The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 21 November 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
21 Nov 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 134 127 106
Rank change year-on-year
-7 -21
Permanent jobs requiring a 2nd Line Support Engineer 5 1 4
As % of all permanent IT jobs located in Birmingham 0.22% 0.048% 0.25%
As % of the Job Titles category 0.24% 0.051% 0.26%
Number of salaries quoted 2 1 4
Average salary £20,250 £22,500 £29,500
Average salary % change year-on-year
-10.00% -23.72%
90% offered a salary of more than £18,050 £22,500 £21,550
10% offered a salary of more than £22,450 £22,500 £35,000
UK excluding London average salary £25,000 £25,000 £25,250
% change year-on-year
- -0.99%
2nd Line Support Engineer
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2127 1973 1521
As % of all permanent IT jobs located in Birmingham 94.83% 94.36% 93.72%
Number of salaries quoted 1923 1786 1280
Average salary £40,000 £41,000 £42,500
Average salary % change year-on-year
-2.43% -3.52%
90% offered a salary of more than £24,000 £26,000 £28,500
10% offered a salary of more than £67,500 £65,000 £57,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

2nd Line Support Engineer
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Birmingham

2nd Line Support Engineer
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Birmingham region.

2nd Line Support Engineer Salary Trend in Birmingham

2nd Line Support Engineer
Top 30 Related IT Skills in Birmingham

For the 6 months to 21 November 2014, IT jobs across the Birmingham region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 5 (83.33%) Microsoft
1 5 (83.33%) ITIL
1 5 (83.33%) Windows
2 4 (66.67%) MS Excel
2 4 (66.67%) Windows XP
2 4 (66.67%) TCP/IP
2 4 (66.67%) Active Directory
2 4 (66.67%) SAN
2 4 (66.67%) Windows 8
2 4 (66.67%) Windows Server 2012
3 3 (50.00%) Continuous Improvement
3 3 (50.00%) Mitel
3 3 (50.00%) Windows Server 2008
4 2 (33.33%) Finance
4 2 (33.33%) VMware
4 2 (33.33%) SLA
4 2 (33.33%) LAN
4 2 (33.33%) WAN
4 2 (33.33%) MS Exchange
5 1 (16.67%) ADSL
5 1 (16.67%) DHCP
5 1 (16.67%) VPN
5 1 (16.67%) DNS
5 1 (16.67%) Linux
5 1 (16.67%) MCSE
5 1 (16.67%) MCSA
5 1 (16.67%) MCP
5 1 (16.67%) SQL
5 1 (16.67%) MS Office
5 1 (16.67%) Cisco

2nd Line Support Engineer
Top Related IT Skills in Birmingham by Category

For the 6 months to 21 November 2014, IT jobs across the Birmingham region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 2 (33.33%) MS Exchange
2 1 (16.67%) Exchange Server 2003
2 1 (16.67%) Exchange Server 2007
2 1 (16.67%) Exchange Server 2010
2 1 (16.67%) Exchange Server 2013
Applications
1 4 (66.67%) MS Excel
2 1 (16.67%) MS Office
Communications & Networking
1 4 (66.67%) TCP/IP
1 4 (66.67%) SAN
2 2 (33.33%) LAN
2 2 (33.33%) WAN
3 1 (16.67%) DHCP
3 1 (16.67%) VPN
3 1 (16.67%) DNS
3 1 (16.67%) Internet
3 1 (16.67%) Firewall
3 1 (16.67%) Wireless
3 1 (16.67%) VLAN
3 1 (16.67%) ADSL
General
1 2 (33.33%) Finance
2 1 (16.67%) Advertising
Miscellaneous
1 1 (16.67%) Analytical Skills
Operating Systems
1 5 (83.33%) Windows
2 4 (66.67%) Windows XP
2 4 (66.67%) Windows 8
2 4 (66.67%) Windows Server 2012
3 3 (50.00%) Windows Server 2008
4 1 (16.67%) Windows Server 2003
4 1 (16.67%) Linux
Processes & Methodologies
1 5 (83.33%) ITIL
2 3 (50.00%) Continuous Improvement
3 1 (16.67%) Kalman Filter
Programming Languages
1 1 (16.67%) SQL
Qualifications
1 1 (16.67%) MCP
1 1 (16.67%) MCSE
1 1 (16.67%) MCSA
1 1 (16.67%) CCNA
1 1 (16.67%) Cisco Certification
1 1 (16.67%) Microsoft Certification
1 1 (16.67%) Network+ Certification
1 1 (16.67%) MCITP
Quality Assurance & Compliance
1 2 (33.33%) SLA
System Software
1 4 (66.67%) Active Directory
2 1 (16.67%) VMware Infrastructure
2 1 (16.67%) Hyper-V
2 1 (16.67%) XenApp
2 1 (16.67%) XenServer
2 1 (16.67%) vSphere
Systems Management
1 1 (16.67%) Backup Exec
Vendors
1 5 (83.33%) Microsoft
2 3 (50.00%) Mitel
3 2 (33.33%) VMware
4 1 (16.67%) Cisco
4 1 (16.67%) SonicWALL
4 1 (16.67%) Kaspersky
4 1 (16.67%) Kaseya
4 1 (16.67%) AVG
4 1 (16.67%) HP
4 1 (16.67%) Dell
4 1 (16.67%) Citrix
4 1 (16.67%) NetApp
4 1 (16.67%) Sophos