The first table below looks at the demand for the Help Desk Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 30 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the South East region.

Location
3 months to
30 Jul 2014
Same period 2013 Same period 2012
Help Desk Support
Rank 346 334 363
Rank change year-on-year
-12 +29
Permanent jobs requiring a Help Desk Support 103 101 84
As % of all permanent IT jobs located in the South East 0.45% 0.46% 0.36%
As % of the Job Titles category 0.48% 0.48% 0.38%
Number of salaries quoted 88 95 76
Average salary £21,250 £21,250 £22,000
Average salary % change year-on-year
- -3.40%
90% offered a salary of more than £17,500 £17,500 £18,250
10% offered a salary of more than £26,500 £25,000 £32,000
UK excluding London average salary £23,000 £20,500 £21,500
% change year-on-year
+12.19% -4.65%
Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
21467 20915 22118
As % of all permanent IT jobs located in the South East 94.83% 95.01% 95.57%
Number of salaries quoted 17159 17230 18906
Average salary £42,500 £40,000 £40,000
Average salary % change year-on-year
+6.25% -
90% offered a salary of more than £25,000 £25,000 £25,550
10% offered a salary of more than £60,000 £60,000 £60,000
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Help Desk Support
England

Help Desk Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in the South East

Help Desk Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the South East region.

Help Desk Support Salary Trend in the South East

Help Desk Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Support across the South East region over the 3 months to 30 July 2014.

Help Desk Support Salary Histogram in the South East

Help Desk Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the South East region over the 3 months to 30 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
East Sussex -1 27 £22,000 +2.32% 2
Berkshire +1 23 £21,500 +10.25% 1
Surrey -19 18 £20,000 -4.76%
Hampshire -18 15 £21,000 -6.66%
Kent -5 9 £20,000 -11.11% 1
Buckinghamshire -5 7 £18,000 -20.00%
West Sussex -10 3 £26,000 +22.35% 1
Middlesex - 2 £24,000 - 1
Oxfordshire -1 1 £30,000 +20.00% 1
Sussex - 1 - -
Help Desk Support
England

Help Desk Support
Top 30 Related IT Skills in the South East

For the 6 months to 30 July 2014, IT jobs across the South East region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 158 (76.33%) Windows
2 110 (53.14%) Microsoft
3 104 (50.24%) MS Office
4 95 (45.89%) Active Directory
5 75 (36.23%) ITIL
5 75 (36.23%) MS Excel
6 66 (31.88%) Windows 7
7 53 (25.60%) Windows XP
8 45 (21.74%) MS Exchange
9 42 (20.29%) Windows Server 2008
10 41 (19.81%) SLA
11 39 (18.84%) TCP/IP
12 31 (14.98%) Windows Server 2003
13 29 (14.01%) Finance
13 29 (14.01%) Microsoft Certification
13 29 (14.01%) A+ Certification
14 26 (12.56%) DHCP
15 24 (11.59%) VoIP
15 24 (11.59%) VMware
15 24 (11.59%) Exchange Server 2007
16 23 (11.11%) Windows 8
17 22 (10.63%) MCITP
18 21 (10.14%) Windows Vista
18 21 (10.14%) Cisco
18 21 (10.14%) Linux
19 20 (9.66%) Citrix
19 20 (9.66%) VPN
19 20 (9.66%) Wireless
19 20 (9.66%) Firewall
20 19 (9.18%) Blackberry

Help Desk Support
Top Related IT Skills in the South East by Category

For the 6 months to 30 July 2014, IT jobs across the South East region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 45 (21.74%) MS Exchange
2 24 (11.59%) Exchange Server 2007
3 18 (8.70%) Exchange Server 2010
4 13 (6.28%) SharePoint
5 10 (4.83%) Exchange Server 2003
6 7 (3.38%) Exchange Server 2000
6 7 (3.38%) SharePoint 2010
7 5 (2.42%) Exchange Server 2013
8 4 (1.93%) SharePoint 2013
8 4 (1.93%) Blackberry Enterprise Server
8 4 (1.93%) IIS
9 2 (0.97%) WordPress
10 1 (0.48%) Apache
10 1 (0.48%) Tomcat
10 1 (0.48%) IBM Notes
10 1 (0.48%) Lync
10 1 (0.48%) Office Communications Server
Applications
1 104 (50.24%) MS Office
2 75 (36.23%) MS Excel
3 9 (4.35%) MS PowerPoint
4 2 (0.97%) QuarkXPress
5 1 (0.48%) Spreadsheet
Cloud Services
1 5 (2.42%) Google Apps
2 1 (0.48%) SaaS
Communications & Networking
1 39 (18.84%) TCP/IP
2 26 (12.56%) DHCP
3 24 (11.59%) VoIP
4 20 (9.66%) VPN
4 20 (9.66%) Wireless
4 20 (9.66%) Firewall
5 17 (8.21%) DNS
6 8 (3.86%) LAN
7 5 (2.42%) Broadband
7 5 (2.42%) Internet
8 4 (1.93%) iSCSI
9 3 (1.45%) WAN
9 3 (1.45%) ADSL
10 1 (0.48%) Ethernet
10 1 (0.48%) Intranet
10 1 (0.48%) Extranet
Database & Business Intelligence
1 17 (8.21%) SQL Server
2 7 (3.38%) SQL Server 2005
2 7 (3.38%) SQL Server 2008
3 4 (1.93%) SQL Server 2012
4 1 (0.48%) Oracle Database 10g
4 1 (0.48%) MySQL
4 1 (0.48%) MS Access
4 1 (0.48%) SQL Server 2000
4 1 (0.48%) Oracle Database
4 1 (0.48%) Oracle Database 11g
General
1 29 (14.01%) Finance
2 19 (9.18%) Retail
3 14 (6.76%) Law
4 8 (3.86%) Legal
5 5 (2.42%) Publishing
6 4 (1.93%) French Language
7 2 (0.97%) German Language
7 2 (0.97%) Telecoms
Libraries, Frameworks & Software Standards
1 5 (2.42%) HTML
2 4 (1.93%) COM
3 3 (1.45%) CSS
4 2 (0.97%) LAMP
4 2 (0.97%) XML
4 2 (0.97%) .NET
5 1 (0.48%) Web Services
5 1 (0.48%) Middleware
5 1 (0.48%) HTML5
5 1 (0.48%) Oracle Fusion
Miscellaneous
1 19 (9.18%) Blackberry
2 17 (8.21%) EPoS
3 6 (2.90%) iPhone
4 4 (1.93%) Computer Science
5 2 (0.97%) iPad
5 2 (0.97%) IVR
6 1 (0.48%) Firmware
6 1 (0.48%) Wiki
6 1 (0.48%) Blog
Operating Systems
1 158 (76.33%) Windows
2 66 (31.88%) Windows 7
3 53 (25.60%) Windows XP
4 42 (20.29%) Windows Server 2008
5 31 (14.98%) Windows Server 2003
6 23 (11.11%) Windows 8
7 21 (10.14%) Windows Vista
7 21 (10.14%) Linux
8 16 (7.73%) Windows 2000 Server
9 10 (4.83%) Windows Server 2012
10 7 (3.38%) Mac OS X
10 7 (3.38%) SUSE
10 7 (3.38%) Debian
10 7 (3.38%) Ubuntu
10 7 (3.38%) CentOS
10 7 (3.38%) Red Hat Enterprise Linux
11 4 (1.93%) Android
11 4 (1.93%) Windows Phone
12 3 (1.45%) Mac OS
13 2 (0.97%) UNIX
Processes & Methodologies
1 75 (36.23%) ITIL
2 17 (8.21%) Software Distribution
3 12 (5.80%) CRM
4 11 (5.31%) Incident Management
5 9 (4.35%) Service Management
6 7 (3.38%) Problem Management
7 6 (2.90%) Service Delivery
8 5 (2.42%) E-Commerce
9 4 (1.93%) Document Management
9 4 (1.93%) Ethical Hacking
9 4 (1.93%) Web Development
9 4 (1.93%) Software Deployment
9 4 (1.93%) Change Control
9 4 (1.93%) Risk Management
9 4 (1.93%) Project Management
10 3 (1.45%) ITSM
10 3 (1.45%) CAD
11 2 (0.97%) Data Protection
12 1 (0.48%) Workflow
12 1 (0.48%) Network Management
Programming Languages
1 7 (3.38%) SQL
2 2 (0.97%) PowerHouse
2 2 (0.97%) PHP
3 1 (0.48%) Java
3 1 (0.48%) JavaScript
Qualifications
1 29 (14.01%) Microsoft Certification
1 29 (14.01%) A+ Certification
2 22 (10.63%) MCITP
3 19 (9.18%) MCSE
4 16 (7.73%) Degree
4 16 (7.73%) CCNA
4 16 (7.73%) Cisco Certification
5 12 (5.80%) MCP
6 9 (4.35%) ITIL Foundation Certificate
7 6 (2.90%) Network+ Certification
8 5 (2.42%) MCSA
9 4 (1.93%) MCDST
9 4 (1.93%) CEH
9 4 (1.93%) GNVQ
9 4 (1.93%) ACSP
10 3 (1.45%) HND
10 3 (1.45%) Security Cleared
11 2 (0.97%) SC Cleared
11 2 (0.97%) ITIL Certification
12 1 (0.48%) DV Cleared
Quality Assurance & Compliance
1 41 (19.81%) SLA
2 3 (1.45%) ISO/IEC 27001
3 1 (0.48%) QA
System Software
1 95 (45.89%) Active Directory
2 13 (6.28%) VMware Infrastructure
3 5 (2.42%) Hyper-V
4 4 (1.93%) vSphere
5 2 (0.97%) Terminal Services
Systems Management
1 15 (7.25%) SCCM
2 5 (2.42%) ServiceCenter
3 4 (1.93%) Backup Exec
3 4 (1.93%) Systems Management Server (SMS)
3 4 (1.93%) Norton AntiVirus
4 2 (0.97%) Cisco UCCX
5 1 (0.48%) Tivoli
5 1 (0.48%) Tivoli Storage Manager
Vendors
1 110 (53.14%) Microsoft
2 24 (11.59%) VMware
3 21 (10.14%) Cisco
4 20 (9.66%) Citrix
5 18 (8.70%) SAP
6 13 (6.28%) Apple
7 8 (3.86%) Symantec
8 7 (3.38%) Red Hat
9 6 (2.90%) Oracle
9 6 (2.90%) Avaya
10 5 (2.42%) Peregrine
10 5 (2.42%) JD Edwards
10 5 (2.42%) HP
10 5 (2.42%) Google
11 4 (1.93%) Acronis
11 4 (1.93%) CommVault
12 3 (1.45%) Remedy
12 3 (1.45%) McAfee
12 3 (1.45%) ServiceNow
13 2 (0.97%) Adobe
Oxford, Oxfordshire
HAYS INFORMATION TECHNOLOGY
Salary: £23000 - £25000 per annum + Benefits
Posted: 5 hours ago
Middlesex
Qualserv Consulting
Salary: £24K to 15% bonus & benefits
Posted: Yesterday
Brighton, East Sussex
ARC IT Recruitment Ltd
Salary: £20000 - £22500 Per Annum
Posted: 4 days ago
Reading, Berkshire
Searchability.co.uk
Salary: £20000 - £23000 per annum
Posted: 5 days ago
Brighton, East Sussex
Information Technology Services
Salary: £22k - 26k per year + Benefits, Bonus & Training
Posted: 5 days ago
Shoreham-By-Sea
Recruitment Revolution Limited
Salary: Up to £26,000 plus benefits after qualifying period
Posted: 7 days ago