The statistics below represent IT jobs advertised across the South East region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 19 January 2017 with a comparison to same period over 2 years.

3 months to
19 Jan 2017
Same period 2016 Same period 2015
Help Desk Support
England / South East
Rank 293 325 323
Rank change year-on-year
+32 -2
Permanent jobs requiring a Help Desk Support 96 126 137
As % of all permanent IT jobs located in the South East 0.64% 0.64% 0.67%
As % of the Job Titles category 0.67% 0.67% 0.69%
Number of salaries quoted 92 117 114
Median salary £22,500 £21,210 £21,500
Median salary % change year-on-year
+6.08% -1.34%
90% offered a salary of more than £17,000 £18,000 £19,000
10% offered a salary of more than £30,000 £26,500 £27,500
UK excluding London median salary £22,000 £21,500 £21,500
% change year-on-year
+2.32% -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
14426 18941 19937
As % of all permanent IT jobs located in the South East 96.79% 96.81% 97.14%
Number of salaries quoted 11980 16112 16185
Median salary £42,500 £45,000 £40,000
Median salary % change year-on-year
-5.55% +12.50%
90% offered a salary of more than £25,000 £25,250 £25,000
10% offered a salary of more than £65,000 £60,000 £62,500
UK excluding London median salary £42,000 £42,000 £40,000
% change year-on-year
- +5.00%

Help Desk Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in the South East

Help Desk Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the South East region.

Help Desk Support Salary Trend in the South East

Help Desk Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Support across the South East region over the 3 months to 19 January 2017.

Help Desk Support Salary Histogram in the South East

Help Desk Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the South East region over the 3 months to 19 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +29 34 £23,500 -2.08% 5
Berkshire +48 19 £24,750 +15.11% 1
Hampshire +19 16 £19,000 +5.55% 3
Buckinghamshire +24 9 £17,000 -20.93% 3
Kent +9 6 £21,750 -3.33% 1
East Sussex +3 5 £23,000 +21.05%
West Sussex +10 3 £21,000 +5.00%
Oxfordshire +22 2 £29,000 +28.88%
Middlesex - 2 £21,500 -
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 19 January 2017, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Help Desk Support in the job title.

1 104 (62.28%) Windows
1 104 (62.28%) Microsoft
2 74 (44.31%) Active Directory
3 70 (41.92%) MS Office
4 49 (29.34%) MS Excel
5 36 (21.56%) SLA
6 29 (17.37%) Windows 7
6 29 (17.37%) Windows Server
7 28 (16.77%) Windows 8
8 25 (14.97%) ITIL
9 24 (14.37%) MS Exchange
9 24 (14.37%) Cisco
9 24 (14.37%) Office 365
10 22 (13.17%) Windows XP
11 21 (12.57%) Degree
12 15 (8.98%) Windows 10
13 14 (8.38%) Computer Science
13 14 (8.38%) ITSM
14 13 (7.78%) HND
14 13 (7.78%) TCP/IP
15 12 (7.19%) Firewall
15 12 (7.19%) Finance
16 11 (6.59%) Service Management
16 11 (6.59%) VoIP
17 10 (5.99%) DNS
17 10 (5.99%) Microsoft Certification
17 10 (5.99%) Windows Server 2008
18 9 (5.39%) MS PowerPoint
18 9 (5.39%) SharePoint
18 9 (5.39%) Linux

Help Desk Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 24 (14.37%) MS Exchange
2 9 (5.39%) SharePoint
3 6 (3.59%) Exchange Server 2010
4 5 (2.99%) Skype for Business
5 4 (2.40%) Exchange Server 2003
6 1 (0.60%) Exchange Server 2007
6 1 (0.60%) Exchange Server 2013
Applications
1 70 (41.92%) MS Office
2 49 (29.34%) MS Excel
3 9 (5.39%) MS PowerPoint
4 2 (1.20%) Acrobat
Business Applications
1 1 (0.60%) SAP Oil and Gas
Cloud Services
1 24 (14.37%) Office 365
2 3 (1.80%) Amazon AWS
2 3 (1.80%) Cloud Computing
Communications & Networking
1 13 (7.78%) TCP/IP
2 12 (7.19%) Firewall
3 11 (6.59%) VoIP
4 10 (5.99%) DNS
5 8 (4.79%) DHCP
5 8 (4.79%) LAN
6 7 (4.19%) Internet
6 7 (4.19%) WAN
7 4 (2.40%) Skype
7 4 (2.40%) SMTP
7 4 (2.40%) Wireless
8 3 (1.80%) PBX
9 2 (1.20%) Cisco Nexus
10 1 (0.60%) ADSL
10 1 (0.60%) Broadband
10 1 (0.60%) FTP
10 1 (0.60%) IPv4
10 1 (0.60%) Kerberos
10 1 (0.60%) SSL
10 1 (0.60%) VPN
Database & Business Intelligence
1 8 (4.79%) SQL Server
2 3 (1.80%) SQL Server 2005
2 3 (1.80%) SQL Server 2008
Development Applications
1 1 (0.60%) JIRA
General
1 12 (7.19%) Finance
2 7 (4.19%) Telecoms
3 4 (2.40%) Manufacturing
4 2 (1.20%) Banking
4 2 (1.20%) German Language
4 2 (1.20%) Marketing
4 2 (1.20%) Retail
5 1 (0.60%) Electronics
5 1 (0.60%) French Language
5 1 (0.60%) Publishing
Libraries, Frameworks & Software Standards
1 5 (2.99%) .NET
1 5 (2.99%) ADO.NET
1 5 (2.99%) ASP.NET
2 3 (1.80%) Web Services
Miscellaneous
1 14 (8.38%) Computer Science
2 8 (4.79%) Chip and PIN
3 6 (3.59%) iPhone
4 5 (2.99%) Management Information System
5 4 (2.40%) Blackberry
5 4 (2.40%) Video Conferencing
6 3 (1.80%) iPad
7 2 (1.20%) Analytical Skills
7 2 (1.20%) CCTV
7 2 (1.20%) Data Centre
7 2 (1.20%) Enterprise Software
7 2 (1.20%) EPoS
7 2 (1.20%) Virtual Team
8 1 (0.60%) AS400
8 1 (0.60%) Client/Server
8 1 (0.60%) CMDB
8 1 (0.60%) Fat Client
8 1 (0.60%) Mathematics
8 1 (0.60%) PKI
8 1 (0.60%) Thin Client
Operating Systems
1 104 (62.28%) Windows
2 29 (17.37%) Windows 7
2 29 (17.37%) Windows Server
3 28 (16.77%) Windows 8
4 22 (13.17%) Windows XP
5 15 (8.98%) Windows 10
6 10 (5.99%) Windows Server 2008
7 9 (5.39%) Linux
8 7 (4.19%) Mac OS X
9 6 (3.59%) Windows Server 2003
9 6 (3.59%) Windows Server 2012
10 5 (2.99%) Apple iOS
11 3 (1.80%) Unix
11 3 (1.80%) Windows Phone
12 2 (1.20%) Android
12 2 (1.20%) Windows Vista
13 1 (0.60%) AIX
13 1 (0.60%) HPUX
13 1 (0.60%) VMS
Processes & Methodologies
1 25 (14.97%) ITIL
2 14 (8.38%) ITSM
3 11 (6.59%) Service Management
4 8 (4.79%) CAD
5 7 (4.19%) Mobile Device Management
5 7 (4.19%) Service Delivery
6 6 (3.59%) Line Management
7 5 (2.99%) Incident Management
8 4 (2.40%) CRM
9 3 (1.80%) Problem Management
10 2 (1.20%) Performance Monitoring
10 2 (1.20%) Root Cause Analysis
10 2 (1.20%) Software Engineering
10 2 (1.20%) Software Licensing
10 2 (1.20%) Time Management
11 1 (0.60%) Agile Software Development
11 1 (0.60%) Customer Engagement
11 1 (0.60%) Network Monitoring
11 1 (0.60%) Performance Improvement
11 1 (0.60%) Server Building
Programming Languages
1 9 (5.39%) C
2 5 (2.99%) C#
2 5 (2.99%) VB.NET
3 4 (2.40%) SQL
Qualifications
1 21 (12.57%) Degree
2 13 (7.78%) HND
3 10 (5.99%) Microsoft Certification
4 6 (3.59%) MCP
4 6 (3.59%) MCTS
5 4 (2.40%) GNVQ
6 2 (1.20%) MCSE
7 1 (0.60%) CCNA
7 1 (0.60%) Cisco Certification
7 1 (0.60%) HNC
7 1 (0.60%) ITIL Certification
7 1 (0.60%) MCSA
7 1 (0.60%) SC Cleared
7 1 (0.60%) Security Cleared
Quality Assurance & Compliance
1 36 (21.56%) SLA
System Software
1 74 (44.31%) Active Directory
2 5 (2.99%) VMware Infrastructure
3 4 (2.40%) Hyper-V
4 3 (1.80%) IMail Server
5 1 (0.60%) vSphere
5 1 (0.60%) XenApp
5 1 (0.60%) XenDesktop
Systems Management
1 4 (2.40%) Backup Exec
2 1 (0.60%) HP Data Protector
2 1 (0.60%) Nagios
2 1 (0.60%) XenMobile
Vendors
1 104 (62.28%) Microsoft
2 24 (14.37%) Cisco
3 9 (5.39%) SAP
4 8 (4.79%) Polycom
4 8 (4.79%) RedPrairie
4 8 (4.79%) VMware
5 6 (3.59%) HP
6 5 (2.99%) Dell
7 4 (2.40%) LANDesk
7 4 (2.40%) Remedy
8 3 (1.80%) Citrix
8 3 (1.80%) Fortinet
8 3 (1.80%) IBM
8 3 (1.80%) Kaspersky
8 3 (1.80%) NetApp
8 3 (1.80%) ServiceNow
8 3 (1.80%) Splunk
8 3 (1.80%) Veeam
8 3 (1.80%) Xerox
9 2 (1.20%) Apple
Guildford, Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + benefits
Posted: 22 hours ago
Godalming, Surrey
Ashdown IT
Salary: £18000 - £23000 per annum + FULL MS training
Posted: 22 hours ago
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £16,000 to £18,000 per annum + excellent benefits
Posted: 22 hours ago
Epsom, Surrey
Ashdown IT
Salary: £22000 - £25000 per annum
Posted: 2 days ago
Basingstoke, Hampshire
Metaskil Limited
Posted: Yesterday
Leatherhead, Surrey
Webrecruit
Salary: £32,000 per annum Plus Benefits
Posted: Yesterday
Hampshire
Vadis People
Salary: £22000 - £25000 per annum
Posted: 5 days ago
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £20,000 to £25,000 per annum + excellent benefits
Posted: 2 days ago
Chatham, Kent
Devonshire Hayes Recruitment Specialists Ltd
Salary: From £23,000 to £26,000 per annum
Posted: 5 days ago
Leatherhead, Surrey
Sanderson
Salary: £23000.00 - £25000.00 per annum
Posted: 6 days ago
Buckingham, Buckinghamshire
Bluetownonline
Salary: £22000 per annum
Posted: 5 days ago
Portsmouth, Hampshire
Bluetownonline
Posted: 5 days ago
Reading, Berkshire
83Zero
Salary: From £25000 to £30000 per annum, + benefits package
Posted: Yesterday