The first table below looks at the demand for the 2nd Line Support Engineer role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 18 April 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the Birmingham region.

Location
3 months to
18 Apr 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 109 116 -
Rank change year-on-year
+7 -
Permanent jobs requiring a 2nd Line Support Engineer 6 2 0
As % of all permanent IT jobs located in Birmingham 0.33% 0.12% -
As % of the Job Titles category 0.35% 0.12% -
Number of salaries quoted 6 2 0
Average salary £23,500 £23,750 -
Average salary % change year-on-year
-1.05% -
UK excluding London average salary £24,000 £25,000 £25,500
% change year-on-year
-4.00% -1.96%
Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1739 1636 1402
As % of all permanent IT jobs located in Birmingham 95.87% 94.08% 96.56%
Number of salaries quoted 1509 1364 1244
Average salary £42,500 £40,000 £37,500
Average salary % change year-on-year
+6.25% +6.66%
90% offered a salary of more than £27,500 £25,000 £25,500
10% offered a salary of more than £65,000 £62,500 £65,000
UK excluding London average salary £40,000 £38,325 £38,000
% change year-on-year
+4.37% +0.85%
2nd Line Support Engineer
West Midlands

2nd Line Support Engineer
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Birmingham

2nd Line Support Engineer
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Birmingham region.

2nd Line Support Engineer Salary Trend in Birmingham

2nd Line Support Engineer
Top 30 Related IT Skills in Birmingham

For the 6 months to 18 April 2014, IT jobs across the Birmingham region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 7 (87.50%) MS Office
1 7 (87.50%) Windows
2 6 (75.00%) MS Exchange
2 6 (75.00%) LAN
2 6 (75.00%) Microsoft
2 6 (75.00%) Active Directory
2 6 (75.00%) Firewall
2 6 (75.00%) VMware
2 6 (75.00%) Backup Exec
2 6 (75.00%) Windows Server 2008
2 6 (75.00%) Windows Server 2012
3 5 (62.50%) Exchange Server 2010
3 5 (62.50%) Office 365
3 5 (62.50%) Windows 8
3 5 (62.50%) Windows 7
3 5 (62.50%) VMware Infrastructure
3 5 (62.50%) Exchange Server 2003
3 5 (62.50%) Exchange Server 2007
3 5 (62.50%) Windows XP
3 5 (62.50%) Cisco
3 5 (62.50%) Wi-Fi
3 5 (62.50%) Windows Server 2003
3 5 (62.50%) Internet
3 5 (62.50%) Symantec
3 5 (62.50%) Norton AntiVirus
3 5 (62.50%) WAN
3 5 (62.50%) MS Excel
4 1 (12.50%) MS Access
4 1 (12.50%) SharePoint
4 1 (12.50%) SQL

2nd Line Support Engineer
Top Related IT Skills in Birmingham by Category

For the 6 months to 18 April 2014, IT jobs across the Birmingham region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 6 (75.00%) MS Exchange
2 5 (62.50%) Exchange Server 2010
2 5 (62.50%) Exchange Server 2003
2 5 (62.50%) Exchange Server 2007
3 1 (12.50%) SharePoint
Applications
1 7 (87.50%) MS Office
2 5 (62.50%) MS Excel
Business Applications
1 1 (12.50%) Dynamics NAV
1 1 (12.50%) Dynamics AX
Cloud Services
1 5 (62.50%) Office 365
Communications & Networking
1 6 (75.00%) LAN
1 6 (75.00%) Firewall
2 5 (62.50%) Wi-Fi
2 5 (62.50%) Internet
2 5 (62.50%) WAN
3 1 (12.50%) SMTP
3 1 (12.50%) TCP/IP
Database & Business Intelligence
1 1 (12.50%) MS Access
1 1 (12.50%) SQL Server Reporting Services
General
1 1 (12.50%) Finance
Libraries, Frameworks & Software Standards
1 1 (12.50%) .NET
Miscellaneous
1 1 (12.50%) Clustering
Operating Systems
1 7 (87.50%) Windows
2 6 (75.00%) Windows Server 2008
2 6 (75.00%) Windows Server 2012
3 5 (62.50%) Windows 8
3 5 (62.50%) Windows 7
3 5 (62.50%) Windows XP
3 5 (62.50%) Windows Server 2003
Processes & Methodologies
1 1 (12.50%) Business Intelligence
1 1 (12.50%) Project Management
1 1 (12.50%) Logistics
Programming Languages
1 1 (12.50%) SQL
1 1 (12.50%) VB.NET
1 1 (12.50%) VBA
System Software
1 6 (75.00%) Active Directory
2 5 (62.50%) VMware Infrastructure
Systems Management
1 6 (75.00%) Backup Exec
2 5 (62.50%) Norton AntiVirus
3 1 (12.50%) SCCM
3 1 (12.50%) SCOM
3 1 (12.50%) SCSM
Vendors
1 6 (75.00%) Microsoft
1 6 (75.00%) VMware
2 5 (62.50%) Cisco
2 5 (62.50%) Symantec
3 1 (12.50%) Citrix
3 1 (12.50%) Sage
3 1 (12.50%) WatchGuard
3 1 (12.50%) SonicWALL
3 1 (12.50%) Draytek
3 1 (12.50%) NETGEAR