The table below looks at the statistics for the Help Desk Support role in IT jobs advertised for the South East region. Included is a guide to the average salaries offered in IT jobs that have cited Help Desk Support in their job title over the 3 months to 29 June 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
29 Jun 2015
Same period 2014 Same period 2013
Help Desk Support
Rank 385 348 349
Rank change year-on-year
-37 +1
Permanent jobs requiring a Help Desk Support 72 104 94
As % of all permanent IT jobs located in the South East 0.34% 0.44% 0.43%
As % of the Job Titles category 0.36% 0.47% 0.45%
Number of salaries quoted 69 92 89
Average salary £23,000 £22,000 £22,000
Average salary % change year-on-year
+4.54% -
90% offered a salary of more than £18,400 £17,500 £17,000
10% offered a salary of more than £28,200 £27,850 £27,500
UK excluding London average salary £22,000 £22,500 £21,500
% change year-on-year
-2.22% +4.65%
Help Desk Support
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the South East region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
South East
Permanent IT job ads with a match in the
Job Titles category
20234 22266 21043
As % of all permanent IT jobs located in the South East 95.25% 94.88% 95.14%
Number of salaries quoted 16508 18083 17400
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £25,000 £25,000
10% offered a salary of more than £62,500 £60,000 £60,000
UK excluding London average salary £40,000 £40,000 £38,097
% change year-on-year
- +4.99%

Help Desk Support
Jobs Demand Trend in the South East

This chart provides a 3-month moving total of permanent IT jobs citing Help Desk Support in the job title across the South East region as a proportion of the total demand within the Job Titles category.

Help Desk Support Jobs Demand Trend in the South East

Help Desk Support
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Help Desk Support across the South East region.

Help Desk Support Salary Trend in the South East

Help Desk Support
Salary Histogram in the South East

This chart provides a salary histogram for IT jobs citing Help Desk Support across the South East region over the 3 months to 29 June 2015.

Help Desk Support Salary Histogram in the South East

Help Desk Support
Job Locations in the South East

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Help Desk Support within the South East region over the 3 months to 29 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Berkshire -14 19 £23,000 +2.22% 1
Kent +10 13 £25,000 +25.00% 1
Surrey +1 10 £22,500 -4.25% 2
Oxfordshire - 10 £19,000 -
Buckinghamshire +12 9 £20,000 +14.28%
Hampshire -3 6 £27,000 +35.00% 2
West Sussex +2 4 £23,500 +2.17% 1
Help Desk Support
England

Help Desk Support
Top 30 Related IT Skills in the South East

For the 6 months to 29 June 2015, IT jobs across the South East region that cited Help Desk Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title.

1 109 (74.15%) Windows
2 87 (59.18%) Microsoft
3 69 (46.94%) Active Directory
4 67 (45.58%) MS Office
5 48 (32.65%) MS Excel
6 38 (25.85%) Windows XP
6 38 (25.85%) Windows 7
7 37 (25.17%) MS Exchange
8 34 (23.13%) Windows 8
9 30 (20.41%) Microsoft Certification
10 27 (18.37%) SLA
11 24 (16.33%) MCSE
12 23 (15.65%) Citrix
13 21 (14.29%) Windows Server 2008
14 20 (13.61%) MCITP
15 18 (12.24%) Cisco Certification
15 18 (12.24%) Windows Server 2003
15 18 (12.24%) CCNA
15 18 (12.24%) Windows 2000 Server
16 17 (11.56%) ITIL
17 16 (10.88%) Firewall
18 15 (10.20%) Exchange Server 2000
18 15 (10.20%) Problem Management
18 15 (10.20%) Windows Server 2012
19 14 (9.52%) TCP/IP
20 13 (8.84%) VPN
20 13 (8.84%) VMware
21 12 (8.16%) VMware Infrastructure
22 11 (7.48%) DHCP
22 11 (7.48%) MCP

Help Desk Support
Top Related IT Skills in the South East by Category

For the 6 months to 29 June 2015, IT jobs across the South East region that cited Help Desk Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Help Desk Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 37 (25.17%) MS Exchange
2 15 (10.20%) Exchange Server 2000
3 9 (6.12%) Exchange Server 2007
4 8 (5.44%) Exchange Server 2010
4 8 (5.44%) WorkSite
5 6 (4.08%) Exchange Server 2003
6 4 (2.72%) Blackberry Enterprise Server
7 1 (0.68%) IIS
7 1 (0.68%) SharePoint
Applications
1 67 (45.58%) MS Office
2 48 (32.65%) MS Excel
3 1 (0.68%) MS PowerPoint
Business Applications
1 1 (0.68%) Dynamics CRM
Cloud Services
1 2 (1.36%) Office 365
2 1 (0.68%) Microsoft Azure
2 1 (0.68%) Google Apps
Communications & Networking
1 16 (10.88%) Firewall
2 14 (9.52%) TCP/IP
3 13 (8.84%) VPN
4 11 (7.48%) DNS
4 11 (7.48%) DHCP
5 10 (6.80%) LAN
5 10 (6.80%) WAN
6 7 (4.76%) Internet
7 6 (4.08%) Wireless
8 5 (3.40%) VoIP
9 3 (2.04%) Extranet
10 2 (1.36%) Broadband
11 1 (0.68%) PBX
11 1 (0.68%) SAN
11 1 (0.68%) POP3
11 1 (0.68%) SMTP
11 1 (0.68%) IP Telephony
11 1 (0.68%) IMAP
Database & Business Intelligence
1 4 (2.72%) SQL Server
2 2 (1.36%) Crystal Reports
2 2 (1.36%) Relational Database
General
1 9 (6.12%) Telecoms
1 9 (6.12%) Law
2 8 (5.44%) Finance
3 3 (2.04%) Advertising
4 2 (1.36%) Aerospace
4 2 (1.36%) Legal
5 1 (0.68%) Manufacturing
5 1 (0.68%) Retail
5 1 (0.68%) Marketing
5 1 (0.68%) Korean Language
5 1 (0.68%) Norwegian Language
5 1 (0.68%) Swedish Language
5 1 (0.68%) Electronics
Libraries, Frameworks & Software Standards
1 3 (2.04%) HTML
2 2 (1.36%) JSP
3 1 (0.68%) EDI
3 1 (0.68%) MAPI
Miscellaneous
1 7 (4.76%) Analytical Skills
2 4 (2.72%) Blackberry
3 3 (2.04%) Fat Client
3 3 (2.04%) Foreign Exchange (FX)
3 3 (2.04%) Thin Client
3 3 (2.04%) Mobile Computing
4 2 (1.36%) iPad
4 2 (1.36%) Client/Server
5 1 (0.68%) EPoS
5 1 (0.68%) iPhone
5 1 (0.68%) PDA
5 1 (0.68%) Mathematics
5 1 (0.68%) Mobile App
Operating Systems
1 109 (74.15%) Windows
2 38 (25.85%) Windows XP
2 38 (25.85%) Windows 7
3 34 (23.13%) Windows 8
4 21 (14.29%) Windows Server 2008
5 18 (12.24%) Windows 2000 Server
5 18 (12.24%) Windows Server 2003
6 15 (10.20%) Windows Server 2012
7 9 (6.12%) Windows Vista
8 5 (3.40%) Linux
9 1 (0.68%) Mac OS X
9 1 (0.68%) Android
9 1 (0.68%) Red Hat Enterprise Linux
9 1 (0.68%) Apple iOS
9 1 (0.68%) UNIX
Processes & Methodologies
1 17 (11.56%) ITIL
2 15 (10.20%) Problem Management
3 6 (4.08%) Microsoft Office Automation
3 6 (4.08%) Office Automation
4 4 (2.72%) Logistics
4 4 (2.72%) Software Testing
4 4 (2.72%) CRM
5 3 (2.04%) Mobile Device Management
6 2 (1.36%) DevOps
6 2 (1.36%) Service Management
6 2 (1.36%) Service Delivery
6 2 (1.36%) ITSM
6 2 (1.36%) Incident Management
6 2 (1.36%) Software Deployment
7 1 (0.68%) Analytics
7 1 (0.68%) User Acceptance Testing
7 1 (0.68%) System Testing
7 1 (0.68%) Performance Management
7 1 (0.68%) Continuous Improvement
7 1 (0.68%) Practice Management
Programming Languages
1 8 (5.44%) SQL
2 3 (2.04%) PowerShell
Qualifications
1 30 (20.41%) Microsoft Certification
2 24 (16.33%) MCSE
3 20 (13.61%) MCITP
4 18 (12.24%) CCNA
4 18 (12.24%) Cisco Certification
5 11 (7.48%) MCP
6 7 (4.76%) MCSA
6 7 (4.76%) Degree
6 7 (4.76%) MCTS
7 2 (1.36%) SC Cleared
7 2 (1.36%) Security Cleared
8 1 (0.68%) Citrix Certification
8 1 (0.68%) A+ Certification
8 1 (0.68%) MOS
Quality Assurance & Compliance
1 27 (18.37%) SLA
2 2 (1.36%) JSP 440
System Software
1 69 (46.94%) Active Directory
2 12 (8.16%) VMware Infrastructure
3 10 (6.80%) Hyper-V
4 4 (2.72%) XenApp
5 3 (2.04%) XenDesktop
6 1 (0.68%) VirtualBox
6 1 (0.68%) KVM
6 1 (0.68%) Firmware
Systems Management
1 4 (2.72%) SCCM
2 3 (2.04%) Backup Exec
3 2 (1.36%) Norton AntiVirus
3 2 (1.36%) AirWatch
4 1 (0.68%) Opscode Chef
Vendors
1 87 (59.18%) Microsoft
2 23 (15.65%) Citrix
3 13 (8.84%) VMware
4 6 (4.08%) MobileIron
5 4 (2.72%) McAfee
5 4 (2.72%) Apple
5 4 (2.72%) Symantec
6 3 (2.04%) NetApp
6 3 (2.04%) AppSense
6 3 (2.04%) Adobe
6 3 (2.04%) ServiceNow
6 3 (2.04%) Dell KACE
6 3 (2.04%) 3PAR
7 2 (1.36%) Cisco
7 2 (1.36%) HP
7 2 (1.36%) Dell
8 1 (0.68%) Avaya
8 1 (0.68%) SAP
8 1 (0.68%) Macromedia
8 1 (0.68%) Google
Horsham, West Sussex
Next Move IT
Salary: £17000 - £21000 per annum + Benefits
Posted: 9 hours ago
Eastleigh, Hampshire
Go Partnership.
Salary: From £20,000 to £25,000 per annum + Benefits
Posted: 20 hours ago
Leatherhead, Surrey
NCC Group
Salary: Competitive including bonus and benefits package
Posted: 3 days ago
Guildford, Surrey
Senitor Associates
Salary: £25000 per annum + Laptop + Phone
Posted: 3 days ago
Eastleigh, Hampshire
GO Partnership Ltd
Salary: Benefits
Posted: 4 days ago
Sevenoaks, Kent
Linkpoint Resources
Salary: From £18,000 to £25,000 per annum plus benefits
Posted: 6 days ago