The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 27 April 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
27 Apr 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 360 355 346
Rank change year-on-year
-5 -9
Permanent jobs requiring a Help Desk Support 81 103 100
As % of all permanent IT jobs located in the South East 0.38% 0.44% 0.45%
As % of the Job Titles category 0.40% 0.46% 0.47%
Number of salaries quoted 76 95 95
Average salary £22,500 £22,500 £22,500
90% offered a salary of more than £18,500 £18,000 £16,500
10% offered a salary of more than £28,000 £31,500 £29,200
UK excluding London average salary £22,000 £21,500 £21,500
% change year-on-year
+2.32% -
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20363 22203 21325
As % of all permanent IT jobs located in the South East 94.93% 94.80% 95.10%
Number of salaries quoted 16368 17762 17621
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Help Desk Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in the South East

Help Desk Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the South East region.

Help Desk Support Salary Trend in the South East

Help Desk Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Support across the South East region over the 3 months to 27 April 2015.

Help Desk Support Salary Histogram in the South East

Help Desk Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the South East region over the 3 months to 27 April 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +17 27 £25,000 +6.38% 1
Kent +26 18 £25,000 +81.81% 2
Berkshire -17 15 £18,500 -17.77% 1
Oxfordshire +15 9 £19,000 +10.14% 3
Hampshire -27 5 £22,500 -0.44% 2
West Sussex +7 4 £22,750 +8.33%
Buckinghamshire -2 2 £20,000 - 1
Help Desk Support
England

Help Desk Support
Top 30 Related IT Skills in the South East

For the 6 months to 27 April 2015, IT jobs across the South East region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 109 (72.67%) Windows
2 87 (58.00%) Microsoft
3 74 (49.33%) MS Office
4 69 (46.00%) Active Directory
5 54 (36.00%) MS Excel
6 46 (30.67%) Windows XP
7 41 (27.33%) MS Exchange
8 35 (23.33%) Windows 7
9 30 (20.00%) Windows 8
9 30 (20.00%) Firewall
10 28 (18.67%) Windows Server 2008
11 26 (17.33%) ITIL
12 25 (16.67%) Microsoft Certification
13 23 (15.33%) Citrix
14 22 (14.67%) TCP/IP
15 21 (14.00%) Windows Server 2012
16 20 (13.33%) Windows Server 2003
17 19 (12.67%) SLA
18 18 (12.00%) VPN
18 18 (12.00%) MCSE
19 17 (11.33%) DNS
19 17 (11.33%) DHCP
20 15 (10.00%) Windows 2000 Server
20 15 (10.00%) Law
21 14 (9.33%) Exchange Server 2007
22 13 (8.67%) MCITP
23 12 (8.00%) WAN
23 12 (8.00%) Windows Vista
24 11 (7.33%) Hyper-V
24 11 (7.33%) CCNA

Help Desk Support
Top Related IT Skills in the South East by Category

For the 6 months to 27 April 2015, IT jobs across the South East region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 41 (27.33%) MS Exchange
2 14 (9.33%) Exchange Server 2007
3 10 (6.67%) Exchange Server 2010
3 10 (6.67%) WorkSite
4 9 (6.00%) Exchange Server 2000
4 9 (6.00%) Exchange Server 2003
5 6 (4.00%) Blackberry Enterprise Server
6 2 (1.33%) SharePoint
7 1 (0.67%) IIS
Applications
1 74 (49.33%) MS Office
2 54 (36.00%) MS Excel
3 3 (2.00%) MS PowerPoint
Cloud Services
1 3 (2.00%) Office 365
2 1 (0.67%) Google Apps
Communications & Networking
1 30 (20.00%) Firewall
2 22 (14.67%) TCP/IP
3 18 (12.00%) VPN
4 17 (11.33%) DNS
4 17 (11.33%) DHCP
5 12 (8.00%) WAN
6 11 (7.33%) Internet
7 10 (6.67%) LAN
8 8 (5.33%) Wireless
9 3 (2.00%) Extranet
10 2 (1.33%) Wi-Fi
11 1 (0.67%) IMAP
11 1 (0.67%) Broadband
11 1 (0.67%) PBX
11 1 (0.67%) VoIP
11 1 (0.67%) POP3
11 1 (0.67%) SMTP
11 1 (0.67%) SAN
Database & Business Intelligence
1 6 (4.00%) SQL Server
2 1 (0.67%) Crystal Reports
2 1 (0.67%) Relational Database
General
1 15 (10.00%) Law
2 8 (5.33%) Telecoms
3 4 (2.67%) Finance
3 4 (2.67%) Retail
4 3 (2.00%) Advertising
4 3 (2.00%) Legal
5 1 (0.67%) Manufacturing
5 1 (0.67%) Aerospace
5 1 (0.67%) Electronics
5 1 (0.67%) Marketing
5 1 (0.67%) Korean Language
Libraries, Frameworks & Software Standards
1 5 (3.33%) HTML
2 1 (0.67%) EDI
2 1 (0.67%) MAPI
Miscellaneous
1 11 (7.33%) Blackberry
2 5 (3.33%) iPhone
3 4 (2.67%) Analytical Skills
3 4 (2.67%) Computer Science
4 3 (2.00%) Mobile Computing
5 1 (0.67%) Mobile App
5 1 (0.67%) iPad
5 1 (0.67%) Data Structures
5 1 (0.67%) Fat Client
5 1 (0.67%) EPoS
5 1 (0.67%) Thin Client
5 1 (0.67%) Smartphone
5 1 (0.67%) Statistics
5 1 (0.67%) Mathematics
Operating Systems
1 109 (72.67%) Windows
2 46 (30.67%) Windows XP
3 35 (23.33%) Windows 7
4 30 (20.00%) Windows 8
5 28 (18.67%) Windows Server 2008
6 21 (14.00%) Windows Server 2012
7 20 (13.33%) Windows Server 2003
8 15 (10.00%) Windows 2000 Server
9 12 (8.00%) Windows Vista
10 5 (3.33%) Linux
11 2 (1.33%) Apple iOS
12 1 (0.67%) UNIX
12 1 (0.67%) Mac OS X
Processes & Methodologies
1 26 (17.33%) ITIL
2 9 (6.00%) Problem Management
3 7 (4.67%) Incident Management
4 6 (4.00%) CRM
4 6 (4.00%) Service Management
4 6 (4.00%) ITSM
5 4 (2.67%) Document Management
5 4 (2.67%) Logistics
5 4 (2.67%) Software Testing
5 4 (2.67%) Service Delivery
6 3 (2.00%) E-Commerce
7 2 (1.33%) Mobile Device Management
7 2 (1.33%) DevOps
8 1 (0.67%) Kalman Filter
8 1 (0.67%) Line Management
8 1 (0.67%) Software License Management
8 1 (0.67%) SIEM
8 1 (0.67%) Continuous Improvement
8 1 (0.67%) Practice Management
8 1 (0.67%) Migration
Programming Languages
1 6 (4.00%) SQL
2 5 (3.33%) PowerShell
Qualifications
1 25 (16.67%) Microsoft Certification
2 18 (12.00%) MCSE
3 13 (8.67%) MCITP
4 11 (7.33%) Degree
4 11 (7.33%) CCNA
4 11 (7.33%) Cisco Certification
5 9 (6.00%) MCP
6 6 (4.00%) MCSA
7 5 (3.33%) MCTS
8 4 (2.67%) HND
9 2 (1.33%) A+ Certification
9 2 (1.33%) ITIL Foundation Certificate
10 1 (0.67%) ITIL Certification
10 1 (0.67%) CCSA
10 1 (0.67%) Citrix Certification
10 1 (0.67%) CISSP
10 1 (0.67%) SC Cleared
10 1 (0.67%) CTC Cleared
10 1 (0.67%) Security Cleared
Quality Assurance & Compliance
1 19 (12.67%) SLA
2 1 (0.67%) Sarbanes-Oxley
2 1 (0.67%) ISO/IEC 27001
System Software
1 69 (46.00%) Active Directory
2 11 (7.33%) Hyper-V
3 7 (4.67%) VMware Infrastructure
4 4 (2.67%) XenApp
5 3 (2.00%) XenDesktop
6 1 (0.67%) VirtualBox
6 1 (0.67%) KVM
Systems Management
1 5 (3.33%) Backup Exec
1 5 (3.33%) SCCM
2 3 (2.00%) Norton AntiVirus
3 2 (1.33%) WSUS
4 1 (0.67%) Opscode Chef
4 1 (0.67%) AirWatch
Vendors
1 87 (58.00%) Microsoft
2 23 (15.33%) Citrix
3 10 (6.67%) VMware
4 6 (4.00%) Apple
4 6 (4.00%) HP
5 5 (3.33%) MobileIron
6 4 (2.67%) McAfee
7 3 (2.00%) Symantec
7 3 (2.00%) AppSense
7 3 (2.00%) NetApp
7 3 (2.00%) ServiceNow
7 3 (2.00%) 3PAR
8 2 (1.33%) Novell
8 2 (1.33%) SAP
8 2 (1.33%) Cisco
8 2 (1.33%) Mitel
8 2 (1.33%) Sophos
9 1 (0.67%) Remedy
9 1 (0.67%) Google
9 1 (0.67%) NETGEAR
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £30,000 per annum £25,000 to £30,000 Negotiable + Bonu
Posted: Yesterday
Hampshire
Ashdown IT
Salary: £25000 per annum + pension, 25 days holiday
Posted: 2 days ago
Reading, Berkshire
Latcom Ltd
Salary: From £25,000 to £25,000 per annum + Good Benefits
Posted: 3 days ago
Forest Row, East Sussex
Vadis People
Salary: £22000 - £25000 per annum
Posted: 4 days ago
Sevenoaks, Kent
Linkpoint Resources
Salary: From £18,000 to £25,000 per annum plus benefits
Posted: 5 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £19,000 per annum
Posted: 5 days ago
Buckinghamshire
Omnio Recruitment
Salary: 25000 Per Annum
Posted: 5 days ago
Sevenoaks, Kent
Linkpoint Resources
Salary: From £18,000 to £25,000 per annum
Posted: 6 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £28,000 per annum + Benefits
Posted: 6 days ago