The statistics below represent IT jobs advertised across the South East region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 5 May 2016 with a comparison to same period over 2 years.

3 months to
5 May 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 328 328 316
Rank change year-on-year
0 -12
Permanent jobs requiring a Help Desk Support 131 153 170
As % of all permanent IT jobs located in the South East 0.68% 0.72% 0.72%
As % of the Job Titles category 0.71% 0.74% 0.75%
Number of salaries quoted 119 140 157
Median salary £22,500 £22,500 £22,125
Median salary % change year-on-year
- +1.69%
90% offered a salary of more than £18,000 £18,500 £17,500
10% offered a salary of more than £29,000 £31,000 £29,250
UK excluding London median salary £22,500 £22,000 £22,000
% change year-on-year
+2.27% -
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18551 20619 22732
As % of all permanent IT jobs located in the South East 96.88% 96.95% 96.44%
Number of salaries quoted 15770 16461 18200
Median salary £42,500 £42,500 £42,500
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in the South East

Help Desk Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the South East region.

Help Desk Support Salary Trend in the South East

Help Desk Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Support across the South East region over the 3 months to 5 May 2016.

Help Desk Support Salary Histogram in the South East

Help Desk Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the South East region over the 3 months to 5 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -6 35 £22,000 -2.22% 2
Berkshire +2 24 £25,000 +16.27%
Hampshire +24 21 £25,000 +5.26% 2
West Sussex +1 15 £22,000 +10.00% 1
Oxfordshire -9 13 £25,000 +4.16% 4
Kent -15 10 £22,500 +9.75% 1
East Sussex +15 9 £27,500 +3.77%
Buckinghamshire +17 4 £25,500 +27.50% 1
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 5 May 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Help Desk Support in the job title.

1 163 (67.36%) Windows
2 122 (50.41%) Active Directory
3 119 (49.17%) Microsoft
4 100 (41.32%) MS Excel
5 84 (34.71%) MS Office
6 73 (30.17%) MS Exchange
7 64 (26.45%) Windows 7
8 50 (20.66%) TCP/IP
9 47 (19.42%) Windows Server
9 47 (19.42%) Windows 8
10 42 (17.36%) Windows XP
11 35 (14.46%) SLA
12 32 (13.22%) DNS
12 32 (13.22%) Office 365
13 31 (12.81%) LAN
14 30 (12.40%) Citrix
15 26 (10.74%) Microsoft Certification
15 26 (10.74%) WAN
16 24 (9.92%) Degree
17 22 (9.09%) DHCP
17 22 (9.09%) ITIL
18 19 (7.85%) SQL
18 19 (7.85%) CCNA
18 19 (7.85%) Cisco Certification
18 19 (7.85%) Android
19 18 (7.44%) Hyper-V
19 18 (7.44%) MCSE
19 18 (7.44%) Windows Server 2012
20 17 (7.02%) Windows Server 2008
21 16 (6.61%) Computer Science

Help Desk Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 73 (30.17%) MS Exchange
2 15 (6.20%) Exchange Server 2010
3 12 (4.96%) SharePoint
4 9 (3.72%) Exchange Server 2013
5 8 (3.31%) Exchange Server 2007
6 7 (2.89%) Exchange Server 2000
6 7 (2.89%) Skype for Business
7 3 (1.24%) Blackberry Enterprise Server
8 2 (0.83%) Exchange Server 2003
8 2 (0.83%) IBM Notes
8 2 (0.83%) SharePoint 2010
9 1 (0.41%) Apache
9 1 (0.41%) JBoss
Applications
1 100 (41.32%) MS Excel
2 84 (34.71%) MS Office
3 6 (2.48%) MS PowerPoint
4 2 (0.83%) InfoPath
Business Applications
1 6 (2.48%) Dynamics CRM
2 2 (0.83%) SAP Oil and Gas
Cloud Services
1 32 (13.22%) Office 365
2 3 (1.24%) Dropbox
3 1 (0.41%) Amazon AWS
3 1 (0.41%) Amazon EC2
3 1 (0.41%) Amazon ELB
3 1 (0.41%) Amazon S3
3 1 (0.41%) Amazon SQS
3 1 (0.41%) Route 53
3 1 (0.41%) Virtual Private Cloud
Communications & Networking
1 50 (20.66%) TCP/IP
2 32 (13.22%) DNS
3 31 (12.81%) LAN
4 26 (10.74%) WAN
5 22 (9.09%) DHCP
6 15 (6.20%) Extranet
7 12 (4.96%) Wireless
8 11 (4.55%) Internet
9 10 (4.13%) VoIP
10 4 (1.65%) IP Telephony
10 4 (1.65%) VPN
11 3 (1.24%) Firewall
11 3 (1.24%) SMTP
12 2 (0.83%) ADSL
12 2 (0.83%) NAS
12 2 (0.83%) Remote Desktop
12 2 (0.83%) SAN
13 1 (0.41%) Broadband
13 1 (0.41%) Ethernet
13 1 (0.41%) Skype
Database & Business Intelligence
1 10 (4.13%) SQL Server
2 1 (0.41%) Amazon RDS
2 1 (0.41%) Data Mining
2 1 (0.41%) MySQL
Development Applications
1 3 (1.24%) JIRA
2 1 (0.41%) Bitbucket
2 1 (0.41%) Git (software)
2 1 (0.41%) Jenkins
General
1 10 (4.13%) Finance
2 3 (1.24%) Pharmaceutical
2 3 (1.24%) Retail
2 3 (1.24%) Telecoms
3 2 (0.83%) Electronics
3 2 (0.83%) Manufacturing
3 2 (0.83%) Marketing
4 1 (0.41%) Military
4 1 (0.41%) Polish Language
Libraries, Frameworks & Software Standards
1 8 (3.31%) .NET
2 4 (1.65%) ADO.NET
2 4 (1.65%) ASP.NET
3 2 (0.83%) HTML
4 1 (0.41%) CSS
Miscellaneous
1 16 (6.61%) Computer Science
2 11 (4.55%) Analytical Skills
2 11 (4.55%) Blackberry
3 6 (2.48%) iPhone
4 5 (2.07%) Driving Licence
4 5 (2.07%) EPoS
5 4 (1.65%) Management Information System
6 3 (1.24%) Fat Client
6 3 (1.24%) Thin Client
6 3 (1.24%) Visualisation
7 2 (0.83%) Client/Server
7 2 (0.83%) Data Centre
7 2 (0.83%) Video Conferencing
8 1 (0.41%) BBC
8 1 (0.41%) Biometrics
8 1 (0.41%) Mainframe
8 1 (0.41%) VLE
Operating Systems
1 163 (67.36%) Windows
2 64 (26.45%) Windows 7
3 47 (19.42%) Windows 8
3 47 (19.42%) Windows Server
4 42 (17.36%) Windows XP
5 19 (7.85%) Android
6 18 (7.44%) Windows Server 2012
7 17 (7.02%) Windows Server 2008
8 12 (4.96%) Apple iOS
8 12 (4.96%) Linux
9 11 (4.55%) Windows 10
10 7 (2.89%) Windows 2000 Server
11 3 (1.24%) CentOS
11 3 (1.24%) Red Hat Enterprise Linux
11 3 (1.24%) Windows Server 2003
12 2 (0.83%) Debian
12 2 (0.83%) Mac OS X
12 2 (0.83%) Ubuntu
12 2 (0.83%) Unix
12 2 (0.83%) Windows Vista
Processes & Methodologies
1 22 (9.09%) ITIL
2 16 (6.61%) Coaching
3 13 (5.37%) ITSM
3 13 (5.37%) Mentoring
4 12 (4.96%) Problem Management
4 12 (4.96%) Service Management
5 10 (4.13%) Validation
6 7 (2.89%) Incident Management
6 7 (2.89%) Root Cause Analysis
7 6 (2.48%) CRM
7 6 (2.48%) High Availability
7 6 (2.48%) Mobile Device Management
7 6 (2.48%) Project Planning
8 5 (2.07%) Time Management
9 3 (1.24%) Analytics
9 3 (1.24%) Migration
9 3 (1.24%) Network Management
9 3 (1.24%) OO
9 3 (1.24%) Service Delivery
10 2 (0.83%) Business Intelligence
Programming Languages
1 19 (7.85%) SQL
2 4 (1.65%) C#
2 4 (1.65%) VB.NET
3 2 (0.83%) Java
3 2 (0.83%) VB
Qualifications
1 26 (10.74%) Microsoft Certification
2 24 (9.92%) Degree
3 19 (7.85%) CCNA
3 19 (7.85%) Cisco Certification
4 18 (7.44%) MCSE
5 12 (4.96%) MCITP
5 12 (4.96%) MCP
6 7 (2.89%) MCSA
6 7 (2.89%) MCTS
7 6 (2.48%) HNC
8 5 (2.07%) Security Cleared
9 4 (1.65%) A+ Certification
9 4 (1.65%) ITIL Certification
9 4 (1.65%) SC Cleared
10 1 (0.41%) GNVQ
10 1 (0.41%) HND
10 1 (0.41%) ITIL Foundation Certificate
10 1 (0.41%) MCDST
10 1 (0.41%) RHCE
10 1 (0.41%) RHCSA
Quality Assurance & Compliance
1 35 (14.46%) SLA
2 1 (0.41%) ISO/IEC 27001
System Software
1 122 (50.41%) Active Directory
2 18 (7.44%) Hyper-V
3 10 (4.13%) VMware Infrastructure
4 9 (3.72%) XenApp
5 6 (2.48%) Citrix Presentation Server
5 6 (2.48%) XenDesktop
6 2 (0.83%) Terminal Server
6 2 (0.83%) Terminal Services
6 2 (0.83%) vSphere
7 1 (0.41%) Postfix
Systems Management
1 11 (4.55%) SCCM
2 6 (2.48%) Microsoft Data Protection Manager
2 6 (2.48%) SCOM
3 5 (2.07%) Nagios
4 1 (0.41%) Norton AntiVirus
4 1 (0.41%) SCSM
4 1 (0.41%) SCVMM
Vendors
1 119 (49.17%) Microsoft
2 30 (12.40%) Citrix
3 16 (6.61%) VMware
4 12 (4.96%) Cisco
5 7 (2.89%) Acronis
6 6 (2.48%) Trend Micro
7 5 (2.07%) Salesforce.com
7 5 (2.07%) Sophos
7 5 (2.07%) Veeam
7 5 (2.07%) WatchGuard
8 4 (1.65%) IBM
9 3 (1.24%) SAP
10 2 (0.83%) Red Hat
10 2 (0.83%) Symantec
10 2 (0.83%) ThinPrint
11 1 (0.41%) Avaya
11 1 (0.41%) Canon
11 1 (0.41%) CommVault
11 1 (0.41%) Intel Security
11 1 (0.41%) SolarWinds
Shoreham-By-Sea, West Sussex
Acuro (MaxAd Ltd)
Salary: £30000 per annum + Benefits
Posted: 8 hours ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £25,000 per annum + Excellent Company Benefits + Train
Posted: Yesterday
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £27,000 per annum £25,000 to £27,000 Negotiable + G'Te
Posted: Yesterday
Southampton, Hampshire
Spectrum IT Recruitment (South) Ltd
Salary: £25000 - £30000 per annum + Bonus & Benefits
Posted: 2 days ago
High Wycombe, Buckinghamshire
Understanding Recruitment
Salary: £20000.00 - £23000.00 per annum
Posted: 2 days ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £16000 - £20000 per annum + pension, BUPA
Posted: 2 days ago
Abingdon, Oxfordshire
Employ Solutions
Salary: From £30,000 to £40,000 per annum + benefits
Posted: 3 days ago
Kent
Comtecs
Salary: £14000 - £15000 Per Annum +Benefits
Posted: 6 days ago
Abingdon, Oxfordshire
Bluetownonline
Salary: £20000 per annum
Posted: 6 days ago