.234%) NonStop SQL
9 1 (0.234%) Oracle 11g
Development Applications
1 9 (2.108%) Team Foundation Server
2 8 (1.874%) Visual Studio
3 7 (1.639%) Oracle Forms
4 6 (1.405%) PVCS
General
1 98 (22.95%) Telecoms
2 75 (17.56%) Finance
3 46 (10.77%) Advertising
4 45 (10.54%) Pharmaceutical
5 31 (7.260%) Retail
6 25 (5.855%) Marketing
7 9 (2.108%) Billing
8 5 (1.171%) Manufacturing
9 3 (0.703%) Back Office
10 2 (0.468%) Military
10 2 (0.468%) Automotive
10 2 (0.468%) Legal
10 2 (0.468%) Local Government
11 1 (0.234%) German Language
Job Titles
1 56 (13.11%) Analyst
2 39 (9.133%) Support Engineer
3 38 (8.899%) Service Manager
4 32 (7.494%) Support Analyst
5 30 (7.026%) Consultant
6 29 (6.792%) Developer
7 27 (6.323%) Delivery Manager
8 25 (5.855%) Services Delivery Manager
9 20 (4.684%) Project Manager
10 19 (4.450%) Voice Engineer
11 18 (4.215%) Test Engineer
12 17 (3.981%) Server Engineer
12 17 (3.981%) Web Support Engineer
12 17 (3.981%) Web Engineer
13 16 (3.747%) Systems Engineer
14 15 (3.513%) Security Engineer
14 15 (3.513%) Security Support Engineer
15 13 (3.044%) Coordinator
15 13 (3.044%) Architect
15 13 (3.044%) Operations Manager
Miscellaneous
1 38 (8.899%) Management Information System
2 37 (8.665%) Handset
3 23 (5.386%) Clustering
4 14 (3.279%) SaaS
5 12 (2.810%) Blackberry
6 11 (2.576%) Firmware
7 10 (2.342%) Client/Server
8 9 (2.108%) Thin Client
8 9 (2.108%) Smartphone
8 9 (2.108%) Fat Client
8 9 (2.108%) EqualLogic
8 9 (2.108%) Embedded Systems
9 8 (1.874%) Enterprise Software
9 8 (1.874%) Video Conferencing
10 5 (1.171%) FMCG
10 5 (1.171%) Computer Science
10 5 (1.171%) NHS
11 4 (0.937%) N-Tier
11 4 (0.937%) CMDB
12 3 (0.703%) CLARiiON
Operating Systems
1 134 (31.38%) Windows
2 71 (16.63%) Windows Server 2008
3 47 (11.01%) Linux
4 45 (10.54%) Windows Server 2003
5 29 (6.792%) UNIX
6 26 (6.089%) Solaris
7 19 (4.450%) Red Hat Enterprise Linux
8 18 (4.215%) Windows Vista
9 16 (3.747%) Windows 7
10 15 (3.513%) Windows XP
11 9 (2.108%) Windows Server 2012
12 8 (1.874%) CentOS
12 8 (1.874%) Debian
12 8 (1.874%) Ubuntu
13 4 (0.937%) Android
13 4 (0.937%) AIX
14 2 (0.468%) Windows 2000
14 2 (0.468%) Windows 8
15 1 (0.234%) NetWare
15 1 (0.234%) HPUX
Processes & Methodologies
1 137 (32.08%) ITIL
2 59 (13.82%) Project Management
3 40 (9.368%) Service Management
4 32 (7.494%) Agile Software Development
5 31 (7.260%) Continuous Improvement
6 25 (5.855%) PRINCE2
6 25 (5.855%) Change Management
7 22 (5.152%) Stakeholder Management
8 19 (4.450%) Web Development
9 18 (4.215%) Time Management
10 17 (3.981%) Problem Management
11 16 (3.747%) Data Analysis
12 14 (3.279%) Matrix Management
12 14 (3.279%) Disaster Recovery
13 13 (3.044%) CRM
13 13 (3.044%) Product Management
13 13 (3.044%) Change Control
14 12 (2.810%) Automated Testing
15 11 (2.576%) ERP
15 11 (2.576%) PRINCE
Programming Languages
1 55 (12.88%) SQL
2 34 (7.963%) Perl
3 31 (7.260%) Java
4 27 (6.323%) C#
5 19 (4.450%) PHP
5 19 (4.450%) Python
5 19 (4.450%) Bash shell
6 11 (2.576%) PowerShell
6 11 (2.576%) C++
7 10 (2.342%) Shell Script
8 9 (2.108%) PL/SQL
9 8 (1.874%) Ruby
10 4 (0.937%) T-SQL
11 3 (0.703%) C
12 1 (0.234%) VBScript
12 1 (0.234%) VB
12 1 (0.234%) VB.NET
Qualifications
1 68 (15.93%) Degree
2 41 (9.602%) Security Cleared
3 40 (9.368%) ITIL Certification
4 39 (9.133%) SC Cleared
5 32 (7.494%) Microsoft Certification
6 23 (5.386%) MCSE
7 19 (4.450%) DV Cleared
8 17 (3.981%) MCITP
8 17 (3.981%) Cisco Certification
9 15 (3.513%) CCNA
10 12 (2.810%) MCP
11 9 (2.108%) MCTS
12 6 (1.405%) CCNP
13 4 (0.937%) MCSD
13 4 (0.937%) Network+ Certification
14 3 (0.703%) JNCIA
14 3 (0.703%) JNCIP
14 3 (0.703%) PMI Certification
14 3 (0.703%) PRINCE2 Practitioner
14 3 (0.703%) CCIP
Quality Assurance & Compliance
1 46 (10.77%) SLA
2 9 (2.108%) ISO/IEC 27001
3 7 (1.639%) QA
4 2 (0.468%) COBIT
5 1 (0.234%) PCI DSS
System Software
1 63 (14.75%) VMware Infrastructure
2 61 (14.29%) Active Directory
3 27 (6.323%) Hyper-V
4 20 (4.684%) vSphere
5 17 (3.981%) Forefront TMG
6 15 (3.513%) ISA Server
7 14 (3.279%) XenApp
8 13 (3.044%) XenServer
9 10 (2.342%) VMware ESX
10 8 (1.874%) VMware ESXi
11 6 (1.405%) Terminal Server
11 6 (1.405%) XenDesktop
12 3 (0.703%) NDS
13 2 (0.468%) Terminal Services
13 2 (0.468%) Squid
13 2 (0.468%) Microsoft Virtual Server
14 1 (0.234%) Citrix Presentation Server
14 1 (0.234%) UAG
14 1 (0.234%) SRDF
14 1 (0.234%) EMC RecoverPoint
Systems Management
1 17 (3.981%) OpenView Configuration Management
2 12 (2.810%) SCCM
3 7 (1.639%) SCOM
4 6 (1.405%) Systems Management Server (SMS)
4 6 (1.405%) WSUS
5 4 (0.937%) NetBackup
6 1 (0.234%) Backup Exec
6 1 (0.234%) EMC NetWorker
6 1 (0.234%) Tivoli
6 1 (0.234%) ARCserve
6 1 (0.234%) Cisco CUCM
Vendors
1 108 (25.29%) Microsoft
2 74 (17.33%) VMware
3 64 (14.99%) Cisco
4 45 (10.54%) HP
5 41 (9.602%) Citrix
6 32 (7.494%) Lotus
7 29 (6.792%) Oracle
8 27 (6.323%) Fujitsu
9 24 (5.621%) Acme Packet
10 23 (5.386%) Juniper
11 22 (5.152%) Red Hat
12 21 (4.918%) Polycom
13 19 (4.450%) IBM
14 17 (3.981%) Nortel
14 17 (3.981%) BroadSoft
15 16 (3.747%) Sonus
16 13 (3.044%) F5
17 11 (2.576%) Foundry
17 11 (2.576%) Egenera
17 11 (2.576%) Dell
Customer Service Manager
Bracknell, Berkshire
This is a good opportunity for a Service Manager familiar with ITIL with strong communication and customer facing skills to work on diverse accounts within a supportive team...
Reflex Computer Recruitment
Salary: £36000 - £40000 per annum + £4,000 bonus + Bens
Posted: 13 May 2013
24/7
Reading, Berkshire
Experience: Software Skills and Knowledge required: *Experience with Exchange & Active Directory *Good Network knowledge (Firewalls, Configuration etc.) *Good IP/Routing/VPN Connectivity *Good Cisco/Checkpoint *Good Microsoft Windows...
GCS IT Recruitment Specialists
Salary: £26000 - £30000 per annum
Posted: 14 May 2013
Senior Managed Services Operations Manager
Maidenhead, Berkshire
JOB DESCRIPTION. Job Title:Senior Managed Services Ops Manager Reports To:Managed Services Director OVERALL RESPONSIBILITY The primary responsibility will be the management of a 24 x 7...
GCS IT Recruitment Specialists
Salary: £60000 - £80000 per annum + 100k OTE
Posted: 17 May 2013
Web support server engineer
Bracknell, Berkshire
Sharepoint 2007, MOSS, IIS, ISA, Wintel... Successful candidates must have strong commercial experience with SharePoint 2007, good MS Server 2003/2008 skills, IIS or ISA knowledge, Active Directory...
Lorien Resourcing
Salary: offer competitive package
Posted: 17 May 2013
IT Vendor Lead - Development & Test - Telecoms
Maidenhead, Berkshire
IT Vendor Lead required with vendor management, vendor analyst or vendor commercial governance background for IT /ICT (IT Development & IT Testing services) service delivery with strong negotiation skills...
Opus Resourcing Ltd
Salary: £40000 - £50000 per annum + Bens + Bonus to 20%
Posted: 16 May 2013
Unix Solaris Administrator/Support Specialist(3rd line support)
Maidenhead, Berkshire
This will be a task oriented role dealing with the day to day running and support of a Unix server system(working to ITIL standards) using the following...
Atos
Salary: £1 - £2 per annum + Benefits
Posted: 25 April 2013
Supplier Performance & Contract Manager
Reading, Berkshire
Strong MS Office skills, particularly Excel... Document all benefits realised and slippages against original expectations (Excel reporting / analysis and PowerPoint) Ensure the accuracy of contract terms through regular...
Royal Mail Group
Salary: Excellent Salary & Benefits
Posted: 13 May 2013
Supplier Performance & Contract Manager
Reading, Thames Valley
They will: Understand, explain, monitor and improve the fulfillment and compliance of contractual obligations Be involved in all phases of the IT contract life-cycle and maintain updated...
Salary: Excellent Salary & Benefits
Posted: 19 May 2013
Cisco Network Team Leader - Staines £60K
Berkshire
Technologies: Cisco, Cisco ASA firewalls, Checkpoint firewalls, IDS, RSA SecurID, f5 BigIP... - Cisco certification CCNA (ideally CCNP)... - Experience of Cisco ASA firewalls, Checkpoint firewalls and IDS, RSA SecurID...
Computer People
Salary: £50000.00 - £60000.00 per annum + Excellent benefits
Posted: 16 May 2013
Support Desk Engineer
Newbury, Thames Valley
They are looking for someone who has great experience with LAN/WAN and Cisco, and an understanding of HP, Aruba, Brocade and Juniper systems is an added bonus.
Salary: Competitive
Posted: 9 May 2013
Implementation Consultant - SQL Server AND/OR Oracle - SaaS based applications
Bracknell, Reading, Berkshire, South East, Thames...
The role will be focussed on the delivery of Document Management, Content management and SaaS based applications across the UK... Managing the installation and configuration of enterprise software...
Satigo
Salary: £35000 per annum + Car allowance + Benefits
Posted: 30 April 2013
Governance Risk & Compliance Manager
Reading, Thames Valley
The responsibilities of the Governance, Gating and Compliance Manager include designing and implementing governance processes, conducting audits, ensuring processes and compliance on IT projects are adhered to, providing...
Salary: Excellent Salry & Benefits
Posted: 19 May 2013
Governance Risk & Compliance Manager
Reading, Berkshire
Project Management with £5 million spend on projects background... Detailed knowledge of Project Management methodologies and tools... Work closely with all areas of Technology (Finance, Service Delivery, Enterprise...
Royal Mail Group
Salary: Excellent Salry & Benefits
Posted: 13 May 2013
Infrastructure Architect
Reading, Berkshire
Expert knowledge of Infrastructure Architecture with a strong focus on servers and o/s, databases (Oracle, DB2), Virtualisation, Cloud. Experience of SAP, Mobility / PDA's, desktop productivity and...
Royal Mail Group
Salary: Excellent Salary & Benefits
Posted: 24 April 2013
Hosted VOIP Support Engineer Gold Partner
Reading, Berkshire
oCustomer SIP PBX Trunking oVOIP handsets provisioning and boot process oTelsis Intelligent Network (IN) Platform or similar oSonus Softswitch Platforms EMS, PSX, GSX, DSI Experience gained in the...
Jam Recruitment Ltd
Salary: £30000 - £45000 per annum + Overtime + Oncall
Posted: 13 May 2013
Voice Support Engineer Cisco UC Gold Partner
Reading, Berkshire
oCustomer SIP PBX Trunking oVOIP handsets provisioning and boot process oTelsis Intelligent Network (IN) Platform or similar oSonus Softswitch Platforms EMS, PSX, GSX, DSI Experience gained in the...
Jam Recruitment Ltd
Salary: £30000 - £45000 per annum + Overtime + Oncall
Posted: 16 May 2013
Supplier Relationships Manager - London or Chesterfield
Reading, Thames Valley
Extensive experience in managing large scale IT supplier contracts and delivering initiatives that deliver value and cost savings from 3rd party suppliers Strong ability to analyse, understand and...
Salary: Excellent Salary & Benefits
Posted: 19 May 2013
Supplier Relationships Manager - London or Chesterfield
Reading, Berkshire
As a Supplier Relationships Manager your main responsibilities will involve: Develop and own the supplier management strategy with regard to a major or group of major suppliers to...
Royal Mail Group
Salary: Excellent Salary & Benefits
Posted: 13 May 2013
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Last Updated Friday 17 May 2013
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