Permanent IT Jobs Contract IT Jobs
Job Type
Source

The table below looks at the demand for the Helpdesk Support role in IT jobs within the Berkshire region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Helpdesk Support in their job title over the 3 months to 13 October 2008 with a comparison to the same period last year.

 Help Desk Support
Location
3 months to
13 Oct 2008
Same period last year
Rank206199
Rank change on same period last yearDown-7
Matching permanent IT job ads5283
As % of all UK permanent IT job ads sampled0.030 %0.036 %
As % of the category below0.592 %0.692 %
Salaries quoted4278
Average minimum salary£20,119£21,038
Average salary£21,708£22,353
% change on same period last year-2.88 %
Average maximum salary£23,298£23,667
UK excluding London average salary£21,068£20,501
% change on same period last year+2.76 %
Berkshire IT Job Market, Job TitlesJob Titles
Berkshire
Matching permanent IT job ads879011996
As % of all UK permanent IT job ads sampled5.105 %5.163 %
Salaries quoted74559787
Average minimum salary£38,653£39,267
Average salary£42,094£42,735
% change on same period last year-1.50 %
Average maximum salary£45,535£46,202
UK excluding London average salary£38,156£39,208
% change on same period last year-2.68 %
Helpdesk Support South EastHelpdesk Support
South East

Helpdesk Support
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Helpdesk Support across the Berkshire region as a proportion of the total demand within the Job Titles category.

Berkshire Helpdesk Support Demand Trend

Helpdesk Support
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Helpdesk Support across the Berkshire region.

Berkshire Helpdesk Support Salary Trend

Helpdesk Support
Salary Histogram

The chart provides a salary histogram for IT jobs citing Helpdesk Support across the Berkshire region over the 3 months to 13 October 2008.

Berkshire Helpdesk Support Salary Histogram

Helpdesk Support
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Helpdesk Support within the Berkshire region over the 3 months to 13 October 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
ReadingUp+1113£20,187-13.57 %
NewburyDown-1111£25,591+10.96 %
SloughUp+49£19,688-3.96 %
MaidenheadUp+326£22,550+32.64 %
BracknellUp+254£20,688+0.91 %
WindsorNew entry-1--
Helpdesk Support South EastHelpdesk Support
South East

Helpdesk Support
Top 30 Related IT Skills

For the 6 months to 13 October 2008, IT jobs across the Berkshire region that cited Helpdesk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support in their job title.

182 (53.59 %)Windows
261 (39.87 %)Microsoft
342 (27.45 %)MS Excel
440 (26.14 %)MS Office
440 (26.14 %)Windows XP
524 (15.69 %)Windows 2000
623 (15.03 %)Microsoft Certification
720 (13.07 %)Active Directory
819 (12.42 %)SQL
918 (11.76 %)MCP
1017 (11.11 %)Windows Server 2003
1116 (10.46 %)Windows Vista
1214 (9.150 %)MCSE
1214 (9.150 %)Oracle
1214 (9.150 %)SQL Server
1312 (7.843 %)HTML
1411 (7.190 %)ITIL
1411 (7.190 %)Citrix
1510 (6.536 %)Oracle Applications
1510 (6.536 %)JavaScript
169 (5.882 %)Photoshop
169 (5.882 %)ASP.NET
169 (5.882 %)Lotus Notes
169 (5.882 %)SLA
169 (5.882 %)Lotus
169 (5.882 %)Client/Server
169 (5.882 %)TCP/IP
169 (5.882 %)Dreamweaver
169 (5.882 %)Finance
169 (5.882 %)Intranet

Helpdesk Support
Top Related IT Skills by Category

For the 6 months to 13 October 2008, IT jobs across the Berkshire region that cited Helpdesk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Helpdesk Support in their job title. Up to 20 skills are shown per category.

Berkshire IT Job Market, Application DevelopmentApplication Development
112 (7.843 %)HTML
29 (5.882 %)ASP.NET
35 (3.268 %).NET
42 (1.307 %)ASP
51 (0.654 %)XML
51 (0.654 %)EDI
Berkshire IT Job Market, Application PlatformsApplication Platforms
19 (5.882 %)Lotus Notes
28 (5.229 %)MS Exchange
34 (2.614 %)Exchange Server 2003
34 (2.614 %)SharePoint
43 (1.961 %)IIS
51 (0.654 %)Lotus Domino
51 (0.654 %)Exchange Server 5.5
Berkshire IT Job Market, ApplicationsApplications
142 (27.45 %)MS Excel
240 (26.14 %)MS Office
39 (5.882 %)Photoshop
Berkshire IT Job Market, Business ApplicationsBusiness Applications
110 (6.536 %)Oracle Applications
28 (5.229 %)Oracle HRMS
37 (4.575 %)Oracle iRecruitment
41 (0.654 %)Oracle Financials
41 (0.654 %)Navision
Berkshire IT Job Market, Communications & NetworkingCommunications & Networking
19 (5.882 %)Intranet
19 (5.882 %)TCP/IP
28 (5.229 %)Internet
28 (5.229 %)LAN
28 (5.229 %)WAN
35 (3.268 %)DNS
43 (1.961 %)Firewall
52 (1.307 %)VoIP
52 (1.307 %)Broadband
61 (0.654 %)SAN
61 (0.654 %)SMTP
61 (0.654 %)DHCP
61 (0.654 %)Wireless
61 (0.654 %)Nortel Meridian
Berkshire IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
114 (9.150 %)SQL Server
27 (4.575 %)Oracle Discoverer
31 (0.654 %)SQLPlus
31 (0.654 %)Oracle Reports
31 (0.654 %)Oracle 8/8i
31 (0.654 %)Datawarehouse
Berkshire IT Job Market, Development ApplicationsDevelopment Applications
19 (5.882 %)Dreamweaver
Berkshire IT Job Market, GeneralGeneral
19 (5.882 %)Finance
22 (1.307 %)Education
22 (1.307 %)Government
22 (1.307 %)Health
22 (1.307 %)Pensions
22 (1.307 %)Marketing
31 (0.654 %)Auditing
31 (0.654 %)Front Office
31 (0.654 %)Back Office
31 (0.654 %)Telecoms
31 (0.654 %)Retail
31 (0.654 %)Billing
Berkshire IT Job Market, MiscellaneousMiscellaneous
19 (5.882 %)Client/Server
28 (5.229 %)Computer Science
33 (1.961 %)Management Information System
33 (1.961 %)German Language
42 (1.307 %)PDA
42 (1.307 %)Blackberry
51 (0.654 %)Mainframe
51 (0.654 %)PMI
51 (0.654 %)Statistics
51 (0.654 %)French Language
Berkshire IT Job Market, Operating SystemsOperating Systems
182 (53.59 %)Windows
240 (26.14 %)Windows XP
324 (15.69 %)Windows 2000
417 (11.11 %)Windows Server 2003
516 (10.46 %)Windows Vista
66 (3.922 %)Windows NT
73 (1.961 %)Windows 2000 Server
73 (1.961 %)UNIX
81 (0.654 %)NetWare
81 (0.654 %)Linux
Berkshire IT Job Market, Processes & MethodologiesProcesses & Methodologies
111 (7.190 %)ITIL
28 (5.229 %)Integration Testing
37 (4.575 %)Security Cleared
45 (3.268 %)CRM
53 (1.961 %)Service Management
53 (1.961 %)Incident Management
62 (1.307 %)SC Cleared
62 (1.307 %)Asset Management
71 (0.654 %)Yield Management
71 (0.654 %)Digital Marketing
71 (0.654 %)Service Delivery
71 (0.654 %)Business Intelligence
71 (0.654 %)PRINCE
71 (0.654 %)Project Management
Berkshire IT Job Market, Programming LanguagesProgramming Languages
119 (12.42 %)SQL
210 (6.536 %)JavaScript
32 (1.307 %)VBScript
41 (0.654 %)PL/SQL
41 (0.654 %)C
Berkshire IT Job Market, QualificationsQualifications
123 (15.03 %)Microsoft Certification
218 (11.76 %)MCP
314 (9.150 %)MCSE
48 (5.229 %)A+ Certification
48 (5.229 %)MCDST
57 (4.575 %)Degree
57 (4.575 %)Network+ Certification
66 (3.922 %)MCSA
73 (1.961 %)ACCA
Berkshire IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
19 (5.882 %)SLA
Berkshire IT Job Market, System SoftwareSystem Software
120 (13.07 %)Active Directory
21 (0.654 %)MetaFrame
21 (0.654 %)Microsoft Virtual Server
Berkshire IT Job Market, Systems ManagementSystems Management
11 (0.654 %)MIMEsweeper
Berkshire IT Job Market, VendorsVendors
161 (39.87 %)Microsoft
214 (9.150 %)Oracle
311 (7.190 %)Citrix
49 (5.882 %)Lotus
57 (4.575 %)Remedy
64 (2.614 %)Cisco
64 (2.614 %)Novell
73 (1.961 %)VMware
82 (1.307 %)Adobe
82 (1.307 %)Compaq
91 (0.654 %)Dell
91 (0.654 %)Intel
91 (0.654 %)Nortel
91 (0.654 %)Juniper
91 (0.654 %)SAP
91 (0.654 %)Chordiant
91 (0.654 %)Sage
91 (0.654 %)CheckPoint
91 (0.654 %)McAfee Security
91 (0.654 %)Sophos