The statistics below represent IT jobs advertised across the South East region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 26 May 2016 with a comparison to same period over 2 years.

3 months to
26 May 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 317 303 324
Rank change year-on-year
-14 +21
Permanent jobs requiring a Help Desk Support 123 164 156
As % of all permanent IT jobs located in the South East 0.68% 0.79% 0.68%
As % of the Job Titles category 0.70% 0.82% 0.71%
Number of salaries quoted 112 149 148
Median salary £22,500 £22,750 £22,000
Median salary % change year-on-year
-1.09% +3.40%
90% offered a salary of more than £18,000 £18,500 £17,500
10% offered a salary of more than £29,750 £33,700 £30,000
UK excluding London median salary £22,000 £22,000 £22,000
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17624 20064 22070
As % of all permanent IT jobs located in the South East 96.79% 97.07% 96.47%
Number of salaries quoted 14938 16188 17853
Median salary £44,000 £42,500 £42,500
Median salary % change year-on-year
+3.52% -
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £62,500
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in the South East

Help Desk Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the South East region.

Help Desk Support Salary Trend in the South East

Help Desk Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Support across the South East region over the 3 months to 26 May 2016.

Help Desk Support Salary Histogram in the South East

Help Desk Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the South East region over the 3 months to 26 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +8 34 £22,000 -2.22% 1
Berkshire +4 23 £25,000 +9.89% 3
Hampshire +21 21 £26,500 - 3
West Sussex -3 12 £22,000 +10.00%
Oxfordshire -17 12 £25,000 +4.16% 1
Kent -10 10 £22,500 +18.42%
Buckinghamshire +24 7 £21,500 +4.87% 2
East Sussex +18 4 £27,500 +3.77%
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 26 May 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Help Desk Support in the job title.

1 159 (67.37%) Windows
2 116 (49.15%) Active Directory
3 113 (47.88%) Microsoft
4 101 (42.80%) MS Excel
5 80 (33.90%) MS Office
6 65 (27.54%) Windows 7
6 65 (27.54%) MS Exchange
7 46 (19.49%) TCP/IP
8 45 (19.07%) Windows 8
9 44 (18.64%) Windows Server
10 39 (16.53%) Windows XP
11 37 (15.68%) Office 365
12 34 (14.41%) SLA
12 34 (14.41%) DNS
13 31 (13.14%) LAN
14 26 (11.02%) WAN
14 26 (11.02%) Microsoft Certification
15 25 (10.59%) Citrix
15 25 (10.59%) Degree
16 24 (10.17%) DHCP
17 21 (8.90%) Android
18 20 (8.47%) SQL
19 19 (8.05%) Cisco Certification
19 19 (8.05%) CCNA
19 19 (8.05%) Hyper-V
20 18 (7.63%) MCSE
20 18 (7.63%) Windows Server 2012
21 17 (7.20%) ITIL
22 16 (6.78%) Windows Server 2008
22 16 (6.78%) Coaching

Help Desk Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 65 (27.54%) MS Exchange
2 15 (6.36%) Exchange Server 2010
3 12 (5.08%) SharePoint
4 9 (3.81%) Exchange Server 2013
5 8 (3.39%) Exchange Server 2007
6 7 (2.97%) Exchange Server 2000
6 7 (2.97%) Skype for Business
7 2 (0.85%) IBM Notes
8 1 (0.42%) Apache
8 1 (0.42%) Blackberry Enterprise Server
8 1 (0.42%) JBoss
Applications
1 101 (42.80%) MS Excel
2 80 (33.90%) MS Office
3 6 (2.54%) MS PowerPoint
4 2 (0.85%) InfoPath
Business Applications
1 6 (2.54%) Dynamics CRM
2 3 (1.27%) SAP Oil and Gas
Cloud Services
1 37 (15.68%) Office 365
2 3 (1.27%) Dropbox
3 1 (0.42%) Amazon AWS
3 1 (0.42%) Amazon EC2
3 1 (0.42%) Amazon ELB
3 1 (0.42%) Amazon S3
3 1 (0.42%) Amazon SQS
3 1 (0.42%) Microsoft Azure
3 1 (0.42%) Route 53
3 1 (0.42%) Virtual Private Cloud
Communications & Networking
1 46 (19.49%) TCP/IP
2 34 (14.41%) DNS
3 31 (13.14%) LAN
4 26 (11.02%) WAN
5 24 (10.17%) DHCP
6 15 (6.36%) Extranet
7 10 (4.24%) Internet
8 8 (3.39%) Wireless
9 6 (2.54%) VoIP
9 6 (2.54%) VPN
10 4 (1.69%) IP Telephony
11 3 (1.27%) ADSL
11 3 (1.27%) Broadband
11 3 (1.27%) Firewall
11 3 (1.27%) SMTP
12 2 (0.85%) NAS
12 2 (0.85%) Remote Desktop
12 2 (0.85%) SAN
13 1 (0.42%) Ethernet
13 1 (0.42%) Skype
Database & Business Intelligence
1 12 (5.08%) SQL Server
2 1 (0.42%) Amazon RDS
2 1 (0.42%) Big Data
2 1 (0.42%) Data Mining
2 1 (0.42%) MySQL
Development Applications
1 4 (1.69%) JIRA
2 1 (0.42%) Bitbucket
2 1 (0.42%) Git (software)
2 1 (0.42%) Jenkins
General
1 11 (4.66%) Finance
2 4 (1.69%) Retail
2 4 (1.69%) Telecoms
3 3 (1.27%) Electronics
3 3 (1.27%) Manufacturing
3 3 (1.27%) Marketing
4 1 (0.42%) Automotive
4 1 (0.42%) Military
4 1 (0.42%) Pharmaceutical
4 1 (0.42%) Polish Language
Libraries, Frameworks & Software Standards
1 8 (3.39%) .NET
2 4 (1.69%) ADO.NET
2 4 (1.69%) ASP.NET
3 1 (0.42%) CSS
3 1 (0.42%) HTML
Miscellaneous
1 14 (5.93%) Computer Science
2 12 (5.08%) Analytical Skills
3 8 (3.39%) Blackberry
4 7 (2.97%) iPhone
5 5 (2.12%) EPoS
6 4 (1.69%) Fat Client
6 4 (1.69%) Management Information System
6 4 (1.69%) Thin Client
7 3 (1.27%) iPad
8 2 (0.85%) Client/Server
8 2 (0.85%) Data Centre
8 2 (0.85%) Driving Licence
8 2 (0.85%) Video Conferencing
9 1 (0.42%) BBC
9 1 (0.42%) Biometrics
9 1 (0.42%) Mainframe
9 1 (0.42%) Smartphone
9 1 (0.42%) Visualisation
9 1 (0.42%) VLE
Operating Systems
1 159 (67.37%) Windows
2 65 (27.54%) Windows 7
3 45 (19.07%) Windows 8
4 44 (18.64%) Windows Server
5 39 (16.53%) Windows XP
6 21 (8.90%) Android
7 18 (7.63%) Windows Server 2012
8 16 (6.78%) Windows Server 2008
9 15 (6.36%) Windows 10
10 13 (5.51%) Apple iOS
11 11 (4.66%) Linux
12 7 (2.97%) Windows 2000 Server
13 3 (1.27%) Mac OS X
13 3 (1.27%) Unix
13 3 (1.27%) Windows Server 2003
13 3 (1.27%) Windows Vista
14 1 (0.42%) CentOS
14 1 (0.42%) Red Hat Enterprise Linux
Processes & Methodologies
1 17 (7.20%) ITIL
2 16 (6.78%) Coaching
3 14 (5.93%) ITSM
4 11 (4.66%) Mentoring
4 11 (4.66%) Problem Management
5 10 (4.24%) Service Management
5 10 (4.24%) Validation
6 7 (2.97%) Mobile Device Management
6 7 (2.97%) Root Cause Analysis
7 6 (2.54%) CRM
7 6 (2.54%) High Availability
7 6 (2.54%) Incident Management
7 6 (2.54%) Project Planning
8 5 (2.12%) Time Management
9 4 (1.69%) Migration
10 3 (1.27%) Business Intelligence
10 3 (1.27%) Digital Marketing
10 3 (1.27%) Network Management
10 3 (1.27%) Programme Management
10 3 (1.27%) Project Management
Programming Languages
1 20 (8.47%) SQL
2 4 (1.69%) C#
2 4 (1.69%) VB.NET
3 2 (0.85%) Java
3 2 (0.85%) VB
Qualifications
1 26 (11.02%) Microsoft Certification
2 25 (10.59%) Degree
3 19 (8.05%) CCNA
3 19 (8.05%) Cisco Certification
4 18 (7.63%) MCSE
5 14 (5.93%) MCP
6 13 (5.51%) MCITP
7 7 (2.97%) MCSA
7 7 (2.97%) MCTS
8 6 (2.54%) HNC
9 5 (2.12%) Security Cleared
10 4 (1.69%) A+ Certification
10 4 (1.69%) ITIL Certification
10 4 (1.69%) SC Cleared
11 2 (0.85%) GNVQ
12 1 (0.42%) HND
12 1 (0.42%) MCDST
12 1 (0.42%) Network+ Certification
12 1 (0.42%) RHCE
12 1 (0.42%) RHCSA
Quality Assurance & Compliance
1 34 (14.41%) SLA
2 1 (0.42%) ISO 9001
System Software
1 116 (49.15%) Active Directory
2 19 (8.05%) Hyper-V
3 9 (3.81%) XenApp
4 8 (3.39%) VMware Infrastructure
5 6 (2.54%) Citrix Presentation Server
5 6 (2.54%) XenDesktop
6 2 (0.85%) vSphere
7 1 (0.42%) Postfix
Systems Management
1 11 (4.66%) SCCM
2 6 (2.54%) Microsoft Data Protection Manager
2 6 (2.54%) SCOM
3 5 (2.12%) Backup Exec
3 5 (2.12%) Nagios
3 5 (2.12%) Norton AntiVirus
4 1 (0.42%) SCSM
4 1 (0.42%) SCVMM
4 1 (0.42%) Windows Intune
Vendors
1 113 (47.88%) Microsoft
2 25 (10.59%) Citrix
3 13 (5.51%) VMware
4 9 (3.81%) Cisco
5 7 (2.97%) Symantec
6 5 (2.12%) Salesforce.com
6 5 (2.12%) Sophos
6 5 (2.12%) Veeam
6 5 (2.12%) WatchGuard
7 4 (1.69%) Acronis
7 4 (1.69%) IBM
7 4 (1.69%) SAP
8 2 (0.85%) Intel Security
8 2 (0.85%) Trend Micro
9 1 (0.42%) Avaya
9 1 (0.42%) Capita
9 1 (0.42%) Google
9 1 (0.42%) HP
9 1 (0.42%) NETGEAR
9 1 (0.42%) SolarWinds
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: From £18,000 to £22,000 per annum
Posted: 21 hours ago
Southampton, Hampshire
Global Technology Solutions Ltd
Salary: £16000 - £20000 per annum + pension, BUPA
Posted: Yesterday
Camberley, Surrey
Peopleworks
Salary: From £25,000 to £27,000 per annum £25,000 to £27,000 Negotiable + G'Te
Posted: Yesterday
Portsmouth
Deerfoot IT Resources Ltd
Salary: £17000 - £20000 per annum
Posted: 2 days ago
Newbury
People Source Consulting
Salary: £26000 - £32000 per annum + 20% shift allowance
Posted: 13 days ago
Marlow
Pro-Quest
Salary: 30000-35000 Per Annum + Pension + Healthcare + Life Ass + DenPlan
Posted: 15 days ago
Bracknell
Guru Careers
Salary: 18000-20000 Per Annum DOE
Posted: 17 days ago
Reading, Berkshire
Create IT LTD
Salary: From £17,500 to £23,000 per annum DoE. Healthcare after 12 months
Posted: 19 days ago
Southampton
Spectrum IT
Salary: £25000 - £30000 per annum + Bonus & Benefits
Posted: 23 days ago