The statistics below represent IT jobs advertised across the South East region that had Help Desk Support featuring in the job title. Included is a guide to the salaries offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
Help Desk Support
Rank 345 371 320
Rank change year-on-year
+26 -51
Permanent jobs requiring a Help Desk Support 70 96 155
As % of all permanent IT jobs located in the South East 0.40% 0.46% 0.71%
As % of the Job Titles category 0.41% 0.47% 0.73%
Number of salaries quoted 64 93 140
Median salary £21,500 £22,000 £22,000
Median salary % change year-on-year
-2.27% -
90% offered a salary of more than £19,000 £18,500 £18,000
10% offered a salary of more than £32,350 £31,100 £27,500
UK excluding London median salary £22,000 £21,500 £22,000
% change year-on-year
+2.32% -2.27%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
16876 20344 21229
As % of all permanent IT jobs located in the South East 96.97% 96.58% 96.75%
Number of salaries quoted 14101 17059 16603
Median salary £45,000 £42,500 £41,500
Median salary % change year-on-year
+5.88% +2.40%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £65,000 £60,000 £60,000
UK excluding London median salary £42,091 £40,000 £40,000
% change year-on-year
+5.22% -

Help Desk Support
Jobs Demand Trend in the South East

The demand trend of job ads across the South East region that featured Help Desk Support in the job title.

Help Desk Support Jobs Demand Trend in the South East

Help Desk Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the South East region.

Help Desk Support Salary Trend in the South East

Help Desk Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Support across the South East region over the 3 months to 29 September 2016.

Help Desk Support Salary Histogram in the South East

Help Desk Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support within the South East region over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Last 3 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Surrey +34 16 £25,000 +11.11% 2
West Sussex +21 15 £22,500 +7.14%
Hampshire +11 13 £20,000 -11.11%
Oxfordshire -7 11 £23,000 +4.54% 2
Buckinghamshire +19 10 £19,000 -11.62% 1
Kent +15 3 £22,000 +10.00%
Berkshire +21 2 £21,750 -9.37% 3
Help Desk Support
England

Help Desk Support Skill Set
Top 30 Related IT Skills in the South East

For the 6 months to 29 September 2016, Help Desk Support job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Help Desk Support in the job title.

1 111 (64.91%) Windows
2 90 (52.63%) Active Directory
3 77 (45.03%) Microsoft
4 55 (32.16%) MS Office
5 47 (27.49%) MS Excel
6 35 (20.47%) Windows 7
7 32 (18.71%) Windows Server
8 30 (17.54%) SLA
9 28 (16.37%) MS Exchange
10 26 (15.20%) ITIL
10 26 (15.20%) TCP/IP
11 25 (14.62%) DNS
11 25 (14.62%) Office 365
12 24 (14.04%) Windows 8
12 24 (14.04%) DHCP
13 22 (12.87%) Degree
14 21 (12.28%) SharePoint
15 20 (11.70%) Windows 10
16 18 (10.53%) Windows XP
16 18 (10.53%) LAN
16 18 (10.53%) WAN
17 16 (9.36%) Firewall
18 15 (8.77%) Citrix
18 15 (8.77%) Computer Science
19 12 (7.02%) VoIP
19 12 (7.02%) SQL Server
20 11 (6.43%) Windows Server 2008
21 10 (5.85%) Android
21 10 (5.85%) MCP
21 10 (5.85%) SQL

Help Desk Support Skill Set
Top Related IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 28 (16.37%) MS Exchange
2 21 (12.28%) SharePoint
3 9 (5.26%) Exchange Server 2010
4 3 (1.75%) Exchange Server 2013
4 3 (1.75%) IBM Notes
5 2 (1.17%) Exchange Server 2000
5 2 (1.17%) Exchange Server 2007
6 1 (0.58%) Skype for Business
Applications
1 55 (32.16%) MS Office
2 47 (27.49%) MS Excel
3 4 (2.34%) MS PowerPoint
4 2 (1.17%) Acrobat
Business Applications
1 2 (1.17%) SAP Oil and Gas
Cloud Services
1 25 (14.62%) Office 365
2 9 (5.26%) Amazon AWS
3 8 (4.68%) Cloud Computing
4 3 (1.75%) Microsoft Azure
Communications & Networking
1 26 (15.20%) TCP/IP
2 25 (14.62%) DNS
3 24 (14.04%) DHCP
4 18 (10.53%) LAN
4 18 (10.53%) WAN
5 16 (9.36%) Firewall
6 12 (7.02%) VoIP
7 6 (3.51%) VPN
8 5 (2.92%) Internet
8 5 (2.92%) IP Telephony
9 4 (2.34%) Remote Desktop
10 3 (1.75%) Broadband
11 2 (1.17%) ADSL
11 2 (1.17%) Wireless
12 1 (0.58%) Cisco IPT
12 1 (0.58%) Cisco Nexus
12 1 (0.58%) FTP
12 1 (0.58%) SAN
12 1 (0.58%) Skype
12 1 (0.58%) SMTP
Database & Business Intelligence
1 12 (7.02%) SQL Server
2 2 (1.17%) Big Data
3 1 (0.58%) MySQL
Development Applications
1 1 (0.58%) JIRA
General
1 9 (5.26%) Finance
2 4 (2.34%) Marketing
2 4 (2.34%) Retail
3 3 (1.75%) Automotive
3 3 (1.75%) Telecoms
4 2 (1.17%) Electronics
4 2 (1.17%) Manufacturing
5 1 (0.58%) Banking
Libraries, Frameworks & Software Standards
1 8 (4.68%) .NET
1 8 (4.68%) ADO.NET
1 8 (4.68%) ASP.NET
1 8 (4.68%) Web Services
Miscellaneous
1 15 (8.77%) Computer Science
2 8 (4.68%) Analytical Skills
2 8 (4.68%) Blackberry
2 8 (4.68%) iPhone
3 7 (4.09%) Management Information System
4 4 (2.34%) Fat Client
4 4 (2.34%) iPad
4 4 (2.34%) Thin Client
5 3 (1.75%) EPoS
6 2 (1.17%) Data Centre
6 2 (1.17%) Enterprise Software
6 2 (1.17%) Smartphone
7 1 (0.58%) Driving Licence
7 1 (0.58%) Mainframe
7 1 (0.58%) Mathematics
7 1 (0.58%) Video Conferencing
Operating Systems
1 111 (64.91%) Windows
2 35 (20.47%) Windows 7
3 32 (18.71%) Windows Server
4 24 (14.04%) Windows 8
5 20 (11.70%) Windows 10
6 18 (10.53%) Windows XP
7 11 (6.43%) Windows Server 2008
8 10 (5.85%) Android
9 8 (4.68%) Linux
9 8 (4.68%) Windows Server 2012
10 6 (3.51%) Mac OS X
11 4 (2.34%) Apple iOS
11 4 (2.34%) Windows Vista
12 2 (1.17%) Unix
12 2 (1.17%) Windows 2000 Server
12 2 (1.17%) Windows Server 2003
13 1 (0.58%) VMS
Processes & Methodologies
1 26 (15.20%) ITIL
2 7 (4.09%) Mobile Device Management
2 7 (4.09%) Root Cause Analysis
3 6 (3.51%) Problem Management
4 5 (2.92%) Incident Management
4 5 (2.92%) Service Delivery
5 4 (2.34%) ITSM
5 4 (2.34%) Project Management
5 4 (2.34%) Time Management
6 3 (1.75%) Digital Marketing
6 3 (1.75%) Line Management
6 3 (1.75%) Mentoring
6 3 (1.75%) Multi-Factor Authentication
6 3 (1.75%) Network Management
6 3 (1.75%) Project Planning
6 3 (1.75%) Two-Factor Authentication
6 3 (1.75%) Web Development
7 2 (1.17%) Service Management
7 2 (1.17%) Software Licensing
7 2 (1.17%) Virtual Environments
Programming Languages
1 10 (5.85%) SQL
2 8 (4.68%) C#
2 8 (4.68%) VB.NET
3 3 (1.75%) Java
3 3 (1.75%) VB
4 1 (0.58%) PowerShell
Qualifications
1 22 (12.87%) Degree
2 10 (5.85%) MCP
2 10 (5.85%) Microsoft Certification
3 7 (4.09%) HND
4 6 (3.51%) Security Cleared
5 5 (2.92%) MCITP
5 5 (2.92%) MCSE
6 4 (2.34%) CCNA
6 4 (2.34%) Cisco Certification
7 3 (1.75%) MCTS
8 2 (1.17%) A+ Certification
8 2 (1.17%) DBS Check
8 2 (1.17%) GNVQ
8 2 (1.17%) SC Cleared
9 1 (0.58%) ITIL Certification
9 1 (0.58%) ITIL Foundation Certificate
9 1 (0.58%) MCSA
9 1 (0.58%) Network+ Certification
Quality Assurance & Compliance
1 30 (17.54%) SLA
2 1 (0.58%) ISO 9001
System Software
1 90 (52.63%) Active Directory
2 8 (4.68%) Hyper-V
3 7 (4.09%) VMware Infrastructure
4 6 (3.51%) XenApp
5 3 (1.75%) vSphere
6 2 (1.17%) Citrix Presentation Server
6 2 (1.17%) Virtual Machines
6 2 (1.17%) XenDesktop
7 1 (0.58%) VMware ESXi
Systems Management
1 6 (3.51%) Backup Exec
1 6 (3.51%) SCCM
2 5 (2.92%) Norton AntiVirus
3 2 (1.17%) Microsoft Intune
4 1 (0.58%) Nagios
Vendors
1 77 (45.03%) Microsoft
2 15 (8.77%) Citrix
3 10 (5.85%) Cisco
4 8 (4.68%) Symantec
5 7 (4.09%) VMware
6 4 (2.34%) Salesforce.com
7 3 (1.75%) Apple
7 3 (1.75%) IBM
8 2 (1.17%) Acronis
8 2 (1.17%) Adobe
8 2 (1.17%) NETGEAR
8 2 (1.17%) SAP
8 2 (1.17%) ServiceNow
9 1 (0.58%) Avaya
9 1 (0.58%) Dell
9 1 (0.58%) Fortinet
9 1 (0.58%) HP
9 1 (0.58%) Mitel
9 1 (0.58%) Splunk
9 1 (0.58%) WatchGuard
Reading, Berkshire
Bentley Whitaker
Salary: £20,000 - £25,000 per year
Posted: 5 hours ago
Reading, Berkshire
Bentley Whitaker
Salary: From £20,000 to £25,000 per annum +bonus (10%), health, pension, train
Posted: 4 hours ago
Milton Keynes, Buckinghamshire
Go IT Recruitment Ltd
Salary: From £16,000 to £20,000 per annum + bonuses + benefits
Posted: 6 hours ago
Witney, Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £28,000 per annum + career progression
Posted: 6 days ago
Oxfordshire
Haybrook IT Resourcing Ltd
Salary: Up to £32,000 per annum + Bonus + Benefits + Career Progression
Posted: Yesterday
Maidenhead
Fixed Recruitment Ltd
Posted: 6 days ago
Brighton
Bluetown Online LTD
Posted: 21 days ago
Epsom
Client Server
Salary: £20k to £30k + bonus + benefits
Posted: 17 days ago
Epsom
Client Server
Salary: £30k to £35k + benefits
Posted: 15 days ago