The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 5 February 2016 with a comparison to the same period in the previous 2 years.

Location
3 months to
5 Feb 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 355 333 312
Rank change year-on-year
-22 -21
Permanent jobs requiring a Help Desk Support 109 127 131
As % of all permanent IT jobs located in the South East 0.56% 0.62% 0.65%
As % of the Job Titles category 0.58% 0.64% 0.68%
Number of salaries quoted 106 109 127
Average salary £21,000 £22,000 £22,250
Average salary % change year-on-year
-4.54% -1.12%
90% offered a salary of more than £18,000 £19,000 £19,000
10% offered a salary of more than £25,000 £27,500 £27,000
UK excluding London average salary £21,210 £21,750 £21,500
% change year-on-year
-2.48% +1.16%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
18660 19881 19366
As % of all permanent IT jobs located in the South East 96.41% 97.06% 96.46%
Number of salaries quoted 15961 16195 15375
Average salary £44,000 £40,000 £42,500
Average salary % change year-on-year
+10.00% -5.88%
90% offered a salary of more than £25,500 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,500
UK excluding London average salary £42,000 £40,000 £40,000
% change year-on-year
+5.00% -

Help Desk Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in the South East

Help Desk Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the South East region.

Help Desk Support Salary Trend in the South East

Help Desk Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Support across the South East region over the 3 months to 5 February 2016.

Help Desk Support Salary Histogram in the South East

Help Desk Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the South East region over the 3 months to 5 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey -7 31 £22,500 +3.44%
East Sussex +21 24 £19,000 -7.31% 2
Hampshire +8 17 £18,000 -28.00%
Oxfordshire +6 13 £22,500 - 3
Berkshire -7 12 £22,000 -10.20% 2
Kent +7 5 £22,500 -10.00% 2
Buckinghamshire -20 4 £21,500 +4.87%
West Sussex -7 3 £20,000 -2.43% 3
Help Desk Support
England

Help Desk Support
Top 30 Related IT Skills in the South East

For the 6 months to 5 February 2016, IT jobs across the South East region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 149 (61.57%) Windows
2 115 (47.52%) Microsoft
3 110 (45.45%) Active Directory
4 93 (38.43%) MS Excel
5 66 (27.27%) MS Office
6 60 (24.79%) Windows Server
7 57 (23.55%) Windows 7
8 53 (21.90%) MS Exchange
9 39 (16.12%) Windows XP
10 38 (15.70%) ITIL
11 34 (14.05%) SLA
12 32 (13.22%) Windows 8
13 30 (12.40%) Office 365
13 30 (12.40%) TCP/IP
13 30 (12.40%) Citrix
14 29 (11.98%) SQL
15 25 (10.33%) VMware
16 22 (9.09%) Firewall
17 20 (8.26%) VMware Infrastructure
17 20 (8.26%) Microsoft Certification
18 19 (7.85%) LAN
19 18 (7.44%) Windows Server 2008
19 18 (7.44%) Mentoring
20 17 (7.02%) Internet
20 17 (7.02%) Wireless
21 16 (6.61%) Cisco
21 16 (6.61%) DNS
22 15 (6.20%) Android
22 15 (6.20%) Linux
23 14 (5.79%) MCSE

Help Desk Support
Top Related IT Skills in the South East by Category

For the 6 months to 5 February 2016, IT jobs across the South East region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 53 (21.90%) MS Exchange
2 14 (5.79%) SharePoint
3 7 (2.89%) Lync
4 6 (2.48%) Exchange Server 2010
5 4 (1.65%) Blackberry Enterprise Server
5 4 (1.65%) Exchange Server 2007
6 3 (1.24%) Exchange Server 2003
6 3 (1.24%) SharePoint 2010
7 2 (0.83%) Exchange Server 2013
8 1 (0.41%) IBM Notes
Applications
1 93 (38.43%) MS Excel
2 66 (27.27%) MS Office
3 3 (1.24%) MS PowerPoint
4 2 (0.83%) MS Visio
Business Applications
1 6 (2.48%) Dynamics CRM
2 1 (0.41%) SAP Oil and Gas
Cloud Services
1 30 (12.40%) Office 365
2 3 (1.24%) Dropbox
3 2 (0.83%) Cloud Computing
3 2 (0.83%) Mimecast
4 1 (0.41%) Amazon AWS
Communications & Networking
1 30 (12.40%) TCP/IP
2 22 (9.09%) Firewall
3 19 (7.85%) LAN
4 17 (7.02%) Internet
4 17 (7.02%) Wireless
5 16 (6.61%) DNS
6 14 (5.79%) VoIP
6 14 (5.79%) WAN
7 9 (3.72%) Extranet
7 9 (3.72%) VPN
8 7 (2.89%) Broadband
8 7 (2.89%) DHCP
9 4 (1.65%) Unified Communications
9 4 (1.65%) Wi-Fi
10 2 (0.83%) HTTP
10 2 (0.83%) SMTP
11 1 (0.41%) DECT
11 1 (0.41%) Ethernet
11 1 (0.41%) GSM
11 1 (0.41%) SAN
Database & Business Intelligence
1 5 (2.07%) SQL Server
2 2 (0.83%) RDBMS
2 2 (0.83%) Relational Database
Development Applications
1 1 (0.41%) JIRA
General
1 6 (2.48%) Retail
2 5 (2.07%) Finance
2 5 (2.07%) French Language
3 3 (1.24%) Pharmaceutical
3 3 (1.24%) Telecoms
4 2 (0.83%) German Language
5 1 (0.41%) Electronics
5 1 (0.41%) Legal
5 1 (0.41%) Manufacturing
5 1 (0.41%) Marketing
5 1 (0.41%) Military
5 1 (0.41%) Polish Language
Libraries, Frameworks & Software Standards
1 5 (2.07%) .NET
2 3 (1.24%) HTML
3 2 (0.83%) Web Services
4 1 (0.41%) ASP.NET
4 1 (0.41%) CSS
Miscellaneous
1 11 (4.55%) Driving Licence
2 10 (4.13%) Analytical Skills
2 10 (4.13%) Blackberry
2 10 (4.13%) Computer Science
3 7 (2.89%) Mathematics
4 5 (2.07%) Data Centre
5 3 (1.24%) EPoS
5 3 (1.24%) Visualisation
6 2 (0.83%) iPad
6 2 (0.83%) Management Information System
6 2 (0.83%) Statistics
7 1 (0.41%) BBC
7 1 (0.41%) Biometrics
7 1 (0.41%) Contactless
7 1 (0.41%) EqualLogic
7 1 (0.41%) iPhone
7 1 (0.41%) Video Conferencing
7 1 (0.41%) VLE
Operating Systems
1 149 (61.57%) Windows
2 60 (24.79%) Windows Server
3 57 (23.55%) Windows 7
4 39 (16.12%) Windows XP
5 32 (13.22%) Windows 8
6 18 (7.44%) Windows Server 2008
7 15 (6.20%) Android
7 15 (6.20%) Linux
8 11 (4.55%) Apple iOS
9 9 (3.72%) Windows Server 2003
9 9 (3.72%) Windows Server 2012
10 6 (2.48%) Windows Vista
11 5 (2.07%) Unix
12 2 (0.83%) CentOS
12 2 (0.83%) Debian
12 2 (0.83%) Red Hat Enterprise Linux
12 2 (0.83%) Ubuntu
12 2 (0.83%) Windows 10
13 1 (0.41%) Kali Linux
13 1 (0.41%) Mac OS
Processes & Methodologies
1 38 (15.70%) ITIL
2 18 (7.44%) Mentoring
3 11 (4.55%) Coaching
4 10 (4.13%) Disaster Recovery
4 10 (4.13%) Service Management
5 9 (3.72%) Project Management
5 9 (3.72%) Service Delivery
5 9 (3.72%) Validation
6 7 (2.89%) Agile Software Development
6 7 (2.89%) CRM
6 7 (2.89%) ITSM
7 6 (2.48%) High Availability
7 6 (2.48%) Incident Management
8 4 (1.65%) Ticket Management
9 3 (1.24%) Analytics
9 3 (1.24%) OO
9 3 (1.24%) People Management
9 3 (1.24%) Root Cause Analysis
10 2 (0.83%) Performance Management
10 2 (0.83%) Presales
Programming Languages
1 29 (11.98%) SQL
2 6 (2.48%) PowerShell
2 6 (2.48%) VB
3 3 (1.24%) C
4 2 (0.83%) PHP
Qualifications
1 20 (8.26%) Microsoft Certification
2 14 (5.79%) Degree
2 14 (5.79%) MCSE
3 9 (3.72%) MCITP
3 9 (3.72%) MCTS
4 8 (3.31%) CCNA
4 8 (3.31%) Cisco Certification
4 8 (3.31%) MCP
5 6 (2.48%) HNC
5 6 (2.48%) ITIL Certification
6 3 (1.24%) A+ Certification
6 3 (1.24%) MCSA
6 3 (1.24%) SC Cleared
6 3 (1.24%) Security Cleared
7 2 (0.83%) GNVQ
7 2 (0.83%) HND
7 2 (0.83%) ITIL Foundation Certificate
7 2 (0.83%) MCDST
8 1 (0.41%) CCENT
Quality Assurance & Compliance
1 34 (14.05%) SLA
2 1 (0.41%) ISO/IEC 27001
2 1 (0.41%) QA
System Software
1 110 (45.45%) Active Directory
2 20 (8.26%) VMware Infrastructure
3 8 (3.31%) Hyper-V
3 8 (3.31%) Terminal Server
4 7 (2.89%) Terminal Services
5 4 (1.65%) vSphere
6 2 (0.83%) XenApp
7 1 (0.41%) Microsoft App-V
Systems Management
1 6 (2.48%) Microsoft Data Protection Manager
1 6 (2.48%) SCOM
2 2 (0.83%) Norton AntiVirus
3 1 (0.41%) Backup Exec
Vendors
1 115 (47.52%) Microsoft
2 30 (12.40%) Citrix
3 25 (10.33%) VMware
4 16 (6.61%) Cisco
5 13 (5.37%) Acronis
5 13 (5.37%) Trend Micro
6 4 (1.65%) IBM
7 3 (1.24%) Google
7 3 (1.24%) ThinPrint
8 2 (0.83%) Avaya
8 2 (0.83%) McAfee
8 2 (0.83%) Red Hat
8 2 (0.83%) Sophos
8 2 (0.83%) Sun
8 2 (0.83%) Symantec
9 1 (0.41%) Apple
9 1 (0.41%) CheckPoint
9 1 (0.41%) Dell
9 1 (0.41%) HP
9 1 (0.41%) Lotus
East Sussex
ARC IT Recruitment Ltd
Salary: £21000 Per Annum
Posted: 2 days ago
Hastings, East Sussex
ARC IT Recruitment Ltd
Salary: £15000 - £22000 Per Annum
Posted: 2 days ago
Oxford, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: £35,000 per annum
Posted: 3 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £27,000 per annum + Training + Career progression
Posted: 3 days ago
Slough, Berkshire
Vertical IT
Salary: £20000 - £30000 per annum + Benefits
Posted: 3 days ago
Shoreham-By-Sea, West Sussex
RecruitmentRevolution.com Limited
Salary: Up to £22,000 per annum + Benefits
Posted: 4 days ago
Newbury, Berkshire
People Source Consulting
Salary: £20000 - £30000 per annum + 21% shift bonus + benefits
Posted: 5 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Competitive Salary + Career Progression + Benefits
Posted: 6 days ago
Littlehampton, West Sussex
Advanced Energy
Salary: Competitive
Posted: 9 days ago
Hassocks, West Sussex
Friday Media Group
Salary: From £25,000 to £30,000 per annum DOE
Posted: 24 days ago
Folkestone, Kent
AWD online
Salary: £17,000 - £22,000 + Benefits
Posted: 25 days ago