The table below looks at the statistics for the 2nd Line Support Engineer role in IT jobs advertised for the Birmingham region. Included is a guide to the average salaries offered in IT jobs that have cited 2nd Line Support Engineer in their job title over the 3 months to 15 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
15 Sep 2014
Same period 2013 Same period 2012
Second Line Support Engineer
Rank 131 - 107
Rank change year-on-year
- 0
Permanent jobs requiring a 2nd Line Support Engineer 4 0 1
As % of all permanent IT jobs located in Birmingham 0.18% - 0.058%
As % of the Job Titles category 0.19% - 0.062%
Number of salaries quoted 2 0 1
Average salary £21,500 - £22,500
UK excluding London average salary £24,750 £25,000 £24,000
% change year-on-year
-1.00% +4.16%
2nd Line Support Engineer
West Midlands

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the Birmingham region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
Birmingham
Permanent IT job ads with a match in the
Job Titles category
2122 2021 1615
As % of all permanent IT jobs located in Birmingham 94.10% 93.65% 93.08%
Number of salaries quoted 1808 1823 1346
Average salary £42,500 £42,500 £40,000
Average salary % change year-on-year
- +6.25%
90% offered a salary of more than £25,000 £26,000 £25,000
10% offered a salary of more than £70,000 £65,000 £64,000
UK excluding London average salary £40,000 £39,500 £38,500
% change year-on-year
+1.26% +2.59%

2nd Line Support Engineer
Jobs Demand Trend in Birmingham

This chart provides a 3-month moving total of permanent IT jobs citing 2nd Line Support Engineer in the job title across the Birmingham region as a proportion of the total demand within the Job Titles category.

2nd Line Support Engineer Jobs Demand Trend in Birmingham

2nd Line Support Engineer
Salary Trend in Birmingham

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing 2nd Line Support Engineer across the Birmingham region.

2nd Line Support Engineer Salary Trend in Birmingham

2nd Line Support Engineer
Top 30 Related IT Skills in Birmingham

For the 6 months to 15 September 2014, IT jobs across the Birmingham region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title.

1 6 (100.00%) Microsoft
2 4 (66.67%) VMware
2 4 (66.67%) TCP/IP
2 4 (66.67%) ITIL
2 4 (66.67%) Windows
2 4 (66.67%) MS Exchange
3 3 (50.00%) MS Excel
3 3 (50.00%) Active Directory
3 3 (50.00%) SAN
3 3 (50.00%) Windows 8
3 3 (50.00%) Windows Server 2012
3 3 (50.00%) Windows XP
4 2 (33.33%) Continuous Improvement
4 2 (33.33%) Windows Server 2008
4 2 (33.33%) Backup Exec
4 2 (33.33%) Citrix
4 2 (33.33%) Firewall
4 2 (33.33%) Wireless
4 2 (33.33%) Mitel
4 2 (33.33%) SonicWALL
4 2 (33.33%) LAN
4 2 (33.33%) MS Office
5 1 (16.67%) SQL Server
5 1 (16.67%) MCP
5 1 (16.67%) Linux
5 1 (16.67%) MCSE
5 1 (16.67%) MCSA
5 1 (16.67%) WAN
5 1 (16.67%) SMTP
5 1 (16.67%) DHCP

2nd Line Support Engineer
Top Related IT Skills in Birmingham by Category

For the 6 months to 15 September 2014, IT jobs across the Birmingham region that cited 2nd Line Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with 2nd Line Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 4 (66.67%) MS Exchange
2 1 (16.67%) Exchange Server 2003
2 1 (16.67%) SharePoint Server
2 1 (16.67%) Exchange Server 2007
2 1 (16.67%) Exchange Server 2010
2 1 (16.67%) Exchange Server 2013
2 1 (16.67%) SharePoint
Applications
1 3 (50.00%) MS Excel
2 2 (33.33%) MS Office
Cloud Services
1 1 (16.67%) Office 365
Communications & Networking
1 4 (66.67%) TCP/IP
2 3 (50.00%) SAN
3 2 (33.33%) LAN
3 2 (33.33%) Firewall
3 2 (33.33%) Wireless
4 1 (16.67%) VLAN
4 1 (16.67%) ADSL
4 1 (16.67%) WAN
4 1 (16.67%) SMTP
4 1 (16.67%) DHCP
4 1 (16.67%) Internet
4 1 (16.67%) VPN
4 1 (16.67%) DNS
Database & Business Intelligence
1 1 (16.67%) SQL Server
General
1 1 (16.67%) Finance
1 1 (16.67%) Advertising
Miscellaneous
1 1 (16.67%) Analytical Skills
Operating Systems
1 4 (66.67%) Windows
2 3 (50.00%) Windows XP
2 3 (50.00%) Windows 8
2 3 (50.00%) Windows Server 2012
3 2 (33.33%) Windows Server 2008
4 1 (16.67%) Windows 7
4 1 (16.67%) Windows Server 2003
4 1 (16.67%) Android
4 1 (16.67%) Linux
Processes & Methodologies
1 4 (66.67%) ITIL
2 2 (33.33%) Continuous Improvement
3 1 (16.67%) Kalman Filter
Qualifications
1 1 (16.67%) MCP
1 1 (16.67%) MCSE
1 1 (16.67%) MCSA
1 1 (16.67%) CCNA
1 1 (16.67%) Cisco Certification
1 1 (16.67%) Microsoft Certification
1 1 (16.67%) Network+ Certification
1 1 (16.67%) MCITP
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 3 (50.00%) Active Directory
2 1 (16.67%) VMware Infrastructure
2 1 (16.67%) Hyper-V
2 1 (16.67%) XenApp
2 1 (16.67%) XenServer
2 1 (16.67%) vSphere
Systems Management
1 2 (33.33%) Backup Exec
Vendors
1 6 (100.00%) Microsoft
2 4 (66.67%) VMware
3 2 (33.33%) Mitel
3 2 (33.33%) Citrix
3 2 (33.33%) SonicWALL
4 1 (16.67%) Draytek
4 1 (16.67%) NETGEAR
4 1 (16.67%) Kaspersky
4 1 (16.67%) Kaseya
4 1 (16.67%) AVG
4 1 (16.67%) Cisco
4 1 (16.67%) NetApp
4 1 (16.67%) Apple
4 1 (16.67%) Sophos
4 1 (16.67%) WatchGuard
4 1 (16.67%) HP
4 1 (16.67%) Dell
Birmingham, West Midlands (County)
Randstad Technologies
Salary: £1 per annum
Posted: 6 days ago