The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 1 May 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
1 May 2015
Same period 2014 Same period 2013
Second Line Support Engineer
Rank 121 107 111
Rank change year-on-year
-14 +4
Permanent jobs requiring a 2nd Line Support Engineer 7 6 2
As % of all permanent IT jobs located in Birmingham 0.38% 0.33% 0.12%
As % of the Job Titles category 0.40% 0.35% 0.12%
Number of salaries quoted 7 6 2
Average salary £26,250 £23,500 £23,750
Average salary % change year-on-year
+11.70% -1.05%
90% offered a salary of more than £20,700 £23,000 £22,750
10% offered a salary of more than £26,350 £24,250 £24,750
UK excluding London average salary £25,500 £24,000 £25,000
% change year-on-year
+6.25% -4.00%
2nd Line Support Engineer
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
1753 1712 1622
As % of all permanent IT jobs located in Birmingham 96.32% 95.32% 94.25%
Number of salaries quoted 1431 1492 1352
Average salary £40,000 £42,500 £40,000
Average salary % change year-on-year
-5.88% +6.25%
90% offered a salary of more than £25,000 £27,500 £25,000
10% offered a salary of more than £65,000 £64,000 £65,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

2nd Line Support Engineer
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Birmingham

2nd Line Support Engineer
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Birmingham region.

2nd Line Support Engineer Salary Trend in Birmingham

2nd Line Support Engineer
Top 30 Related IT Skills in Birmingham

For the 6 months to 1 May 2015, IT jobs across the Birmingham region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 11 (91.67%) Windows
2 10 (83.33%) MS Exchange
3 8 (66.67%) WAN
3 8 (66.67%) MS Excel
4 7 (58.33%) LAN
4 7 (58.33%) Microsoft
5 6 (50.00%) Cisco
5 6 (50.00%) MS Office
5 6 (50.00%) Windows Server 2008
6 5 (41.67%) Windows 7
6 5 (41.67%) ITIL
6 5 (41.67%) Blackberry
7 4 (33.33%) Apple
7 4 (33.33%) Active Directory
7 4 (33.33%) Windows Server 2012
8 3 (25.00%) Analytical Skills
8 3 (25.00%) Exchange Server 2010
8 3 (25.00%) Citrix
8 3 (25.00%) Windows XP
8 3 (25.00%) Service Delivery
8 3 (25.00%) Wireless
8 3 (25.00%) Exchange Server 2007
8 3 (25.00%) Video Conferencing
9 2 (16.67%) Firewall
9 2 (16.67%) Blackberry Enterprise Server
9 2 (16.67%) DSL
9 2 (16.67%) SLA
9 2 (16.67%) Windows Server 2003
9 2 (16.67%) MPLS
10 1 (8.33%) VMware ESXi

2nd Line Support Engineer
Top Related IT Skills in Birmingham by Category

For the 6 months to 1 May 2015, IT jobs across the Birmingham region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 10 (83.33%) MS Exchange
2 3 (25.00%) Exchange Server 2010
2 3 (25.00%) Exchange Server 2007
3 2 (16.67%) Blackberry Enterprise Server
Applications
1 8 (66.67%) MS Excel
2 6 (50.00%) MS Office
3 1 (8.33%) MS PowerPoint
Communications & Networking
1 8 (66.67%) WAN
2 7 (58.33%) LAN
3 3 (25.00%) Wireless
4 2 (16.67%) Firewall
4 2 (16.67%) DSL
4 2 (16.67%) MPLS
Database & Business Intelligence
1 1 (8.33%) Relational Database
1 1 (8.33%) RDBMS
Miscellaneous
1 5 (41.67%) Blackberry
2 3 (25.00%) Analytical Skills
2 3 (25.00%) Video Conferencing
Operating Systems
1 11 (91.67%) Windows
2 6 (50.00%) Windows Server 2008
3 5 (41.67%) Windows 7
4 4 (33.33%) Windows Server 2012
5 3 (25.00%) Windows XP
6 2 (16.67%) Windows Server 2003
7 1 (8.33%) UNIX
Processes & Methodologies
1 5 (41.67%) ITIL
2 3 (25.00%) Service Delivery
Programming Languages
1 1 (8.33%) SQL
Quality Assurance & Compliance
1 2 (16.67%) SLA
System Software
1 4 (33.33%) Active Directory
2 1 (8.33%) VMware ESXi
2 1 (8.33%) VMware Infrastructure
Systems Management
1 1 (8.33%) Nagios
Vendors
1 7 (58.33%) Microsoft
2 6 (50.00%) Cisco
3 4 (33.33%) Apple
4 3 (25.00%) Citrix
5 1 (8.33%) VMware