The statistics below represent IT jobs advertised across the Birmingham region that had 1st Line Support Analyst featuring in the job title. Included is a guide to the salaries offered over the 3 months to 22 January 2017 with a comparison to same period over 2 years.

3 months to
22 Jan 2017
Same period 2016 Same period 2015
First Line Support Analyst
West Midlands / Birmingham
Rank 120 126 123
Rank change year-on-year
+6 -3
Permanent jobs requiring a 1st Line Support Analyst 6 5 3
As % of all permanent IT jobs located in Birmingham 0.32% 0.26% 0.17%
As % of the Job Titles category 0.33% 0.27% 0.17%
Number of salaries quoted 6 5 3
Median salary £22,000 £32,000 £19,500
Median salary % change year-on-year
-31.25% +64.10%
90% offered a salary of more than £19,750 £20,200 £18,700
10% offered a salary of more than £24,000 £32,000 £19,900
UK excluding London median salary £21,500 £20,750 £20,000
% change year-on-year
+3.61% +3.75%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1826 1852 1771
As % of all permanent IT jobs located in Birmingham 97.39% 96.66% 97.68%
Number of salaries quoted 1384 1558 1606
Median salary £42,500 £40,000 £40,000
Median salary % change year-on-year
+6.25% -
90% offered a salary of more than £27,500 £26,000 £22,500
10% offered a salary of more than £62,500 £65,000 £60,000
UK excluding London median salary £42,500 £42,000 £40,000
% change year-on-year
+1.19% +5.00%

1st Line Support Analyst
Jobs Demand Trend in Birmingham

The demand trend of job ads across the Birmingham region that featured 1st Line Support Analyst in the job title.

1st Line Support Analyst Jobs Demand Trend in Birmingham

1st Line Support Analyst
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 1st Line Support Analyst across the Birmingham region.

1st Line Support Analyst Salary Trend in Birmingham

1st Line Support Analyst Skill Set
Top 26 Related IT Skills in Birmingham

For the 6 months to 22 January 2017, 1st Line Support Analyst job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the Birmingham region featuring 1st Line Support Analyst in the job title.

1 6 (85.71%) Microsoft
1 6 (85.71%) MS Office
1 6 (85.71%) Windows
2 5 (71.43%) Law
2 5 (71.43%) Windows 7
3 4 (57.14%) Analytical Skills
4 3 (42.86%) iPad
4 3 (42.86%) Legal
4 3 (42.86%) Windows XP
4 3 (42.86%) Service Management
5 2 (28.57%) Adobe
5 2 (28.57%) Active Directory
5 2 (28.57%) MS Visio
5 2 (28.57%) LAN
5 2 (28.57%) MS Project
5 2 (28.57%) MS Access
5 2 (28.57%) Document Management
5 2 (28.57%) Degree
6 1 (14.29%) SC Cleared
6 1 (14.29%) Security Cleared
6 1 (14.29%) Incident Management
6 1 (14.29%) Stakeholder Management
6 1 (14.29%) MS Excel
6 1 (14.29%) ITIL
6 1 (14.29%) ITIL Certification
6 1 (14.29%) Remedy

1st Line Support Analyst Skill Set
Top Related IT Skills in Birmingham by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 6 (85.71%) MS Office
2 2 (28.57%) MS Project
2 2 (28.57%) MS Visio
3 1 (14.29%) MS Excel
Communications & Networking
1 2 (28.57%) LAN
Database & Business Intelligence
1 2 (28.57%) MS Access
General
1 5 (71.43%) Law
2 3 (42.86%) Legal
Miscellaneous
1 4 (57.14%) Analytical Skills
2 3 (42.86%) iPad
Operating Systems
1 6 (85.71%) Windows
2 5 (71.43%) Windows 7
3 3 (42.86%) Windows XP
Processes & Methodologies
1 3 (42.86%) Service Management
2 2 (28.57%) Document Management
3 1 (14.29%) Incident Management
3 1 (14.29%) ITIL
3 1 (14.29%) Stakeholder Management
Qualifications
1 2 (28.57%) Degree
2 1 (14.29%) ITIL Certification
2 1 (14.29%) SC Cleared
2 1 (14.29%) Security Cleared
System Software
1 2 (28.57%) Active Directory
Vendors
1 6 (85.71%) Microsoft
2 2 (28.57%) Adobe
3 1 (14.29%) Remedy