Customer Experience Jobs in Berkshire

Customer Experience (CX)
South East > Berkshire

The following table provides summary statistics for permanent job vacancies advertised in Berkshire with a requirement for Customer Experience skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer Experience over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 64 78 83
Rank change year-on-year +14 +5 +11
Permanent jobs citing Customer Experience 114 122 112
As % of all permanent jobs advertised in Berkshire 3.69% 3.83% 3.26%
As % of the Processes & Methodologies category 4.28% 4.01% 3.55%
Number of salaries quoted 64 49 57
10th Percentile - £29,000 £25,750
25th Percentile - £40,000 £30,000
Median annual salary (50th Percentile) £38,000 £41,000 £55,000
Median % change year-on-year -7.32% -25.45% -
75th Percentile - £43,750 £70,000
90th Percentile £63,750 £59,000 £89,250
South East median annual salary £38,000 £47,500 £55,000
% change year-on-year -20.00% -13.64% +10.00%

All Process and Methodology Skills
Berkshire

Customer Experience is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Berkshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 2,666 3,043 3,152
As % of all permanent jobs advertised in Berkshire 86.39% 95.45% 91.73%
Number of salaries quoted 1,851 1,665 2,003
10th Percentile £30,000 £31,250 £32,500
25th Percentile £38,000 £42,000 £44,000
Median annual salary (50th Percentile) £54,000 £58,500 £57,500
Median % change year-on-year -7.69% +1.74% +4.55%
75th Percentile £71,000 £75,000 £72,500
90th Percentile £86,000 £92,500 £82,500
South East median annual salary £50,000 £55,000 £55,000
% change year-on-year -9.09% - +10.00%

Customer Experience
Job Vacancy Trend in Berkshire

Job postings citing Customer Experience as a proportion of all IT jobs advertised in Berkshire.

Job vacancy trend for Customer Experience in Berkshire

Customer Experience
Salary Trend in Berkshire

3-month moving average salary quoted in jobs citing Customer Experience in Berkshire.

Salary trend for Customer Experience in Berkshire

Customer Experience
Salary Histogram in Berkshire

Salary distribution for jobs citing Customer Experience in Berkshire over the 6 months to 29 April 2024.

Salary histogram for Customer Experience in Berkshire

Customer Experience
Job Locations in Berkshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Customer Experience within the Berkshire region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Reading +5 65 £38,000 -7.32% 12
Bracknell +14 17 £38,000 -14.61% 6
Maidenhead +8 13 £38,000 -5.00%
Slough +32 8 £38,000 -24.00% 2
Newbury - 5 £57,500 -
Wokingham +4 1 £70,000 -
Customer Experience
South East

Customer Experience
Co-occurring Skills and Capabilities in Berkshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.75%) Confluence
Applications
1 4 (3.51%) Sketch
2 2 (1.75%) Microsoft Excel
3 1 (0.88%) AutoCAD
3 1 (0.88%) Microsoft Office
3 1 (0.88%) Microsoft PowerPoint
Business Applications
1 4 (3.51%) Oracle Applications
Cloud Services
1 15 (13.16%) Power Platform
2 4 (3.51%) Figma
2 4 (3.51%) Heroku
2 4 (3.51%) Miro
2 4 (3.51%) OCI
3 2 (1.75%) PaaS
4 1 (0.88%) AWS
4 1 (0.88%) Azure
4 1 (0.88%) IaaS
4 1 (0.88%) SaaS
Communications & Networking
1 4 (3.51%) LAN
1 4 (3.51%) SD-WAN
1 4 (3.51%) WAN
1 4 (3.51%) Wireless
2 2 (1.75%) Firewall
3 1 (0.88%) DMZ
3 1 (0.88%) DNS
3 1 (0.88%) Modbus
3 1 (0.88%) TCP/IP
3 1 (0.88%) VLAN
3 1 (0.88%) VPN
Database & Business Intelligence
1 15 (13.16%) Power BI
2 1 (0.88%) Data Mining
2 1 (0.88%) Relational Database
Development Applications
1 2 (1.75%) JIRA
2 1 (0.88%) Bitbucket
2 1 (0.88%) Eclipse
2 1 (0.88%) Git
2 1 (0.88%) Gradle
2 1 (0.88%) IntelliJ
2 1 (0.88%) JUnit
General
1 29 (25.44%) Analytical Skills
2 27 (23.68%) Marketing
3 24 (21.05%) Brand Awareness
4 18 (15.79%) Telecoms
5 14 (12.28%) Finance
6 13 (11.40%) Social Skills
7 9 (7.89%) Public Sector
8 7 (6.14%) Publishing
9 5 (4.39%) Inclusion and Diversity
9 5 (4.39%) Influencing Skills
10 4 (3.51%) Organisational Skills
11 3 (2.63%) Legal
12 2 (1.75%) Retail
13 1 (0.88%) Games
13 1 (0.88%) Manufacturing
13 1 (0.88%) Multimedia
Job Titles
1 45 (39.47%) Business Development Manager
1 45 (39.47%) Business Manager
1 45 (39.47%) Development Manager
2 14 (12.28%) Customer Experience Manager
3 9 (7.89%) Senior
4 7 (6.14%) Delivery Manager
4 7 (6.14%) Designer
4 7 (6.14%) Lead
4 7 (6.14%) Service Delivery Manager
4 7 (6.14%) Service Manager
5 6 (5.26%) Network Manager
6 5 (4.39%) Architect
7 4 (3.51%) Analyst
7 4 (3.51%) Head of Operations
7 4 (3.51%) Incident Manager
7 4 (3.51%) NOC Manager
7 4 (3.51%) Oracle Architect
7 4 (3.51%) Senior Designer
7 4 (3.51%) Solutions Architect
7 4 (3.51%) UX Designer
Libraries, Frameworks & Software Standards
1 4 (3.51%) HTML
2 1 (0.88%) .NET
2 1 (0.88%) REST
2 1 (0.88%) SOAP
2 1 (0.88%) Spring
2 1 (0.88%) Web Services
Miscellaneous
1 19 (16.67%) Product Ownership
2 1 (0.88%) Algorithms
2 1 (0.88%) Blog
2 1 (0.88%) Driving Licence
2 1 (0.88%) Marketing Technology
2 1 (0.88%) Renewable Energy
2 1 (0.88%) SCADA
2 1 (0.88%) Social Media
2 1 (0.88%) Wiki
Operating Systems
1 2 (1.75%) Windows
2 1 (0.88%) Linux
2 1 (0.88%) Mac OS
Processes & Methodologies
1 49 (42.98%) Business Development
2 45 (39.47%) Client Onboarding
3 27 (23.68%) Agile
3 27 (23.68%) Prototyping
4 25 (21.93%) B2B
4 25 (21.93%) Marketing Strategy
5 23 (20.18%) Customer Journey Map
5 23 (20.18%) Digital Marketing
5 23 (20.18%) Journey Map
6 22 (19.30%) CRM
7 21 (18.42%) Cost Reduction
7 21 (18.42%) Email Marketing
7 21 (18.42%) Order to Cash
8 20 (17.54%) Continuous Improvement
9 19 (16.67%) Problem-Solving
10 17 (14.91%) Backlog Prioritisation
11 16 (14.04%) Customer-Centricity
11 16 (14.04%) Project Management
11 16 (14.04%) Stakeholder Management
12 15 (13.16%) Performance Metrics
Programming Languages
1 14 (12.28%) C
2 2 (1.75%) Java
3 1 (0.88%) C#
3 1 (0.88%) SQL
Qualifications
1 18 (15.79%) Degree
2 14 (12.28%) Security Cleared
3 10 (8.77%) SC Cleared
4 3 (2.63%) PRINCE2 Certification
5 1 (0.88%) Azure Certification
5 1 (0.88%) Chartered Engineer
Quality Assurance & Compliance
1 9 (7.89%) Accessibility
2 7 (6.14%) SLA
3 4 (3.51%) WCAG
4 1 (0.88%) NIST
System Software
1 1 (0.88%) Docker
1 1 (0.88%) Virtual Machines
Systems Management
1 1 (0.88%) Kubernetes
Vendors
1 45 (39.47%) Salesforce
2 6 (5.26%) Oracle
3 5 (4.39%) BT
4 1 (0.88%) Atlassian
4 1 (0.88%) Microsoft