The statistics below represent IT jobs advertised across the South East region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 27 August 2016 with a comparison to same period over 2 years.

3 months to
27 Aug 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 359 345 310
Rank change year-on-year
-14 -35
Permanent jobs requiring a Help Desk Support 77 106 167
As % of all permanent IT jobs located in the South East 0.43% 0.51% 0.74%
As % of the Job Titles category 0.44% 0.53% 0.77%
Number of salaries quoted 69 101 148
Median salary £21,500 £22,500 £22,000
Median salary % change year-on-year
-4.44% +2.27%
90% offered a salary of more than £18,000 £18,500 £18,000
10% offered a salary of more than £35,000 £32,918 £25,850
UK excluding London median salary £21,750 £22,500 £22,500
% change year-on-year
-3.33% -
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
17461 20109 21814
As % of all permanent IT jobs located in the South East 97.02% 96.60% 96.79%
Number of salaries quoted 14797 16576 17053
Median salary £45,000 £42,500 £42,500
Median salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £41,500 £40,000 £40,000
% change year-on-year
+3.75% -

Help Desk Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in the South East

Help Desk Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the South East region.

Help Desk Support Salary Trend in the South East

Help Desk Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Support across the South East region over the 3 months to 27 August 2016.

Help Desk Support Salary Histogram in the South East

Help Desk Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the South East region over the 3 months to 27 August 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Hampshire -4 17 £18,000 -20.00% 3
West Sussex +13 16 £21,875 -0.56% 2
Oxfordshire -14 16 £27,500 +19.56% 2
Surrey +34 13 £28,000 +34.93% 3
Buckinghamshire +23 9 £19,000 -5.00%
Kent +7 3 £22,000 +2.32%
Berkshire +3 3 £22,000 -12.00%
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 27 August 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Help Desk Support in the job title.

1 135 (67.50%) Windows
2 106 (53.00%) Active Directory
3 100 (50.00%) Microsoft
4 71 (35.50%) MS Office
5 65 (32.50%) MS Excel
6 50 (25.00%) Windows 7
7 47 (23.50%) MS Exchange
8 38 (19.00%) TCP/IP
9 36 (18.00%) Windows 8
10 35 (17.50%) SLA
11 34 (17.00%) Windows Server
12 31 (15.50%) DNS
13 28 (14.00%) DHCP
13 28 (14.00%) Office 365
14 26 (13.00%) Degree
15 24 (12.00%) LAN
15 24 (12.00%) WAN
15 24 (12.00%) Windows 10
16 22 (11.00%) SharePoint
16 22 (11.00%) Windows XP
16 22 (11.00%) ITIL
16 22 (11.00%) Citrix
17 17 (8.50%) SQL Server
18 16 (8.00%) Windows Server 2008
18 16 (8.00%) Microsoft Certification
19 14 (7.00%) CCNA
19 14 (7.00%) Cisco Certification
19 14 (7.00%) VoIP
19 14 (7.00%) SQL
20 13 (6.50%) Firewall

Help Desk Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 47 (23.50%) MS Exchange
2 22 (11.00%) SharePoint
3 13 (6.50%) Exchange Server 2010
4 7 (3.50%) Exchange Server 2013
5 6 (3.00%) Exchange Server 2000
5 6 (3.00%) Exchange Server 2007
6 3 (1.50%) IBM Notes
7 1 (0.50%) Skype for Business
Applications
1 71 (35.50%) MS Office
2 65 (32.50%) MS Excel
3 7 (3.50%) MS PowerPoint
4 2 (1.00%) Acrobat
4 2 (1.00%) InfoPath
Business Applications
1 2 (1.00%) SAP Oil and Gas
Cloud Services
1 28 (14.00%) Office 365
2 8 (4.00%) Amazon AWS
3 7 (3.50%) Cloud Computing
4 3 (1.50%) Microsoft Azure
Communications & Networking
1 38 (19.00%) TCP/IP
2 31 (15.50%) DNS
3 28 (14.00%) DHCP
4 24 (12.00%) LAN
4 24 (12.00%) WAN
5 14 (7.00%) VoIP
6 13 (6.50%) Firewall
7 8 (4.00%) Internet
8 7 (3.50%) VPN
9 5 (2.50%) IP Telephony
9 5 (2.50%) Remote Desktop
10 3 (1.50%) ADSL
10 3 (1.50%) SAN
10 3 (1.50%) Wireless
11 2 (1.00%) Broadband
11 2 (1.00%) NAS
11 2 (1.00%) SMTP
12 1 (0.50%) FTP
12 1 (0.50%) Skype
12 1 (0.50%) Wi-Fi
Database & Business Intelligence
1 17 (8.50%) SQL Server
2 2 (1.00%) Big Data
3 1 (0.50%) Data Mining
3 1 (0.50%) MySQL
Development Applications
1 1 (0.50%) JIRA
General
1 8 (4.00%) Finance
2 4 (2.00%) Marketing
2 4 (2.00%) Retail
3 3 (1.50%) Automotive
3 3 (1.50%) Telecoms
4 2 (1.00%) Electronics
4 2 (1.00%) Manufacturing
Libraries, Frameworks & Software Standards
1 10 (5.00%) .NET
1 10 (5.00%) ADO.NET
1 10 (5.00%) ASP.NET
2 7 (3.50%) Web Services
Miscellaneous
1 13 (6.50%) Computer Science
2 12 (6.00%) Analytical Skills
3 9 (4.50%) Blackberry
3 9 (4.50%) iPhone
4 7 (3.50%) Management Information System
5 4 (2.00%) Fat Client
5 4 (2.00%) iPad
5 4 (2.00%) Thin Client
6 3 (1.50%) EPoS
7 2 (1.00%) Client/Server
7 2 (1.00%) Smartphone
7 2 (1.00%) Video Conferencing
8 1 (0.50%) Data Centre
8 1 (0.50%) Driving Licence
8 1 (0.50%) Mainframe
8 1 (0.50%) Mathematics
Operating Systems
1 135 (67.50%) Windows
2 50 (25.00%) Windows 7
3 36 (18.00%) Windows 8
4 34 (17.00%) Windows Server
5 24 (12.00%) Windows 10
6 22 (11.00%) Windows XP
7 16 (8.00%) Windows Server 2008
8 11 (5.50%) Android
8 11 (5.50%) Windows Server 2012
9 7 (3.50%) Linux
10 6 (3.00%) Mac OS X
10 6 (3.00%) Windows 2000 Server
11 4 (2.00%) Apple iOS
11 4 (2.00%) Windows Server 2003
11 4 (2.00%) Windows Vista
12 2 (1.00%) Unix
13 1 (0.50%) VMS
Processes & Methodologies
1 22 (11.00%) ITIL
2 10 (5.00%) Problem Management
3 8 (4.00%) ITSM
3 8 (4.00%) Mobile Device Management
4 7 (3.50%) Root Cause Analysis
5 6 (3.00%) Mentoring
5 6 (3.00%) Project Planning
5 6 (3.00%) Time Management
6 5 (2.50%) Service Management
7 4 (2.00%) Incident Management
7 4 (2.00%) Migration
7 4 (2.00%) Project Management
8 3 (1.50%) Digital Marketing
8 3 (1.50%) Multi-Factor Authentication
8 3 (1.50%) Network Management
8 3 (1.50%) Two-Factor Authentication
8 3 (1.50%) Web Development
9 2 (1.00%) Programme Management
9 2 (1.00%) Software Licensing
9 2 (1.00%) Virtual Environments
Programming Languages
1 14 (7.00%) SQL
2 10 (5.00%) C#
2 10 (5.00%) VB.NET
3 3 (1.50%) Java
3 3 (1.50%) VB
4 1 (0.50%) PowerShell
Qualifications
1 26 (13.00%) Degree
2 16 (8.00%) Microsoft Certification
3 14 (7.00%) CCNA
3 14 (7.00%) Cisco Certification
4 11 (5.50%) MCP
5 9 (4.50%) MCITP
6 8 (4.00%) MCSE
7 5 (2.50%) HND
7 5 (2.50%) Security Cleared
8 4 (2.00%) MCSA
9 2 (1.00%) A+ Certification
9 2 (1.00%) DBS Check
9 2 (1.00%) GNVQ
10 1 (0.50%) ITIL Certification
10 1 (0.50%) ITIL Foundation Certificate
10 1 (0.50%) MCTS
10 1 (0.50%) Network+ Certification
10 1 (0.50%) SC Cleared
Quality Assurance & Compliance
1 35 (17.50%) SLA
2 1 (0.50%) ISO 9001
System Software
1 106 (53.00%) Active Directory
2 12 (6.00%) Hyper-V
3 9 (4.50%) XenApp
4 7 (3.50%) VMware Infrastructure
5 5 (2.50%) Citrix Presentation Server
5 5 (2.50%) XenDesktop
6 3 (1.50%) vSphere
7 2 (1.00%) Virtual Machines
8 1 (0.50%) VMware ESXi
Systems Management
1 10 (5.00%) SCCM
2 6 (3.00%) Backup Exec
3 5 (2.50%) Norton AntiVirus
4 4 (2.00%) Nagios
5 2 (1.00%) Microsoft Intune
6 1 (0.50%) SCSM
6 1 (0.50%) SCVMM
Vendors
1 100 (50.00%) Microsoft
2 22 (11.00%) Citrix
3 11 (5.50%) Cisco
4 10 (5.00%) VMware
5 8 (4.00%) Symantec
6 4 (2.00%) Salesforce.com
7 3 (1.50%) Apple
7 3 (1.50%) IBM
7 3 (1.50%) SAP
7 3 (1.50%) Sophos
7 3 (1.50%) Veeam
7 3 (1.50%) WatchGuard
8 2 (1.00%) Acronis
8 2 (1.00%) Adobe
8 2 (1.00%) NETGEAR
9 1 (0.50%) Canon
9 1 (0.50%) CommVault
9 1 (0.50%) HP
9 1 (0.50%) Intel Security
9 1 (0.50%) Juniper
Andover, Hampshire
CV Screen Ltd
Salary: to £27,000 + Benefits
Posted: Yesterday
West Sussex
Comtecs
Salary: £26000 - £30000 Per Annum +Bonus +Benefits
Posted: Yesterday
Southampton, Hampshire
Haybrook IT Resourcing Ltd
Salary: From £20,000 to £22,000 per annum
Posted: 4 days ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £28,000 per annum + career progression
Posted: 2 days ago
Ringwood, Hampshire
Senitor Associates
Salary: £26000 per annum
Posted: 3 days ago
Epsom, Surrey
Client Server
Salary: £25k to £28k + benefits
Posted: 5 days ago
Gatwick
Ampersand Consulting
Salary: £22500 per annum + Benefits
Posted: 11 days ago
Sussex
Clearwater People Solutions Ltd
Posted: 16 days ago
Epsom
Client Server
Salary: £25k to £28k + benefits
Posted: 6 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £32,000 per annum + Bonus + Benefits + Career Progression
Posted: 4 days ago
Epsom
Client Server
Salary: £30k to £35k + benefits
Posted: 24 days ago